a. jazmin cervantes
Leave Administrator at Shaw Industries
aspiring hr generalist . love understanding people 's capability aligning overall business ' objective .
experienced manager demonstrated history working retail industry . skilled microsoft word , microsoft team , teamwork , microsoft excel , customer service . strong support professional bachelor business administration - bba focused business administration management dalton state college
Shaw Industries
https://www.linkedin.com/company/shaw-industries
• Obtain and analyze medical information to determine eligibility and availability of leave time for each associate requesting leave.
• Provide customer service to associates on leave by anticipating their needs and answering questions timely and accurately
• Provide timely notices including to local HR Offices and the associates regarding return to work or leave exhaustion. 
• Manage leave of absence daily in WorkDay to ensure accurate benefits billing and payroll processing. 
• Daily management of Kronos/Workforce to ensure accurate time and attendance coding and corrections.
• Calculate and track leave usage and exhaustion for associates on FMLA or Medical Leave, as well as track short-term disability benefit periods and facilitating long-term disability claims for eligible associates. 
• Monitor leave expirations, the return to work process, and amendments to approved leaves in a timely manner.
Dalton, Georgia, United States
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Leave Administrator
HealthOne Alliance
https://www.linkedin.com/company/healthone-alliance
• Received customer inquiries, questions, or concerns in all areas including enrollment, eligibility, claims, benefits, benefit interpretation, and referrals/authorization for medical care.
• Assisted clients with researching best healthcare providers in the client's area or in-network.
• Reviewed claims, with providers or members, and explained claim status and if claims were processed incorrectly, I sent them back up to the corresponding department for review.
• Reviewed member’s policy to help them understand their deductible, maximum out of pocket, coinsurance, and benefits.
• Participated in weekly meetings to discuss areas of opportunities, challenges, or concerns on how to better serve our clients.
• Advised specific benefits and accumulations of the calendar year to the provider over member’s policy.
• Emailed and faxed forms and documents to both members and providers when they request it.
• Documented notes on member’s account and specified the reason for the call and noted the end resolution.
Dalton, Georgia, United States
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Bilingual Benefits Consultant
Bachelor of Business Administration - BBA
Business Administration and Management, General
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Dalton State College
https://www.linkedin.com/school/dalton-state-college/
Children
NORTHWEST GEORGIA FAMILY CRISIS CEN TER, INC.
https://www.linkedin.com/company/northwest-georgia-family-crisis-cen-ter-inc.
Volunteer
Alzheimer's Association®
https://www.linkedin.com/company/alzheimer%27s-association
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Volunteer
Hootsuite
www.credential.net
Hootsuite Platform Certification
https://www.credential.net/18ec70b3-8122-40d8-8abd-4cfd741cc379
https://www.linkedin.com/in/alejandro-mora-2b30a2178
Dalton, GA
Alejandro Mora
College Recruiter at Shaw Industries
https://www.linkedin.com/in/isaiportiz
Greater Chattanooga
Isai Ortiz
Production Planning Analyst- ASPIRE LDP at Mohawk Industries
https://www.linkedin.com/in/andrea-garcia-1151b0213
Dalton, GA
Andrea Garcia
Communications Intern at Mohawk Industries
https://www.linkedin.com/in/jduarte1994
Dalton, GA
Jacqueline Duarte
HR Benefits & FMLA Coordinator at Engineered Floors, LLC
https://www.linkedin.com/in/jose-hernandez5
Dalton, GA
Joel Hernandez
Lead H.R Trainer  at Shaw Industries
https://www.linkedin.com/in/jessy-ramos-914208b5
Dalton, GA
Jessy Ramos
HR COORDINATOR (MPACT) at Mohawk Industries
https://www.linkedin.com/in/desireafamber
Greater Chattanooga
Desirea Famber
Benefits Administrator - Corporate at Walden Security
https://www.linkedin.com/in/vanetorres
Dalton, GA
Vanessa Torres
Human Resources Specialist
https://www.linkedin.com/in/diana-silva-264800194
Atlanta Metropolitan Area
Diana Silva
Bilingual Case Manager at La Paz Chattanooga
https://www.linkedin.com/in/connie-quintero
Atlanta Metropolitan Area
Connie Quintero
Territory Sales Manager - Inside Sales at Mohawk Industries
https://www.linkedin.com/in/dianabarajas10
Dalton, GA
Diana Barajas
Finance Graduate from Dalton State College's C. Lamar and Ann Wright School of Business
https://www.linkedin.com/in/dakotasfox
Chatsworth, GA
Dakota Fox
Graduate from Dalton State College's C. Lamar and Ann Wright School of Business
https://www.linkedin.com/in/jacobrtodd
Flintstone, GA
Jacob Todd
Dalton State Graduate Class of 2021 | BA Communication
https://www.linkedin.com/in/kristhel-marcia-ab0008204
Atlanta Metropolitan Area
Kristhel Marcia
Human Resources Generalist at Mohawk Industries
https://www.linkedin.com/in/maria-hurtado
Dalton, GA
Maria Hurtado
Master of Business Administration - MBA
https://www.linkedin.com/in/lety-garcia-8680201aa
Chatsworth, GA
Lety Garcia
Associate, Global Assurance at Coalfire
https://www.linkedin.com/in/yesenia-figueroa
Atlanta, GA
Yesenia Figueroa
Communications Assistant at RSUI Group, Inc.
https://www.linkedin.com/in/santi-angel
Greater Chattanooga
Santi Angel
Risk and Underwriting Analyst at Cigna
https://www.linkedin.com/in/judithramirez1
Dalton, GA
Judith Ramirez
Graduate from Dalton State College's C. Lamar and Ann Wright School of Business
https://www.linkedin.com/in/zachary-lee-harris
Dalton, GA
Zachary Harris, MBA
Financial Planning Analyst at Shaw Industries
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What a magical gift! ✨ Congratulations to the entire cast and crew of Disney’s #Encanto for winning Best Animated Film at the #EEBAFTAs!
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I graduated high school with an approximately 1.7 Grade Point Average. At Gallaudet University, I gained access to the proper resources and learned…
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