aalaya hodge
Operations Specialist at AMP Payment Systems
executive assistant | project manager
’ fast learner ha passion developing skill set wherever applied . currently embracing vast array different position role hr operation pseudo-it work . favorite aspect job given task little direction utilizing wit resource create something satisfies , sometimes even surprise , superior . ( especially case anything microsoft related — e.g . creating form word report excel )
AMP Payment Systems
https://www.linkedin.com/company/amp-payment-systems
▫ Working alongside CEO and top executives to carry out project ideas
▫ Providing feedback as well as own ideas in upper management meetings
▫ Building or adjusting spreadsheets to optimize financial reporting
▫ Monitoring employee productivity and providing constructive coaching
▫ Acting as the liaison between company departments
▫ A/P & invoice auditing
https://media-exp1.licdn.com/dms/image/C4E0BAQF2ryFZCxMDAQ/company-logo_100_100/0/1541963143842?e=1655942400&v=beta&t=XkFNlniQ7FlySdAkAIAnz-7fPTsoTC1yjMDgeLlhi9A
Operations Specialist
AMP Payment Systems
https://www.linkedin.com/company/amp-payment-systems
Customer service rep who assisted our clients with onboarding and long term merchant account maintenance. 
Specialized specifically in reviewing, processing and filing paperwork.
https://media-exp1.licdn.com/dms/image/C4E0BAQF2ryFZCxMDAQ/company-logo_100_100/0/1541963143842?e=1655942400&v=beta&t=XkFNlniQ7FlySdAkAIAnz-7fPTsoTC1yjMDgeLlhi9A
Customer Service Representative
Schlotzsky's
https://www.linkedin.com/company/schlotzsky%27s-inc-
Developed project managing skills to assure deadlines were met along with quality expectations.
https://media-exp1.licdn.com/dms/image/C560BAQGJVfztvlNOwg/company-logo_100_100/0/1619791732937?e=1655942400&v=beta&t=HpxWt8EGBSpbXJhFWUNRkUB166Y3Ib36zkq-vl5DViU
Catering Coordinator
Schlotzsky's
https://www.linkedin.com/company/schlotzsky%27s-inc-
Managed a team of 3-6 persons. Learned how to thrive in fast paced settings.
https://media-exp1.licdn.com/dms/image/C560BAQGJVfztvlNOwg/company-logo_100_100/0/1619791732937?e=1655942400&v=beta&t=HpxWt8EGBSpbXJhFWUNRkUB166Y3Ib36zkq-vl5DViU
Team Lead
Created various spreadsheets for differing department heads to track and record their subordinate's bonus opportunities based off of the many (and sometimes complicated) bonus structures.
2019 Bonus Tracker Spreadsheets (per Department Metrics)