Alex Abdou
Senior Manager, Quality Assurance and DevOps at Toast, Inc.
Sr. Manager, Quality Assurance and DevOps at Toast, Inc.
Driven and committed member of a fast-paced software development organization. Specific experience in starting a QA team from the ground up, both in the US and offshore, including developing processes and managing complex projects. Hands-on manager adept at developing and implementing test strategies with strong focus on results and customer service. Experienced in leading, training, and motivating teams.
Toast, Inc.
https://www.linkedin.com/company/toast-inc
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Senior Manager, Quality Assurance and DevOps
Toast, Inc.
https://www.linkedin.com/company/toast-inc
• Launch and manage a team of QA engineers responsible for evaluating, validating, and testing internal development work (Salesforce, NetSuite, ServiceNow).
• Develop, implement, and maintain the release management lifecycle for Toast’s Business Systems team, including a CI/CD pipeline.
• Establish standards and best practices for testing and release management, and provide processes and tools for deploying features and functionality across Toast’s business systems ecosystem with focus on quality.
• Design and implement test automation framework, using Cucumber/Java/Selenium to drive API and front-end tests.
• Design and implement defect reduction and prioritization programs.
• Monitor and ensure the stability of systems, measuring API performance with JMeter and Splunk.
• Assist in managing projects and interdependencies and ensure adherence to milestones and release integrity.
Greater Boston Area
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Quality and Release Engineering Manager
State Street
https://www.linkedin.com/company/state-street
• Establish new testing team for the Finance department to perform UAT, located in Boston and India. Large-scale projects focused on implementing vendor and custom applications to support bank operations. Includes hiring, training, and managing team.
• Develop team charter and comprehensive playbook as guidelines for all Finance testing teams to follow. Allows for audit teams to validate execution of processes for waterfall and agile projects.
• Research, implement, and customize testing tools for our teams. Includes test case management,
traceability, defect tracking, and automation.
• Develop automated tests to accelerate UAT testing, reducing the number of testing hours and allowing
testers to focus on critical, manual-heavy tests.
• Train testers, project managers, and business analysts to bring consistency to the many testing efforts
throughout the Finance group.
• Coordinate with other testing groups to standardize testing approach across State Street groups, and to change processes to allow for better testing efficiency throughout the SDLC.
Greater Boston Area
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QA Manager, Vice President
Bain & Company
https://www.linkedin.com/company/bain-and-company
Quality Assurance Team Leader
•	Develop processes, best practices, and policies to integrate new QA group within agile development teams, growing team from one to eight.
•	Establish and execute short and long-term strategy of new QA group with focus on project staffing, professional development, and implementing QA tools and practices across teams.
•	Expand QA team offshore to India, includes hiring, training, and managing. 
•	Create and manage Selenium automated frameworks used on scrum teams and DevOps processes.
•	Assist in planning and execution of testing, including prioritization of defects with teams and development managers to meet QA standards and customer requirements.
•	Perform back-end and front-end QA testing. 
•	Research and evaluate new tools and technologies to keep up with latest trends, negotiate contracts with vendors, and present recommendations to senior management.
Greater Boston Area
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QA Team Leader
Athenium
https://www.linkedin.com/company/athenium
•	Addressed customer needs by designing, developing, and documenting test strategies for all new features of web-based application.
•	Reviewed the development of Statements of Work, capturing deliverables and timelines related to QA activities.
•	Analyzed and prioritized backlog items, assigned units of work for execution of customized development cycles.
•	Performed back-end and front-end quality assurance testing on software using SQL, Python, and Javascript.
•	Led efforts of offshore team members in QA documentation and execution.
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Software QA Engineer
Infosys
https://www.linkedin.com/company/infosys
•	Coordinated efforts of team members abroad in testing Java, C, SQL, and web applications within the Defined Benefit division of Fidelity Investments.
•	Designed and prepared test strategies from business specifications to create test scenarios and data mine.
•	Performed back-end and front-end quality assurance testing on Fidelity applications to deliver them bug-free within the project’s timelines.
•	Interacted with business associates of various Fidelity clients to ensure correctness of deliverables.  
•	Trained in India for six months on the Infosys campus to acquire knowledge of the J2EE platform, including Java, C, SQL, JSP, and JavaScript.
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Software Engineer
University of Massachusetts Amherst
https://www.linkedin.com/company/umassamherst
Software Support Consultant for the Five Colleges.
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Software Support Consultant
Master
Business Administration
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Questrom School of Business, Boston University
https://www.linkedin.com/school/questrom-school-of-business-boston-university/
BS
Computer Systems Engineering
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University of Massachusetts Amherst
https://www.linkedin.com/school/umassamherst/
Children
Cradles to Crayons
https://www.linkedin.com/company/cradles-to-crayons
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Volunteer
https://www.linkedin.com/in/paul-quinn95
Daphne, AL
Paul Quinn
Salesforce Administrator at Toast, Inc.
https://www.linkedin.com/in/lindsey-wells-90502b4b
Greater Boston
Lindsey Wells
Salesforce Administrator at Toast, Inc.
https://www.linkedin.com/in/rachel-abbate
Greater Boston
Rachel Abbate
Senior Candidate Experience Specialist  at Toast, Inc.
https://www.linkedin.com/in/alexandra-holliday-08410a4a
Boston, MA
Alexandra Holliday
Senior Product Manager at Toast, Inc.
https://www.linkedin.com/in/alexandra-zajaczkowski
Boston, MA
Alexandra Zajaczkowski
Product Manager II at Stavvy
https://in.linkedin.com/in/sathya-bhama-gopalakrishnan-16b546b6
Bengaluru
Sathya Bhama Gopalakrishnan
Director at Fidelity Investments
https://in.linkedin.com/in/hema-chandrasekhar-35b80439
Chennai
Hema Chandrasekhar
APAC Regional CTO at Northern Trust Corporation
https://www.linkedin.com/in/jason-dunphy-09986671
Greater Boston
Jason Dunphy
Director, Architecture and Integrations
https://www.linkedin.com/in/mikepgeorge
United States
Mike George
Salesforce Architect  at Toast, Inc.
https://www.linkedin.com/in/rachaelrsmith
Portland, ME
Riley Smith
Salesforce Solutions Architect at Klaviyo
https://www.linkedin.com/in/ericmillern
Omaha Metropolitan Area
Eric Miller
Solutions Architect Saleforce at Toast, Inc.
https://www.linkedin.com/in/elena-raileanu
Greater Boston
Elena Raileanu, PHR, SPHR
Senior Technical Talent Acquisition Partner at Reify Health
https://www.linkedin.com/in/anthony-fusco-995955a0
New York City Metropolitan Area
Anthony Fusco
VP of Customer Success at dutchie
https://www.linkedin.com/in/christopher-hewins-36562a50
Greater Boston
Christopher Hewins
QA Engineer II at Toast, Inc.
https://www.linkedin.com/in/artemkiryukhin
San Francisco, CA
Artem Kiryukhin
Sr. Manager, Software Engineering, Quality, Release Management
https://www.linkedin.com/in/chris-longo-6472495
San Diego County, CA
Chris Longo
Manager, Quality Engineering at ServiceNow
https://www.linkedin.com/in/heemeng
Mountain View, CA
Heemeng (Chris) Foo
Leadership in Quality Engineering, Test and Engineering Excellence
https://www.linkedin.com/in/navarrocomputing
Marlborough, MA
Ralph Navarro
QA Automation Architect and DevOps Architect for getting to quality software efficiently and productively.
Liked by Alex Abdou
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Tomorrow is my last day at Toast!The three years I've spent here have been the best of my career. I grew from a Salesforce Administrator to an…
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BREAKING NEWS: Scott Talbot MBA has joined the Kymanox team as the Head of Engineering, Boston. This new role will help drive corporate brand…
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I am so excited to be moderating this session at AESP's National Conference.  Hope to see you in Nashville.  Otherwise, check out the virtual options…
https://fr.linkedin.com/in/alex-ali-abdou-2a5751154
France
Alex Ali Abdou
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https://www.linkedin.com/in/alex-abdou-b96831195
Los Angeles Metropolitan Area
Alex Abdou
Medical Scribe at Hill Medical Center