In order to cope with the risks to which the Bank is exposed, financial buffers were increased by transferring to the general risk provision the same BANCA D’ITALIA  Address by Governor Ordinary General Meeting of Shareholders  7  amount as the year before € billion), without affecting the statutory reserves.
Taxes for the year amounted to about € billion, similar to the figure recorded in 2018 € billion). The Bank’s human resource policies are contributing to a generational turnover that is reflected in a gradual decline in the staff’s average age, which was 48.3 years at the end of the year.