aami c .
Owner at New Beginning Marketing & Design
client service & workflow coordinator
workﬂow supervisor client service coordinator demonstrated track record success quality client service , industry growth ﬁnancial improvement . forward-thinking resourceful exceptional team building strength . display strong work ethic determination complete task eﬃciently timely manner . strong track record consistently exceeding expectation .
New Beginning Marketing & Design
Assist clients with all marketing and design needs. Specialize in logo design, flyers, postcards, invitations, posters, banners and more. Also doing specialized birth announcements and nursery print designs.
Boise, Idaho Area
Owner
HAYSTACKID LLC
• Enforced and created internal workﬂows for HaystackID Project Management and Operations as well as Accounting. 
• Improved client quality experience by monitoring client response times and ensuring execution of project deadlines. • Managed and monitored multiple departments email traﬃc. 
• Provided Sales reps with monthly aging reports. Assisted AP department with outstanding invoices as well as collection eﬀorts and customized demand letters. Worked in Funding Gates to monitor and track outstanding invoices and document collection eﬀorts. 
• Responsible for the set up and creation of all new client matters. Ensured the execution of all contracts and set up of matter numbers. Maintained a thorough repository of all contracts and client billing contact info as well as maintaining an accurate client database in Quickbooks. 
• Worked along side HaystackID’s internal Developer to create and develop an internal software solution. 
• Created and customized monthly projection/management reports. Monitored monthly billing hours and revenue loss. Prepared a monthly reports with case activity for matters going oﬀ line and the revenue loss. 
• Designed and created HaystackID monthly newsletters for the company. 
• Assisted AP department with any questions pertaining to Hosting/users as well as billing and pricing questions and case activity. 
• Worked closely with the Manage Review team to build a new workﬂow process which included documentation, hiring and billing.
Remote
Workflow Supervisor
Modus LLC
• Developed new process and strategies around department workﬂows while maintaining and designing operations procedures for all departments. 
• Monitored client email traﬃc for multiple departments, organized weekend on-call schedule for the Project Management team. 
• Created and compiled multiple ﬁnancial reports for revenue proﬁt and loss. Prepared monthly projection reports as well as maintained a thorough excel of all active billable matters. 
• Worked directly with Modus’s Development team for two years to develop an internal software tracking solution. Responsible for assisting developers in creating software that matched our workﬂow as well as brainstorming ideas on how to automate some processes within the company. 
• Responsible for training the departments on the software solution as well as tracking all bugs and feature requests. Maintained full Admin responsibilities.
Remote
Client Service Coordinator
GENERAL OUTSOURCING SERVICES LTD.
Scheduled and arranged meetings and travel arrangements. 
• Oversaw daily oﬃce operations including answering of incoming calls and company emails. 
• Assisted in managing over 500 debt portfolios and collections. 
• Prepared and maintained multiple ﬁnancial and tracking reports for our Encinitas oﬃce as well as the district oﬃce in Washington, DC
Encinitas, CA
EXECUTIVE ADMIN ASSISTANT
Associates of Art
https://media-exp1.licdn.com/dms/image/C4D0BAQE6V6rj_w1yVQ/company-logo_100_100/0/1623340828385?e=1655942400&v=beta&t=15eO83KSTFIB1iEiocYcglX2XF_tsMu07iBPzcpLYGs
Boise State University
https://www.linkedin.com/school/boisestate/
https://www.linkedin.com/in/tania-silva-hall-6317ab14
San Diego, CA
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Market Center Administrator at Keller Williams
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Steve Campbell
Student at Southern Methodist University
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Cindy Nally
Realtor & Publisher
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Janet Proctor
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Greg Thompson
Realtor at THE HASS TEAM REALTY
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Minerva Deleon
--Compassionate Qualified Caregiver with 30 years experience
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SHARI HALL
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Dina Velez Carol Smith
The Velez/Smith Group
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Richard Drutman
Retired at Garda
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Gil Meza
Realtor at eXp Realty of California, Inc
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Linda Brackin
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Janet Thornton
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Osama Elashmawy
G.sales manger at Nissan Motor Manufacturing Ltd.
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John Hodina
Broker Associate - eXp Realty | Owner - Hodina Realty Group | President - American Notary Association
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Lori Asaro
President at New Homes Now Selling, Inc.
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Darin Jones
Realtor at Keller Williams Realty Southland Partners, LLC
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Loren Beck
Mammography AI Workflow solutions
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Anita Quillman
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Frank Cortes
North San Diego Real Estate Agent Born and Raised