Andrew Arnott
Senior Sales Engineer at RSA Security
Thales, 2016 - 2021
Sales Engineer

Datablink, McLean, VA 2015 - 2016
Sales Engineer

Vasco Data Security, Marlborough, MA 2011 – 2015
Support Engineer

Biscom, Billerica, MA 2010-2011
Support Engineer 

• Provide support for Biscom's SSL based secure file transfer application by helping clients troubleshoot issues on both Windows and Linux based platforms. 
• Assist with pre-sales demonstrations of the product. 
• Maintain installation packages for upgrades and patches to the application. 
• Record and assist with issues found while providing QA for beta releases of the application. 

Inforonics, Littleton, MA 2006-2010 
Senior NOC Technician 

• Interacted with a wide range of clientèle; from top tier Network Engineer staff to End Users of residential technologies to resolve a wide range of technical issues including enterprise wireless networking, cluster server administration, SSO applications, and enterprise VOIP service. 
• Administrated managed hosting for clients mainly in Windows environments with some Linux support. 
• Provided training and guidance for new employees or employees taking on new clients. 
• Maintained and updated documentation and run books for multiple issues and products. 

National Leisure Group, Woburn, MA 2002-2006
Help Desk Analyst/ Jr. NOC Technician 

• Diagnose and resolve application, software, and connectivity problems requiring telephone or on-site support involving Windows, Microsoft Office, Outlook, and others including remote work through Desktop Authority and VNC. 
• Maintain physical inventory of Company hardware, as well as assists in moves, changes and/or additions. 
• Administer Active Directory and MS Exchange accounts. 
• Monitored Windows 2000 servers through SiteScope and implement basic troubleshooting.
• Supported the implementation of Avaya Phone System using IP, software based, and hard phones. Assisted users in crossing over from the Aspect Phone System.
RSA Security
https://www.linkedin.com/company/rsasecurity
Bedford, Massachusetts, United States
https://media-exp1.licdn.com/dms/image/C4E0BAQEZOq0oRS1_Lg/company-logo_100_100/0/1519907873344?e=1655942400&v=beta&t=PZh7hBOUz2qQ_dnfxr-qUnoaLh7GkzKIs14OENENdhc
Senior Sales Engineer
Gemalto (now Thales Digital Identity & Security)
https://www.linkedin.com/company/thalesdis
https://media-exp1.licdn.com/dms/image/C560BAQHRBaYLFLGchA/company-logo_100_100/0/1587888254188?e=1655942400&v=beta&t=_-E0IYt6qkqdCMpKL6vSJmu5jGjrWcS2-YTZEnwl634
Sales Engineer
Datablink
https://www.linkedin.com/company/datablink
https://media-exp1.licdn.com/dms/image/C4D0BAQHQBCXyJUn_Cw/company-logo_100_100/0/1519874147930?e=1655942400&v=beta&t=y1Chpn7z1ERv8TCZ8Y8bt8rh1yiMtryf7W3f_BD9ii8
Sales Engineer
Bliss on Tap Publishing
Writer and Creator of the 6 issue limited comic book series "I Play the Bad Guy" and the upcoming sequel "I Play the Bad Girl".
Writer/Creator
Vasco Data Security
https://www.linkedin.com/company/vasco-data-security
https://media-exp1.licdn.com/dms/image/C560BAQHIy9O6ZeywHg/company-logo_100_100/0/1529397569161?e=1655942400&v=beta&t=A7U59fL1W6DY74WJ49TQcYYfT6Lb-jTlyvWSLeql-J4
Support Engineer
Biscom
https://www.linkedin.com/company/biscom
https://media-exp1.licdn.com/dms/image/C4E0BAQFQ3QLVqvgY6g/company-logo_100_100/0/1585776191834?e=1655942400&v=beta&t=zYFwYLRyvmaR-m9Pevm9GQCCrBCjLrwAVGmK3xHkbgI
Support Engineer
Inforonics, LLC
https://www.linkedin.com/company/inforonics
• Interacted with a wide range of clientèle; from top tier Network Engineer staff to End Users of residential technologies to resolve a wide range of technical issues including enterprise wireless networking, cluster server administration, SSO applications, and enterprise VOIP service. 
• Administrated managed hosting for clients mainly in Windows environments with some Linux support. 
• Provided training and guidance for new employees or employees taking on new clients. 
• Maintained and updated documentation and run books for multiple issues and products.
https://media-exp1.licdn.com/dms/image/C510BAQHT6LVyxCWqhQ/company-logo_100_100/0/1519856019332?e=1655942400&v=beta&t=EocChzt0t3LZoWNiic6qIEVseDu3IBpl73rWOzaNric
Technical Support Engineer
Cross Country Healthcare
https://www.linkedin.com/company/cross-country-healthcare
• Diagnose and resolve application, software, and connectivity problems requiring telephone or on-site support involving Windows, Microsoft Office, Outlook, and others including remote work through Desktop Authority and VNC. 
• Monitor Technical Support E-mail queue and voice mail to ensure a timely response to employees.
https://media-exp1.licdn.com/dms/image/C4D0BAQEoee8NiWk09g/company-logo_100_100/0/1611264324428?e=1655942400&v=beta&t=xv5K3L60Hc0WTWaGi4tlLNpYOCJMSBtzFl12dsaSULw
Helpdesk Technician
World Travel Holdings (formally National Leisure Group)
https://www.linkedin.com/company/world-travel-holdings
• Diagnose and resolve application, software, and connectivity problems requiring telephone or on-site support involving Windows, Microsoft Office, Outlook, and others including remote work through Desktop Authority and VNC. 
• Monitor Technical Support E-mail queue and voice mail to ensure a timely response to employees. 
• Maintain physical inventory of Company hardware, as well as assists in moves, changes and/or additions. 
• Administer Active Directory and MS Exchange accounts. 
• Monitored Windows 2000 servers through SiteScope and implement basic troubleshooting for alerts while on call for 24 hour support providing basic system troubleshooting. 
• Supported the implementation of Avaya Phone System using IP, software based, and hard phones. Assisted users in crossing over from the Aspect Phone System.
https://media-exp1.licdn.com/dms/image/C4E0BAQEWLI06uIlvng/company-logo_100_100/0/1520886403767?e=1655942400&v=beta&t=Xy0ULNRPvw4HhcCH6OWF__izPnpFpyeFdJaJD0j9lWs
Help Desk Analyst
Bachelor of Science (BS)
https://media-exp1.licdn.com/dms/image/C4D0BAQGtfqbs1SGkEQ/company-logo_100_100/0/1591772469075?e=1655942400&v=beta&t=zDp0R_WCVpVdmaXO1XolbGEsPS8GvUza7K_g0a-koGI
Assumption College
https://www.linkedin.com/school/assumptionuma/
Animal Welfare
Lowell Humane Society
Volunteer Director of I.T.
https://www.linkedin.com/in/edwardsbecky
New York City Metropolitan Area
Becky Edwards
Sales Professional since 2000
https://ca.linkedin.com/in/bobwadams
Markham, ON
Bob Adams
Major Account Executive at Fortinet
https://www.linkedin.com/in/wayne-price-cissp-b3a5a51a
Kennett Square, PA
Wayne Price, CISSP
Information Security Sales - Retired
https://www.linkedin.com/in/kurt-phillips-14a3a55a
Frederick, MD
Kurt Phillips
Software Account Manager at Red Hat
https://www.linkedin.com/in/kristinamariefoge
Peoria, AZ
Kristina Foge, PHR
Customer Success Leader | Renewals | Customer Advocate | Gainsight | HCM
https://ca.linkedin.com/in/bethany-honsinger-72775840
Oakville, ON
Bethany Honsinger
Global Operations Program Manager at NetApp
https://www.linkedin.com/in/paulmartis
Raleigh-Durham-Chapel Hill Area
Paul Martis
Account Manager at NetApp
https://www.linkedin.com/in/marcsturner
Garden City, NY
Marc Turner
Customer Success, at Yugabyte - The Distributed SQL Database
https://www.linkedin.com/in/angelica-brown
Ashburn, VA
Angelica Brown
CEO at Data Storage Science | Building Tomorrow's Infrastructure. Today.
https://www.linkedin.com/in/nick-bumpass-557ab865
Keller, TX
Nick Bumpass
Director of Strategy at Emerge Medical Data Intelligence
https://www.linkedin.com/in/jason-alfonso
San Francisco Bay Area
Jason Alfonso
Data empowers every organization to fulfill its purpose
https://www.linkedin.com/in/richwerhun
Greater Scranton Area
Rich Werhun
Revolutionizing how data in the cloud is accessed on a global basis. With LucidLink, gone are the days of users continually "syncing" to and from the cloud.
https://www.linkedin.com/in/cstephen
Woodstock, GA
Christopher Stephen
Sales Engineer Team Lead at SentinelOne
https://www.linkedin.com/in/pablo-armas-panw
Dallas-Fort Worth Metroplex
José Pablo Armas
Senior Sales Engineer
https://www.linkedin.com/in/monti-zara-8588a2102
Irvine, CA
Monti Zara
9K+ Connections Club
https://www.linkedin.com/in/robert-wachsman-8578256
Nashua, NH
Robert Wachsman
Sales Engineer - enterprise and portable platforms for cyber analysis and mission critical deployment
https://www.linkedin.com/in/arpanet
Greater Boston
Matt White
Cloud Security and Network Transformation
VCIX-NV | CCIEx7 #14533 | CCDE 2012::15
https://www.linkedin.com/in/djrodriguez1
Jacksonville, FL
Dale Rodriguez
Senior Cloud Sales Engineer at Sysdig
https://www.linkedin.com/in/gmcartwright
Greater Boston
Graham Cartwright
Senior Solutions Engineer at CloudHealth by VMware
Liked by Andrew Arnott
https://www.linkedin.com/signup/cold-join
Today, #RSAC celebrates #IWD2022 by sharing out some of the top viewed RSAC resources that happen to come from women contributors. Stay tuned for the…
Liked by Andrew Arnott
https://www.linkedin.com/signup/cold-join
When companies embark upon their journey to cloud, they must create a blueprint to deliver streamlined capabilities and outcomes leveraging cloud…
Liked by Andrew Arnott
https://www.linkedin.com/signup/cold-join
DEV vs QA….
https://ca.linkedin.com/in/andrew-arnott-463261
Ottawa, ON
Andrew Arnott
https://www.linkedin.com/in/andrew-g-arnott
Norwell, MA
Andrew Arnott
President and CEO, John Hancock Investments | Head of Wealth and Asset Management, United States and Europe
https://uk.linkedin.com/in/andrewarnott
Bristol
Andrew Arnott
.NET Developer (C#, ASP, MVC, JS, SQL, etc)
https://au.linkedin.com/in/andrew-arnott-06063461
Greater Sydney Area
Andrew Arnott
Data Specialist | Analytics & Insight Generation | Visualisation & Reporting | Technical Marketing Strategy