aaron dichraff
Application Systems Analyst at Badger Liquor Co., Inc.
application system analyst badger liquor co. , inc .
versatile analytical professional proven ability devise deploy innovative solution global challenge . bring deep understanding end-to-end development process strong experience product owner highly visible project including management global migration microsoft exchange yahoo ! mail . proactive problem-solver , build document effective process ground , often zero prior knowledge . solution formulate drive efficiency , increase productivity , equip organization technical foundation success . driven passion problem-solving commitment continuous improvement , ready relocate put skill work . contact dichra98 @ gmail.com connect innovation improve business operation .
Badger Liquor Co., Inc.
https://www.linkedin.com/company/badger-liquor-co.
Fond du Lac, Wisconsin
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Application Systems Analyst
TEKsystems
https://www.linkedin.com/company/teksystems
Kenwood, CA
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Desktop Support Analyst Consultant
Maintech, Incorporated
https://www.linkedin.com/company/maintech
• Provided excellent technical support to employees of American AgCredit
• Identified and documented an error in the SLAs for all of IT. Worked with the development team to implement changes to correct error. Once corrected showed that IT was passing their SLAs instead of failing them.
Santa Rosa, CA
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Contracted Helpdesk
The Green Dragon Brewpub
•	During the startup phase of this organization, I collaborated with company leadership to research and identify optimal vendors, equipment, and product formulas.
•	I worked to increase operational efficiency by restructuring the organizational system to decrease restocking time by 50% and developing inventory maintenance processes to increase efficiency and accessibility.
Fond du Lac, WI
Brewer
Yahoo
https://www.linkedin.com/company/yahoo
•	In this role, I identified and quantified opportunities for efficiency improvement with a focus on automation.  
•	As Product Owner, I led development and execution of new mobile asset management system in ServiceNow that streamlined existing programs from six regional programs to one global program that allows for same-day delivery of requested devices for new hires and expedient IT support company-wide.
•	I reduced access management process time for IT vending machines from 8+ hours to just 20 minutes through development and implementation of Excel documents to synthesize information across multiple sources and allow for weekly updates to employee access records.
Sunnyvale, CA
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Business Planning and Operations Analyst II
Yahoo
https://www.linkedin.com/company/yahoo
•	In my role as Senior Technician for the Global Service Desk, I researched, formulated, documented, and implemented structured procedures for new hire IT setup and trained Tier 2 technicians to achieve 24/7 coverage.
•	I oversaw day-to-day advanced IT support to technical and non-technical personnel and maintained communication, problem-solving, and remedial action records in ServiceNow.
•	I led the implementation of a two-factor authentication initiative.
Sunnyvale, CA
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Global Service Desk Senior Technician
Yahoo
https://www.linkedin.com/company/yahoo
•	In this role, I delivered outstanding service and technical support to non-technical users.  With meticulous attention to detail, I accurately documented all activity and followed internal procedures for change management, incident management, and escalation.
•	The quality of my work led to my promotion to Global Service Desk Senior Technician.
Oshkosh, WI
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Global Service Desk Technician
Workforce Logic
•	During my time with Workforce Logic, I provided excellence in service and technical support to non-technical users.  I contributed to daily IT support and identified, researched, resolved, and document client concerns and escalated incidents as needed.
Oshkosh, WI
Contracted Global Service Desk Technician
Staples
https://www.linkedin.com/company/staples
•	I began my career in IT support as a technical sales and service consultant for Staples.  This experience is where I honed my abilities to explain complex technical issues to non-technical users and to adapt quickly to rapidly shifting priorities.
Fond du Lac, WI
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Resident Tech
Bachelor of Science - BS
Religion/Religious Studies
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University of Wisconsin Oshkosh
https://www.linkedin.com/school/university-of-wisconsin-oshkosh/
Boy Scouts of America
Eagle Scount
Effective Training Associates: Project Management
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HDI: Customer Service Representative
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Invisible Elephant: Dynamic Business Communicator
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Sheppard Partners: Leadership is a Choice
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AXELOS Global Best Practice
ITIL Foundation Certificate in IT Service Management
Scrum Alliance
Certified ScrumMaster®
https://www.linkedin.com/in/patricia-poppy-kohn-638a4299
Bonduel, WI
Patricia Poppy - Kohn
Medical Technologist MT ASCP
https://www.linkedin.com/in/sara-voigt-5141a022
Greater Milwaukee
Sara Voigt
Program Specialist-Badger Region Volleyball
https://www.linkedin.com/in/jeremiah-slinde-4662a47
Santa Clara, CA
Jeremiah Slinde
Experienced technology asset manager at -
https://www.linkedin.com/in/erin-bearson-010970a5
Appleton, WI
Erin Bearson
Medical Technologist at St Elizabeth Hospital
https://www.linkedin.com/in/vanessa-talus-10481510b
Green Bay, WI
Vanessa Talus
Special Education Teacher at Ashwaubenon School District
https://www.linkedin.com/in/erin-geldon-a96a2b54
Milwaukee, WI
Erin Geldon
MLS(ASCP)cm
https://www.linkedin.com/in/rochelle-harrell-3b583030
Oshkosh, WI
Rochelle Harrell
Telemonitoring Clinical Lead at ThedaCare
https://www.linkedin.com/in/jenna-hake-a76a1852
Madison, WI
Jenna Hake
Executive Assistant. Expert Calendar Management, Organizational Efficiency, and the go-to person of the organization.
https://www.linkedin.com/in/hannah-b-9b887216a
Appleton, WI
Hannah B.
Director Of Laboratory Services at Primary Care Associates of Appleton LTD
https://www.linkedin.com/in/haley-thompson-46571919b
Fond du Lac, WI
Haley Thompson
Field Service Engineer at Beckman Coulter Diagnostics
https://www.linkedin.com/in/barb-sotelo-14a29b106
Fond du Lac, WI
Barb Sotelo
Care Management Supervisor at Lakeland Care District
https://www.linkedin.com/in/james-green-qka-b01a568b
Manitowoc, WI
James Green, QKA
Relationship Manager at Associated Bank
https://www.linkedin.com/in/tyler-felton-13187751
Neenah, WI
Tyler Felton
Senior Business Intelligence Developer at Network Health WI
https://www.linkedin.com/in/zachariah-monasmith-b1100b73
Kimberly, WI
Zachariah Monasmith
Aircraft Technician at Gulfstream Aerospace
https://www.linkedin.com/in/crystal-strosahl-110427129
Neenah, WI
Crystal Strosahl
Program Manager with the ThedaCare ACO
https://www.linkedin.com/in/kaitlyn-scoville
Greater Fond du Lac Area
Kaitlyn Scoville
Reporter for the Oshkosh Herald. Editor and creator of Come (Out) as You Are.
https://www.linkedin.com/in/peter-vorissis-32330159
Thousand Oaks, CA
Peter Vorissis
Writer and Editor, Specializing in French Translation
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My teenage daughter woke up today exhausted, burned out and dreading the day ahead. To my wife's great credit she has created a space where they…
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I work for the greatest company.I am divorced and we were never able to have children. But I have a golden retriever named Molly - most of you…
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Proud to be Yahoo again!https://lnkd.in/e8ZBtsvk
Yahoo Employees and Alumni
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