albert pallante
Guest Relations Coordinator at The Breakers Palm Beach
guest relation coordinator breaker palm beach
The Breakers Palm Beach
https://www.linkedin.com/company/thebreakers
Palm Beach, Florida
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Guest Relations Coordinator
PGA National Resort & Spa
https://www.linkedin.com/company/pga-national-resort-&-spa
- Responsible for updating and billing client premium statements.
- Provide customer service with clients and carrier representatives.
- Analyze enrollments to determine proper eligibility according to the   
  client's eligibility rules.
- Balances monthly billing statements for existing clients after changes        
  are entered into billing system and make adjustments as necessary to               
  the statements.
- Ensures performance guarantees specific to client are met daily
PGA National Member's Club
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Accounting Membership Coordinator
PGA National Resort & Spa
https://www.linkedin.com/company/pga-national-resort-&-spa
- Maintain and improve the quality of the guest experience beyond expectations.
- Check guest in, ensuring proper credit is received, special requests are noted / fulfilled and     accurate information is established.
- Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
- Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Communicate with all departments regarding in house VIP's and any special needs.
- Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
- Assist Guest Services, Safety Services, Housekeeping and Engineering Team.
- Successful in increasing up-sells for each month, offering special hotel programs, special rate packages, and room up grades when appropriate.
- Thoroughly understands and adheres to following set procedures on posting, charges, cashing checks, safe deposits, and refunds.
- Cultivate an atmosphere of continuous learning.
Palm Beach Gardens, FL
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Front Office Supervisor
Publix Super Markets
https://www.linkedin.com/company/publix-super-markets
- Ensure maximum sales and profitability through inventory control, P&L, and customer service
- Design and set up advertising signs and displays of merchandise on shelves, counters, or tables,  
  to attract customer and promote sales
- Increased responsibility through training new employees, handling POS systems, and  
  opening/closing department 
- Awards: Employee of the Month – January 2012
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Stock Clerk
Jupiter Beach Resort
Front Desk Agent
Residence Inn
https://www.linkedin.com/company/residence-inn
- Responsible for the guest registration process
- Communication of hotel services and promotions
- Processing forms of payment and responding to guest inquires
Lake Mary, FL
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Front Desk Agent (Internship)
Bachelor of Science (B.S.)
Hospitality Administration/Management
Rosen College of Hospitality Management
Bachelor of Science (B.S.)
Hospitality Administration/Management
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University of Central Florida
https://www.linkedin.com/school/university-of-central-florida/
The National Association for Catering and Events, NACE, is the world's leading association of caterers, event professionals and special event services that provides resources to the special event industry.

Networking, education and business development are the legacies NACE has to offer members, their clients, and businesses.

Activities and Societies: National Association of Catering Events (NACE)
National Assocaition of Catering Events
Orlando Chapter Member
Financial Accounting In Hospitality
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Guest Service Management
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Hospitality Finance
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Human Resources Management
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Lodging Operations
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Managerial Accounting in Hospitality
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Restaurant Management
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https://www.linkedin.com/in/erica-pellegrini-a3059195
Delray Beach, FL
Erica Pellegrini
Guest Relations Manager at The Breakers Palm Beach
https://www.linkedin.com/in/jay-jonethis-591917b2
West Palm Beach, FL
Jay Jonethis
Recreation Manager at The Breakers Palm Beach
https://www.linkedin.com/in/timothy-thornton-62637749
Palm Beach, FL
Timothy Thornton
Guest Relations Manager at The Breakers Palm Beach
https://www.linkedin.com/in/faidat-shittu-358a60138
West Palm Beach, FL
Faidat Shittu
Medical Administrative Assistant at Indiana University Health
https://www.linkedin.com/in/kirk-bell-92086a48
Palm Beach, FL
Kirk Bell
Hotel Manager at The Breakers
https://www.linkedin.com/in/anna-prodoehl
West Palm Beach, FL
Anna Prodoehl
Housekeeping Coordinator
https://www.linkedin.com/in/meghan-suits-ba45971a
Palm Beach, FL
Meghan Suits
Director of Banquet Operations at The Breakers Palm Beach
https://www.linkedin.com/in/professor-youcheng-wang-768698150
Greater Orlando
Professor Youcheng Wang
Dean & Preeminent Chair Professor | Co-Editor-in-Chief, Journal of Destination Marketing & Management | Fellow, International Academy for the Study of Tourism
https://www.linkedin.com/in/alan-fyall-048976a
Orlando, FL
Alan Fyall
Visit Orlando Endowed Chair of Tourism Marketing, University of Central Florida
https://www.linkedin.com/in/jacob-longino-262402142
Cleveland, OH
Jacob Longino
Elementary Education Educator /CEO PHD. J's Academy
https://www.linkedin.com/in/berson-toussaint-069210142
Orlando, FL
Berson Toussaint
seeking Marketing and Communications internships and opportunities
https://www.linkedin.com/in/ronald-monfleury-b-s-a2b13671
Port St Lucie, FL
Ronald Monfleury, B.S
Director Of Social Services at TIFFANY HALL NURSING & REHAB CENTER
https://www.linkedin.com/in/chad-marshall-33a02354
Pompano Beach, FL
Chad Marshall
Currently seeking a leadership opportunity with a company whose Brand Standards align with my Core Values
https://www.linkedin.com/in/julien-winston-maynard-jd-52a96b36
Orlando, FL
Julien Winston Maynard, JD
Law Clerk at Cole, Scott & Kissane, P.A.
https://www.linkedin.com/in/oskarhd
Miami, FL
Oscar Romero
Open to new opportunities in the Miami Market.
https://www.linkedin.com/in/kristine-lucero-06867739
Arlington, VA
Kristine Lucero
Director of Rooms at Hyatt Hotel
https://www.linkedin.com/in/mickey-steenberghe-08b9b218
Gateway, CO
Mickey Steenberghe
Director Of Rooms at Noble House Hotels & Resorts
https://www.linkedin.com/in/al-pallante-38167594
Langhorne, PA
Al Pallante
Courier at FedEx Express
Association for Materials Protection & Performance (AMPP) Group
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https://www.linkedin.com/groups/868097
MARRIOTT CONNECTIONS
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https://www.linkedin.com/groups/74510