Alex ONeill
VP / Specialist Infrastructure Operations - Enterprise Command Center (CTOC) at BNY Mellon
Infrastructure Operations Analyst (Enterprise Command Center), CCNA-RS
https://github.com/alex-oneill

I am a technology professional with a natural sense of curiosity and a passion for driving constant improvement. I find enjoyment in exploring new ideas and thrive in environments that allow me to utilize a wide range of skills to produce meaningful solutions. I learn quickly and take pride in ensuring that I become an asset to any team I am a member of.
BNY Mellon
https://www.linkedin.com/company/bny-mellon
As a resident member of a technology operations center, collaborates heavily with various enterprise technology support teams to reduce the impact of critical level incidents. Instrumental to this role is maintaining a high level of accountability and incident ownership in a high-stress and ever-dynamic environment. Maintains a strong collaborative and working relationship with Major Incident Management and Production Services teams. 

Develops and provides team member training during the onboarding process of new notification and ticketing platforms in the team’s operational remit. Works closely with the development team to ensure that all technical changes are in support of bolstering the fundamental framework aimed at meeting the target end-state, while also managing operational risk. Offers testing feedback, provides change approvals, and develops creative solutions to mitigate operational risk when there are technical limitations.
Greater New York City Area
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VP / Specialist Infrastructure Operations - Enterprise Command Center (CTOC)
BNY Mellon
https://www.linkedin.com/company/bny-mellon
Provided level one alert detection and remediation in production and non-production environments as a member of a team responsible for handling up to 30k alerts per month. Held a cross-functional role that spanned enterprise-level first response, distributed response, and network response function. Utilized a strong process-oriented mindest to ensure a high level of operational excellence.
Greater New York City Area
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Enterprise First Response / Infrastructure Operations - Enterprise Command Center  (CTOC)
82nd Airborne Division, U.S. Army
https://www.linkedin.com/company/82nd-airborne-division-united-states-army
Actively supported high-level operations strategy alongside command-level leadership, senior operations officers, and junior staff members. Managed the execution, evaluation, and revision phases of converting a static base defense system into a mobile platform; the effectiveness of this platform dramatically reduced the threat of armed commercial drones and is credited with being instrumental in the success of returning control of Mosul, Iraq to coalition forces (Iraq, 2017). Ensured smooth integration of a non-doctrinal “Target Acquisition Center” into coalition command posts allowing for enhanced targeting in an agile and responsive package (Iraq, 2017).
Fayetteville, North Carolina Area
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Headquarters Operations Sergeant
82nd Airborne Division, U.S. Army
https://www.linkedin.com/company/82nd-airborne-division-united-states-army
Managed an understaffed position responsible for all aspects of combat communications for a 130-person Airborne Infantry element. Refined equipment management procedures which increased efficiency and enabled positive control of 700+ pieces of equipment valued at over $1.5M. Responsible for analyzing real-time operations and communicating accurate and timely information while being trusted to work independently in an environment reliant on strong oversight and accountability.
Fayetteville, North Carolina Area
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Communications Specialist
US Army
https://www.linkedin.com/company/us-army
Fulfilled various roles as an enlisted Airborne Infantryman requiring increasing levels of initiative and trustworthiness. Selected to attend the Special Forces Qualification Course after finishing in the top 30% of an assessment and selection class (2013); Completed the Basic Leader’s Course in the top 20% of the class with a 97.3% GPA (2015); Led a first place machine gun weapons team through a live-fire competition on short notice and with no prior experience (2015).
Fayetteville, North Carolina Area
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Airborne Infantryman
Master of Science - MS
Hybrid of data analytics and marketing/business administration.

Marketing Management, Business Statistics for Decision Makers, IT Project/Change Management

Python/Java, Hadoop/Spark and Big Data Information Systems, Analytics Computing and Enterprise Intelligence Development, Amazon/IBM/Google Cloud Platforms, Data Mining, Machine Learning, Scikit Learn, Pandas, Numpy, Matplotlib.
Enterprise Analytics
https://media-exp1.licdn.com/dms/image/C4D0BAQGWyX8IfCvr_w/company-logo_100_100/0/1611675086245?e=1655942400&v=beta&t=6ufzqa5TRAUmgmquqirveqsp_IM6jcOt5dJpf-BV-xA
Pace University - Seidenberg School of Computer Science and Information Systems
https://www.linkedin.com/school/seidenberg-school/
Bachelor of Arts (BA)
Psychology & Criminal Justice
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University of Delaware
https://www.linkedin.com/school/university-of-delaware/
Boy Scouts of America
01: Eagle Scout
Presented in recognition of volunteer service related to Cub Scout Pack 504 for homeless children.
PBS/WHYY
03: Newsmaker of the Week
Presented in recognition of volunteer service related to Cub Scout Pack 504 for homeless children.
Delaware Department of Services for Children, Youth and Their Families
04: Live the Village Award
Presented in recognition of volunteer service related to Cub Scout Pack 504 for homeless children.
Philadelphia 76ers
02: Hometown Hero
01: CCNA-RS
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02: Kepner-Tregoe Problem Management
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03: Special Forces Assessment & Selection (SFAS)
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04: Basic Leaders Course
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05: Live Toxic Agent Familiarization
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06: Combat Life Saver
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07: United States Army Basic Airborne School
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Children
Boy Scouts of America
https://www.linkedin.com/company/boy-scouts-of-america
Volunteered as a Den Leader for a Cub Scout Pack exclusive to homeless children. Incorporated experiences as a Boy Scout to provide young boys with a stable role model in an enjoyable and educational environment with an emphasis on life skill development.
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Den Leader
Sigma Nu Fraternity, Inc.
https://www.linkedin.com/company/sigma-nu-fraternity-inc.
Executive Board Member (Candidate Marshal; Risk Reduction Chairman)
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Member of Executive Board
University of Delaware
https://www.linkedin.com/company/university-of-delaware
Assisted students enrolled in SCUBA Fundamentals with hands on skills evaluations and coursework in and out of scheduled classroom time.
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Teaching Assistant
Boy Scouts of America
Eagle Scout
Cisco
www.ciscocertificates.com
433804173691BSYL
Cisco Certified Network Associate Routing and Switching (CCNA)
https://www.ciscocertificates.com/verify.cfm
United States Department of Defense
Security Clearance: Secret
https://ie.linkedin.com/in/alex-o-neill-60364085
Dublin
Alex O'Neill
Technology Recruitment Consultant at Morgan McKinley

Infrastructure and QA
https://ie.linkedin.com/in/alex-l-o-neill-3b07361a
Ireland
Alex l O'Neill
Owner, Alex O'Neill Solicitors (inc. O'Donnell & Son Solicitors)
https://uk.linkedin.com/in/alex-o-neill-158b1348
Shrewsbury
Alex O'Neill
Regional Business Head UK & IE - Olympus Medical
https://ie.linkedin.com/in/alexoneill98
Dublin
Alex O'Neill
Sales Executive at Joe Duffy Volkswagen
https://uk.linkedin.com/in/alex-o-neill-90578157
St. Helens
Alex O'Neill
Business Operator at Admiral Taverns