Ayanna Alleyne
Senior Human Resources Assistant at Amazon
Senior Human Resource Assistant
Worked over 15yrs in banking industry at Credit Unions and commercial banks in New York. I am Proficient in Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, etc. Strong operations professional and currently a Process Assistant Manager for Amazon Inc. I have attained an Associate of Science (AS) focused in Business Administration and Management from CUNY Medgar Evers College and Bachelor of Arts (BA) in Public Administration from CUNY John Jay College. At present a student at UMGC attaining a degree in Information Security Analyst.
Amazon
https://www.linkedin.com/company/amazon
United States
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Senior Human Resources Assistant
Amazon
https://www.linkedin.com/company/amazon
• Support and work in the department as required • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties • Providing vacation coverage for Area Managers • Providing policy follow-up, attendance tracking (duties do not extend to discipline) • Tracking and reporting of ATS/labor hours • Assisting the floor as an associate resource, training associates and verifying SOP compliance • Ensuring successful area performance, through tracking, reporting and feedback of associate performance • Participating in Operational Excellence initiatives in some capacity • Assist in driving workflow and daily production goals • Reviewing and updating SOP as required • Assisting in keeping work area clean and organized • Identifying and addressing safety hazards within the work area • Coaching associates to work safely at all times and ensuring they have proper PPE equipment • Participating in safety initiatives • Referring all job injuries immediately to area manager• Plan and execute production goals for over 125 employees• Trained AA as a Process Guide (PG) to assist with PA’s and AM’s to drive production goals.
Charlotte, North Carolina, United States
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Process Assistant Manager
Amazon
https://www.linkedin.com/company/amazon
	Conduct safety inspections and follows safety rules and procedures.
	Evaluates procedures and results for accuracy and to determine appropriate next steps.
	Receives and correctly process both written and verbal instructions, prints and orders.
	Maintain counts and lifts, shifts and stock materials and parts.
	Recognize and report defective material and equipment to shift supervisors.
	Plans and pace work efficiently in order to meet daily, weekly, project or production goals.
	Closely inspect merchandise to ensure it’s free from contamination.
	Correctly use handheld scanner to carry out job duties.
	Stow merchandise from totes, pallets, cages into bins.
	Assist in work share in other departments.
Charlotte, North Carolina, United States
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Fulfillment Associate
Sharonview Federal Credit Union
Represented Sharonview Federal CU at community outreach forums, meetings, and panels to discuss
community needs and financial benefits.
 Constantly coordinated with the team to ensured accuracy and regulatory compliance while preventing
fraudulent behaviors.
 Assisted members with resolving technical issues, provided support via email and phone.
 Adhered to regulations as required by law.
 Consulted with our members to determine their financial needs as well as their goals and partner with them
to develop a tailored growth plan to improve their financial wellness.
 Educated our members on Sharonview’s technology solutions and the various channels to conduct business
by using accounting terms to assist in analyzing banking statements.
 Performed all lending functions including the application process, which consisted of gathering loan
documents, closing the loans, and conducting follow-ups.
 Researched disputes and build dispute cases to recover funds for unrecognized charges.
 Executed on all financial transactions, which consisted of opening and closing accounts, issuing checks, processing
deposits, withdrawals, issuing certificates, opening IRA and HRA accounts and introduce new products.
 Applied Service Recovery Tools to resolve our members concerns and ensured a win/win conclusion.
 Continuously executed written and oral instructions in the best interest of Sharonview Federal Credit Union.
 Actively participated in research-based strategies to develop ways to exceed our members’ expectations.
 Maintained a safety conscious environment and ensured all confidential/sensitive information is securely stowed.
 Adhered to the National Credit Union Administration (NCUA) and federal laws in regards to financial reporting.
Charlotte, NC
Member Experience Representative
McGraw-Hill Federal Credit Union
 Focused on delivering an exceptional customer experience for members.
 Supported the front-line team with all aspect of our daily banking operation.
 Coordinated with the team to ensure accuracy and regulatory compliance. 
 Utilized the Credit Union’s Service Recovery Tools to resolve our members concerns and ensure a win/win conclusion.
 Safely opened and closed the branch when scheduled and ensured all confidential/sensitive information was securely stowed.
New York, NY
Administration/Member Experience Back Office Specialist
Municipal Credit Union
https://www.linkedin.com/company/municipal-credit-union
 Focused on delivering an exceptional customer experience for members.
 Oversaw the creation and management of new accounts and disbursement of various loan instruments.
 Generated over 75% of sales in insurance protection for the branch year over year.
 Provided product and service information to existing member as well as prospective members. 
 Assisted members by providing information, answering questions about the credit union, services, requirements and loan guidelines. 
 Coordinated with the team to ensure accuracy and regulatory compliance. 
 Processed stop payments requests, payroll deductions, ATM pin changes, requests for new products and services.
 Accessed and verified members’ credit report when they applied for loans and credit cards.
 Participated monthly in community service events at Ronald McDonald House for pediatrics cancer patients and their families.
 Maintained a safety conscious environment and ensured all confidential/sensitive information was securely stowed.
Brooklyn, NY
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Administration/Member Service Representative
YOUNG MEN'S CHRISTIAN ASSOCIATION
https://www.linkedin.com/company/empowered-youth-coalition-fwi
 Maintained and updated files and records.
 Provided exceptional customer service to patrons and members of the community.
 Resolved members concerns relating to service delivery both on the phone and in person.
 Collected payments for membership, rental space, coordinated programs and worked with members to resolve payment issues. 
 Utilized data to determine the number of members who accessed the facility with outstanding payment fees.
 Provided alternatives to resolve issues related to late payments.
 Managed database entry procedures in order to ensure customer contact information was current and correct.
 Clearly communicated with all business units to ensure that there were no misunderstandings. 
 Engaged in monthly community service and marketed the services provided for infants, youths, parents and the elderly.
Brooklyn, NY
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Administrative Member Specialist
Bachelor of Arts - BA
Public Administration
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John Jay College of Criminal Justice
https://www.linkedin.com/school/johnjaycollege/
Associate of Science (AS)
Business Administration and Management, General
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CUNY Medgar Evers College
https://www.linkedin.com/school/cuny-medgar-evers-college/
Information Security Analyst
Cyber/Computer Forensics and Counterterrorism
UMGC
Associate of Science - AS
Business Administration and Management, General
https://media-exp1.licdn.com/dms/image/C4E0BAQFDl_gZBuD3yA/company-logo_100_100/0/1545195257440?e=1655942400&v=beta&t=-PqcEWJ3TWwRhdvW0rNdKH5JmWL397sThn_94pL1wak
Medgar Evers College, CUNY
https://www.linkedin.com/school/cuny-medgar-evers-college/
Social Services
Ronald McDonald House New York
https://www.linkedin.com/company/ronald-mcdonald-house-new-york
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Fundrasier
https://www.linkedin.com/in/alex-diaz-b20a45156
Charlotte, NC
Alex Diaz
Process Assistant
https://np.linkedin.com/in/shreebir-lama-b7b021221
Lalitpur District
Shreebir Lama
Administrator at Amazon
https://www.linkedin.com/in/mikayella-riley-1a6832226
Charlotte, NC
Mikayella Riley
Onsite Medical Representative at Amazon
https://www.linkedin.com/in/shannon-ellison-107b3245
Belmont, NC
Shannon Ellison
Learning Trainer at Amazon
https://www.linkedin.com/in/loganmarts
Riverside, CA
Logan Marts
Pick Area Manager @ Amazon Fulfillment Center ONT6 - #1  non-robotic site in the entire Amazon network.
https://www.linkedin.com/in/tre-ron-griffin-417023192
Tolleson, AZ
Tre'Ron Griffin
Non-Inventory Receiver at Amazon TUS-1
https://www.linkedin.com/in/aneera-saggu-b5a8551a2
Charlotte, NC
Aneera Saggu
Data Analyst
https://www.linkedin.com/in/zacharywrigdon
Colorado Springs, CO
Zachary Rigdon
Operations Manager at Amazon
https://www.linkedin.com/in/walter-schlicker-ii-493189104
Gastonia, NC
Walter Schlicker II
Operations Manager Target distribution center
https://www.linkedin.com/in/brianne-mccoy-732a8bb
Charlotte, NC
Brianne McCoy
Process Assistant at Amazon
https://www.linkedin.com/in/patrick-young-a052991a9
Charlotte, NC
Patrick Young
Operations at Amazon
https://www.linkedin.com/in/marcus-daley-459b37179
Charlotte Metro
Marcus Daley
FC Associate at Amazon Fulfillment Center
https://www.linkedin.com/in/ramone-anglin-84910b102
Lexington, NC
Ramone Anglin
Bachelor's degree at North Carolina Wesleyan College
https://www.linkedin.com/in/mary-c-bessant-895a12186
Charlotte Metro
Mary C. Bessant
Operations Manager at Amazon
https://www.linkedin.com/in/matthew-jarmon-0a17bb56
Pompano Beach, FL
Matthew Jarmon
Director of Operations at City Furniture
https://www.linkedin.com/in/william-alex-miller-4495a616b
Charlotte, NC
William (Alex) Miller
Manager II, Operations
https://www.linkedin.com/in/brianaetuck
Charlotte, NC
Brianae Tuck
Manager II, Operations at Amazon
https://www.linkedin.com/in/tierney-johnson
San Francisco, CA
Tierney Johnson, CFP®
Associate at Jordan Park
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Photo
https://www.linkedin.com/in/ayannaeastman
Ooltewah, TN
Dr.  Ayanna Eastman
Assistant Professor
https://ca.linkedin.com/in/ayanna-alleyne-515b1361
Greater Montreal Metropolitan Area
Ayanna Alleyne
Senior Financial Analyst at Health Canada | Santé Canada
https://www.linkedin.com/in/ayannaalleyne
New York City Metropolitan Area
Ayanna Alleyne
Director of Social Media at Yelp
https://www.linkedin.com/in/ayanna-alleyne-msw-lcsw-b6576b15a
Boston, MA
Ayanna Alleyne, MSW, LCSW
Outpatient Therapist