aamnah khan
Hardware Customer Experience Project Manager at Square
head product bot lab
motivated product lead passion finding creative solution complex problem supporting customer advocacy .
Square
https://www.linkedin.com/company/joinsquare
Remote
https://media-exp1.licdn.com/dms/image/C4E0BAQHikN6EXPd23Q/company-logo_100_100/0/1595359131127?e=1655942400&v=beta&t=pBGV23nBE-UhSPgSVn8RwmQMWLU036vHLY0TQknH5e0
Hardware Customer Experience Project Manager
The Bot Lab
https://www.linkedin.com/company/thebotlab
https://media-exp1.licdn.com/dms/image/C560BAQEfGLI1oF5Cow/company-logo_100_100/0/1609974883220?e=1655942400&v=beta&t=hgk0MPTEolfZ5lVF3exux2xoAvuLfs6Ap5-sjFTt_hQ
Product
Drift
https://www.linkedin.com/company/drift
Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms -- not days later. As the line between marketing, sales and service continue to blur, Drift helps marketers ensure a flawless customer experience increasing trust and in return accelerating deal cycles.

Drift is the world’s leading conversational marketing platform, trusted by top enterprise businesses like Marketo, Okta, Outreach, Ellie Mae, and over 150,000 other businesses. Sales and marketing teams rely on Drift to connect now with the customers who are ready to buy now. Based in Boston, Drift was founded by serial marketing technology entrepreneurs David Cancel and Elias Torres and is backed by leading venture capitalists including CRV, General Catalyst, and Sequoia.
San Francisco Bay Area
https://media-exp1.licdn.com/dms/image/C4D0BAQH2IQIrZk4DYQ/company-logo_100_100/0/1625147170849?e=1655942400&v=beta&t=lwsUWtVPHUyz9Tl5qkySq0NmZzd8-7qbEx9NOq4v9aw
Customer Success Manager, SME
Inscopix
-Lead front-facing customer support to over 300+ elite academic and pharmaceutical laboratories worldwide, including 6 Nobel Laureates, resulting in 66 publications in top-tier journals including Nature, Science, and Cell. 
-Contributed to and implemented scalable processes and best practices for order fulfillment, RMAs, support tickets, and KPIs.
-Trained 40+ neuroscientists in Inscopix hardware and software in quarterly in-person workshops. 
-Coordinated efforts across teams to streamline effective business process and implementation
-Supported efforts to enhance customer data collection, including a custom Salesforce database for tracking individual customer projects.
Palo Alto, CA
Customer Support Specialist
C2 Solutions
-Responsible for documenting physician-patient interactions
-Organized and tracked medical paperwork, imaging, and patient treatment plans 
-Implemented Epic software
Harrisburg, PA
Medical Scribe, Breast Oncology
PSHCI Novel Biomarkers Research Laboratory-
-Involved in the input and analysis of data sets using Stata Software.
-Executed both Ella and ELISA protocols for immunoassay testing 
-Manuscript and grant writing
Hershey, PA
Clincial Research Assistant
Laboratory for Personality, Psychopathology, and Psychotherapy Research
-Recruited and run clinical participants, including clinical interviews
-Transcribed semi-structured interviews
-Coded, entered, and edited large data sets
-Analyzed data using SPSS 
-Assisted in the preparation and writing of grant applications, manuscripts, and conference presentations.
State College, Pennsylvania Area
Student Investigator
World in Conversation
-Received 95+ hours of training in conflict transformation and small group management.
-Facilitated effective communication around contentious topics.
-Used enterprise-grade video conferencing technology.
-Facilitated virtual dialogues between foreign contacts, NATO cadets, and American civilians.
-Applied cultural competency to assuage communication between participants with differing beliefs, values and customs.
-Executed advanced group facilitation skills including Reflective Listening, Group Management, Socratic Inquiry, and Interpersonal Connection Building.
State College, Pennsylvania Area
Advanced Facilitator
Bachelor of Science - BS
Biobehavioral Health
https://media-exp1.licdn.com/dms/image/C560BAQEFv0lqpE-gsQ/company-logo_100_100/0/1519855919313?e=1655942400&v=beta&t=GcIDenC3jIgx5taeErHlR9a2ct3FXcPmt-qSqzk9AQ8
Penn State University
https://www.linkedin.com/school/penn-state-university/
Health
UPMC
https://www.linkedin.com/company/upmc
-Work with a medical team to provide healthcare to homeless and underserved populations in Harrisburg, PA
-Input, organize, and code data to help define the needs of underserved communities
-Create point of reference work flow documents for medical providers
https://media-exp1.licdn.com/dms/image/C560BAQGe9ZPjmZRqSg/company-logo_100_100/0/1519856077250?e=1655942400&v=beta&t=wq0BGv1yVRgDtBd3Gz2-dfOWJF_ACxxqilLBHVwe3mA
Patient Outreach Volunteer
Education
Mid-State Literacy Council
https://www.linkedin.com/company/mid-state-literacy-council
-Taught a self-created ESL curriculum to adult learners from diverse backgrounds
https://media-exp1.licdn.com/dms/image/C4D0BAQEzuIoJsgdgmw/company-logo_100_100/0/1620071075047?e=1655942400&v=beta&t=y1vcTIsTG6As45jXOJVnyJcVrMUlCAsY7AP0QaR7uXo
ESL Teacher
Drift
Playbooks Basics Certifications
Drift
insider.drift.com
Conversational Marketing Certified
https://insider.drift.com/save-certificate/?cert_id=2922&user=16259
https://cn.linkedin.com/in/xiaobin-he-371972141
Wuhan
Xiaobin He
brainvta - ceo
https://www.linkedin.com/in/pamela-szeto-770867b8
San Francisco Bay Area
Pamela Szeto
Development Engineer I at Bay Materials
https://www.linkedin.com/in/mohini-bariya-5a1b70213
Berkeley, CA
Mohini Bariya
Power Sector Specialist | Data & Applications Lead at PingThings
https://www.linkedin.com/in/eliav-cohen-5643795
Seattle, WA
Eliav Cohen
Hot air balloon pilot and chatbot expert.  Good at lifting people into the air and lifting conversion rates
https://www.linkedin.com/in/jessica-senna
San Mateo, CA
Jessica Senna
Software Engineer @ Zoox
https://www.linkedin.com/in/nishantmurthy
Scituate, MA
Nish Murthy
MarTech Leader / I help scale customer teams
https://www.linkedin.com/in/judemanning1
San Francisco Bay Area
judith manning
administrative operations manager
https://www.linkedin.com/in/jorgekau
San Francisco, CA
Jorge Kau
Controller at Bay Materials
https://www.linkedin.com/in/chris-vogdes-20182a40
Fremont, CA
Chris Vogdes
Director Of Research Development at Bay Materials
https://www.linkedin.com/in/eliene-da-silva-delgado-66a4092b
Sunnyvale, CA
Eliene da Silva Delgado
Manufacturing Technician at BAY MATERIAL LLC
https://www.linkedin.com/in/yuryfrolov
San Francisco, CA
Yury Frolov
Director of UX & Data Visualization at Ancestry
https://www.linkedin.com/in/carolnosworthy
Tracy, CA
Carol Nosworthy
Document Control Specialist/QMS Management Representative
https://www.linkedin.com/in/tomross2017
Palo Alto, CA
Tom Ross
Chief Operating Officer at Bay Materials
https://www.linkedin.com/in/aaron-gusinov
New York, NY
Aaron Gusinov
I am a relentlessly curious, data-obsessed strategist, who connects customers to innovative solutions.
https://www.linkedin.com/in/michael-gasbarro
Cambridge, MA
Michael Gasbarro
Associate Technical Consultant at Acorio
https://www.linkedin.com/in/taylor-pettiford
Greater Boston
Taylor Pettiford
Customer Success Manager at Tealeaf by Acoustic
https://www.linkedin.com/in/maddieschiess
Greater Boston
Maddie Schiess
Manager, Customer Experience @Crosschq
https://www.linkedin.com/in/annie-horigan
Boston, MA
Annie Horigan
Customer Success Director at 6sense
https://www.linkedin.com/in/dana-hudak-67894a51
Fort Lauderdale, FL
Dana Hudak
Partner Success Manager, Operational Excellence at Modernizing Medicine
https://www.linkedin.com/in/jovaughn-hemingway-0a0842134
Detroit Metropolitan Area
JoVaughn Hemingway
Customer Success Manager | [In]novator | People Connector
https://hk.linkedin.com/in/aamnah-khan-238b831b3
New Territories
Aamnah Khan
Brand Associate at Abercrombie & Fitch Co.
https://ca.linkedin.com/in/aamnah-khan-826027227
Scarborough, ON
Aamnah Khan
--
https://www.linkedin.com/in/aamnah-khan-b64654204
Brooklyn, NY
Aamnah Khan
Coro Fellow in Public Affairs at Coro New York Leadership Center
https://uk.linkedin.com/in/aamnah-khan-33923b114
London
aamnah khan
Student at ellen wilkinson school for girls