Arnaud Guillemin
General Manager at Claudia
General Manager at Claudia
Positive, inspirational and passionate leader with innovative growth. I provide unique, honest and legendary experiences to my guests and fellow colleagues surprising them with my ability to anticipate and fulfill their wishes.

Experience with various hospitality management companies in multi-cultural award-wining luxury institutions and international exposure across France, Ireland, Australia, Spain and the USA. 

Specialty Skills: 
Personalized guest services
Bilingual proficiency in English and French, working proficiency in Spanish
International travel and culture studies 
International restaurant FOH & BOH managerial's operations

Personal Strengths:
Emotional connection (Guests/Associates)
Attention to detail
Artistic creativity 
Passion for the food and beverage industry
Claudia
Chicago, Illinois, United States
General Manager
The Bristol Chicago
https://www.linkedin.com/company/the-bristol-chicago
Chicago, Illinois, United States
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General Manager
Sepia Chicago
https://www.linkedin.com/company/sepia-restaurant
End of employment caused by COVID-19 lockdown
Chicago
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General Manager
Tied House
Chicago, Illinois
General Manager | Service Director
Tied House
Chicago
Co-General Manager
Trump International Hotel & Tower Chicago
https://www.linkedin.com/company/trump-international-hotel-and-tower-chicago
° Lead all direction regarding the organization and growth of a 600 cover/night (average) venue, passionately oversee the outlet's operations in a continuous effort to deliver outstanding service and increased financial profitability. 
° Successfully implemented new initiatives (marketing and service-related) which have further our products and quality of service.
° Effectively audit weekly production schedules against forecasted revenue to ensure compliance.
Create weekly schedule using Watson's system in compliance with Hotel's labor standards.
° Worked one-on-one with Executive Chef in crafting an authentically distinct and sustainable menu for our varying clientele. 
° Individually created conceptually unique and diversified cocktail menu and collaborated with head Sommelier for the elaboration of the wine selection each season.
° Cross-collaborate with catering and other F&B outlets to strengthen vendors and other third-party relationships.
° Drastically increased the GSI score to 8.3. To date, this is the highest score achieved for the Terrace outlet.
Greater Chicago Area
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General Manager I The Terrace at Trump
Trump International Hotel & Tower Chicago
https://www.linkedin.com/company/trump-international-hotel-and-tower-chicago
° Collaborated with Executive Chefs to develop action plans for all BEOS, considering equipment needs, availability, party size. 
° Responsible for 25,000 square feet of event space representing $20M annually in F&B revenue. 
° Maximized productivity by creating daily production sheets for banquets. 
° Successfully implemented quarterly inventory, storage & requisitioning system to better organize workflow for all kitchen staff.
° Monitored and inspected all chemical supplies, equipment, and work areas to ensure adherence with health department and Steritech guidelines; maintained all regulatory compliance.
° Analyzed multitude of reports such as P&L, Forecasting, Delphy, Banquet event ordering in order to decrease costs, limit associate's overtime and consolidate F&B needs. 
° Leaded, trained and retained a team of 15 associates. 
° Accurately forecasted schedules related to business activity as well as Banquet 
 events such as weddings, conferences and meetings.
° Set up standards for intern operations and ensure a continuous improvement.  
° In charge of payroll through Kronos and Watson systems for the Stewarding:  Time off request, missed punch forms, paid time off.
Greater Chicago Area
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Executive Steward (Inclusive of all outlets)
Trump International Hotel & Tower Chicago
https://www.linkedin.com/company/trump-international-hotel-and-tower-chicago
° Monitored financial results, took corrective action as necessary to help ensure that financial goals were met. 
° Managed day-to-day operations for a team of 22 full-time associates and temp agency labor. 
° Adequately created and implemented schedules based on hotel business activity and banquet events. 
° Held a GSI score of 9.61 while I oversaw the In-Room Dining department. To date, this was the highest score achieved. 
° Maintained both In-Room Dining and Rebar (hotel bar) staff payroll (including tips) through Watson system.
Greater Chicago Area
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Sixteen Restaurant Manager
Quay Restaurant - 3 Michelin Star
My type of visa (subclass 417) allowed me to work up to 6 months with the same employer

° Delegated sections and responsibilities for all front of house servers. 
° Developed and implemented a new system for intern organization, created more efficiency during service. 
° Managed the reservation list by allocating tables in conjunction with Host personnel.
Sydney, Australia
Lead Server
Mandarin Oriental Hotel Group
https://www.linkedin.com/company/mandarin-oriental-hotel-group
I left the Mandarin Oriental, Paris, to experience a cultural exchange in Australia 

° Created handcraft cocktails. 
° Trained new staff on Cuisine, beverage and group standards (inclusive of SOPs) as it related to the restaurant on a regular basis.
° Used Micros system and completed daily revenue reports.
° Conducted beverage and dry goods daily stocks.
Région de Paris , France
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Server & Bartender I Camélia and  Bar 8
Mandarin Oriental Hotel Group
https://www.linkedin.com/company/mandarin-oriental-hotel-group
° Collaborated with all F&B operations department: Banquet, three Michelin Star restaurant "Sur Mesure", all day dining restaurant "Le Camélia", room service and "Bar 8". 
° Undertook market research to renovated the restaurant 's equipment. 
° Managed the tracking of breakage. 
° Trained and monitored employees on proper equipment safety protocol.
° Developed teams on how to use equipment in safety manners
° Created all the Mandarin Oriental Group's SOPs for intern operations
Paris 75001
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Assistant F&B Manager - Trainee
Mandarin Oriental Hotel Group
https://www.linkedin.com/company/mandarin-oriental-hotel-group
° Experienced the Safe and Sound Project in order to consolidate standards and procedures.
° Collaborated directly with the Food & Beverage Director.
° Created the skeleton for the entire F&B department inventory.
° Enrolled a management position in an Spanish language native speakers.
Barcelona Area, Spain
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F&B Supervisor
Ecoles Hôtelières Parisiennes
Member of a professional group within the framework of evaluation practices and examinations.
Jury
Fitzwilliam hotel Dublin
County Dublin, Ireland
Server
Pavillon Ledoyen - 3 Michelin Star
C. Elysées, 75008 PARIS
Commis
Master's degree
International/Global Studies
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Université de Cergy-Pontoise
https://www.linkedin.com/school/cycergyparisuniversit%C3%A9/
Bachelor's degree
Management, International Luxury Hospitality 
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Université de Cergy-Pontoise
https://www.linkedin.com/school/cycergyparisuniversit%C3%A9/
Centre State Food Service
ServSafe Allergens
SERVESAFE LTD
Serve Safe Manager
Basset Chicago, LLC
Basset
https://www.linkedin.com/in/sin%C3%A9ad-quach-11865058
San Francisco, CA
Sinéad Quach
General Manager at Benu
https://www.linkedin.com/in/natalie-gianetti-0ab87617
Wimauma, FL
Natalie Gianetti
Hospitality Controller
https://www.linkedin.com/in/tiffany-thompson-5611ba31
Henderson, NV
Tiffany Thompson
newly unemployed!
https://www.linkedin.com/in/william-grise
Cincinnati, OH
William "Billy" Grise
Brand Managing Partner - Boutique Brands
https://www.linkedin.com/in/madison-malott-158b33116
Cincinnati, OH
Madison Malott
Hospitality Professional
https://www.linkedin.com/in/josh-weast-b14236b7
Los Angeles, CA
Josh Weast
Director of Restaurants and Bars
https://www.linkedin.com/in/ashley-castillo-77b80b132
Dallas, TX
Ashley Castillo
F&B Executive
https://www.linkedin.com/in/jessica-abate-44b78339
New York, NY
Jessica Abate
Director of Hospitality at Resident. We host bespoke culinary experiences in unique, residential spaces.
We believe the best relationships are built around the dining table.
https://www.linkedin.com/in/cristina-cozac-95783948
New York, NY
Cristina Cozac
General Manager at Carbone
https://nl.linkedin.com/in/markcurfs
Amsterdam
Mark Curfs
Entrepreneurial strategist, creator and consultant in the F&B and real-estate space.
https://www.linkedin.com/in/ashleykalstek
New York, NY
Ashley Kalstek
General Manager at The Lobster Club (Major Food Group)
https://www.linkedin.com/in/shawna-frederito-52a2735b
San Francisco Bay Area
Shawna Frederito
Human Resources Manager at Saison Hospitality Group
https://www.linkedin.com/in/nicholas-wymore-811389119
Fort Worth, TX
Nicholas Wymore
Director of Food and Beverage at Kimpton Harper Hotel
https://www.linkedin.com/in/andresmocny
Miami-Fort Lauderdale Area
Andres Mocny BA
General Manager at Alexandra Resort
https://www.linkedin.com/in/kmuratakinci
New York, NY
Murat Akinci
General Manager at Leyla Restaurant
https://www.linkedin.com/in/kevin-hassler-38b648105
Huntsville-Decatur-Albertville Area
Kevin Hassler
District Manager at Zaxby’s
https://www.linkedin.com/in/joe-dipasquantonio-ccm-8b52b434
Jupiter, FL
Joe DiPasquantonio, CCM
General Manager/COO at Jonathan's Landing Golf Club
https://www.linkedin.com/in/steven-szenasi-01183512
Paradise Valley, AZ
Steven Szenasi
Opening General Manager at The Ritz-Carlton Hotel Company, L.L.C.
Liked by Arnaud Guillemin
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Please double tap on the pattern and enter the number you see?An interesting eye test😂...
Liked by Arnaud Guillemin
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avant/après
Liked by Arnaud Guillemin
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Fière de mi petit frère !
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Bischheim
Arnaud GUILLEMIN
Ingénieur Travaux chez CARDEM
https://fr.linkedin.com/in/arnaud-guillemin-89a5b1151
Compiègne
Arnaud GUILLEMIN
Process Leader & MES Key User at Intersnack Group GmbH & Co. KG
https://fr.linkedin.com/in/arnaud-guillemin-92471771
Greater Rennes Metropolitan Area
Arnaud Guillemin
DELEGUE REGIONAL chez BPCE FACTOR
https://fr.linkedin.com/in/arnaud-guillemin-3970b3137
Greater Paris Metropolitan Region
Arnaud Guillemin
Directeur mutation de l’offre de services
https://fr.linkedin.com/in/arnaud-guillemin
Montpellier
Arnaud GUILLEMIN
Wind Turbines Performance Monitoring at SEREEMA
H Elevation :: Hospitality networking starts here.
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