For this to succeed, it is important that quality services are provided through the new ICT-based BC outlets. Therefore, an intermediary low-cost brick-and-mortar structure is required between the base branches and BC locations. This will provide timely support to BC outlets, ensure close supervision of BC operations and give them credibility and increase people’s confidence in BC services.
Other, however, would suggest that monetary policy was not the reason for the crisis as the “forecast of inflation as well as inflation expectations” were low, indicating that the threat to price stability from developments in macro economy and financial markets were largely absent. Has the response of monetary policy to the crisis been appropriate?