aaron ballantine
Project Manager at Clairmont Design Build
experienced project manager
experienced senior implementation engineer demonstrated history working medical device industry . skilled contact center , management , networking , software documentation , leadership . strong operation professional associate degree focused business management computer system north hennepin community college .
Clairmont Design Build
Project Manager
Calabrio, Inc.
https://www.linkedin.com/company/calabrio-inc
Minneapolis, MN
https://media-exp1.licdn.com/dms/image/C4E0BAQF8Qhud4eSjig/company-logo_100_100/0/1552314957385?e=1655942400&v=beta&t=EccDUC8CkVtjnxtdZFaqKhJdduhgvgm3xsoDjcIohiw
Technical Support Engineer
Universal Hospital Services
https://www.linkedin.com/company/universal-hospital-services
Lead the implementation, training, and provide support for an equipment management program designed and operated in hospital systems.   

Implementation
•	Provide discovery calls to explain product and implementation steps with hospital IT and sales teams
•	Interface directly with clients to review and discuss deployment and integration timelines
•	Collaborate with interface teams to establish and test HL7 integration with hospital Electronic Medical Records system
•	Work with Hospital IT teams before and after the implementation to ensure the program deployment is successful

Training & Technical
•	Create presentations and provide training for new operations managers at quarterly meetings
•	Lead onsite managers and staff with ongoing training, support, and mentoring 
•	Lead contact for IT issues during and after the implementation process
•	Develop and implement improved processes, guidelines, and metrics
•	Provide expertise and guidance in creation of product enhancements, processes, and upgrades
•	Lead special projects related to implementation processes, billing and emerging technologies
•	Provide top-level support for over 140 customer accounts
https://media-exp1.licdn.com/dms/image/C4D0BAQHlBeVUdAsuAA/company-logo_100_100/0/1519856599488?e=1655942400&v=beta&t=suXEcLXi97NLBIjIhL83hEsut3lOj_8Uhyg8xFU74t4
Senior Implementation and Training Engineer
Universal Hospital Services
https://www.linkedin.com/company/universal-hospital-services
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Implementation and Training Engineer
MoneyGram International
https://www.linkedin.com/company/moneygram-international
   Traveled both domestically and internationally to train employees and new hire technicians and facilitated the creation of a call center from the ground up
	Presented technical materials through group and one on one training environments
	Developed additional training materials and curriculum based on individual learning needs
	Confident traveling to both domestic and international locations and experienced with expense reporting (Concur Technologies)
	Managed call auditing projects and provided constructive feedback to new hires
	Effectively communicated feedback, critical information, and daily reports to upper management and project managers
Lakewood, Colorado; Sofia, Bulgaria; Hermosillo, Mexico
https://media-exp1.licdn.com/dms/image/C4E0BAQHuhF4VGdnQ-w/company-logo_100_100/0/1646418416898?e=1655942400&v=beta&t=5jyRF58S-tdU7BsUf_udKmhxsuQAiMuUl1YhX-nAIOI
Team Lead & Training Specialist
MoneyGram International
https://www.linkedin.com/company/moneygram-international
	Investigated and resolved escalated issues from first level support teams and other departments
	Provided PC and POS support. Troubleshooting included: hardware, software, networking and dialup
	Helped create documentation and procedures that guided support for the team
	Participated in projects such as new equipment rollouts, hardware and software upgrades, knowledge base creation, and collaborative interdepartmental projects
https://media-exp1.licdn.com/dms/image/C4E0BAQHuhF4VGdnQ-w/company-logo_100_100/0/1646418416898?e=1655942400&v=beta&t=5jyRF58S-tdU7BsUf_udKmhxsuQAiMuUl1YhX-nAIOI
Support Technician - Level 2 Support
MoneyGram International
https://www.linkedin.com/company/moneygram-international
	Provided first tier technical and business support for MoneyGram’s large agent base
	Worked directly with business partners to setup, configure, and provide support for MoneyGram’s systems which offer financial products to customers
	Helped identify trends in system issues to escalate to other support teams
	Troubleshooting included: hardware, software, network connection issues, replacing of damaged or end of life equipment, imaging PCs, and upgrades
https://media-exp1.licdn.com/dms/image/C4E0BAQHuhF4VGdnQ-w/company-logo_100_100/0/1646418416898?e=1655942400&v=beta&t=5jyRF58S-tdU7BsUf_udKmhxsuQAiMuUl1YhX-nAIOI
Support Technician - Level 1 Support
Business Management and Computer Systems A.S.,
Business Management and Computer Systems
https://media-exp1.licdn.com/dms/image/C4E0BAQH6nr3eCR2M_g/company-logo_100_100/0/1629495309662?e=1655942400&v=beta&t=VJDDhY4Lzux0r0VT6ln2QOlDbY62yjhnWqjjdwPm0MM
North Hennepin Community College
https://www.linkedin.com/school/north-hennepin-community-college/
SAP BW/4HANA in a Nutshell
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https://www.linkedin.com/in/patrick-kreider-5616a84
Greater Minneapolis-St. Paul Area
Patrick Kreider
Enterprise Account Executive- Healthcare at ServiceNow
https://www.linkedin.com/in/brittany-bakus
San Francisco Bay Area
Brittany Bakus
Regional Sales Manager at Computype | Global Labeling Solutions Leader for Healthcare, Life Sciences at Computype
https://www.linkedin.com/in/jeancherry
Mesa, AZ
Jean Cherry
MBA, RN with experience in retail, insurance, research, and hospitals
https://www.linkedin.com/in/chelsea-blau
Wayland, MA
Chelsea Blau
Innovation Project Manager & Sustainability Consultant at Quantis
https://www.linkedin.com/in/ewakefield
Minneapolis, MN
Erik Wakefield
Vice President and Senior Customer Experience Manager
https://www.linkedin.com/in/xenia-mastropetrou-a71aa319
Greater Chicago Area
Xenia Mastropetrou
Tech Product Management & Marketing | B2B SaaS & Enterprise Platforms | Kellogg MBA '18 | Hellenic American Leadership 2030 Fellow
https://www.linkedin.com/in/don-pearse-a10a6b15
Charleston, South Carolina Metropolitan Area
Don Pearse
Regional Sales Manager at Ecolab Healthcare
https://www.linkedin.com/in/genetrue
Minneapolis, MN
Gene True
Revenue Technology Support Operations Analyst II at MoneyGram Payment Systems
https://www.linkedin.com/in/cookcorey
Eden Prairie, MN
Corey Cook
Principal at MEG
https://www.linkedin.com/in/michael-goerlitz-1191269
Louisville Metropolitan Area
Michael Goerlitz
Senior Storage Engineer at SPINVI
https://www.linkedin.com/in/richardjosephfordjr
Modesto-Merced Area
Richard F.
Network Systems Administrator at Stanislaus Food Products
https://www.linkedin.com/in/omar-rodriguez-gomez-6ab1a756
Greater Orlando
Omar Rodriguez Gomez
Logistics & Supply Chain Management Specialist
https://www.linkedin.com/in/john-shotwell-5660925
Jonesborough, TN
John Shotwell
Sr. IT Support Specialist at TimeDoc Health
https://www.linkedin.com/in/38800
United States
Nick Walsh
Data Center Engineering & Operations Professional
https://www.linkedin.com/in/sandeep-sharma-129a1370
Tarrytown, NY
Sandeep Sharma
Sr. Business Manager - Healthcare IT Sales, Support, Implementation & Training
https://www.linkedin.com/in/kyle-dowler-93300766
Greater Pittsburgh Region
Kyle Dowler
Ariba Technology Consultant at SAP Ariba
https://www.linkedin.com/in/aldre-bernard-21336145
Bronx, NY
Aldre Bernard
Senior Computer Specialist at IPSOS North America
https://www.linkedin.com/in/kyematthewsmason
Los Angeles, CA
Kye Matthews-Mason
Technical Recruiter at Google - Hiring Industry Software Engineers!
Tyson J.
      
          



            
              
        
              
  

    
        I personally recommend Aaron because he is a great team member who is enthusiastic and driven to do his best. He posses a vast technical knowledge and has excellent communication when sharing that knowledge in a training role. Aaron is well liked and respected by his co-workers and I know he has a bright future ahead of him!
https://ca.linkedin.com/in/aaronballantine
Brockville, ON
Aaron BALLANTINE
Mortgage Fulfillment Officer at MCAN Mortgage Corporation