Alex Franklin
Deal Manager at Workday
Deals Manager at Workday
Workday
https://www.linkedin.com/company/workday
•Own deal opportunities internally and act as a trusted advisor to sales regarding quoting, commercial deal structuring, and approvals
•Communicate and guide Sales regarding quality and accuracy of forecast and operational metrics
•Advise sales and sales operations leadership to help manage overall business execution, being a key contributor to business reviews and forecast meetings
•Participate in best practice sessions with sales partners to drive consistency
•Own proactive Deal Manager driven calls with Sales for deals within territory to align on strategy
•Conduct ad-hoc root cause analysis on issues and provide recommendations backed by data analysis
•Leverage analytical and operational insights to identify optimization opportunities across the spectrum of people, process, policy and systems
Pleasanton, California, United States
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Deal Manager
Workday
https://www.linkedin.com/company/workday
• Subject Matter Expert on a variety of key projects.  Working cross functionally with customer base 
   and other Workday teams to manage change through actionable decision making
• Lead and contribute to regular team pipeline reviews to identify trends and uncover useful insights with regards to subscription licensing, forecasting, and overall pipeline health
• Onboard, mentor, and motivate team 
• Review and interpret subscription agreement terms on a regular basis
• Proactively engage with customers to manage contractual obligations
• Calculate and identify fees in alignment with subscription agreement terms 
• Qualify overage scenarios based on underlying subscription agreement terms 
• Contribute to process improvements and actionable change to ensure teams success 
• Develop partnerships with cross-functional teams and customers to increase customer awareness of reporting process and drive customer success
Pleasanton, California, United States
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Subscriptions Manager
Workday
https://www.linkedin.com/company/workday
• Review and interpret subscription agreement terms on a regular basis
• Contact customers to request information related to subscription reporting process with excellent customer service skills
• Calculate and identify fees in alignment with subscription agreement terms
• Qualify overage scenarios based on underlying subscription agreement terms
• Actively manage assigned pipeline to meet team’s KPIs
• Responsible for initiating and closing customer’s reporting process in a timely-manner
• Contribute to regular team reviews to identify trends and uncover useful insights with regards to subscription licensing
• Develop partnerships with cross-functional teams and customers to increase customer awareness of reporting process and drive customer success
• Manage tasks, opportunities and contract drafting requests associated with team KPI’s
• Perform additional duties and participate in system-improvements projects as assigned
San Francisco Bay Area
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Sr. Associate Subscriptions Manager
Blackhawk Network
https://www.linkedin.com/company/blackhawk-network
Responsible for managing the onboarding and ongoing success of Blackhawk Network partners, require ownership of partner relationships, liaising with partners and relevant internal stakeholders, as appropriate, to ensure smooth business operations and the growth and profitability of their programs.

•	Responsible for overall client relationship - defining strategic direction and growing revenues
•	Hands on role in managing the implementation/onboarding process for new clients, making sure timelines and milestones are adhered to
•	Serve as the product and best practices expert for clients and troubleshoot technical issues when necessary
•	Gather technical requirements for conceptually complex client projects and create and manage detailed project plans, ultimately being responsible for their successful delivery to the client
•	Coordinate any applicable promotional programs offered by the client
•	Assist the preparation and delivery of client business reviews
•	Ongoing education and training for partners
•	Liaison with multiple departments including engineering, sales, marketing and finance
Pleasanton
Account Manager
Blackhawk Network
https://www.linkedin.com/company/blackhawk-network
•	Facilitate Turn-Key client implementations (specifically end to end technology support services within the wholesale channel) to include partner requirement gathering, configuration, settlement and delivery set up  
•	Represent the program and services to customers, articulating technology and program positioning to both business and technical users
•	Work with partners such as Albertsons/Safeway, Meta Bank, McDonald's, AT&T and more
•	Responsible for implementing basic integration types in addition to managing configuration and fulfillment of standalone solutions
•	Develop, coordinate, and execute implementation/conversion project plans
•	Contribute to the development of BHN products, procedures and processes
•	Develop standards of existing products and services to identify areas of development and possible enhancements
•	Guide client facing and internal initiatives to success by scheduling touch bases as necessary and holding all parties accountable while maintaining the highest standard of customer service
•	Perform a wide range of coaching responsibilities to promote knowledge acquisition within the department
•	Establish a strong sense of teamwork and leadership both internally and externally facilitated by regular communication of project status to all stakeholders, including roadblocks and any action toward resolution
Pleasanton
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Implementation Analyst
Beach/Ocean lifeguard for the State of California
A Lifeguard I (Seasonal) job duties include aquatic rescues, first-aid and resuscitation, taking command of emergencies, preparing reports, removal of hazards and learning to operate emergency vehicles, inspect and perform maintenance on emergency rescue equipment and vehicles; and other duties as needed.
Santa Barbara, California Area
Lifeguard 1
Bachelor's degree
Graduated Spring of 2016 with Bachelors in Business Administration,Emphasis in Management.
Business Administration and Management, General
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California Lutheran University
https://www.linkedin.com/school/california-lutheran-university/
California State Lifeguards, Santa Barbara Sector
Most Valuable Lifeguard
Award given to student athletes with excellent performance in academics while balancing both a collegiate sport and college level courses.
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Academic All-American
Award for academic excellence.
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Dean's List
Strategic Management, Communication for Managers, Behavior in Organizations, Business Law, Info Systems and Organization Design, Managerial Accounting, Principals of Accounting,  Principals of Finance,  Principals of Marketing, Statistical Methods,
11
https://www.linkedin.com/in/latrina-r-franklin-j-d-0738b4134
Larkspur, CA
LaTrina R. Franklin, J.D.
Trust and Estates Paralegal at Myron S. Greenberg, A Prof. Corp.
https://www.linkedin.com/in/erikpetersen747
San Francisco Bay Area
Erik Petersen
Senior Director, Brand and Advertising
https://www.linkedin.com/in/christine-cefalo-03b594
San Francisco, CA
Christine Cefalo
Executive Vice President, Chief Marketing Officer at Workday
https://www.linkedin.com/in/tatiana-mccuaig-otd-otr-l-b6408699
United States
Tatiana McCuaig, OTD, OTR/L
Occupational Therapist at Stanford Health Care- ValleyCare
https://www.linkedin.com/in/lorenaroman
San Francisco Bay Area
Lorena Roman
Senior Program Manager | Revenue Operations at Workday
https://www.linkedin.com/in/cynthia-davis-81436362
Pleasanton, CA
Cynthia Davis
Business Systems Analyst - Field Sales at Workday
https://www.linkedin.com/in/rachel-kellman-soulages-815b9316
San Francisco, CA
Rachel Kellman Soulages
Head of Sales Integrity & Policy | Revenue Strategy & Operations
https://www.linkedin.com/in/silvakayla
Portland, OR
Kayla Silva, MSOD
Director, People Services at Smarsh
https://www.linkedin.com/in/diana-espinoza-rac-3aa3b24
San Francisco, CA
Diana Espinoza, RAC
Clinical Trial Manager at Nuvation Bio
https://www.linkedin.com/in/danielwchiu
San Francisco Bay Area
Daniel Chiu
WW GTM Finance at Workday
https://www.linkedin.com/in/daniel-chong-91475257
San Francisco Bay Area
Daniel Chong
Senior Deal Manager at Workday
https://www.linkedin.com/in/ketaily
San Francisco, CA
Jim Ketaily
Senior Manager Sales Operations at Mattermost
https://www.linkedin.com/in/brianmcclimans
Atlanta, GA
Brian McClimans
People Strategy @ Workday
https://ca.linkedin.com/in/julie-robinson-70374321
Toronto, ON
Julie Robinson
Vice President, Field Operations, North America at Workday
https://www.linkedin.com/in/holly-w-02952932
Rohnert Park, CA
Holly W.
Manager at Check Agencies of California,Inc. dba Check Center
https://www.linkedin.com/in/philip-sheridan
New York, NY
Philip Sheridan
Vice President, Capital Markets Accounts at AlphaSights
https://www.linkedin.com/in/johnsonrasheed
Atlanta, GA
Rasheed Johnson
Senior Account and Relationship Manager at Wolters Kluwer
https://www.linkedin.com/in/bill-coleman-b389b0138
Sarasota, FL
Bill Coleman,
Chief Executive Officer at Wings Digital Software
https://www.linkedin.com/in/david-dantes-58a07431
Cedar Park, TX
David Dantes
Experienced Multi unit manager
https://www.linkedin.com/in/mohammed-sabir-3b83a899
Dallas-Fort Worth Metroplex
Mohammed Sabir
LOOKING FOR A STORE MANAGERS POSITION IN MENS CLOTHING OR OTHER CONSUMER GOODS. ALSO INTERESTED IN RESIDENT/GENERAL MANAGER/NIGHT AUDITORS POSITION IN HOSPITALITY INDUSTRY - ANYWHERE IN U.S.
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Watson Works can help employers make critical decisions with data, AI and blockchain technology.
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Just finished the most inspiring session interviewing my good friend and one of the world’s most progressive and thoughtful CHROs Dean Carter of…
https://www.linkedin.com/in/alex-franklin-4a8a14169
Los Angeles, CA
Alex Franklin
I'm a software engineer,  specialized in software defense  .
https://www.linkedin.com/in/alex-franklin-5a8a76a6
Seattle, WA
Alex Franklin
Head Of Business Development at Gravity Payments
https://www.linkedin.com/in/alex-franklin-2660ab98
Baton Rouge, LA
Alex Franklin
Sales Director | Project Management | Team Leadership
https://uk.linkedin.com/in/alexfranklinairp
Bristol
Alex Franklin
Providing Healthcare Technology People Solutions with Penpole Consulting
https://uk.linkedin.com/in/alex-franklin-108bb658
London
Alex Franklin
Emergency Response Logistician