Board members will either need to upskill, or people with the appropriate skill-set will need to be appointed. This is essential to ensure NPL strategies get sufficient attention and drive, and become fully embedded in the overarching objectives of banks. Similarly, at an operational level, some institutions simply do not have enough people with effective arrears management experience to deal with this problem.
1  Quoted from King, Robert P., Michael Boehlje, Michael Cook, and Steven T. Sonka (2010) “Agribusiness Economics and Management”, American Journal of Agricultural Economics, Special Issue Commemorating the Centennial of the AAEA, Vol.92, No.2, April  BIS central bankers’ speeches  1  In India, however, the conditions are very different.