Alesha Wooden, BS
Independent Adjuster at E.A. Renfroe & Company, Inc.
Independent Adjuster at E.A. Renfroe & Company, Inc.
Self-driven, efficient professional with 15+ years of experience in initiating and delivering sustained results across a wide range of industries including Insurance, Human Resources, and Government. Passionate about building strong working relationships, and creative problem-solving. Able to apply high-quality customer service concepts to improve the experience for internal and external customers.
E.A. Renfroe & Company, Inc.
https://www.linkedin.com/company/earenfroe
-Contract adjustor performing Catastrophe (CAT) roles.
-Estimate the cost of repair, replacement, or compensation.
-Examine insurance policies and other records to determine insurance coverage.
-Prepare a report of findings and negotiate a settlement with claimants.
Jacksonville, Florida Area
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Independent Adjuster
E.A. Renfroe & Company, Inc.
https://www.linkedin.com/company/earenfroe
Deployed by EA Renfroe Catastrophe Services to work at State farm for Hurricane Florence, Michael, and the California wildfires.
-Adjusted State Farm personal property catastrophe claims for multiple states.
-Reviewed Operational Guide and policy contracts to ensure accurate authority requests.
-Conducted interviews and reviewed photos to confirm the direct accidental physical loss.
-Processed information for personal property losses using ECS and Xactcontents.
-Paid claims based on actual cash value, processed additional replacement cost benefits when applicable.
-Initiated the claims payment process and closed assigned losses upon completion.
-Met or exceeded daily data entry and task goals
Atlanta, Georgia
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Catastrophe Desk Adjuster
TEKsystems
https://www.linkedin.com/company/teksystems
- Generate consultant new hire paperwork in People Soft and ensure proper completion.
- Process all new hire paperwork including employment agreements, W-4 and I-9 documents.
- Launch, review and clear candidate background, drug and medical screenings.
- Coordinate orientations, I-9’s, and other local onboarding requirements with the local field office.
-Maintain a high level of proficiency with sensitive data in ACT (Applicant Candidate Tracker).
-Ensure data entry is accurate and up to date in order to capture all data required for compliance purposes.
Jacksonville, Florida Area
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Onboarding Coordinator
Progressive Insurance
https://www.linkedin.com/company/progressive-insurance
-Investigated, evaluated and settled claims within multiple authority levels.
-Used software such as Accurint, Mitchell, ISO Reports, Lexis Nexis and other data queries for investigations.
-Communicated with customers, providers, attorneys, and other insurance carriers.
-Reviewed and researched policy contracts, regulation and cause of injury to make coverage decisions.
-Conducted research to understand correlations between medical records and motor vehicle accidents, reported injuries or medical conditions.
-Worked independently from a remote location.
Jacksonville, Florida Area
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Medical Claims Adjustor
Enterprise Rent-A-Car
https://www.linkedin.com/company/enterprise-rent-a-car
-Marketed to local businesses to build a long-lasting relationship 
-Used proper sale techniques, problem-solving, and conflict management 
-Managed and maintain car fleet 
-Learned accounting principles and the value of profit and loss statements 
-Managed sire for a luxury satellite location
-Managed day-to-day operations
Jacksonville Florida
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Site Manager
State of Michigan
https://www.linkedin.com/company/migovernment
-Managed high volume caseload for Medicaid, food assistance, and emergency assistance programs 
-Conducted interviews to access social and economic needs of individuals and families  
- Provided clients with the appropriate information for eligible programs  
- Wrote reports, collected and analyzed evidence for referrals made to the Office of Inspector General 
- Analyzed policy, collected evidence and wrote administrative hearing summaries  
- Attended administrative hearings and acted as a representative for the Department of Human Services
Warren, Michigan
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Eligibility Specialist
Bachelor of Science (B.S.)
Community Development
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Central Michigan University
https://www.linkedin.com/school/central-michigan-university/
Business Administration and Management, General
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Eastern Michigan University
https://www.linkedin.com/school/eastern-michigan-university/
INSURANCE AND SAFETY FIRE COMMISSIONER, GEORGIA
Independent Adjuster [Non-Resident] Georgia
Florida Department of Financial Services
W290892
Independent Adjuster All lines 620 Florida
Louisiana Department of Insurance
Independent Adjuster [Non-Resident] Louisiana
Michigan Department of Insurance and Financial Services
Independent Adjuster [Non-Resident] Michigan
Liked by Alesha Wooden, BS
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This was my mom.... She died at 42 years old.  My mother graduated from high school  at fourteen and attended Va. State college at 15. She went on to…
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To confront the current state of racism in America, we need to understand the long history of inequality, slavery, violence, and oppression in the…
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#TBT: Remembering an event our Claims division held early last month. Their International Food Festival brought together several cuisines for…
INSURANCE CLAIM ADJUSTER
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Independent Contractor Insurance
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Independent Insurance Adjusters
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