aaron alter
CEO & Co-Founder at Telgorithm
ceo @ telgorithm
dynamic professional 18+ year experience providing exceptional technical support within telecommunication industry . superior knowledge advanced wireless device voip technology award-winning career saas . high expertise support cloud communication & carrier platform drive company growth technical innovation . strong project management skill , proven ability direct large-scale development support initiative . proficient determining system requirement resolving technical issue quickly . skilled providing effective leadership fast-paced , deadline driven environment . promoted position increasing authority responsibility . able lead motivate team .
Telgorithm
https://www.linkedin.com/company/telgorithm
Los Angeles Metropolitan Area
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CEO & Co-Founder
SignalWire
https://www.linkedin.com/company/signalwire
Los Angeles, California, United States
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Director Of Telecommunications
ServiceTitan
https://www.linkedin.com/company/servicetitan
Glendale, CA
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Head of Telecommunications
ServiceTitan
https://www.linkedin.com/company/servicetitan
Currently, main POC for all Telecom product and infrastructure related to our software!
Glendale, CA
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Sr. Product Manager, Telecommunications
ServiceTitan
https://www.linkedin.com/company/servicetitan
Managed & oversaw all aspects of Telecom related to our software.

ServiceTitan is the #1 vertical SaaS CRM for contractors in the Home Services space including contractors in Plumbing, HVAC, and Electrical companies.

ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software.

ServiceTitan is the preferred software for franchise systems Mr. Rooter®, Mr. Electric®, and Aire Serv®, as well as best practice organizations Nexstar Network™, QSC®, Service Nation Alliance®, and Service Roundtable®. Businesses of any size can effortlessly measure revenue by job, call conversions, technician field sales, and customer satisfaction in real time. ServiceTitan’s end-to-end solution includes CRM, intelligent dispatch features, integrated marketing analytics, and comprehensive reporting.
Glendale, California
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Manager of Telecommunications
ServiceTitan
https://www.linkedin.com/company/servicetitan
Served as POC for the successful planning, managing, troubleshooting, and executing of phone integration projects which helped deliver the ultimate customer experience to our clients.
Glendale, CA
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Senior Telecom Analyst
Newtel Systems
Provide exceptional customer service while playing a key role in the pre & post-sales interaction with new customers

Ensure efficient billing, logistics, porting, call routing & provisioning on PBX Switch for all new clients

Ensure top level customer service while providing critical tier level 1 and 2 VoIP support, resolving complex problems quickly and maximizing productivity 

Responsible for managing the switch and SIP Provisioning utilizing Local Exchange Carrier business rules, intervals and escalation protocols.

Vast experience in configuring network devices including routers and switches 

Manage complex systems gaining a thorough knowledge of current network systems and networking principles, data, voice or video
 
Broad knowledge of data communications, Voice over Internet Protocol (VoIP), and multi-media communications 

Chosen to manage both carrier and customer relationships which includes: quoting, contracting, circuit ordering, installation project management, and hand-offs to internal teams / customer – continuously delivered key projects on time, under budget while exceeding all expectations.

Provide weekly reporting on outstanding projects to customers and internal teams to ensure key project milestones are met timely

Work with Session Initiation Protocol (SIP) and Assured services (AS)-SIP

Track and control work in progress from order receipt to completion, consistently ensuring that the customer is kept advised on progress, issues and problems, utilizing templates where appropriate.

Efficiently coordinate customer site surveys and manage LNP and RESPORG activities.

Ensure top level customer service and continued customer loyalty while conducting detailed
Lawrence, NY
VoIP On-Boarding Manager & Support Engineer
Flextronics America
https://www.linkedin.com/company/flexintl
Worked with more than 200 customer service and sales professionals as well as more than 20 managers supporting the Verizon Wireless retail locations in the greater NYC Metro Area.
Supported sales reps in opening new accounts and upgrading existing service.
Provided outstanding, highly regarded and recognized customer technical support.
Maintained quality control/satisfaction records, constantly worked on seeking new ways to improve customer experiences.
New York City
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Device Specialist Mentor Technician
Advanced Computer Consulting
https://www.linkedin.com/company/advanced-computer-consulting
Outsourced self on a per contract basis to multiple PC consulting companies.
Provided individual PC support to clients in home and local areas.
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PC Consultant
Microsoft Certified Systems Administrator
Information Technology
New Horizons Computer Career Center
High School Diploma
Ohr Reuven High School
ServiceTitan
Manager of Telecom
Scoped, Directed, Created, & Successfully launched a fully functional and cutting edge phone service directly integrated into ServiceTitan's CRM.
ServiceTitan Phones Pro
https://www.servicetitan.com/phonespro
Scrum Alliance
bcert.me
717318
Certified Scrum Product Owner® (CSPO®)
http://bcert.me/spjryqgun
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Polycom
https://am.linkedin.com/in/yury-semerikov-5601ab9a
Yerevan
Yury Semerikov
CTO & Co-Founder @ Telgorithm
https://www.linkedin.com/in/amyjoherman
New York City Metropolitan Area
Amy Herman
Head of OB & Training
https://www.linkedin.com/in/brettqueener
Santa Barbara, CA
Brett Queener
Focused on building great business software companies. Devoted father, demented golfer, and unprofessional storyteller.
https://www.linkedin.com/in/tinu-ngo-40321319
Portland, Oregon Metropolitan Area
Tinu Ngo
Director of People Operations, Insights & Analytics at ServiceTitan
https://www.linkedin.com/in/alexyakunin
Los Angeles Metropolitan Area
Alexander Yakunin
Ex-CTO @ ServiceTitan, creator of Stl.Fusion, co-founder @ stealth startup
https://www.linkedin.com/in/shahrzad-ahmadi-75928441
Houston, TX
Shahrzad Ahmadi
Founder & CEO
https://www.linkedin.com/in/ctaylorgreene
New York, NY
Taylor Greene
Partner, Twelve Below
https://www.linkedin.com/in/nina-liu-manalo-769ba56
Los Angeles, CA
Nina Liu Manalo
Director, Product Marketing at ServiceTitan | USC Marshall School of Business, M.S. Marketing
https://www.linkedin.com/in/taiwo-awosola-4762a510a
Greater Houston
taiwo awosola
Baylor st luke's medical center hospital, Houston Texas.
https://www.linkedin.com/in/tesfutesfazgi
Atlanta Metropolitan Area
Tesfu Tesfazgi
Data Engineering Manager at Servicetitan
https://www.linkedin.com/in/shannaoskin
Los Angeles, CA
Shanna Oskin
Head of Marketing at Map My Customers
https://www.linkedin.com/in/reggiepaquette
Laguna Niguel, CA
Reggie Paquette
B2B Marketer
https://www.linkedin.com/in/victorcalvert
Warsaw, VA
Victor Calvert
Software Engineer III at WMC Global
https://kr.linkedin.com/in/lindsey-hwang-93134336
South Korea
Lindsey Hwang
Student at University of Toledo
https://www.linkedin.com/in/turnpoint-recruiter-934bb422b
Louisville, KY
Turnpoint Recruiter
Recruiter at TurnPoint Services
https://www.linkedin.com/in/sharena-todd-50653122b
Atlanta, GA
Sharena Todd
Regional Talent Acquisition Team Lead at TurnPoint Services
https://www.linkedin.com/in/pam-b-75a466227
United States
Pam B
Regional Recruiter at TurnPoint Services
https://uk.linkedin.com/in/david-kenny-i2o
Greater Cheshire West and Chester Area
Dave K.
Head Of Sales at i2O
https://www.linkedin.com/in/prasad-sanjay
Frisco, TX
Sanjay Prasad
Director of Product Management at Microsoft
https://www.linkedin.com/in/lauren-tepe
Fort Lauderdale, FL
Lauren Tepe
Sr. Product Manager at NetFortris
Alex Tran
      
          



            
              
        
              
  

    
        I've had the pleasure of working with Aaron at ServiceTitan for about one year and a half. Aaron is essentially the CEO of our Telecom department. He is an immeasurable amount of knowledge for all things telecom-related. When I wanted to learn more about phones, Aaron was able to explain complex processes and information in simple ways. He is very resourceful and knows how to troubleshoot fires and formulate long-term solutions. Aaron moved our telecom systems from a smaller carrier to one of the largest carriers in America - a feat that requires diligence, knowledge, courage, and attention to detail. I HIGHLY recommend Aaron for any team and organization! Ismael Laureano
      
          



            
              
        
              
  

    
        Aaron is very intelligent young man. During his time with Flextronics, Aaron was a top performer and an expert in his field. Aaron would do great in most any position. He has a drive and ability to be successful.
Liked by Aaron Alter
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After a sweet run at Prime Video & Amazon Studios, I have done my last app integration and replied to my final support ticket as part of the beloved…
Liked by Aaron Alter
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I am extremely excited to share that I’m starting a new position as Vice President, GTM Strategy & Operations at Clearbit! 💙 This is a huge step in…
Liked by Aaron Alter
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Duo Studio has been featured on Verizon! We're so excited to see this go live and honored to be able to represent Verizon's product. As a remote…
https://www.linkedin.com/in/aaron-alter-91b1791
Carlsbad, CA
Aaron Alter
https://www.linkedin.com/in/aaron-alter-54296b28
Beaumont, CA
Aaron Alter
CEO - Owner
https://www.linkedin.com/in/aaron-alter-117553167
Greater St. Louis
Aaron Alter
Undergraduate Business Student at the Trulaske College of Business with an Emphasis in Finance and Economics
https://ch.linkedin.com/in/aaron-%F0%9F%9A%80-alter-2756b17b
Ebikon
Aaron 🚀 Alter
Senior Technical SEO & Organic Growth PM at SMG AG / Scout24 Schweiz
Jewish Job Network
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Ex Flex & current Flextronics
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https://www.linkedin.com/groups/1897788
Desktop Support Positions
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Telecoms Professionals: IoT, LTE, M2M, 5G, Internet of Things
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https://www.linkedin.com/groups/23013
App Stores
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VoIP Wholesale Routes Bazaar
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Flextronics Alumni
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https://www.linkedin.com/groups/41165
Health & Wellness Professionals USA
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VERIZON CONNECTIONS
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