Aaron Pattno
Package Handler at UPS
Seeking Tech Support or Hospitality Position
Through years of formal education and hands-on learning. I am accomplished with technical troubleshooting and can rapidly and cost-effectively resolve challenging technical issues. Also, proficient at learning and mastering new technology; equally successful in both team and self-directed settings; proficient in a range of computer systems, languages, tools and testing methodologies. Also, adept at articulating complex technical concepts, verbally or written, to users of varying degrees of technical understanding. Effective Project Manager from design through implementation. Skilled at quickly identifying issues, leading research, and planning for efficient resolution.  When assigned a project, I am extremely organized and effective at ensuring accountability and that all procedures are documented. Experienced at repairing or replacing worn-out or malfunctioning components and hardware from laptops, desktops, all-in-one's, and most Smartphone and tablet devices; including disassembly, building, repairing and replacing as needed

Hospitality and service professional with 15+ years of experience in providing leadership in the restaurant industry. From a busboy to management and everything in between, I have was able to tackle many different challenges and achieve many successes. Guest satisfaction means I’m always striving to provide the best experience possible to everyone. Years as a server and bartender have provided me with the ability to anticipate the needs and understand the different personalities of guests and how to take care of them the best way. As a manager, fostering a positive, team-oriented, and fun work environment, has provided me with a strong, reliable, and respectful team that is vital to the overall success of the business. Strong organizational skills and technical aptitude have allowed me to contribute to the business in extraordinary ways, often taking on assignments outside of my scope of work.
UPS
https://www.linkedin.com/company/ups
Delivered, with UPS driver, packages in a timely and courteous manner, consistently completed on time.
Through our teamwork were able to double the number of packages he normally delivered. Giving us one of the largest routes in Naples.
Accuracy was also one of the best in Naples with very few missed or misdeliveries. Used hand help devices on every delivery to ensure this accuracy.
Naples, Florida, United States
https://media-exp1.licdn.com/dms/image/C4D0BAQFX6tdg3bkrBQ/company-logo_100_100/0/1603377470388?e=1655942400&v=beta&t=kkrXZau6tvkaMdkvBYvX0S6DWtERHS8Y5vJHpHzD4F0
Package Handler
First Watch Restaurants
https://www.linkedin.com/company/first-watch-restaurant
Served great food in a fast-paced environment, displaying excellent skills of anticipating customer needs and adapting to their preferences
Used extensive menu training to explain specials and make recommendations to guests and effectively communicated with kitchen staff to ensure that food was promptly and properly prepared for guests.
Becoming familiar with all the stations/positions in the kitchen and preparing food and meeting guidelines for food preparation and service allowed me to step in and assist when necessary and gave me a better understanding of the overall order flow.
Omaha, NE & Naples, FL
https://media-exp1.licdn.com/dms/image/C560BAQGRZ9asI8aqzw/company-logo_100_100/0/1646659368504?e=1655942400&v=beta&t=877z9KAw_CzffMWM1vVNT5pD7wOEC2JQWNIkn8xVB_A
Server and Sous Chef
Independent Technical Support
Assisted in the design, installation, and implementation of wired and wireless networks for clients with home-based businesses or with telecommuting positions.
Provided 24/7 technical support for all technology, including hardware and software, via telephone or in-person for these and other clients with similar needs.
Configured all computers, peripherals, and other devices in the home that utilized the network while maintaining its connectivity and security.
Greater Omaha Area
IT Consultant
Union Pacific Railroad
https://www.linkedin.com/company/unionpacific
Provided technology related support with hardware and software through diagnostics and incident resolution to all Union Pacific Railroad employees and contractors including Operations, Finance, Marketing, and Sales
Supported all IT related devices used by UPRR employees, this included PC’s, laptops, mobile devices (iOS and Android), and railroad industry-specific hardware. This included issuance and set-up of new devices, password resets, app and software install, virus removal and general technology-related issues.
Omaha, NE
https://media-exp1.licdn.com/dms/image/C4D0BAQHNdy3vDfqqlw/company-logo_100_100/0/1519856514263?e=1655942400&v=beta&t=vmlrB-D37ZXynVNOy8nxF-5jXekOq8Xcg9Pw5hoxiHM
Help Desk (OSS) Internship
Bonefish Grill
https://www.linkedin.com/company/bonefish-grill
Supervised the operation of the bar before, during, and after shift by ensuring that the bar was properly and fully stocked for the shift and that the bar staff completed their side work.
Mentored and trained associates in their respective duties as bartenders, cocktail servers, and barbacks on the proper way to prepare and deliver drinks, properly handle food and money, and how to set up the bar at the beginning of a shift, and break down at the end of a shift.
Followed strict guidelines in order to keep operations flowing and service consistent including paying close attention to safety measures and health codes to keep everyone safe.
Omaha, NE
https://media-exp1.licdn.com/dms/image/C560BAQFa-HmyLW5XAA/company-logo_100_100/0/1519890630453?e=1655942400&v=beta&t=HLmEfUBaJF2Gz-mOlQmg47HaT81iv_3QorVlnRA24VE
Lead Bartender
Famous Dave's of America
https://www.linkedin.com/company/famous-dave%27s
Managed front-of-house restaurant operations including all paperwork, pre and post shift cash handling, and managing staff during AM (Opening) or PM (closing) shifts.
Never left the floor during busy times, constantly walking the dining room checking in on dining customers to ensure the quality of food and service. Communicating with servers to ensure they were able to handle their sections and helping anywhere needed.
Conducted regular inspections of the restaurant to determine whether proper standards of hygiene and sanitation were maintained.
Omaha, NE
https://media-exp1.licdn.com/dms/image/C560BAQHRGCJHN4jW3w/company-logo_100_100/0/1542056566361?e=1655942400&v=beta&t=c4i-QJkx50W-h_zdWCE4tjwZPah3CbWuNok49_Qk2KM
FOH Supervisor
Blue Chairs Resort
Worked in the roof top bar at Blue Chairs Resort, a busy ocean-front location with guests from around the world, although most vacationers were from the U.S. and Canada.
Developed database and spreadsheet solutions to assist with inventory, ordering and tracking everything in the bar (previously done solely by hand).  Completed daily inventory of all bottled beer and weekly inventory of liquor. Requisitioned beer, liquor and supplies from the hotel inventory control on a daily basis.
Puerto Vallarta, Mexico
Bartender
Reinhart Foodservice
https://www.linkedin.com/company/reinhart-foodservice
Provided network and technical support for local branch of national food service chain.: Administered and managed all software and hardware of the LAN/WAN network. Microsoft Windows Server configuration and setup. Managed all Microsoft Windows and Office, and other software licenses and installs on user workstations. Cabled and connected all workstations to network and ensured their continued unbroken connectivity. . System security and user account management, including new employee set-up, file shares and active directory. Responsible for asset management of all network devices, hardware, peripherals including inventory and upgrading, repairing or replacing devices as needed. 
Also administered in-house help desk Managed all employee requests for software or hardware support or issues. Trained new employees on our hardware and software systems and supported them until fully competent. Traveled to our customers location (restaurant) throughout the Midwest for training as we rolled-out online and web-based ordering. Managed help line to continue support for customers after the roll-out.
Omaha, NE
https://media-exp1.licdn.com/dms/image/C4D0BAQHmiI3GHgAaNw/company-logo_100_100/0/1531849657629?e=1655942400&v=beta&t=TOnMInNHnWeb91PBIfe3SEnXf2MFYGv5tTGczRDrV8I
Network Administrator
Bachelor’s Degree
Management Information Systems and Services
https://media-exp1.licdn.com/dms/image/C4E0BAQGqvnRe1cn_xw/company-logo_100_100/0/1519856125248?e=1655942400&v=beta&t=V8SoGlFqigsLA5pRVpmm2-fG2tG1sdEZZDilGAqniSU
University of Nebraska at Omaha
https://www.linkedin.com/school/unomaha/
High School
Maur Hill  Prep School
https://www.linkedin.com/in/michael-cox-5b07a480
Cape Coral Metropolitan Area
Michael Cox
Enjoying life's endeavors
https://www.linkedin.com/in/edgar-martinez-0bbbb154
Naples, FL
Edgar Martinez
Geek Squad Agent at Best Buy
https://www.linkedin.com/in/james-ross-rodda-b24bb2a1
Naples, FL
James Ross Rodda
Director of Sales and Solutions at Truth Technologies, Inc.
https://www.linkedin.com/in/katherine-reilly-87175ab5
Naples, FL
Katherine Reilly
Director of Marketing at Safe Harbor Law Firm
https://www.linkedin.com/in/matt-holmes-05967b21
Frisco, TX
Matt Holmes
Head Of Sales at American First Finance
https://pa.linkedin.com/in/connorfirmender
Panama
Connor Firmender
building for the future, traveling in the present, onward to the blue frontier 🌊
https://www.linkedin.com/in/jessicajamessmith
Dallas-Fort Worth Metroplex
Jessica James Smith
Executive Vice President Of Sales at Briggs Freeman Sotheby's International Realty
https://www.linkedin.com/in/bob-fritz-9a47489b
Sarasota, FL
Bob Fritz
CEO ~ Fritz Enterprises ;-)
https://www.linkedin.com/in/ashley-simonelli-68048816
Fort Myers, FL
Ashley Simonelli
Real Estate Broker • Investor • Property Manager • Disrupter
https://www.linkedin.com/in/etienne-j-24783096
Dunedin, FL
etienne J.
line cook at Dunedin Country Club
https://www.linkedin.com/in/richardhenderson-73704020
Greater Chicago Area
Richard Henderson
Information Technology Specialist
https://www.linkedin.com/in/ricardo-aybar
Raleigh, NC
Ricardo Aybar
Network Security Architect at Innovate Systems Group
https://www.linkedin.com/in/yoni-weinstock
New York City Metropolitan Area
Yoni Weinstock
Stop wasting time on slow computers reach out for free network assessment. IT & Cybersecurity for Brooklyn Small Businesses
https://www.linkedin.com/in/jeff-high-37aa155a
San Antonio, Texas Metropolitan Area
Jeff High
Independent IT Professional and Consultant with extensive experience
https://www.linkedin.com/in/joshua-white-56b2673a
Costa Mesa, CA
Joshua White
IT Director
https://www.linkedin.com/in/randy-shumway
Rio Rancho, NM
Randy Shumway
Field Service Representative at Econolite
https://www.linkedin.com/in/goconnor7
Greater Philadelphia
Gary O'Connor
Proven IT Consultant | Helping Companies Translate Their IT Business and Security Goals into Reality
https://www.linkedin.com/in/alexander-bridges-678b4b89
Cleveland, OH
Alexander Bridges
Senior Consultant at Blue Chip Consulting Group®
https://www.linkedin.com/in/donaldabrams
New York, NY
Donald Abrams
Microsoft Certified Professional
https://www.linkedin.com/in/aaron-pattno-a776141
Omaha, NE
Aaron Pattno