aaron daniel , mba
Server Operations at PNC
information technology enthusiast
`` success walking failure failure loss enthusiasm . '' - winston churchill - striving best form learning helping others . passion field figuring problem solution . confident ability learn fast work hard exceed expectation opportunity .
PNC
https://www.linkedin.com/company/pnc-bank
Coordinating with internal teams and vendors on break-fix activity on distributed server and storage hardware.

- Hardware / OS performance analysis and tuning, enhancements, and corrective actions
- Providing break/fix support for Windows and Linux servers
- Monitoring, and maintaining operating systems to ensure the reliability of servers.
Pittsburgh, Pennsylvania, United States
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Server Operations
The Webb Law Firm
https://www.linkedin.com/company/the-webb-law-firm
A part of an IT team to ensure maximum performance of a high traffic network infrastructure while maintaining system integrity. Internal networks include computer (both virtual and dedicated), voice, and firewall. As well as:

- Install desktop image, operating systems and applications
- Monitor network performance and troubleshoot problems and outages
- Perform hardware and account setups for new employees
- Maintain firewall and manage security related to hacking
- Provided maintenance, installation and configuration of network and workstation hardware and software
- Project management regarding IT upgrades
- Program routers, switches, and other network hardware
Greater Pittsburgh Area
https://media-exp1.licdn.com/dms/image/C4E0BAQEiyhkPb2smzA/company-logo_100_100/0/1519894975035?e=1655942400&v=beta&t=oDfaZG-R7Ntg_WFA27LAbeGoZIeWI8HWD-ATO2kHMMo
IT Support Specialist
HM Health Solutions
https://www.linkedin.com/company/hmhealthsolutions
Analyzing end-user technical issues.

- Provide over the phone technical support in a fast-paced health care environment. 
- Diagnose, troubleshoot and resolve a range of software, hardware, and connectivity issues with high first-call resolution. 
- Mastered the art of asking questions to gain a better understanding of the technical issues that arose. 
- Work closely with other teams and escalate issues appropriately to find resolutions to critical situations for clients. 
- Documented all issues and generate reports detailing common problems and error trends. Escalate service questions to appropriate teams for further investigation if needed.
- Worked with applications such as Active Directory, Outlook, Cherwell, VPN, Lync, Citrix, and other others to assist clients with their IT issues.
Greater Pittsburgh Area
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IT Infrastructure Analyst
Dollar Energy Fund
https://www.linkedin.com/company/dollar-energy-fund
Promoted to a supervisor position after working for Dollar Energy Fund for a little over 1 year. 

- Supervise a team of 15+ customer service representatives.
- Maintain daily goals and statistics for the team. 
- Provide training and coachings for representatives to achieve bonus potential. 
- Work closely with IT to ensure programs are effective. 
- Work with other supervisors to ensure call center productivity it efficient. 
- Work with programs such as SAP, CRM, VPN, Excel and Word.
Greater Pittsburgh Area
https://media-exp1.licdn.com/dms/image/C510BAQHWvpwc3d8UmQ/company-logo_100_100/0/1519882557545?e=1655942400&v=beta&t=JXhtnRqkNL67SOx-HvaXMU9fjafErE-8i0Zo_WtluNQ
Supervisor
Dollar Energy Fund
https://www.linkedin.com/company/dollar-energy-fund
- Help low income families with their utility bills
- Be a part of the implementation of a new system and grow with that system
- Assist co-works with inquires and problems 
- Worked with SAP and CRM
https://media-exp1.licdn.com/dms/image/C510BAQHWvpwc3d8UmQ/company-logo_100_100/0/1519882557545?e=1655942400&v=beta&t=JXhtnRqkNL67SOx-HvaXMU9fjafErE-8i0Zo_WtluNQ
Universal Service Representative
Master of Business Administration - MBA
Gaining a more thorough understanding of general business management functions. As well as enhance my information technology and analytical skills in the following categories:

- Database Management and Applications
- Development of Support Networks
- Management Information Systems
Management Information Systems, General
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Point Park University
https://www.linkedin.com/school/point-park-university/
Bachelor of Science - BS
Explored the broad spectrum in the Computer Information Systems field. Learned in-demand programming languages like Java, C++, C#, and Python. Additionally, I have built applications using Visual Studio ranging from calculating numbers to a usable GUI interface incorporating a usable database. DeVry has also taught me:

- Front-end and back-end programming 
- Web Development and Administration
- SQL Database coding
- Networking and Database Administration
Computer Information Systems 
https://media-exp1.licdn.com/dms/image/C4D0BAQGj87tPv5LA9A/company-logo_100_100/0/1549919771880?e=1655942400&v=beta&t=eM6wnYmRqnI_J2Wdyt8SyVmxt8l6b6H87YCB5qF7ILE
DeVry University
https://www.linkedin.com/school/devry-university/
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Dean’s List
https://www.linkedin.com/in/sharon-volenec-talmonti-ba5b08231
Carnegie, PA
Sharon Volenec-Talmonti
Client Services at Dollar Energy Fund
https://www.linkedin.com/in/allison-zimmerman-759896231
Pittsburgh, PA
Allison Zimmerman
Call Center Team Lead at Dollar Energy Fund
https://www.linkedin.com/in/brandon-hooper-86b5a83
Raleigh, NC
Brandon Hooper
Technology Engineer at PNC
https://www.linkedin.com/in/tamra-mitchell-b664b464
East Mckeesport, PA
Tamra Mitchell
Unix /Linux Systems Administrator
https://www.linkedin.com/in/ronald-althoff-26233552
Greater Harrisburg Area
Ronald Althoff
Manager of Storage Infrastructure at HM Health Solutions
https://www.linkedin.com/in/preeti14
United States
Preeti Choudhary
Technology Engineer at PNC
https://in.linkedin.com/in/joshua-godwin-17423328
Bengaluru
Joshua Godwin
IT Technology Consultant at SAP SE
https://www.linkedin.com/in/clementine-b-taylor-633b463b
Jackson, MS
Clementine B. Taylor
Higher Education Professional
https://www.linkedin.com/in/taylor-c-61599416b
Dallas-Fort Worth Metroplex
Taylor C.
Student at University of North Texas
https://www.linkedin.com/in/cody-simonson-1a7a02100
Broomfield, CO
Cody Simonson
Manager at Love Of Learning Colorado
https://www.linkedin.com/in/sajjad-mahmud-b19a171ba
Keller, TX
sajjad Mahmud
Mainframe Lead Tech Level 3 at Pomeroy
https://www.linkedin.com/in/dana-dana-stahl-02196637
Greenville, OH
Dana Dana Stahl
Data Center Technician at Pomeroy
https://www.linkedin.com/in/travis-vargas-521492221
Pittsburgh, PA
Travis Vargas
Officer at IBM
https://www.linkedin.com/in/lee-hunt-aaa9951b9
Walnut, CA
Lee Hunt
Senior Associate Consultant at HM Health Solutions
https://www.linkedin.com/in/juan-bustamante-442569184
Miami-Fort Lauderdale Area
Juan Bustamante
ADMIN II at Pomeroy
https://www.linkedin.com/in/christopher-cline-98b124214
Hebron, KY
Christopher Cline
--
https://www.linkedin.com/in/don-watts-1846a370
Pittsburgh, PA
Don Watts
Contracts Manager at Siemens Technology India
https://www.linkedin.com/in/larry-dittman-2a5740226
New Brighton, PA
Larry Dittman
Operations Manager at Pomeroy
https://www.linkedin.com/in/matthew-martin-0a310511b
Greater Harrisburg Area
Matthew Martin
--
https://www.linkedin.com/in/sarah-hamlin-4199a618b
Cincinnati Metropolitan Area
Sarah Hamlin
Tech support customer service at Pomeroy
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#leadership
MBA Career Hub
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https://www.linkedin.com/groups/13619277
IT World group
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https://www.linkedin.com/groups/1832255
CompTIA PenTest+
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https://www.linkedin.com/groups/13534083
Database Developers and Architects Group
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https://www.linkedin.com/groups/73235
CyberSecurity Community
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https://www.linkedin.com/groups/3799371
SQL Server DBA
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https://www.linkedin.com/groups/153940
Software and Systems Test Analysts and Managers
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https://www.linkedin.com/groups/138714
IT Professionals 🟥 Agile Lean Scrum | DevOps | Security | Data | Cloud | SaaS | AI/ML | Web3 DApps
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https://www.linkedin.com/groups/3732032
CompTIA A+, Security+, Network+
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https://www.linkedin.com/groups/2560157
CompTIA Cybersecurity Analyst (CySA+) Study Group
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https://www.linkedin.com/groups/8589593
CompTIA Connect -  A Connected Community Moving the Business of Technology Forward
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https://www.linkedin.com/groups/83900
DevOps
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https://www.linkedin.com/groups/2825397
CompTIA Certified Professionals Group: IT Career Network
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https://www.linkedin.com/groups/143484
Pittsburgh Technology Council
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