Data analytics can help the bigger MSMEs to better appreciate customer behaviour and fine-tune their products, processes and services accordingly. I foresee a role for the Industry associations here as they can help create an infrastructure which can be shared by the resource-starved MSMEs thereby helping them prune down their costs. E-commerce has disrupted the way businesses have traditionally been conducted.
Thus the need to monitor for instance the budgetary consequences of population ageing and the inflow of cross-border and foreign workers.