Alfred A.
Systems Administrator at ISCI
System Administrator at ISCI
CompTIA A+ certification
CompTIA Network+ certification
ITIL v3 training certificate 
Supporting and training desktop end users
Support for desktop services such as office phones, A/V set up, and remote access
Support for firm resources and applications
Configuration and deployment of workstation and mobile device hardware/software
Configuration of desktop and wireless networking
Printer and imaging support
Resetting user passwords, applying file system permissions and applying software updates
Assisting with various infrastructure projects such as IP address changes, asset tracking, licensing, backup systems, virus protection and desktop management technologies.
Physical maintenance of equipment, network and telecommunications connections

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction

Skills utilizing: Critical Thinking; Speaking; Talking; Active Listening; Complex Problem Solving; Instructing; Monitoring/Assessing
Deductive reasoning

Specialties: Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, network phone configuration, and other office procedures and terminology.
ISCI
https://www.linkedin.com/company/isci
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Systems Administrator
Czarnowski
https://www.linkedin.com/company/czarnowski
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Support Specialist
MGM Resorts International
https://www.linkedin.com/company/mgm-resorts-international
Systems access management:

Control information about users on computers including information that authenticates the identity of a user, and information that describes information and actions they are authorized to access and/or perform. Management of descriptive information about the user and how and by whom that information can be accessed and modified. Managed entities including users, hardware, network resources, and applications.

Controlling ancillary entity data for use by applications, such as contact information or location.
Authentication: Verification that an entity is who/what it claims to be using a password
Authorization: Managing authorization information that defines what operations an entity can perform in the context of a specific application.  
Roles: Groups of operations and/or other roles. Users are granted roles often related to a particular job or job function    
Delegation: Delegation allowing local administrators or supervisors to perform system modifications without a global administrator or for one user to allow another to perform actions on their behalf
Las Vegas, Nevada
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Technical Analyst
TEKsystems
https://www.linkedin.com/company/teksystems
Identity Governance including Role Based Access Control (RBAC); Consulting Deployment/upgrade/maintenance of Windows platforms: 98, NT, 2000, XP, Vista, 7 and 10; installation/maintenance of Microsoft Office 2000 - 2016 Suites; end user/client training
Support for desktop services - Thin clients, office phones (analog and VoIP), A/V, and Remote Web Workplace; Terminal, Citrix, Microsoft and Infosys environments
Data integration/support for 3rd party applications: IIQ,Workday, Okta, LAN/elevated account creations, IT Service Mgmt software; CA, Bomgar, ServiceNow, Exchange, AD, ED, LDAP, Okta/RSA remote access, LogMeIn Rescue; break/fix responsibilities; escalations, crisis support
Configuration and deployment of workstation and mobile device hardware and software
Configuration and deployment of Mac OS X, iOS, and wireless networking	
Network/local printer and imaging technology installation/support; ITIL v3; vendor contact and support
•Microsoft Exchange; Office 365
• Experience performing user administration in Windows Active Directory environment 
• Experience performing user administration tasks for various in-house and third party applications 
• Nevada Gaming License
Las Vegas, Nevada, United States
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IT Support Specialist
Therapeutic Proteins International, LLC
https://www.linkedin.com/company/therapeutic-proteins-inc-
Create user access through Exchange server; security floor, suite, and lab access through domain controller; used logmein for remote support and managing MS updates; phonebooth to configure VoIP phones; Box.com for document control; PC and laptop configuration for JD Edwards & Mastercontrol;VPN available for all users; Cisco wireless availability throughout LAN supporting lab iPads (Box & Mastercontrol specific), guest network for basic Internet, and controlled access for network access.

Establish network for various labs within network; install network & local printers providing general service not covered under SLA.
Set-up A/V for companywide bi-monthly communication meetings and multiple daily meetings in 4 conference rooms. Research and procurement of equipment and products; ticketing system for trouble calls organizing by priority with solution database creation.

Deployment/upgrade/ maintenance of Windows platforms: XP Pro; Win7 Pro
Installation/maintenance of Microsoft Office Suites with Outlook 2010; 2013
Support for desktop services such as office phones, audio/video set up and support, and Remote Web Workplace
Data integration/support for 3rd party applications: IT Service Mgmt software (Manage Engine Service Desk Plus)9
Exchange; AD; user administration; security card access configuration
Java, Adobe flash, Professional, Reader; AVG network A/V Suite security
Desktop Imaging - Configuration and deployment of workstation and mobile device hardware and software
Configuration of PC (desktop/laptop)/Mac, and wireless networking	
Network/local printer installation/support
VPN configuration/support
Logmein remote support platform; Phonebooth VoIP phone support platform/ Yealink SIP‑T22P & Polycom
Supported hardware: Dell, HP, Lenovo, MAC, iPhone, iPads, Konica/Minolta, Xerox Work Centre/Phaser, Brother, Ricoh, various video projection systems, PA systems
Chicago, IL
Help Desk/System Administrator
Chicago State University
https://www.linkedin.com/company/chicago-state-university
Configuration and deployment of workstation and mobile device hardware and software
Configuration of PC (desktop/laptop)/Mac, and wireless networking	
Network/local printer and imaging technology installation/support
Network administration tasks such as: Active Directory adds/moves/deletes, applying file system permissions, documentation, and applying software updates

• Answers incoming calls to the Help Desk and attempt phone resolution 
• Maintain Windows computer hardware and software 
• Create and maintain technical documentation; ticket creation
• Maintain Apple product hardware and software
• Maintain Software and Hardware Inventory
Supported hardware: Dell, HP, MAC, iPhone, iPad, Android, Konica/Minolta, Xerox Work Centre/Phaser, Brother, Ricoh
9501 S.King Drive Chicago, IL 60628
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IT Support Associate/Help Desk
Lumity
https://www.linkedin.com/company/lumity
Project Management for classroom deployment; Deployment/upgrade/maintenance of Windows platforms: 98, NT, 2000, XP, Vista, and 7; Server installation/push for Microsoft Office 2000 - 2007: Outlook 2003/2007; Visio 2007/2010, MS Project 2010; logical and physical designs; Digital Literacy, SharePoint training for end users
Support for desktop services such as office phones, video set up, and Remote Web Workplace

Data integration/support for 3rd party applications: Adobe Design Premium 5.5, Captivate 5.5,  Photoshop CS3, flash, Professional, Reader; Server/Client VPN, logmein

Configuration and deployment of workstation and mobile device hardware and software
Configuration of desktop and wireless networking
Network/local printer and imaging technology installation/support
Network administration tasks such as: Active Directory adds/moves/deletes, applying file system permissions, documentation, and applying software updates
Assisted with IP address changes, backup systems, UPS, and desktop management technologies; responsible for asset tracking, software licensing, backup systems, UPS, desktop management technologies
Physical maintenance of equipment, network and telecommunications connections

Software development of applications and operating systems producing improved network environments; Salesforce database development 
Efficiently resolve end user issues: Software incompatibility; maximize throughput; increase mailbox size where applicable; install/configure PCs and laptops; configure ghosted lab for proper software orientation; Nortel phone system configuration, system support; NEC Univerge SV8100 Communications server/system support; A/V projectors, Interactive whiteboards, configurations
Manage inventory for both hardware and software; document the computing environment; educational workshop presentations including: infrastructure, basic network administration, disaster recovery, network security, and the development/installment of a technology plan.
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Technical Support
Consultant
https://www.linkedin.com/company/consultant-technologies
IT Support Specialist
Robert Half Technology
https://www.linkedin.com/company/robert-half-international
Help desk, technical support; workstation and peripheral deployment
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Consultant
Van Dyke Industries, Inc
Realized labor goals and budgetary demands of department
Coordination of up to 30 employees
Instrumental in prototype development and implementation
Team lead
Team Lead, manager
South Suburban Health Professional Group
Installation/configuration of PCs in physician’s office
Password management
Installation/configuration of  software, local and network printers/peripherals
Maintenance and cabling
Consultant
A.A.S.
Summa Cum Laude graduate
Computer and Information Systems Security/Information Assurance
Kaplan University
The tools available in the immediate area of a client environment and how they are used to comport efficiency in a daily workload.
User experience
Education
Lumity
https://www.linkedin.com/company/lumity
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Help Desk/System Admin
CompTIA
www.youracclaim.com
COMP001011001382
CompTIA Network+ Certification
https://www.youracclaim.com/badges/b4dde70f-b895-4504-b098-f3356cb1c563?source=linked_in_profile
CompTIA
www.youracclaim.com
COMP001011001382
CompTIA A+ Certification
https://www.youracclaim.com/badges/0f868ad4-1b79-4f32-bba9-fe43d36254b3?source=linked_in_profile
https://gh.linkedin.com/in/emmanuel-umanah-solomon-407600183
Ghana
Emmanuel Umanah Solomon
CEO at Mega king company Property, mega kings empire Entertainment, Serial Entrepreneur & a Philanthropist
https://www.linkedin.com/in/christen-moore-794904a0
Greater Chicago Area
Christen Moore
Administration
https://www.linkedin.com/in/jenkins-a-comed-8a596b97
United States
Jenkins A.:(ComEd)
--
https://www.linkedin.com/in/toni-fairley-209a4555
Naperville, IL
Toni Fairley
Founder CEO of Face Your Image LLC, Bra Strap Beauty Inc., 
Cosmetologist, Instructor,Speaker, Coach,
https://www.linkedin.com/in/edgar-cruz-58492053
Oxnard, CA
Edgar Cruz
Data Analyst at Deardorff Family Farms
https://www.linkedin.com/in/bryce-johnsen-66631a20
Park Forest, IL
Bryce Johnsen
Academic Advisor at Governors State University
https://www.linkedin.com/in/collice-king-22a1ba177
Greater Chicago Area
Collice King
Assistant Director of Admissions Processing
https://www.linkedin.com/in/andrea-awuah
Phoenix, AZ
Andrea Awuah
MGM Student at Thunderbird School of Global Management. Global Business (STEM). Management Science. MCF Scholar
https://www.linkedin.com/in/stephanie-cathey-529b85113
Woodway, TX
Stephanie Cathey
Mortgage Banker at Gateway Mortgage
https://www.linkedin.com/in/dupage-county-act-so
Greater Chicago Area
DuPage County ACT-SO
Afro-Academic, Cultural, Technological, and Scientific Olympics (ACT-SO)
https://www.linkedin.com/in/katherine-haan-0b4a3421
Hammond, IN
Katherine Haan
International Senior Services Coordinator
https://www.linkedin.com/in/paula-schleppi-918161a9
Circleville, OH
Paula Schleppi
Contracts Specialist
https://jp.linkedin.com/in/yumikokato1119
Chiba, Japan
加藤弓子
【Linkedinクリエイター】お母さん株式会社 (日本AI協会)- プロデューサー、HP関連業務、中小企業個人事業主の福利厚生コンサル（無料相談窓口）
https://www.linkedin.com/in/gjlanham
Bethel, AK
Gary J. Lanham
Helping folks with content, images, graphics, slides, video, narration ■ 𝗟𝗮𝗻𝗵𝗮𝗺 𝗖𝗿𝗲𝗮𝘁𝗶𝘃𝗲 𝗖𝗼𝗻𝘁𝗲𝗻𝘁 | Consulting • Training • Producing | #GJLposts
https://www.linkedin.com/in/lesley-osborn
Ocala, FL
Lesley Osborn
Looking for a dog? My 𝗖𝗮𝗻𝗶𝗻𝗲 𝗔𝗱𝗼𝗽𝘁𝗶𝗼𝗻 𝗔𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲 service will help 𝙔𝙊𝙐! • Contact me today • Visit Lesley Osborn Canine Consulting • See Contact info ↓
https://tr.linkedin.com/in/nesli-neslihan-girgin
Istanbul, Turkey
Nesli Neslihan Girgin
Advocate in Leading Sales&Marketing Campaigns🧲🧿GodIsGreat❤Servant Leader🧿Be Kind🧿Inspire🚀Design Thinking🧿EIQGame Changer🚀Futurist🏅NGO🎯Mentor🎸Art🧰
https://ae.linkedin.com/in/ghadamasri
Abu Dhabi, United Arab Emirates
Ghada Masri ( ܓܐܕܗ )
Remote Government transaction Services Manager
https://bd.linkedin.com/in/jerin-hossain-678a1120
Dhaka, Bangladesh
Jerin Hossain
+1 Million followers on linkedin | Global influencer | Online-Entrepreneur |Apparel | Digital transformer| Business Owner | I help the Businesses & Products go BIG 🌍
https://www.linkedin.com/in/bryan-roberts-03353a6b
Miami, FL
Bryan Roberts
Senior System Engineer at SIXT
Julie Henderson
      
          



            
              
        
              
  

    
        Al is a great communicator who can translate technical information in a non-technical way and provide support to less proficient users without making them feel intimidated. Al is very easy to work with and he always delivered what he promised.
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As we honor the life and legacy of Dr. Martin Luther King, Jr., at Chicago State University we focus on Dr. King’s emphasis on the importance of…
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Beginning in April 2022, the New York City Council will require all employers in New York City to post salary ranges on job ads. Village, what are…
https://in.linkedin.com/in/alfred-a-97794911b
Chennai
Alfred A
Operation cum cashier at Jana Small Finance Bank
https://www.linkedin.com/in/alfred-lamar-25a232131
Sicklerville, NJ
Alfred Lamar
Retired Federal Law Enforcement Officer
https://ph.linkedin.com/in/alfred-a-5b6778188
Metro Cebu
Alfred A
ECE | ECT | CCNA | NSE
https://www.linkedin.com/in/alfredharrell
Greensboro--Winston-Salem--High Point Area
Alfred H.
Podcaster-Poet-Writer-Online content writer
https://bj.linkedin.com/in/alfred-gandaho-3a0956193
Benin
Alfred GANDAHO
PDG OLUSHOKPE
A+ certified technicians.
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Alpha Beta Kappa National Honor Society
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Iota Sigma Tau
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NOW HIRING WITH JAMIKA
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KU Iota Sigma Tau
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Purdue University Global Alumni (Official)
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Information Technology, FinTech, Blockchain and Bitcoin Innovation
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https://www.linkedin.com/groups/2154029
CompTIA Connect -  A Connected Community Moving the Business of Technology Forward
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CompTIA Network+
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https://www.linkedin.com/groups/39647