Audrey Sample
Claim Professional, Total Loss Claims Adjuster at Travelers
Insurance Claim Professional, Total Loss Adjuster at Travelers
Motivated professional looking to apply my diverse skill set to a challenging position within a global company. Detail orientated, analytical, adaptable, a team player, with several years of experience in complex scheduling, invoicing/billing, corporate collections, various database and inventory control systems, customer service, technical writing, HR recruiting, compliance, quality control, complex problem solving skills and general office managerial duties.  Additionally, I am adept at Microsoft Office Suite, including Excel, Outlook, and Word.  My data entry skills include 75+ WPM typing, as well as 10 Key.  I also have various database environments experience, including ORACLE.
Travelers
https://www.linkedin.com/company/travelers
Investigating, evaluating, negotiating and resolving claims related to auto total loss.  

Provide quality claim handling throughout the claim life cycle, which includes: customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution.  

Knowledge of state guidelines.

Maintaining full compliance with internal and external quality standards and state specific regulations.
Centennial, Colorado, United States
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Claim Professional, Total Loss Claims Adjuster
Travelers
https://www.linkedin.com/company/travelers
Assign Auto Physical Damage claims (CL and PL) to appropriate field appraisers and independents appraisers.

Proactively follow-up on pending appraisals for assignment by upload and/or status. 

Maintain contact with and track appraisers throughout the day.  Coordinate activities such as; scheduling, alerting/assigning them to new assignments in a given territory, balance daily workloads and shift resources as necessary to achieve optimal productivity.

Manage assignments within dedicated territories, including Independent Appraisers (IA). Ensure compliance with claim strategies. 

Accurately input information into claim system. 

Consistently provide superior customer service to internal and external customers.

Direct information in real-time to appropriate system or staff.

Identify opportunities to remap/realign territories to be more effective and communicate proposal to local leadership.

Document changes to assignments in file notes.
Centennial, Co
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Claim Professional, Dispatch
Family
Note:  For two years, I was on a Family Sabbatical as a stay-at-home mother for my two daughters.
Family Sabbatical
Tyco SimplexGrinnell
https://www.linkedin.com/company/simplexgrinnell
Coordinated scheduling and deliverables for up to twenty technicians, generating 25+ invoices daily.

Scheduled customer inspections in compliance with their Preventative Maintenance Agreements as well scheduled service maintenance calls for both Denver and Colorado Springs districts. 

Researched and resolved invoicing disputes, including pricing resolution.  Escalated requests to proper channels, including managers and centralized contracting team as necessary.

Dispatched service technicians for service and maintenance work, as well as emergency repair work. 

Point of contact for National Account customers with Master Service Agreements. 

Provided reports on a weekly basis to keep team informed of the operation and progress of sales efforts.

Ability to anticipate and react to management and customer needs, and complete requests on time.

Actively used Microsoft Excel to develop, organize and manage datasets and key deliverables.

Customer focused: coordinated customer needs with sales team, technicians as well as contracting team
Denver, CO
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Service Coordinator & Service Scheduler
Colorado Community College Systems
https://www.linkedin.com/company/ccconline
Managed, prepared and supervised the execution of four annual Colorado State Leadership Conferences; created all conference material and set-up/break-down of Conference HQ. 

Interfaced with over two thousand high school students, and over two hundred CTE certified educators at state-wide competitive events by overseeing conference HQ, Tabulation Center for event scoring process, and Awards Ceremonies. 

Created streamlined process for Federal Spending request by department. 

State and Federal Policy Contract and Invoice compliance review.
Lowry Campus, Denver, CO
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Administrative Assistant
OPX Biotechnologies, Inc
https://www.linkedin.com/company/opx-biotechnologies-inc.
Project member for ARPA-E Electrofuel Consortium that secured a $6M government contract with the Department of Energy. 

Assisted Chief Scientific Officer and VP of Business Development in executing project timelines for funding opportunities. 

Submitted several small SBIR grants focusing on chemical engineering projects
Boulder, CO
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Grant Specialist
OPX Biotechnologies, Inc
https://www.linkedin.com/company/opx-biotechnologies-inc.
Assisted CEO and CSO with operations and travel and board member meeting arrangements.

Assisted in-house patent attorney with patent submissions and maintaining docketing system.

Main in-house HR contact; collected and reviewed all I-9 and W-2 paperwork for new hires.

Assisted Controller with office and chemical lab relocation project.

Researched, Interviewed and Collaborated with PR Marketing team and established company branding with CEO and founding members.
Boulder, CO
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Office Manager and Administrative Assistant
Nielsen
https://www.linkedin.com/company/nielsen-media-research
Recruited targeted demographic homes in the northern territories of the Denver Metered Market to participate in the Nielsen Television Sample.

Customer service representative for customers participating in the Metered Ratings in the Denver, Phoenix, San Diego, Albuquerque and Las Vegas markets.

Interfaced with over twenty field representatives, scheduling technical house visits for over twelve hundred participating customers.
Denver
Membership Recruiter
Denver Art Museum
https://www.linkedin.com/company/denver-art-museum
Presented hands-on educational lecture for visitors that focused on the museums permanent collections.

Managed touchable objects for specific galleries.

Provided a fun and comfortable learning environment for visitors.

Underwent extensive training with Master Teachers of permanent collections.

Exposed to various education materials and didactic information for permanent collections.
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Art Stop Interpreter
BA
Started undergraduate degree at the University of Denver, and then transferred and finished my degree at CU Boulder.
Art History
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University of Colorado at Boulder
https://www.linkedin.com/school/cuboulder/
MTS
​Iliff’s Master of Theological Studies (MTS) degree emphasized a study of theology, biblical studies, ethics, sociology, philosophy, religious studies, as well social change / social justice.   Areas of coursework studied include:
-Comparative Religious Traditions
-Constructive Theology
-Ethics
-Exploration of Religious Traditions
-Historical Development
-Sacred Texts
History
Iliff School of Theology
Bachelor of Arts (B.A.)
Art History
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University of Denver
https://www.linkedin.com/school/university-of-denver/
General Studies
Fairview High School
Bachelor of Arts - BA
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University of Colorado Boulder
https://www.linkedin.com/school/cuboulder/
Microsoft Office: Access 2007, Basic
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Microsoft Office: Access 2010, Intermediate
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As the Grant Specialist, I researched the ARPA-E Electrofuel funding opportunity.  Working with both the Chief Scientific Officer and the VP of Business Development, our OPX Biotechnologies team of chemical engineers collaborated with the fermentation specialists at NREL Labs, and the chemical catalysis company Johnson Matthey, to submit a proposal to the Department of Energy.  After several rounds of submissions, the OPX Consortium was awarded a $6MM government contract to show proof of concept of fuel produced by renewable means.
ARPA-E Electrofuel
https://arpa-e.energy.gov/?q=slick-sheet-project/engineering-bacteria-efficient-fuel-production
https://www.linkedin.com/in/heather-mortensen-601a69a6
Sheridan, WY
Heather Mortensen
secretary
https://www.linkedin.com/in/trent-arguello-74aa16b3
United States
Trent Arguello
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https://www.linkedin.com/in/tanisha-darden-77713b74
Denver, CO
Tanisha Darden
Account Manager at CRS Insurance Brokerage
https://www.linkedin.com/in/mike-helvey-96b29987
Sheridan, WY
Mike Helvey
self employed at Helvey Ranch
https://www.linkedin.com/in/paul-lavoie-a387728a
Denver, CO
Paul Lavoie
.
https://www.linkedin.com/in/terry-knoll-125168116
Arvada, CO
Terry Knoll
Staff Assistant at Calm Spirit Acupuncture
https://www.linkedin.com/in/benshoof-dave-77095a46
Larkspur, CO
Benshoof Dave
Commercial Insurance Agent at CRS Insurance Brokerage
https://www.linkedin.com/in/will-de-ryk-843918b7
Cheyenne, WY
Will de Ryk
Commercial Insurance--
https://www.linkedin.com/in/chad-jones-0835b9107
Aurora, CO
Chad Jones
Account Executive at Travelers
https://www.linkedin.com/in/chris-lindstrom-3b2a8928
Littleton, CO
Chris Lindstrom
Account Executive/Underwriter at Travelers
https://www.linkedin.com/in/nicholas-berry-014585148
La Crosse, WI
Nicholas Berry
Retired from BITCO as line of business manager for inland marine, property and crime lines of business.
https://www.linkedin.com/in/britton-real-080724230
Denver, CO
Britton .Real
Energy underwriter at Travelers
https://www.linkedin.com/in/jeff-larson-0a161a10
Pueblo, CO
Jeff Larson
Owner at Larson Insurance Agency
https://www.linkedin.com/in/tanisha-darden-4687291b0
Cheyenne, WY
Tanisha Darden
Account Manager at CRS Insurance Brokerage
https://www.linkedin.com/in/jason-heitz-028b398
Littleton, CO
Jason Heitz
TECH SUPPORT ANALYST at Philadelphia Insurance Companies
https://www.linkedin.com/in/karen-pickering-58796212
Louisville, CO
Karen Pickering
Commercial Insurance Producer at Bolder Insurance
https://www.linkedin.com/in/dena-kopischke-9368a58b
United States
Dena Kopischke
--
https://www.linkedin.com/in/darcy-souza-a5b1a47a
Englewood, CO
Darcy Souza
Financial Services Consultant
LinkedIn User
      
          



            
              
        
              
  

    
        Audrey is a very conscientious worker who values quality and a strong work ethic.  She is always friendly, even under pressure, and stays calm in stressful situations. Audrey always has a smile on her face and is willing to lend a hand no matter who needs it.  Rick Blodgett
      
          



            
              
        
              
  

    
        Audrey is a detailed worker with a passion that I've rarely encountered. I would highly recommend her.
Liked by Audrey Sample
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Five years ago today I left the outdoor education industry and started a job with Travelers. This career change was one of the best decisions I made…
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I'm excited to share that I've accepted a new role with Travelers as an NOLC/Dispatch Unit Manager. I am looking forward to this opportunity and…
Liked by Audrey Sample
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Today is my last day at Travelers as I transition into my early retirement and renaissance period of seeing the world and finding new ways to serve…
https://www.linkedin.com/in/audrey-sample
Rochester, NY
Audrey Sample
Legislative Aide at Assemblymember Harry Bronson
https://www.linkedin.com/in/audrey-sample-996ab561
Greater Philadelphia
Audrey Sample
Lead Head Start Teacher at Precious Angels
https://www.linkedin.com/in/audrey-sample-9982a72a
United States
Audrey Sample
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Administrative Assistant Office Professionals (All Levels)
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Linked To Denver
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Bioenergy, by Biofuels Digest
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Jobs In Colorado
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CU Boulder Alumni
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All About Grants
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