Anthony E. Arambulo
Senior Sales Manager at HEI Hotels & Resorts
Senior Sales Manager
I am a highly-experienced professional, who seeks to create value in every business I work with. I specialize in enhancing hotel, resort, banquet / restaurant operations, and sales, but am a quick learner so I can apply those skills in other types of organizations and industries.

I’m extremely aware of international business cultures and have improved various hospitality firms around the world, including in the Philippines and the United States.  My personality is open-minded and I seek to connect with individuals who share similar passions with me. 

I also enjoy interacting with and meeting new people, so feel free to connect with me today on LinkedIn to start a conversation!
HEI Hotels & Resorts
https://www.linkedin.com/company/hei-hotels-&-resorts
Miami Beach, Florida, United States
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Senior Sales Manager
HEI Hotels & Resorts
https://www.linkedin.com/company/hei-hotels-&-resorts
Miami Beach, Florida, United States
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Sales Manager
HEI Hotels & Resorts
https://www.linkedin.com/company/hei-hotels-&-resorts
Alexandria, Virginia
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Complex Catering Sales Manager
INSIGHTEC
https://www.linkedin.com/company/insightec
Miami, Florida, United States
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Educator
Arambulo Consulting Services
Assist and advise hospitality-based businesses in various start-up/opening efforts to fully operational phases for successful margins, using a variety of techniques and methods.

Sepia Restaurant / PROXI Restaurant - Greater Chicago Area
Interim Director of Sales
Apr 2017 - Aug 2017 
Invited to participate in the pre-opening activities for PROXI. Accountable for the overall private dining sales of a one Michelin star restaurant – Sepia, PROXI, and a full private event space, with a maximum capacity of 100 guests. Involved in the overall sale and planning of large parties of 12 or more guests in all three locations. Familiar with Toast POS software, Avero financial software, and Triple Seat reservation application. Completed a detailed competition set report of the top 15 competitors, allowing for adjustments to the latest market trends. Evaluated 4-8 new media outlets weekly, identifying possible areas to strengthen marketing campaigns through print and digital media.

Director of Food Service - Greater Chicago Area
HandCut Foods
Jun 2016 - Jan 2017
As Director of Food Service at the Latin School of Chicago, I was responsible for leading a team of 6 chefs and 24 employees to deliver the food service program for over 1500 students and faculty at 3 locations. I oversaw 3-7 catering events daily. To pursue the company’s strategic direction, I forged some key relationships with both existing and new vendors.

I also demonstrated my ability to work as part of a larger team, as I would often assist with the coordination of other company events. My acute business skills were demonstrated as I prepared the monthly financial reports and analysis at the client review meeting.

Some highlights of accomplishments:
• I championed the implementation of a unique culinary program, which heavily emphasizes on responsible sourcing and cooking food from scratch.
• I effectively managed revenues, labor costs, and other expenses to enhance profitability of the food service operations.
Greater Chicago Area
Independent Hospitality Business Consultant
Swissotel Chicago
https://www.linkedin.com/company/swissotel-chicago
In this role, I closely collaborated with the Director of Banquet Operations to manage daily operations, including employee schedules, labor forecasts, event coordination, and purchase orders. I demonstrated leadership to teams of up to 50 employees per shift for events. I was proactive in ensuring the maintenance of 5 ballrooms and 18 meeting rooms.

Additionally, I managed the payroll, accounting processes, operational reports, and other data on the OPERA Property Management System. I spearheaded the training initiatives and facilitated training sessions for banquet staff. I also assisted other food and beverage departments and managed vendor relations. Finally, due to my leadership the annual revenue increased from $17 million to $20 million and employee satisfaction scores were driven upwards to 89%.


My key accomplishments are:
• Reducing the departmental beverage cost ratio and my effective management of the inventory.
• My spearheading of new cocktail and mocktail developments, including several highly popular beverages.
Greater Chicago Area
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Assistant Director of Banquet Operations
Mandarin Oriental Hotel Group
https://www.linkedin.com/company/mandarin-oriental-hotel-group
I was responsible for the successful execution of banquet events with up to 700 guests and ensuring the maintenance of 2 ballrooms, 10 meeting rooms, and a large outdoor lawn. To enhance margins, I analyzed and determined the optimal labor assignments for events which ranged from wedding receptions to meetings, amongst others. I am remembered at this hotel as an effective collaborator, who works closely with peers, clients, external event planners, and vendors to ensure seamless client experiences.

Here’s my highlights from this experience:
• Through applying knowledge in Delphi Single Property Edition and Delphi Diagram, I optimized operational efficiency, as demonstrated by the dramatic improvement of overall labor and room turnover ratios to within 5% of the targets.
• I exceeded the beverage cost ratio objective for beverage budgets through effective inventory control.
Washington D.C. Metro Area
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Banquet Manager
Mandarin Oriental Hotel Group
https://www.linkedin.com/company/mandarin-oriental-hotel-group
As manager, I was able to develop a closely-knit team of about 27, including 2 Assistant Managers and we all collaborated to ensure proper staff levels were attained given the forecasted business activity. I was proactive in monitoring required supplies and products for restaurant operations, and created purchase orders as necessary.

My leadership over high-profile party events led to client satisfaction. I also leveraged the OpenTable reservation system to generate an expanded customer base. I showcased my programming skills by fully unleashing the capabilities of the InfoGenesis POS system in daily operations.

I also exhibited initiative in developing a comprehensive employee training and development plan for the department and updated it monthly. I spearheaded the transformation from Café MoZu, an Asian fusion sushi bar, into Sou’Wester, an American farm-to- table concept and proactively oversaw many aspect of renovations as well as all pre-opening logistical coordination.
Washington D.C. Metro Area
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Restaurant Manager
Shangri-La Hotels & Resorts
https://www.linkedin.com/company/shangri-la-hotels-and-resorts
With the assistance of over 100 employees, I was able to manage over 220 events monthly at the 5-star resort, with over 600 guest rooms and the operations of 2 ballrooms, 5 function rooms, a beachfront, and a helipad. I created a sound logistical plan for each Banquet Event Order and optimized the labor costs to balance between profitability and customer service. 

I championed the creation of a Banquet and Events directory and improved relationships with vendors. Additionally, I quickly learned the drivers of profitability and improved key metrics each month to be within 4% of P&L targets.
Region VII - Central Visayas, Philippines
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Assistant Banquet Operations Manager
Shangri-La Hotels & Resorts
https://www.linkedin.com/company/shangri-la-hotels-and-resorts
Under my leadership, the restaurant generated the highest volume and revenue within the resort. I oversaw a team of 40 employees and supervisors, which served over 1000 guests per day. I also spearheaded several employee development initiatives, including regular performance reviews and achieved high guest satisfaction due to effective responses to guest concerns.

I demonstrated a commitment to excellence in hosting high-profile guests during the 2007 ASEAN Summit, who all left the event highly satisfied.
Region VII - Central Visayas, Philippines
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Service Manager - Tides Restaurant (Assistant Outlet Manager)
B.S.
A.A.S Hotel Management 
Cum Laude

Concentration: Resort Management
Hospitality Management (Cum Laude)
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Johnson & Wales University
https://www.linkedin.com/school/johnson-&-wales-university/
James W. Robinson Jr. Secondary School
Florida Department of Financial Services
Health & Life (Including Annuities & Variable Contracts) Agent License Florida 2-15
State of Illinois
Illinois Manager Food Handler Certified
The Court of Master Sommeliers
Introductory Level Court of Master Sommeliers Certified
National Restaurant Association
ServSafe HACCP
Training for Intervention ProcedureS
Training for Intervention Procedures (TIPS)
https://www.linkedin.com/in/brandon-gilson-6386102b
Boston, MA
Brandon Gilson
Customizing unique experiences with exclusivVIP access for companies, their employees, clients & families worldwide. 𝑬𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝑻𝒉𝒆 𝑨𝒄𝒄𝒆𝒔𝒔.
https://www.linkedin.com/in/brennanbosch
St Petersburg, FL
Brennan Bosch
Leader in Global Emergency Management
https://www.linkedin.com/in/elder-lopez-a71534b3
Woodbridge, VA
Elder Lopez
Kitchen manager at colony south hotel
https://ph.linkedin.com/in/lands-nagtalon-39a5891b5
Makati
Lands Nagtalon
Team Lead Recruitment at International Trainee Network (ITN)
https://www.linkedin.com/in/evsie-leroy-05503b139
Hollywood, FL
Evsie Leroy
Travel Consultant at Expedia, Inc.
https://www.linkedin.com/in/nelson-castro-2644a9147
Hialeah, FL
Nelson Castro
Outlet Manager at Royal Palm South Beach Resort
https://www.linkedin.com/in/aaroningersoll
New York, NY
Aaron Ingersoll
Luxury Travel Advisor, Ford Beckett Travel
https://ph.linkedin.com/in/john-michael-calingasan-b57a5022a
Quezon City
John Michael Calingasan
Hotel Management at Anya Resort Tagaytay
https://www.linkedin.com/in/kent-david-garcia-b104b2183
Greater Milwaukee
Kent David Garcia
Guest Service Representative at White Lodging Services
https://ph.linkedin.com/in/katrina-manalo-a61923174
Calabarzon, Philippines
Katrina Manalo
Front Desk Staff at Anya Resorts & Residences Tagaytay
https://www.linkedin.com/in/stacey-gray-1a9654194
Washington DC-Baltimore Area
Stacey Gray
Assistant Director Of Security at Colony South Hotel
https://www.linkedin.com/in/evsie-leroy-a27404ba
Fort Lauderdale, FL
Evsie Leroy
Human Resources
https://ph.linkedin.com/in/dexter-marcalas-42783618a
Central Luzon, Philippines
Dexter Marcalas
Commis at New World Manila Bay Hotel
https://ca.linkedin.com/in/william-dormody-38646ba1
Happy Valley-Goose Bay, NL
William Dormody
Hotel Manager at Labrador Inn
https://ph.linkedin.com/in/sharah-mae-manasis-b1220b154
Metro Manila
Sharah Mae Manasis
Financial Advisor | Certified Investment Advisor | Recruiter - Celestial Summit Life Insurance Agency | Pru Life U.K
https://ph.linkedin.com/in/jonathan-rebaja-b4578116a
Metro Manila
Jonathan Rebaja
Former Receiving Supervisor at New Coast Hotel Manila
https://ph.linkedin.com/in/pauline-joy-de-quinto-117462153
Calabarzon, Philippines
Pauline Joy De Quinto
Manager at MRS Suniga Food and Beverages
https://www.linkedin.com/in/paulmumberger
United States
Paul Mumberger
Director, Global Sales at Hyatt Hotels Corporation
https://www.linkedin.com/in/pallavagoenka
New York, NY
Pallava Goenka
Founder at Goenka Hospitality
https://www.linkedin.com/in/kristinassad
Dallas-Fort Worth Metroplex
Kristin Assad
Vice President, General Manager
Brandon Gilson
      
          



            
              
        
              
  

    
        Anthony assisted TBSVIP Concierge with a very high end clientele group around one of the largest sporting events of the year. From start to finish, Anthony was on his A game. Excellent hospitality that went above and beyond. I have remained in close contact with Anthony since then and continue to refer new business his way, as I know all of our clientele will be taken care of with unprecedented and unparalleled customer service.  Paige Duke
      
          



            
              
        
              
  

    
        I had the pleasure of hiring Anthony for a hospitality job in Catering Sales.  Although he didn’t have any background directly (just indirectly) in catering sales, I hired him for his forward thinking about what he could accomplish and his attitude. The risk in hiring him proved to be insignificant as he dove in to his training and was up in the systems and speaking to clients faster than anticipated. As our management contract was ended early, we made sure we kept him within the company – even promoting him to sales manager at an important asset in Miami. His metrics continued to show success, and his Director was very happy with the way Anthony adapted to the shift in branding and location. Many times, individuals continue with their positions and you don’t hear from them. Anthony always kept in touch, sharing his successes and touching base on his experience. He would send me a text prior to my property visits just to say he was looking forward to catching up. He is an outstanding communicator, and never misses an opportunity to have a touchpoint. For any company that hires him, he will make your customers feel important and cared for  – both internal and external. His skills will translate to any industry., and I look forward to following his continued achievements.
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I am still nervous about having my own business. Part of me wants to run back to getting a check every two weeks with paid benefits. And part of me…
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🤯**THIS is Luxury**🤯This blew my mind and made me smile 👇I recently attended NEWH Leadership Conference in Seattle, WA. Throughout the weekend…
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During #AdobeSummit's global keynote, we saw Real Madrid’s Chief Transformation Officer, Michael Sutherland, discuss how Real Madrid C.F. is…
ILHA Hospitality & Travel Forum:  Hotel, travel, cruise, resorts, food, beverage and lodging
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HOSPITALITY WELLNESS - Hotel, Resort, Spa, Hotels, Fitness, Resorts, Sustainability, Cruise
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Chicago and Illinois IL Chef job jobs Hotel manager hospitality recruiter restaurant club spa
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FOOD and BEVERAGE ideas, jobs Manager Hospitality Hotel Restaurant Chefs, Managers, Chef Recruiters
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Foodservice Restaurant Networking 2022
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Hotel Industry Professionals Worldwide
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Hospitality Vacancies Worldwide (HVW)
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Exclusiva Eventi
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OCM F&B Network
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Hospitality & Foodservice Network – High-Powered Food & Beverage Executives
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International Hospitality Institute
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G8 Young Summit
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Hospitality Venue Managers: Banquet, Conference, Meeting, Event, Convention, and Public Facilities
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Shangri-La Hotels & Resorts Alumni
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