A. Chase G.
Project Manager (Implementation & Migration) at Relias
Project Manager (Implementation & Migration) at Relias
Relias
https://www.linkedin.com/company/relias
●	Drives concurrent scope and delivery of complex multi-product, custom instructional content, and clinical solutions implementation, migration & integration projects (30-40 at varying stages), for mid-to-large healthcare systems.
●	Owns full project life cycle including Kick-off, Requirements Gathering, Scope Management, Solutions & Process Design, System Configuration, Integration, User Acceptance Testing, Training and Go-Live.
●	Collaborates with client stakeholders, third-party vendors, and cross-functional teams (Sales; Engineering; Clinical Team; Client Success, HRIS & Content Design Vendors, etc) in certifying that all mutual objectives are met.
●	Manages project deliverables; monitoring the progress against the work plan to assure that objectives are met within the prescribed time, cost, and quality measures.
●	Leads client facing project status meetings, which includes work plan strategy/project schedule development; progress presentation; issue identification/mitigation; scope change control/prioritization; time and budget management; approval process facilitation; and project documentation maintenance.
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Project Manager (Implementation & Migration)
ADP
https://www.linkedin.com/company/adp
•	Operating in the capacity of a Project Manager, owned the analysis of existing client systems, use-case discovery, requirements gathering/translation, monthly revenue forecasting, backlog management, milestones mapping/scheduling, onboarding/relationship management, risk mitigation, data set conversions, definition of exit criteria, and orchestration of all project tasks through to completion.
•	Drove the delivery of the overall solution, configuring HCM technology per project scope, that would ensure alignment between the application capabilities and the client business needs/expectations; further implementing the best approach to bridge any gaps using iterations of UAT prototypes and validation testing.    
•	Collaborated with client stakeholders, third-party vendors, and ADP cross functional teams (Sales; Development; Client Services, etc) in certifying that all mutual objectives were met in support of client satisfaction.
•	Led internal and client facing project status meetings, which included work plan strategy/project schedule development; progress presentation; issue identification/resolution; scope change control/prioritization; time and budget management; approval process facilitation; and project documentation maintenance.
•	Facilitated client stakeholder/leadership User Acceptance Testing, end-user training, technical documents/specs authoring; cutover/go-live processes; solution adoption/onboarding; and custom change management activities.
•	Drove successful client post go live deployment and onboarding by serving as the trusted advisor, addressing issues/concerns, providing guidance/reinforcement on best practices, advocating for product enhancement requests; maximizing client loyalty and retention in addition to looking for organic upsell opportunities before final transition to the Client Services team.
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HCM Implementation Consultant/PM
ADP
https://www.linkedin.com/company/adp
•	Onboarded and managed, post ADP Recruiting Management implementation, a $3.4 Million Dollar base of global client relationships spanning varying industries, consistently maintaining a 98% referenceability rate, and top NPS scoring. 
•	Collaborated with client stakeholders, third-party vendors, and ADP cross-functional teams (Sales; Development; Implementation; and other/integrated ADP Product Consultants) in certifying that all mutual objectives are met in support of client satisfaction.
•	Directed client HCM project initiation processes, such as requirements gathering/translation, proposal drafting/management, analysis of existing client systems to determine best approach for internal/external ancillary platform integrations, technology configurations/customizations, client counsel on business best practice workflows/solutions, and troubleshooting/managing technical issues via Seibel and Rally systems.
•	Proactively managed client's account health, to include monitoring usage, product consumption gaps, upsell opportunities, and traffic patterns to identify potential future issues such as account churn.
•	Facilitated pre/post implementation product demos and training for client executive stakeholders.
•	Owned HRIS Admin functions as back-up for client internal teams, when primary contacts were out of office.
•	Served as an ADP Recruiting Technologies Moderator/SME and mentored new Technical Product & Solution Center Consultants (US and Philippines), respectively.
Technical Product Consultant (Remote)
Randstad Technologies US
https://www.linkedin.com/company/randstad-technologies-us
•	Managed a $1.3 Million Dollar assigned base of client relationships for both new and legacy HCM/recruiting technology applications. 
•	Maintained ownership of product configuration/customization efforts, workflow mapping, User Acceptance Testing processes, client counsel on business best practice solutions, and technical troubleshooting/resolution of HCM/recruiting technology products, to include integrated ancillary platforms.
•	Spearheaded project initiation activities, requirements gathering, and change management activities for client platform sunset and migrations from the legacy HCM/recruiting application to the new technology solution.   
*       Developed technical documents and served as HCM/recruiting technology expert to both technical and non-technical stakeholders.
•	Mentored new Solution Center Consultants to include colleagues of the newly implemented Philippines team.
Fort Washington, Pennsylvania, United States
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Technology Solutions Consultant (ADP)
Project Management Institute
Project Management Professional (PMP)
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