Aakriti Chugh
UX Designer at FedEx Services
UX at FedEx Services
A passionate user researcher with 3 years of experience in the complete spectrum of the user-centered design process and technology. 
My interest lies at the intersection of human-centered computing and global development. I was trained as a computer engineer, designer, and researcher, and thrive in spaces where I can wear these three hats at once.
I focus on using inclusive and participatory design processes to create experiences for people of all abilities. I want to facilitate a greater impact through active empathy-building and evidence-based decision making. I find my purpose in understanding and representing human needs, from ensuring that participants are protected by ethical research practices to prioritizing the end-users experience in design decisions.

Portfolio: https://aakriti-chugh.in/
FedEx Services
https://www.linkedin.com/company/fedex-services
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UX Designer
Southside Outside (SOS)
https://www.linkedin.com/company/southside-outside-sos
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User Experience Researcher
DePaul University College of Computing and Digital Media
https://www.linkedin.com/company/cdmdepaul
Led the research that changed the strategic direction of the asset mapping approach in the
community settings focusing on people with low tech literacy. 
Designed a toolkit to help community organizations identify and leverage community assets, including the identification of any barriers to accessing those assets, such as language or what constitutes as an asset.
Researched and designed youth technology education programs such as Digital Youth Divas
that engage youth from non-dominant communities.
Created personas and design recommendations that are now used to address barriers at
equitable learning by conducting in-field research and interviews with middle school students
and their parents.
https://media-exp1.licdn.com/dms/image/C4D0BAQHxgAJl47PXXQ/company-logo_100_100/0/1519902302720?e=1655942400&v=beta&t=04J5DizK1FdmdTiQ1o8W8-L21ceNfP0ytdUfR3Nls6U
UX Researcher (Graduate Assistant)
GoKart Labs
https://www.linkedin.com/company/gokart-labs
Conducted end to end research: designing a plan, recruiting users, conducting the method, analyzing the data, and create results presentations with actionable insights.
Did qualitative research for various clients which included: usability testing, in-depth interviews, heuristic evaluations, competitor reviews, surveys, information architecture, task analysis, defining personas and creating wireframes, etc.
Designed and evaluated interactive systems (i.e did ideation, design, prototyping, testing with users, communicating with other designers and creative leads, creating design documents, working with the development team) and created presentation decks
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UX Research/Design Intern
DePaul University
https://www.linkedin.com/company/depaul-university
Designed interactive maps for display on large touch screens throughout the library.
Generated and maintained different online projects such as library websites, library support
software, and various diverse content management systems.
Developed web code and managed plugins, widgets, and child themes through the use of
languages such as HTML, CSS, JavaScript as well as SharePoint pages, web parts and
WordPress themes.
Greater Chicago Area
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Web Designer
Statusbrew
https://www.linkedin.com/company/statusbrew
Researched, designed, and shipped the first version of Analytics product on web app as
the primary UX designer. The shipped product onboarded ~10k users which helped them
measure their social media efforts.
Worked on analyzing the data and creating suitable graphs, defining product strategy, ideating
features, creating wireframes to high fidelity mocks, and framing naming conventions for
developers.
Worked on interactions and the guided processes leading to a 30% increase in user retention
through app onboarding by Improving the visual design and user experience for the onboarding
process of the Statusbrew web application.
Amritsar Area, India
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UI/UX Designer
Master's degree
Human Computer Interaction
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DePaul University
https://www.linkedin.com/school/depaul-university/
Bachelor’s Degree
Computer Science
Guru Nanak Dev University
https://www.linkedin.com/school/guru-nanak-dev-university/
Southside Outside LLC
UX Researcher & Designer
Design Ethnography
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Foundations of Digital Design
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Inquiry Methods and Use Analysis
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Interaction Design and Information Architecture
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Introduction to User-Centered Design
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Prototyping and Implementation
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Scripting for Interactive Systems
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Statistics and Data Analysis
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Usability Evaluation Methods
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Web Site Design for HCI
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Conducted interviews and observations, designed and implemented user surveys; Facilitated card-sorting and tree-testing via an optimal workshop.
Performed content inventory, heuristic and accessibility evaluation for the current website of the organization. 
Tested the wireframes with the stakeholders and teachers, and developed a brand new Wordpress website.
Free Lunch Academy
http://freelunchacademy.com/
https://www.linkedin.com/in/dan-zhao-8b818613a
Memphis, TN
Dan Zhao
UX Designer at FedEx Services
https://www.linkedin.com/in/harry-cao
Milwaukee, WI
Harry Cao
UX Designer | Web Developer | M.S. HCI
https://www.linkedin.com/in/dpgopal
Chicago, IL
Deepthi R.
UX Researcher & Designer | MS-HCI 2022
https://www.linkedin.com/in/ashishdurgude
San Francisco Bay Area
Ashish Durgude
UX Designer II at Nutanix
https://www.linkedin.com/in/nasyavaz
United States
Nasya Vaz
UX Designer at Microsoft
https://www.linkedin.com/in/apoorva-pasrija
San Francisco Bay Area
Apoorva Pasrija
User Experience Designer II at Zscaler
https://www.linkedin.com/in/sheenacorwin
United States
Sheena Corwin
Product Designer at JPMorgan Chase & Co.
https://www.linkedin.com/in/karenwangdesign
Chicago, IL
Karen Wang
Sr. UX Designer @Yum! Brands | M.S. HCI | Communicator & Creator 😎
https://www.linkedin.com/in/viswaseelam
Chicago, IL
Viswa Chaitanya Seelam
UX/Product Designer
https://www.linkedin.com/in/renukaaundhekar
Chicago, IL
Renuka Aundhekar
MS-HCI | Product Designer | UX Designer | User Researcher | User Experience Designer
https://www.linkedin.com/in/bradholten
Cape Girardeau, MO
Brad Holten
Senior User Experience Designer at Mastercard
https://in.linkedin.com/in/japjeet-singh-262903122
Jalandhar
Japjeet Singh
Student at Guru Nanak Dev University Regional Campus,Jalandhar
https://in.linkedin.com/in/jasmine-attri0786
Jalandhar
Jasmine Attri
Student at Guru Nanak Dev University
https://www.linkedin.com/in/samhwelch
Charlotte, NC
Samuel Welch
Product Designer
https://in.linkedin.com/in/ankush-aggarwal-a016ba119
India
Ankush Aggarwal
Software Analyst at Capgemini
https://in.linkedin.com/in/jasvir-kaur-5a32839b
Jalandhar
jasvir kaur
Student at Guru Nanak Dev University
https://www.linkedin.com/in/iamarushim
New York, NY
Arushi Malhotra
Senior Product Designer at ServiceNow
https://www.linkedin.com/in/hau-yuan93
San Francisco, CA
Hau Yuan
UX Designer at Oracle
https://www.linkedin.com/in/tongyunshang
San Francisco, CA
Tongyun Shang
UX Designer at Salesforce
Herbert Ferguson-Augustus
      
          



            
              
        
              
  

    
        Southside Outside needed an approach to validate its product design with its target stakeholders to determine market viability. Aakriti developed that approach in partnership with our software engineering team and then led interviews with 35+ organizers, synthesizing their collective feedback into actionable recommendation for improved product design. She took the lead in transitioning her work to a web designer and web analytics specialists to ensure the principles she employed in interviews translated into to the actual mobile platform. To teams, Aakriti brings thought leadership and attention to detail firmly rooted in experience with digital nonprofits.  Tate Leyba
      
          



            
              
        
              
  

    
        I had the pleasure of working as Aakriti manager during her summer internship at GoKart Labs.

Aakriti is curious, creative and analytical at the same time and incredibly hard-working. She is passionate about user-center design, always keeping the customer at the center. She has a strong intuition of what makes a great user experience as well as a respect and love of research. She is driven, able to work well independently, but also works well in collaboration with others.

I felt like I learned as much from her as she learned from me. Aakriti will be an asset to whichever company has the pleasure of hiring her.
https://in.linkedin.com/in/aakriti-rai-chugh-53628a143
Delhi, India
Aakriti Rai Chugh
Student - Symbiosis School of Management
https://in.linkedin.com/in/aakriti-chugh-50810a95
Faridabad
Aakriti Chugh
Accounting Professional
https://in.linkedin.com/in/aakriti-chugh-a9761b222
Faridabad
AAKRITI CHUGH
--
https://in.linkedin.com/in/aakriti-chugh-a3071b13b
West Delhi
Aakriti Chugh
Executive at Maple Inc
UX / UI / HCI internships
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https://www.linkedin.com/groups/4011597
Human Centered Design & Engineering (HCDE), University of Washington
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Design Research
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UX Professionals
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https://www.linkedin.com/groups/38178
CS50
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https://www.linkedin.com/groups/7437240
Linked Designer
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UI/ UX Design Inspiration
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