Traditional metrics of adequacy are import cover, ratio of short term debt/volatile capital flows to reserves and ratio of reserves to broad money. In the Indian context, import cover increased to 8.1 months as at end September 2014 from 6.6 months at end September 2013.
Given access to an objective and efficient mechanism for complaint resolution and redress; and 5. Assisted to make sound decisions through objective financial education and awarenessraising methods. Indeed, we remind our institutions that a customer-centric approach to any business, including banking and finance, works well and makes for good business in the end.