I am also pleased to welcome four members of the public who had their complaints resolved as a result of the intervention of the Market Conduct Unit of the Central Bank and who are here with us today to celebrate the launch of this very important Office.
The majority of the complaints received by that Unit will now be considered by the Office of the Financial Services Ombudsman. In many ways this event is yet another manifestation of the ongoing integration of the financial sector, under the aegis of a single regulator.