BIS Review 22/2002  9  The RBI is earnest in its intent to implement all these recommendations in consultation with the Governments/agency banks. The RBI is also formalizing the review mechanism by setting up Standing Advisory Committees under the Regional Directors of RBI offices at all centers, so as to ensure optimum customer satisfaction at all times.
The day-to-day procedures are being recast in the light of the suggestions, which have emerged. Conclusion The endeavour of the RBI is to create conditions for the common person to pay Government dues at his/her bank branch of choice, while ensuring instantaneous credit to the Government account with Reserve Bank.