CHIH HAO L.
Customer Success Manager at 神策数据
Customer Success Manager@SensorsData | Technical Project Manager | Data Visualization | Ex EY Advisory Consultant for Data Warehouse Solutions
Business Administration background with 3+ years of experiences in data and analytics project management and consulting. Experienced in Financial Services, High-tech Manufacturing, Healthcare and Public Sector with extended experience in handling complex projects including large-scale syndications.

Enthusiasm in helping companies turn vision into action, ensure their analytics and ML investments—is useful, usable, and engaging by identifying feasible use cases that can deliver high business impact. In addition to advising clients on integrating domain knowledge and data solution in order to create tangible business value via data transformation.

Demonstrated history of strong leadership, interpersonal skills, and language proficiency in the work place. Dual degree grad in Information Systems Management and Technological Systems Management. Familiar with analytical work and have a keen business sense with strong logical reasoning capability.
神策数据
https://tw.linkedin.com/company/%E7%A5%9E%E7%AD%96%E6%95%B0%E6%8D%AE
台灣 Taipei City 台北
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Customer Success Manager
Scientific Formosa Inc.
https://tw.linkedin.com/company/scientific-formosa-inc-
Scientific Formosa is a leading professional software distributor in Taiwan with sufficient experience in software marketing as well as introducing advanced technology. 
We provide a variety of analytical solutions such as RapidMiner, Tableau, Stata, Mathematica, Minitab, Origin, etc.

-Planning and executing for existing initiatives as well as long term strategy, and the overall product delivery for clients.
-Preparing technical demonstrations, proof of concepts and presentations based on client needs.
-Identifying appropriate architecture, applications, tools and solutions for targeted accounts.
-Provide product knowledge support to sales team and participate in strategy meetings with marketing team.
台灣 台北
Data Product Manager
Ernst & Young Global Consulting Services
https://tw.linkedin.com/company/ernst-young-consulting-services
EY Advisory Performance Improvement (PI) teams advise C-level executives from leading multinational companies, providing professional consulting services that improve the performance and effectiveness of the Information Technologies; either enhancing people capabilities, process efficiency or systems performance.

-Liaised between stakeholders and technical teams, ensuring functional / technical designs and requirements are captured and documented to meet clients’ needs
-Coordinate with internal & external parties to help ensure project completion with customer satisfaction 
-Prepare services guideline, requirements, functional & technical specifications, training materials, UAT test plan/case 
-Designed Enterprise Data Warehouse structure for CRM & RM and create Data Marts by clients’ needs.
-ETL data process implementation (Informatica, Microsoft APS)
-Monitored processes automation/integration and conducted quality assurance
台灣 臺北市
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PI Consultant
National Conscription Agency Ministry of the Interior
-Managed and assigned works to team members
-Generated monthly report to managing officer
-Organized activities for division event (English learning club, volunteer service and more)
Taiwan
Team Lead
Lavender Cottage Ltd.
In charge of process transformation project of mobile ordering system for restaurant
-Conducted field investigation and interviewing with field workers. (20 staffs and 4 BUs)
-Engaged with integration partners to define the integration strategy.
-Planned and executed the integration of new applications into existing service process.
Taiwan
Project Manager
Master of Science - MS
-Teaching assistant of Patterns of Problem Solving
-Highlighted course: Starting a Business Venture, Strategic Marketing, Big Data & Data Science, Technology Projects Management
Technological Systems Management
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Stony Brook University
https://tw.linkedin.com/school/stony-brook-university/
Master of Business Administration - MBA
-Studied in Consumer Psychology, dedicated in consumer post-purchase behaviors research.
-Highlighted courses include: Information System Management, E-commerce, Mobile Application and Service Experience Design, Introduction to Cloud Computing, etc.
Management Information Systems
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National Sun Yat-Sen University
https://tw.linkedin.com/school/national-sun-yat-sen-university/
Bachelor's degree
Management Information Systems
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National Kaohsiung University of Science and Technology
https://tw.linkedin.com/school/national-kaohsiung-university-of-science-and-technology/
Coursera Course Certificates
www.coursera.org
68VKDHAPECF8
Agile Meets Design Thinking
https://www.coursera.org/account/accomplishments/certificate/68VKDHAPECF8
University of Virginia Darden School of Business
www.coursera.org
EU8P5UZZFTHJ
Digital Transformation
https://www.coursera.org/account/accomplishments/certificate/EU8P5UZZFTHJ
Coursera Course Certificates
www.coursera.org
YPV5TBJQ8KCU
Machine Learning With Big Data
https://www.coursera.org/account/accomplishments/certificate/YPV5TBJQ8KCU
Coursera
www.coursera.org
2HS45S6ZK6T7
Software Processes and Agile Practices
https://www.coursera.org/account/accomplishments/certificate/2HS45S6ZK6T7
Tableau Software
Customer Success Accreditation (TCSA)
RapidMiner
openbadgepassport.com
OPENBADGEPASSPORT-226100
RapidMiner Data Engineering – Professional Certification
https://openbadgepassport.com/app/badge/info/226100
RapidMiner
openbadgepassport.com
OPENBADGEPASSPORT-226101
RapidMiner Machine Learning – Professional Certification
https://openbadgepassport.com/app/badge/info/226101
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Google AdWords Certification
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Google Analytics Individual Qualification
KDnuggets AI, Big Data, Data Science, Machine Learning group
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Fitness and Wellness Stakeholders and Professionals
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Data Mining, Statistics, Big Data, Data Visualization, AI, Machine Learning, and Data Science
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Data Science and Artificial Intelligence
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Data Warehouse - Big Data - Business Intelligence - Cloud - Data Science - ETL
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Machine Learning and Data Science
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Power BI Developers Group
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Data Visualization and Decision Science
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Tableau Developers Group
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Tableau Partners
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Big Data, Analytics, Business Intelligence & Visualization Experts Community
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