Delivering for your customers requires that your systems and data are available, reliable and secure. You must continue to strive to reduce the frequency and impact of issues and have an ability to recover quickly from them. Operational resilience is critical.
At present, an operational involvement of the ECB does not appear to be justified since there are some indications that the general appreciation of the problem by the private sector is now increasing. The ECB will, however, closely monitor further developments in this area and will inform the European Parliament and the general public about the progress achieved. 5  BIS Review 116/1999