Alison Armstrong, MSM MIS
Lead Principal at Wavestone
Senior Change Management Consultant
Executive-level professional,  collaborating with senior leadership to define, launch, and drive mission-critical, strategic initiatives using industry best practices in strategic planning, project/program and change management. Detail oriented and process driven; skilled in applying proven business management methodologies to ensure high quality outcomes. Exceptional communicator and change agent, recognized for ability to identify continuous change actions to reduce costs, enhance quality, and increase efficiencies.

SPECIALTIES 
•	Strategic Planning
•	Change Management 
•	Program/Project Management
•	Six Sigma/DMAIC/Agile, AgileSHIFT
•	Communication Strategies
•	Performance Improvement
•	Emotional Intelligence
•	eLearning
•	Information Mapping
•	Instructional Systems Design

CAREER HIGHLIGHTS
Strategic Change Management: Supported successful deployments of enterprise-wide change management strategies for Fortune 100 high tech organizations, incorporating strategic planning, sponsorship engagement, stakeholder analysis/impact assessments, business impact assessments, readiness review and testing plans, marketing/communication/learning strategies and plans, and process redesign.

Cost Efficiencies: Generated a cost savings of $11 million over three years by creating an open architecture eLearning platform, learning methodology and streamlined Learning Management System; increasing efficiency 75%. Reduced tech support calls and associated labor costs approximately 35% by performing comprehensive analysis of internal and external customer complaints.

Learning and Communications strategies: Developed/implemented social media/learning communications and training strategies to enable peer to peer collaboration, communication and experiential learning resulting in higher and faster adoption rates.

Enterprise-Wide Change Initiatives
•	IT/ERP Transformations (Saas, PaaS, IoT)
•	Enterprise Architecture
•	Performance and Vendor Management
•	Organizational Transformation
Wavestone
https://www.linkedin.com/company/wavestone
As a Wavestone Principal, I provide / Wavestone provides C-suite IT executive advisory consulting services to Fortune 1000 organizations striving to reduce operational expenses while driving transformational service improvements. 

Wavestone US is the North American arm of Paris-based global management and IT consulting firm Wavestone. For over the past 15 years, we have supported the transformations of more than 200 Fortune 1000 companies across a wide range of industries. The team is composed of consultants who average more than two decades of experience as former C-suite executives and IT leaders, offering a practitioner's perspective on IT strategy, cost optimization, operational improvements, cybersecurity, and business management. 

Our capabilities include:
1.	Strategy & Planning: assessment & roadmapping, target operating model design, cloud strategy & migration, organizational design, BI platform strategy, mergers & acquisitions
2.	Cost Optimization: IT sourcing advisory, vendor rationalization, costs assessment & benchmarking, vendor management office, application rationalization, infrastructure modernization
3.	Delivery Effectiveness: program & project management, portfolio & demand management, program management playbook, benefits realization management, organizational change management
4.	Cybersecurity & Digital Trust: cybersecurity framework design, operational security sourcing, data privacy & protection, 3rd party risk management, cloud security, crisis management
5	Digital Business Enablement: data & services fabric design, product modernization, omni-channel / unified commerce, digital workplace, process automation, customer engagement design
3.	IT Talent Solutions: interim CIO/IT leadership, contract staffing, permanent placement

www.wavestone.us
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Lead Principal
Silicon Valley Bank
https://www.linkedin.com/company/silicon-valley-bank
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Senior Change Management Consultant
Western Digital
https://www.linkedin.com/company/western-digital
San Francisco Bay Area
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Senior Change Management Consultant
WGroup
https://www.linkedin.com/company/wgroup
WGroup is a management consulting firm with a peer-to-peer approach to IT optimization and transformation. The firm is composed of solely senior consultants and we work with Fortune 1000 companies across a wide range of industries. WGroup is known for on outcome-driven, service provider-agnostic approach that optimizes IT operations and minimizes costs. We believe in respect, integrity, insight, collaboration, and passion. We believe in teamwork and intellectually stimulating projects. We blend rigorous, fact-based analysis and creative thinking to deliver solutions that exceed our clients’ expectations.

We service focus on:
IT Strategic Planning (IT strategy, Cloud Strategy, IT Assessments & Sourcing Strategy), 
IT Transformation and Optimization (M&A, Applications Rationalization and Infrastructure Modernization and Sourcing Advisory)
IT Operations Improvements (Vendor Management, Change Management, Service Management, Governance, Demand Management, Financial Management, Organizational Design &Program Management)

If you are interested in learning more, contact me!
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Principal
ServiceNow
https://www.linkedin.com/company/servicenow
Santa Clara, California
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Senior Change Management Consultant
Salesforce
https://www.linkedin.com/company/salesforce
San Francisco, California
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Communications Director, Critical Incident Center
VMware
https://www.linkedin.com/company/vmware
Virtual Sales Event Communications Strategy and Implementation: created global communications strategies by region to promote, update and facilitate consistent attendance and engagement during a three day, virtual, yearly sales meeting. 

Sigma Change Management Strategy: Created a change management strategy for Lean and Six Sigma integration across the enterprise, which included: stakeholder analysis, sponsorship and stakeholder engagement plan, impact assessment and an overall strategic approach for adoption and measuring success

     Identify/Define the touchpoints to integrate the Lean and Six Sigma methodology with the Software Development, Agile and Change Management lifecycles

     Define/Create an enterprise-wide Ambassador Network to ensure people receive the coaching they need beyond training.
Palo Alto, CA
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Senior Change Management Consultant
SunEdison
https://www.linkedin.com/company/sunedison
IT reorganization and transformation assessment: define the current state from a change perspective, then conduct an analysis to determine what is needed to get to the future state. 

Define immediate priorities for change management activities, conduct a stakeholder analysis to determine the current organizational landscape, which will be the foundation for defining the future state reorganization change management strategy. 

Design, development and implementation of Career and Leadership Development Plans to provide stability during multiple mergers and acquisitions and re-organizations.

Create change management strategies for multiple enterprise-level initiatives, which include stakeholder analysis/impact assessments, communication strategies, training strategies, and readiness reviews and post project evaluations.
Belmont, CA
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Senior Change Management Consultant
Genentech
https://www.linkedin.com/company/genentech
Lead and manage multiple change management projects for global initiatives.

Create adoption strategies tailored to the needs of each stakeholder group using the ADKAR change management methodology. 

Provide organizational change management strategic advisement for cross functional impacted initiatives.

Document strategies, tactics and timelines with specific plans for sponsor engagement to generate awareness, desire and alignment among stakeholders.
South San Francisco
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Senior Change Management Consultant
Cisco Systems
https://www.linkedin.com/company/cisco
Lead and manage change management resources and responsibilities for large-scale, complex, global, enterprise-wide transformational projects.

Utilize the Next Generation Change Leadership Framework to manage global project- and program-level change management initiatives and strategies.

Conduct stakeholder impact analysis/assessments, cross-functional business analysis, business impact analysis, stakeholder readiness reviews and measure change.

Analyze, design, develop, implement, and evaluate marketing/technical country-specific communications and training strategies and schedules using established templates. 

Create project plans for all deliverables, including business readiness, training, and communications.
Milpitas, CA
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Senior Change Management Consultant at Cisco Systems, Inc.
Chevron
https://www.linkedin.com/company/chevron
Craft conceptual strategies, solutions, and communication strategies/plans.

Use corporate change management methodology to establish communications processes between global operating companies.

Identify opportunities and alternatives to increase reliability, speed of execution, or reduce costs.

Provide change management direction, action, and resolution using a defined Chevron-specific project management and change management methodology.

Provide strategic planning, organizational assessment, competency modeling, facilitation, team building, organizational and job design, process design, and training design/delivery.

Provide a consistent view (snapshot) of all integrated plans into one tool demonstrating interdependencies and cross-functional redundancies to show each group their current status.
San Ramon, CA
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Senior Change Management Consultant
ESI International
https://www.linkedin.com/company/strategyexecution
Lead Instructional Design, Programming, and Operations departments, creating eLearning courses using Applied Performance-based learning methodology.

Build a major Programming Department, realizing a cost savings of $11 million over three years by bringing programming in-house.

Create a methodology for online learning based on Applied and Adaptive Learning methodologies.

Facilitate Flash and XML Applied Performance-based learning system by creating a technology platform.

Conduct thorough needs assessments and recommended learning strategy solutions resulting in consistent savings to client. 

Deliver projects on time, within budget, and according to client specifications through strategic planning, implementation, and evaluation.

Identify, hire, and manage teams of project managers, instructional designers, programmers, graphic artists, and subject matter experts to execute development efforts.

Oversee system enhancements and testing activities for a legacy Learning Management System.

Perform comprehensive analysis of internal and external customer complaints, reducing technical support calls by 30%.

Manage annual revenue and budgets in excess of $4 million, consistently achieving accurate or below budget projections for staff, facility, hardware, and software needs of eLearning Department.

Administer development efforts for new, public, and client-tailored course materials.
Arlington, VA
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Director, eLearning
Freddie Mac
https://www.linkedin.com/company/freddie-mac
Coordinate and control overall workflow of multiple, complex documentation and training projects from concept to publishable copy, including reproduction and distribution/delivery. Manage the work of 55 writers.

Research, write, and implement department and division policies and procedures for training and documentation.

Create an efficient process for coordinating content distribution from 45 business units, effecting change management by revising outdated policies and procedures for complex technical publications.

Redesign business process by developing infrastructure for policies and procedures, clearly defining core competencies and creating high internal productivity and value migration to external customers.

Write and edit complex documentation for internal and external customers.

Analyze, design, and develop effective training programs and online documentation.

Research, write, edit, and produce complex technical publications, coordinating the work of 45 writers as Technical Writer/Editor and using Information Mapping methodology.
McClean, VA
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Curriculum Development Manager
Citibank
https://www.linkedin.com/company/citi
Design and edit client/investment due diligence reports for potential leveraged buyouts and monthly newsletter. 

Coordinate PC Compliance — an in-house audit system of forty computers, loading software, troubleshooting and basic maintenance. 

Coordinate special projects, managed quarterly and monthly budget, processed and recorded cash disbursements.
Greater New York City Area
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Technical Writer
MSM/MIS
Masters of Science in Management and Information Systems
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University of Maryland University College
https://www.linkedin.com/school/university-of-maryland-global-campus/
BS
Technical Communications
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University of Maryland Global Campus
https://www.linkedin.com/school/university-of-maryland-global-campus/
Associate’s Degree
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New York University
https://www.linkedin.com/school/new-york-university/
Enterprise Change Management Bootcamp
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Search Inside Yourself Leadership Development
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Environment
San Francisco Bay Wildlife Society
•	San Francisco Bay Wildlife Society – strategic planning, marketing and communications, and event planning
•	San Francisco Bay Wildlife Refuge Systems – habitat restoration, visitor center reception, trail maintenance
Emeritus, Member Board Of Directors
Prosci
Prosci Change Management Certification
Clark Consulting and Training, Inc.
Instructional Systems Design
Clark Consulting and Training, Inc.
Information Mapping
https://www.linkedin.com/in/carly-hosay
San Francisco Bay Area
Carol "Carly" Hosay
Expert in Change Management  | Senior Consultant of Change Management | Director of Change Management
https://www.linkedin.com/in/kstepke
Napa, CA
krysten stepke
Director Of Performance Improvement--Napa-Solano Service Area (Vallejo & Vacaville Hospitals) at Kaiser Permanente
https://www.linkedin.com/in/michellekmillerprofile
Newport Beach, CA
Michelle K. Miller M.S., Prosci
Celebrity & Executive Events|OCM|OD|HR|IT|Business
https://www.linkedin.com/in/medjrochette
San Francisco, CA
Medj Rochette
Global Talent Leader for tech, collaboration, social media & commerce.
https://www.linkedin.com/in/kevinweitz
Greater Sacramento
Kevin Weitz  PsyD
Leadership Coach and Change Management Consultant (specializing in culture change)
https://www.linkedin.com/in/geeta-s-durham-2103683
San Francisco Bay Area
Geeta S. Durham
Transformation Journey Architect, Coach, Partner
https://www.linkedin.com/in/leilalance
San Francisco Bay Area
Leila Lance
Client Engagement and Organizational Consulting for the Global Technology Industry at Korn Ferry
https://es.linkedin.com/in/annabertoldini
Barcelona
Anna Bertoldini
Global Head of Employer Branding at NielsenIQ | Corporate and Personal Brand Strategy | Marketing Communications | Storytelling
https://www.linkedin.com/in/dannycapwell
Austin, Texas Metropolitan Area
Danny Capwell
Deliberate creator, a self-inspired leader, prolific high performer and a change agent with SW project management experience, passionate for moving life beyond what it has been before.
https://www.linkedin.com/in/meenakshi-goyal-khemka-37482568
United States
Meenakshi Goyal-Khemka
--
https://www.linkedin.com/in/mariam-tania-philipose-07b81545
Lexington, MA
Mariam Tania Philipose
HUMAN first | Serving and helping others | Make world a better place! Organize everything | Team Leader
https://www.linkedin.com/in/prabhdeep-brar-7380719a
San Francisco, CA
Prabhdeep Brar
Associate Manager at The Siegfried Group
https://www.linkedin.com/in/lisa-ramirez-47150999
Montevallo, AL
Lisa Ramirez
Attorney at Lopez Rubio Lawyers, LLC
https://www.linkedin.com/in/danielle-lief-5aa3835b
North Andover, MA
Danielle Lief
Principal at InnoTECH Staffing
https://www.linkedin.com/in/corbettmagotra
Austin, TX
Corbett Magotra
Partner at The Cloud Skimmer & Sr Chg Mgmt Consultant at SADA
https://www.linkedin.com/in/jerry-ervin-a069633
Phoenix, AZ
Jerry Ervin
International Speaker, Trainer, Leadership Coach and Business Consultant, Prosci Certified Change Manager
https://www.linkedin.com/in/henryalewis
Greater Minneapolis-St. Paul Area
Henry Lewis
Writing and Inspiring Others to Extraordinary  Outcomes // Leading Complex Situations to Amazing Results
https://www.linkedin.com/in/jefflich
United States
Jeffrey Lichtenstein
Advisor
https://www.linkedin.com/in/michaelcannon1
Raleigh-Durham-Chapel Hill Area
Michael Cannon
Senior Director, Head of Learning, Career Development, and Team Health & Performance at Red Hat
https://www.linkedin.com/in/skip-blackburn-68751010
Annapolis, MD
Skip Blackburn
CEO, BIT Solutions -- CaptureExec Software; Consulting - Full Capture Support (Pre-B&P) & Full Proposal Support (B&P)
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The oldest technology for solar tracking :)By Kendra Allenby, compliments of the New Yorker.#solarenergy #renewableenergy #solar Kristan Kirsh
Leadership Think Tank
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Organizational Change Practitioners
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International Association of Business Communicators (IABC)
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https://www.linkedin.com/groups/58441
Prosci Change Management
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CISCO
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Change management in an Enterprise Social Media world
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Career & Personal Development
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Duarte, Inc.
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Harvard Business Review Discussion Group
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The Oz Principle
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San Jose (CA) Connections
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Content Management Professionals
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Prosci Change Management Users Group
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https://www.linkedin.com/groups/66972
Association of Change Management Professionals (ACMP)
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