But financial inclusion requires substantial efforts in understanding the needs of the customer, counseling, financial literacy, screening & monitoring. In his speech the Chairman focused on role of the local organizations in acting as information brokers and facilitators.
This is partly due to a shift in economic structures, away from agriculture and industry towards services, with less room for technological advances to enhance efficiency. Other aspects of the dampening are not so easy to explain. It is not a uniquely Danish phenomenon, but applies to nearly all of the western world.