Aalok Shah
Sr. Director Cloud and Network Technologies at Capital One
Sr. Director Cloud and Network Technologies at Capital One
Results oriented hands-on Leader & visionary with 15+ years of broad IT experience across Retail & Hospitality, Financial & Healthcare industries. 
Proven expertise in strategy, design and implementation of best in class Information Security Programs, Network infrastructure environments, telecommunications platforms & IT operations. 
Consistent record of building reliable, robust, secure infrastructure environments & programs that help improve productivity, efficiency and availability while reducing costs. 
Proven track record in maintenance, continued development & oversight of PCI compliance programs as a L1 merchant and Service Provider. 
Proven ability to present and influence Senior Leadership. 

Specialties: 
Information Security Programs, Security Audits, Mobile Payments, PCI compliance
Network Datacenter designs & implementations, architecture, Alert & Monitoring,
Telecommunications Call routing, Call Center Infrastructure design & architecture, VOIP & IVR technologies, cloud infrastructure and security, store network architecture, design, implementation and support, vendor and program management.
Capital One
https://www.linkedin.com/company/capital-one
McLean, Virginia, United States
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Sr. Director Cloud and Network Technologies
Capital One
https://www.linkedin.com/company/capital-one
Senior IT leader
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Director of Engineering Services
Seguro Network Inc
Managing Director
Yum! Brands
https://www.linkedin.com/company/yum-brands
•	Provide vision & strategic thought leadership for Information Security/PCI compliance/Network Engineering/Telecommunication Services/Hardware Technologies domains
•	Design, implement & support managed network infrastructure & Security IDS/IPS/logging/vulnerability management services for 6000 branch locations.
•	Manage & maintain highly available MPLS network to support connectivity between stores & cloud infrastructure.
•	Formulating policies, business plans, performance measures
•	Oversee daily activities & functions of telecom, network, hardware, and security engineering groups. Lead a team of 10 engineers. (Design, define roadmap, architecture enhancements, engineering support, network implementations)
•	Lead key strategic IT initiatives (Point to Point Encryption/Tokenization, World Class Network Design & adoption, Digital E-Commerce platform migration, One POS platform conversion, Mobile Device Management)
•	Established repeatable and effective programs like Security Awareness, Incidence Response, Vulnerability Management for Pizza Hut US
•	Decision committee member of YUM Network & InfoSec Governance Board/Technology Committee & Key stakeholder/Chair of InfoSec Working Group
•	Architecture & Design of Call Center Technologies leveraged by PH 
•	Provide support to third party network vendors & internal teams in installation, configuration, delivery, maintenance and monitoring of infrastructure components and services
•	Research and guide Hardware Technologies roadmap for PH Restaurants. Own Hardware technologies lifecycle management & roadmap.
Plano,  TX
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Sr. Manager IT (Infrastructure & Security)
Federal Home Loan Bank of Dallas
https://www.linkedin.com/company/federal-home-loan-bank-of-dallas
•	Oversee all daily activities and functions of telecommunications and network operations/network & security engineering groups. Lead a team of 15 engineers.
•	Day-to-day operations of the Network Operations Center (NOC) and Datacenters that transact close to $4M daily over the network and telecom infrastructure.
•	Implemented network security standards (NIST/CIS/CSA/NSA) and baselines across Cisco / F5 / Wireless network infrastructure.
•	Implemented ITIL best practices for Network compliance. Provide key NETWORK and telecom metrics to senior Management quarterly.
•	Lead execution of audits and assessments performed both internally or by an external third party
•	Implemented an Incident Response & Vulnerability Management/ Patch management program to secure against hacks/threats/breaches to the bank perimeter and infrastructure.
•	Implemented policy and signature based web application filtering for Internet facing applications using F5 Application Security Modules (ASM).
•	Implement a robust network Alert and Monitoring system (Solarwinds) & HP Openview to gain insight into network availability, standards compliance.
•	Manage and oversee mobile devices provisioning, support, purchasing for the bank.
•	Led migration from traditional NORTEL PBX to VOIP Avaya PBX. Reduced telecommunications cost by  $0.75M annually.
•	Designed and Led consolidation of networks to optimize infrastructure ROI. Realized cost savings of up to $0.25M in Cisco maintenance annually 
•	Realized cost savings of $0.3M annually by consolidating and standardizing mobility solutions, carriers and renegotiating new contracts.
•	Integrated and implemented a NICE Perform voice recording solution with Avaya and IPC to record phone lines across various departments. 
•	Introduced Call Center monitoring software for improved call tracking and automated call center functions.
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IT Infrastructure Manager
HealthMarkets Inc
https://www.linkedin.com/company/healthmarkets
•	Lead team of 5 individuals
•	Disaster Recovery design and implementation.
•	VMware environment design & deployment, Oracle database consolidation, OSPF redesign.
•	Design & implement infrastructure for Business-to-Business (B2B) applications using industry standard practices. 
•	Integrating network devices into Spectrum & E-Health for proactive monitoring / application flows.
•	Initiated and completed an RFP for converting to an MPLS network from a P2P network to connect remote offices and businesses with our HQ and the Internet Cloud.
•	Worked with 3rd party Security vendors to conduct Internal/External Infrastructure Assessments.
•	Implemented network for ASPECT Unified IP IVR Agent call system for our Call Center hosting 400 agents.
•	SSL certificate procurement and management, external DNS management, SSL cert offloading at the Load Balancers, external monitoring for public facing sites.  
•	Define network policies and help in creating a policy for connectivity to HM network
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Infrastructure Architect / Network Manager
Current Technologies
https://www.linkedin.com/company/current-llc
Designed the complete communication network to enable communication from the customer’s house to the telecommunication network management center and installed the network elements required for that network to function successfully..
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Sr. Network Engineer
Spatial Data Inc
Manage and maintain network infrastructure, which consists of routers/ switches/ firewalls/servers/load balancers/circuits
SECURITY & IntraLAN Management: VPN tunneling setup for FTP access and remote access, configure hardware Firewall / Gateway for intrusion protection, packet filtering, NAT, Web protection policies
Maintain the Cisco switch environment using 2950 & 3650 switches to achieve better performance, configured packet filtering & NAT (network address translation) for securing internal network, security policies for the training room machines, perform quarterly patches and updates.
Network Manager
MS EE
Electrical engineering
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California State University-Sacramento
https://www.linkedin.com/school/sacstate/
Bachelors in Engineering
Electrical & Electronics
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Savitribai Phule Pune University
https://www.linkedin.com/school/university-of-pune/
High School/Secondary Diplomas and Certificates
St. xaviers Loyola Hall
Achievement award for successfully driving cross functional teams to lead and complete PCI compliance for year 2016.
President & CEO PizzaHut LLC
Presidents Award
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Retail Advisory Board member (major security hardware manufacturer)
https://www.linkedin.com/in/jennifer-dawson-5657928
Glen Allen, VA
Jennifer Dawson
Access Administrator at Capital One
https://uk.linkedin.com/in/jennifer-dawson-b35a0594
Littleborough
Jennifer Dawson
Customer Support Agent - Manheim Retail
https://www.linkedin.com/in/alberto-rodriguez-1b094552
Alamo, TX
Alberto Rodriguez
Managing Principal/Field Supervisor
https://www.linkedin.com/in/eric-marshall-576bb28
Tulsa, OK
Eric Marshall
Cyber Security Engineer
https://www.linkedin.com/in/jenniferldawson
Brandon, FL
Jennifer L. Dawson
Writer. Editor. Content Creator.
https://www.linkedin.com/in/jenniferoswalt
Atlanta, GA
Jennifer Dawson
VP, Internal Audit & Compliance (Chief Audit Executive) at Genuine Parts Company
https://www.linkedin.com/in/matt-mckenna-16b02b17
Greater Richmond Region
Matt McKenna
Solutions Architecture Director at Capital One
https://www.linkedin.com/in/jenniferdawsonphd
San Carlos, CA
Jennifer Dawson
Senior Director of Systems Engineering at Maxar Technologies
https://www.linkedin.com/in/caroline-coyle-104abb1b2
Atlanta, GA
Caroline Coyle
Account Executive at Optomi
https://www.linkedin.com/in/megan-thornton-393753191
Greater Minneapolis-St. Paul Area
Megan Thornton
Sales Development Representative at Pythian
https://www.linkedin.com/in/ally-edgington-2777a363
Louisville Metropolitan Area
Ally Edgington
University Relations & Employment Brand Manager #SazeracSpiritofGrowth
https://www.linkedin.com/in/claymjohnson
Frisco, TX
Clay Johnson
Chief Digital and Technology Officer
https://in.linkedin.com/in/ankurmakhija
Mumbai
Ankur Makhija
Associate Principal / SVP – Learning & Development, KM, and Internal Communication at eClerx
https://www.linkedin.com/in/rohitrwadhwa
Dallas-Fort Worth Metroplex
Rohit Wadhwa
Growth Focused CMO | B2B SaaS/Technology Marketing | Strategy and Growth Leadership
https://www.linkedin.com/in/abramschristopher
Louisville, KY
Chris Abrams
Sr. Director / VP
https://www.linkedin.com/in/dan-girard
Washington DC-Baltimore Area
Dan G.
Sr. Security Consultant at Amazon Web Services (AWS)
https://www.linkedin.com/in/prashant-budhale
Dallas-Fort Worth Metroplex
Prashant Budhale
Head of Technology - Product, Engineering, Support
https://www.linkedin.com/in/sndgrss
New York City Metropolitan Area
Mark Snodgrass
VP - DevOps
https://www.linkedin.com/in/ironmantimothysherman
Dallas, TX
Timothy Limine Sherman
Sr Managing Director
https://www.linkedin.com/in/brettcoover
Greater Tampa Bay Area
Brett Coover
Solutions Architect & Consultant
Chris Abrams
      
          



            
              
        
              
  

    
        Aalok and I started together at the same time at Pizza Hut.  He has a wealth of information related to Data Center Operations, DR/BC, Network, Telecom, Security and overall IT Service Management. I often found myself seeking out his counsel on many technology-related challenges.  His insight on current technology and ability to see practical applications has always impressed me.  He’s a trusted collaborator and natural leader and great for any organization.   Dawn Zieger
      
          



            
              
        
              
  

    
        Aalok is a customer oriented engineer.  He has a fantastic attitude and works to solve issues & be proactive in his position.  I have truly enjoyed having him on multiple projects, as he is a reliable and trustworthy resource.  I would work with him again given the opportunity and would be happy to recommend him for future work opportunities.
https://in.linkedin.com/in/aalok-shah-2888852
Mumbai Metropolitan Region
Aalok Shah
https://in.linkedin.com/in/aalok28
Vadodara
Aalok Shah
Aspiring Android Developer | Machine Learning Enthusiast
https://in.linkedin.com/in/aalok-shah-b6688a21
Mumbai
Aalok Shah
Senior Vice President - Research
https://in.linkedin.com/in/aalok-shah-8b591417
Mumbai
Aalok Shah
Executive Vice President at YES BANK
SecurityMetrics
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Software & Technology Professionals: Managers | HR | Recruiters | Blockchain | Investors (BIG)
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Telecom Management and Technology | Startups | Blockchain (BIG)
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TechExecs Network
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Virtual Enterprise MSP Streaming OnDemand Video News Networks Video Press Virtual Events Vonage AI
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IT SECURITY EXPERT
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Sacramento State Alumni
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C, Linux and Networking
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NIST Cybersecurity Framework
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Cloud Security Alliance
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Information Systems Security Association (ISSA) Discussion Forum
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Chief Information Officer (CIO) Network | Technology I Jobs
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CISCO
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IT | Blockchain Developers, Traders (Bitcoin), Investors and Consultants (BIG)
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