What is the flexibility we can offer to move from a compliance culture to and outcome oriented culture – to foster a mindset driven by teleology rather than bureaucratic processes. These issues have always been important, it’s just that the imperatives to address them squarely in substance were not so compelling.
There have been broadly three catalytic forces that have brought  2  BIS Review 18/2005  about this changed perception of human resources: First, as the widespread use of the personal computer and the advent of the internet in the 1990s attained a critical mass, it marked a specific inflexion point which ushered in the Information Age.