Beginning this coming year, I would like to see senior staff take the matter of staff appraisal very seriously. All end-of-the-year appraisal reports must contain evidence of continuous monitoring of staff performance and managers should stand ready to defend their recommendations. The appraisal system should never be used to patronize or unfairly punish staff.
To the contrary, it should be used to enhance staff performance. I call upon your undivided support of and active participation in bank-wide programmes. It is this way that, together, we will improve the effectiveness and efficiency of Bank Services. I hope you will reflect what I have just said in your deliberations today. With these few words, I declare the workshop open.