Allen Cox
Associate Pastor at Anchor Baptist Church
Bi-vocational Associate Pastor & IT Professional
Bi-vocational Associate Pastor & IT Professional with over a decade of technical support experience in a variety of business environments. Seeking to engage my professional clients with the technical resources available to them while pursuing my life-calling of Pastoral Ministry to local churches.
Anchor Baptist Church
Current Responsibilities and Accomplishments: 

- Pastoral Ministry: studying, teaching and applying Bible truths for the members of Anchor Baptist Church by preaching and modeling application of the same and counseling one-on-one as needed. 
- Discipleship Group Leader: hosting weekly meetings with nearby members to discuss and apply the Sunday sermon
- Young Adults Leader: coordinating youth activities that foster spiritual growth and discussion
- Outreach Coordinator: equipping volunteers to systematically evangelize our community
- Director of Technology: maintaining the necessary technology platform to operate the church's program
- Facilities Manager: stewarding the church's capitol investments for maximum use and longevity 
- Office Manager: overseeing the administrative functions of the church and ensuring adequate resources are available for the church's operations 
- Treasurer: providing financial accountability to the membership and ensuring compliance with financial regulations, policies and best practices
Covina, CA
Associate Pastor
Anchor Baptist Church, West Covina, CA
Responsibilities and Accomplishments

- Personal and Administrative Assistant to the Senior Pastor: executing routine assignments, tasks and projects as delegated by the senior pastor
- Outreach Director: equipping volunteers to systematically evangelize our community
- Secretary: executing the administrative program of the church (printed materials, records, etc.)
- Music Director: facilitating the music program of the church and leading the choir
546 N Lark Ellen Ave, Covina, CA 91722
Pastoral Assistant
Hobby Lobby
https://www.linkedin.com/company/hobby-lobby
Seasonal retail gig that sharpened my engineering and customer service skills

- Ordered specialized framing moulding and materials to suite for custom artwork projects
- Assembled customized framing projects
- Managed frame shop materials and job orders for maximum effeciency
- Maintained an attractive retail department for wall frames and photo frames
- Assisted in weekly freight unloading and shelving
West Covina, CA
https://media-exp1.licdn.com/dms/image/C4E0BAQFDlLodYj9QSA/company-logo_100_100/0/1519903200544?e=1655942400&v=beta&t=Lgc1mSZMzWDdgcX5F7suZcVLhEpIoO_ytDyGGO-p_5Y
Picture Framer
WPforChurch.com
•	Responded to customer support emails with detailed but concise instructions—often using multimedia to illustrate
•	Identified new product possibilities by researching unmet client needs in our market niche
•	Engaged clients with instructional blog posts and tutorials
•	Deployed product updates in response to security fixes
West Covina, CA
Remote Technical Support
Lancaster Baptist Church
• Responded to support request tickets with in-person support, email support and phone support as needed.
• Coordinated specialized IT resources like temporary networks and kiosks for conferences and special events
• Performed hardware upgrades within warranty protocols
• Removed malware from student laptops and helped them prevent reinfection with training and antivirus tools
Lancaster, CA
Helpdesk Technician
Grand Rapids Baptist Church
Summer Missionary Internship that supplemented recent Ministry College training

- Canvassed around 500 flyers a week and made personal contact with about 150 neighbors each week
- Captained a bus route for the summer Neighborhood Bible Time (NBT) program
- Followed up weekly with first time guests and church prospects
Greater Grand Rapids, Michigan Area
Pastoral Intern
Wells Fargo
https://www.linkedin.com/company/wellsfargo
- Responded to technical support inquiries from users in person and by phone
- Resolved support tickets escalated by level I technicians
- Maintained and inventoried over 700 desktops on a corporate LAN
- Managed over 1000 users in Active Directory
- Coordinated a major platform migration and traveled to other sites to train help desk techs on the new systems
- Organized a remote-support team to help techs at other sites to meet support demand spikes relating to migration
https://media-exp1.licdn.com/dms/image/C4D0BAQGLxWPpGqaVmw/company-logo_100_100/0/1607533344544?e=1655942400&v=beta&t=MdAm1E-jNi5Kcw7EKn7qzxC5OB2UZhEzRovxluAU1hE
Technical Analyst - PC/LAN Analyst
Wells Fargo
https://www.linkedin.com/company/wellsfargo
o Acquired Series 7/63 license to serve investment clients
o Improvised performance tools for leadership with Excel
o Documented complex procedures and circulated to peers
Salem, Oregon
https://media-exp1.licdn.com/dms/image/C4D0BAQGLxWPpGqaVmw/company-logo_100_100/0/1607533344544?e=1655942400&v=beta&t=MdAm1E-jNi5Kcw7EKn7qzxC5OB2UZhEzRovxluAU1hE
Customer Service Representative - Investment Clients
Master of Arts - MA
Bible/Biblical Studies
West Coast Baptist College, Lancaster, CA
Bachelor of Arts (BA)
Bible/Biblical Studies
West Coast Baptist College, Lancaster, CA
CompTIA
verify.comptia.org
9SDD0JMN3C14Q3CG
A+
http://verify.CompTIA.org
https://it.linkedin.com/in/lieutenantchriswelch
Torre Pellice
Chris Welch
Corps Officer at The Salvation Army
https://no.linkedin.com/in/don-odegaard-99a48983
Oslo
Don Odegaard
Salvation Army Officer at The Salvation Army, Norway
https://www.linkedin.com/in/timothy-hardaway-01981772
Springhill, LA
Timothy Hardaway
Minister of Music and Education at Central Baptist Church
https://www.linkedin.com/in/chucksurdi
Marietta, GA
Chuck Surdi
Retiree at Retired Inc.
https://www.linkedin.com/in/jlukeclayton
Nashville Metropolitan Area
Luke Clayton
Founder, Must Increase Inc.
https://www.linkedin.com/in/martha-valle-32085b183
Los Angeles Metropolitan Area
Martha Valle
Executive Assistant  at The Salvation Army
https://www.linkedin.com/in/anthony-ortiz-75218759
Calhoun, GA
Anthony Ortiz
Packing/Inspection Department Manager at Mount Vernon Mills
https://www.linkedin.com/in/robert-defelice-8613a645
Atlanta Metropolitan Area
Robert DeFelice
Retired
https://www.linkedin.com/in/jayson-moss-38230237
Woodstock, GA
Jayson Moss
Owner, J4 Properties LLC, (Residential Renovations)
https://www.linkedin.com/in/kathryn-opina-8606a4156
Seattle, WA
Kathryn Opina
Executive Administrative Assistant at The Salvation Army Northwest Division
https://www.linkedin.com/in/kevin-hackett-60533b103
Largo, FL
Kevin Hackett
Making Disciples of Jesus Christ Who Make Disciples of Jesus Christ
https://www.linkedin.com/in/sharon-kerr-b0476520
Ventura, CA
Sharon Kerr
Territorial Director of Impact Investment
https://www.linkedin.com/in/sandra-mullins-77796515b
Matthews, NC
Sandra Mullins
Minister at The Salvation Army Southern Nevada
https://uk.linkedin.com/in/garethbenton
Portsmouth
Gareth Benton
Funeral Celebrant
https://au.linkedin.com/in/grantlyw
Greater Adelaide Area
Grant Whitehead
Virtual Event Architect & Technical Director
https://www.linkedin.com/in/luis-a-monserrate-jr-801b6778
Marietta, GA
Luis A. Monserrate Jr.
Live Translator at Mothers Against Drunk Driving (MADD)
https://ca.linkedin.com/in/mac-osmund-2a0300172
Canada
Mac Osmund
Chief Executive Officer at Your Dream Website, Toronto
https://www.linkedin.com/in/jonathan-cross-5a604341
Los Angeles County, CA
Jonathan Cross
Registered nurse medical surgical at PACIFICA HOSPITAL OF THE VALLEY
Andrew Wippler
      
          



            
              
        
              
  

    
        Often I gave tasks to Allen that we're a description of the desired end result. Not only did he achieve the goal, but he did so in a way that the process could be improvised if the future needs dictated it. Michael Galante
      
          



            
              
        
              
  

    
        Efficiency and attentiveness to the needs of his customers is the phrase that comes to mind when I think about Allen. I’ve had the pleasure of working with Allen for a few years, during which we had a good working relationship, helped one another to service our customers. Above all, I was impressed with Allen’s tenacity in resolving his customers technical problems.  And, of course, his attentiveness to make sure his customers' needs are cared for would be a true asset for any positions requiring good customer service skills and a good technical know-how of various computer systems.
https://vu.linkedin.com/in/allen-cox-989a6a76
Vanuatu
Allen Cox
Medical Santo, Changing Lives in Northern Vanuatu
https://www.linkedin.com/in/allencox33
Greater Myrtle Beach Area
Allen Cox
Scoutz USA
https://www.linkedin.com/in/allen-cox-ba11203b
Tampa, FL
allen cox
CEO at BidALift
https://www.linkedin.com/in/allen-cox-36a2056
Baltimore, MD
Allen Cox
Managing Director at Maryland Coalition for Financal Literacy
https://www.linkedin.com/in/allen-cox-9116122b
Grand Prairie, TX
Allen Cox
Attorney At Law at Law Office of Allen Cox, P.C