josé antonio achúcarro roque
Associate Game Producer, Diablo IV at Blizzard Entertainment
associate game producer , diablo iv blizzard entertainment
specialty : * audio production * program management * people management * customer support management * publishing , marketing & sale * social medium * quality control * learning & development * product documentation & presentation
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Audio, Level Design & VO Production for Diablo IV
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Associate Game Producer, Diablo IV
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Responsible for managing programs for the Publishing & Live Events departments. My main focus is on process & performance improvements, as well as supporting BlizzCon from a programmatic perspective. Key responsibilities include building strong relationships with Publishing colleagues around the globe, creating, analyzing and improving effective processes, building and managing complex programs and supporting our strategic business goals. Talk to me, if you'd like to know more! :)
Irvine
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Program Manager, Publishing
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Responsible for cross-franchise project management with focus on process improvement. Projects include on-boarding overhaul, employee survey action planning, job description creation & maintenance, culture team leadership, interfacing with internal tech groups, limited event planning & vendor management and many more.
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Community Development Manager
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Responsible for managing a team of Social Care Specialists, managing Social Media feeds and external Customer Support (CS) forums as well as creating internal documentation on policies and procedures. Leading special projects for upper CS management and managing Social Media opportunities for Blizzard CS.
Irvine, California
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Team Manager - Social Media, Special Projects and Support Information
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Responsible for leading a team consisting of 30+ Support and Senior Representatives. The Team Manager leads the team through coaching performance, attendance, career pathing, and conflict resolution.  Team Managers maintain an influential relationship with all members of their team by integrating feedback and exemplifying Blizzard’s culture of excellence and commitment to quality.
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Team Manager
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Direct team management of up to 20 agents; responsible for all European CSR training activities; responsible for European in-game content documentation creation.
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Senior Quality Control Representative
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
Back office position, providing CSR training and evaluation.
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Quality Control Representative
Blizzard Entertainment
https://www.linkedin.com/company/blizzard-entertainment
First level customer support, answering in-game petitions from World of Warcraft customers. Joined Specialist team after 6 months.
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Game Master
Master of Business Administration (MBA)
Management
OU Business School
English, IT
Elite university level studies to become an A-levels teacher. Includes pedagogics, psychology, intercultural studies, presentation and motivation techniques.
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Freie Universität Berlin
https://www.linkedin.com/school/freie-universitat-berlin/
Making a Difference
B830
Managing Knowledge
B823
Managing Performance and Change
B700
Problem solving and improvement: quality and other approaches
T889
Strategy
B820
The Professional Certificate in Management
B615
The Open University
www.openuniversity.edu
Professional Certificate in Management
http://www.openuniversity.edu/courses/qualifications/s01#
https://www.linkedin.com/in/john-ha-74175334
Huntington Beach, CA
John Ha
Game Producer at Blizzard Entertainment
https://www.linkedin.com/in/elhora-davis-a1647565
Irvine, CA
Elhora Davis
Associate Game Producer at Blizzard Entertainment
https://www.linkedin.com/in/treyspisak
Lake Forest, CA
Trey Spisak
Level Designer at Blizzard Entertainment
https://www.linkedin.com/in/nathanlyonssmith
Irvine, CA
Nathan Lyons-Smith
Executive Producer on Hearthstone at Blizzard Entertainment
https://www.linkedin.com/in/clifflasana
Bellevue, WA
Clifford Lasana
Lead Game Producer at Blizzard Entertainment
https://www.linkedin.com/in/jonathan-lecraft-6a573a21a
Irvine, CA
Jonathan LeCraft
Senior Game Designer at Blizzard Entertainment
https://www.linkedin.com/in/megembree
Costa Mesa, CA
Megan Embree
Associate Game Producer - Unannounced Survival Game @ Blizzard Entertainment
https://www.linkedin.com/in/kayleigh-calder-073209109
Irvine, CA
Kayleigh Calder
Game Producer at Blizzard Entertainment
https://www.linkedin.com/in/alexander-kwok-0419a04a
Lake Forest, CA
Alexander Kwok
Associate Game Designer at Blizzard Entertainment
https://www.linkedin.com/in/zavenh
Lake Forest, CA
Zaven Haroutunian
Lead Game Designer at Blizzard Entertainment working on Diablo IV. All views are my own.
https://www.linkedin.com/in/mike-ybarra-905a9918
Newport Beach, CA
Mike Ybarra
President, Blizzard Entertainment
https://www.linkedin.com/in/august-dean-ayala-304083a5
Irvine, CA
August Dean Ayala
Lead Designer at Blizzard Entertainment
https://www.linkedin.com/in/ed-piper-8961763
Irvine, CA
Ed Piper
Encounter Designer at Blizzard Entertainment
https://www.linkedin.com/in/josh-brinson-8254b250
Irvine, CA
Josh Brinson
Senior Game Designer, Diablo IV, Blizzard Entertainment
https://www.linkedin.com/in/eric-larson-28994626
Irvine, CA
Eric Larson
Sr. Producer, Hearthstone at Blizzard Entertainment
https://www.linkedin.com/in/jallenbrack
Irvine, CA
J. Allen Brack
Former President at Blizzard Entertainment, SOE, Origin Systems
https://www.linkedin.com/in/lorenzo-minaca-076b1412
Mission Viejo, CA
Lorenzo Minaca
Senior User Interface Designer II on Hearthstone at Blizzard Entertainment
https://www.linkedin.com/in/chrislena
Irvine, CA
Chris Lena
Production Director at Blizzard Entertainment
https://www.linkedin.com/in/deangrandquist
Huntington Beach, CA
Dean Grandquist
Sr. Director, Mobile Strategy at Blizzard Entertainment
https://www.linkedin.com/in/matt-sherman-321b13a1
Irvine, CA
Matt Sherman
Senior Game Producer at Striking Distance Studios
Paul Chung
      
          



            
              
        
              
  

    
        During my time working with Antonio he displayed excellent organizational and communications skills. He was always on top of critical changes to the department and the organization and communicated those changes promptly to his team. Michelle Thomas
      
          



            
              
        
              
  

    
        Antonio Archucarro was one of the best Team Leads I could ever have the pleasure of working under.  His ability to be direct with open and honest communication guided my choices and career at Blizzard Entertainment.  As a motivator, his ideas were innovative.  His ability to see strengths and weaknesses in myself, as well as our other team members, lead to our success as a team to provide excellent service producing multiple service recognition awards.  

Results driven, Antonio provides support to the people he manages and goes above and beyond simply managing people; a quality that is rare.