Terrible customer service, at first my safe was supposed to arrive on the 5th, then It was the 8th, then the 14th, and now I'm being told I have to contact the shipping company to find where my order is??? DO NOT BUY FROM THESE PEOPLE. I also found out the they just bought it from Wal-Mart and had the shipping company pick it up. I could have just drove to Wal-Mart and bought it myself to save all this headache!