Digital transformation in the financial services industry In this digital age, the transformative power of technology is evident in almost all aspects of human undertakings - from modern science, education, health care, financial markets, to personal interaction. Technology has likewise revolutionized banking and the manner it provides services and products. Financial customers can now perform banking transactions anytime, anywhere, at their convenience.
We have also seen the adoption of technology by BSP supervised financial institutions or what we call BSFIs in offering innovative products and in the delivery of fast and efficient service at affordable prices. And through technology, financial institutions tap a new breed of costumers who expect top-of-the-line services, financial solutions and products with the flick of a finger.