anthony ries
System Administrator at Private Contractor
information technology infrastructure management support
maintained knowledge technology business system year work training , investigating , assessing , teaching , assisting . nearing 12 year field related technology form ha given insight every level use , key efficiency , in-depth knowledge multiple system , software ’ service .
Private Contractor
https://www.linkedin.com/company/grayedgeconsultingllc
United States
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System Administrator
MVP Kids Care
https://www.linkedin.com/company/mvpkidscare
• Maintain hardware via imaging, repair, and replacement
• Install/Maintain Wired Network, Wireless Network, Network Tunnels and WAP installations
• Security Device Setup & Purchase i.e. Firewall, Security Cameras, Automated Locks
• Program Administration: Exchange Administration, O365 Administration, Firewall Administration, Security Systems Administration, Domain Administration
• Consult on software and hardware purchases, IT administration, and vendor contracts
• Provide training and instructional materials for executive staff and training distribution.
• Maintain Server system updates, group policy creation/enforcement, SQL server setup/reporting, print server setup and mapping distribution.
• Transition from on premise servers such as Exchange 2012 to O365 and Azure.
• Maintain Enterprise Level License and Software Repository.
• Manage Print Servers/Networked Printers.
• Assess material/equipment needs and projections to determine funding requests and budgeting.
• Assist Software and Applications Developers with computer and performance issues.
• Providing equipment to employees while recording hardware/asset transitions.
• Maintain logistics for retiring/recycling end of life hardware.
• Assist Security and Imaging Management to maintain up to date operating system images.
• Assist Security and Imaging Management in finding issues within the Security Programs.
• Organization Wide Policy Creation
• Mobile Client setup for Exchange and O365 mobile email access (Android & Apple)
• Secure File Transfer setup for high security level data sharing such as banking
• Domain device additions/management such as Mac and Windows computers
• PowerShell scripting for manual configuration to complete Migration and Hybrid system syncing
Phoenix, Arizona Area
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Information Technology Manager
Arizona Department of Child Safety
https://www.linkedin.com/company/arizona-department-of-child-safety
• Services performed were tracked and documented through a ticketing system.
• Knowledge Base and Standard Procedure development and creation.
• Agency Wide Policy Creation
• Assess material/equipment needs and projections to determine funding requests and budgeting.
• Assist Software and Applications Developers with computer and performance issues.
• Providing equipment to employees while recording hardware/asset transitions.
• Maintain logistics for retiring/recycling end of life hardware.
• Assist Security and Imaging Management to maintain up to date operating system images.
• Assist Security and Imaging Management in finding issues within the Security Programs.
• Maintain Enterprise Level License and Software Repository.
• Maintain hardware via imaging, repair, and replacement
Phoenix, Arizona, United States
https://media-exp1.licdn.com/dms/image/C560BAQFBVxRpeY6dEg/company-logo_100_100/0/1524757722551?e=1655942400&v=beta&t=_gh8DxMOEg9Gn2Mw49XctqMeilS5D1xPTDdTWdGkHtc
Computer Technician
Children's Learning Adventure
https://www.linkedin.com/company/children%27s-learning-adventure
• Providing equipment to employees while recording hardware/asset transitions.
• Maintain logistics for retiring/recycling end of life hardware.
• Maintain Enterprise Level License and Software Repository.
• Maintain hardware via imaging, repair, and replacement
• Maintain networked AV learning equipment across multiple locations i.e. smart TV’s, touch devices, interactive media devices
Scottsdale, Arizona, United States
https://media-exp1.licdn.com/dms/image/C4D0BAQE-47ubXsw9lQ/company-logo_100_100/0/1519877296845?e=1655942400&v=beta&t=VQnzGALsQmrRxlio7tCrn8lu_m0CxERI_bqwPT1jMlo
Lead Technician
Serenity Womens Care
• Consult and engineer infrastructure such as networks, software, phone systems, security systems, user access, device purchasing, implementation and restructure for process improvement and efficiency.
• Contact IT vendors to order products, pay for services, obtain services Etc.
• 08/2015 – 10/2016 | Technical Specialist/Corporate Trainer | MD24 House Call | Full-Time
• Services performed were tracked and documented through a ticketing system.
• Knowledge Base and Standard Procedure development and creation.
• Manage Projects regarding or related to EHR system such as security software implementation, Meaningful Use Data, Vendor Integration, Flow Processes, and PQRI reporting.
• Conduct corporate training on Electronic Health Records systems for employees and healthcare providers.
• Maintain user access to EHR systems.
• Develop API connections between the EHR system and vendors that provide data such as consults, body imaging, and bloodwork directly into the EHRS.
Scottsdale, Arizona
IT Consultant
Amazon
https://www.linkedin.com/company/amazon
• Review raw data for errors within the Amazon Seller Platform
• Propose coding corrections to developers as algorithm and coding solutions
• Maintain contact with approved sellers to review issues, offer information, and assist with account and inventory errors.
• Complete and/or propose projects for process improvement within the multiple Amazon platforms.
Tempe, Arizona, United States
https://media-exp1.licdn.com/dms/image/C560BAQHTvZwCx4p2Qg/company-logo_100_100/0/1612205615891?e=1655942400&v=beta&t=AVKhS-aqZ8h_yaf-McQWAc1jIlHiawZrjoadhfnNFOM
Seller Support
MD24 House Call
08/2015 – 10/2016 | Technical Specialist/Corporate Trainer | MD24 House Call | Full-Time
• Services performed were tracked and documented through a ticketing system.
• Knowledge Base and Standard Procedure development and creation.
• Manage Projects regarding or related to EHR system such as security software implementation, Meaningful Use Data, Vendor Integration, Flow Processes, and PQRI reporting.
• Conduct corporate training on Electronic Health Records systems for employees and healthcare providers.
• Maintain user access to EHR systems.
• Develop API connections between the EHR system and vendors that provide data such as consults, body imaging, and bloodwork directly into the EHRS.
• Secure File Transfer Configurations for high level security data transfer such as Medical Records
Surprise, Arizona
Technical Specialist & Corporate Trainer
Avella Specialty Pharmacy
https://www.linkedin.com/company/avella
• Support employees via remote session and\or verbal or physical instruction via ticketing systems.
• Providing support for VOIP devices, PC's, Mobile devices, servers, exchange accounts, proprietary pharmacy software, third party pharmacy software, third party security software
• Support Microsoft Applications and utilities, claims processing errors, Active Directory and account security, SQL reporting for data loss and flow efficiency.
• Support migration to new server and desktop operating systems and new programs.
• Maintain user access to EHR systems
• Complete data research/investigations on employee behavior on behalf of Human Resources
• PowerShell for manual configuration and repair of various Windows features, such as forcing policy syncing throughout the domain, migrations, and error repairs.
Phoenix, Arizona Area
https://media-exp1.licdn.com/dms/image/C4E0BAQEA1oMfmT1ggg/company-logo_100_100/0/1519866844719?e=1655942400&v=beta&t=dodZig86FaQM-hfUvLg_BiRxD3mcjm5LL208QMK3joY
Help Desk Advisor
Various Staffing Agencies
Includes Apple Advisor-Apple/Stream Global Solutions | Tech Coach-Verizon\Asurion | Customer Support-WageWorks

• Support/maintain consumer devices [IT Support] (i.e. smartphones, basic phones, wireless data devices, home phone devices, networking devices, tablets, etc.) using Citrix systems and account and ticketing systems (ACSS and EROES
• Support/maintain consumer accounts (voice-to-voice instruction, remote computer access, account modifications, etc.)
• Assist team members in troubleshooting/training based on current and prior technological experience.
• Support/maintain customer benefit health care accounts (verifying HIPPA information, adding authorized contacts & card holders, verifying eligible expenses) via ticketing systems.
• Providing information on health care claims (documentation, denial reasons, appeals submissions, etc.)
• Troubleshooting transaction issues (claim code reviews, health care card use verification, etc.)
• Managing participant accounts and questions for: FSA, HRA, HSA, Dependent Care, and Commuters
• Maintain contact with health care providers and insurers to set up various claims, verification, and enrollment.
• Assist participants through website form process (enrollment, claims process, explaining benefits, fulfilling form requests, appeal requests, and expense card requests.
• Secure File Transfer configuration for Healthcare and Financial Data
• Details of less prominent/applicable staffing agency work experience can be provided upon request.
United States
Various
Master's degree
Computer/Information Technology Administration and Management
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Southern New Hampshire University
https://www.linkedin.com/school/snhu/
Bachelor of Science - BS
Obtained Bachelors in Business Sciences
Business Science
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University of Phoenix
https://www.linkedin.com/school/university-of-phoenix/
Associate of Arts (A.A.)
General Business Administration, Organizational Behavior, Statistics, Global Business Concepts, and Marketing
Business
https://media-exp1.licdn.com/dms/image/C560BAQEGQYvlDi-5OQ/company-logo_100_100/0/1590679997236?e=1655942400&v=beta&t=WXQpHPFUzoJCojbHhrpVwiOG_JC4NNVwwDxkd-Fo-u4
University of Phoenix
https://www.linkedin.com/school/university-of-phoenix/
B
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Moon Valley High School
https://www.linkedin.com/school/moon-valley-high-school/
Stabilized on premise servers in preparation for cloud migration to mitigate outages. Successfully migrated to Azure AD and O365 from start to finish myself. Maintained user access, controls, and deployment. Full migration completed in 90 days.
Azure & Office 365 Migration
Complete replacement of 4000+ end of life devices and software for agency wide upgrade initiatives to optimize efficiency and stay current with hardware and software.
Hardware & Systems Refresh
Drafting and institution of agency wide policy regarding technology. I created the policies myself and they were instituted by the Director of Technology and Chief Agency Administrator.
Policy Creation
Developed a short hand internal guide for Physicians and Employees that displays and explains all possible uses of the EHR system in use.
AdvancedMD Internal and External Guide
Proposed and arranged for the restructure and organization of the Virtual and Physical fax systems. Was able to purchase additional service lines, create additional queues for workflow, and limit user access to queues to eliminate errors. This has streamlined the fax/documentation process as it is integrated with the EHR/EMR
Fax Cloud Migration
Developed a Training Module for iOS device users using the MobileDoc application which is the mobile version of the EHR the company is currently using.
Mobile Device Guide for EHR
Developed a software reconciliation model to replace outdated and inefficient software. Consists of three main software suites and therefore three phases. Currently Phase One, Office Software Replacement, is completed. Phase two was updating PDF software for all users to paid or free subscriptions. Phase three is pending the construction of a server and deployment of Active Directory software.
Software Reconciliation
Created an internal training moduleto help other employees struggling with iTunes in general and/or its uses with mobile devices both Apple and non-Apple as well as interactions with Windows PC and MAC PC for maintaining the programs and devices.
iTunes/Apple Learning Module
Attended community healthcare events where parents and guardians could meet pediatricians and provide healthcare advice.
Community Pediatrics Volunteer
https://www.linkedin.com/in/tonyries
Washington Crossing, PA
Anthony Ries
Vice President of Sales, Americas at Nilfisk
https://www.linkedin.com/in/anthonyriesarchitect
Denver Metropolitan Area
Anthony Ries
Architect
https://au.linkedin.com/in/anthony-ries
Melbourne, VI
Anthony Ries
Chief Operating Officer at Minett Prime Square & 
Founding Director of Monomeath Capital Partners
https://www.linkedin.com/in/anthony-ries-18947149
Greater Cleveland
Anthony Ries
Manager at Jay Auto Group
https://www.linkedin.com/in/anthonyries
Greater Madison Area
Anthony Ries
CyberSecurity Architect at Nelnet