However, while we hope that the prospect of uniform national servicing standards will lead to more consistent, efficient, and fair servicing practices, it is also generating uncertainty about the future costs of servicing mortgages and may be a factor in decisions by servicers to delay or abandon investments in servicing capacity.
Virtual collaboration The growth in survey and other tools is intended to expand the Federal Reserve’s outreach efforts and to ensure that we are responsive to the entire population. As we continue to improve the tools we use, we hope to continue to engage each of you in the conversation.