Service to the customer must be our new gold standard, even if there remains uncertainty about our reserve currency in the future, as the dollar hovers on the brink of something we know not what!
If we have learned one lesson from this traumatic year, 2007, it is that all banks need to revisit their criteria for decision-making; commercial banks in judging today’s risks, and central banks for using those triple licenses we hold on your behalf, and on that of the people of this country.