Volume of imports is estimated to grow substantially by 21% relative to only 2.8% in 2003. Exports were also on a positive growth trend, albeit moderate. Oil and gas exports have increased substantially thanks to the positive impact of high oil prices, whereas the increase in exports was partly supported by the non oil and gas sector.
The Reserve Bank has issued details guidelines on application of KYC norms in November 2004. Some random thoughts How do we see the future of retail banking? What are the major attributes of the shape of things to come in this sector? Let me share with you some of my random thoughts. First, customer service should be the be-all and end-all of retail banking.