The low interest rate environment and the rapid pace of transformation of the supply of financial services make consumer protection as important as ever. Ensuring an appropriate level of consumer awareness and information is a policy priority, especially in countries where households depend, to a large extent, on guaranteed insurance savings products or funded pension schemes.
°°° We all face a highly uncertain future environment. A deeper understanding of challenges and possible consequences is crucial for all the stakeholders in the financial industry. Policymakers, financial institutions, firms and households need to be ready to rethink and, if necessary, adapt their behaviour.