Studies at Harvard have shown that there may be no correlation between academic performance and performance in the field. I am sure that all of us would prefer to get it right from the start by assessing exactly what we’re after in terms of talent and ensuring we have what it takes to judge the candidates who want to join us.
And, believe me, in the banking industry, we do need a variety of talent. Take someone whom some of us may call a congenital nagger. You might find, surprisingly, that he or she would do extremely well at tele-marketing or selling insurance. It’s about one thing being negative in one context, yet positive in another.