We also need to imbue our financial institutions with flexibility to absorb and adapt to institutional change. Our banks must shed their inward-looking focus and develop an outward orientation. And, most important of all, we have to invest more resources into human resource development with a focus on the quality, timeliness and delivery of financial services.
The human resource model of the future will require professionals to be both driving and anticipating change, understanding the complexities of the new business environment and forces shaping it. In financial systems worldwide, today’s buzzwords are competition, consolidation and stability.