aaron cephus , csxa , grcp , grca
Sr. IT Control Analyst at American National
senior control analyst american national
experienced cybersecurity professional seek position organization utilize skill ability obtained , well learn new skill . self-starter focused continued career growth cybersecurity industry . detail-oriented specialist extensive experience telecommunication , retail customer service . troubleshoots highly technical issue ease patience . cybersecurity professional technical troubleshooting repair expertise . team player flexible , reliable adaptable dynamic environment . specialty : tcp/ip , word , powerpoint , excel , crm , enterprise service desk , installation , programming , networking , regressing testing , internet , customer service , window 98 , nt , xp , vista , window 7 , window 8 , window 10 , android , io , data entry , filing , cash handling , effective communication , multitasking , sale , schedule set appointment , triage , internal/external problem troubleshooting , resolution , knowledge product service , knowledge branch operation , financial transaction , computer skill , bank strategy , account payable , balancing , auditing , training , active directory , workspace manager , microsoft lockout status , desktop director , sccm remote control , webex , log , citrix , project management , identity access management , sailpoint
American National
https://www.linkedin.com/company/american-national-insurance
° Developed and implemented risk-based IT audit, design, and test processes to address control objectives for several platforms.
° Planed IT audits to determine whether information systems are protected, controlled, and provide value to the organization.
° Assessed the test program and security controls using ISO/IEC 27000 standards and NIST to provide information necessary to determine their overall effectiveness.
° Evaluated the organization’s IT policies, standards, and procedures and the processes to determine whether they support the IT strategy and comply with regulatory and legal requirements.
° Evaluated risk management practices to determine whether the organization’s IT-related risks are appropriately managed.
° Developed audit plans and programs, following COBIT and NIST frameworks. Set up control matrix based on specific systems during the planning phase of audits.
° Established and maintain SOX testing project management documentation, including timelines, due dates, dependencies, and resource tracking.
° Estimated the design, implementation, and monitoring of system and logical security controls to verify the confidentiality, integrity, and availability of information.
° Evaluated the design, implementation, and monitoring of the data classification processes and procedures for alignment with the organization’s policies, standards, procedures, and applicable external requirements.
° Reported audit findings and make recommendations to key stakeholders to communicate results and effect change when necessary.
Houston, Texas, United States
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Sr. IT Control Analyst
American National
https://www.linkedin.com/company/american-national-insurance
•	Administer and maintain end user accounts, permissions, and access rights in accordance with the Enterprise Information Security Organization (EISO) policies, as well as security best practices regarding privacy, security, and regulatory compliance using Identity Management System. This extends to Mainframe applications (RACF, TSO, and Rumba), iSeries/ AS400, Active Directory, Windows Server 2008 & 2012 NTFS/ Share Permissions, MS Office products 2010 - 2016., Ping ID, and Multifactor Authentication. Maintain the appropriate access rights to all environments and support services under which data is administered.  Maintain a manual system to identify and classify inter-company premium payment transactions to be used in company-to-company transfers

•	Troubleshoot Security Production problems within applications, file share, and Active Directory for end users. Escalate to appropriate teams when needed. Create and maintain enterprise security documents (policies, guidelines, and procedures). Support the needs of the organization 24 x7 365 days a year, through a rotating monthly on-call schedule. Collaborate with Desktop Support and Help desk to improve our SLAs for incidents, changes, and requests.  Identify needs and make recommendations regarding revisions to policies, guidelines and procedures.  Maintain documentation on all data security related procedures.  Ensure awareness of the enterprise’s security goals as established by its stated policies, guidelines and procedures and to actively work towards upholding those goals.
Houston, Texas Area
https://media-exp1.licdn.com/dms/image/C560BAQGB8SKDg9CCLw/company-logo_100_100/0/1519856593150?e=1655942400&v=beta&t=QUtSexv01vO9V6QyjcecTQjSFCbSZxSrA-NEnkVPZy8
Data Security Analyst I
American National
https://www.linkedin.com/company/american-national-insurance
•	Provide Computing Systems support (Mainframe, AS400, RIMS, Servers, Desktop, and PC ServiceDesk) for enterprise and remote users. Provides Level 1 infrastructure support for enterprise employees, CSSD agents and field offices. Initiate, monitor and escalate infrastructure outages across the Enterprise. Utilizes Enterprise Service Desk for documentation and tracking of Service Support processes across the Enterprise. Assists CTS Computing Services division with level 1 infrastructure incidents/problems. Moderate contact with department leads throughout the enterprise including service support groups, agent administration, marketing, METS, Underwriting, developers, and QA. Review, document, resolve or transfer escalated tickets from the SD Triage staff (Tier1). Determines and initiates the best method to communicate technical solutions in a nontechnical way. Installed software, modified and repaired hardware and resolved technical issues. Provided base level IT support to non-technical personnel within the business. Managed call flow and responded to technical support needs of customers. Resolved customer issues in a clear, courteous and straightforward manner. Demonstrated professionalism and courtesy with customers at all times. Identified and solved technical issues with a variety of diagnostic tools. Resolved problems with malfunctioning products. Followed up with clients to ensure optimal customer satisfaction. Conducted research to address customer concerns. Remained up-to-date on the latest technologies and solutions applicable to company products. Researched, troubleshot and resolved complex problems independently.  Worked closely with team members to meet or exceed all customer service requirements. Answered telephone calls promptly and minimized delays that could lead to abandoned calls.
https://media-exp1.licdn.com/dms/image/C560BAQGB8SKDg9CCLw/company-logo_100_100/0/1519856593150?e=1655942400&v=beta&t=QUtSexv01vO9V6QyjcecTQjSFCbSZxSrA-NEnkVPZy8
Corporate Technology Services - Service Desk Specialist II
Jonas Fitness, Inc. (Jonas Software)
https://www.linkedin.com/company/jonas-fitness-inc-
Provided frontline customer support on software/hardware inquiries with desktop, legacy, ASP and local-host products. Interface and collaborate with other key resources within Fiserv corporation as well as 3rd-party providers to resolve client issues in a prompt and professional manner.
Answered inbound client calls/emails regarding technical and how-to questions regarding Fiserv Club Solutions software systems. Provide basic telephone training to clients needing assistance with routine software procedures; refer advanced training requests to Sales team for pricing and order fulfillment. Test, troubleshoot and deliver 1st-call resolution to client issues while escalating those that require additional assistance to management. Report application BUGS to management, Product and Development teams while capturing all relevant information including screen-shots, points-of-failure and their impact to client’s business operations. Create, submit and assign tasks to Engineers, Developers and Database Administrators to address major system outages, advanced software/hardware maintenance requests and data-integrity issues.  Log all calls and capture relevant details regarding client interactions/services rendered by Tech Support.  Assist call center to achieve SLAs objectives and key operational initiatives.   Provide scheduled training for EFT Web and CheckFree Transaction Processing.  Provided installation setups for software system and modules.  Tested software, provided end-user training, created technical guides and training materials.  Identified, researched, and resolved technical problems related to hardware and software via phone and remote connection.  Assisted with related special projects, as required.
https://media-exp1.licdn.com/dms/image/C4E0BAQEXsU2IwLyADg/company-logo_100_100/0/1519906439053?e=1655942400&v=beta&t=Zq_lqAg6ihnqsda-_CdZw5siQXCWOr37Bh_3IE68bXM
Software/ Application Specialist II
Amegy Bank
https://www.linkedin.com/company/amegy-bank
Delivered quality service to internal customers by providing a single point of contact for problems and inquiries in the use of applications, hardware, or software. Analyzed software and hardware problems. Interviewed callers to understand procedures followed and source of error. Performed diagnostic procedures to identify source of problem, if necessary, escalate to a higher level of expertise by completing a trouble report that specifies nature and location of problem. Recommended changes to software and hardware by tracking frequently occurring problems. Assisted Data Security Administration in functions related to change control.
https://media-exp1.licdn.com/dms/image/C4D0BAQEhmRXdhhvdew/company-logo_100_100/0/1537564984431?e=1655942400&v=beta&t=HqjLXemsO4qT-28F2Z35PoKvDIewz3y6xo0caUjBMM4
IT Tech Support Specialist I
Amegy Bank
https://www.linkedin.com/company/amegy-bank
Provided quality customer service while opening accounts, processing loans, providing information or working as a teller. Maintained customer relationship management, development and retention. Primary objective is to develop and support retail business in the branch by capitalizing on business opportunities and directly or indirectly influencing the production of revenue and the control of Retail expenses that contribute to the branch goal. Conduct interviews with customers to establish financial needs and makes recommendations to satisfy those needs. Delivered quality customer service and builds customer relationships through account management and development. Ensured proper documentation is obtained and processing the proper forms for transactions. Provided access to and opens new accounts for safe box customers obtaining proper signatures and identification. Completed all required training for Personal Bankers and Tellers. Provide leadership to the branch in Banking Center Manager's absence.
https://media-exp1.licdn.com/dms/image/C4D0BAQEhmRXdhhvdew/company-logo_100_100/0/1537564984431?e=1655942400&v=beta&t=HqjLXemsO4qT-28F2Z35PoKvDIewz3y6xo0caUjBMM4
Associate Personal Banker
J.P. Morgan Chase Bank
Provided exemplary customer service and effective solutions to customer questions or other inquires.  Assisted Personal Bankers by completing all necessary paperwork relating to client sales or service issues. Open transaction accounts and provide sales support to the Personal Banker, Branch Manager or Assistant Branch Manager. Daily activities also included identifying customer’s specific financial needs and referring them to a Personal Banker or appropriate sales specialist.  I’ve taken credit class such as: consumer lending and home equity.
Sales & Service Associate Banker
Associate's Degree
Computer Network Systems
ITT Technical Institute
Microsoft Certified Professional Certification
C-TEK
ISACA
1186248-CSXA
Cybersecurity Nexus – CSX Certificate and CSXP Certification
LinkedIn
www.linkedin.com
Become a Certified Information Systems Auditor (CISA)
http://www.linkedin.com/learning/paths/become-a-certified-information-systems-auditor-cisa
LinkedIn
www.linkedin.com
CISA Cert Prep: 5 Information Asset Protection for IS Auditors
http://www.linkedin.com/learning/cisa-cert-prep-5-information-asset-protection-for-is-auditors
LinkedIn
www.linkedin.com
CISA Cert Prep: 2 Information Technology Governance and Management for IS Auditors
http://www.linkedin.com/learning/cisa-cert-prep-2-information-technology-governance-and-management-for-is-auditors
LinkedIn
www.linkedin.com
CISA Cert Prep: 3 Information Technology Life Cycle for IS Auditors
http://www.linkedin.com/learning/cisa-cert-prep-3-information-technology-life-cycle-for-is-auditors
LinkedIn
www.linkedin.com
CISA Cert Prep: 4 IT Operations, Maintenance, and Service Delivery for IS Auditors
http://www.linkedin.com/learning/cisa-cert-prep-4-it-operations-maintenance-and-service-delivery-for-is-auditors
LinkedIn
www.linkedin.com
CISA Cert Prep: 1 Auditing Information Systems for IS Auditors
http://www.linkedin.com/learning/cisa-cert-prep-1-auditing-information-systems-for-is-auditors
LinkedIn
www.linkedin.com
CISA Cert Prep: The Basics
http://www.linkedin.com/learning/cisa-cert-prep-the-basics
OCEG (Open Compliance & Ethics Group)
certificates.grccertify.org
GRCA-21016057
Governance, Risk Management and Compliance Auditor (GRCA)
https://certificates.grccertify.org/c10e34b0-79c3-4a5c-9483-2dbc7a6d0789
OCEG (Open Compliance & Ethics Group)
certificates.grccertify.org
GRCP-21003756
Governance, Risk Management and Compliance Professional (GRCP)
https://certificates.grccertify.org/56000e0d-b208-4fa4-a90d-4b852bbe70b1
https://ng.linkedin.com/in/olanrewajuomidire
Nigeria
Olanrewaju Omidire, CISA
IT GRC Advisory | Cyber Security | Technology Risk & Assurance | Digital Transformation | Analytics
https://www.linkedin.com/in/erick-grey-44277a11a
Houston, TX
Erick Grey
Singer/Songwriter/Producer/Engineer at The Raw Flames, Records TM
https://www.linkedin.com/in/davidwhite592
Seabrook, TX
David H. White
IT Consultant for John Moore Services, et. al.
https://www.linkedin.com/in/breanna-burgess-remmers
Greater Houston
Breanna Remmers
Vice President at BHI Coatings and Belzona Houston
https://www.linkedin.com/in/robert-morin-4a552a1a
Pleasant Hope, MO
Robert Morin
Application Support III  at Next Level Solutions
https://www.linkedin.com/in/monique-mitchell-chapman-gbds-705014202
Houston, TX
Monique Mitchell-Chapman, GBDS
Request For Proposal Specialist at Symetra
https://www.linkedin.com/in/arafat-shah-mba-3748a334
Katy, TX
ARAFAT SHAH, MBA
IC at Avalara
https://www.linkedin.com/in/roland-matthews-35136377
Houston, TX
Roland Matthews
Tamper operator at Union Pacific railroad
https://www.linkedin.com/in/ponderpaul
Houston, TX
Ponder Paul
Retired
https://www.linkedin.com/in/mckaysa
Greater Houston
Sydney McKay
Teacher/Head Softball Coach at North Shore Senior High
https://www.linkedin.com/in/kayla-brossett-rivers-m-a-1908
Shreveport, LA
Kayla Brossett-Rivers, M.A.
IDENTIFYING-CULTIVATING-SUSTAINING Strategic Partnerships
SME - Career Services and Employer Partnerships
https://www.linkedin.com/in/callista-skinner-rcs-08b8606a
Friendswood, TX
Callista Skinner RCS
Cardiac Sonographer at HCA Healthcare
https://www.linkedin.com/in/april-criss-453a151a8
Pearland, TX
April Criss
Mobile Notary, LSA at April Criss Notary Public
https://www.linkedin.com/in/candace-mitchell-3b3050157
Houston, TX
Candace Mitchell
Real Estate Agent - Bring A Smile Houston
https://www.linkedin.com/in/nathan-gilson-209548153
Seabrook, TX
Nathan Gilson
Collison repair specialist and estimator
https://www.linkedin.com/in/paul-skinner-344b0015a
Colorado Springs, CO
Paul Skinner
Providing all business with secure payment solutions including web to in-person transactions and mobile solutions.
https://www.linkedin.com/in/jessica-camilo-mba-0349ba4b
Orlando, FL
Jessica Camilo, MBA
HBCU Campus Recruiter | Deloitte-Risk & Financial Advisory
https://www.linkedin.com/in/jonathan-cleckley-01274339
Spring, TX
Jonathan Cleckley
Channel Manager of D2D & Retail at Indra Energy
https://www.linkedin.com/in/gwynitaleggington
United States
Gwynita D. Leggington
Business Owner, Writer, Consultant, Educator, Web & Social Media Specialist
https://www.linkedin.com/in/davidnclark
St Joseph, MI
David Clark, CISA, MBA, PMP
Information Control Analyst
The Project Manager Network - #1 Group for Project Managers
https://static-exp1.licdn.com/sc/h/4h1ldzvvebtszyx75ve7dst1v
https://www.linkedin.com/groups/37888
IT World group
https://media-exp1.licdn.com/dms/image/C4D07AQFeYYl0VzyDqg/group-logo_image-shrink_92x92/0/1630998931429?e=1647694800&v=beta&t=soyuoGenMx6Gcmy2CQinjepLvH_jVLJK5FhZWgSQdhQ
https://www.linkedin.com/groups/1832255
Information Technology, FinTech, Blockchain and Bitcoin Innovation
https://media-exp1.licdn.com/dms/image/C4D07AQG7OS2EIil_pQ/group-logo_image-shrink_200x200/0/1631375305509?e=1647694800&v=beta&t=I_R0Gc1CW4DWoY33RPmk7MwR8BfB44oIAVcsGSRjdLs
https://www.linkedin.com/groups/2154029
Bay Area IT / Tech Support Professionals
https://static-exp1.licdn.com/sc/h/4h1ldzvvebtszyx75ve7dst1v
https://www.linkedin.com/groups/1477657