Adam Inglis
UX/CX Researcher at Adam Inglis - UX/CX Research - adaminglis.com
Adam has 10+ years of experience in product research and marketing roles covering industries ranging news/media, ed-tech, healthcare, fashion, commercial art, publishing, eCommerce, higher education and the private research sector. 

Adam uses empathy, technology, mixed methods and design thinking to uncover hidden audience insight. 

Recent/current partnerships include:

House of Kaizen
Newsday
HarperCollins
AARP
Alembika US
Freshfruit Magazine
LaGuardia Community College
Economist Intelligence Unit

Specializing in:

Session replays
Heatmap analysis
On site survey
Heuristic UI analysis
Web analytics and traffic analysis
Competitive landscape analysis
Comparative feature analysis
In-depth user interviews
Affinity mapping and design thinking exercises
User journey maps
Funnel form field analysis
Mouse pattern behavior analysis
Social listening
Digital subculture and community ethnography
Network analysis
Persona creation
Adam Inglis - UX/CX Research - adaminglis.com
Specializing in insights, research and analysis. 

Partnerships include: 
House of Kaizen; Newsday; HarperCollins; AARP; Alembika US; Freshfruit Magazine; LaGuardia Community College; Economist Intelligence Unit.

Methods and specialties include:
Session replays
Heatmap analysis
Site survey
Heuristic UI analysis
Web analytics and traffic analysis
In-depth user interviews
Information Architecture
Thematic mapping and design thinking exercises
User journey maps
Funnel form field analysis
Mouse pattern behavior analysis
Social listening and digital ethnography
Network analysis
Persona definition
Card sorting and tree jack exercises
Competitive analysis
Comparative analysis
New York, New York, United States
UX/CX Researcher
House of Kaizen
https://www.linkedin.com/company/house-of-kaizen
Partnered on various UX/CX research projects for Newsday, HarperCollins and AARP. 

Mixed methods included: site survey; social media ethnography; heatmaps and live session recordings; mouse behavior pattern analysis; web traffic analysis; competitive/comparative analysis; design-thinking exercises, in-depth user interviews.
New York, New York, United States
https://media-exp1.licdn.com/dms/image/C4D0BAQGx5Zx2bnCJig/company-logo_100_100/0/1627252357891?e=1655942400&v=beta&t=qPBrqhUIMVoA5I6eABoTmtYHCoVUynOQNlDEdMQaDuM
UX/CX Researcher
The Economist Intelligence Unit (The EIU)
https://www.linkedin.com/company/the-economist-intelligence-unit
Conducted multiple rounds of in-depth interviews and usability tests with users in London and NYC. Produced personas for a future EIU app. Completed a comprehensive competitive analysis and literature review. Contributed to a content inventory, user flows, and journey maps and information architecture.
Remote in NYC
https://media-exp1.licdn.com/dms/image/C560BAQGd-25xNfNgkw/company-logo_100_100/0/1631690758080?e=1655942400&v=beta&t=DVIv8wzkM9oRDkdgt_ku6sTFGgDVMvVND1KhnHtDDJ8
UX/CX Researcher
Monash University
https://www.linkedin.com/company/monash-university
Coordinated three international research field trips with Master of Journalism students and academic staff from Melbourne, Australia, to American newsrooms, think tanks, and political sites in New York City and Washington D.C. Provided logistic support to over 60 students and faculty. Engineered IA and content for the LMS. Created experience guides for students.
Remote in NYC and Washington D.C.
https://media-exp1.licdn.com/dms/image/C560BAQGQ17wssGVZeA/company-logo_100_100/0/1640136483646?e=1655942400&v=beta&t=tEoWfxUGChIO3zfca1hrIQYP-LTaz87wjJHLVk7XA1g
Teaching Assistant
Art & Motion
https://www.linkedin.com/company/art&motion
Conducted B2B research. Engineered an early asset management system for digital artwork files. Engineered CRM information architecture. Engineered and published content showcasing artist work for website, digital marketing and social media. Assisted with industry trade shows. 

Artists included: Bart Cooke, JUCO, Adrian and Gidi, Marcus Eriksson, Richard Perez aka Skinnyships, Si Scott, Kathryn Barnard, Marta Cerdà and others.
New York City Metropolitan Area
https://media-exp1.licdn.com/dms/image/C4E0BAQHeihKjm5Q-Eg/company-logo_100_100/0/1559924340409?e=1655942400&v=beta&t=83NCvOJQHSavf-2x7zKUKHyz8YL4vdWJhJ9aWUm6rxs
BTB Research
Ausmed
https://www.linkedin.com/company/ausmededucation
Managed online learning product in an agile development environment — using frameworks like Scrum and Jira with a team of developers, designers, and content producers. Engineered a content strategy for online editorial and educational products. Grew traffic to the blog in excess of 1500% using Facebook and email content marketing. Grew Facebook community engagement from a few hundred users to tens of thousands of users using audience targeted campaigns. Negotiated use rights for content from third-party publishers including Harvard Health Press. Authored and implemented the first editorial and visual style guide.
North Melbourne, Australia
https://media-exp1.licdn.com/dms/image/C560BAQFxe3Bz1BI_Rg/company-logo_100_100/0/1639709547500?e=1655942400&v=beta&t=csleipzH7gXjjAXyLrLog8rlqChXpBklO-U5LQMpR0I
Content Manager
Ausmed
https://www.linkedin.com/company/ausmededucation
North Melbourne, Australia
https://media-exp1.licdn.com/dms/image/C560BAQFxe3Bz1BI_Rg/company-logo_100_100/0/1639709547500?e=1655942400&v=beta&t=csleipzH7gXjjAXyLrLog8rlqChXpBklO-U5LQMpR0I
Marketing Assistant
Avalon English
https://www.linkedin.com/company/avalon-english
Taught English as a second language to South Korean students from elementary school to high school. Designed a curriculum for and instructed a debate class of senior high school students nearing or at English fluency.
Seoul, South Korea
https://media-exp1.licdn.com/dms/image/C4D0BAQGuA-TsHOWf1w/company-logo_100_100/0/1519911891837?e=1655942400&v=beta&t=Vq4xWz6JVNNkzQYgU9xGHa0EWLrbYiQ6wYjCnNJ9yvo
English Instructor
Certificate
UX Design
https://media-exp1.licdn.com/dms/image/C4E0BAQH2PIDjVGNBWw/company-logo_100_100/0/1593613569516?e=1655942400&v=beta&t=d7T2W_3ajUc68mRfkyi8YXT0RwA0mt6uAsx7UtGvOLc
The City University of New York
https://www.linkedin.com/school/city-university-of-new-york/
Master's Degree
Journalism with Research Thesis
https://media-exp1.licdn.com/dms/image/C560BAQGQ17wssGVZeA/company-logo_100_100/0/1640136483646?e=1655942400&v=beta&t=tEoWfxUGChIO3zfca1hrIQYP-LTaz87wjJHLVk7XA1g
Monash University
https://www.linkedin.com/school/monash-university/
Bachelor's Degree
Communication and Media Studies
https://media-exp1.licdn.com/dms/image/C560BAQH--B02juMouA/company-logo_100_100/0/1519856538203?e=1655942400&v=beta&t=muzRges7b7gQw1N7UhHadwkKkbtzHC54G29sWF3BsPQ
La Trobe University
https://www.linkedin.com/school/la-trobe-university/
Scrapp is an ethically-vetted mobile app for upcycling, recycling, and redistributing used goods. Its objective is to make donating and recycling simple and provide transparency around organizations working in the public interest.
Scrapp
https://adaminglis.com/work/scrapp/
Research lead for capstone project working with The EIU.
The Economist Intelligence Unit - Mobile App
https://adaminglis.com/work/eiu/
Ausmed Education Website
Ausmed Education
http://www.ausmed.com.au
Arts and Culture
Photoville
https://www.linkedin.com/company/photoville
https://media-exp1.licdn.com/dms/image/C4E0BAQEmQrp6Ajl2mQ/company-logo_100_100/0/1590679765827?e=1655942400&v=beta&t=xJVchqEBArK6qWyCw2xgmG3w-Dqp13HjivEp9tLxGa8
Production Assistant
Poverty Alleviation
Friends-International
https://www.linkedin.com/company/friends-international_2
https://media-exp1.licdn.com/dms/image/C510BAQG95dAbAxmOYw/company-logo_100_100/0/1577261228353?e=1655942400&v=beta&t=Rw91-iV0IGBNslMI36cDwvwhnYcmDp9ZW8ROZKYsE94
Copywriter
La Trobe University Student Union (LTSU)
https://www.linkedin.com/company/la-trobe-university-student-union
https://media-exp1.licdn.com/dms/image/C560BAQGxq9TbArDllg/company-logo_100_100/0/1519888734392?e=1655942400&v=beta&t=ZcRzsVZvv9Mp0hHIkOkTXxROWaEcsUF_Bh1nd6_ii5o
Volunteer
Arts and Culture
Melbourne Queer Film Festival
https://www.linkedin.com/company/melbourne-queer-film-festival
https://media-exp1.licdn.com/dms/image/C560BAQHjG8Etn9PrlQ/company-logo_100_100/0/1579230817137?e=1655942400&v=beta&t=71mxSdFeASeU0LI8xehZmeD9-vOrz65mdHqdehyUJ6M
Volunteer
Arts and Culture
Melbourne International Film Festival
https://www.linkedin.com/company/melbourne-international-film-festival
https://media-exp1.licdn.com/dms/image/C560BAQFULhDNhcTeSw/company-logo_100_100/0/1599460953264?e=1655942400&v=beta&t=OZTcpAFN6fW5yMJHlpMjfu4ZERGblfE-9xThDLaW47M
Volunteer
LinkedIn
www.linkedin.com
Shopify Essential Training
https://www.linkedin.com/learning/shopify-essential-training-2
LinkedIn
www.linkedin.com
Social Media Monitoring: Strategies and Skills
https://www.linkedin.com/learning/social-media-monitoring-strategies-and-skills
LinkedIn
www.linkedin.com
Learning Data Science: Tell Stories With Data
https://www.linkedin.com/learning/learning-data-science-tell-stories-with-data
LinkedIn
www.linkedin.com
Learning Design Research
https://www.linkedin.com/learning/learning-design-research
LinkedIn
www.linkedin.com
Framer for UX Design
http://www.linkedin.com/learning/framer-for-ux-design-2
LinkedIn
www.linkedin.com
UX Foundations: Content Strategy
http://www.linkedin.com/learning/ux-foundations-content-strategy
LinkedIn
www.linkedin.com
UX Foundations: Information Architecture
http://www.linkedin.com/learning/ux-foundations-information-architecture
LinkedIn
www.linkedin.com
UX Foundations: Storytelling
http://www.linkedin.com/learning/ux-foundations-storytelling
LinkedIn
www.linkedin.com
Advance Your Skills as a User Experience Researcher
http://www.linkedin.com/learning/paths/advance-your-skills-as-a-user-experience-researcher
LinkedIn
www.linkedin.com
Design Thinking: Understanding the Process
http://www.linkedin.com/learning/design-thinking-understanding-the-process
LinkedIn
www.linkedin.com
Graphic Design: Insight and Advice
http://www.linkedin.com/learning/graphic-design-insight-and-advice
LinkedIn
www.linkedin.com
InVision Essential Training: Studio
http://www.linkedin.com/learning/invision-essential-training-studio
LinkedIn
www.linkedin.com
Interaction Design: Structure
http://www.linkedin.com/learning/interaction-design-structure
LinkedIn
www.linkedin.com
Learning Graphic Design: Layouts
http://www.linkedin.com/learning/learning-graphic-design-layouts
LinkedIn
www.linkedin.com
UX Deep Dive: Analyzing Data
http://www.linkedin.com/learning/ux-deep-dive-analyzing-data
LinkedIn
www.linkedin.com
UX Deep Dive: Usability Testing
http://www.linkedin.com/learning/ux-deep-dive-usability-testing
LinkedIn
www.linkedin.com
UX Research for Agile Teams
http://www.linkedin.com/learning/ux-research-for-agile-teams
LinkedIn
www.linkedin.com
Cert Prep: Scrum Master
http://www.linkedin.com/learning/cert-prep-scrum-master
LinkedIn
www.linkedin.com
Scrum: Advanced
http://www.linkedin.com/learning/scrum-advanced
LinkedIn
www.linkedin.com
UX Foundations: Research
http://www.linkedin.com/learning/ux-foundations-research
LinkedIn
www.linkedin.com
UX Research Methods: Card Sorting
http://www.linkedin.com/learning/ux-research-methods-card-sorting
LinkedIn
www.linkedin.com
UX Research Methods: Interviewing
http://www.linkedin.com/learning/ux-research-methods-interviewing
Coursera
www.coursera.org
M5DGAX2J53GC
Custom Reports in Google Analytics
https://www.coursera.org/account/accomplishments/certificate/M5DGAX2J53GC
Nazia R.
      
          



            
              
        
              
  

    
        I had the pleasure of collaborating with Adam while working with the Economist Intelligence Unit. He is a highly creative thinker, and very knowledgable of current technology and design trends. He is extremely dedicated and detailed in his work, especially in conducting research and articulating research insights into easy-to-follow presentations and reports through his mastery in storytelling. And most importantly, Adam is a wonderful teammate to work with and he earns my highest recommendation.
https://sg.linkedin.com/in/adam-inglis-0839a41
Singapore
Adam Inglis
https://ca.linkedin.com/in/adam-inglis
Nanaimo, BC
Adam Inglis
GIS Lead
https://uk.linkedin.com/in/adamwilliaminglis
Menston
Adam Inglis
Senior Manager - Virtual Account Management - People & Operations at NetApp
https://www.linkedin.com/in/adam-inglis-b9290010
Greater Boston
Adam Inglis
Corporate Strategy, Growth and New Ventures and Independent Board Member
https://www.linkedin.com/in/adam-inglis-62320211
San Mateo, CA
Adam Inglis
VP, General Counsel at WorkBoard Inc.
Media & Marketing Professionals Worldwide
https://media-exp1.licdn.com/dms/image/C4D07AQF2Afr19AjB_Q/group-logo_image-shrink_200x200/0/1631364143458?e=1647691200&v=beta&t=OeDWBD_zY-0ySMxjr3XRpOIizQfQyNWZs3YHn0O1GGA
https://www.linkedin.com/groups/78629
Monash's School of Media, Film and Journalism
https://media-exp1.licdn.com/dms/image/C4D07AQERORwaNQY5KQ/group-logo_image-shrink_200x200/0/1631372228265?e=1647691200&v=beta&t=V_fEZVrnuP4paUziLkdkTREhSGhlBzi7t2gpbXr1f2w
https://www.linkedin.com/groups/8355353
Digital Producers
https://media-exp1.licdn.com/dms/image/C5607AQGPr5OaaoK9qA/group-logo_image-shrink_92x92/0/1631003447636?e=1647691200&v=beta&t=y_5IHLVBGBJnQIutQU4H82LuyIJR6H7MFyZj5cIsQZk
https://www.linkedin.com/groups/2996869
User Experience Group
https://media-exp1.licdn.com/dms/image/C4D07AQG6NSZuZJ7j8g/group-logo_image-shrink_200x200/0/1631375901009?e=1647691200&v=beta&t=Bh_I0udT8Dcbaba1l6lQWReFJBrmBa204f2kiEehTh0
https://www.linkedin.com/groups/79272
Monash Alumni (Official)
https://media-exp1.licdn.com/dms/image/C5607AQG2dzoHSp6bRA/group-logo_image-shrink_92x92/0/1552447675547?e=1647691200&v=beta&t=MmnJNxjTf-9a9O9V7ea31QYTgl6tGrAuBBN05LtW6Qs
https://www.linkedin.com/groups/74440
KCC DesignWorks / CUNY Techworks Alumni
https://media-exp1.licdn.com/dms/image/C4D07AQEIHs8nf-ShEg/group-logo_image-shrink_92x92/0/1633012739128?e=1647691200&v=beta&t=CjvhA6OmYkZKvhTJCUO1_OLqMOiF-H1ZbdBvTTqUSOo
https://www.linkedin.com/groups/8976898
User Experience
https://media-exp1.licdn.com/dms/image/C4D07AQGRPJ7r8Cg6Bg/group-logo_image-shrink_92x92/0/1525122894855?e=1647691200&v=beta&t=AFV9IlwaLOf8RmZ4twtZq1Vc0xReFVfFiEvtjVrWMis
https://www.linkedin.com/groups/72842
User Experience Professionals Network
https://media-exp1.licdn.com/dms/image/C4E07AQH7U35e2SbXBQ/group-logo_image-shrink_92x92/0/1631009274397?e=1647691200&v=beta&t=KXe-2tfa1WwlTJXzb979ve01xeZhDX8qsL667irLZKA
https://www.linkedin.com/groups/112915
Online Journalism
https://media-exp1.licdn.com/dms/image/C5607AQGnxtSXJuznCA/group-logo_image-shrink_200x200/0/1631419865864?e=1647691200&v=beta&t=_HRINcHSztdiSEHFMnQNdAc0xoCOrJlo9cr-RT9wbwE
https://www.linkedin.com/groups/723357
Design Thinking Group
https://media-exp1.licdn.com/dms/image/C5607AQGcLApG_wiQ2A/group-logo_image-shrink_92x92/0/1631011215833?e=1647691200&v=beta&t=oaa9uvSYf8yRx0-IELENi0tkDlHdOBOMwmt1ZIGUxZk
https://www.linkedin.com/groups/2057541
User Experience Design (UX)
https://media-exp1.licdn.com/dms/image/C4D07AQHnBrNhh6tCEQ/group-logo_image-shrink_92x92/0/1631003036850?e=1647691200&v=beta&t=kjDyAbWoTqYB7tADLAUgUJblNFEaQ73LDXVbcqtrzYY
https://www.linkedin.com/groups/3209228
CUNY TechWorks UX Design Alumni and Students
https://media-exp1.licdn.com/dms/image/C4E07AQE1Le8FYgOB3g/group-logo_image-shrink_92x92/0/1631008274976?e=1647691200&v=beta&t=PHOEvXhUQnkwaQcoxmq3wuSbqQv4HCCPvhHMPhRZrQQ
https://www.linkedin.com/groups/12305126