aaliyah asadi ( she/her )
Content Design Manager, People Engineering at Facebook
content design manager , people engineering facebook
proven learning & development content strategy manager experience tech , financial , data intelligence , medical industry area content , process improvement , adult learning , team management , analytics . record maintaining standard excellence integrity project management , root cause analysis , customer relation , training documentation development , department road mapping , leadership .
Facebook
https://www.linkedin.com/company/facebook
Menlo Park, California, United States
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Content Design Manager, People Engineering
Squarespace
https://www.linkedin.com/company/squarespace
Portland, Oregon Area
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Senior Team Lead, Content
Molina Healthcare
https://www.linkedin.com/company/molina-healthcare
Managed the Technical Writing and Documentation Team: Lead and developed technical writing team members while improving processes for the technical writing and training units responsible for companywide claims processing guidelines and training/education for claims learners
•	Supervised, trained, and supported various levels of technical writers while also writing and developing documentation for management, senior leaders, production teams, and other internal clients
•	Managed multiple implementation projects to reduce erroneous interest payments, incorporate IT system solutions, standardize and enhance claims processing standards, and assist with overall policy alignment to company goals
•	Managed employee schedules and work-related issues, supported employee career development and growth in alignment with both individual and company goals and culture
•	Utilized Word, Excel, Access, PowerPoint, SharePoint, Project, WebEx and other internal company systems to build and maintain the claims document libraries, enhance document design, and support additional functions
•	Assisted proposal managers and health plan SMEs with writing/managing of various document types, creating databases, streamlining SOP/job aid/processing guideline/Request for Proposal (RFP) updates, managing client requests, and implementing new initiatives/state acquisitions
Long Beach, California
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Department Supervisor, Learning and Development
Inmar
https://www.linkedin.com/company/inmarintelligence
Managed the Payer Relations Analytics Team: Responsible for daily management, training, career development and departmental metrics for expert level analysts, in addition to training employees across departments on various Healthcare-related tasks, implementation related enhancements, root cause resolution and big data/analytics best practices
•	Served as primary liaison between IT, Client Services, management staff, vendors, and insurance companies (PBMs) regarding all EDI/835 related issues, new process developments/implementations, and testing for new platforms, earning Lean Six Sigma Yellow Belt Certification from project success and financial savings
•	Responsible for maintaining high level accuracy from all reporting associates to meet internal and external SLAs for job specific responsibilities, including researching and correcting errors with deposits, electronic 835 and paper remittance file processing, and prescription level reconciliation adjustments for all pharmacy clients
•	Led and assisted with project management for numerous account teams to intelligently process multi-level transactions using advanced examination and more efficient handling of client 835 and remittance processing 
•	Coordinated daily with internal customers and client team members to expedite timely reduction of A/R through application of Adult Learning Theory via enhanced documentation of policies and procedures in conjunction with more thorough trainings
•	As needed, provided management and support for teams processing bank deposits and reconciling payments as well as teams loading pharmacy claims, analyzing claim data, and tracking payer trends
Greensboro/Winston-Salem, North Carolina Area
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Department Supervisor, Client Operations
Huntington National Bank
https://www.linkedin.com/company/huntington-national-bank
Reviewed mortgage and title documents for errors and missing data prior to submission to underwriting and verified calculations on promissory notes and payoff quotes prior to processing and transfer
•	Organized and processed mortgages, titles, promissory notes, POA’s, and other loan documents for transmittal, assisting underwriting and legal with gathering details and supporting documentation as needed
•	Managed employee schedules and work-related issues in the absence of or at the request of the manager 
•	Microsoft Office document design including creating databases tracking team processing, client requests and daily file maintenance
Columbus, Ohio Area
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Process Specialist- Team Lead
Master of Business Administration - MBA
Business Intelligence 
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Southern New Hampshire University
https://www.linkedin.com/school/snhu/
Bachelor of Arts - BA
English Language and Literature with Minor in Philosophy 
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Southern New Hampshire University
https://www.linkedin.com/school/snhu/
English Language and Literature, General
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University of Dayton
https://www.linkedin.com/school/university-of-dayton/
High School Diploma
Eastmoor Academy
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HIPAA Certified
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Lean Six Sigma - Yellow Belt
https://www.linkedin.com/in/jeffreyburrell
Greater Boston
Jeff Burrell
Design (ID / UX)
https://www.linkedin.com/in/laura-nugent-72395
San Francisco Bay Area
Laura Nugent
Senior User Experience Researcher
https://www.linkedin.com/in/dwerickson
San Francisco, CA
David Erickson
Data Scientist at Qbiz Inc.
https://www.linkedin.com/in/daniel-shabtai-3812065
Menlo Park, CA
Daniel Shabtai
Director of Engineering at Meta
https://www.linkedin.com/in/miorel
Palo Alto, CA
Miorel Palii
Software Engineer at Facebook
https://www.linkedin.com/in/dixlticmu
Mountain View, CA
Di Xu
Machine Learning Engineer
https://www.linkedin.com/in/jomilldtt
Atlanta Metropolitan Area
Jocelyn Miller
Customer Success, Retail Analytics and Merchandising
https://www.linkedin.com/in/mohamed-eldawy-b0826b5
San Francisco, CA
Mohamed Eldawy
Director of ML at HackerRank (We are hiring!)
https://www.linkedin.com/in/joshanisfeld
Greater Chicago Area
Josh Anisfeld
Vice President, Digital Marketing at Heidrick & Struggles | Marketing Technology | Digital Experience
https://www.linkedin.com/in/tom-lai-79a50025
San Francisco Bay Area
Tom Lai
Software Engineer
https://www.linkedin.com/in/terrance-liang-4a1503131
United States
Terrance Liang
Software Engineer at Meta
https://www.linkedin.com/in/colegoeppinger
San Francisco, CA
Cole Goeppinger
SVP Engineering at HackerRank
https://www.linkedin.com/in/ignaciobrian
United States
Brian Ignacio
Senior Analyst, Community Operations  at Coinbase
https://www.linkedin.com/in/yefei-wang
San Ramon, CA
Yefei Wang
Engineering Manager at Facebook
https://www.linkedin.com/in/austen-mcdonald-8393566
Palo Alto, CA
Austen McDonald
Engineering Manager
https://www.linkedin.com/in/mikael-weill-92707048
San Francisco, CA
Mikael Weill
Data Scientist at Facebook
https://www.linkedin.com/in/kensimonds
Alameda, CA
Ken Simonds
Data Engineer at Meta
https://www.linkedin.com/in/emilioarias88
Denver, CO
Emilio Arias
University Recruiter - Production Engineering at Meta
https://www.linkedin.com/in/ashley-eiffert-016761b4
Greater Seattle Area
Ashley Eiffert
Technical Recruiter at Meta
https://www.linkedin.com/in/camilatartari
San Francisco, CA
Camila Tartari Kaul (she/her)
Senior Director of Talent Acquisition, Product & Technology @ Marqeta, Inc
Marlen Villasenor
      
          



            
              
        
              
  

    
        The type of leader that Aaliyah has proven to be is an exemplary one. She is the type of leader that I hope one day I can be. She is extremely knowledgeable, driven, and positive. She helped improve this team, not just as a whole, but she took the time to bring out each of our individual strengths in order to reach our full potential. I will always be grateful to her for believing in my abilities and bringing out skills that I did not even know I had. Pete Franco
      
          



            
              
        
              
  

    
        Over the past two years I have been Aaliyah's direct report. During this time Aaliyah has developed a very strong technical writing team. Aaliyah's strong leadership skills accompanied with exceptional technical skills have enabled her to develop a team of technical writers that have created a library of claim processing guidelines, standard operating procedures, and job aides that have proven for claim examiners to have the necessary tools to perform their duties with minimal error. As a result of well written documentation the average accuracy rate has exceeded the expected standards within the claims department. Aaliyah has cultivated a work culture promoting partnership and collaboration among various business partners. Aaliyah has spear headed projects accomplishing milestones not previously seen,  e.g. having nearly 1K documents reviewed, updated, and revised ensuring a documentation library containing accurate, relevant, and current documentation.  Aaliyah is a major contributor to her department and company. Her skill sets and competencies are conducive to positions in higher leadership and maintaining a teaming culture promoting a highly productive team. I hold a very high regard for Aaliyah's abilities. She is and would remain an integral member of any organization. 
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