Amy Hilderbrand
Information Technology Project Analyst at The Queen's Medical Center
Information Technology Project Management Analyst. Building relationships between the business and IT for over 10 years.
Project and Quality Analyst with 10 years in IT systems business analysis and application release management in large healthcare, state, and federal systems. Experience includes over 7 years in business analysis focusing on IT requirements, user acceptance testing, and communications for IT projects with budgets ranging from $5,000 to $18 million. The last 3 years have focused on project management for large state and private healthcare IT projects. Experienced in all phases of the system development life cycle, from concept definition and acquisition through system operation, maintenance, and migration. Recently completed the Google Data Analytics Certificate that focuses on the entire scope of the data analysis process from asking questions to presenting data findings.
The Queen's Medical Center
https://www.linkedin.com/company/the-queen%27s-medical-center
Independently leads and supports the development of new systems and modification of existing systems within multiple applications and assigned project areas. Consults with users for in-depth and thorough understanding of data requirements, workflow, and business processes. Designs functional workflows, documents business and technical requirements, and defines scope and project objectives. Meets regularly with the development team to translate business requirements into system acceptance criteria. Creates test scripts to facilitate validation and end user testing. Ensures system development meets project goals and objectives per best practices. Manages project schedules using agile time boxing methodology. Manages multiple projects simultaneously.
Honolulu, Hawaii, United States
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Information Technology Project Analyst
Office of Systems Integration
https://www.linkedin.com/company/office-of-systems-integration
Organizational change management and communications lead for agile project. Designed and coordinated statewide training effort of 90 training sessions for approximately 1,200 end-users and completed training effort with an attendance rate of 91% with overall user acceptance. Assisted in design, development, and implementation services for the State of California ACMS, MEDS Mods, & CMIPs projects. Served as the communications and change lead on initiatives and activities impacting stakeholders. Responsible for managing and supporting project processes associated with risk and issues management, decision making governance, organizational change management, change control management, cost management, and communications management. Ensured project management activities were conducted in accordance with the project management plans, OSI standards, industry best practices (PMBOK) and CA Project Management Framework.
Sacramento, California, United States
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Information Technology Specialist 1
The Queen's Medical Center
https://www.linkedin.com/company/the-queen%27s-medical-center
Automated ERP system to interface with Oracle based electronic medical record system for finance and supply chain to create and track the annual budget of over $50M for over 1,000 departments to be sent to 12 executives, 80 directors, and 500 managers. Responsible for the operational management, quality assurance, maintenance, testing for enhancements and upgrades, and security of the organization’s financial system. Provided enterprise-wide technical and application support to users. Performed a mass chart of accounts assessment and cleanup on capital projects, restricted funds, and all operational department accounts.
Honolulu, Hawaii, United States
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Financial Systems Analyst
Business Advantage Consulting
https://www.linkedin.com/company/business-advantage-consulting-inc-
Conducted gap analysis of over 100 RFP requirements and compared with current design and vendor contract. Documented and presented 41 gaps that saved the organization approximately $150,000. Coordinated meetings for reviewing gap analysis findings with the subject matter experts and stakeholders. Reported status weekly to project management leadership. Prepared action plans and the work breakdown structure for project implementation.
Sacramento, California, United States
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Systems Analyst
Kalispell Regional Healthcare
https://www.linkedin.com/company/kalispell-regional-healthcare
Provided decision support, financial analysis, and special projects for Kalispell Regional Healthcare Clinics. Generate and analyzed reports, performed research and analysis for financial/clinical areas, and served as an IT resource to the department and Clinics. Provided financial analysis, including special projects and ad hoc reporting. Extracted data from ECW, Meditech, and other databases for reporting to perform data integrity reviews and validation. Built reports as requested from multiple database environments. Coordinated the automation of necessary reporting processes, including Meditech BCA dashboards. Compiled and presented monthly reporting, including variance analysis, ratio trending analysis, credit balance analysis, revenue cycle reporting, and labor distributions. Updated work RVUs in eCW.
Kalispell, Montana, United States
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Financial Data Analyst
Kalispell Regional Healthcare
https://www.linkedin.com/company/kalispell-regional-healthcare
Executed testing in an integrated environment and developed design documents and business documentation. Managed the complete redesign of the chart of accounts and adhered to the regulations of the system. Designed, implemented, and verified Business and Clinical Analytics beta Meditech dashboard for approximately 120 managers in finance and supply chain management. Designed and implemented financial and supply chain modules in complete electronic medical record redesign that impacted over 1,300 departments in the chart of accounts.
Kalispell, Montana, United States
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Health Information Technology Applications Specialist
National Park Service
https://www.linkedin.com/company/national-park-service
Provided support and guidance on practical and technical aspects of database software to track facility management functions. Implemented, operated, and maintained the database to achieve park and regional goals of reporting accurate and pertinent information for park maintenance and construction expenditures. Monitored vendor contractual compliance and reported issues for correction to ensure timely resolution. Served as a resource in recommending technical requirements for IT projects based on programs, systems, services, resources and available technology. Used standardized guidelines to determine the condition of all assets, including annual and comprehensive assessments, life-cycle assessments, and daily work findings. Served as SME and project manager on updates, integrations, and system upgrades. Supported the annual review, closeout, and setup of maintenance work orders for inclusion in the operational budget. Evaluated the planned and actual cost of routine maintenance work orders. Assisted in developing and maintaining the annual budget. Assisted users and entered tickets into the tracking system. Responded to inquiries and complaints from customers regarding software and hardware issues. Active Directory for Bison Connect (Gmail).  Hardware and software configurations for Windows OS. Trained in a newly implemented software system (SAP). Trained National Park Service employees in the system. Troubleshooting and problem-solving to maneuver through the system while encountering various problems with the new software in order to complete the required training and logging defects for development. Conducted JAD sessions with management, SMEs, developers, and users for open and pending issues and for gathering business needs to understand the business process. Conducted technical/non-technical presentations to the management and presented training workshops for the customers. Designed and created data reports and reporting tools for executives.
West Glacier, Montana, United States
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Facility Management Services Specialist
University of Montana
https://www.linkedin.com/company/the-university-of-montana
Managed a floor of 60 residents. Training included suicide prevention, conflict resolution/mediation, event planning, diversity training. Maintaining social fund. Sales. Followed incident procedures. Filed incident reports with supervisors.
Missoula, Montana, United States
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Resident Assistant
University of Montana
https://www.linkedin.com/company/the-university-of-montana
Reception duties, file management, and purging out of date files securely. Organizing text course packets for classes. Performed legal research using Lexis/Nexis and the Westlaw programs and managed legal books and inserts. Managed records for ongoing cases and adding new briefs when available. Added to existing Access databases and created new databases. Aided in research relevant to grants and proposals for federal funds. Legal transcription in order to document proceedings happening regarding the University. Edited and proofread materials for legal counsel. Client intake/customer service. Courthouse runner.
Missoula, Montana, United States
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Legal Assistant
Bachelor of Science (BS)
Information Technology
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Colorado State University-Global Campus
https://www.linkedin.com/school/colorado-state-university-global/
Bachelor of Science (BS)
Business Administration and Management, General
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University of Montana
https://www.linkedin.com/school/the-university-of-montana/
Associate of Science (AS)
Legal research, legal internship
Legal Assistant/Paralegal
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University of Montana
https://www.linkedin.com/school/the-university-of-montana/
Google Data Analytics Certificate
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Pluralsight - Getting Productive with SQL Developer
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Pluralsight - Managing IT Organizational Change Management
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Pluralsight - Managing IT: Communication
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Pluralsight - Planning for Business Analysis
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Pluralsight - The Technical Business Analyst
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Salesforce Administrator
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UDemy: The Complete JavaScript Course
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Business Analyst in the Contracts office
Case Management Information and Payrolling System (CMIPS)
https://www.cmips.osi.ca.gov
Lead Business Analyst - focused on stakeholder management, requirements and stories, and defining acceptance criteria
Medi-Cal Eligibility Data Systems (MEDS) Modernization
https://www.dhcs.ca.gov/provgovpart/Pages/DHCS-IT-Systems-and-Projects.aspx
Project team Business Analyst leading OCM, Communications, budget, schedule efforts.
Appeals Case Management System
https://www.cdss.ca.gov/inforesources/appeals-case-management-system
Worked on the implementation of the new version of the financial modules of Meditech.
Meditech Implementation
I was able to organize the largest annual fundraiser for a local organization. The event was usually a half day where attendees met on the ski resort and they would hike up to the summit. The event was expanded to a festival type event over the weekend cumulating in the hike to the summit of the mountain. This signified overcoming personal barriers no matter the disability while keeping people active.
CLIMB Big Mountain
https://flatheadindustries.org/cbm
Social Services
Flathead Valley Food Bank
I volunteered doing various activities at the Food Bank with my mother and grandmother 2005 - 2006. Then I volunteered about every other weekend again from 2011 - 2016 only quitting because I relocated.
Packer
Health
The Queen's Medical Center
https://www.linkedin.com/company/the-queen%27s-medical-center
I volunteered with my coworkers at a vaccine site through my employer. I spent the day taking temperatures for admittance into the clinic.
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COVID Vaccination Clinic Volunteer
Coursera
www.coursera.org
FZWVGTEH5QY5
Prepare Data for Exploration
https://www.coursera.org/account/accomplishments/certificate/FZWVGTEH5QY5
Coursera
www.coursera.org
THDCZ37LDULJ
Analyze Data to Answer Questions
https://www.coursera.org/account/accomplishments/certificate/THDCZ37LDULJ
Coursera
www.coursera.org
JA9FPR3HJ8KK
Data Analysis with R Programming
https://www.coursera.org/account/accomplishments/certificate/JA9FPR3HJ8KK
Coursera
www.coursera.org
FF8BFXWYBLQM
Google Data Analytics Capstone: Complete a Case Study
https://www.coursera.org/account/accomplishments/certificate/FF8BFXWYBLQM
Coursera
www.credly.com
Google Data Analytics Certificate
https://www.credly.com/badges/fb1f33aa-9776-437f-9671-01c71ef8692b?source=linked_in_profile
Coursera
www.coursera.org
5SMPTVRPJAMS
Process Data from Dirty to Clean
https://www.coursera.org/account/accomplishments/certificate/5SMPTVRPJAMS
Coursera
www.coursera.org
SFSH96P4J668
Share Data Through the Art of Visualization
https://www.coursera.org/account/accomplishments/certificate/SFSH96P4J668
Coursera
www.coursera.org
7P26R3YE9RNH
Ask Questions to Make Data-Driven Decisions
https://www.coursera.org/account/accomplishments/certificate/7P26R3YE9RNH
Coursera
www.coursera.org
7HMJKFLYWR2K
Foundations: Data, Data, Everywhere
https://www.coursera.org/account/accomplishments/certificate/7HMJKFLYWR2K
Coursera
www.coursera.org
S6R5GNY4VV6R
Google Data Analytics Specialization
https://www.coursera.org/account/accomplishments/specialization/certificate/S6R5GNY4VV6R
https://www.linkedin.com/in/patmarsh
Honolulu, HI
Patrick Marsh
Information Technology Analyst -  Applications Management at The Queen's Medical Center
https://www.linkedin.com/in/wendi-nakagawa-1704a0166
Hawaii, United States
Wendi Nakagawa
Information Technology Analyst at The Queen's Medical Center
https://www.linkedin.com/in/tod-hosaka-5379b385
Kaneohe, HI
Tod Hosaka
Field Service Technician at Leidos
https://www.linkedin.com/in/mako-nishimura
Honolulu, HI
Kealii Nishimura
Data Analyst  | Entrepreneur | IoT Fanatic | CVA Caregiver | Car Enthusiast  | World Traveler  |  3D Print  | Avid DIYer  | Eagle Scout
https://www.linkedin.com/in/melvin-cheu-19905528
Honolulu Metropolitan Area
Melvin Cheu
IT Finance & Contracts at The Queen's Health System
https://www.linkedin.com/in/kristin-arakawa-54979795
Honolulu County, HI
Kristin Arakawa
EPIC Certified Security Coordinator, IP Clinical Documentation and Case Management
https://www.linkedin.com/in/thomas-downs
Greater Seattle Area
Thomas Downs
Systems Analyst at Valley Regional Fire Authority
https://www.linkedin.com/in/cortney-parkhurst-0a2442162
Honolulu Metropolitan Area
Cortney Parkhurst
Information Technology Analyst at Queen's Medical Center
https://www.linkedin.com/in/royce-fujitani-45b53265
Honolulu County, HI
Royce Fujitani
IT Field Service Analyst II at The Queen's Medical Center
https://www.linkedin.com/in/john-zavala-a7443a104
Honolulu, HI
John Zavala
Information Technology Analyst at The Queen's Medical Center
https://www.linkedin.com/in/lester-belmonte-5a1085167
Waipahu, HI
Lester Belmonte
IT Communication Technician Specialist at The Queen's Medical Center
https://www.linkedin.com/in/patricia-o-bannon-8587a747
Honolulu County, HI
Patricia O'Bannon
IT Analyst at The Queen's Medical Center
https://www.linkedin.com/in/avery-aetonu-82621a104
United States
Avery Aetonu
Innovation, Drive, and Kindness
https://www.linkedin.com/in/tony-do-aa1bb862
Gainesville, FL
Tony Do
Senior Tech Analyst at HCA Lake City Medical Center
https://www.linkedin.com/in/noellesojkahowell
Greater Chicago Area
Noelle Sojka-Howell, MSEd, PMP
IT Manager - UI Health
https://www.linkedin.com/in/ericcgoodman
Weston, CT
Eric Goodman
Senior Executive | IT Transformation | Complex IT Implementations | Enterprise Architecture |
https://www.linkedin.com/in/juan-artigas
League City, TX
Juan Artigas
Senior Information Technology Project Manager at The University of Texas Medical Branch
John Adams
      
          



            
              
        
              
  

    
        I have worked in-depth with Amy at Queens Medical Center on a multitude of fast-paced, cross-platform initiatives. She boasts impressive analytical skills, superb business acumen and succeeds even in the face of highly ambiguous, quick changing Info Tech landscapes. Amy is a problem solver, and applies her creative mind to engineer solutions to problems others have labeled as unsolvable. In stressful times when attitude is everything, she always comes with her best foot forward to time and time again deliver reliable and successful outcomes. Brendon B.
      
          



            
              
        
              
  

    
        I highly enjoyed working with Amy on the California Department of Social Services ACMS project. With a wide range of technical, analytical, and project management skills, Amy was a highly valued project partner. Her ability to take on difficult tasks, quickly deliver high quality work products, and conduct herself with a professional positive attitude made her an important member of the project team and responsible for the project's success.
https://www.linkedin.com/in/amy-hilderbrand-56964124
Midland, NC
Amy Hilderbrand
Senior Mortgage Planner NMLS #110905 at Fairway Independent Mortgage of the Carolinas
https://www.linkedin.com/in/amy-hilderbrand-3b199511a
Kansas City Metropolitan Area
Amy Hilderbrand
Store Manager at Crate and Barrel
https://www.linkedin.com/in/amy-galli-1b4710aa
Maryland Heights, MO
Amy Galli
Account Executive
https://www.linkedin.com/in/amyhilderbrandlcms
San Francisco Bay Area
Amy Hilderbrand
Associate Director at Frontier Medicines
People around the world taking the Google Data Analytics Professional Certificate
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https://www.linkedin.com/groups/13962674