aaron butler
Learning & Development Senior Manager (Leadership & Professional Development Programs) at Moss Adams
learning & development sr . manager
“ want build ship , ’ drum people together collect wood ’ assign task work , rather teach long endless immensity sea. ” -- antoine de saint-exupery experienced leader demonstrable success learning program design development , change management , building organizational culture . passionate recruiting , developing , retaining top talent business role front line service representative executive position . staunch proponent philosophy empowered employee clear vision key maximizing client satisfaction overall business result . learning design facilitation | program management | organizational development change management | leadership development | customer experience | associate engagement
Moss Adams
https://www.linkedin.com/company/moss-adams-llp
Seattle, Washington, United States
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Learning & Development Senior Manager (Leadership & Professional Development Programs)
Moss Adams
https://www.linkedin.com/company/moss-adams-llp
Greater Seattle Area
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Learning & Development Manager
Capital One Investing
17+ years with Capital One Investing (Formerly ShareBuilder and ING DIRECT ShareBuilder)

• Leadership team member for multi-site Sales & Service division for sixth-largest US online brokerage
• Responsible for the design and delivery of a world-class customer experience to 1.3M active   customers
• Designed, implemented, and managed customer engagement and loyalty programs
• Managed the curation, delivery, and reporting for over 100s of unique hours of ILT, VILT, and e-learning content delivered continually throughout the year.
• Partnered with business leaders and front-line associates to conduct needs assessments for new and ongoing training programs
• Represented Learning & Development and the voice of the customer for business initiatives such as marketing campaigns, design sprints, and process improvement planning
• Effectively communicated with management at all levels of the business with the deliberate intent of influencing organizational or product change 
• Created learning plans and managed 3rd party content vendors for leadership development and college new hire training programs
• Facilitated a department culture with superior employee engagement and a single-digit attrition rate
• Led a cross-department “SWAT” team to develop a business wide associate recognition and engagement program
• Project lead for multi-stakeholder projects, such as, the reimagining of a department that resulted in a new organizational structure, roles, and compensation plan
• Learning lead and project consultant for multiple call center launches across the country
• Point person for ongoing change management support and integration training (front line associates and leadership) resulting from three separate mergers
Greater Seattle Area
Learning and Development Manager
ING DIRECT ShareBuilder
Managed a multi-site team of facilitators and designers supporting the training, coaching, and the day-to-day operations of mutiple customer service call centers. Responsible for training, change management, project management, and associate engagement.
Greater Seattle Area
Training Manager
ShareBuilder
Designed and curated training curriculum and resources that supported the Customer Service career path from new hire through frontline leadership. Training topics included industry fundamentals, product and service related content, soft skills, and new product launches and updates.
Greater Seattle Area
Customer Service Trainer
ShareBuilder
Coached a team of 12-22 telephone associates to improve effectiveness and provide the best customer experience. Motivated team members and emphasized the importance of effective soft skills including questioning and consultative sales.
Greater Seattle Area
Customer Service Supervisor
Bachelor of Science (B.S.)
Human Resources Management
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Western Governors University
https://www.linkedin.com/school/western-governors-university/
Architecture and Art HIstory
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University of Washington
https://www.linkedin.com/school/university-of-washington/
Business
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Seattle Central College
https://www.linkedin.com/school/seattle-central-community-college/
Insights
Insights Discovery Practitioner
LinkedIn
www.linkedin.com
Learning Articulate 360: Rise
http://www.linkedin.com/learning/learning-articulate-360-rise
LinkedIn
www.linkedin.com
Learning Articulate Storyline 360
http://www.linkedin.com/learning/learning-articulate-storyline-360
LinkedIn
www.linkedin.com
Learning SCORM and Tin Can API
http://www.linkedin.com/learning/learning-scorm-and-tin-can-api
University of Washington Extention
Training Specialist
Financial Industry Regulatory Authority (FINRA)
brokercheck.finra.org
24
Series 24 - General Securities Principal License
https://brokercheck.finra.org/individual/summary/4149668
Financial Industry Regulatory Authority (FINRA)
brokercheck.finra.org
4
Series 4 - Registered Options Principal License
https://brokercheck.finra.org/individual/summary/4149668
Financial Industry Regulatory Authority (FINRA)
brokercheck.finra.org
63
Series 63 - Uniform Securities Agent State Law License
https://brokercheck.finra.org/individual/summary/4149668
Financial Industry Regulatory Authority (FINRA)
brokercheck.finra.org
Series 66 - Uniform Combined State Law License
https://brokercheck.finra.org/individual/summary/4149668
Financial Industry Regulatory Authority (FINRA)
brokercheck.finra.org
7
Series 7 - General Securities Representative License
https://brokercheck.finra.org/individual/summary/4149668
https://www.linkedin.com/in/keenanmcaluney
Seattle, WA
Keenan McAluney
Learning and Development Manager for Assurance at Moss Adams
https://www.linkedin.com/in/rochellerobison
Seattle, WA
Rochelle Robison, M.Ed
Talent development professional passionate about making people & organizations successful
https://www.linkedin.com/in/isabellainman
Seattle, WA
Isabella Inman
Learning and Development Senior at Moss Adams
https://www.linkedin.com/in/adam-gwaltney-0a776764
Seattle, WA
Adam Gwaltney
Cybersecurity Training Manager at T-Mobile
https://www.linkedin.com/in/emschain
San Francisco Bay Area
Emma Schain
Sr. Director, Learning and Enablement at Doma (FKA States Title)
https://www.linkedin.com/in/angiejwalker
Tacoma, WA
Angie Walker
Campus Recruiter
https://www.linkedin.com/in/jessicajsousa
Raleigh-Durham-Chapel Hill Area
Jessica Sousa
Manager, Learning and Development at Resilience
https://www.linkedin.com/in/jennifer-mourikis-958a0551
Ridgefield, WA
Jennifer Mourikis
at
https://www.linkedin.com/in/polly-mcirvin-171a4240
Ellensburg, WA
Polly McIrvin
Manager at Moss Adams LLP
https://www.linkedin.com/in/yoselinperez
Yakima, WA
Yoselin Mejia
Tax Senior at Moss Adams LLP
https://www.linkedin.com/in/megan-gaetano-5638bbb0
Spokane, WA
Megan Gaetano
Tax Assembly Specialist - Tax at Moss Adams LLP
https://www.linkedin.com/in/diane-bassetti-schmidt-89b30183
Salinas, CA
Diane Bassetti-Schmidt
Senior Tax Manager at Moss Adams
https://www.linkedin.com/in/gourd-steve-8011879b
United States
Gourd Steve
Purchasing Agent at MacDonald-Miller
https://www.linkedin.com/in/joy-carson-4b6250190
San Francisco Bay Area
Joy Carson
Accounting Graduate from Western Washington University
https://ca.linkedin.com/in/masami-oi-398a7136
Kamloops, BC
Masami Oi
Marketing Executive at Work At Home United
https://www.linkedin.com/in/jesseqvo
Easton, PA
Jesse Vo
Health Care Consulting Manager at Moss Adams
https://www.linkedin.com/in/kevin-rooney-15a1b91b
New York City Metropolitan Area
Kevin Rooney
Learning and Development Manager at The Durst Organization
https://www.linkedin.com/in/philipelam
Dallas, TX
Philip C. Elam
SVP, Learning and Development Manager at MARQUIS
Karen Gilbertson
      
          



            
              
        
              
  

    
        I have worked with Aaron in several capacities over the years but his knowledge and experience in learning development and facilitation stand out the most.  I have attended several of his training sessions in the past and have always admired his style.  Being a facilitator myself, I can appreciate the difficulties involved in delivering information to a diverse crowd with a variety of different learning styles.  To that end, Aaron does a great job of commanding the attention of the room while also being personable and approachable.  He relays the same information several different ways but is not repetitive.  And he uses several methods in training design that work well with teaching adults.  I've observed him design and facilitate training materials ranging from the technicalities of obtaining a Series 7 to the soft skills of building the brand.  I think Aaron would be a great hire for any organization and I personally hope to work with him again in the future.   🥾 Kevin Misiuda
      
          



            
              
        
              
  

    
        I had the pleasure of being trained by Aaron and working alongside him for 3 years.  I have never felt more set up for success in a position than I did when equipped with Aaron's training.  As time progressed, Aaron not only continued to excel as a trainer and mentor, but also encouraged those he had worked with to grow from trainees to peers within the department.  Aaron is also a tireless advocate for his team and department.  Any company would be lucky to count Aaron as a member of their team, and I can't recommend him highly enough.
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As I am redesigning parts of #onboarding at Moss Adams, I would love to network with more people who manage onboarding programs for all types of…
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Australia
Aaron Butler
Commercial Helicopter Pilot
https://www.linkedin.com/in/aaronbutler397
Elmwood Park, IL
Aaron Butler
Production Lead at Now Foods
https://www.linkedin.com/in/aaron-butler-805217b4
Miami Beach, FL
Aaron Butler
PRESIDENT | CEO  of  AVENUE REAL ESTATE PARTNERS
https://www.linkedin.com/in/aaron-butler-8a977472
Maricopa County, AZ
Aaron Butler
--
Insights Discovery Practitioners
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WGU Alumni
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COFI Seattle and ShareBuilder Alumni
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ATD Global
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