If they are operating at full capacity, they will seek to expand production by increasing investment and hiring more staff. And this is great - until such time as the demand for additional resources from exporters and those producing import substitutes collides with the demands for resources emanating from the domestic, so-called “non-tradable”, parts of the economy.
What are the competency gaps that need to be filled through capacity building and what gaps need to be filled with new recruits or lateral intake or contractual appointments? How do we gauge performance? Are we distinguishing between potential and performance? What forces come between potential and performance and is the institution addressing these? What is the reward mechanism which we have in place?