aaron dalen
GIS Support Specialist at NISC
professional
enterprise application analyst – server admin system integration enterprise application analyst ten year supporting enterprise application manufacturing sector . well versed administrative aspect window server environment including building , upgrading , decommissioning , debugging optimization . practiced itil/itsm protocol , product lifecycle management , change management . experienced project management leader stakeholder major infrastructure build , software upgrade integration . additional strength competency window server – 2000 , 2003 , 2008 , 2012 | sql | db2 , zos | teamcenter | sap | citrix | vmware | oracle | product lifecycle management ( plm ) | itil , itsm practice protocol | change management | teamcenter , lean manufacturing , six sigma , continuous improvement , product support
NISC
https://www.linkedin.com/company/nisc
Lake Saint Louis, Missouri
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GIS Support Specialist
St Charles County Emergency Communications
Configures and installs network equipment, computers, servers, printers, and other peripherals.
Assists with the installation, maintenance, and support of the Department’s Computer-Aided Dispatch
system.
Assists with the installation, maintenance, and support of the Department’s Automatic Vehicle
Locator/Mobile Data system.
Administers and monitors system backups.
Assists with SQL Server installation, maintenance and troubleshooting.
Assists with network maintenance, troubleshooting, and cable management.
Creates and maintains department reporting systems.
Assists with the installation of new software, software upgrades, and patches.
Provides training and technical guidance to other department personnel.
Creates and maintains Department Intranet and Internet sites.
Interfaces with analyst, engineers and end users to ensure data integrity and project requirements.
Maintains project progress reports and works to ensure project task and activity schedules are met.
Provides end user training and documentation as required.
Stays abreast of advancements and developments in Information Technology.
Maintains knowledge of emergency communication procedures and techniques and county geography.
St Charles, MO
System Analyst
Hussmann
https://www.linkedin.com/company/hussmann
Supported the integration of Siemens PLM Software, Teamcenter, to multiple Enterprise Planning Systems (ERPs). 
Change Coordinator – coordinated testing cycles, communicated changes, following ITSM procedures.  Performed system integration testing.  Performed/coordinated hotfixes including test cycles.
Monitored the performance of Application servers and database servers to insure availability of system. 
Worked with process owners to gather project requirements including enhancements and bug fixes. 
Created and maintained support documentation.

Upgraded over 200 installs of client install Solid Edge applications.  Including creating creating install package, testing install package, end user training, documentation to Service Desk, and system integration testing with other key applications such as Teamcenter.
Saint Louis, Missouri
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PLM Server Admistrator
Caterpillar Inc.
https://www.linkedin.com/company/caterpillar-inc
Monitored the performance of Application servers and databases including memory and CPU usage and resized environments. Performance tuned SQL in DB2 on zOS and Oracle

Worked with process owners to gather project requirements including enhancements and bug fixes.  Created and maintained support documentation.

Performed system integration testing. Resolved high priority production issues.  Implemented monthly hotfixes, bug fixes, and enhancements for applications. Performed/coordinated monthly hotfixes including test cycles.

Migrated multiple applications from Windows 2003 servers to Windows 2008. Created disaster recovery plan for multiple Server applications.

Administered Windows Servers configured in a mixture of 2000, 2003, 2008. Built Intel server infrastructure, cable and rack management. Provided Tier 2 and Tier 3 server support to application teams. Monitored and managed CPU and Disk usage of VMWare server utilization to ensure maximum utilization of servers.Patched security updates to file shares that ensured security compliance of servers.Decommissioned servers and virualized servers.

Worked closely with help desk analysts to improve documentation improving 1st level support for end users issues.  Monitored Service Desk for tickets assigned to the queue, responded to requests.  Installed and supported software for the end users.  Trained new analyst including ITSM processes and Remedy system. Worked closely with customers in documenting applications to improve first response support and resolution of issues.
Peoria, Illinois Area
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Information Technology
Bachelor's degree
Operations Management Information Systems
Northern Illinois University
https://www.linkedin.com/in/jolynn-zierden-71046a31
Shawano, WI
Jolynn Zierden
Sr Software Engineer at NISC
https://www.linkedin.com/in/shane-touslee
United States
Shane Touslee
Geographic Information Systems (GIS)
https://www.linkedin.com/in/morris-deb-97a3742a
Crawfordsville, IN
Morris Deb
Sr. Professional Services Consultant at National Information Solutions Cooperative
https://www.linkedin.com/in/christopher-adducci-0bb38091
Bismarck, ND
Christopher Adducci
Software Development Team Lead at NISC
https://www.linkedin.com/in/bob-heinzen-9975a9101
Mandan, ND
Bob Heinzen
Professional Services Team Lead at NISC
https://www.linkedin.com/in/kevin-randazzo-3223b855
St Peters, MO
Kevin Randazzo
Professional Services Consultant at NISC, Work Management Solutions Software Implementer/Project Manager
https://www.linkedin.com/in/david-huish-3a9b926b
Flagstaff, AZ
David huish
Professional Services Consultant at NISC (AMI IPM)
https://www.linkedin.com/in/wayne-martian-6b35a685
Bottineau, ND
Wayne Martian
General Manager
https://www.linkedin.com/in/rex-moorman-8a62243b
Foristell, MO
Rex Moorman
Industry Consultant at NISC
https://in.linkedin.com/in/amar-hegde-4210a6127
Pune
Amar Hegde
Senior Solutions Integrator at Ericsson
https://www.linkedin.com/in/larry-schramm-01446295
Wentzville, MO
Larry Schramm
Engineering & Operations at NISC
https://www.linkedin.com/in/msschoene
St Charles, MO
Michael Schoenewies
Sr. User Experience Analyst at NISC
https://www.linkedin.com/in/joshua-pepple-8ba37950
Greater Chicago Area
Joshua Pepple
Director of Smart Grid Technology Planning
https://www.linkedin.com/in/christopher-thompson-79ba4a43
Wentzville, MO
Christopher Thompson
Team Lead - Mapping & Staking Support
https://www.linkedin.com/in/nick-misuraca
Greater St. Louis
Nick Misuraca
Operations Manager at Meridian Waste
https://www.linkedin.com/in/jessischoenewies
St Louis, MO
Jessi Schoenewies
Team Lead at NISC
https://www.linkedin.com/in/nick-callaghan-a9090317
Topeka Metropolitan Area
Nick Callaghan
Implementation Consultant at NISC
https://in.linkedin.com/in/madhusudhan-d-amte-53445b74
Bengaluru
Madhusudhan D Amte
Team Leader at BYJU'S
https://www.linkedin.com/in/carloslandinjr
Gardner, KS
Carlos C. Landin, Jr
Desktop Support Specialist with 9 years experience in the IT Support Field. Actively seeking new opportunities to learn and grow my skills.
Liked by Aaron Dalen
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Pearl is growing! We recently welcomed Jonathan to our outreach team! Jonathan will be focused on connecting with potential customers to get them…
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Raegan Hollandsworth is the cheerful voice making sure customers get a live and helpful person on every call. She works with our technical team to…
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Help us celebrate Michael Morrissey today! Michael is a Systems Consultant and is invaluable in resolving escalated support requests while working…
https://www.linkedin.com/in/aaron-dalen-725aa7165
Missouri, United States
Aaron Dalen
System Tech at St Charles county
https://se.linkedin.com/in/arondalen
Sweden
Aron Dalén
Corporate Finance at Arctic Securities
https://www.linkedin.com/in/aaron-van-dalen-11000b43
Valrico, FL
Aaron Van Dalen
IT/US NAVY VET/RETIRED
Northern Illinois University Computer Science Alumni Council (NIU CSAC)
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https://www.linkedin.com/groups/51929
Northern Illinois University - NIU Alumni
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Northern Illinois University - College of Business
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