aadam webb
Desktop Support Technician at Hamilton Community Health Network
desktop support - customer service support - field service technician
hard-working , information technology field service technician 15 year experience area troubleshooting , repair customer service . skilled working collaboratively team member accomplish multiple project tight deadline . proven success working different department complex issue timely resolution .
Hamilton Community Health Network
https://www.linkedin.com/company/hamilton-community-health-network
Helped out in a team environment to solve technical issues and assist with software issues.

• Helped with the upgrade of computers from Windows 7 to Windows 10
• Deployed computers and laptops for users
• Configured and setup Windows 10 Thin Clients
• Taught Orientation for new employees regarding company IT Policies and get access to the server
Flint, Michigan, United States
https://media-exp1.licdn.com/dms/image/C4E0BAQFT1kPiFOVqhg/company-logo_100_100/0/1561059008779?e=1655942400&v=beta&t=m7kaaN9QyR6USomFovIy-4jtYykCmhUxz65pmUMRgHI
Desktop Support Technician
Ascension Technologies
https://www.linkedin.com/company/ascensionorg
(Contracted through Apex Systems from November 2015 - January 2017)

Worked within a team environment and with different departments at the Hospital Campus to solve issues and complete various tasks and projects.

    • Assisted with the migration of computers from Windows 7 to Windows 10
    • Deployed and set up computers and laptops for clients
    • Completed daily hospital floors check to ensure equipment was performing properly
    • Member of a Nationwide Taskforce; traveled to Texas to remedy issues due to a hospital-wide 
      computer virus outbreak
Ascension Genesys
https://media-exp1.licdn.com/dms/image/C560BAQFuSc_94mMvww/company-logo_100_100/0/1519856585169?e=1655942400&v=beta&t=2MhWzjxxgmolMlnBrZ5ue4bxeRCH6LaUGOAPe_9ATZo
Desktop Support Technician
Bitwise, Inc. LLC
https://www.linkedin.com/company/bitwise-connection
Designed websites, diagnosed and repaired computers and laptops in the office and in business environments.

  • Performed monthly preventive maintenance on computers to ensure systems would run in an 
    efficient manner
  • Created a web-based ticketing system to keep track of resolved and completed issues
  • Set up computers and established them on network
  • Installed software on customer computers over the network and to the server
  • Provided desktop support to customer computers in-house and on-site
Davison, Michigan
IT Technician
The Disability Network
https://www.linkedin.com/company/the-disability-network
Handled in transferring multiple websites from existing web hosts.
Maintained and updated multiple existing websites.
Worked closely with clients.; Taught classes in; Introduction to Computers, The Internet, E-Mail, Microsoft Word 2003, Microsoft Excel 2003, and Microsoft PowerPoint 2003.
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Volunteer Instructor
Associates Degree of Applied Science
Computer Networking (Microsoft Option)
Baker College of Flint
https://www.linkedin.com/school/baker-college-of-flint/
Associates
Computer Networking
Baker College Business and Corporate Services
https://www.linkedin.com/school/baker-college-business-and-corporate-services/
CompTIA
A+ Certification
CompTIA
Network+
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Today’s youth will never fully understand the struggle…
UI Designer and UI Developer
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PSD to HTML / XHTMl / CSS
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