Online banking, in all its increasingly varied forms, is poised to become a key channel for transacting banking business. The importance of physical branches in a cyber-world may decline and the nature of the services that branches provide will probably change. Technology is here to stay, and the challenge is for bankers to embrace technology to their own and their customers’ advantage.
“First: the redressing exercise must start in 2011 at the latest. Second: taking into account the situation of practically all countries, they have to engage in recovery programs that should deliver significantly more than 0,5% of GDP in structural terms of improvement every year. And in many cases more than 1%.