Anthony Palermo
Senior DevOps Engineer at BitTitan
Force Multiplier
Technology leader who builds strong relationships and spearheads organizational transformations such as devops, public cloud, site reliability engineering, and a blameless culture.

Modern software engineering and operations expertise with a deep understanding of the people, process, and technology needed to achieve both high availability and change velocity for cloud-native, microservice software.

I enable high change velocity while maintaining high availability for mission critical production applications.
BitTitan
https://www.linkedin.com/company/bittitan
- Co-owned architecture for the cloud-hosted multi-tenant Voleer application
- Designed and implemented zero-downtime application canary deployments, eliminated single points of failure, and integrated synthetic monitoring into CD to reach five 9s availability
- Established a developer experience initiative to evaluate and improve development efficiency and identify pain points that led to a 63% increase in weekly code merges over 6 months
- Reduced CI build and unit test time by 78% from 90 minutes to 20 minutes
- Updated production Kubernetes clusters’ configuration to be more highly available, scalable, and SOC compliant and performed a migration to the new clusters with no downtime for end users
- Maintained team backlog and roadmap and worked with team to prioritize future projects
- Collaborated with team to define infrastructure and deployment requirements and designed these systems while considering SDLC, edge cases, failure modes, and interactions with other systems
- Developed infrastructure-as-code codebase using Golang, TypeScript, Pulumi, and Azure SDK
- Measured and reported on DevOps performance indicators and used them to guide future work
- Developed and deployed a containerized monitoring application
- Led effort to obtain Voleer’s SOC 2 Type 2 compliance by coordinating with and delegating work to appropriate team members and met regularly with Security team to review progress
- Researched and implemented security solutions to address image vulnerability and security risks
- Worked together with team to define team on-call policies, led effort to implement automated scheduling service, and documented on-call procedures and playbooks for common tasks
- Implemented Datadog APM, logging, testing, and monitoring of Voleer and its dependencies
- Regularly updated documentation to describe common and complex procedures and processes, high-level architectural diagrams, and tribal knowledge to facilitate team member cross-training
Bellevue, Washington, United States
https://media-exp1.licdn.com/dms/image/C560BAQF38Pfy5OwPkw/company-logo_100_100/0/1519867540238?e=1655942400&v=beta&t=J8Yrt8rQ3_EJeH7m5_wDXMnxly_0FSeGy1v0_xTXF-g
Senior DevOps Engineer
VisitPay
https://www.linkedin.com/company/visitpay
- Collaborated with Release Management team to redesign the Production deployment process to reduce hands-on time required for compliance by 96% from 26 minutes to 1 minute per client
- Worked with DBA to design a database restore process to refresh lower lanes nightly from Prod
- Investigated production issues to determine the root cause, worked with appropriate teams to quickly resolve the issue, and prioritized work to permanently fix it or reduce future risk
- Developed code to manage CI/CD pipeline, DNS, monitoring, and alerting using REST APIs
- Routinely reviewed cloud resource usage to find opportunities to right-size, consolidate, and remove unused resources which saved the company over $643,000 in total hosting costs
- Migrated several legacy VM-based applications to Kubernetes and Azure web app
- Automated routine tasks such as certificate renewal, SQL instance and cluster setup, VM and Azure web app provisioning and configuration, AD domain management, and much more
- Collaborated with Security team to remediate SOC 2 Type 2 gaps to attain compliance
- Promoted DevOps culture and an Infrastructure-as-Code mindset to improve coding practices, reduce complexity, and cultivate a safe environment to experiment and try new things
- Regularly scheduled “coffee walks” with coworkers to cultivate healthy work relationships
Boise, Idaho, United States
https://media-exp1.licdn.com/dms/image/C4D0BAQGhYEEkSvt3Lg/company-logo_100_100/0/1634163347368?e=1655942400&v=beta&t=P8NnvYg5oQG3xGMcm07kM4gI6NGaND4QAjq-NmYi8Qo
DevOps Engineer II
Healthwise
https://www.linkedin.com/company/healthwise
- Architected and reconfigured data center architecture to improve infrastructure resiliency, throughput, and availability while reducing complexity and future upgrade costs
- Designed and performed a site-wide wired and wireless network refresh with no unplanned downtime and came in under budget saving the company $600,000 in planned expenditures
- Developed automation for common tasks such as recurring maintenance, monitoring systems, and deploying Hyper-V clusters in an environment that supported over 200 VMs
Boise, Idaho Area
https://media-exp1.licdn.com/dms/image/C560BAQFErEt8o6-YoA/company-logo_100_100/0/1541695298929?e=1655942400&v=beta&t=IoTvNpO4Q6WoO5T5RMqepJQMrI46ilifuadc6YwXksw
Network and Systems Engineer
Shaw Systems Associates
https://www.linkedin.com/company/shaw-systems-associates
- Created a multi-domain password expiration reminder script that notified users before their passwords expired which reduced IT support requests by 80%
Houston, Texas Area
https://media-exp1.licdn.com/dms/image/C4E0BAQFDGYGeQLLXsA/company-logo_100_100/0/1570798057282?e=1655942400&v=beta&t=KzryxSMQeYdCky5LsqyPb6CH_pB01KWvqL8qkjn21gk
Technical Specialist
Riley Equipment Company, Inc.
- Troubleshot general IT issues and created automation to backup business-critical data
Houston, Texas Area
IT Administrator
Baylor University
https://www.linkedin.com/company/baylor-university
- Created an Excel document to analyze student teams business performance metrics and provided visual representations of data to the professor for ranking and awards
- Held regular meetings with underperforming teams to review their team metrics and help them create and implement a strategy to improve their simulated company performance
https://media-exp1.licdn.com/dms/image/C4E0BAQF3xVYhJ9wlNg/company-logo_100_100/0/1555334316625?e=1655942400&v=beta&t=Y1LcwaqEGc4T8dyEikQTiYC5I4kyB1N3Btv-9DtUH-8
Course Leader
BBA
Economics and Finance - Dual Major
https://media-exp1.licdn.com/dms/image/C560BAQFsH25xqIOYIw/company-logo_100_100/0/1555334960554?e=1655942400&v=beta&t=NCaNvNXx3re5GYPMW6a5StTySGrw1m-QAc-LDcBuQ0I
Baylor University - Hankamer School of Business
https://www.linkedin.com/school/baylor-university---hankamer-school-of-business/
Arts and Culture
Boise Art Museum
https://www.linkedin.com/company/boise-art-museum
- Helped artists reconcile their invoices at the Boise Art Museum's annual "Art in the Park" weekend event
https://media-exp1.licdn.com/dms/image/C4E0BAQF4UvczMz7_ug/company-logo_100_100/0/1519872847015?e=1655942400&v=beta&t=lnZiA5zJ8ApVIcF972yoedEHeZgxzMukomiT7sbOksA
Accounting
Poverty Alleviation
Houston Food Bank
https://www.linkedin.com/company/houstonfoodbank
https://media-exp1.licdn.com/dms/image/C4E0BAQGaR0_W4d78gA/company-logo_100_100/0/1519891151364?e=1655942400&v=beta&t=a19shAUoEfENnTyN1Yv9muRgAS9zpQmZQIaOYj0rUXQ
Food Sorter
The Linux Foundation
www.youracclaim.com
CKA: Certified Kubernetes Administrator
https://www.youracclaim.com/badges/eccfc528-e9f8-497e-883c-9f046b1f6801?source=linked_in_profile
Cisco
CSCO12086296
CCNA Routing and Switching
Cisco
www.cisco.com
CCNA Security
http://www.cisco.com/web/learning/certifications/associate/ccna_security/index.html?mdfid=280563817
https://www.linkedin.com/in/shane-daugherty-4531a848
Seattle, WA
Shane Daugherty
Customer Success Engineer at BitTitan
https://www.linkedin.com/in/collettebellphr
Austin, TX
Collette Bell
I help Hiring Managers and Candidates Get Connected, Win/Win Alignment/ Talent Acquisition Leader/Connecting People & Companies, ChampionFinders
https://www.linkedin.com/in/markgoff
Seattle, WA
Mark Goff
Sr. Software Engineer at BitTitan
https://www.linkedin.com/in/michael-o-425ab811
Seattle, WA
Michael O.
Software Engineer at Truveta
https://www.linkedin.com/in/ashleychavezrubertt
Seattle, WA
Ashley Chavez-Rubertt
--
https://www.linkedin.com/in/richard-dominguez-b7b73841
Bellevue, WA
Richard Dominguez
Devops lead at BitTitan
https://www.linkedin.com/in/chadd-merrigan-500a2525
Redmond, WA
Chadd Merrigan
Software Development Engineer
https://www.linkedin.com/in/jourdan-hinkle-a70aa85a
Tacoma, WA
Jourdan Hinkle
Graphic Designer at BitTitan
https://www.linkedin.com/in/kevindoesart
Seattle, WA
Kevin McGrath
High-impact design for startups & SMBs
https://www.linkedin.com/in/sterling-miller-83206531
Seattle, WA
Sterling Miller
Quality Assurance Engineer
https://www.linkedin.com/in/nathaniel-robinett-0947b488
Portland, OR
Nathaniel Robinett
Open to new opportunities!
https://www.linkedin.com/in/kylerinner
Lakewood, WA
Kyle Rinner
System Administrator at Washington Air National Guard
https://www.linkedin.com/in/charu-pasternak-aa2051ba
Eugene, OR
Charu Pasternak
Engineering Manager
https://www.linkedin.com/in/gabriela-bialoszewski-41062780
Kirkland, WA
Gabriela Bialoszewski
Director, Business Operations & Chief of Staff at BitTitan
https://www.linkedin.com/in/jason-ege-88439861
Issaquah, WA
Jason Ege
Software Engineer at BitTitan
https://www.linkedin.com/in/ankit-sahu
Greater Milwaukee
Ankit Sahu
Sr Kubernetes Engineer  at Northwestern Mutual
https://www.linkedin.com/in/bretellis
Round Rock, TX
Bret Ellis
Senior DevOps Engineer
https://www.linkedin.com/in/madhurigl
Irving, TX
Furious D.
Headline
https://www.linkedin.com/in/druonysus
Los Angeles Metropolitan Area
Drew Adams
System Development Engineer/DevOps Engineer at Amazon/Ring
Nhan N.
      
          



            
              
        
              
  

    
        Solidly reliable is the phrase that comes to mind when I think about Anthony. I had the pleasure of working together with Anthony on numerous DevOps projects in a supportive role. I had seen the positive impact that he brought to the team, elevating the infrastructure quality to that of an enterprise level. Within months of joining the team, Anthony was able to understand the existing infrastructure and proposed clear action plans to implement the missing security protocol, CI/CD pipeline optimization, enhancing telemetry, monitoring capabilities of the product. Anthony single-handedly drove those proposals to completion from meticulous research, cost analysis, building proof-of-concept, dealing with legal team on tool purchasing, all the way to running them in production. In addition, I was also inspired by Anthony’s constant learning as he had picked up on new programming languages, tools, frameworks quickly and independently. Thanks to Anthony, I was able to keep up with the most recent and updated information in DevOps world as I learned from his work. If you want something done with quality and security, Anthony is your guy. Charu Pasternak
      
          



            
              
        
              
  

    
        Anthony is so much fun to work with, humble, very respectful and so intelligent. He is a problem solver. I had the opportunity to collaborate with him while working on the Voleer platform. He is always willing to share his knowledge, document the things he is working on, establishing and streamlining the Devops process. It is an honor to get to know him and work with him. 
Liked by Anthony Palermo
https://www.linkedin.com/signup/cold-join
That’s equity!!
Liked by Anthony Palermo
https://www.linkedin.com/signup/cold-join
It's a bittersweet day as I say goodbye to a great company with great people. My experience at VisitPay has been transformative, however, the…
Liked by Anthony Palermo
https://www.linkedin.com/signup/cold-join
Representation matters ❤️
https://www.linkedin.com/in/anthonyjpalermo
New York City Metropolitan Area
Anthony Palermo
Director of Merchandise Planning and Master Data at Hudson
https://www.linkedin.com/in/anthonypalermo3d
Greater Chicago Area
Anthony Palermo
Art Director  at Almost Gold
https://www.linkedin.com/in/anthony-palermo
Tampa, FL
Anthony Palermo
Partner at Holland & Knight LLP
https://ca.linkedin.com/in/anthonypalermoacademiarfid
Greater Montreal Metropolitan Area
Anthony Palermo
Co-founder at Connect&GO | EY Entrepreneur of the Year® - Finalist
https://www.linkedin.com/in/anthony-palermo-376739209
Andover, MA
Anthony Palermo
Sr. Recruiter, People Experience, Global Sciences at Pfizer
Baylor / Hankamer Alumni
https://media-exp1.licdn.com/dms/image/C4E07AQGCvS8o9POFxg/group-logo_image-shrink_200x200/0/1631372168216?e=1647687600&v=beta&t=Xcgwi5YpSrIV2ubcJ5jre6UmmA-tHYx3Cs3iiPzqx_Q
https://www.linkedin.com/groups/82883
DevOps | MLOps | SRE | GitOps Discussions
https://media-exp1.licdn.com/dms/image/C5607AQEsoEc-ESVfYg/group-logo_image-shrink_92x92/0/1631001073765?e=1647687600&v=beta&t=nH6e9RjxQkGaYDTvqpXMmLhNpspRL9SuWD-1wr-62us
https://www.linkedin.com/groups/6585254
IT World group
https://media-exp1.licdn.com/dms/image/C4D07AQFeYYl0VzyDqg/group-logo_image-shrink_92x92/0/1630998931429?e=1647687600&v=beta&t=hUghNqOTE6aZ2s9Bs1y67mmv56k1P6e04TRo5-jfdl8
https://www.linkedin.com/groups/1832255
PowerShell Power Users
https://media-exp1.licdn.com/dms/image/C5607AQEbf5FO8rhUGg/group-logo_image-shrink_200x200/0/1631001527240?e=1647687600&v=beta&t=iHLGx1Y87FqcuQvV5p6KmahSqdSHoK54mm9MN7VGFEM
https://www.linkedin.com/groups/140856
CCNA
https://media-exp1.licdn.com/dms/image/C4D07AQFCIhlsp4FMGQ/group-logo_image-shrink_200x200/0/1631359181682?e=1647687600&v=beta&t=A-9LwWrJw2FRiuaiUpdjDGK37pijzu_D8YkGX-ELjN0
https://www.linkedin.com/groups/57275
IT/ICT/Technical Support professionals
https://media-exp1.licdn.com/dms/image/C5607AQGP0n7LQzj_vw/group-logo_image-shrink_92x92/0/1631010533264?e=1647687600&v=beta&t=v0qQsmCM9hzJBxxDVYf4HyzmKgZ6inb__OGVSS6rN_8
https://www.linkedin.com/groups/2244174
CCNA Security Professional
https://media-exp1.licdn.com/dms/image/C4D07AQHGZdnt-p0Rww/group-logo_image-shrink_200x200/0/1631375798728?e=1647687600&v=beta&t=RREB32eBuGp6XGTX4CdVEP_xi2MFwNkwzaaGrSPOvqM
https://www.linkedin.com/groups/4358094
Golang nuts
https://media-exp1.licdn.com/dms/image/C4D07AQGZsKiTnEsGCA/group-logo_image-shrink_200x200/0/1631365195606?e=1647687600&v=beta&t=R8pytc7BINXBU9WXdSInn2k1z8sfwT691q8H7CuH3y4
https://www.linkedin.com/groups/3712244
Baylor Business Network
https://media-exp1.licdn.com/dms/image/C5607AQE553rPXfxxHQ/group-logo_image-shrink_200x200/0/1631435596110?e=1647687600&v=beta&t=sQ9zwnqTe9XWo5XTZN2mTk1W3jQLVZ5I85BiGgCUs58
https://www.linkedin.com/groups/43454
DevOps
https://media-exp1.licdn.com/dms/image/C5607AQGYeBgRmXjEOw/group-logo_image-shrink_92x92/0/1631004506770?e=1647687600&v=beta&t=hzKzON1Jp4XzTHSK94cGCoALCiXOhd_kk7wZgijvotE
https://www.linkedin.com/groups/2825397