aaprara mill , m.a .
Program Manager at Building Lives, LLC
program manager
newly promoted program manager manages , performs , plan , coordinate , monitor day-to-day operation social service program provides temporary housing individual experienced homelessness . individual released program hospital , recuperative care , jail receive supportive service assist obtaining permanent housing .
Building Lives, LLC
•	Evaluate and organize the current program and develop new programs to support the strategic direction of the organization in accordance with the mission and goals.
•	Write program funding proposals and develop a budget operating plan to guarantee uninterrupted delivery of services.
•	Manage a team of 15 staff members with a diverse array of talents and responsibilities.
•	Ensure program and team goals are met in areas including client satisfaction, safety, quality, and team member performance.
•	Complete and produce accurate and timely reporting of program status for quarterly meetings.
Los Angeles, California, United States
Program Manager
Building Lives, LLC
•	Performed initial biopsychosocial assessments, developed plans of intervention, conducted crisis, and suicide risk assessments and provided appropriate intervention services as necessary
•	Collaborated with clients to develop individualized care plans that addressed short- and long-term goals.
•	Met with clients weekly to provide ongoing therapeutic, supportive case management services that addressed clients’ barriers to obtaining and maintaining housing, assessed treatment plan progress to ensure outcomes are met or changed as necessary, and promoted client independence and recovery
•	Provided ongoing support, linkage, referrals, and assistance for all identified needs, including assistance with housing location and application, establishing mainstream entitlements, service coordination, obtaining personal documentation, and advocacy
•	Maintained documentation standards as set forth by DHS and the ODR program using HMIS, CHAMP & CLARITY
Los Angeles, California, United States
Clinical Case Manager
FIRST TO SERVE INC
https://www.linkedin.com/company/first-to-serve-inc
• Coordinate and provide care that is safe, timely, effective, and client-centered 
• Handle case assignments, create housing stability plans and review case progress to determine housing readiness  
• Navigate systems like CHAMP, HMIS/CLARITY and work with the Department of Health Services
• Help clients achieve wellness and autonomy  
• Facilitate multiple care aspects (case coordination, information sharing, etc.)  
• Provide resources and referrals to social services, health and governmental agencies  
• Promote quality and cost-effective interventions and outcomes  
• Assess and address motivational and psychosocial issues
Greater Los Angeles Area
Clinical Case Manager
Los Angeles Job Corps Center
https://www.linkedin.com/company/los-angeles-job-corps-center
•Identify and match graduates with career opportunities in jobs, the military or further education and training for which they qualify.
•Provide graduates with ongoing support to ensure continued employment, education and career progression.
•Assist graduates in identifying and obtaining support services within the communities where they work and live.
•Foster and maintain a positive public image for the Job Corps Program by establishing working relationships with current students, community civic and social organizations, one-stop centers, youth councils, youth programs, employment and training programs to include the State and Local Employment Service, courts, and political leaders.
Greater Los Angeles Area
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Career Transition Consultant
Guardian House
•Administered Qualitative and Quantitative surveys and assessments
•In collaboration with Program Director, created a new curriculum called Project H.O.P.E.  that met the needs of the diverse population that was being served
•Assisted Program director in grant writing, securing funding and in-kind donations to support program functions 
•Provided a safe environment for families to dialogue, problem-solve, and become an extended support system for one another
•Encouraged and supported the development of positive and effective parenting strategies in a non-judgmental manner to program participants.
San Antonio, Texas Area
Parenting Coach/Facilitator
Alpha Home Inc.
https://www.linkedin.com/company/alpha-home-inc-
•Actively participated in continuing education trainings such as; Ethics, Non-violent crisis intervention, Special issues in treatment, treatment for individuals with Neurocognitive/Neurobehavioral Disorders, Client’s Rights, Mindfulness, and much more.
•Provided case management to clients, assisting with allocation of personal resources, financial assistance, and supportive services in an effort to enhance their defined quality of life 
•Facilitated an educational class aimed at empowering mothers by improving self-esteem, reducing stress by healthy self care and using effective communication. 
•Possessed a working knowledge about trauma and its effects on clients
•Provided screenings and assessments for referred clients according to Clinical Management for Behavioral Health Services database and DSM-IV criteria
•Maintained professionalism, while practicing ethical standards 
•Created reports that gather data on emerging trends, successes and challenges of the program in a Quarterly Report that is reviewed by the Director of the program
San Antonio, Texas Area
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Case Manager/Educator
Alpha Home Inc.
https://www.linkedin.com/company/alpha-home-inc-
Created protocol that increased efficiency of  the programs such as streamlining documents
•Supervised the training of three program assistants and created an employee procedure book 
•Developed and maintained new record keeping procedures, improving overall functionality of the  program
•Created reports that gather data on emerging trends, successes and challenges of the program in a Quarterly Report that is reviewed by the Director of the program
San Antonio, Texas Area
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Program Assistant
Rainbow World Academy
•	Implemented reading and writing assignments to increase student literacy and comprehension(Lessons were written according to Missouri Education State standards).
•	Successfully improved student participation in the classroom through integration of creative and hands on assignments.
•	Improved student's analytical skills by introducing computer program technologies.
•	Fostered meaningful relationships among students through student field-trips and team-work.
•	Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
Saint Louis, MO
Lead Teacher
Ottawa University
https://www.linkedin.com/company/ottawa-university
•	Fostered students' commitment to the community by connecting them to various resources outside of the university.
•	Demonstrated and continued an excellent work ethic by balancing my commitment to my job as well as my education.
•	Developed and delivered engaging active and informative programs to the undergraduate students.
•	Planned, evaluated and revised active and informative programs.
•	Supervised and evaluated resident assistants program execution.
•	Advised and mentored undergraduate students.
•	Referred students who were struggling to campus resources.
•	Pointed students to relevant information about academic and personal support services available at the college.
Ottawa, KS
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Resident Assistant
St. Louis Black Repertory Company
•Typed documents, and complied information for meetings. 
•Handled ingoing/outgoing mail, email and faxes. 
•light maintenance work. 
•Organized schedules for students during theater camp.
Saint Louis, MO
Office Assistant/ Teacher Assistant
St. Louis Science Center
https://www.linkedin.com/company/st.-louis-science-center
•	Routinely met with supervisors to discuss the issues in the community. 
•	Engaged students in science activities to meet academic, intellectual, and social needs.
4900 Manchester Ave. St. Louis, Mo. 63110
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Teacher Assistant
Doctor of Philosophy - PhD
Industrial and Organizational Psychology
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The Chicago School of Professional Psychology
https://www.linkedin.com/school/the-chicago-school-of-professional-psychology/
Master of Arts (M.A.)
Mental Health Counseling/Counselor
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Texas A&M University
https://www.linkedin.com/school/texas-a&m-university/
Bachelor's degree
Psychology
Ottawa University
Texas Counseling Association
Member
Economic Empowerment
Riverview West Florissant
Management Assistant
CITI Program
www.citiprogram.org
47271543
Social and Behavioral Research - Basic/Refresher
https://www.citiprogram.org/verify/?w4dc214be-1a33-4b43-b0e6-5d5135a8381f-47271543
https://www.linkedin.com/in/ruth-ledesma-hern-bb345011
San Jacinto, CA
Ruth LeDesma Hern
Business Consultant/Executive Virtual Assistant
https://www.linkedin.com/in/lorena-hernandez-b16468229
Raymondville, TX
Lorena Hernandez
Senior Instructor at Management & Training Corporation
https://www.linkedin.com/in/brett-bergvall-ba7659152
Texas City, TX
Brett Bergvall
Clinical Therapist at Devereux Advanced Behavioral Health
https://www.linkedin.com/in/kelly-dozier-22949044
Torrance, CA
Kelly Dozier
Refrigeration Mechanic Instructor at Los Angeles Trade Technical College, MPA,
LEED AP O&M
https://www.linkedin.com/in/brewel-currie-359895113
Junction City, KS
Brewel Currie
Social Development Director at Flint Hills Job Corps
https://www.linkedin.com/in/gina-gershilevich-40a1a8105
St Louis, MO
Gina Gershilevich
Risk Advisory Analyst
https://www.linkedin.com/in/ncdot-careers
Raleigh-Durham-Chapel Hill Area
Dan DeMaioNewton
NCDOT Recruitment Center
https://www.linkedin.com/in/toni-boss-marks-8b52454
Dallas-Fort Worth Metroplex
Toni Boss-Marks
Sr. Salesforce Business Analyst - Contractor at Ciberspring (2x Certified Salesforce Professional)
https://www.linkedin.com/in/kraichelle-porter-08864b123
Los Angeles, CA
Kraichelle Porter
Case Manager at First to Serve, Inc.
https://www.linkedin.com/in/stevebetzhold
Argyle, TX
Steve Betzhold
Salesforce Business Analyst
https://www.linkedin.com/in/apollo-hernadnez-20923948
Kansas City, KS
Apollo Hernadnez
I.T.
https://www.linkedin.com/in/sharvette
Greater Richmond Region
Sharvette Mitchell
The Platform Builder®. Marketing Consultant. Podcaster. Author.
https://www.linkedin.com/in/ejoliver
Charlotte, NC
Jasmyn Oliver
Home Staging | MSOD Candidate
https://www.linkedin.com/in/morrellmiles
Dallas-Fort Worth Metroplex
Morrell Miles, M.Ed
Career Training Consultant at LeaderQuest
https://www.linkedin.com/in/arring
Detroit Metropolitan Area
Amy R. Cebelak
Experienced leader with a passion for growing, onboarding, and training teams.
https://www.linkedin.com/in/kelli-mullen-mba
St Paul, MN
Kelli Mullen, MBA
Certified Strengths Coach at Gallup
https://www.linkedin.com/in/ellafeliciano
Boca Raton, FL
Ella Tepper Feliciano M.Ed., CCSP
Associate Director, FAU Career Center
https://www.linkedin.com/in/anniecurtiscareeradvisor
Winter Park, FL
Annie Curtis
Career Advisor at Valencia College
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