Aakrit P.
Co-Founder & CEO at AptEdge
Co-Founder/CEO at AptEdge, Transforming Customer Support into a Revenue Driver
Aakrit is the Co-Founder & CEO of AptEdge, an enterprise software company backed by top VCs on a mission to transform customer support into a revenue driver for companies. Prior to that Aakrit was a product executive who previously led products & teams at early stage, growth stage, and public technology companies. He led the Core APM product suite at AppDynamics valued at $4B from an acquisition by Cisco, as well as product and strategy at Applitools, acquired for $300M. Prior to that he led software teams at Salesforce and was recognized as a top performer.
AptEdge
https://www.linkedin.com/company/aptedge
On a mission to transform customer support into a revenue driver for companies.
 
Our AI-based no-code workflow automation allows support teams to deliver faster resolutions to their customers, delivering higher CSAT, renewals, and value expansion. We're backed by great investors like Unusual Ventures, NationalGridVC, CounterpartVC, and various top Angels.
San Francisco Bay Area
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Co-Founder & CEO
Select VC Funds
LP Investor
Applitools - Automated Visual Testing
https://www.linkedin.com/company/applitools
(Acq. by Thoma Bravo for ~$300M)
Supported growth from $1M+ to $10M+ in Revenue - Series A to C
San Francisco Bay Area
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VP Product & Strategy
AppDynamics
https://www.linkedin.com/company/appdynamics
(Acq. by Cisco for ~$4B)
Lead APM Product from $50M+ to $200M+ in revenue (>90% business revenue)
Managed & reduced customer escalations to drive higher net dollar retention
San Francisco Bay Area
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Head of Core APM Product
Salesforce
https://www.linkedin.com/company/salesforce
Performance & scaleability engineering; recognized for top performance
San Francisco Bay Area
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Senior Staff Engineer, Product Owner
Tweety-E
Twitter based Saas App, scaled to 1K+ Users
Greater Chicago Area
Founder
ArcelorMittal
https://www.linkedin.com/company/arcelormittal
Chicago, IL
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Senior Software Automation Engineer
The Ohio State University
https://www.linkedin.com/company/the-ohio-state-university
Nanotech for applied SSD memory devices.
Biodegradable polymers for drug delivery.
Columbus, Ohio Area
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Research Scientist
Computer Science
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University of Chicago
https://www.linkedin.com/school/uchicago/
Materials Science and Engineering
Concentration in Electronics, Polymers, Biomaterials
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The Ohio State University
https://www.linkedin.com/school/the-ohio-state-university/
The Commonwealth Club
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The University Club
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Structure–function relationships and source-to-ground distance in electrospun polycaprolactone
Acta Biomaterialia
http://pubget.com/paper/19233754/structure-function-relationships-and-source-to-ground-distance-in-electrospun-polycaprolactone
Education
Advancing Women in Tech (AWIT)
https://www.linkedin.com/company/advancingwomenintech
501(c)(3) non-profit
https://advancingwomeninproduct.org
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Board Member, CSO
Satish Talluri
      
          



            
              
        
              
  

    
        I enjoyed working with Aakrit at AppDynamics. He presents a good balance of strategic and tactical execution. Results speak for themselves- an explosive revenue growth at AppD over 2years from the core APM solutions. Over a decade he developed a through understanding of APM space and is considered an expert in this space now.  We worked closely at AppD in understanding the existing challenges around micro-services architecture to formulate our strategy, product packaging and pricing.  Beyond expertise in a single industry what differentiates Aakrit is his strong product management skills where he makes trade-offs between the short-term urgencies with the long-term strategic differentiators and appropriately prioritizes them.  AJ Jindal
      
          



            
              
        
              
  

    
        Aakrit and I joined AppDynamics around same time and we quickly became friends. I love that Aakrit takes initiatives to encourage cross team collaboration. While our products were quite different, Aakrit took steps to setup regular conversations that led to synergies across the two teams and helped us build better products for our customers. He is a perfect combination of deep technical skills and product oriented vision.