Aaran Afalava
Customer Success Manager at Insider Intelligence
Customer Success Manager at Insider Intelligence
Most of my professional life revolves around team-building, customer service, and enhancing my communication skills. I've spent my young adulthood volunteering as a service missionary, interning at the Salt Lake Mayor's Office, and working in many professional environments. 

In these experiences I have gained excellent communication skills, increased my emotional intelligence, and learned valuable leadership skills.

I add value to any position or company I'm a part of because I value the people I come in contact with in that environment. I'm humble with the responsibilities I have, but understand the importance of leadership and I am not afraid to step up when it is needed. I can easily adapt to different or changing tasks and environments, and I learn quickly. I was promoted to my current management position because of my work ethic and the valuable training I give and the effective communication skills I possess. 

I look forward to any opportunity to continue to add value to other people, teams, and companies. Many will learn that I'm trustworthy in getting any job done with creativity and efficiency. I'm ready to continue adding value to others and providing the best work I can.
Insider Intelligence
https://www.linkedin.com/company/insider-intelligence
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Customer Success Manager
Studio Enterprise
https://www.linkedin.com/company/studioenterprise
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Contact Center Agent
Center for Excellence in Higher Education
https://www.linkedin.com/company/center-for-excellence-in-higher-education
I worked for the Qualify and Transfer Department for Independence University as an Admissions Assistant. I spoke with potential students interested in our online programs and was more of a motivator and hype-man for them. 

After just under a year in that position, I attained a Team Lead position due to the excellent way I trained other Admissions Assistants in my department. I continue to manage and coach a team of at least 10 other agents, and assist our team's supervisor with those tasks also. 

I have learned so much about management and team-building. My education in pursuing my Business Management degree has been very valuable in this position. I value the growth in others and I do well and developing talents and skills in other people. I have gained much better communication skills because of this experience.
Greater Salt Lake City Area
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Team Lead
Fairfield Inn & Suites by Marriott
https://www.linkedin.com/company/fairfield_inn_suites_by_marriott
This position helped me gain lots of experience with customer service. I outperformed my colleagues many times because I learned how to relate well with people, always kept a polite and professional manner, and I went beyond my expectations as a Front Desk Representative. 

Numerous times at Fairfield, I was mentioned by name by former guests that left online reviews. I learned what it meant to give excellent service in this industry, and it really came down to going above and beyond for those visiting our hotel. Professionalism was key behind being successful at the front desk, and it was a huge factor in my success too.
Salt Lake City, UT
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Front Desk Representative
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Ensign College
https://www.linkedin.com/school/ensigncollegeslc/
OCA
Board Member
Boy Scouts of America
Eagle Scout
Finance/Excel
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The Church of Jesus Christ of Latter-day Saints
https://www.linkedin.com/company/the-church-of-jesus-christ-of-latter-day-saints--
From morning until evening everyday, my sole purpose was to help other people in the state of Ohio find a source of personal and spiritual happiness. 
Along with proselyting, I was able to learn leadership skills through managing a district and zone of 10-15 other missionaries, and I organized service projects for communities and families daily. 
I experienced daily contact with people and enhanced my communication skills and emotional intelligence. I find it easy to relate to people of different backgrounds, faiths, and beliefs and it has been valuable in my professional life.
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Missionary
https://www.linkedin.com/in/lisaephillips
Stamford, CT
Lisa Elliot Phillips
Principal Analyst, Digital Health at Insider Intelligence
https://www.linkedin.com/in/rachel-sanchez-76513887
New York, NY
Rachel Sanchez
Director, Revenue Automation Programs at Insider Intelligence
https://www.linkedin.com/in/shane-triplett-b52699110
Sandy, UT
Shane Triplett
Technical Account Manager at Five9
https://www.linkedin.com/in/juliettesander
Washington DC-Baltimore Area
Juliette Sander
Manager of Customer Success at Insider Intelligence
https://www.linkedin.com/in/lisamweiss
Washington, DC
Lisa Nelms
Senior Director, Program Management
https://uk.linkedin.com/in/marie-j-derben
London
Marie Derben
Head of Comms and Partnerships at Hirebee.ai
https://www.linkedin.com/in/andrew-meola-58576721
New York City Metropolitan Area
Andrew Meola
Senior Director of Content Marketing at Insider Intelligence
https://www.linkedin.com/in/jenna-snyder-2570457
Washington, DC
Jenna Snyder
SVP, Media at Insider Intelligence
https://www.linkedin.com/in/sophiearogers
New York, NY
Sophie Rogers
Digital Marketing Manager, Growth Enablement at Insider Intelligence
https://www.linkedin.com/in/caitlinalexander1
Washington, DC
Cait Alexander
Associate Regional Manager, Customer Experience at Compass
https://www.linkedin.com/in/bellazxyz
New York City Metropolitan Area
Isabella Roy
Account Executive at Kite Hill PR
https://www.linkedin.com/in/hilarydyerbrannon
Columbia, SC
Hilary Dyer Brannon
Director of Continuing Education & Conferences at University of South Carolina
https://www.linkedin.com/in/schmidt-justin
Brooklyn, NY
Justin Schmidt
All data. One platform.
https://uk.linkedin.com/in/victor-chatenay-7a3863137
London
Victor Chatenay
Fintech | Digital Assets | Strategy
https://www.linkedin.com/in/kayla-hamaker-181586209
Conroe, TX
Kayla Hamaker
Employer Relations | Public Relations | Marketing
https://www.linkedin.com/in/chad-starnes-1a6710b4
Greeneville, TN
Chad Starnes
Production supervisor
https://www.linkedin.com/in/joshua-snyder-50433652
Shermans Dale, PA
Joshua Snyder
Fleet Team Leader at NAPA Transportation, Inc.
Shared by Aaran Afalava
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Our Customer Success team is looking to grow our team! Juliette and Amanda are amazing managers and our team is full of customer-focused…
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🌟 Join our team! 🌟Amanda and I are looking for several more CSMs to join our amazing team at Insider Intelligence! If you’re looking to work with…
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Our Sales team is full of brilliant, kind, and ambitious folks who love Insider Intelligence and know how to balance life and work. We’re hiring!…
Harvard Business Review Discussion Group
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