Aadam Webb
Desktop Support Technician at Hamilton Community Health Network
Desktop Support - Customer Service Support - Field Service Technician
Hard-working, Information Technology Field Service Technician with over 15 years of experience in the areas of troubleshooting, repair and customer service.  Skilled in working collaboratively with team members to accomplish multiple projects on tight deadlines.  Proven success in working with different departments on complex issues for timely resolution.
Hamilton Community Health Network
https://www.linkedin.com/company/hamilton-community-health-network
Helped out in a team environment to solve technical issues and assist with software issues.

• Helped with the upgrade of computers from Windows 7 to Windows 10
• Deployed computers and laptops for users
• Configured and setup Windows 10 Thin Clients
• Taught Orientation for new employees regarding company IT Policies and get access to the server
Flint, Michigan, United States
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Desktop Support Technician
Ascension Technologies
https://www.linkedin.com/company/ascensionorg
(Contracted through Apex Systems from November 2015 - January 2017)

Worked within a team environment and with different departments at the Hospital Campus to solve issues and complete various tasks and projects.

    • Assisted with the migration of computers from Windows 7 to Windows 10
    • Deployed and set up computers and laptops for clients
    • Completed daily hospital floors check to ensure equipment was performing properly
    • Member of a Nationwide Taskforce; traveled to Texas to remedy issues due to a hospital-wide 
      computer virus outbreak
Ascension Genesys
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Desktop Support Technician
Bitwise, Inc. LLC
https://www.linkedin.com/company/bitwise-connection
Designed websites, diagnosed and repaired computers and laptops in the office and in business environments.

  • Performed monthly preventive maintenance on computers to ensure systems would run in an 
    efficient manner
  • Created a web-based ticketing system to keep track of resolved and completed issues
  • Set up computers and established them on network
  • Installed software on customer computers over the network and to the server
  • Provided desktop support to customer computers in-house and on-site
Davison, Michigan
IT Technician
The Disability Network
https://www.linkedin.com/company/the-disability-network
Handled in transferring multiple websites from existing web hosts.
Maintained and updated multiple existing websites.
Worked closely with clients.; Taught classes in; Introduction to Computers, The Internet, E-Mail, Microsoft Word 2003, Microsoft Excel 2003, and Microsoft PowerPoint 2003.
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Volunteer Instructor
Associates Degree of Applied Science
Computer Networking (Microsoft Option)
Baker College of Flint
https://www.linkedin.com/school/baker-college-of-flint/
Associates
Computer Networking
Baker College Business and Corporate Services
https://www.linkedin.com/school/baker-college-business-and-corporate-services/
CompTIA
A+ Certification
CompTIA
Network+
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Today’s youth will never fully understand the struggle…
UI Designer and UI Developer
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PSD to HTML / XHTMl / CSS
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