Investment is a major input, and advanced technology is a key feature (and expense) of the business. 2  BIS Review 20/2008  Fees and charges Much has also been said about fees and charges. I do not need to defend commercial banks. I, myself sometime wonder the basis of the fees that my bank charges me.
What we have not done in the Reserve Bank is to try to regulate fees and charges simply because we do not have the legal authority. But even if we do, we would still need to assess very thoroughly the flow-on implications of such a control on the efficiency of intermediation and other related areas of the commercial banking.