The Dutch Central Bank17 has also identified a tendency towards consensus (prompting people to agree with the majority opinion) and optimism (an unwarranted sense of comfort) type behaviours in organisations. We have clearly set out our expectations of the five retail banks as part of the Behaviour and Culture review.
We have told each bank to submit an outcome focused diversity strategy supported by an implementation plan by 30 November. We expect each plan, at a minimum, to include clear expectations, implementation targets and consider a range of measures of diversity.