aaran renwick
Solutions Architect at Servos
solution architect servo
senior consultant / engineer twelve year ’ experience industry . highly motivated professional proven ability consult implement solution various platform . efficient development creative approach support major business technology .
Servos
https://www.linkedin.com/company/servosllc
Elgin, Illinois, United States
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Solutions Architect
Aptris
https://www.linkedin.com/company/cdwservicenowsolutions
Loves Park, Illinois
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ServiceNow Technical Consultant
CDW
https://www.linkedin.com/company/cdw
Elgin, Illinois, United States
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Senior ServiceNow Technical Consultant
Acorio
https://www.linkedin.com/company/acorio
Boston, Massachusetts
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Technical Consultant
Column Technologies
https://www.linkedin.com/company/majorkey-technology
Architect, deploy, support, and train on BMC Remedyforce (Salesforce platform), BMC FootPrints Service Core 12 (including integrations with BCM formerly Asset Core) and ServiceNow ITSM Suite.

Draft technical installation, configuration and customization specification documents.

Conduct requirements gathering workshops and building custom applications customizations using ITIL best practices and industry standards.

Partnered with  sales to demonstrate products to clients and assist with pre-sales. 

Estimate level of effort to design or deploy products or solutions. 

Draft proposals and statements of work for solutions.
Lombard, IL
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Senior Consultant
Pethealth Inc. - a Fairfax Company
https://www.linkedin.com/company/pethealth-inc
Provided technical support for web-based animal management application.

Application testing, bug replication, feature requests. 

BMC Remedyforce/Salesforce administrator - Responsible for configuring CRM application to meet business needs.
Rolling Meadows, IL
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Technical Support
Aon
https://www.linkedin.com/company/aon
24/7 On-call administrator for IBM Content Manager – (8.2-8.3) and EMC Captiva Input Accel (5.0-6.0).
Analyzed systems and hardware, application testing, ad-hoc reporting, root cause analysis and remediation.

Provided environment support across all life cycles. Setup monitoring for all components of the production architecture to proactively prevent outages and ensure customer service level agreements were met.
  
Captured and stored images and data, data quality assurance, index manipulation via MS Access and MS Excel.

Subject-Matter Expert for converting EMC Captiva Input Accel security from 5.0 to 6.0. Documented and trained associates on new security structure changes and functions. Performed semi-annual audits to ensure compliance. 

Coordinated UAT efforts on-site for our Orlando scanning center for the EMC Captiva Input Accel upgrade with project teams onshore and offshore.

Recommended business continuity actions and completed fail over testing to prevent interruptions.
Conducted Vendor product escalations while maintaining relationships.

Responsible for quoting machine and labor costs for the import, export, and conversion of imaging data.
Lincolnshire, IL
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Sr. Document Imaging Systems Analyst
Hewitt Associates
https://www.linkedin.com/company/hewitt-associates
Provided system support for over 20,000 employees globally via telephone and e-mail. Recognized for having a higher then average successful resolution rate.   

Administered user accounts for Novell, Active Directory, IBM Content Manager, and IBM Mainframe.

Assisted with the integration of the Financial Help Desk into the Global Support Center. 

Trained peers on financial applications and call handling while improving efficiency and productivity.
Lincolnshire, IL
Global Support Center Help Desk Associate
Hewitt Associates
https://www.linkedin.com/company/hewitt-associates
Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services.
Lincolnshire, IL
401k / Health and Welfare Benefit Administrator
Associate of Science - AS
Graduated with honors
Information System Administration
https://media-exp1.licdn.com/dms/image/C4E0BAQFLEQiNMkjW_A/company-logo_100_100/0/1519880092228?e=1655942400&v=beta&t=fM9XlOxG8TbMuCXFTCiDDhppS6LYgie2ycGJFl4QvV4
ITT Technical Institute
https://www.linkedin.com/school/itt-technical-institute/
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Employee of the Month
This honor recognizes achievement of a final grade point average of 3.5 to 3.79.
ITT Tech
Honors
Social Services
Habitat for Humanity Lake County, Illinois
https://www.linkedin.com/company/habitat-for-humanity-lake-county-illinois
Volunteered in the construction of several homes in the Lake County, IL area over the course of 7 years. Typically twice a year.
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Volunteer
ServiceNow
Certified Implementation Specialist - Customer Service Management
ServiceNow
Certified Implementation Specialist - IT Service Management
ServiceNow
Certified Implementation Specialist - Software Asset Management
ServiceNow
Partner Pre-Sales Specialization: IT Service Management
ServiceNow
Partner Pre-Sales Specialization: Now Platform
ServiceNow
Partner Sales Specialization: Platform
ServiceNow
ServiceNow Certified Application Developer
ServiceNow
Suite Certification - CSM Professional
ServiceNow
Suite Certification - ITSM Professional
ServiceNow
Micro-Certification - Automated Test Framework
ServiceNow
Micro-Certification - Integration Hub
ServiceNow
Micro-Certification - Virtual Agent
ServiceNow
Micro-Certification - Flow Designer
ServiceNow
Micro-Certification - Configure the CMDB
ServiceNow
Micro-Certification - Predictive Intelligence
ServiceNow
Micro-Certification - Performance Analytics
Salesforce
18406871
Salesforce Platform App Builder
ServiceNow
1581022
Servicenow Certified System Administrator
BMC Software
BMC Certified Professional: BMC Footprints Service Core 12
BMC Software
BMC Remedyforce Professional
PeopleCert
GR750072275AR
ITIL v3 Foundations
Salesforce
1581022
Salesforce.com Certified Force.com Developer
https://in.linkedin.com/in/vaibhav-rusia-8854a61a0
Bengaluru
Vaibhav Rusia
Business Analyst | Quality Manager | ServiceNow | ATF | Production Support Lead | IIM Bangalore
https://www.linkedin.com/in/akhil-v-a8805227
United States
Akhil V
Associate at Cognizant
https://bd.linkedin.com/in/hriday-ahammed-6853b5183
Bangladesh
Hriday ahammed
i am a professional Podcast promoter, Marketing & Promotional expert, Social media marketing, iTunes Top rank Specialist. i am highly experienced about 5+ years on podcast, produce, Marketing & promotion
https://jp.linkedin.com/in/katoakira
Tokyo
Kato Akira
Digital Service Management Consulting - サービスマネジメントを日本企業に定着化させ、顧客組織の価値共創に貢献致します。繋がり申請歓迎です。ITSM/SIAM/VeriSM/Cloud/FinOps/AIOps
https://www.linkedin.com/in/louis-savalli-8b47b030
Ballston Spa, NY
Louis Savalli
ServiceNow Consulting Manager at RSM US LLP
https://www.linkedin.com/in/pernell-hunter-963867132
Travis County, TX
Pernell Hunter
Information Technology Support Technician at Accruent
https://www.linkedin.com/in/kellystoops
Nashville Metropolitan Area
Kelly Stoops
ServiceNow Developer
https://www.linkedin.com/in/stevenneidich
Cleveland, OH
Steven Neidich
Enterprise Service Delivery Team Lead at AHEAD
https://www.linkedin.com/in/josephprewitt
Grand Rapids Metropolitan Area
Joseph Prewitt
Senior ServiceNow Technical Consultant at ITS Partners
https://www.linkedin.com/in/billy-walker
Chicago, IL
Billy Walker
Real-Time Applications for Enterprise Sales, Service, and Support: Cloud-Native and In-Platform
https://www.linkedin.com/in/john-cooper-9106827
Kansas City, MO
John Cooper
Sr. Solutions Architect at CDW
https://de.linkedin.com/in/konstantin-tiz
Cologne Bonn Region
Konstantin Tiz
IT Project Manager at Daimler AG
https://ca.linkedin.com/in/anie-brossard-a1b6707
Greater Montreal Metropolitan Area
Anie Brossard
Directrice Alliances et partenariats, Channel Manager, Eastern Canada @ServiceNow
https://br.linkedin.com/in/pctsudia
Uberlândia, MG
Patrick D.
ServiceNow Developer at Indra Minsait
https://www.linkedin.com/in/morgan-hunter-35a905
Minneapolis, MN
Morgan Hunter
All things Strategy, SaaS, and Operations
https://www.linkedin.com/in/barry-robinson-533b81a
Seattle, WA
Barry Robinson
Tech Support Specialist looking for work in the Seattle area, preferably remote.
https://www.linkedin.com/in/ryan-grutter-49505
Grand Rapids, MI
Ryan Grutter
Sr Technical Consultant, ITAM
Liked by Aaran Renwick
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All ready to teach the ServiceNow Fundamentals class for the next 3 days! 18 students! Let’s go! #servicenow  #trainerlife #rome
Liked by Aaran Renwick
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This happened today! This is by no means and end of the journey, but rather a beginning of a journey. I am ready to learn more and grow within the…
Shared by Aaran Renwick
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We were reminded today how proud we are to be part of the ServiceNow ecosystem after being named to the Inc. Magazine 5000 ‏list alongside our fellow…