aaron brook
Membership Services at Droplette
solve problem
experienced customer service agent passion helping others . skilled social medium , marketing , customer service operating agile startup environment . culture builder . change champion .
Droplette
https://www.linkedin.com/company/droplette
United States
https://media-exp1.licdn.com/dms/image/C560BAQF0QcnUMLA3Tw/company-logo_100_100/0/1629379671453?e=1655942400&v=beta&t=uoiGoEZDfmxZAqCuVlHF3JWzqjdSZACfKa6-e9wl58A
Membership Services
Apt2B
https://www.linkedin.com/company/apt2b
• Provide support to customers who are dissatisfied with their Apt2B purchase
• Negotiated claims resolutions and payouts between Apt2B and their factories and vendors
• Extensive case/data tracking across hundreds of cases per year
Los Angeles, California, United States
https://media-exp1.licdn.com/dms/image/C4E0BAQGaXcyz5xafZA/company-logo_100_100/0/1598981453049?e=1655942400&v=beta&t=RZyrnwtiRmNsOdb0TqRfLlrLm-KDoXBZX5MGSiAjJsc
Customer Success Representative
ServiceTitan
https://www.linkedin.com/company/servicetitan
• Provide clear explanations of concepts and processes to customers across multiple channels (phone, chat, email) via SalesForce
• Work cross-functionally with other departments to prioritize, coordinate and apply resources as needed
• Educated users who lacked technical proficiency on how to use the website
Glendale, California, United States
https://media-exp1.licdn.com/dms/image/C560BAQFWeuLZfDhBwg/company-logo_100_100/0/1550881394094?e=1655942400&v=beta&t=wK-p58sW9c6MeVk4fSm7cxLq8P5CJQJhavG3pgeb1MQ
Customer Service Advocate
uShip
https://www.linkedin.com/company/uship
• Provide clear and simple explanations of concepts and processes to customers by using TalkDesk and ZenDesk
• Work cross-functionally with other departments to prioritize, coordinate and apply resources as needed
• Educated users who lacked technical proficiency on how to use the website
• Routinely placed in the top 5 department-wide for calls taken 
• Conducted phone screens on interested applicants
• Contributed to the weekly newsletter using SurveyMonkey
Austin, Texas Area
https://media-exp1.licdn.com/dms/image/C4E0BAQGEzwy51oZCBA/company-logo_100_100/0/1625696172895?e=1655942400&v=beta&t=yt9uEFUD644pA7UaTHkNWvrnn9pivdyF-CJL68A3Yr4
Member Support Specialist
LawnStarter
https://www.linkedin.com/company/lawnstarter
• Provide clear and simple explanations of concepts and processes to customers via ZenDesk
• Quickly respond to customer inquiries to ensure 100% customer satisfaction
• Designed email campaigns that drove high open rates, click-throughs, and a great member experience by using Canva and SurveyMonkey.
• Tested and optimized emails to improve KPI's while questioning and documenting best practices
• Analyzed campaign results and recommend changes for future email campaigns
• Curated a $10,000+ radio ad campaign from concept through execution.
• Ran a phone-based NPS program that surveyed thousands of users
• Drove brand engagement through a variety of social and community-based channels including Facebook, Twitter, Yelp, Google+, Nextdoor
Austin, Texas Area
https://media-exp1.licdn.com/dms/image/C560BAQGaFL4m8b0UBA/company-logo_100_100/0/1622681122996?e=1655942400&v=beta&t=K-JmfFIlh1lXB-MZyI5T5g9pUUNtk7zLTTfDpzu1P6s
Community Relations Manager
Radio and Television Broadcasting Technology/Technician
Broadcast Center - St. Louis
LinkedIn
www.linkedin.com
Agile Product Owner Role: Techniques
http://www.linkedin.com/learning/agile-product-owner-role-techniques
LinkedIn
www.linkedin.com
Agile at Work: Planning with Agile User Stories
http://www.linkedin.com/learning/agile-at-work-planning-with-agile-user-stories
https://www.linkedin.com/in/emilyschackart
Boston, MA
Emily Schackart
Social Media Marketing Specialist at Droplette
https://www.linkedin.com/in/addie-politi-0592a6229
United States
Addie Politi
Research And Development Intern at Droplette
https://www.linkedin.com/in/allison-santello-30516160
Asbury Park, NJ
Allison Santello
Droplette is the best way to care for and repair your skin. WE ARE HIRING!
https://www.linkedin.com/in/adubois
Washington DC-Baltimore Area
April DuBois
Wealth, Retirement, & Estate Strategies |                                                                                                                      Open Networker - 15,000+ connections
https://www.linkedin.com/in/aletheasaccoccia
Providence County, RI
Alethea Saccoccia, SHRM-CP (She/Her(s))
Senior Human Resources Manager at TribalVision
https://www.linkedin.com/in/rjnicholas
Greater Boston
Ryan Nicholas
Head of Analytics at Droplette (we're hiring!)
https://www.linkedin.com/in/erica-snyder-a2b475b4
Toledo, Ohio Metropolitan Area
Erica Snyder
IT Recruiter and LinkedIn Open Networker
https://www.linkedin.com/in/lucy-mcquilken-53124
Boston, MA
Lucy McQuilken
Chief Financial Officer at Droplette
https://www.linkedin.com/in/matias-dermond-522a10159
Boston, MA
Matias Dermond
Mechanical Engineering Student at Northeastern University
https://www.linkedin.com/in/rathi-srinivas-90806815
Cambridge, MA
Rathi Srinivas
Founder at Droplette [we are hiring!]
https://www.linkedin.com/in/jramcharan
Revere, MA
Jennifer Ramcharan
Droplette is the best way to care for and repair your skin. WE ARE HIRING!
https://www.linkedin.com/in/joshstanley1
Greater Boston
Josh Stanley
Droplette is the best way to care for and repair your skin. WE ARE HIRING!
https://www.linkedin.com/in/john-tocco-a1448833
St Charles, MO
John Tocco
Obsessed with hiring the best Microsoft Dynamics talent | Open Networker | 6000+ LinkedIn Connections | Yes, I want to see your dog photos
https://www.linkedin.com/in/megan-mcmillan-926603
Seattle, WA
Megan McMillan
Open Networker - Lets connect!
https://www.linkedin.com/in/ufukcemen
Irvine, CA
Ufuk Cemen
Software Development Manager at CCL Label
https://www.linkedin.com/in/youngerrichard
Tempe, AZ
Richard Younger
CSS + Much more Reach out any time!
https://www.linkedin.com/in/connery-otto
Greater Kalamazoo Area
Connery Otto
VDC Intern at CSM Group
https://www.linkedin.com/in/gregdballard
Lehi, UT
Greg Ballard
Customer Experience Leader
https://www.linkedin.com/in/knovakovich
San Francisco Bay Area
Kevin Novakovich
Customer Success Director at HireVue
https://www.linkedin.com/in/lawrencearnolie
San Francisco Bay Area
Lawrence Arnolie
Operations | Customer Success | Community Engagement | Customer Experience
Liked by Aaron Brooks
https://www.linkedin.com/signup/cold-join
Stay tuned! My content marketing book is coming soon! #contentmarketing #booklaunch
Liked by Aaron Brooks
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There. 👏🏿 Is. 👏🏾 No. 👏🏽 Pipeline. 👏🏼 Problem.If you don't have any Black leaders on your team, did you even look hard enough? We can help.…
Liked by Aaron Brooks
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About 5 months ago, I was unemployed and running out of unemployment benefits, packing my life into my car to move across the country, back home…
https://www.linkedin.com/in/aaron-brooks-47a14226
Auburndale, MA
Aaron Brooks
Owner at Perfect Postures
https://ca.linkedin.com/in/aaron-brooks
Oakville, ON
Aaron Brooks
Vice President of Strategy and GTM Enablement at Softchoice
https://uk.linkedin.com/in/aaron-b-87907a54
Warrington
Aaron B.
Public Sector Client Director
https://www.linkedin.com/in/aaronbrooks
Greater Chicago Area
Aaron Brooks
VP Business Development - Compass Marketing, Author - "SINCERITY - The Recipe for Living Your Best Personal and Professional Life" (available on Amazon),  Connector, Strategic Relationship Manager, Public Speaker
https://ca.linkedin.com/in/aaron-brooks-50792aa9
Okanagan Falls, BC
Aaron Brooks
Parts Specialist