amanda koski
eLearning Expert at Reciprocity, Inc
learning designer passion learning , gamification , innovation .
skilled professional working improve corporate learning process creative instructional design , engaging fun training session , thoughtful tailor made training program .
Reciprocity, Inc
https://www.linkedin.com/company/reciprocity-inc
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eLearning Expert
Foley & Lardner LLP
https://www.linkedin.com/company/foley-&-lardner-llp
I am a learning artificer, creating new and engaging content for various departments within a law firm. I work with subject matter experts in various departments to produce relevant, helpful, and engaging training modules.

• Established Incoming Project Process: I utilized Microsoft Power Automate, Microsoft Teams, and Microsoft Forms to create a seamless process for our team to receive incoming project requests from various departments.
• Email Systems Manager: Subject matter expert and admin for our department’s email marketing system (Concep). I design, create, and send out all internal communications from our department. This includes creating and executing communication plans for various learning projects and our new hire correspondences.
• Branding Consultant: Designed all video branding for our department and several other departments within the firm.
• Boys and Girls Club Relationship Committee: Currently a mamber of the committee that works with our local Boys and Girls Club to plan events, fundraise, collect donations, and complete service work. 
• Lead designer of an Enrichment Program: I am a lead designer of a project called the "Assistant Enrichment Program" in which I've been involved in the conception, development and creation of gamified assessments to evaluate our entire assistant population of approx 260 users on basic skills they should posses as a legal assistant.
Milwaukee, Wisconsin, United States
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Learning Designer
Foley & Lardner LLP
https://www.linkedin.com/company/foley-&-lardner-llp
I was a leader of training and technology implementation within a law firm. I worked to promote a technology first approach to education and designed new and innovative learning materials while conducting fun engaging training sessions in-person, via video conference, and via live virtual training across 24 offices and for 2,500 employees Worldwide.

• Designing Up-to-Date New Hire Orientation Programs: Integral member of a project team that constantly looks to revamp and streamline our New Hire Orientation Programs that onboards over 500 new employees a year.
• Subject Matter Expert: Supervised the training of all admin users for the release of a new reservation software to the law firm as well as participated in countless other rollouts for the firm. This included insight on decisions regarding implementation and configuration, as well as in-person training and floor support.
• Spearheaded Email Automation Project: Spearheaded a project team that evaluated, tested, and recommended purchase of a new piece of software for the firm. Once purchased, I was charged with designing the workflows surrounding the new software and training all other users.
Greater Milwaukee Area
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Senior Technology Learning Coach
Advicent Solutions
https://www.linkedin.com/company/advicent-solutions
Hybrid position as a combination between an Instructional Designer, Project Manager and a Corporate Trainer. Worked to create meaningful training materials while also delivering an excellent training experience through live virtual training sessions and pre-recorded videos.

Job Basics:
Collaborating with the Learning Development Team to create new and meaningful materials to educate our customers on new and trending call center topics.
Working across departments as a part of the Organizational Readiness team to ensure that all training materials are updated for new product releases and features. 
Updating training videos on our customer facing Learning Center which entails the creating of storyboards, screen recording, voice recording, and editing.
Creating unique training tracks for large partners looking for a customized learning experience to enhance their implementation process.
Working as a Project Manager for new retail clients and assisting them through their Training Package, which includes managing their implementation timeline and working to show them their return on investment.
Hosting Training Webinars and educating new and existing clients on new features of our products. 

Special Projects:
Engagement Committee Member - encourage active participation and positive company engagement.
Subject Matter Expert - Worked as a SME on Advisor Briefcase, Figlo, Salesforce, Video Creation, and Adobe Indesign for the department.
Innovation Team - Lead an Innovation Team to improve the Customer Onboarding experience both through internal workflow adjustments and external communication.
Organizational Readiness Team - Representative on the Org Readiness Team to ensure the company is fully prepared for the launch of a new software version.
Greater Milwaukee Area
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Implementation Specialist
Advicent Solutions
https://www.linkedin.com/company/advicent-solutions
Internal help desk position for a software company partnered with financial institutions around the world. Assist customers with support for our software through phone and email communications.

Job Basics:
Used all resources available and quick problem solving skills to provide efficient and accurate support to customers that call in with questions on how to model real life situations within our software.
Gave technical support and troubleshooting computer issues while also taking real life situations and assisting Financial Advisors model those within our software to create financial plans for their clients.
Assisted with the onboarding process within the department by becoming a mentor to three new employees.
Selected as a Subject Matter Expert for two products offered and headed a team selected to train the department on a new software being released.
Acted as the Enterprise Case Owner for a large customer and worked as a relationship manager between the company and the support department.
Worked within my department to plan activities both on a monthly basis and sporadically to increase engagement, enjoyment, and to combat burnout in the position.

Special Projects:
Subject Matter Expert - Worked as a SME on Advisor Briefcase and Figlo for the department.
Enterprise Case Owner - Representative from the company that is paired with a large enterprise customer to ensure their experiences are pleasant and all of their needs are met. I established a new workflow to specifically meet the needs of the customers I worked with.
New Hire Mentor - Mentored 4 new hires
Engagement Committee Member - encourage active participation and positive company engagement.
Greater Milwaukee Area
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Support Specialist
UniCarriers Americas Corporation
https://www.linkedin.com/company/unicarriersforklift
Managing an interactive database of orders on Microsoft Access which includes running queries and analyzing results based on the information provided by the queries and reports.
Updating master lists of information to ensure the most updated information is applied to new orders for customers and dealerships and communicating with other departments to ensure the billing, sales, and warranty departments run cohesively to provide our customers and dealers with excellent service. 
Answering questions about the database and results from the queries for fellow employees in different departments and dealerships and customers inquiring about their orders.
Marengo, IL
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Sales Program Analyst
Kenosha Unified School District
https://www.linkedin.com/company/kenosha-unified-school-district
Successfully ran a flipped classroom, which entailed breaking down complex ideas for online tutorial videos, maintaining a class website, and creating extensive guided notes.
Introduced and implemented new and exciting technology to both students and faculty improving student engagement in the classroom.
Educated students and enabling them to become problem solvers using logic and deductive reasoning.
Bradford High School - Kenosha, WI
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Mathematics Teacher
School District of Beloit
Thrived in a technology centered school, in which I was trained to manage an iPad cart and created lessons and interactive material to engage and teach students.
Worked every day developing different approaches to clarify and break down new material.
Aldrich Middle School - Beloit, WI
Mathematics Teacher
Golden Age Cinemas
Successfully improved the quality and efficiency in the concession sales by creating and implementing a new cleaning schedule.
Developed and implemented an employee schedule that increased work flow and decreased cost.
Coordinated and successfully ran fundraising events to help save the McHenry Outdoor, including flea markets and silent auctions.
Kitchen Manager
Marquette University
https://www.linkedin.com/company/marquetteu
I assisted the Marquette University Office of Resident Life in the care and supervision of their incoming freshmen and sophomore students. I wore many hats during the job, and was everything to the students on my floor including a counselor, disciplinarian, support system, and a resource among many other things.
Greater Milwaukee Area
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Resident Assistant
Bachelor's degree
Mathematics and Education
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Marquette University
https://www.linkedin.com/school/marquetteu/
Association for Talent Development (ATD)
eLearning Instructional Design
LinkedIn
www.linkedin.com
Change Management for Projects
http://www.linkedin.com/learning/change-management-for-projects
LinkedIn
www.linkedin.com
Project Management Foundations: Small Projects
http://www.linkedin.com/learning/project-management-foundations-small-projects-2
LinkedIn
www.linkedin.com
Creating and Deploying Microlearning
http://www.linkedin.com/learning/creating-and-deploying-microlearning
Microsoft
www.youracclaim.com
Microsoft Office Master 2016
https://www.youracclaim.com/badges/66921dae-c905-4ffe-a152-4232a7821717/linked_in_profile
Microsoft
www.youracclaim.com
Microsoft Office Specialist Outlook 2016
https://www.youracclaim.com/badges/418b1011-1b67-4b78-a15a-c2a43479b239/linked_in_profile
Microsoft
www.youracclaim.com
Microsoft Office Specialist PowerPoint 2016
https://www.youracclaim.com/badges/c72e4ca5-bf50-46a0-bd60-c7e233f755d2/linked_in_profile
Microsoft
www.youracclaim.com
Microsoft Office Specialist Word 2016 Expert
https://www.youracclaim.com/badges/0b04a235-4576-4b15-9880-f5833c12eb5a/linked_in_profile
Microsoft
www.youracclaim.com
Microsoft Office Specialist Excel 2016 Expert
https://www.youracclaim.com/badges/a944057e-bb23-4be5-a866-ee4af6e0ed9e/linked_in_profile
LinkedIn
www.linkedin.com
Instructional Design: Models of ID
http://www.linkedin.com/learning/instructional-design-models-of-id
LinkedIn
www.linkedin.com
The Neuroscience of Learning
http://www.linkedin.com/learning/the-neuroscience-of-learning
LinkedIn
www.linkedin.com
Adobe Captivate for Systems Training
http://www.linkedin.com/learning/adobe-captivate-for-systems-training
LinkedIn
www.linkedin.com
Adobe Captivate 2017 Essential Training
http://www.linkedin.com/learning/adobe-captivate-2017-essential-training
Wisconsin Department of Education
Secondary Education - Mathematics
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I am so proud to be a part of the amazing team behind this community launch! Great work Victoria Buhler Gianna Satriano Elizabeth (Libby) Bevin…
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Would you like another Social Trivia Event? Last time we had 3 winners who got to take home a wonderful prize for winning! Would you want us to hold…
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Please stop posting "remote" roles that require regular in-office time.That's called "hybrid."Spread the word.
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St Augustine, FL
Amanda Koski
Amazon Account Executive
https://www.linkedin.com/in/amanda-koski-4a1bb21a5
Pasadena, MD
Amanda Koski
Helping businesses get an Employee Retention Tax Credit of up to $26K per W2 employee to extend the CARES Act Every Single Month
https://www.linkedin.com/in/amanda-koski-1a0aa1159
Richmond, VA
Amanda Koski
Dietetic Intern at VCU Health
https://ca.linkedin.com/in/amanda-koski-081218170
Greater Toronto Area, Canada
Amanda Koski
Manager, International Student Services at Humber College
Marquette Alumni Professionals
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https://www.linkedin.com/groups/41657
Link Up Milwaukee
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https://www.linkedin.com/groups/40129
Learning, Education, and Training Professionals Group
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https://www.linkedin.com/groups/27003