armen abrahamian
Senior Manager, Product/Project- CP&S Enterprise Client Engagement at Southern California Edison
product / portfolio manager - lean/agile transformation , product management , portfolio management
extensive experience process , product program management manufacturing , processing , technology , education , service , consulting energy industry help grow business meet organizational challenge . experience business capability include : • product & service life cycle management • program management leadership • strategic planning business plan • program portfolio planning management • new product development commercialization • cross functional team leadership • general operation management • business process improvement • change management • strategic planning • digital transformation ( iot , mobile , cloud , analytics , sas , customer experience , innovation , agile method , scrum , lean , six sigma , kanban , devops , platform ) held management position client engagement , information technology , corporate r & , customer service , product & service , strategy , engineering , planning customer experience management organization small , mid-size large company . contact abrahamian.armen @ yahoo.com
Southern California Edison
https://www.linkedin.com/company/sce
•	Developed and executed an enterprise-wide Solution Adoption program to optimize solutions and services utilization for key IT products/services used by 18,000 SCE employees 
•       Managed a network of over 40 experts to support client issue identification, content verification, and issue/metrics tracking to ensure increased usage of internal technology solutions by end-users. 
•	Developed a Client Engagement Strategy to ensure and validate successful implementation of the IT portfolio strategy.
•	Led multiple initiatives to increase integration, productivity and team building.
Irwindale, CA
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Senior Manager, Product/Project- CP&S Enterprise Client Engagement
Southern California Edison
https://www.linkedin.com/company/sce
• Led a cross-functional team to develop the framework, governance structure and operating model for a new Product Lifecycle Management (PLM) for IT organization.
• Evaluated over 450 client-facing IT products and services.  Identified four key product lines (including Geographic Information Systems, Business Intelligence/Analytics, and Identity Management & Mobility) and four key Product Line Managers to manage under the new lifecycle framework.
Baldwin Park, CA
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Senior Manager, Product/Project-  IT&BI, Client Products & Services Group
Southern California Edison
https://www.linkedin.com/company/sce
- Developed a comprehensive proposal for establishment of a Business Performance group within CEM division. The improvement proposal included defined roles, structure, dependencies, key activities and an implementation roadmap and timeline.
- Led development and management of a tracking and reporting system to deliver division project and program progress and highlights, Balance Scorecards and other related tracking reports for top management.
Rosemead, Ca.
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Manager, Customer Experience Management (CEM), Customer Strategy Group
Southern California Edison
https://www.linkedin.com/company/sce
- Initiated and managed the Self Service Strategy project and secured resources to ensure completion of the strategy phase and its ultimate execution. 
- Led a competitive bidding and evaluation process to select a qualified consultant. 
- Initiated a customer Call Study to validate customer transactions. 
- Planned and executed Vision and Gap Analysis workshops for project stakeholders. 
- Initiated and supported the development of a customers survey by Market Research group. 
- Managed a cross-functional project core team and all communications with executive sponsors and stakeholders.
Irwindale, CA
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Manager, Customer Experience Management (CEM), Customer Experience Strategy Group
Southern California Edison
https://www.linkedin.com/company/sce
- Implemented an extensive Organizational Change Management (OCM) plan impacting over 150 stakeholders within Customer Service Business Unit. 
- Oversaw development and implementation of training of 50 product/project mangers and support staff.  
- Initiated and facilitated the Program Review Team (PRT) meetings.  
- Supported SAP and SmartConnect teams with program and portfolio management processes and deliverables. 
- Led integration efforts with Energy Efficiency, Client PMO, Market Research, CSBU Finance, Market Segment teams, various program management and support groups within business unit.
Irwindale, CA
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Manager - Customer Programs and Services, Products & Services Group
Southern California Edison
https://www.linkedin.com/company/sce
Managed Discovery, Design and Development of Customer Programs Portfolio Management (CPPM) Process.
Conducted extensive research on industry portfolio management and product/program management best practices. Researched the latest portfolio management decision making approaches and solutions. Identified and assessed past efforts and potential project risks. Developed and delivered "Discovery Phase" final report. Formed and managed six working teams to develop the framework for portfolio management process. Developed approaches for teams (Metrics, Governance, Program Management Process, Database, Support Office and Organizational Change Management. Conducted stakeholders and executive management one-on-ones to present project concept and obtain buy-in. Collaborated with IT, Business Performance Improvement (BPI) and Enterprise Portfolio Management (EPM) teams on project details to ensure integration. Managed development of a database to allow online gathering of performance and strategic alignment metrics on over 120 customer programs.


Managed Rollout and Management of Customer Porgrams Porftolio Management and its Support Office in Customer Service Business Unit (CSBU) 
Managed a cross-functional project implementation team. Developed a project master plan and system requirements for the CPPM database. Lead the Implementation of the end-user data entry interface phase.  Developed the charter and launched the CPPM Support Office. Developed and began implementation of an extensive OCM and Risk Management plan. Developed the CPPM Business plan and obtained approval from Executive team.  Identified and oriented Program Review Team members; developed team charter, guiding principles and key decision criteria.
Irwindale
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Manager, Project/Product-Customer Programs and Services, Products & Services Group
Southern California Edison
https://www.linkedin.com/company/sce
Led development of the Energy Manager (EM) Product Line strategy plan. Managed the product on a day-to-day basis. Developed a pricing strategy for "SCE Bill Manager" as a revenue generator online customer offering. Conducted an extensive end-user analysis to focus on targeted marketing efforts. Developed promotional material and provided training for all Major Account Managers. Collaborated with Market Research group to conduct customer focus groups. Developed an interactive CD to promote the SCE EnergyManager suite of products.
Irwindale, Ca.
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Manager, Product/Project, Programs & Services Organization, Product and Services group
Southern California Edison
https://www.linkedin.com/company/sce
Developed and implemented regulatory-driven projects by directing or conducting work on initial analysis, preliminary evaluation, process design and operational impact assessments.  

Net Energy Metering
Managed implementation of Net Energy Metering (NEM) program within Billing Division. Managed development of a comprehensive Business  Requirement Document (BRD) for automating the billing process for NEM by soliciting requirements from various stakeholder groups such as QF Resources, Metering  Services, Major Customer Billing, Regulatory Affairs, IT, Credits & Payment Services and Finance. Managed various cross-functional NEM teams to revise existing and develop new NEM processes. Provided process related input on legislative filings

Real Time Energy Metering( RTEM)
Supported the RTEM Team with billing related issues and inquiries. Developed a process for RTEM exclusions and exceptions for  implementation. Completed two RTEM related automation projects.

Non Energy Billing(NEB)
Formed a cross- functional team to address pending NEB related issues. Provided recommendations for issues such as SLRP meter installation cost reimbursements, ESP cycle changes and MDMA/MSP charges.
West Covina, Ca.
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Manager, Project/Product –CSO, Billing Organization, Tariff Compliance and Implementation group
Southern California Edison
https://www.linkedin.com/company/sce
Led a market assessment study to identify potential power quality and reliability business opportunities. Investigated past and present load reduction and peak shaving approaches by DOE, CEC, other utilities and service providers.  Managed the development of energy demand projections for Ventura and San Bernardino counties. Investigated business strategies for Internet data, web hosting centers and Premium Power Parks.
Irwindale, Ca.
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Manager, Project/Product – Major Customer Division (MCD), Strategy & Communications Group
Southern California Edison
https://www.linkedin.com/company/sce
•	Directed and managed three product development cross-functional teams to develop segment focused products for Governmental, Industrial and Commercial customers. 	
•	Made significant contributions towards development of a business plan for a new SCE subsidiary.
•	Worked with corporate communication and advertising agencies to create close to twenty regional and nationwide promotional campaigns promoting electro-technologies using multiple channels and media.
•	Managed technology transfer projects with a budget of $3 million. Performed evaluations of innovative technological products that resulted in two new product offerings by SCE. Initiated and managed successful “showcasing” projects at six customer sites and won a prestigious first place national marketing award for Technology Transformation.
Irwindale, Ca.
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Manager, Project/Product – Customer Solutions, Technology Solutions Group
Southern California Edison
https://www.linkedin.com/company/sce
- Managed advanced technology research and transfer projects.  
- Conducted assessments and feasibility studies, solicited and secured co-funding for joint projects, and negotiated contracts with consulting firms, academia and regulatory agencies.
- Managed technology transfer projects with a total budget of $3 million.
- Conducted market assessments to support six new technology based programs.
- Performed evaluations of innovative technological products that resulted in two new product offerings by SCE. 
- Participated in two national industry committees to initiate joint projects.  
- Initiated and managed successful showcasing projects at six customer sites.
Rosemead, Ca.
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Project Manager - Planning & Technology, Technology Planning & Development,
GV Diversified, Inc.
Provided consulting services to SCE's R&D department on market transformation of industrial projects and programs. Managed ten medium to large scale technology demonstration projects at SCE industrial customer sites. Conducted market and business analysis for advanced technology marketing plans.
Project Manager
Santee, Inc.
Managed a multimillion dollar expansion/growth project that resulted in over 10% increase in sales in a highly competitive market. 
Led product line forecasting and trend analysis for top management. 
Implemented a comprehensive energy-monitoring program resulting in over 25% in annual savings.
Los Angeles, Ca.
Director, Corporate Engineering
ASEECO/FMC
Led design and manufacturing of custom material handling machinery and integrated systems for food processing, pharmaceutical, packaging and parts manufacturing industry.
Los Angeles, CA
Project Engineer
BS
Engineering
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University of Southern California
https://www.linkedin.com/school/university-of-southern-california/
MBA
Marketing and Finance
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Woodbury University
https://www.linkedin.com/school/woodbury-university/
Board of Regents (Western Prelacy of Armenian Apostolic Church)
Board Treasurer
Armenia School Foundation
Chair
Armenian General Athletis Union & Scouts (Homenetmen)
Chair, Strategic Planning Committee
Armenian National Committee (Western Region)
Board member
Chamlian Armenian School
Board Treasurer, Board Chair
The US Electrification Council
1st Place Marketing Achievement Award
Modeled Coaching
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Strategic Planning
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Organizational Change Management
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Process Managemenet
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Certified Scrum Product Owner
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Six Sigma Black Belt
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True Agile Leader
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Agile/SCRUM
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PMI Project Management Professional (PMP)
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Education
Chamlian School
Board Chairman
Education
Chamlian School
Board Treasurer
Children
Homenetmen Glendale Ararat Chapter
Board Chairman
Education
Western Region Prelacy Board of Regents
Treasurer
Children
Boy Scouts of America, Verdugo Hills Council
Board Member
Armenian National Committee Regional Board
Board Member
Armenian National Committee, Glendale Chapter
Board Member
Children
Homenetmen Western US Regional Executive Committee
Chairman
Education
ARMENIA SCHOOL FOUNDATION
https://www.linkedin.com/company/armenia-school-foundation
Chairman
Center for Agile Leadership
True Agile Leader Certification
centerforagileleadership.com
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ITIL Foundation
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Product Lifecycle Management
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Agile/SCRUM
Scrum Alliance
Certified Scrum Product Owner (CSPO)
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IT Management & Leadership Professional (ITMLP)
Lean Sigma Institute
Six Sigma Green and Black Belt (LSSBB)
https://www.linkedin.com/in/ricky-evans-7504098
Auburn, AL
Ricky Evans
Regional Sales Manager at CoachComm
https://www.linkedin.com/in/vartan-aghabegian-345a5111
Glendale, CA
Vartan Aghabegian
DataCenter Operations at Disney & FOX Studios (HCL Technologies)
https://www.linkedin.com/in/bedikian
United States
Hagop K Bedikian
Asst. Division Mgr of Environmental Programs & Services of Northern/Southern Calif.
https://au.linkedin.com/in/maria-laick-4768a284
Greater Perth Area
Maria Laick
Project Coordinator at Rio Tinto
https://www.linkedin.com/in/lisa-knutstad-2943ba22
St Petersburg, FL
lisa knutstad
customer support @ Conserv Building Services
https://www.linkedin.com/in/bill-bryer-30281514
Memphis, TN
Bill Bryer
South Central Regional Facility Manager III at IDEXX
https://www.linkedin.com/in/jeremy-bixby-46304a142
Dallas-Fort Worth Metroplex
Jeremy Bixby
Project Manager at Alltech Engineering Corp.
https://www.linkedin.com/in/mindysmartin3399
Ogden, UT
Mindy Martin
Licensed Massage Therapist & Reiki Master Teacher, Certified Life Coach
https://pk.linkedin.com/in/kamran-shaukat-3745337
Pakistan
kamran shaukat
Senior Automation Test Engineer at LMKR
https://www.linkedin.com/in/kristin-belisle-884669121
Winston-Salem, NC
Kristin Belisle
Nursing Faculty at Lees-McRae College
https://id.linkedin.com/in/yusrizal-rizal-07aa6986
Aceh, Indonesia
yusrizal Rizal
Civil Supervisor PT. JGC Indonesia ,Block A Project Medco E.P Malaka
https://www.linkedin.com/in/penelope-penney-mcnutt-msn-rnc-ob-aa42927a
Knoxville Metropolitan Area
Penelope "Penney" McNutt, MSN, RNC-OB
Manager of the Family Birthing Center at Blount Memorial Hospital
https://www.linkedin.com/in/debra-antley-68955a3a
Lawton, OK
Debra Antley
Logistics Specialist at Potawatomi Corporation
https://www.linkedin.com/in/hernandez-stacy
Knoxville, TN
Hernandez Stacy
Creative Services Writer/Producer HGTV Branded Entertainment
https://www.linkedin.com/in/matthew-norris-9459a2183
Detroit Metropolitan Area
Matthew Norris
Registered Nurse at Henry Ford Health System
https://www.linkedin.com/in/hope-jones-5b301429
Greater Houston
Hope Jones
Sr. Sales Executive at Travelers
https://www.linkedin.com/in/oboewu
Cambridge, MA
Oboe Wu
Pushing the human race forward
https://www.linkedin.com/in/elimather
Greater Boston
Eli Mather
Driving Growth and Retention for Engineering Software and Community World Wide.
Kathy Nicholson
      
          



            
              
        
              
  

    
        Armen was a pleasure to work with.  He was always very positive with and supportive of his coworkers.  Even though he wasn’t officially my mentor, I viewed him as such because he was always willing to share some sage advice, great ideas, and encouraging words to help me take my work to the next level.  I grew professionally as an engineer and Product Manager as a result of Armen’s willingness to brainstorm ideas with me and help me work through challenges.  Armen had that rare combination of strong technical knowledge, great communication and political skills, and real effectiveness as a leader.  You couldn’t help but learn while working with him. Manny Fernandez
      
          



            
              
        
              
  

    
        I have had the opportunity and pleasure to report to Armen while at Southern California Edison (SCE). Armen was one of my first managers when I started my internship and career at SCE. Armen possesses various strengths, which include strategy development, new product development and cross-functional project guidance. Armen was instrumental in building an enterprise solution that allowed portfolio management of programs for SCE, which gave resulted in the ability to track consistent metrics and build broader strategies. Armen was a great manager that provided growth opportunities and coaching, allowing me to build and strengthen my analytical and project management skills. 
Liked by Armen Abrahamian
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The World’s Most Innovative Companies of 2022 | Fast Company
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IS IT TIME TO QUIT YOUR JOB❓❓❓❓❓❓❓❓❓❓❓❓There is a lot going now about The Great Resignation. Is it time for you to quit?…
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🌴🌴IT’S FRIDAY! MY DAY TO RECHARGE & REFRESH🌴🌴🟩 Taking time to recharge and refresh is important. It does not take away from you achieving…
https://www.linkedin.com/in/armen-abrahamian-59839a142
Gaithersburg, MD
Armen Abrahamian
Former Chief, Traffic Safety Division at Prince George's County Government
https://nl.linkedin.com/in/armen-abrahamian-57515b9
Amsterdam
Armen Abrahamian
Director bij DELTACO NL
https://www.linkedin.com/in/armenabrahamian
Los Angeles, CA
Armen Abrahamian
VP of Engineering at Hearst Autos
https://www.linkedin.com/in/armen-abrahamian-094a9a4
North Haven, CT
Armen Abrahamian
President at Long Term Care Insurance, LLC & Chief Revenue Officer (CRO) at Empowered-Home.com
Enterprise Digital Transformation (EDT)
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Armenian Network of America, Inc.
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Armenian Diaspora Network
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Ask Us Anything on Digital Marketing
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Armenian Professionals
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Higher Education Digital Transformation (Dx)
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Armenian Engineers and Scientist of America, Inc. (AESA)
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Business Transformation Management
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Digital Marketing
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Digital Transformation: The Necessary Innovation
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Armenian Professional Network - Los Angeles
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Business Process Improvement and Change Management
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Digital Strategy & Transformation
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Digital Transformation Center of Excellence
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