a. richard tillotson
Sr. Application Developer at Aetna
servicenow administrator | itil | window servers/workstations | problem solver | team builder | documentation
enthusiastic energetic application administrator extensive experience . reputation resolving problem , innovating process , working effectively diverse talent level organization . recognized effectively handling high stress unpredictable situation moving towards desirable outcome . effective team contributor encouraging assisting team 's success .
Aetna
https://www.linkedin.com/company/aetna
•	Acted as ServiceNow administrator for data set migrations and application updates to Development, QA and Production environments.   Granted specific roles for developers requiring temporary elevated rights.
•	Monitored overnight Production tasks to ensure all records properly imported. 
•	Act as primary on-call contact for off-hour issues.
•	Resolved Production issues enlisting vendor and/or other appropriate department support.
•	Supported and maintained legacy applications (ServiceCenter, BMC, AnchorPoint) while migrating to their replacement.   Eliminate service contract with vendors that saved nearly $50,000 annually.
•	Ensured data integrity and archival for future access.
Hartford, CT
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Sr. Application Developer
Aetna
https://www.linkedin.com/company/aetna
•	Ordered, configured and installed Windows servers countrywide.
•	Disassembled, packed and reassembled infrastructure components (routers, hubs, servers, etc.) in new field office locations. Ensured Production viability of office for next business day. Updated servers by ordering and installing larger drive arrays, additional memory, etc. when required.
•	Acted as Education/Conference Center technical contact by installing software required by customers for classroom and meetings. 
•	Troubleshoot and resolve technical issues that occur during those sessions.
•	Ensured executive conference IT functionality.
Middletown, CT
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Field Office, Education/Conference Center Support
Professional Photography
- Materials and processes of photography
- Composure & lighting
3.3
Rochester Institute of Technology
Certificate Computer Programming
Code COBOL, Assembler, PASCAL programs
Computer Programming
Computer Processing Institute
Health
Town of Colebrook, CT
•	Respond to emergency situations (fires, motor vehicle accidents, medical, etc.) and implement appropriate tools and techniques to help resolve incident. 
•	Work within National Incident Command System to ensure efficient response. Trained in Medical, Pump Operations, Hazardous Materials, Swift Water, Cold Water, High Angle, and Vehicle Extrication rescues.  Maintain Commercial Driver's License.  Comfort those impacted by situation.
•	Act as Forge Company Treasurer tracking and paying expenses. Work with the town to set FD budget.
•	Colebrook EMT of the Year 2018.
•	Safety Officer for Riverton Regional Rope Rescue Team.
Firefighter/EMT
Disaster and Humanitarian Relief
Town of Colebrook, CT
•	Create and update emergency operations plans for most likely town scenarios (floods, ice/snow/wind storms, extended power outages, etc.).
•	Act with and coordinate support vendors (health care, power, state agencies, etc.) during local and statewide emergency situations. 
•	Recruited and trained Community Emergency Response Team members.
•	Have accountability badges created for new FD members. 
•	Administered Homeland Security oath for all FD members.
Emergency Management Director
Health
Hartford Marathon Foundation, Glastonbury, CT
•	Designed and tested most recent Full Marathon course version considering hill locations, course widths and interaction with Relay, Half Marathon and 5K events. 
•	Designed, documented, and implemented strategy for splitting the Full and Half Marathon courses including signage (electronic, hand-held and banner) and volunteer duties. 
•	Train teams of up to 40 volunteers to perform those duties for the split on event day.
•	Compose and recite event wrap-up poem highlighting that year's theme.
Collar Crew
Arts and Culture
CT Tennis Open at Yale
•	Provided safe and timely transportation for athletes of all skill levels, coaches, umpires, tournament staff, etc. in new Porsche's, Lexus's and passenger vans between airports, hotels, restaurants, tennis courts and other locations. 
•	Provided personal dialogue when riders desired interaction.
•	Ensured vehicles are returned undamaged. Refueled vehicles as required.
Driver
Social Services
Town of Colebrook, CT
•	Diplomatically inform citizens of statutes and regulations involving animal control, drone operations and other issues within the town.
•	Monitor and report illegal dumping including potential hazardous materials. 
•	Interface with CT State Police and/or Metropolitan District Commission Police for incidents requiring their intervention.
Town Constable
Environment
CT Forest & Park Association
•	Regularly walked trails to clear of branches, storm debris, litter.
•	Replaced boards on bridges over bogs and swampy areas. 
•	Provided information to hikers using the trails.
•	Participated in projects (bridge, step building, invasive plant removal, etc.) on other trails.
•	Testified before CT state legislature for issues regarding outdoor recreational use of public lands.
Trail Manager
American Mensa
www.youracclaim.com
American Mensa Member
https://www.youracclaim.com/badges/95cc44be-75b2-4a22-8c95-386a881f9731?source=linked_in_profile
https://www.linkedin.com/in/lee-ouellette-890971116
Sumter County, FL
Lee Ouellette
Software Engineer at self employed
https://www.linkedin.com/in/dawn-wheeler-460a7361
Hartford, CT
Dawn Wheeler
Associate IT Project Manager at CVS Health - Create and support solutions for the project management organization.
https://www.linkedin.com/in/dave-giddix-3a159923
East Hampton, CT
Dave Giddix
Engineer Advisor
https://www.linkedin.com/in/robin-zychowski-99b2ba54
Barrington, NH
Robin Zychowski
Sales Specialist / Certified Armorer at Sig Sauer Academy
https://www.linkedin.com/in/fredbergstrom
Berlin, CT
Fred Bergstrom
Experienced Information Technology Manager
https://www.linkedin.com/in/theresa-podgorski-942b7b2a
United States
Theresa Podgorski
Senior Server Engineer at Aetna
https://www.linkedin.com/in/david-sanchez-46b61243
Hartford, CT
David Sanchez
IT Operations Manager at Aetna, a CVS Health Company
https://www.linkedin.com/in/john-dipaola-tromba-88470238
Greater Hartford
John DiPaola-Tromba
Director, Transmission Business & Quality Assurance at Eversource Energy
https://www.linkedin.com/in/kevin-b-sweeney
Greater Hartford
Kevin Sweeney
Global Enterprise Data Network & Security
https://www.linkedin.com/in/frankzito
Windsor, CT
Frank Z.
Project Manager at Stanley Black & Decker, Inc.
https://www.linkedin.com/in/elizabeth-belanger-cspm-safe%C2%AE4-certified-agilist-0b809227
Hartford, CT
Elizabeth Belanger,CSPM, SAFe®4 Certified Agilist
Contact Center Omni-Channel Application Design Principal at Cigna
https://www.linkedin.com/in/rebecca-rinaldi-69768035
Florence, NJ
Rebecca Rinaldi
Information Technology Managing Director at Cigna
https://www.linkedin.com/in/chris-gadwah-8417a271
New Hartford, CT
Chris Gadwah
Managing Partner at Hybrid Pathways
https://www.linkedin.com/in/christopher-daniels-305740b6
Cromwell, CT
Christopher Daniels
--
https://www.linkedin.com/in/hks02
Alpharetta, GA
Harish Kumar Sriram
Sr Software Engineer at Equifax | Certified AWS Solutions Architect | Certified GC Professional Cloud Architect
https://www.linkedin.com/in/raghupathi-mamidipalli-7304984b
Omaha, NE
Raghupathi Mamidipalli
Senior Software Engineer at Spreetail
https://www.linkedin.com/in/brenda-kufahl-ains-1b74a6b5
Merrill, WI
Brenda Kufahl, AINS
Senior Legacy Application Developer at Church Mutual Insurance Company
https://www.linkedin.com/in/anurag246
Louisville, KY
Anurag Agrawal
Lead Solutions Architect at Humana
https://www.linkedin.com/in/justin-smith-77ab9133
Columbus, GA
Justin Smith
Senior Consultant, Enterprise Architect
https://www.linkedin.com/in/bob-slamon
Hartford, CT
Bob Slamon
Sr Application Developer at Aetna, a CVS Health Company
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Hartford JSWT
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