They have to work on their unconscious biases in order to ensure equal opportunities in the team. The personal aspect of leadership is gaining in importance: without empathy, respect and appreciation for all team members, a team will not be able to reach its full potential. At the same time, everybody should be aware of possible pitfalls.
The National Community Reinvestment Coalition (NCRC) and its member organizations are at the forefront of an important conversation about how to ensure that low- and moderate-income communities are fairly served by the banking industry. The work that you do to promote access to basic banking services, affordable housing, and entrepreneurship opportunities supports the Federal Reserve and other agencies that enforce fair lending laws.