A. Tyler Rodriguez, MBA
Project Management Professional / Business & Program Analyst at Defense Health Agency
Management & Program Analyst at Defense Health AgencY
I am an optimistic professional and have been known for being an energetic, decisive, and influential leader who commands excellence and accomplishment through personal example.  I have an extensive background in healthcare administration, education, project management, process improvement, and lean operations. I am proud to say that I am a Veteran of the United States Army where I earned multiple accolades for distinguished leadership and significant contributions to organizations. I am a certified Project Management Professional (PMP) through PMI, a Certified Scrum Master (CSM) through Scrum Alliance, a Green Belt Certified Lean Practitioner, and a Key Performance Indicator Professional (KPIP) through the Balanced Scorecard Institute.  I am experienced in the use of traditional and Agile project management methodologies. I have extensive experience in the use of the 8-Step  Practical Problem Solving Model (PPSM),  PDCA, Six Sigma, and Process Improvement methods. 
I am a self-starter and visionary who views the glass as half full. I have been fortunate to gain experience through holding positions at the Senior & Executive levels. 
My passion is in servant leadership where I am able to encourage and mentor others in reaching their maximum potential. 
I am grateful for my achievements, but realize the importance of continuous self improvement and am continually striving to build my knowledge, skills, abilities, and personal character. 
I have long promised myself to always live upright, with unwavering integrity, and to apply myself  through action rather than words.
Defense Health Agency
https://www.linkedin.com/company/defense-health-agency
Serves as a Program Analyst responsible for performing detailed reviews, evaluations, and analysis of all matters relating to the support and development of strategic initiatives to achieve the implementation, execution, and improvement of the management and administration of health care delivery and management for the Defense Health Agency and the Department of Defense. Actively supports, develops, and measures the strategic initiatives of the enterprise while ensuring alignment with agency strategic plans and campaigns to achieve peak performance within the Military Health System (MHS). Conducts annual strategy development meetings with DHA and MHS Leadership, stakeholders and customers while creating, updating and supporting management of the DHA and MHS balanced scorecards. Interface with Executive Branch officials, military and veterans service organizations, industry and professional organization representatives, and other stakeholders to develop and communicate policies within jurisdiction of the DHA. Facilitates strategy development for DHA subcomponents, planning content for off sites and conferences, writing new requirements for contracts, assisting with organizational design, development and oversight of Key Performance Indicators, and other projects that require knowledge of enterprise strategy.
United States
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Project Management Professional / Business & Program Analyst
United States Air Force
https://www.linkedin.com/company/united-states-air-force
Serves as a recognized Air Force-Level Project Manager (PM), Process Improvement (PI) and Continuous Process Improvement (CPI) technical authority/expert to Air Force and Major Commands across the enterprise. Performs as a functional PM and CPI authority for major projects encompassing multiple functions and commands.
Serves as project leader/manager responsible for initiating, planning, executing, monitoring, controlling, and closing complex, high visibility Air Force wide projects involving multiechelon Steakholders,  organizations and activities.  Well versed in the successful implementation and use of Predictive, Iterative, Incremental, Adaptive, and Hybrid project management approaches.
Serves as a Primary Trainer for Lean Six Sigma Green Belt and Black Belt courses,  teaching basic and advanced tools, techniques, procedures, and methods utilized in the prestigious Lean Six Sigma Certification process. 
Represents the Air Force, the Air Force Manpower Analysis Agency (AFMAA), and the AFMAA CPI Division at all levels of Command and Leadership.
San Antonio, Texas Area
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Business Process Management Consultant at United States Air Force
Uniformed Services University of the Health Sciences
https://www.linkedin.com/company/uniformed-services-university-of-the-health-scienc
Appointed as Assistant Professor with an expectation providing leadership to junior faculty, research associates, and undergraduate students.  Developed collaborative relationships with other faculty members focusing on curriculum development, program structure, and curriculum development. Developed course syllabi, identified course learning objectives and desired outcomes, selected appropriate course materials, developed lesson plans, selected and structured required audio and visual aids, established relevant discussion and lecture topics, designed course assignments, quizzes, and examinations. Teaching activities included online classroom instruction on multiple Learning Management Systems (LMS), directing projects, and assisting with student research in the field of Health Professions Education.  Acted as a mentor and adviser to students on their development, including choices relating to their academic program, research projects and career directions. Participated in the development/design and revision of curriculum offered. Participated actively as a member of the university community: on administrative committees, curriculum committees, in university governance activities, and student advising.

     •  Recognized as Resident Subject Matter Expert for e-learning methodologies and LMS utilization.
     •  Developed and provided individual and small group training on three different LMS delivery 
        platforms while assisting fellow faculty members with course design and presentation.
San Antonio, Texas Area
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Assistant Professor
The Henry M. Jackson Foundation for the Advancement of Military Medicine
https://www.linkedin.com/company/hjf
Established, directed, and sustained comprehensive strategies, tactics, and departmental goals for student enrollments ensuring alignment with College and University Strategic Plans. Directed and managed both the Admissions and Registrar Departments. Ensured departmental technicians maintained compliance with all university policies, federal and state regulations, transcript management, transfer of credit, and accreditation standards. Responsible for reporting and managing Key Performance Indicators (KPIs) on all aspects of Enrollment Services and Registrar functions to Dean of the college and the President of the University. Performed a full continuum of supervisory duties over all admissions and registrar technicians. 

•  Personally sought out to be a member of the CAHS Initial Launch Team to accomplish the task of standing up and operationalizing all Admissions and Registrar functions from the ground up.
•  Conceptualized, designed, and instituted all policy, procedure, and processes for the college's Admission and Registrar Offices; both were operational and compliant within six weeks
•  Received commendable marks and zero findings on initial launch accreditation visit from the accrediting body survey team.
•  Created, launched, and managed the college's electronic application, course catalogs, course schedules, term schedules, and multiple Learning Management System e-learning platforms.
•  Appointed as Assistant Professor to the University; launched five online e-learning offered undergraduate courses enabling students the ability to obtain and fulfill required resident credit for successful accomplishment and awarding of Bachelor level degrees.
Joint Base San Antonio, San Antonio, Texas
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Senior Business Analyst & Acting Assistant Dean of Enrollment Services
University of the Incarnate Word®
https://www.linkedin.com/company/university-of-the-incarnate-word
Conducted Freshman through Senior level  3-semester hour Healthcare Administration courses for the School of Professional Studies in the Health Sciences discipline. Developed required courses syllabi, lectures, online discussions, assignments, quizzes, tests, mid- term evaluations, final evaluations, and performance rubrics. Effectively collaborated with fellow faculty members and college leadership on curriculum requirements, course content, and student management and administration. Reported grades, student learning outcomes, class reviews, and conducted in-depth analysis of student performance data. Advised students on how to formulate success within the course field of study. Stayed up to date and relevant with industry standards within the course fields.
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Adjunct Professor | Health Care Administration
Defense Health Agency
https://www.linkedin.com/company/defense-health-agency
Directed registrar operations for the world's largest medical technical training institution graduating over 25,000 students annually for the Department of Defense (DoD). Advises Medical Education & Training Campus (METC) leadership, faculty, and staff on academic matters pertaining to student management for US Army, Navy, Air Force, Marine, and Coast Guard students across 49 medical technical training programs. Interprets and enforces METC policies and multiple Military Service. Manages an intricate multi-service matriculation process for all services in the Department of Defense that includes continual enrollments and registrations, academic records audits, verification of attendance, the satisfaction of all programmatic completion criteria, and graduation processing for a student body with a daily attendance rate in excess of 10,000 students.

•  Flawlessly processed over 25,000 official transcripts and training records annually.
•  Decided on over 10,000 student administrative actions annually.
•  Composed enrollment and academic management policies and procedures for 49 enlisted medical 
   occupations across all services in the DoD.
•  Liaised and collaborated with Departments of the US Army, Navy, and Air Force Strength 
   Management entities directly influencing enlisted medical field strengths in the DoD.
•  Senior Civilian Advisor to the Commandant, Academic Dean, Associate Deans, and Special Staff on 
   problems relating to policy, program, and educational administration.
Joint Base San Antonio,  Fort Sam Houston,   TX
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Campus Registrar, Medical Education Training Campus (METC)
Defense Health Agency
https://www.linkedin.com/company/defense-health-agency
Director of Academic Standards for the second largest Military Occupational Specialty (MOS) in the US Army’s inventory.  Managed ten mid-level managers across six different training organizations. Establishes organizational goals and objectives with respect to course admissions, academic performances, training standards, and evaluations. Responsible for the development and administration of all controlled testing material for the MOS and the US Army.  Directed the management of the nation’s largest National Registry Emergency Medical Technician (NREMT) testing facility.

• Established a testing process that resulted in program Initial Pass Rates of 87% on the NREMT-Basic exam, far exceeding the national average of 59%.
• Implemented multiple process improvement initiatives returning commendable ratings on all inspected areas during the last Pearson Vue Certified Testing Facility audit.
• Conceptualized and implemented an automated testing process resulting in a mass reduction of human resources (60%), reduction in exam grading time from 8 hours to immediate, and increasing data quality by 95%; outcome = $1.2 million costs avoidance annually.
Medical Education & Training Campus, Dept. of Combat Medic Training
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Director, Academic Standards
La Paz Community Mental Health Center
Directed and steered the strategic direction of the Outpatient Services Department. Managed and coordinated the daily clinical operations of a mental health facility with three Physicians, 15 Social Works, 11 Licensed Professional Counselors, and support staff members across multiple clinics in the greater San Antonio area. Responsible for all budget planning, community outreach, relationship development, intake, and admissions management. Addressed and resolved all customer service and patient complaints, concerns, or issues ensuring exceptional customer service and patient care at all times. 

• Promoted to Executive Management Team after just four months of employment.
• Transitioned all Outpatient Services to an all-electronic medical records. 
• Established four satellite clinics and programs increasing patient census by 42% within a 6 month time period.
• Envisioned, planned, resourced and staffed the organizations first ever community health fair resulting in an overall facility census increase of 15%. 
• Conceptualized and appointed Lead Project Manager for the development of a billable medical transportation program returning $1.2M in revenue.
530 San Pedro Ave., San Antonio Texas 78212
Director, Outpatient Services
US Army
https://www.linkedin.com/company/us-army
Proudly served the US Army and the people of the United States of America during peacetime and times of extreme conflict and war.  Was assigned to multiple  leadership, and Special Staff positions that included Army First Sergeant of a 650+ Soldier organization, Operations Sergeant Major, Senior Instructor and Curriculum Writer, Director of Outpatient Clinical Services, Director of Emergency Department, Senior Medical Administration Consultant, Senior Medical Observer Controller, Standardization Instructor and Senior Flight Medical Technician, Division and Brigade Surgeon’s Operations Sergeant. 

•  Elected into the Order of Military Medical Merit (#7871) for performance excellence, significant accomplishments, and contributions to the US Army Medical Department mission.
•  Selected as a member of the Sergeant Audie Murphy Club, an elite and distinguished leadership award for the United States Army.
•  Distinguished Honor Graduate at four leadership courses ranging from supervisory through executive level. 
•  Acted as Board Chair on numerous Strategic Planning Committees.
•  Conducted numerous process improvement initiatives utilizing Lean Six Sigma methodology.
Global
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United States Army
Master of Business Administration (M.B.A.)
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Wayland Baptist University
https://www.linkedin.com/school/wayland-baptist-university/
Bachelor of Science (BS)
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Wayland Baptist University
https://www.linkedin.com/school/wayland-baptist-university/
Associate of Arts and Sciences - AAS
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Wayland Baptist University
https://www.linkedin.com/school/wayland-baptist-university/
Civilian Achievement Award for exceptional leadership and outstanding performance while leading an Air Force Manpower Study of the Joint Service US Africa Command (USAFRICOM). His expertise, professionalism, and leadership enabled the members of a cross-functional team to successfully complete an organizational survey resulting in proper manpower alignment and utilization while streamlining operations of the J-6 Information Directorate (JDIR).
USAFRICOM
Civilian Achievement Award
Awarded for superior performance improvement and project management skills and results by reducing overall attrition rates and increasing national certification testing success.
US Army
Civilian Achievement Medal
Distinguishing significant contributions to the US Army Medical Department thorughout military services.
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Order Of Military Medical Merit (O2M3)
Distinguished leadership award that is issued for outstanding leadership to pannel selected Noncommissioned Officers.
Forces Command, US Army
Sergeant Audie Murphy Club Member
Advanced Noncommissioned Officers Course
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Basic Noncommissioned Officers Course
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Equal Opportunity Advisors Course
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First Sergeant Course
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Lean Six Sigma (Yellow Belt)
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Medical Evacuation Doctrine Course
2CF7
Primary Leadership Development Course
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Small Group Facilitator Course
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Finance and Economic Theory
BUAD5302
Foundations of Management Theory
BUAD5300
Management of Information Systems
MISM5306
Managerial Accounting
ACCT5301
Managerial Economics
ECON5310
Managerial Finance
FINA5303
Marketing Analysis
MKTG5302
Organizational Theory
MGMT5305
Production and Operations Management
MGMT5318
Strategic Management
BUAD5312
Strategies of Human Resource Management
MGMT5309
Instructor Trainer Course
ITC
Lean Six Sigma (Black Belt)
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Project Management Professional
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Prosci
www.credly.com
Prosci® Certified Change Practitioner
https://www.credly.com/badges/f706056b-c0af-43f7-b7c1-48ba78fac6e9?source=linked_in_profile
Balanced Scorecard Institute
Key Performance Indicator Professional (KPIP)
Balanced Scorecard Institute
Key Performance Indicator Associate (KPIA)
United States Air Force
Certified Lean Six Sigma Green Belt
US Army
Lean Six Sigma Black Belt
Project Management Institute
www.youracclaim.com
2646748
Project Management Professional (PMP)
https://www.youracclaim.com/badges/8bafe66c-3924-4367-a336-c381ab5b6a3d/linked_in_profile
Scrum Alliance
certification.scrumalliance.org
1068232
Certified Scrum Master
https://certification.scrumalliance.org/accounts/941857-alfred-tyler/certifications/1068232-csm
https://www.linkedin.com/in/bobby-buchanan-ii-859828109
Savannah, GA
Bobby Buchanan II
Range Safety Officer
https://www.linkedin.com/in/matthew-ross-3220b02b
Boerne, TX
Matthew Ross
Commander, United States Coast Guard
https://www.linkedin.com/in/shakia-knight-00a29926
San Antonio, TX
Shakia Knight
PME Instructor at USAF
https://www.linkedin.com/in/christopher-knesek-504270224
San Antonio, TX
Christopher Knesek
Military at U.S. Coast Guard
https://www.linkedin.com/in/robertdittman
San Antonio, TX
Robert Dittman
Dynamic speaker, competent attorney, US Coast Guard uniform volunteer. Actively seeking opportunities in the areas of public speaking and or  leveraging my legal representation talents. let’s get in touch.
https://www.linkedin.com/in/christopher-matthews-96340314a
San Antonio, Texas Metropolitan Area
Christopher Matthews
Recruiter in Charge at U.S. Coast Guard
https://www.linkedin.com/in/kevin-andrews-ba528920a
Savannah, GA
Kevin Andrews
Sales/Service Representative at Pestmaster of Savannah
https://www.linkedin.com/in/brian-d-e-streichert-6a38613b
San Antonio, TX
Brian D.E. Streichert
Emergency Manager at U.S. Coast Guard
https://www.linkedin.com/in/deborah-rice-943aa710
Panama City Beach, FL
Deborah Rice
Learning Technologies Administrator at NewAgeSys, Inc
https://www.linkedin.com/in/angie-billingsley-3726966a
San Antonio, Texas Metropolitan Area
Angie Billingsley
(Veteran)
https://www.linkedin.com/in/nelsonbalido
San Antonio, Texas Metropolitan Area
Nelson Balido
Chairman ► Governmental Relations Expert ♦ Consultant ♦ Border Commerce & Maritime Security ♦ Trade & Intelligence
https://www.linkedin.com/in/zachttesta
San Antonio, Texas Metropolitan Area
Zachary Testa
Intelligence Specialist at United States Coast Guard
https://www.linkedin.com/in/louisecraig
San Antonio, TX
Louise Craig
Experience Architect, for the City of San Antonio Information Technology Services Department.
https://www.linkedin.com/in/joymarsh
Minneapolis, MN
Joy Marsh
Associate Vice President, Equity & Inclusion at UCare
https://www.linkedin.com/in/benfennen
San Antonio, Texas Metropolitan Area
Ben Fennen, CPD
Excecutive Service Branch NCOIC at US Army
https://www.linkedin.com/in/phil-campanella
New Braunfels, TX
Phil Campanella
Transitioning Chief Warrant Officer 4 at U.S. Coast Guard
https://www.linkedin.com/in/richard-rick-merritt-228ab016b
Greater Savannah Area
Richard (Rick) Merritt
CSM, US Army Retired
https://www.linkedin.com/in/jim-martin-b0349551
San Antonio, Texas Metropolitan Area
Jim Martin
Director Of Operations at The Arora Group
https://www.linkedin.com/in/timothydavidchrist
San Antonio, Texas Metropolitan Area
Tim Christ
Growth-oriented Exec that uses his forensic engineering sleuthing experience in complex losses to deliver insightful consulting expertise and engaging presentations to the insurance industry!
https://www.linkedin.com/in/pat-beekman-4490244
Hernando, FL
Pat Beekman
Executive Emergency Management Consultant at Tetra Tech