The starting point is to identify the nature of the problem. The reversals of capital flow had all the hallmarks of a bank run - the sudden change of opinion and the perfectly rational desire to get out ahead of the crowd (or at least not to be left behind).
Too often over the past five years we have seen how the interests of customers at both conventional and Islamic banks have been neglected as bank management have focussed on bonuses and share price. If banks neglect customers’ interests, then they will lose those customers.