aaminah watkins
Human Resources Coordinator at Enterprise Holdings
strategic thinker ... creative `` necessity mother invention '' approach
experienced marketing professional demonstrated history working marketing social medium . skilled account management , marketing strategy , employee development . bachelor science ( b.s . ) marketing old dominion university - college business public administration .
Enterprise Holdings
https://www.linkedin.com/company/enterprise-holdings-inc-
- Assist with new hire onboarding and ongoing HR training
- Handle inquiries from employees regarding benefits, policies, discounts, etc.
- Process unemployment claims
-  Assist with retention efforts – onboarding, monitoring, developing and implementing retention initiative, employee development and mentoring
- Assist in processing termination paperwork and providing statistical reporting
- Data entry for new hires, reviews, pay changes, transfers, etc.
- Assist with the review of timesheets and prepare reporting regarding hours/overtime
- Provide administrative assistance to HR employees
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Human Resources Coordinator
Enterprise Holdings
https://www.linkedin.com/company/enterprise-holdings-inc-
- Communicate effectively with cross-functional teams to lead collaborative efforts
- Compile quantitative data into weekly reports to drive account goals and reduce rental expenditures
- Mentor and train employees on web based systems, workflow processes, time management, and career development
- Manage, audit, and approve accounts receivables
- Track performance trends to create strategic marketing initiatives to meet department KPIs, service needs, and increase referral volume.
- Successfully organize and prioritize  workload in a fast-paced environment.
- Conduct field marketing visits in assigned territories to maintain existing business and drive new business leads
Orange County, California Area
Account Specialist
Enterprise Holdings
https://www.linkedin.com/company/enterprise-holdings-inc-
-	Market  current and potential business partners promoting brand image and identity to increase referrals 
-	Responsible for day-to-day account management - monitor rental severity, increase referrals, organize and prioritize workload in fast-paced environment 
-	Perform body shop and adjuster callbacks for assigned accounts via account claim system and rental system
-	Resolve customer service complaints by upholding B2B contractual agreements and company standards 
-	Monitor direct billing and payment of accounts receivables
Fredericksburg, Virginia
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Account Rental Management Representative
Dylan Keith and Laurie Foundation
-	Developing content and maintaining organization presence via Facebook, Twitter, and Instagram
-	Increased Facebook outreach from an average of 500 users per post to 2700 per post. Increased Facebook page interaction/reactions from an average of 18 users per post to 29 per post.
-	Stay current and forward thinking on the use of social media tools and best practices within the scope of the foundation’s values
-	Research, develop, and manage daily postings of creative media content tailored to each social media platform to facilitate community engagement
-	Conducted research to promote awareness, stimulate community engagement, and increase the visibility of content
Burbank, CA
Social Media Coordinator
Enterprise Rent-A-Car
https://www.linkedin.com/company/enterprise-rent-a-car
-	Corporate Account MVP  February 2015 - negotiated the opening of a small business account projected to spend $10,000 in the local area
-	Maintained and grew new business accounts through marketing and referrals
-	Provided customer service and drove sales goals through the sale of protection products and equipment
Woodbridge, Virginia
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Management Trainee
Bachelor of Science (B.S.)
Marketing
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Old Dominion University - College of Business and Public Administration
https://www.linkedin.com/school/strome-college-of-business/
- Led several study sessions for peers preparing for the MQI promotional exam
- Provided training on Enterprise technology reporting to peers to help them feel more equipped to succeed in the marketplace
- Trained new employee on account procedures and workflow
- Assisted on workflows between two accounts to minimize disruption in workflow during staff changes
- Achieved 92% market share within assigned account
- Provided desk-to-desk training to account employees to review secondary invoicing procedures
- Grew technology utilization in assigned territories each by 6.65% and 2.75% over previous month
- Created co-marketing opportunities with the rental division in assigned territories
Increased performance/usage of the Enterprise technology feature, 'Create Reservation', across 15 accounts
- Ranked number one on the Technology & Sales matrix for the month
Enterprise Insurance Replacement Division
February 2020 MVP for Marketing & Leadership
- Ranked 1st place overall on matrix
- Ranked 2nd place in technology utilization for assigned territory with 13.3% growth over previous month.
- Ranked 1st place in the increased performance/usage of the Enterprise technology feature, 'Create Reservation'
- Ranked 1st place in driving client technology utilization at 50% with an increase of 1.54%
Enterprise Insurance Replacement Division
February 2020 Technology/Sales Growth
- Lead multiple study sessions for peers preparing for the MQI promotional exam
- Received positive supervisor feedback for assisting with an invoicing service concern
- Organized a meeting with level 3 and level 2 rental division managers to discuss their growth and sales goals for the next quarter to develop an action plan
- Scheduled co-marketing activities with the rental division locations 
- Re-trained account employees on Enterprise technology based on collected FAQs
- Increased market share within assigned account to 92%
- Increased performance/usage of the Enterprise technology feature, 'Create Reservation', across 11 accounts
- Ranked number one on the Technology & Sales matrix
Enterprise Insurance Replacement Division
January 2020 Recognition for Growth, Leadership, and Technology
- Ranked 1st place in technology utilization for assigned territory with 7% growth over previous month.
- Ranked 3rd place in the increased performance/usage of the Enterprise technology feature, 'Create Reservation'
- Ranked 1st place accounts utilizing technology at 50% with an increase of 4.22%
Enterprise Insurance Replacement Division
December 2019 Technology/Sales Growth
- Ranked 1st place in technology utilization for assigned territory with 10.45% growth over previous month.
- Ranked 2nd place in the increased performance/usage of the Enterprise technology feature, 'Create Reservation'
Enterprise Insurance Replacement Division
November 2019 Technology/Sales Growth
- Helped develop and implement a new account workflow to improve efficiency
- Updated account Operation Plan 
- Created training documents on how to pull daily reporting
- Presented at client meeting to troubleshoot and set expectations for new software program roll out
- Received two peer nominations for MVP based on leadership and training
- Co-marketed with rental division management to rebuild relationships with accounts using our competitors
- Drove rental division participation through coordinated co-marketing efforts
- Drove technology utilization 4% across assigned territories
- 7% increase in accounts utilizing technology at 50%
- Increased performance/usage of the Enterprise technology feature, 'Create Reservation', across 7 accounts
Enterprise Insurance Replacement Division
August 2019 MVP for Leadership & Account Relations
- Seamlessly transitioned between two contracted accounts  to ensure relationships remained strong
- Assisted with account Expo event and provided training to account employees on initiating direct billing from their claim system
- Received a personal invitation from an account GM to celebratory dinner as a thank you for continued assistance
- Attended account charity event to build relationships with an account's general managers and vice presidents
- Provided training to multiple accounts on updated payment processes
- Co-marketed to rental division management to highlight the benefits of Enterprise technology to overall customer service
- Increased performance/usage of the Enterprise technology feature, 'Create Reservation', across 9 accounts
Enterprise Insurance Replacement Division
May 2019 MVP for Leadership & Flexibility
- Developed best practices memo to combat service concerns. Distributed to multiple regions within Southern California territory. 
- Provided training and mentoring to new employees to drive personal and career growth. 
- Met with branch employees and managers in assigned territory to review customer communication service concerns.
- Marketed low referral account employees to increase overall market share. 
- Presented at interactive presentation for assigned account to drive service goals.
Enterprise Insurance Replacement Division
January 2019 Recognition for Leadership & Account Training
- Conducted MQI exam preparation with peers to further career development.
- Trained territory partners on technology data manager installation.
- Trained territory partners on techniques to pitch technology to new accounts.
- Planned weekly marketing strategy meetings with territory partners and drove territory growth by 9% and 6% each.
- Reviewed procedures with rental branches to drive growth.
Enterprise Insurance Replacement Division
November 2018 MVP for Leadership & Training
- Increased technology usage across assigned territory by 8% through increased follow up and salesmanship of products
- Increased the number of accounts utilizing technology at 50% by 4% through targeted calls, visits, and partnering with rental division level 3 management to close a difficult account
- Trained rental division locations within assigned territory on best practices for insurance accounts 
- Collaborated with rental division to close two accounts on Enterprise technology
- Led and resolved several complicated, drawn out issues requiring in depth research and multiple follow ups 
- Created an informational guide for an account and shared it with the team
Enterprise Insurance Replacement Division
June 2018 MVP for Growth in Technology Utilization
- Grew assigned territory by 8% in one month by increasing lead follow up and salesmanship of products
- Closed body shop account on ARMS Auto technology through selling of product values.
- Trained rental offices on business partner best practices
- Created car class guide for assigned account and updated prior templates/guides.
Enterprise Insurance Replacement Division
May 2018 MVP for Technology Growth
Increased technology usage in assigned territory by 14% over 5 months. Grew territory to the highest % reached in over 1 and a half years.
Enterprise Insurance Replacement Division
May 2018 Technology Utilization Growth Contest Winner
- Increased technology usage by 6%
- Trained new employee in account procedure and services.
- Fielded and addressed service concerns with assigned account management.
- Identified and escalated account system errors - manually adjusted errors until issue was resolved.
Enterprise Insurance Replacement Division
April 2018 MVP for Technology & Leadership
- Created and implemented strategic marketing plan to increase growth in both assigned sales territories 
- On-boarded two body shops onto Enterprise ARMS Auto suite technology. Provided training to drive continuous utilization
-  Drove transaction growth by marketing claims center managers at assigned account. 
- Conducted presentation at Auto Physical Damage meeting.
- Compiled and distributed technology reports. Created training template on how to compile date independently.
Enterprise Insurance Replacement Division
June 2017 MVP for Technology and Peer Development
LinkedIn
www.linkedin.com
Hiring and Supporting Neurodiversity in the Workplace
https://www.linkedin.com/learning/hiring-and-supporting-neurodiversity-in-the-workplace
LinkedIn
www.linkedin.com
Google Analytics Essential Training
http://www.linkedin.com/learning/google-analytics-essential-training-5
https://www.linkedin.com/in/reggie-baker-56512428
Los Angeles Metropolitan Area
Reggie Baker
Senior Account Executive - Forethought
https://www.linkedin.com/in/yasmine-hays-0b0704a0
Los Angeles, CA
Yasmine Hays
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https://www.linkedin.com/in/brianna-anderson-544723203
Long Beach, CA
Brianna Anderson
Senior Clerk at Los Angeles County Registrar-Recorder/County Clerk
https://www.linkedin.com/in/rogertroupe
Los Angeles, CA
Roger Troupe
Recruiting Operations Manager at Recruiting Resources, Inc.
https://www.linkedin.com/in/phillip-samuelson-899ba91b6
Los Angeles, CA
Phillip Samuelson
Account Executive at Enterprise Fleet Management
https://www.linkedin.com/in/keiyana-morris-a645044b
Inglewood, CA
Keiyana Morris
Employed at The Roxbury Institute
https://www.linkedin.com/in/branika-williams-647b82208
Lomita, CA
Branika Williams
Management Trainee at Enterprise
https://www.linkedin.com/in/elnaz-javidanmehr-23b73b202
Redondo Beach, CA
Elnaz Javidanmehr
Assistant Manager at Enterprise Holdings
https://www.linkedin.com/in/vanessa-cardona-ma-apcc-538a97190
Los Angeles Metropolitan Area
Vanessa Cardona, MA, APCC
Bilingual Mental Health Therapist
https://www.linkedin.com/in/spencer-christovale-8b76a7229
Long Beach, CA
Spencer Christovale
Investigator at Los Angeles City Attorney
https://www.linkedin.com/in/richard-torres-27788b28
Fontana, CA
Richard Torres
Master’s of Economics Student at California State University, Los Angeles and Senior Customer Service Representative at Enterprise
https://www.linkedin.com/in/david-bumstead-40498893
Ontario, CA
David Bumstead
Area Sales Manager at Regus
https://www.linkedin.com/in/jesseski
Los Angeles Metropolitan Area
Jesse Sczublewski
Senior Recruiter at Aya Healthcare
https://www.linkedin.com/in/travis-foster-8525a0173
Los Angeles Metropolitan Area
Travis Foster
Search Consultant at Adecco
https://www.linkedin.com/in/maritza-vargas-alvarez-9ba0a214a
Stevenson Ranch, CA
Maritza Vargas Alvarez
Outside Property Claims Adjuster
https://www.linkedin.com/in/ismael-alvarado-ramos-23103a97
Stevenson Ranch, CA
Ismael Alvarado-Ramos
Industrial recruiter at Aerotek
https://www.linkedin.com/in/joryrucker
Los Angeles County, CA
Jory Rucker
Sales Representative at Cintas
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The National Society of Leadership & Success
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https://www.linkedin.com/groups/3411957