andre acierno , m.s . organizational management
Business Intelligence Analyst at T-Mobile
data analytics | relational database | business intelligence | transform detail insight
result driven professional focus data lifecycle management . experienced data exploration , generation/collection , cleaning , interpretation , visualization . enjoy putting insight work data discovery , pre-processing data , model planning using sql , tableau , excel . specialty sale performance management .
T-Mobile
https://www.linkedin.com/company/t-mobile
Responsible for data synthesis, data interpretation, asset protection, and important communications. Interpret data, build performance dashboards, and augment data to enhance actions toward key performance initiatives. Use SQL to source data from multiple database tables to help business teams make more informed decisions with customer marketing strategies. Proficient in conditional SELECT, SUBQUERY, CASE, CTE, and Temp Table statements to help transform data to desired result for new insights.  Build visual dashboards in Tableau that measure team attainment progress in key performance indicators. Manage analytics through google sheets formulas and scripts that aid in automating real time trend analysis.
Orlando, Florida Area
https://media-exp1.licdn.com/dms/image/C560BAQGv-hagQHJ7SQ/company-logo_100_100/0/1634579067753?e=1655942400&v=beta&t=BixDIrZSlSRLWca4JCpvyN1spe7m3g3r3hlTJCqawG8
Business Intelligence Analyst
T-Mobile
https://www.linkedin.com/company/t-mobile
Leveraged data reporting tools like Google Sheets, PowerBI, Medallia, Workday, and Google analytics to drive results. Boosted team succession planning, daily operations, and strategic scheduling. Drove google reviews from three stars to five stars and elevated customer traffic by 36%. Lead team to top five percent of sales achievement in the company. Enhanced inventory operations through audit analysis to create process improvements that boosted operations compliance to 99.8% from 89% and reduced lost assets by 36%. Subject matter expert in employee engagement, customer satisfaction, and performance management.
Orlando, Florida, United States
https://media-exp1.licdn.com/dms/image/C560BAQGv-hagQHJ7SQ/company-logo_100_100/0/1634579067753?e=1655942400&v=beta&t=BixDIrZSlSRLWca4JCpvyN1spe7m3g3r3hlTJCqawG8
Manager
T-Mobile
https://www.linkedin.com/company/t-mobile
Achieved top five percent of sales for multiple quarters. Delivered world class customer experience with the highest average Net Promotor Score year over year for seven years in a row. Helped management train and develop new hires and transfers. Used digital platforms to automate customer relationship management.
Orlando, Florida, United States
https://media-exp1.licdn.com/dms/image/C560BAQGv-hagQHJ7SQ/company-logo_100_100/0/1634579067753?e=1655942400&v=beta&t=BixDIrZSlSRLWca4JCpvyN1spe7m3g3r3hlTJCqawG8
Mobile Expert
AT&T
https://www.linkedin.com/company/att
Engage and interacted with individual and business customer accounts. One of my duties was to proactively schedule and attend events to help promote our store location and company products and services. I helped answer questions every day ranging from WiFi technology, signal repeaters, google voice services, IOS and android platforms, Microsoft exchange e-mail, satellite service, and home services.
Orlando, Florida Area
https://media-exp1.licdn.com/dms/image/C560BAQE6Wr9RUG3OuA/company-logo_100_100/0/1533066385525?e=1655942400&v=beta&t=l5j2bQTjt4nOW0PcpT6DoXTIU4snEIfhvwD4qeMfjIQ
Retail Sales Consultant
CompUSA
https://www.linkedin.com/company/compusa
Made outbound sales call to small and medium business for potential prospects interested in computer hardware and software related products. Such products included LAN and wireless networking hubs, battery back ups, mice, keyboards, computers, monitors, security cameras and software suites from Quickbooks, Microsoft Office Professional, Anti-virus, and VPN routing software. I would also show customers guided tours of the technology shop to show the benefits of additional services and ensure a comfortable buying decision when selling additional insurance options on their products of choice.
Orlando, Florida Area
https://media-exp1.licdn.com/dms/image/C560BAQE_IsIQ4yesQw/company-logo_100_100/0/1519855981235?e=1655942400&v=beta&t=Of-3CxTEs-pUbR9WGjVvEopx1RyXw3oGBuN33xDQxQM
Business Sales Support Representative
Master of Science - MS
Organizational Management 
https://media-exp1.licdn.com/dms/image/C4E0BAQHO3zenJY9Q8Q/company-logo_100_100/0/1547255935734?e=1655942400&v=beta&t=xg-lgtZoKCLJ6vjp4ri5-b0v5tCLn-K3iDCDkE9OVGg
Ashford University
https://www.linkedin.com/school/ashford-university/
Bachelor of Science (BS)
Psychology
https://media-exp1.licdn.com/dms/image/C510BAQERdqvS3PNJSg/company-logo_100_100/0/1519865950068?e=1655942400&v=beta&t=-5es7rdaw8ASYMPVvNOi_Gyn4J0FJTRrUmIADfm6KYo
University of Central Florida
https://www.linkedin.com/school/university-of-central-florida/
Associate of Arts (A.A.)
General Studies
https://media-exp1.licdn.com/dms/image/C4D0BAQFVx6cj0kTirA/company-logo_100_100/0/1568233944383?e=1655942400&v=beta&t=fE_00t-KLYJMxiYzgt3QKCp8dDleO9RIOMfbVAQp4CE
Valencia Community College
https://www.linkedin.com/school/valencia-college/
Human Resources Management
MAN2300
Human Resources Recruitment/Staffing
MNA2320
-
catalog.valenciacollege.edu
Human Resources Specialist
http://catalog.valenciacollege.edu/degrees/associateinscience/businessaccountingofficerelated/businessadministration/#certificatestext
Climer School Of Real Estate
Real Estate Broker/Sales Agent
https://www.linkedin.com/in/steven-dewitz-8b30311a8
Maitland, FL
Steven Dewitz
Account Executive at T-Mobile
https://www.linkedin.com/in/kenneth-lawrence-448581153
Longwood, FL
Kenneth Lawrence
Associate Project Manager
https://www.linkedin.com/in/shalinisolomon23
Honolulu, HI
Shalini Solomon MA, BCBA, LBA
Board Certified Behavior Analyst
https://www.linkedin.com/in/kristopher-larson-93596222a
Charlotte, NC
Kristopher Larson
Assistant Director Of Sales Marketing at FCG Software Corp
https://www.linkedin.com/in/trinity-dunbar
San Francisco Bay Area
Trinity Dunbar
Customer Experience at Persona
https://www.linkedin.com/in/krisfoster
San Francisco, CA
Kris Foster
Investing in tech and the City
https://www.linkedin.com/in/lauren-bade-498b37111
San Francisco, CA
lauren bade
Privacy Program Manager at Facebook
https://www.linkedin.com/in/megiprovencher
Denver Metropolitan Area
Megi Provencher
Director, Account Management at Quantum Metric
https://www.linkedin.com/in/amandafuhrmann
San Francisco Bay Area
Amanda Fuhrmann
Customer Experience Lead
https://pt.linkedin.com/in/tenzinrose
Portugal
Tenzin Rose
Learning and building
https://www.linkedin.com/in/gregory-walters-jr
Parker, CO
Gregory Walters, Jr, MS
Leveraging technology to create fairer and more efficient hiring practices
https://www.linkedin.com/in/drew-robinson-smith-6244a5211
Louisville, KY
Drew Robinson Smith
SDR at T-Mobile
https://www.linkedin.com/in/willkim1
Denver, CO
Will Kim
Strategic Account Executive
https://www.linkedin.com/in/cassandralynndixon
San Francisco, CA
Cassandra Dixon
Product Operations, Professional Services
https://www.linkedin.com/in/lmanzaneres
Denver, CO
Lucas Manzaneres
Talent Acquisition Specialist at Aquent
https://www.linkedin.com/in/jayvasquez
Los Angeles Metropolitan Area
Jay Vasquez
Small Business Manager at Victra - Verizon Authorized Retailer
https://www.linkedin.com/in/brittanibarrett
West Palm Beach, FL
Brittani Barrett
Kforce Technology- Uniting professionals to achieve success
https://www.linkedin.com/in/jesselapotter
Fort Worth, TX
Jesse Potter, MBA
Jr. High Educator at Arlington ISD
https://www.linkedin.com/in/kremeralex
New York, NY
Alex Kremer
Leading culture and giving sales teams super powers
UCF Networking
https://media-exp1.licdn.com/dms/image/C4E07AQERhuSXx9wp-Q/group-logo_image-shrink_200x200/0/1631372196492?e=1647691200&v=beta&t=cbDsug9NOnQlMCDGBL5JTQaOpTaBC5IYHmftmIQFRDg
https://www.linkedin.com/groups/58513
Florida Networking | Connections
https://media-exp1.licdn.com/dms/image/C4E07AQEn8Gm7LGelqQ/group-logo_image-shrink_200x200/0/1631378478988?e=1647691200&v=beta&t=cixXty9rr0mAb_2Sm47uFVVPEwW8Bon0QRB4zelrW6w
https://www.linkedin.com/groups/2943847
HR Shared Services and Outsourcing Networking Group
https://media-exp1.licdn.com/dms/image/C5607AQHKNtScgyx0Gg/group-logo_image-shrink_200x200/0/1631419463697?e=1647691200&v=beta&t=AwHF821wprtzp5NJbcmw8rERyjvOO98iC81d58ihgOs
https://www.linkedin.com/groups/2703866
Big Data and Analytics
https://media-exp1.licdn.com/dms/image/C4D07AQFNPg4NMiT96Q/group-logo_image-shrink_200x200/0/1630999429915?e=1647691200&v=beta&t=zM-cbf79n9trKPbixyD1iS6JGE_RU_JMAEFDL2G0SdA
https://www.linkedin.com/groups/4332669