Ahmad Abdussamad
Supervisor at Concentrix
Supervisor
Concentrix
https://www.linkedin.com/company/concentrix
Facilitated continuous improvement meeting and exceeding program metrics.
Supervise a group of inbound call center professionals on a multi-client support desk .Responsibilities included motivating a team to reach/exceed goals, reporting, and disciplinary action.
Provide consistent coaching and development to staff with ongoing training, quality monitoring,and delivering employee performance evaluations.Ensure that all agents are meeting statistical targets and provide action plans for those that fall below expectations.
Manage sales and lead goals, staffing, scheduling and daily tasks.
Make recommendations to management regarding the development of policies and procedures; identify and implement processing efficiencies.
Represent the organization in various meetings with the client and management team. Ensures that the actions of the group are met and are in line with client goals.
https://media-exp1.licdn.com/dms/image/C560BAQH06vjzGkJPQQ/company-logo_100_100/0/1547217591253?e=1655942400&v=beta&t=2oZyl-5_x5L0XgDYLyp3CN0a2lGonNN_DGo1QGC7D2Y
Supervisor
BA/BS
Organizational Management
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Roberts Wesleyan College
https://www.linkedin.com/school/roberts-wesleyan-college/
https://www.linkedin.com/in/stuartreeves
Greater Phoenix Area
Stuart Reeves
Global Talent Acquisition Professional
https://ph.linkedin.com/in/ni%C3%B1o-bryan-alferez-o-a44543a0
Metro Cebu
Niño Bryan Alferez O.
Administrative Assistant at Traffic Counsel
https://www.linkedin.com/in/randallagee
Norman, OK
Randall Agee "CEO, President, Founder, Influencer"
President - Allshore Virtual Staffing, USA | Remote Staffing Expert / Mentor / Lead Generator
https://www.linkedin.com/in/mullermike
Boston, MA
Mike Muller
Vice President Strategic Partnerships at Array
https://www.linkedin.com/in/timaustrums
Greater Minneapolis-St. Paul Area
Tim Austrums
CEO, Customer Experience Consultant at The Connected Hive | Connecting businesses with the best contact center partner to enhance their customer experience.
Greater Minneapolis-St. Paul Area
https://www.linkedin.com/in/davidlabatt
Lees Summit, MO
David LaBatt
Call Center Outsourcing Expert | BPO Contact Center Consultant ► Helping Clients Find The PERFECT Fit Call Centers
https://www.linkedin.com/in/macdonaldwriter
Greater Tampa Bay Area
Scott D. MacDonald
Senior Vice President – Global Program Management at Citi
https://www.linkedin.com/in/deniseldewitthanley
Plymouth, MI
Denise DeWitt
Project Management at 3P Partners 3P Partners' Solutions for Improving Business, Operational & Workplace Performance
https://www.linkedin.com/in/matthewahlers
Colorado Springs, CO
Matthew Ahlers
President & CEO, Worldwide Call Centers, Inc.
https://www.linkedin.com/in/gregandersonbs
Irvine, CA
Greg Anderson
Information and Cyber Security Recruiter - Texas & Remote
https://www.linkedin.com/in/jorgecolon
Hamden, CT
Jorge Colon
Executive Recruiting Leader / Commerical Analytics / Pharma / Big Data / Software /
https://www.linkedin.com/in/chrisbrecheen
Dallas-Fort Worth Metroplex
Chris Brecheen
Passionate. Innovative. Full of Grit.
https://www.linkedin.com/in/fcasale
New York City Metropolitan Area
Frank Casale
Digital Labor is the holy grail!
Cofounder, ChoiceWORX
Founder, Institute for RPA & AI
https://www.linkedin.com/in/rossshafer
Lone Tree, CO
Ross Shafer
CPAE Funny Keynote Speaker on Change. Comedian/talk & game show host ABC, FOX, USA, NBC, Hall of fame keynote speaker/consultant to Fortune 500's - Keeping Leaders Relevant - TV Emmy winner
https://www.linkedin.com/in/greghutchins
Portland, OR
Greg Hutchins PE CERM
Principal Engineer of Quality + Engineering. Founder of Certified Enterprise Risk Manager® (CERM) Academy, 800Compete.com.
https://www.linkedin.com/in/plashkesdan
Del Mar, CA
Dan Plashkes
CEO & Founder @ S&P Data Digital,  Early Stage Investor @ OwnersBox (Fantasy Sports), 7x Entrepreneur with 5x Exits, Revenue Savage, Long Term Thinker, Dreamer Of The Possible
https://www.linkedin.com/in/melinda-gonzalez-sandlin-87658a9
Austin, TX
Melinda Gonzalez Sandlin
CEO at Benprise
https://www.linkedin.com/in/mhary-grace-williams-663a7ab9
Greater Phoenix Area
Mhary Grace Williams
Former HR Recruiter at Anderson Group Philippines
https://www.linkedin.com/in/davidwadeporter
Oceanside, CA
David Porter
Account Director-Microsoft Corp
Kathleen M.
      
          



            
              
        
              
  

    
        I worked with Ahmad on the IBM Program. He is a team player, motivator and mentor. He is well respected by those who work for him and with him. Ahmad is an asset to Concentrix!
https://in.linkedin.com/in/javed-ahmad-khan-abdussamad-203543172
Mumbai
Javed Ahmad Khan Abdussamad
Quality Engineer At Accupack Engineering Pvt. Ltd
https://in.linkedin.com/in/abdussamadargungu
Noida
Ahmad Abdussamad Ibrahim
Bachelor of Science - BSIT at Noida International University
https://ph.linkedin.com/in/ahmad-abdussamad-66bbbb168
Philippines
ahmad abdussamad
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https://www.linkedin.com/in/ahmad-abdussamad-531688a5
Fairport, NY
Ahmad Abdussamad
Customer Service at Xerox