lexa hough , mba
Head Of Human Resources at Deephaven Mortgage
seeing lightbulb glow people 's head collaborate plan energizes ! let 's light room together !
10+ year experience relationship business management human resource , logistics , retail financial industry . primarily serving hr business partner generalist role , 've helped develop integrate cultural transformation value proposition final concept company experiencing & activity reimagining brand . led execution multiple employee training development conference internal employee looking grow career yet leadership position . knowing incredible power employee-managed diversity , inclusion , belonging program , wa co-chair young professional employee resource group lpl financial , shortly joining organization , used experience co-chair position woman ’ erg family dollar develop framework help achieve erg year 2018 . logistics year , helped redesign implement software programing increase productivity end-user satisfaction , leading speaking annual oracle transportation convention philadelphia , pa 2012 . earned mba queen university 2018 , concentrating leadership change management .
Deephaven Mortgage
https://www.linkedin.com/company/deephavenmortgage
• Led internal Human Resources programs and managed vendor partnership with Professional Employer Organization, Engage, to support Payroll, Benefits, and Employment State Law needs.
• Developed employee onboarding process from offer letter to New Hire Orientation.
• Educated and introduced advanced leadership development and employee engagement methods. 
• Managed COVID-19 Remote and In-office work requirements, communication, and documentation I accordance with CDC Guidelines and individual state mandates. 
• Streamlined and ensured data integrity in existing HRIS platform.
• Advised on compensation strategies to improve employee attraction, retention, and better manage G&A costs.
Charlotte, North Carolina, United States
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Head Of Human Resources
LPL Financial
https://www.linkedin.com/company/lpl-financial
• HR Business partner to 840+ Employees in LPL Financial's Compliance, Legal, and Risk (CLR) organization across the five corporate offices and 200+ home offices in the United States. 
• Launched, led, measured, and participated in execution of firm-wide three-year Cultural Transformation initiative.
• Developed Diversity Conference for all LPL Employee Resource Group members. 
• Advised on Diversity, Equity, and Inclusion on the CLR organization’s Talent Acquisition, Talent Management, and External Vendor committees.
•Developed, implemented, and executed comprehensive HR strategies, policies, and practices in the areas of employee engagement, team dynamics, sub-group reorganizations/mapping, workforce planning, compensation, talent and performance management, retention, professional development, and diversity.
Fort Mill, South Carolina, United States
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Vice President, Human Resources
LPL Financial
https://www.linkedin.com/company/lpl-financial
• HR Business partner to support LPL Financial's Compliance, Legal and Risk organization's 600+ employees and goals.
• Project Managed cross-functional Learning & Development 2-week program for 1200 employees in Operational and Strategic teams.
• Designed Talent Development and Compensation dashboard to identify gaps across employee diversity demographics. 
• Partnered and coached mid-level leaders on a variety or tactical and strategic areas including performance management, employee engagement, workforce management and planning, change management, key HR metrics/data and compensation programs, aligning and including Human Capital Centers of Excellence as needed.
Fort Mill, South Carolina, United States
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Assistant Vice President, Human Resources
Family Dollar
https://www.linkedin.com/company/family-dollar
•	Primary Human Resources support to 300+ Corporate Associates across Family Dollar and Dollar Tree's Finance, Merchandising, and Legal organizations.
•	Led dual-banner organizational effectiveness projects: acquisition integration, workforce planning, succession planning, high-potential and leadership development.
•	Coached Senior Business Leaders to optimize the performance, productivity, and engagement of teams. Evaluated effectiveness of training programs and provided upper management strategic recommendations for improvements.
•	Provided career guidance and facilitate Individual Development Planning to all levels of the organization.
•	Assisted Senior Business Leaders with interpretation of employee engagement results and advised on creation and implementation of forward-thinking initiatives and action plans.
•	Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees, new and established.
Matthews, North Carolina
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Human Resources Manager
Family Dollar
https://www.linkedin.com/company/family-dollar
• Provided Human Resources support to 400+ Corporate and Field Associates across Family Dollar's Finance, Loss Prevention, and Human Resources organizations.
• Provided guidance to managers and associates on HR practices: associate relations, performance management, and engagement.
• Partnered with Benefits, Compensation, and Talent Management support teams to analyze and identify strategic trends, collaborate on integrated solutions.
• Executed and supported change management efforts related to the Dollar Tree acquisition.
• Performed duties of Learning Committee Lead for the Women of Family Dollar Employee Resource Group
• Helped launch and held increasing responsibility roles (VP of Education & President) for internal Toastmasters International charter.
Matthews, NC
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Human Resources Generalist
Family Dollar
https://www.linkedin.com/company/family-dollar
- Led team of Carrier Management Specialists managing 50+ Transportation Carrier and Merchandising partner relationships. 

- Developed and managed execution of Inbound Operation Projects including Annual Inbound Transportation Bid, Import Center freight management, System Optimizations and Upgrades, and Merchandising Efficiencies.

- Identified viable capacity trends and re-developed the Oracle lane structure to optimize strategic carrier growth opportunities, produce long term cost management, and create a more user-friendly web interface for the Inbound Team and Carrier Representatives.

Excellent working knowledge of Microsoft Excel, Microsoft Word, PowerPoint, Oracle’s Supply Chain Transportation Management Application, SQL Developer, Retek Retail Management System.
Matthews, NC
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Carrier Development and Compliance Lead
Family Dollar
https://www.linkedin.com/company/family-dollar
- Analyzed rate-to-service for Network Bid negotiations with 50 inbound service providers for Supply Chain needs of 11 distribution centers and the movement of over 100,000 shipments per year and a budget of $110M.

- Collaborated with Sourcing Analysts to determine best cost points of over 1500 suppliers based on merchandising production needs. 

- Developed relationships with Executive teams for National Transportation Carrier Accounts to ensure transportation performance expectations were met.

- Re-designed Inbound Planner Team Standard Operating Procedures Training Manual for new team members and added advanced use system options for existing Oracle Transportation Management users.
Matthews, NC
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Carrier Mangement and Transportation Analyst
Family Dollar
https://www.linkedin.com/company/family-dollar
- Effected strategies to find best fit solutions for trailer cube utilization, high volume/low capacity areas, and transportation cost management.

- Developed weekly Network Inbound Appointment Report to track appointment volume and aid in forecasting for most efficient use of workforce.

- Suggested Overhaul of Distribution Center parameters to eliminate delivery restrictions, increase dock capacity, and streamline appointment outlines at 9 Distribution Centers.

- Initiated a ‘Green’ optimization appointment setting process saving the company $10K per year on paper products and reducing an average of 35 work hours per week.
Matthews, NC
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Inbound Transportation Planner & Appointment Coordinator
Lancome
https://www.linkedin.com/company/lor%C3%A9al
- Calculated and delegated counter and individual sales goals.

- Organized and executed line promotional events.

- Created and managed visual merchandising at store and surrounding areas for best market reach.
Indiana, PA and Charlotte, NC
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Counter Sales Manager and Beauty Consultant
Edit On Hudson
https://www.linkedin.com/company/edit-on-hudson
Edit on Hudson is a production company based in Charlotte, NC providing media services to Fortune 500 companies and national organizations and non-profits. 

Assisted with production and office management needs such as:

- Facilitated documentation, logistics, and itinerary arrangements for off-site projects.
- Coordinated production meetings and recording sessions to calendar requirements.
- Managed inventory and researched and negotiated costs for office and production supplies.
- Provided teleprompter, makeup, and equipment assistance during live and pre-recorded tapings.
Charlotte, North Carolina Area
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Production Assistant
Master of Business Administration (M.B.A.)
Leadership and Change Management
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Queens University of Charlotte
https://www.linkedin.com/school/queens-university-of-charlotte/
B.A
Technical Theatre/Theatre Design and Technology
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Indiana University of Pennsylvania
https://www.linkedin.com/school/iupedu/
Study Abroad
Theatre Management & Spanish Immersion
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Fundación Universidad de las Américas Puebla
https://www.linkedin.com/school/fundaci%C3%B3n-universidad-de-las-am%C3%A9ricas-puebla/
Opening Night Insiders, Young Donors Society
- Board Member since 2011
- Logistics Committee member for 2013’s ‘Runway for the Ballet’

Outreach & Education Docent
- Filed and organized Documentation for Outreach program participants' auditions and orientation.
- Translated Outreach documents for the Spanish-speaking participants.
Charlotte Ballet
Various
In a time with overwhelming information, we’ll be stepping back and taking a look at the basic functionality of OTM within Family Dollar’s Inbound Transportation team. We’ll explore the chain of events from the moment an order is cut to the time it reaches our Distribution Centers. Presentation to include, but not limited to the following topics * Order Integration * Ready to Ship * Vendor Compliance * Bulk Planning * Tendering & EDI * Rate Records/Rate Offerings * Allocation * Freight Bids
Back to Basics: Family Dollar's Approach to Inbound Transportation (OTM User Conference 2013)
OTM User Conference Presentation - July 31st, 2013
http://www.otmsig.com/wp-content/uploads/2013/08/C13U-31A-Hough-Alexandra-Family-Dollar-OTM-User-Conference-Presentation-July-2013.pdf
Arts and Culture
Charlotte Ballet
https://www.linkedin.com/company/north-carolina-dance-theatre
- File and organize Documentation for Outreach program participants' auditions and orientation.
 - Translate Outreach documents for the Spanish-speaking participants.
 - Nominated for 2011 Betty Jane France Humanitarian Award.
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Outreach & Education Docent
Arts and Culture
NC Blumenthal Performing Arts Center
https://www.linkedin.com/company/blumenthalperformingarts
- Provide Customer Service at Front of House as Usher to patrons.
 - Assist with Events for the Education Institute.
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Volunteer Usher
Arts and Culture
Charlotte Ballet
https://www.linkedin.com/company/north-carolina-dance-theatre
Assist with special events and fundraisers such as the Annual Gala and Runway for the Ballet.
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Development and Special Events Volunteer
Arts and Culture
The Charlotte Guitar Society
- Manage marketing and publicity via company's Social Networking sites and web-calendars. 
 - Develop fund-raisers and collaborate with companies for cross-promotional support.
 - Create press releases and interview opportunities with local radio and print media.
Director of Promotions
https://www.linkedin.com/in/tucker-pitts-42666118a
Charlotte, NC
Tucker Pitts
Mortgage Technology Support Analyst at Deephaven Mortgage
https://www.linkedin.com/in/john-keratsis-7216a313
Charlotte, NC
John Keratsis
President & Chief Executive Officer at Deephaven Mortgage
https://www.linkedin.com/in/amanda-candelmo-hawley-9125bb20
New York, NY
Amanda Candelmo Hawley
Managing Director and General Counsel - Atria Wealth Solutions
https://www.linkedin.com/in/penelope-penny-potter-99073011
Matthews, NC
Penelope (Penny) Potter
Experienced Director in Finance Shared Services
https://www.linkedin.com/in/katgbolin
Charlotte Metro
Kathryn {Kat} Bolin
Assistant Vice President, Total Rewards Operations at LPL Financial
https://www.linkedin.com/in/bryan-venberg-76a71a84
Fort Lauderdale, FL
Bryan Venberg
Chief Stores and People Officer at West Marine
https://www.linkedin.com/in/danielle-andrews-67881067
Charlotte, NC
Danielle Andrews
Postcloser at Deephaven Mortgage
https://www.linkedin.com/in/philip-cherry
Gastonia, NC
Philip Cherry
Owner at KMB Services, Inc.
https://www.linkedin.com/in/judy-vukovich-5268a182
Charlotte Metro
Judy Vukovich
Experienced Director – IT Solutions Delivery l Senior Leader l Program/portfolio management l IT transformation/strategy
https://www.linkedin.com/in/matthew-ellis-94a73936
Mount Pleasant, SC
Matthew Ellis
SVP, Business Development - Retail Analytics
https://www.linkedin.com/in/vagarza
Charlotte Metro
Vanessa Garza
Program manager
https://www.linkedin.com/in/allison-ridley-wallace-89510a2a
Charlotte Metro
Allison Ridley Wallace
Sourcing Manager
https://www.linkedin.com/in/mike-whittington-mw
Charlotte, NC
Mike Whittington
Sr. Systems Administrator at Charlotte Eye Ear Nose & Throat Associates, P.A. (CEENTA)
https://www.linkedin.com/in/bob-vargo-b9772549
Indiana, PA
Bob Vargo
Executive Director at Habitat for Humanity Indiana
https://www.linkedin.com/in/jeffery-kramer-b1112b17
Miami-Fort Lauderdale Area
Jeffery Kramer
People Strategy & Culture Transformation
https://www.linkedin.com/in/katherinelkay
Atlanta, GA
Katherine Kay Creek, SPHR, SHRM-SCP, GBA, CMS
Vice President Human Resources at Shepherd Center
https://www.linkedin.com/in/rob-salcido-11996521
Fort Worth, TX
Rob Salcido
Human Resources Leader
https://www.linkedin.com/in/bradleyramos
Dallas-Fort Worth Metroplex
Brad Ramos
VP, Human Resources at FirstCash, Inc.
https://www.linkedin.com/in/marybethshort
Little Elm, TX
Mary Beth Short, MBA, SPHR, SHRM-SCP
Human Resources Executive | Evidenced based results through high impact people solutions
Rachael Latas
      
          



            
              
        
              
  

    
        Her positive and upbeat attitude made Lexa a pleasure to work with.  She brought a fresh and dynamic perspective to the counter.  She was creative in her color expertise and was sought after for all the new trends in color and makeup application.  She had great organizational skills and helped maintain the growth of business for the Lancome counter. Michael Hood
      
          



            
              
        
              
  

    
        Alexandra was a motivated and successful student in my Combat for the Stage class.  I was impressed with her work and made her my assistant for a subsequent class.
Liked by Lexa Hough, MBA
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We’re 1 month away from the start of the 1st Major League Soccer season in CLT history! Thank you Charlotte FC and Tepper Sports and Entertainment…
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Just because you had a set-back, doesn't mean you can't get back-on-track:
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Queens is deeply saddened by the passing of former Chief of Police, Johnnie Ravenell. "Chief” was an iconic member of the Queens community who took…
RILA Network
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Hollins University Alumnae/i
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Linked:HR (#1 Human Resources Group)
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Network of Executive Women
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IUP Alumni
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Family Dollar SSC Alumni Group
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Human Resources Data | HR Metrics | People Analytics
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DisruptHR Charlotte
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The RILA Women in Supply Chain Network
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