Andrew Gronek
Account Managment Coordinator at Verizon Wireless
Account Management Coordinator at Verizon Wireless
Verizon Wireless
Provided daily customer support by completing equipment orders and maintenance request for Business and Government customers

Developed written and verbal clarification and directions to internal and external customers regarding billing, equipment orders, portal utilization, contract management, technical support, and account growth

Assisted fellow colleagues with complex customer requests as a Floor Support Expert (FSE).
Hilliard, Ohio
Account Managment Coordinator
Verizon Wireless
Assisted customers with a variety of account, billing and technical issues

Provide quick and easy to understand responses to the customers issue

Maintained a quality connection between two customers at once to resolve their issues

Provided quality service the first time the customer contacted us
Hilliard, Oh
Chat Coordinator
Verizon Wireless (Worldwide Wireless)
https://www.linkedin.com/company/verizon-wireless-worldwide-wireless-
Effectively resolve customer issues with equipment and or network 

Assist customers with ordering replacement devices

Filed Remedy trouble tickets to assist in network repair 

Point of Contact for team to handle escalated issues and assist fellow coworkers
Hilliard, OH
Technical Support Coordinator
Bachelors of Arts
Business Administration and Management, General
DeVry University
https://www.linkedin.com/in/renea-boyer
Delaware, OH
Renea Boyer
Consumer Services Specialist at The Scotts Miracle-Gro Company
https://www.linkedin.com/in/micahary
Carroll, OH
Micah Ary
Inside Sales Manager at TruGreen
https://www.linkedin.com/in/robert-carrano
Columbus, OH
Robert Carrano
Margin Analyst at Univar Solutions
https://www.linkedin.com/in/gwendolyn-kemp-1704051a2
Reynoldsburg, OH
Gwendolyn Kemp
Supervisor - VCG CSST Ops
https://www.linkedin.com/in/janet-d-hamilton-61803332
Hilliard, OH
Janet D Hamilton
Analyst-Revenue Assurance at Verizon
https://www.linkedin.com/in/kathleen-minor-254a37142
Pickerington, OH
Kathleen Minor
Senior Margin Analyst at Univar Solutions
https://www.linkedin.com/in/adam-jacoby-0322b25b
Columbus, OH
Adam Jacoby
Internal CORe Troubleshooting Advisor at Verizon Wireless
https://www.linkedin.com/in/moe-al-soufi
Columbus, Ohio Metropolitan Area
Moe Al-Soufi
Full Stack Java Developer | IT Specialist | Data Scientist
https://www.linkedin.com/in/marcy-geiger-79948b174
Columbus, OH
Marcy Geiger
Executive Director, Telesales and Operations at Verizon Wireless
https://www.linkedin.com/in/bonnie-miley-5b28437b
Westerville, OH
Bonnie Miley
Branch Administrator at Vector Security
https://www.linkedin.com/in/gregwisler
Westerville, OH
Greg Wisler, MBA
Customer Service Manager at Root Inc.
https://www.linkedin.com/in/collettecichon
Columbus, Ohio Metropolitan Area
Collette Cichon
HRBP / Change Management/ Strategic Planning/ Organizational Design and Leadership Development
https://www.linkedin.com/in/amanda-rileymba
Dublin, OH
Amanda Riley
Training and Development Senior Manager at Candid™
https://www.linkedin.com/in/stephen-javens
Columbus, Ohio Metropolitan Area
Stephen Javens
Service Executive II at Fiserv
https://www.linkedin.com/in/kris-vordem-esche-762604167
Columbus, Ohio Metropolitan Area
Kris Vordem Esche
Manager, Integrated Office Network
https://www.linkedin.com/in/peter-deem
Galloway, OH
Peter Deem
Area Manager - Amazon
https://www.linkedin.com/in/brett-porter-9b786131
Galloway, OH
Brett Porter
Sales Operations Analyst at Verizon
https://www.linkedin.com/in/carmen-randle-a2547622
Columbus, Ohio Metropolitan Area
Carmen Randle
Senior Manager - Customer Service HBA at Verizon
https://www.linkedin.com/in/mstazeenkhan
Columbus, Ohio Metropolitan Area
Tazeen Khan
Human Resources
https://www.linkedin.com/in/omotola-olu-lafe-0a57b08
Westerville, OH
Omotola Olu-Lafe
Senior Talent Acquisition Consultant
Liked by Andrew Gronek
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Double tap the image if you see beyond this illusion. Only few will see this.
Liked by Andrew Gronek
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God is Good!I have been looking for a job for the last 3 months after the call center I worked in for 10 years closed. While I was given a…
Liked by Andrew Gronek
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Just 8 more classes and I'll have my Bachelor's degree.
https://www.linkedin.com/in/andrew-gronek-5b9181189
Greater Phoenix Area
Andrew Gronek
GM Manager at Fry's Food and Drug
https://uk.linkedin.com/in/andrew-gronek-a5722a149
Greater Edinburgh Area
Andrew Gronek
KP w Holiday Inn