The Chatbot, using artificial intelligence (AI) and natural language processing (NLP), will be able to adequately and efficiently handle consumer concerns coursed through channels including 3/6  BIS central bankers' speeches  SMS and social media.
In addition, the BSP has developed a prototype that allows machine-to-machine link between the BSP’s system and those of its supervised entities for streamlined transmission, processing, warehousing, and analysis of banks’ prudential reports. Targeted to go live by the latter part of 2020, this innovation will significantly improve timeliness, ease, and integrity of data submission.