aaron best
Customer Service Representative Team Lead at EWIE Co., Inc
customer service representative team lead ewie
customer service representative ewie co , inc. ewie company global leader commodity management service spanning cutting tool , abrasive , special tool , industrial supply 30 year experience . responsibility includes assisting buyer purchase order confirmations/acknowledgements assisting 9 plant customer balance hand report make sure enough inventory daily basis . prior joining ewie team worked service administrator trumpf , inc. world leader sheet metal fabrication machinery industrial laser . role , wa responsible reviewing answering email customer responding appropriately per trumpf ’ policy & procedure . associate science degree monroe county community college liberal art bachelor degree eastern michigan university communication electronic medium & film study . 'm always interested hearing former classmate , colleague , manager , interesting/creative individual , feel free contact would like connect .
EWIE Co., Inc
https://www.linkedin.com/company/ewie-co--inc-
Ann Arbor, Michigan
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Customer Service Representative Team Lead
EWIE Co., Inc
https://www.linkedin.com/company/ewie-co--inc-
Ann Arbor Michigan
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Customer Service Representative
TRUMPF North America
https://www.linkedin.com/company/trumpf-north-america
• Reviewed and answered emails from customers by responding appropriately per Trumpf’s policies & procedures.
• Use SIS3 to create cases when the customer calls in regarding problems with their laser machines and transfer the customer to the appropriate technician for help.
• Assisted the Business Development manager in creating Preventative Maintenance Quotes for each customer that needs yearly maintenance done on the laser they requested.
• Use SAP to create the Preventative Maintenance contract once we receive the matching invoice and let the appropriate manager know via email when completed.
• Upload Cross Boarder Sales into SAP and let the managers know when completed. Review each Service Technicians receipts in Certify to make sure that each receipt matches the dates, amounts, and forward them to their managers.
• Use the customer service survey to help the Technical Service manager compile deep dive reports on the (3) laser groups to see how each group does weekly and monthly throughout the year.
Plymouth, Michigan
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Service Administrator
Tenneco
https://www.linkedin.com/company/tenneco
Utilize PPAPS, which are part of Advanced Product Quality Planning (APQP). Utilize SAP and PLM Desktop to obtain the current drawings for each vendor and use TITAN to enter the PPAPS for the requested suppliers, Bids, SA's and the Price Reductions, which are also a part of quotation and benchmarking activities. Use SAP to look up each part to calculate the savings the buyer would have for the year. Use TITAN to enter the bids for each supplier. Also, use SAP to create Scheduling Agreements, change Scheduling Agreements, outline Agreements by material, and schedule agreements per vendor. Create Multi-Layer Heat Shield Pricing Catalog by using excel and the part drawings pulled from SAP. "Supporting purchasing's "shield-cost" initiative by creating catalogs for current production parts to aid in future sourcing". Receiving training and utilizing Pivot Tables and SAP HANA regarding the Purchasing Global Spend Project.
●	Provided technical data to support exhaust components Cost Model development. Reviewed drawing specifications, assembled information in a Excel spreadsheet and reported information to the manager to support Cost Model calculations.
●	Investigated SAP accounting view setups to ensure PO’s could be issued.
●	Retrieved information from Program Purchasing New Business Award Summary and compiled into a report for Best Cost Country analysis.
●	Consolidated data to drive Best Cost Country resourcing which achieved $10 million in savings
Monroe MI
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Purchasing Assistant
Tenneco
https://www.linkedin.com/company/tenneco
Temporary position to assist in the implementation of a new vendor payment term system. Work in a team contacting vendors (6,000) via email, letter and telephone to notify them of Tenneco's new vendor payment term system. Manage incoming responses from vendors and respond according to Tenneco policy and procedure. Work with Tenneco's consultant to insure that the contact process is implemented and recorded properly. Synchronize file daily to consultant's database. Ongoing training with Bids, PPAPS, and Scheduling Agreements using both TITAN and SAP.
●	Cash Flow Improvement drove over $8.3 million in cash flow over the life cycle of project.
Monroe MI
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Call Center Representative
OtterBase
https://www.linkedin.com/company/otterbase
Reviewed and answered emails from customers by responding appropriately per Carhartt policies & procedures. (mailed them a “care package” to keep them as active customers), reviewed customers’ product requests, located merchandise using SAP software, and notified them on how to obtain the items, Managed Marathon Petroleum corporate accounts (8 locations) to ensure delivery of product including customized embroidery of the product for their employees, and added customers into database to receive periodic catalogs.
Dearborn Michigan
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Customer Service Associate
Boy Scouts of America
https://www.linkedin.com/company/boy-scouts-of-america
Assisted Scoutmaster with scheduling work assignments, led training meetings to teach first aide and survival techniques, and supervised 35 scouts in meal preparation and clean-up.
Carleton MI
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Assistant Patrol Leader
United Way of Monroe County
https://www.linkedin.com/company/united-way-of-monroe-county
●	Wrote weekly press releases on current events for “Monroe County Evening News”
●	Contacted 25 county nonprofit agencies to determine their office needs to prepare a “Christmas Wish List” advertised in local paper for citizens to donate needed items
●	Uploaded photos of community events to Facebook
Monroe MI
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Volunteer Internship
Eastern Michigan University
https://www.linkedin.com/company/eastern-michigan-university
Assisted coaches with running shot clock, and charted players’ scoring during games.
Ypsilanti MI
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Manger  Eastern Michigan Men's Basketball Team
Darin Hoskins Summer Basketball League
Registered players and teams, managed scorebook and stat sheets for all games and operated game clock.
Monroe MI
Scorekeeper
Monroe County Community College
https://www.linkedin.com/company/monroe-county-community-college
Maintained the Cellar and ensured a safe clean environment for college students to relax between classes.
Monroe MI
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Cellar Student Supervisor “Student Community Area”
Monroe Public Access Cable Inc
https://www.linkedin.com/company/monroe-public-access-cable-inc
Wrote weekly sports scripts, recorded commercials, edited game highlights and announced highlights of other games in progress.
Monroe MI
Sports Anchor
Bachelor of Science - BS
Communication and Electronic Media and Film Studies
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Eastern Michigan University
https://www.linkedin.com/school/eastern-michigan-university/
Associate of Science - AS
Liberal Arts
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Monroe County Community College
https://www.linkedin.com/school/monroe-county-community-college/
High School Diploma
General Studies
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Monroe High School
https://www.linkedin.com/school/monroe-high-school-01/
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Eagle Scout
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Deans List
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International Dean's List
https://www.linkedin.com/in/sriram-prasath-balaraman-68b6937
Dearborn, MI
Sriram Prasath Balaraman
Business Analyst Operations at EWIE Co.,Inc,
https://www.linkedin.com/in/paula-capriola-58a08713
Rockford, IL
Paula Capriola
Technical/Professional Recruiter, FurstProfessionals, a Division of FurstStaffing
https://www.linkedin.com/in/alexandra-lobbestael-1b7179b9
Detroit Metropolitan Area
Alexandra Lobbestael
Human Resources at SourcePRO, Inc.
https://www.linkedin.com/in/adele-lasala-69a35611
Rockford, IL
Adele LaSala
VP, VOP Solutions
https://www.linkedin.com/in/steveblomgren
Rockford, IL
Steve Blomgren
Controller US Operations at Bergstrom Inc.
https://ca.linkedin.com/in/david-gill-36436a14
Surrey, BC
David Gill
International Market Development Support
https://www.linkedin.com/in/joanne-bournival-b9ab8010
Canton, MI
Joanne Bournival
Accounting Manager at Ewie Co., Inc.
https://www.linkedin.com/in/berghoefer
Rockford, IL
Bret Berghoefer
Sales Leader
https://www.linkedin.com/in/chelsea-thuot-53464585
Adrian, MI
Chelsea Thuot
Buyer at EWIE Co., Inc
https://www.linkedin.com/in/jglowacki
Davidson, NC
John Glowacki
Associate Director Digital & eCommerce Growth
https://www.linkedin.com/in/georgiaparthenios
Boone County, IL
Georgia Parthenios
Account Representative
https://www.linkedin.com/in/drinicella
Solon, OH
Darin Rinicella
Rural Carrier Associate at United States Postal Service
https://www.linkedin.com/in/tiffany-redmond-08a80116a
Las Vegas Metropolitan Area
Tiffany Redmond
AML Analysts
https://www.linkedin.com/in/myrna-williams-64a38944
Detroit Metropolitan Area
Myrna Williams
Eissmann auto group
https://www.linkedin.com/in/laura-vild-51547266
Greater Cleveland
Laura Vild
Commercial Credit Specialist
https://www.linkedin.com/in/gabby-verdon-16343985
Las Vegas, NV
Gabby Verdon
Customer service representative at Golden Entertainment
https://www.linkedin.com/in/brett-kaleal-538b0628
Solon, OH
Brett Kaleal
Outside Sales Representative at Anixter
https://www.linkedin.com/in/kevin-kahn-31429197
Solon, OH
Kevin Kahn
Premier Sales Executive at Budget Dumpster
https://www.linkedin.com/in/bryan-green-36ba00177
Allentown, PA
Bryan Green
Looking to enter the Pennsylvania Medical Marijuana industry
Liked by Aaron Best
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Today I will not stress over things I can’t control.I tell this to people all the time.Too often we get caught up in the crazy “what if’s” in…
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Thanks to everyone who took their valuable time to congratule me
Liked by Aaron Best
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Excited to announce I have accepted a job at Cleveland-Cliffs. Will be on the planning/supply chain side of things. Grateful for the opportunity and…
https://www.linkedin.com/in/aaron-best-101309164
Seattle, WA
Aaron Best
Business Development Specialist at Sendle
https://uk.linkedin.com/in/aaron-best-53957a20a
London
Aaron Best
Science Teacher. Currently in my second year of teaching. Queen’s University Belfast (BSc) and Cambridge University (PGCE).
https://www.linkedin.com/in/aaron-best-76b48a15b
New York, NY
Aaron Best
Evening Area Manager at SP+ (SP Plus)
https://uk.linkedin.com/in/aaron-best-a59141180
Hull
Aaron Best
Business Rental Sales Executive,

South Yorkshire and Greater Lincolnshire
https://uk.linkedin.com/in/aaron-best-16270274
Lincoln
Aaron Best
Technical Sales Manager
Eagle Scout Alumni of Michigan
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HR Forums
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