Benjamin S.
Director of Customer Support at Glytec
Customer Support at Glytec
Update -even during Covid, I'm still open to new volunteer opportunities - especially in education, youth programming (I <3 Scratch) and robotics, and mutual support for those of us dealing with chronic medical conditions.
Glytec
https://www.linkedin.com/company/glytec-llc
https://media-exp1.licdn.com/dms/image/C4E0BAQGP10vtd6MDCg/company-logo_100_100/0/1583415016027?e=1655942400&v=beta&t=4bZpat8NVHOSVWTrGTr8QMNpOfWdh-AxUYN1FW1NKFc
Director of Customer Support
Glytec
https://www.linkedin.com/company/glytec-llc
Greater Boston Area
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Integration Engineer
Epic
https://www.linkedin.com/company/epic1979
As a TS, I provided ‘all tier’ support for scheduling (Cadence), Referrals, Provider (SER), and kiosk (Welcome) applications at regional, safety net, and destination medical centers. My specialties included schedule optimization, dental workflow integrations, and appointment requests/follow-up visits. I also co-founded our monthly team newsletter and mentored multiple new hires.

Accomplishments:
-Designed & developed “minimum gap” search logic for dental scheduling needs
-Led knowledge management, documentation, and mentoring programs for Cadence TS
-Ran multiple large, complex, and expedited Welcome kiosk & tablet installations and customizations
Verona, Wisconsin
https://media-exp1.licdn.com/dms/image/C4D0BAQH6HS4jtIcQ4w/company-logo_100_100/0/1519910684635?e=1655942400&v=beta&t=SNltXGaNYGC2rJIwlyl0jUEB0eNQoHwxk2p4F59J7C4
Technical Services Engineer
BadgerBOTS Robotics Corporation
I left graduate school to form my volunteer work into a job – running a small nonprofit that did robotics and programming with kids. I was the first employee of BadgerBOTS, doing everything from curriculum design and instruction to carpet installation and IT.

Accomplishments:
- Forged partnerships with community organizations, including Boys & Girls Clubs and the Girl Scouts
- Created & ran after school robotics club program for half of Madison’s community centers 
- Managed budget, grant writing, registration system, and bookkeeping
- Developed materials and activities for six different summer programs
Madison, Wisconsin Area
Executive Director
FIRST
https://www.linkedin.com/company/first_2
BadgerBOTS became the FIRST LEGO League (FLL) affiliate within months of its founding. While serving as ED for our Madison-area nonprofit, I was also managing FLL for the whole state.

Accomplishments:
- Secured sponsorships and managed budget for entire Wisconsin program 
- Coordinated statewide tournaments for Wisconsin’s FIRST LEGO League
Madison, Wisconsin Area
https://media-exp1.licdn.com/dms/image/C4E0BAQH84a8U9T3RLg/company-logo_100_100/0/1625167934987?e=1655942400&v=beta&t=RvmX8GnPo5_e4E8s74ItE2VWTKOwB9WhTlZaciZd0Nk
FIRST LEGO League Operation Partner for the State of Wisconsin
University of Wisconsin-Madison
https://www.linkedin.com/company/uwmadison
- Designed & built fiber lasers for use in high speed, high temperature spectroscopy instruments
- Served as point-person and troubleshooter for lab electronics and power requirements
Madison, Wisconsin Area
https://media-exp1.licdn.com/dms/image/C560BAQFyYW54n5mwAw/company-logo_100_100/0/1568139083496?e=1655942400&v=beta&t=i4IF6nyRNOh_XoF4F1saU7KgfcX1gOvRofoqzIpQrfY
Photonics Research Assistant - Engine Research Center
ASML
https://www.linkedin.com/company/asml
- Designed, tested, and documented power electronics PCBs for VLSI photolithography tools 
- Led team effort to update machine tool cabling to meet industry regulations
https://media-exp1.licdn.com/dms/image/C560BAQGssQfw50QsaQ/company-logo_100_100/0/1519855871260?e=1655942400&v=beta&t=2YveX4sXLQlzx1Kbulx3J1d2ltiGlVZzTvpPmcO6NDY
Electrical Layout Engineer
Stern College
Greater New York City Area
Adjunct Instructor
Master of Science (M.S.)
Electrical and Electronics Engineering
https://media-exp1.licdn.com/dms/image/C560BAQFyYW54n5mwAw/company-logo_100_100/0/1568139083496?e=1655942400&v=beta&t=i4IF6nyRNOh_XoF4F1saU7KgfcX1gOvRofoqzIpQrfY
University of Wisconsin-Madison
https://www.linkedin.com/school/uwmadison/
Bachelor of Science - BS
Electrical and Electronics Engineering
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Brown University
https://www.linkedin.com/school/brown-university/
Education
The Clubhouse Network
https://www.linkedin.com/company/clubhouse-network
https://media-exp1.licdn.com/dms/image/C510BAQGAKDmxmh7Mpw/company-logo_100_100/0/1519873685004?e=1655942400&v=beta&t=ttZdls0ObSULHM6WeOU9bzIF8UTIiHPrrx7iZNDNA5s
Mentor
Food For Free Committee, Inc.
https://www.linkedin.com/company/food-for-free
https://media-exp1.licdn.com/dms/image/C4E0BAQEC4-gjb_3vhA/company-logo_100_100/0/1555007749078?e=1655942400&v=beta&t=1PtgnRMLqob195XOMzALqtrmYfhJf4WHutB_ZESSV-c
Family Meals Maker
Education
Cambridge Public Library
https://www.linkedin.com/company/cambridge-public-library
Instructor
Education
Sherman Middle School
Tutor, Maker Club Helper
Education
Vera Court Neighborhood Center
Everyone should volunteer at Vera Court
RISE Program Tutor
826 NYC
https://www.linkedin.com/company/826-nyc
Tutor
Epic
Cadence Administrator
Epic
Prelude Administrator
Epic
Referrals Administrator
Epic
Welcome Administrator
https://www.linkedin.com/in/caseysteigertracy
Boston, MA
Casey Tracy
Vice President of Customer Management at Glytec
https://www.linkedin.com/in/erin-hendrick-5752885
Newton Highlands, MA
Erin Hendrick
Realtor- The Baker Team at Keller Williams Chestnut Hill
https://www.linkedin.com/in/kathryn-brady-776500121
Greenville-Spartanburg-Anderson, South Carolina Area
Kathryn Brady
Technical Support and Operations Management Professional
https://www.linkedin.com/in/netsec4u
Lexington, SC
Robert Eder
Sr. SQL DBA at Glytec
https://www.linkedin.com/in/maria-membrino-7b9b096
Acton, MA
Maria Membrino
Director of Integration Engineering at Glytec
https://www.linkedin.com/in/radams2011
Elmira, NY
Robert Adams, Jr.
Data Logistics | Integration Engineer | Team Leader
https://www.linkedin.com/in/tim-o-smith-29182465
Greenville, SC
Tim O Smith
Infrastructure Engineer at Glytec
https://www.linkedin.com/in/courtney-ergott-mha-12785383
Elmira-Corning Area
Courtney Ergott, MHA
ED Pulsecheck Application Analyst at Arnot Health
https://www.linkedin.com/in/madisonravo
Greater Boston
Madison Ravo
Regional Sales Executive at Glytec
https://www.linkedin.com/in/alexandraanderson
Boston, MA
Alexandra Anderson
VP, Head of Specialty Markets & Growth @ New Directions Behavioral Health
https://www.linkedin.com/in/jarnot
Greater Boston
Kevin Jarnot
Chief Information Officer at Uptime Institute
https://www.linkedin.com/in/amyzmolek
Seattle, WA
Amy Zmolek
E-Commerce Sales | All Things Amazon
https://www.linkedin.com/in/jake-berlin-b857b45
New York, NY
Jake Berlin
Commercializing and scaling climate tech
https://www.linkedin.com/in/lauren-underwood-p-e-9a84b244
Quincy, MA
Lauren Underwood, P.E.
Project Manager at Environmental Partners
https://www.linkedin.com/in/carolyn-monachelli-63872741
Stratford, CT
Carolyn Monachelli
Receptionist/Administrative Assistant at United Methodist Homes
https://www.linkedin.com/in/joanna-jenkins-2679114a
Conklin, NY
Joanna Jenkins
Art and Education professional
https://www.linkedin.com/in/shammahkitiibwa
Canton, MA
Shammah Kitiibwa
Information Security Analyst at Point32Health
https://www.linkedin.com/in/myrna-jean-charles-b297381b
Medford, MA
Myrna Jean-Charles
Broker at Weichert Realtors, Blueprint Brokers LLC
https://www.linkedin.com/in/vphrprofessional
United States
Rick Horne
Human Resources Executive in Behavioral Healthcare and Pharmaceuticals.
https://www.linkedin.com/in/jennifer-moody-529b5a130
Sweet Valley, PA
Jennifer Moody
State University of New York College at Brockport
Liked by Benjamin S.
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We are growing our clinical team.
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With Glytec, we're bringing innovation to the point of care for people living with diabetes: https://go.roche.com/ih7dx  Our collaborative…
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Big news from Glytec  today! We have just announced our strategic digital health partnership with Roche Diagnostics USA further bringing glycemic…
https://uk.linkedin.com/in/benjamins1511
United Kingdom
Benjamin S.
BSc, M.A., MSc
https://ca.linkedin.com/in/benjamin-s-15737687
Montreal, QC
Benjamin S.
Consultant en Cyber Sécurité at KPMG Canada
https://de.linkedin.com/in/benjamin-s-22787491
Greater Munich Metropolitan Area
Benjamin S.....
Senior Vice President Finance & Controlling
https://at.linkedin.com/in/benjamin-s-60a601107
Austria
Benjamin S.
Business development || Blockchain
https://fr.linkedin.com/in/benjamin-s-815a8964
Greater Rennes Metropolitan Area
benjamin S.
Directeur réseau chez MARC Dorcel S.A.