This strategy sets the vision and outlines an action plan for achieving certain targets like ensuring that at least 50% of adults have a bank account in Pakistan by 2020.
The Bank’s IT infrastructure and equipment and its organizational and flexible governance arrangements, and the staff’s dedication and ability to adapt to the new working conditions made it possible for the Bank to respond quickly to the challenges posed by the pandemic. The Bank was always able to ensure the delivery of essential services to the public, whilst maintaining its high level of quality.