aaron costa
Pool and Beach Manager at Four Seasons Hotels and Resorts
hospitality management service industry professional
today 's customer service oriented society , timely , friendly , proactive service sought enhance future business growth . customer loyalty always impacted employ right service professional represent assisting valued customer . long-term experience service industry ha taught meet exceed customer 's expectation service sell . assisted type customer type setting . realize acquiring maintaining loyal repeat business well spreading word business loyal patron utmost importance every company . positioning company better exposure greater marketability task performed success many time . excellent trainer achieves ongoing success team building morale , maintaining team ' self-confidence , training build sale improving people skill .
Four Seasons Hotels and Resorts
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
* Perform administrative functions (manage staff, schedule employees, complete payroll etc.)
* Hire, supervise, and develop all pool personnel to ensure staff is well trained thereby creating a safe environment 
* Manage food & beverage operations within the pool area
* Select, train and develop Colleagues to ensure timely recruitment and career growth
* Execute all personnel functions including but not limited to interviewing, hiring, coaching & counseling, termination, payroll and recruitment
* Manage the flow of guests in and out of the pool/beach area
* Establish and maintain communication lines within the department and between other departments within the hotel
* Display a working knowledge of emergency procedures so that employee and guest safety will be insured
* Handle complaints and good reviews along with assisting with performance reviews of employees
* Maintain excellent rapport with pool/beach guests and hotel administration
* Leverage standard operating procedures for opening and closing duties to ensure consistency of 
experience for guests.
* Work harmoniously and professionally with employees, co-workers and management
* Additional tasks and responsibilities may be assigned at the discretion of the Director of Recreation
Maui County, Hawaii, United States
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Pool and Beach Manager
Healdsburg Vino Tours
* Fully plan and execute wine tours for clients from scheduling pick up times, restaurant reservations, and wine tasting bookings.
* Assist customers with booking reservations and answering any additional questions via phone and email.
* Perform financial transactions and end of day reports.
* Manage and operate website.
* Manage meals and transportation related to the tour.
* Perform travel cost analysis and provide price estimates to clients.
* Initiate new contacts and cultivated business relationships by handing out promotional items as well as business cards.
* Maintain and finalize verbal and written agreements with clients, negotiating terms of individual contracts and collecting funds agreed upon in the contracts.
* Prepare and execute marketing on social media platforms such as Facebook, Twitter and Instagram.
* Pick-up and drop off clients in San Francisco Bay Area, Napa and Sonoma Counties.
* Driver with a spotless record who maintains equally spotless vehicles. Able to use extensive auto mechanical background to make small repairs.
* Excellent ability to plan and memorize complicated routes from customer-provided schedules.
* Strong grasp of operating instructions safety rules and procedures.
* Issue follow-ups for bookings and referrals, thank you e-mails, phone calls and client feedback.
Sonoma County
Chief Executive Officer and Operator
Mengali Estate
* Landscaping including tree planting, fertilizing, seeding and weeding, brush cutting and lawn mowing.
* Property maintenance.
* Loading, unloading and stacking of hay bales, goat feed bags, shavings, general supplies and construction supplies.
* Safe use of the 4x4 utility vehicles (i.e. Gator) to move manure, feed, supplies, debris and people, using only as assigned.
* Feeding and care of goats.
Healdsburg, CA
Ranch Hand/Groundskeeper
River’s Edge Kayak and Canoe Trips
* Organized boating trips by developing rosters, collecting weather reports, organizing gear, loading kayaks and canoes, and provide guides with all necessary information for the trip.
* Followed and ensured safety laws and guidelines.
* Assisted customers with booking reservations and answered any additional questions in person, or via phone and email. Handled and resolved all guest relations.
* Achieved store operational objectives by contributing information and recommendations to strategic plans and reviews; prepared and completed action plans; implemented productivity, quality, and customer-service standards; resolved problems; completed audits; identified trends; determined system improvements; implemented change.
* Organized files, developed spreadsheets, faxed reports, and scanned documents. Created weekly and monthly sales reports. 
* Accomplished store human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicated job expectations; enforced policies and procedures. 
* Managed inventory. Purchased and negotiated materials, equipment, and supplies from vendors.
Healdsburg, CA
Manager
UPS
* Delivered world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices.
Healdsburg, CA
Store Associate
Associate's degree
Automotive Engineering Technology/Technician, Business Management
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Santa Rosa Junior College
https://www.linkedin.com/school/santa-rosa-junior-college/
Business Managment
4
Children
Healdsburg High School
https://www.linkedin.com/company/healdsburg-high-school
"	Monitor the game of all players and correct their gaming techniques and tact. Make certain the players follow the determined strategies.
"	Consult the players on following strict physical fitness training and diet plans.
"	Assist the head coach in planning and strategizing tasks. Communicate the plans to the players and receive their feedback.
"	Mentor and coach student-athletes in all athletic and academic related activities. Advise students in all academic areas including course requirements, scheduling, course evaluations, academic progress and attendance.
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Assistant Basketball Coach
https://www.linkedin.com/in/madison-hamlin-3b181a20a
Wildwood, NJ
Madison Hamlin
Senior in Hospitality Management at Penn State University
https://www.linkedin.com/in/fatimah-abdullah-742098129
Cloverdale, CA
Fatimah Abdullah
Group Sales Coordinator at Hotel Healdsburg, H2 Hotel, & Harmon House
https://www.linkedin.com/in/symone-nevel-8268b0102
Windsor, CA
Symone Nevel
Office Assistant II
https://www.linkedin.com/in/will-hatheway-b154b0163
Turlock, CA
Will Hatheway
IBEW 1245
https://www.linkedin.com/in/raul-sanchez-8a3344a9
Oakland, CA
Raul Sanchez
Spanish Language Instructor, Interpreter and Translator
https://www.linkedin.com/in/jim-spencer-935ba52a
San Francisco Bay Area
Jim Spencer
Retired but couldn’t stay away
https://www.linkedin.com/in/kale-allen-0a176b64
Provo, UT
Kale Allen
Former Audio Visual Technician T2 at Utah Valley University
https://www.linkedin.com/in/alethea-bermudes-53903922
San Francisco Bay Area
Alethea Bermudes
Learning & Development Leader with Extensive Retail Industry Experience
https://www.linkedin.com/in/monse-rico-918189156
Cotati, CA
Monse Rico
Looking for an account executive position around the San Francisco bay area
https://www.linkedin.com/in/brendalreed
San Francisco Bay Area
Brenda Reed
Over a decade of wine industry experience in Hopland, California
https://www.linkedin.com/in/lacey-pritchard-8163229a
Santa Rosa, CA
Lacey Pritchard
Registered Nurse
https://www.linkedin.com/in/taylor-jennae-55b32582
Santa Rosa, CA
Taylor Jennae
Cinta Aveda Student
https://www.linkedin.com/in/tory-reed-5b833295
Santa Rosa, CA
Tory Reed
Information Technology Manager at Foley Family Wines
https://www.linkedin.com/in/diann-christiansen-211360b3
Ridgefield, WA
Diann Christiansen
Non-Profit Organization Management- Wine and Spirits Customer Service - Gaming
https://www.linkedin.com/in/deirdre-lordan-763143178
San Francisco Bay Area
Deirdre Lordan
Administrative Chief of Staff
https://www.linkedin.com/in/lena-ryberg-29039a34
Windsor, CA
Lena Ryberg
Library Technician at Santa Rosa Junior College
https://www.linkedin.com/in/meghan-peterson-8a792ba0
Santa Rosa, CA
Meghan Peterson
Looking for new opportunities
https://www.linkedin.com/in/rachel-humphrey-40964541
San Francisco, CA
Rachel Humphrey
Stylelife365
https://www.linkedin.com/in/tom-reed-1614b442
Hopland, CA
Tom Reed
Chief Executive Officer at Wine Country BBQ LLC
Liked by Aaron Costa
https://www.linkedin.com/signup/cold-join
Team Mengali proud to GoRed For Women#GoRed
https://www.linkedin.com/in/aaron-costa-698a452a
San Francisco, CA
Aaron Costa
Attorney at Selman Breitman LLP
https://www.linkedin.com/in/aaron-costa-ba70303b
Greater Philadelphia
Aaron Costa
National Sea Logistics Trade Sales Manager - Transatlantic
https://ph.linkedin.com/in/aaron-costa1998
Parañaque
Aaron Costa
Product Development Analyst at First Philippine Industrial Park Inc
https://www.linkedin.com/in/aarongcosta
San Clemente, CA
Aaron Costa
Global Marketing | Strategy | Branding
LCT - Luxury Coach & Transportation
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https://www.linkedin.com/groups/1235457
Automotive Luxury Limo & Car Service
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https://www.linkedin.com/groups/1828672