Angel Santana
Field Service Technician - System Administrator Tier 2 at Zones, Inc.
Information Technology Field Technician - System Administrator Tier II
Professional, detail-oriented, Tier 2 System Administrator / Hardware Technician. Soon to be a CompTIA A+ and HP Hardware certified. Extensive knowledge of Computer Hardware, Software troubleshooting and Customer Service Skills. Recognized for my adaptability, strong communication and leadership skills.
Zones, Inc.
https://www.linkedin.com/company/zones
System Administrator Tier II
Cleveland/Akron, Ohio Area
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Field Service Technician - System Administrator Tier 2
Getronics
https://www.linkedin.com/company/getronics
•	Team Lead for Getronics PC upgrade project.
•	Training new and experienced technicians.
•	Re-imaged workstations to newer Windows version and installed necessary software.
•	Created network queue for printers.
•	Granting necessary user group rights to workstations using ADUC.
•	Troubleshooting end user PC and/or Printers.
•	Escalating tickets to complete task to meet SLA (Service Lease Agreement).
•	Hardware Installation.  
•	Creating Documentation of troubleshooting procedures.
•	Delegated responsibilities to project team members.
Cleveland/Akron, Ohio Area
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CSS Hardware Services
N/A
Computer Programming
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The Ohio State University
https://www.linkedin.com/school/the-ohio-state-university/
https://www.linkedin.com/in/shea-drabb-222506152
Greater Seattle Area
Shea Drabb
Partner and Product Management Cisco, at Zones, Inc.
https://www.linkedin.com/in/josh-mclaughlin-48a56111a
West Haven, CT
Josh McLaughlin
Solution Architect at Zones, LLC
https://www.linkedin.com/in/ayona-lane-28211b180
Albany, New York Metropolitan Area
Ayona Lane
Universal Banker at Trustco Bank
https://www.linkedin.com/in/samuel-mckeown-466b9b9a
Akron, OH
Samuel McKeown
Client Records and Facilities Coordinator at Buckingham, Doolittle & Burroughs, LLC
https://www.linkedin.com/in/jessicahulec
Greater Cleveland
Jessica Scott
End User Device Lead, EHR Transformation at Cleveland Clinic
https://www.linkedin.com/in/mike-scalesse-6306ab32
New York City Metropolitan Area
Mike Scalesse
Zones Discovery Specialist
https://www.linkedin.com/in/lisa-callahan-30a16410
Monroe, NY
Lisa Callahan
Software Licensing Executive/Enterprise Software Solutions Professional
https://www.linkedin.com/in/mike-harmon-b2053a140
Raleigh-Durham-Chapel Hill Area
Mike Harmon
Microsoft O365 Technical Support Specialist at Zones, LLC
https://www.linkedin.com/in/matthew-nelson-7b240a130
Louisville, KY
Matthew Nelson
Radio Frequency Transmission Systems Supervisor at US Air Force
https://www.linkedin.com/in/justin-pace-b859343a
Tacoma, WA
justin pace
none at None
https://www.linkedin.com/in/anne-hauntz-293931a9
Tacoma, WA
Anne Hauntz
Sales at Consultant / Independent
https://www.linkedin.com/in/anna-zinchenko-ryzhichenko-60a987159
Greater Seattle Area
Anna Zinchenko (Ryzhichenko)
Student at Renton Technical College
https://www.linkedin.com/in/mark-patterson-16055a198
Greater Seattle Area
mark patterson
BoDyshop foreman at PFSweb, Inc.
https://www.linkedin.com/in/brad-deck-4993b030
Tacoma, WA
Brad Deck
Field Supervisor/ Estimator at Leverage Information Systems
https://www.linkedin.com/in/daniel-lorincz-b3a6b5155
Royal Oak, MI
Daniel Lorincz
Metal Model Maker at G.M.
https://ua.linkedin.com/in/%D0%B8%D0%B2%D0%B0%D0%BD-%D0%BF%D0%B0%D1%88%D0%BA%D0%BE%D0%B2%D1%81%D0%BA%D0%B8%D0%B9-b193a2114
Ukraine
Иван Пашковский
учитель - ОПЦ
https://www.linkedin.com/in/polycarpe-sagang-fantcho-063228184
United States
Polycarpe Sagang Fantcho
System Administrator at Trinitech  Consulting inc
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This 👇🏼
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#RemoteWork can be tough. But our award-winning Remote Work Solution can help. Discover what Zones can do for your organization here:…
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Calling all Entry-Level IT Candidates!!! We have multiple positions in the Cleveland area looking for those with a passion for Technology! Please…
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Queens County, NY
Angel Santana
Patient Care Associate  at Northwell Health
https://www.linkedin.com/in/santanafad
Bronx, NY
Angel Santana
SEM Fellow at Horizon Media
https://do.linkedin.com/in/angel-santana-718b1a1b
Santo Domingo
Angel Santana
Senior Manufacturing Manager at Lear Corporation.
https://www.linkedin.com/in/angel-santana-70a28563
Clemmons, NC
Angel Santana
Executive Team Leader GM,F&B
https://www.linkedin.com/in/angel-santana-347ab8b
Lowell, MA
Angel Santana
IT Executive Director