alex hwang
Solution Architect at Salesforce
certified salesforce admin | trailhead ranger | technology adoption consultant
alex problem solver , organizer creative thinker . ha experience partnering fortune 500 develop execute business strategy focused process improvement , technology implementation , learning & development , strategic change , project management . client experience includes company internet/tech , retail , medium entertainment , healthcare , financial service , energy resource , professional service , consumer/industrial product . prior consulting work , alex pursued bachelor business administration goizueta business school emory university , graduated honor faculty award organizational management / strategy & management consulting .
Salesforce
https://www.linkedin.com/company/salesforce
New York, United States
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Solution Architect
Deloitte
https://www.linkedin.com/company/deloitte
• Salesforce Sales Cloud Training Program: Directed the Salesforce training program for a Fortune 100 telecommunication client, including the training strategy definition, train-the-trainer program execution, and managed a team of content developers to create self-service training materials through myTrailhead modules and In-App Guidance walkthroughs 

• Salesforce Service Cloud Change Management: Conducted the training needs assessment to develop and deliver the training strategy for a Salesforce Service Cloud implementation impacting 200+ service agents, including 10+ training sessions and 20+ assets

• Salesforce Human Capital Center of Excellence Lead: Internally serves as a Human Capital Salesforce Center of Excellence Lead and is responsible for creating practitioner toolkits, supporting sales pursuits, identifying emerging technologies, and onboarding talent
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Senior Consultant, Digital & Cloud Enablement
Slalom
https://www.linkedin.com/company/slalom-consulting
• Salesforce Inside Sales Sales Cloud Implementation: Led requirements gathering, testing, and training for a Sales Cloud implementation at a publishing company

• Salesforce Service Cloud Training Implementation: Designed and delivered training program for a Salesforce Service Cloud launch at a global cosmetics organization, which included a training needs assessment, curriculum design, and development and delivery of classroom trainings and job aids

• Organizational Effectiveness Capability Building: Developed self-service learning program for a luxury cosmetics organization to scalably onboard and instruct organizational effectiveness capabilities for its 40,000+ employees

• Portfolio & Project Management Implementation: Conducted learning needs assessment, supported execution of change agent network, and designed and delivered learning content

• Campaign Management Salesforce Pilot: Delivered user adoption workstream for a Salesforce campaign management pilot for a global retailer, including the training strategy, development and delivery. Developed and monitored sales dashboards as part of post-implementation hypercare and partnered with CRM product owner to design and implement mitigation tactics

• Case Management Salesforce Pilot: Managed a CRM sales and customer service enablement training program for a global manufacturing company including curriculum design, videos, and instructor-led training
Greater New York City Area
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Consultant
OnPrem a Qvest Company
https://www.linkedin.com/company/onprem
• Lead Generation & Sales Consumption Process Redesign: Co-led the current state assessment and future state design of lead generation and sales consumption processes with detailed gap analysis and recommendations for a global technology company

• Workday Financials Data Quality & Governance: Managed the data migration for a Workday Financials implementation and the redesign of future state billing data model and business processes for an internet organization

• Culture Assessment: Conducted an organizational culture assessment and provided detailed recommendation roadmap to achieve the desired culture for boutique professional services firm

• Enterprise Change Management Methodology Development: Developed methodology for enterprise Training and Organizational Change Management practice
Greater New York City Area
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Senior Consultant
Deloitte
https://www.linkedin.com/company/deloitte
• Global Payroll Transformation: Owned the change management and training workstream for an international payroll transformation with over 30,000 impacted individuals; responsible for key client relationships, project management, and development of key deliverables 

• Health Plan Technology Implementation: Led the change management and communications workstream for a membership portal transformation with over 12,000+ stakeholders; responsible for the development of the overall strategy, project management, and execution of deliverables (change network, communications, etc.)
Greater New York City Area
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Consultant
Deloitte
https://www.linkedin.com/company/deloitte
• Finance and HR Transformation: Owned the change management and communications workstream for a Workday Financials and HCM transformation for a financial services organization; responsibilities included establishing a change network, managing an offshore training development team and key client relationships, developing overall strategy and execution of deliverables

• Regulatory Training: Led the development of change management deliverables and supported project management and training development activities for a state-regulated change for an Energy & Utilities client

• Digital Organizational Design: Co-led detailed research for digital capability, organizational structure and operating model and supported the development of future state recommendations for a Fortune 10 Energy company

• Digital Marketing Assessment: Supported the current and future  state assessment of the digital marketing organization of a global industrial projects client, which included project management,  stakeholder interviews and gap analysis
Greater Atlanta Area
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Business Analyst
Bachelor of Business Administration (BBA)
• Honors with Distinction
• Organization & Management Faculty Award
Strategy and Management Consulting
https://media-exp1.licdn.com/dms/image/C4E0BAQHQnPvKL5cSZA/company-logo_100_100/0/1582815992605?e=1655942400&v=beta&t=vCKuyXHoWJ58xOYjYiY-MQAqVMmkFSTVQD4CTdh769Q
Emory University - Goizueta Business School
https://www.linkedin.com/school/goizueta-business-school/
High School Diploma
International Baccalaureate Diploma Recipient
Eastside High School
Business Communications
BUS 365
Corporate Finance
BUS 320
Data & Decision Analytics
BUS 350
Financial Accounting
BUS 210
Managerial Accounting
BUS 211
Marketing Management
BUS 340
Principles of Organization & Management
BUS 330
Process & Systems Management
BUS 351
Social Enterprise in Nicaragua
BUS 334
Strategic Management
BUS 331
Developed a mobile application solution for a case proposal within a 2 hour time limit. Formulated a refined project scope/timeline, revised 25+ system requirements, and conducted a kickoff meeting. Consulted with a client on the proposed solution and collaborated to finalize for what was to be developed.
Hitachi Consulting BFA Case Study
Prosci
Change Management Professional
Salesforce
21772997
Salesforce Certified Administrator (SCA)
https://www.linkedin.com/in/charlie-morgan-384173133
Baltimore City County, MD
Charlie Morgan
Engineer at Joseph Machine Inc.
https://www.linkedin.com/in/jaykim-
Evanston, IL
Jason Kim
PhD Candidate at Northwestern University
https://www.linkedin.com/in/jiwon-han-4a253485
Atlanta, GA
Jiwon Han
Principal Consultant at Slalom
https://www.linkedin.com/in/kevin-kim-77342b26
Washington DC-Baltimore Area
Kevin Kim
Senior Thermal Engineer at Edge Space Systems
https://uk.linkedin.com/in/serena-hills-036b53182
Enfield
Serena Hills
Sales Assistant at Kurt Geiger
https://www.linkedin.com/in/kevin-kim-68823860
Laurel, MD
Kevin Kim
Software Developer at Leidos
https://www.linkedin.com/in/davidjungwoohan
Los Angeles, CA
David Han
Manager at Accenture
https://www.linkedin.com/in/john-sakamoto-1a198368
Honolulu, HI
John Sakamoto
Mechanical Engineer at Martin Defense Group
https://www.linkedin.com/in/daniel-jee-97543035
Jersey City, NJ
Daniel Jee
Clinical Information Manager at Envision Physician Services
https://www.linkedin.com/in/lena-klaskala-a4a0001b
Atlanta, GA
Lena Klaskala
Tax Senior Manager
https://www.linkedin.com/in/thomas-evans-a513a22a
San Diego, CA
Thomas Evans
Supplier Quality Engineer at Solar Turbines
https://www.linkedin.com/in/thomas-andreani-7ab38130
Novi, MI
Thomas Andreani
Global Product Quality at Domino's
https://www.linkedin.com/in/jeffreyjkim
Bellevue, WA
Jeffrey Kim
VP Marketing at Synchrony
https://www.linkedin.com/in/choibahruny
Greater Philadelphia
Bahruny Choi
Royalty Accounting at Sony Music
https://www.linkedin.com/in/svellore3
Washington DC-Baltimore Area
Sangeet Vellore
Senior Associate at PwC
https://www.linkedin.com/in/jay-karanwal-314640119
Arlington, VA
Jay Karanwal
Senior Consultant at Attain
https://www.linkedin.com/in/rodassad
Miami, FL
Rod Assad
Senior Consultant | Deloitte
https://www.linkedin.com/in/meeramurali
Austin, TX
Meera Murali
Deloitte - Supply Chain & Operations, Program Management
Liked by Alex Hwang
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Thanks to Petr Hodný & Jakub Dubec and the team at Localazy for giving me the chance to share about Staat. Our beta is still open for folks who…
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For the 9th year in a row, Salesforce has been recognized as a Best Place to Work for LGBTQ Equality by the Human Rights Campaign, achieving a score…
Liked by Alex Hwang
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Happy Thursday y'all! Wanted to give a quick update since our launch: - 60+ new signups in 36hrs- 10 onboardings scheduled- 1st paying customer…
https://sg.linkedin.com/in/alexh714
Singapore
Alex Hwang
Director of Institutional Sales and Partnerships
https://www.linkedin.com/in/alex-hwang-09b515157
Baton Rouge, LA
Alex Hwang
CLE Contact Engineer @ ExxonMobil | Texas Ex
https://www.linkedin.com/in/alex-hwang-6979a45
New York, NY
Alex Hwang
Director at KKR & Co. Inc.
https://sg.linkedin.com/in/alex-h-229036162
Singapore
Alex H.
LPG Trader
https://www.linkedin.com/in/alex-d-hwang
Provo, UT
Alex Hwang
CS Teaching Assistant at BYU
Emory University
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https://www.linkedin.com/groups/66425
Alpha Kappa Psi
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https://www.linkedin.com/groups/37784
Emory Alumni Consulting Group
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https://www.linkedin.com/groups/3710926
Emory University's Goizueta Business School
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https://www.linkedin.com/groups/3719
Emory Alumni Association
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https://www.linkedin.com/groups/37487