Arthur Andalis
Principal Engineer, Engineering TAC - Replication at Palo Alto Networks
Principal Engineer, Engineering TAC - Replication at Palo Alto Networks
"Leaving a Legacy, One Network at a Time."

Specialties: 
•	CEH certified ECC84817600486
•	CCNA certified CSC011611176 
•	CCNP certified CSC011611176
•       ITIL v3 certified
•       Programming languages: Visual Basic, Python.
Palo Alto Networks
https://www.linkedin.com/company/palo-alto-networks
Engineering. Escalations. Education. Enablement.
Santa Clara, California, United States
https://media-exp1.licdn.com/dms/image/C560BAQE0vfm0isr0cQ/company-logo_100_100/0/1625156612048?e=1655942400&v=beta&t=49NUlFsuVymlgjK2p6h7nQdANAXRbzwH8nYe_vdcxm4
Principal Engineer, Engineering TAC - Replication
Palo Alto Networks
https://www.linkedin.com/company/palo-alto-networks
Critical Escalations Engineering
Santa Clara, California
https://media-exp1.licdn.com/dms/image/C560BAQE0vfm0isr0cQ/company-logo_100_100/0/1625156612048?e=1655942400&v=beta&t=49NUlFsuVymlgjK2p6h7nQdANAXRbzwH8nYe_vdcxm4
ETAC Replication Engineer
Cisco Systems
https://www.linkedin.com/company/cisco
Lead Engineer / Consulting Engineer 3, Cisco Systems (2014-current)
•	Successfully completed projects for: NTP Leap Second Testing, and Lighthouse Project (Analytics Engine)
•	Successfully built, deployed, and tested for ATT enterprise client project. Premade project build-outs include (BFD/MARO, DHCP, SSH, L3 NNI, Resiliency, FNF, WCCP)
•	Resolved escalations for critical network test environments during Cisco IOS Pre-Release Cycle.
•	Per-need-basis, on-the-go, out-of-the-box consultant for multiple departments. 
•	Promoted to Test Lead / Lead Engineer / Consulting Engineer (multiple roles played)
•	Managed and trained junior lab and network engineers

	Platforms engaged with, but not limited to (KVM, UCS, WAE, iWAN, Cisco ENCS, Embedded vRouting, ISR prototypes/modules, ASR1-X series, ASR1k series, ISRG2 series, ISR4k series, 4G LTE, Raspberry Pi, VMware, Cisco Linux IOS Polaris, 10/100 Gigabit Ethernet)

Network and Systems Engineer (2012-2014)
•	Resolved trouble tickets for testing and regression in  6 buildings across campus, up to 9 Laboratories.
•	Built, configured, deployed, troubleshot, and managed test-beds with varying protocols for development testing teams. 
•	Trained new hire engineers for aforementioned laboratory tasks. 
•	Promoted to handle Advanced Services account.
•	Escalations for several departments that involves research and development, configuration, and troubleshooting.

	Platforms engaged with, but not limited to: ISR, ASR, Ixia, Agilent, APCON, PowerIQ, catalysts, switches, Unix/Linux/Windows servers, data center devices (UCS, EMC storages, SAN, NAS), Automation test engines (AutoEasy, PyATS, EARMS, TIMS), voice CUCM, and router prototypes.
	Basic scripting and programming for test purposes (Tcl, Python, .NET)
San Jose, CA
https://media-exp1.licdn.com/dms/image/C560BAQHIcy_n-VigJA/company-logo_100_100/0/1647476063807?e=1655942400&v=beta&t=XBRKXolKBnVbaHVj4I1ylOhqQxKgJu-aH2gxiVG8DPo
Lead Network and Systems Engineer
Private
•	Troubleshooting, maintenance, and recovery repairs to various computer platforms with various modern Windows operating systems.
•	Wireless connectivity setup and configuration for LAN and WLAN using various commercial routers such as Netgear, Dlink, Linksys, and 2wire wireless routers. 
•	Services inclusive of virus removal, file recovery and back-up, OS installation, hardware module installation, and optimization consultation from desktops to notebooks using Windows XP to Windows 7.
On-Call Private Technical Support
Allied Telesis
https://www.linkedin.com/company/allied-telesis
•	Led projects for automation, infrastructure, processes, and bug database including documentation.
•	Successfully deployed Bugzilla with Testopia in the testing environment. 
•	Developed and Programmed processes to improve test efficiency and reduce labor overheads.

	Tested L2 and L3 features includes, but not limited to : ACL, ARP, DHCP, DoS, FDB, GLC, IGMP, LACP, LFP, LLDP, MSTP, STP, RSTP, NTP, port mirroring, port security, RIP, SNMP, SSL, SSH, VLAN. 
	Managed network monitoring tools and traffic generators such as Ixia, Kiwi, SNMPc, Smartbits, Teraterm, and Wireshark for all the test plans and network configuration
San Jose, Ca
https://media-exp1.licdn.com/dms/image/C510BAQHYMq_Te72keQ/company-logo_100_100/0/1519856056286?e=1655942400&v=beta&t=dCobOQ7YEEAG3WzdyH6hH8j38H1WDRj9qLhRvdr5Zj0
System Test Engineer
Walmart.com
https://www.linkedin.com/company/walmart
•	Monitored Site integrity, reliability, and availability through definitive Alarms, to make sure that proper troubleshooting processes are followed and correct errors found within the layers of the whole framework. 
•	We built the foundations to Multiple Tenant eCommerce Platform from ground up according to infrastructure needs. It is inclusive of making sure that internal and system processes are aligned to business needs. 
•	Platforms engaged in includes: Akamai Load Balancers, ATG Framework, Tibco Servers, JBoss, Apache Servers, Fatwire Publishing, Sidewinder delivery systems, and Unica Analytics. 
•	I am familiar with the tools used in the system, such as: NagIOS, SiteScope, HP BAC, HP BSM, HP OpenView, and Keynote. 
•	I have accomplished multiple projects in a span of 1 month, such as : 
Python application instance, Alarm Escalations Process foundation, On Boarding Guide for Induction, Visual C++ interface development tool for automation, Visual C++ Cache clearing automation, and an in-house cross-platform database for faster indexing.
Brisbane, CA
https://media-exp1.licdn.com/dms/image/C560BAQHXJ3GqjqY2yg/company-logo_100_100/0/1625156541828?e=1655942400&v=beta&t=SNxG9zIqKylUMc8Z0ClTgdb4xnFtE60qqbQpC9dSf8g
Senior Operations Analyst
Samsung
https://www.linkedin.com/company/samsung
•	I worked as an assistant in setting up a Samsung branch in Subic along with restoring connectivity in their provincial offices for WAN and LAN enterprise connectivity.
•	I helped configure routers and switches according to network needs in Samsung outpost branches for WAN and LAN connectivity. 
•	It involves remote connectivity troubleshooting for hub-spoke topologies / environment.
Network Engineer Apprentice, Volunteer work
AT&T
https://www.linkedin.com/company/att
•	We provided 24/7 end-level technical support for client networking and computer configuration and troubleshooting over the phone and via remote access. Inclusive of DSL, wireless, and fiber optic connectivity issues. 
•	I was given the chance to take over escalated calls for Supervisory responsibility and was given the opportunity to assist in managing our technical team. 
•	We interfaced with various departments such as the NOC, DOC, Sales, Billing, and Account Retention to provide a 360 degree form of support.
•	Basic encounters in equipments such as Redbacks, Juniper, 2wire, Dlink, and Linksys routers. 
•	We used IP address allocation, Quality of Service, data performance monitoring, and circuit monitoring tools that are AT&T proprietary.
https://media-exp1.licdn.com/dms/image/C560BAQE6Wr9RUG3OuA/company-logo_100_100/0/1533066385525?e=1655942400&v=beta&t=l5j2bQTjt4nOW0PcpT6DoXTIU4snEIfhvwD4qeMfjIQ
2nd Tier Technical Support
Dell
https://www.linkedin.com/company/delltechnologies
•	I troubleshot computer hardware issues, particularly with wide ranges of Dimension, Latitude, Optiplex and Inspiron computer models (desktop and notebook), hardware and software side.
•	I was moved up to the Repeat Inbound queue, which was a reserved position for high-performing representatives. This position basically requires the representatives to provide clients with parts through dispatch (on-site or depot service).
https://media-exp1.licdn.com/dms/image/C4E0BAQHd5Km8_W6GVA/company-logo_100_100/0/1614178926580?e=1655942400&v=beta&t=Z6LGgOveiZU26mT1M-WmclqfojpWUxHO2OGNqEMN-rw
Technical Support Representative
Bachelors Degree in Library and Information Science
Information Management
https://media-exp1.licdn.com/dms/image/C560BAQFnDTeXTozwdw/company-logo_100_100/0/1601359063340?e=1655942400&v=beta&t=mKq51RahpxAne9U5V8xlS7GX3BP3PsIeR7otv8_NWEM
University of the Philippines
https://www.linkedin.com/school/university-of-the-philippines/
Computer Technician's Certificate
Electronics, Electrical, Computer Science, Architecture
Don Bosco Technical Institue of Makati
EC-Council
ECC84817600486
CEH v9
Cisco
CCNP
Cisco
CCNA
ITIL Certified
ITILv5
https://www.linkedin.com/in/marvin-alvarez-b38b5b181
Washington, DC
Marvin Alvarez
Cybersecurity
https://ph.linkedin.com/in/christian-james-virtucio-196b2b20b
Metro Manila
Christian James Virtucio
Oracle Utilities Application Staff at EY
https://ca.linkedin.com/in/charlie-huo-63612311
Calgary, AB
Charlie Huo
Design Specialist at TELUS Communications
https://www.linkedin.com/in/neillieb
San Francisco Bay Area
Neil Lieb
Real Estate Investments at Quarry Bay Capital, LLC
https://in.linkedin.com/in/vikash-gupta-14021825
Noida
Vikash Gupta
2G/3G/4G/5G/VOLTE-Ericsson India Global Services Pvt Ltd
https://in.linkedin.com/in/hariprasath-murugan-2b253349
Chennai
Hariprasath Murugan
Solutions Architect
https://www.linkedin.com/in/jenniferparkszeto
San Francisco Bay Area
Jennifer Szeto
Strategic Partnerships & BD leader | ex-Google, ex-strategy consultant
https://www.linkedin.com/in/jenniferpark316
San Francisco Bay Area
Jennifer Park
Customer Success Strategy Leader at RingCentral
https://sg.linkedin.com/in/olivierzheng
Singapore
Olivier Zheng
Staff Support Enginer at Palo Alto Networks
https://www.linkedin.com/in/jockgrant
Atlanta Metropolitan Area
Jock Grant
Network Engineer - Veteran
https://www.linkedin.com/in/amogh-gawade-0847525a
San Jose, CA
Amogh Gawade
Escalation Engineer-ETAC at Palo Alto Networks
https://my.linkedin.com/in/gaurav-sharma-7659128a
Kuala Lumpur
Gaurav Sharma
ETAC Specialist Cybersecurity engineer
https://www.linkedin.com/in/saad-khan-363b3133
Santa Clara, CA
SAAD KHAN
Sr ETAC Engineer at Palo Alto Networks
https://in.linkedin.com/in/shruti-haibatti-96842a120
Bengaluru
Shruti Haibatti
experience in Network Protocol testing and python automation
https://in.linkedin.com/in/atulsharmacse
Chandigarh, India
Atul Sharma 👨‍🏫
Founder @Network Kings | Cisco Instructor | Ex-Juniper TAC, Ex-N/W Engineer at Apple TCS, Aricent.
https://www.linkedin.com/in/simon-maceda
Grapevine, TX
Simon Maceda
Senior Technical Support Engineer at Palo Alto Networks
https://www.linkedin.com/in/joshua-deepak-yendrapati-abb1a55a
San Francisco Bay Area
Joshua Deepak Yendrapati
Escalation Engineer at Palo Alto Networks
https://ph.linkedin.com/in/bjtaduran
Metro Manila
BJ Edward Taduran
Systems Engineer
https://www.linkedin.com/in/mustafa-alqaysi-3361515b
Kent, WA
Mustafa Alqaysi
Manager, Cybersecurity - Enterprise IP & Security - Security Operations
Daniel Higginson
      
          



            
              
        
              
  

    
        I hired Arthur this year as an IT consultant and immediately recognized his talents as he was able to learn new equipment platforms quickly and provide robust VoIP solutions to the demanding needs of our customers. He is a very bright and promising engineer and I highly recommend him for any networking needs.
Cisco Jobs
https://media-exp1.licdn.com/dms/image/C4E07AQE9SCGDz9kzgg/group-logo_image-shrink_200x200/0/1631374820188?e=1647694800&v=beta&t=eO6ChcZXuTsCj9kgQTUPGiE5K6vLpQISfP5ogCwJ6hM
https://www.linkedin.com/groups/1332937
Cisco Experience Job Opportunities
https://media-exp1.licdn.com/dms/image/C5607AQGIL8gOJzOFHQ/group-logo_image-shrink_200x200/0/1631426341939?e=1647694800&v=beta&t=C1pydPf51nJJ3tf8OvIllba4Du565ZHxCPuqzlyOGSY
https://www.linkedin.com/groups/2353756