In recent years, in cooperation with the Euro Retail Payments Board, together with Age Europe, we led an informal working group with stakeholders to improve accessibility. Payment terminals, ATMs, internet payments, mobile payments and card payments. All these methods of payment have to be accessible for everyone.
Strong internal control, including an internal audit function, and an independent external audit are part of sound corporate governance which in turn can contribute to an efficient and collaborative working relationship between bank management and bank supervisors. An effective internal audit function is a valuable source of information for bank management, as well as bank supervisors, about the quality of the internal control system.