However, the Bank is a public institution, with a specific mandate, and strict limits set in European law on its ability to collect and publish commercially sensitive or regulatory data. More generally, our role in relation to protecting consumers in their dealings with insurance companies is threefold.
First, we monitor continuously and act to ensure the solvency of Irish insurers – so that they always have sufficient funds to pay claims in full. Second, we set requirements for insurers to treat consumers fairly.