In that regard, many banks are well equipped to tailor their services to individual customer circumstances in a personalized setting and to educate customers about various products and services that could help them achieve their financial goals. In today’s more complex world, the diversity of financial product choices facing consumers is truly astonishing.
Given the rapid rate of globalisation and the dynamic nature thereof, there is tremendous pressure on a country to modernise its financial system in compliance with global trends, standards and best practices, and to avoid being left behind in the dynamic drive to faster, better and safer financial transactions.