However, as our Chief Public Information Officer (CPIO) will confirm, some of our departments sometimes have difficulty in retrieving information that is asked for. We therefore need better documentation and retrieval systems. This has become even more important with computerisation.
I would like to request the RBIA, in consultation with our Administration to consider appointing a group to look afresh into our documentation procedure in light of the new developments. While talking about professionalism we cannot forget the incredible progress that has been made in the area of information technology in the recent times.