ayanna alleyne
Senior Human Resources Assistant at Amazon
senior human resource assistant
worked 15yrs banking industry credit union commercial bank new york . proficient microsoft excel , microsoft powerpoint , microsoft outlook , etc . strong operation professional currently process assistant manager amazon inc . attained associate science ( ) focused business administration management cuny medgar evers college bachelor art ( ba ) public administration cuny john jay college . present student umgc attaining degree information security analyst .
Amazon
https://www.linkedin.com/company/amazon
United States
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Senior Human Resources Assistant
Amazon
https://www.linkedin.com/company/amazon
• Support and work in the department as required • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties • Providing vacation coverage for Area Managers • Providing policy follow-up, attendance tracking (duties do not extend to discipline) • Tracking and reporting of ATS/labor hours • Assisting the floor as an associate resource, training associates and verifying SOP compliance • Ensuring successful area performance, through tracking, reporting and feedback of associate performance • Participating in Operational Excellence initiatives in some capacity • Assist in driving workflow and daily production goals • Reviewing and updating SOP as required • Assisting in keeping work area clean and organized • Identifying and addressing safety hazards within the work area • Coaching associates to work safely at all times and ensuring they have proper PPE equipment • Participating in safety initiatives • Referring all job injuries immediately to area manager• Plan and execute production goals for over 125 employees• Trained AA as a Process Guide (PG) to assist with PA’s and AM’s to drive production goals.
Charlotte, North Carolina, United States
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Process Assistant Manager
Amazon
https://www.linkedin.com/company/amazon
	Conduct safety inspections and follows safety rules and procedures.
	Evaluates procedures and results for accuracy and to determine appropriate next steps.
	Receives and correctly process both written and verbal instructions, prints and orders.
	Maintain counts and lifts, shifts and stock materials and parts.
	Recognize and report defective material and equipment to shift supervisors.
	Plans and pace work efficiently in order to meet daily, weekly, project or production goals.
	Closely inspect merchandise to ensure it’s free from contamination.
	Correctly use handheld scanner to carry out job duties.
	Stow merchandise from totes, pallets, cages into bins.
	Assist in work share in other departments.
Charlotte, North Carolina, United States
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Fulfillment Associate
Sharonview Federal Credit Union
Represented Sharonview Federal CU at community outreach forums, meetings, and panels to discuss
community needs and financial benefits.
 Constantly coordinated with the team to ensured accuracy and regulatory compliance while preventing
fraudulent behaviors.
 Assisted members with resolving technical issues, provided support via email and phone.
 Adhered to regulations as required by law.
 Consulted with our members to determine their financial needs as well as their goals and partner with them
to develop a tailored growth plan to improve their financial wellness.
 Educated our members on Sharonview’s technology solutions and the various channels to conduct business
by using accounting terms to assist in analyzing banking statements.
 Performed all lending functions including the application process, which consisted of gathering loan
documents, closing the loans, and conducting follow-ups.
 Researched disputes and build dispute cases to recover funds for unrecognized charges.
 Executed on all financial transactions, which consisted of opening and closing accounts, issuing checks, processing
deposits, withdrawals, issuing certificates, opening IRA and HRA accounts and introduce new products.
 Applied Service Recovery Tools to resolve our members concerns and ensured a win/win conclusion.
 Continuously executed written and oral instructions in the best interest of Sharonview Federal Credit Union.
 Actively participated in research-based strategies to develop ways to exceed our members’ expectations.
 Maintained a safety conscious environment and ensured all confidential/sensitive information is securely stowed.
 Adhered to the National Credit Union Administration (NCUA) and federal laws in regards to financial reporting.
Charlotte, NC
Member Experience Representative
McGraw-Hill Federal Credit Union
 Focused on delivering an exceptional customer experience for members.
 Supported the front-line team with all aspect of our daily banking operation.
 Coordinated with the team to ensure accuracy and regulatory compliance. 
 Utilized the Credit Union’s Service Recovery Tools to resolve our members concerns and ensure a win/win conclusion.
 Safely opened and closed the branch when scheduled and ensured all confidential/sensitive information was securely stowed.
New York, NY
Administration/Member Experience Back Office Specialist
Municipal Credit Union
https://www.linkedin.com/company/municipal-credit-union
 Focused on delivering an exceptional customer experience for members.
 Oversaw the creation and management of new accounts and disbursement of various loan instruments.
 Generated over 75% of sales in insurance protection for the branch year over year.
 Provided product and service information to existing member as well as prospective members. 
 Assisted members by providing information, answering questions about the credit union, services, requirements and loan guidelines. 
 Coordinated with the team to ensure accuracy and regulatory compliance. 
 Processed stop payments requests, payroll deductions, ATM pin changes, requests for new products and services.
 Accessed and verified members’ credit report when they applied for loans and credit cards.
 Participated monthly in community service events at Ronald McDonald House for pediatrics cancer patients and their families.
 Maintained a safety conscious environment and ensured all confidential/sensitive information was securely stowed.
Brooklyn, NY
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Administration/Member Service Representative
YOUNG MEN'S CHRISTIAN ASSOCIATION
https://www.linkedin.com/company/empowered-youth-coalition-fwi
 Maintained and updated files and records.
 Provided exceptional customer service to patrons and members of the community.
 Resolved members concerns relating to service delivery both on the phone and in person.
 Collected payments for membership, rental space, coordinated programs and worked with members to resolve payment issues. 
 Utilized data to determine the number of members who accessed the facility with outstanding payment fees.
 Provided alternatives to resolve issues related to late payments.
 Managed database entry procedures in order to ensure customer contact information was current and correct.
 Clearly communicated with all business units to ensure that there were no misunderstandings. 
 Engaged in monthly community service and marketed the services provided for infants, youths, parents and the elderly.
Brooklyn, NY
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Administrative Member Specialist
Bachelor of Arts - BA
Public Administration
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John Jay College of Criminal Justice
https://www.linkedin.com/school/johnjaycollege/
Associate of Science (AS)
Business Administration and Management, General
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CUNY Medgar Evers College
https://www.linkedin.com/school/cuny-medgar-evers-college/
Information Security Analyst
Cyber/Computer Forensics and Counterterrorism
UMGC
Associate of Science - AS
Business Administration and Management, General
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Medgar Evers College, CUNY
https://www.linkedin.com/school/cuny-medgar-evers-college/
Social Services
Ronald McDonald House New York
https://www.linkedin.com/company/ronald-mcdonald-house-new-york
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Fundrasier
https://www.linkedin.com/in/alex-diaz-b20a45156
Charlotte, NC
Alex Diaz
Process Assistant
https://np.linkedin.com/in/shreebir-lama-b7b021221
Lalitpur District
Shreebir Lama
Administrator at Amazon
https://www.linkedin.com/in/mikayella-riley-1a6832226
Charlotte, NC
Mikayella Riley
Onsite Medical Representative at Amazon
https://www.linkedin.com/in/shannon-ellison-107b3245
Belmont, NC
Shannon Ellison
Learning Trainer at Amazon
https://www.linkedin.com/in/loganmarts
Riverside, CA
Logan Marts
Pick Area Manager @ Amazon Fulfillment Center ONT6 - #1  non-robotic site in the entire Amazon network.
https://www.linkedin.com/in/tre-ron-griffin-417023192
Tolleson, AZ
Tre'Ron Griffin
Non-Inventory Receiver at Amazon TUS-1
https://www.linkedin.com/in/aneera-saggu-b5a8551a2
Charlotte, NC
Aneera Saggu
Data Analyst
https://www.linkedin.com/in/zacharywrigdon
Colorado Springs, CO
Zachary Rigdon
Operations Manager at Amazon
https://www.linkedin.com/in/walter-schlicker-ii-493189104
Gastonia, NC
Walter Schlicker II
Operations Manager Target distribution center
https://www.linkedin.com/in/brianne-mccoy-732a8bb
Charlotte, NC
Brianne McCoy
Process Assistant at Amazon
https://www.linkedin.com/in/patrick-young-a052991a9
Charlotte, NC
Patrick Young
Operations at Amazon
https://www.linkedin.com/in/marcus-daley-459b37179
Charlotte Metro
Marcus Daley
FC Associate at Amazon Fulfillment Center
https://www.linkedin.com/in/ramone-anglin-84910b102
Lexington, NC
Ramone Anglin
Bachelor's degree at North Carolina Wesleyan College
https://www.linkedin.com/in/mary-c-bessant-895a12186
Charlotte Metro
Mary C. Bessant
Operations Manager at Amazon
https://www.linkedin.com/in/matthew-jarmon-0a17bb56
Pompano Beach, FL
Matthew Jarmon
Director of Operations at City Furniture
https://www.linkedin.com/in/william-alex-miller-4495a616b
Charlotte, NC
William (Alex) Miller
Manager II, Operations
https://www.linkedin.com/in/brianaetuck
Charlotte, NC
Brianae Tuck
Manager II, Operations at Amazon
https://www.linkedin.com/in/tierney-johnson
San Francisco, CA
Tierney Johnson, CFP®
Associate at Jordan Park
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Photo
https://www.linkedin.com/in/ayannaeastman
Ooltewah, TN
Dr.  Ayanna Eastman
Assistant Professor
https://ca.linkedin.com/in/ayanna-alleyne-515b1361
Greater Montreal Metropolitan Area
Ayanna Alleyne
Senior Financial Analyst at Health Canada | Santé Canada
https://www.linkedin.com/in/ayannaalleyne
New York City Metropolitan Area
Ayanna Alleyne
Director of Social Media at Yelp
https://www.linkedin.com/in/ayanna-alleyne-msw-lcsw-b6576b15a
Boston, MA
Ayanna Alleyne, MSW, LCSW
Outpatient Therapist