aaron aguirre
Restaurant Leader at Raising Cane's Chicken Fingers
multi-unit leader , operator , coach seeking develop , protect , progress excitement brand .
performance , development , customer focused driven leader 12 year leadership experience qsr restaurant industry , along 25 year leading customer service hospitality oriented role . depth expertise includes leading multiple restaurant unit across metropolitan area include direction support employee recruiting , on-boarding , training process . direct oversight overall budgeting process , p & l management , food cost inventory control . excellence instilling protecting brand standard culture promote people first environment customer employee alike . successful history recruitment development high-performing management partner level meet kpis deliver outstanding customer experience . responsive resourceful leader coach core passion training mentoring across level positively impact employee engagement retention key talent . currently pursuing hrci aphr certification effectively implement overall experience along furthering career people management . – core competency – • district/regional management • retail/food service operation • multi-unit/location management • profit loss ( p & l ) management • staff development/training • catering even management • sale growth/strategic planning • goal development achievement • inventory control • community relation • project management • customer service • excellent communication skill • brand standards/quality • po management – toast tab , brink , radiant , micros , par . • hr database – hris , jazzhr , talent reef , paycor . `` success final , failure fatal ; courage continue count . '' - winston churchill
Raising Cane's Chicken Fingers
https://www.linkedin.com/company/raising-cane%27s
General Manager of restaurant operations to include strategic direction through People Management, Financial Management, Business Management, Data Analysis, and various Customer feedback platforms.
Greater Chicago Area
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Restaurant Leader
Q-BBQ Restaurant Group
General Manager of restaurant operations with oversight of both kitchen, front of house, and overall catering operations.  Ensured adherence to company brand standards, culture, product preparation, delivery, and overall customer experience.

•Recruited and on-boarded as a GM to consult in the creation and usage of recruiting, on-boarding, and developmental tools to standardize and improve employee developmental path.

•Led recruiting, on boarding, and development of both kitchen and front of house staff to deliver the highest quality product and brand experience to customer base.  Monitored and encouraged staff engagement in the training process to further progress new hire and senior team and individual development.

•Successful direction and oversight of catering procedures from initial customer engagement, kitchen coordination, and off-site event execution.

•Oversight and execution of store level marketing, promotion, product displays.  Overall direction of in store and community associated events including off-site street festivals.
  
•Standardized and streamlined guidelines and procedures within company utilized Group Me communications app leading to more effective and transparent communication among all store employees.

•Monitored and controlled P&L by following cash control/security procedures, managing inventory to reduce food loss, along with retaining top-performing team members to regulate labor costs.
Oak Park, Illinois, United States
General Manager Operations
Five Guys Enterprises
https://www.linkedin.com/company/five-guys-enterprises
Directed overall operations and administration for the assigned region of store locations.  Implemented and promoted brand standards, policies, and procedures across multiple regions; managed over $12 million in district-wide sales across eight locations in Chicago metropolitan area. Oversaw and developed budgets, monitored food quality control, inventory, restaurant equipment, financials, and P&L for each site.  Directed and consulted on staffing needs overseeing recruiting, administration, on-boarding, and implementation of company training plans for new employees.

Key Highlights

• Trained and developed various levels of management at each location, including general managers, to promote growth across Midwest region and achieve excellent customer experiences.

•Utilized customer-based perspective to evaluate store performance and provide written and in-person feedback on operations to improve key performance indicators (KPIs) and protect brand integrity.

•Served as support system to store-level employees, traveling frequently to each location to motivate and engage staff along with implementing new operational, developmental, and technology-based systems to further support store operations.

•Communicated new directives and policies from corporate office and implemented and ensured adherence to operations strategies to achieve company goals and objectives.

•Met and surpassed KPIs by assessing, developing, and coaching management teams to bring about positive impact across all levels of team members.

•Extensive experience in new store openings, hiring, and training procedures.
  
•Awarded Impact Player of the Year for the Midwest region in 2018 for the 2017 fiscal year as a District Manager.
Greater Chicago Area
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District Manager
Five Guys Enterprises
https://www.linkedin.com/company/five-guys-enterprises
Multi-Unit restaurant General Manager with oversight of two locations beginning in 2014. Ensured adherence to company standards, from product preparation and delivery to customer relations. Oversaw restaurant maintenance and repairs, financials, scheduling, and team members to include assistant managers, shift managers, shift leaders, and crew members.

Key Highlights

•Improved and consistently ran among the highest Market Force secret shopper and Steritech audit scores, reflecting consistent operations through promotion of brand standards, culture, food quality, food safety, and great customer service.
 
•Locations managed utilized as GM training stores for both outside hires and internal candidates within the Chicago land area.

•Monitored and controlled P&L by following cash control and security procedures, managing inventory to reduce food loss, and retaining top-performing team members to regulate labor costs.

•Maintained adherence to OSHA regulations, local health and safety codes, and company safety and security policies to ensure a safe working environment and positive restaurant experience for patrons.

•Recruited, interviewed, and hired team members to deliver the highest quality products and service to customers. Evaluated team member performance and engaged in coaching or discipline to address areas of concern.

•Built brand awareness by developing rapport and relationships within the community.
Greater Chicago Area
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General Manager
Safety Service Systems Inc. (S3, Inc.)
https://www.linkedin.com/company/safety-service-systems-inc-
Originally hired as event staff, progressing through company to operations management role. Oversaw daily office and field operations for Events division. Coordinated schedule of events and managed logistics, staff, and execution of these events at multiple year-round venues, including outdoor music festivals and corporate events. Adapted to evolving job role that changed with each new project/event and often involved multiple simultaneous events.

Key Highlights

• Managed scheduling for hundreds of staff for each event, assigning team members to various venues throughout Chicago land area.

•Trained, developed, and managed staff members to meet the unique needs of events and clients with specific requests.

•Provided leadership at events, interfacing extensively with both clients and the public and ensuring effective operations and communicating directions for events.

•Managed Harley Davidson’s 100th and 105th anniversary celebrations in Milwaukee, WI in 2003 and 2008 to include all logistics and ordering/maintenance of equipment, radios, and uniforms for five-day event at more than eight venues and 1,000+ staff.

•S3 manager for Command Center dispatch operations for four-day Lollapalooza music festival in Grant Park. (2007 – 2019) Direction of radio traffic involving 100+ supervisors and managers along with maintaining records of all key transmissions.  Direct interfacing with City of Chicago personnel, EMS, event production management, and other key subcontractors.
Greater Chicago Area
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Operations Manager
Communications and dispatch manager for four-day Lollapalooza music festival in Grant Park from 2005 to current, directing radio traffic involving 100+ supervisors and managers and record of all transmissions. Facilitated radio connections to city staff, EMS, production management, company leaders, and other related vendors.
Lollapalooza Music Festival
Event Management for Harley Davidson’s 105th-anniversary celebration in Milwaukee, WI in 2008 directing logistics, transport, ordering/maintenance of all equipment, communication radios, and uniforms for five-day event at more than eight venues in the Milwaukee for more than 1,000+ staff.
Harley Davidson Anniversary Celebration
Met and surpassed KPIs by assessing, developing, and coaching management teams to bring about positive impact across all levels of team members.
KPI Improvements
Recruited, interviewed, and hired team members to deliver the highest quality products and service to customers. Evaluated team member performance and engaged in coaching or discipline to address areas of concern.
Team Building and On-boarding
National Restaurant Association
ServSafe COVID-19 Precautions Training
Safe Dining Association
Food Service Manager Certification
National Restaurant Association
ServSafe Allergens
HRCI
Associate Professional in Human Resources (aPHR) (In Process)
https://www.linkedin.com/in/fred-schaller-27043785
Greater Chicago Area
Fred Schaller
Area Operations Manager at Emerald Restaurant Service and Chicago Kitchen Services
https://www.linkedin.com/in/cherylreedrestaurantsrule
Oceanside, CA
Cheryl Reed
Vice President, P&L Management, Regional Operational Excellence, Strategic New Store Opening, Cross-functional Leader - Finance, Marketing, & Operations; Talent Development & People Promotor
https://www.linkedin.com/in/anna-rentz-8240451a3
Chicago, IL
Anna Rentz
Registered Nurse at Shirley Ryan AbilityLab
https://www.linkedin.com/in/jason-grapenthin-17a3741b6
Crystal Lake, IL
Jason Grapenthin
Undergraduate Journalism Student
https://www.linkedin.com/in/matthew-lengel-b27730139
De Kalb, IL
Matthew Lengel
Northern Illinois University, Expected Class of '23, College of Business – Finance
https://www.linkedin.com/in/jenniferreardon2
Denver, CO
Jennifer Reardon
Communications Director
https://www.linkedin.com/in/alexweldy
West Lafayette, IN
Alex Weldy
Technical Project Manager at Medable, Inc
https://www.linkedin.com/in/steven-kennerson-209137144
St Paul, MN
Steven Kennerson
Sous Chef with a great passion and respect for food. Louisiana Born, Louisiana Bred..
https://www.linkedin.com/in/colemackey
Shelbyville, IN
Cole Mackey
PharmD/MBA Candidate 2022 at Butler University
https://www.linkedin.com/in/keith-kalafut-41575414
Midlothian, IL
Keith Kalafut
International Trade and Development Professional
https://www.linkedin.com/in/sophie-marin-302a201b0
Highland, IN
Sophie Marin
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https://www.linkedin.com/in/asni-worku-6923403a
Greater Chicago Area
Asni Worku
Tech Corrdinator  at Chicago Public Schools
https://www.linkedin.com/in/matthew-eaton-b3a29411
Romeoville, IL
Matthew Eaton
Experienced Sales Manager currently looking for opportunities.
https://www.linkedin.com/in/dionsamuel
Greater Chicago Area
Dion Samuel
Enhance your event production by improving accessibility and security planning.
https://www.linkedin.com/in/matt-eaton-1867bb47
Denver, CO
Matt Eaton
General Manager AEG and Special Events at Argus Event Staffing, LLC
https://mx.linkedin.com/in/wendy-munoz-a0a576113
Jalisco, Mexico
Wendy Munoz
HR Financial and Vendor Compliance Services Manager at Hewlett Packard Enterprise
https://www.linkedin.com/in/patricia-torres-8b6199a1
Greater Chicago Area
Patricia Torres
Collections at Sanchez Daniels & Hoffman, LLP
https://www.linkedin.com/in/allison-thomas-002ba547
Miami, FL
Allison Thomas
Multi Unit Manager at Southeast Enterprise Holdings
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https://mx.linkedin.com/in/aaron-aguirre-21134131
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