It seems just like a few months ago when I had the pleasure to welcome Bank of South Pacific into Fiji at their Renwick Road branch in Suva. I remember that opening very well. It is not often that you are offered a full bowl of kava first thing on a Monday morning.
If management has to pose the right questions, it is critical that information systems in banks are geared to respond to these questions. Banks today will be hard pressed to respond to questions about the risk return characteristics of different activities, for example.