26. In this context, inter-regulatory cooperation has also been underscored through the issuance of necessary guidelines by the Telecom Regulatory Authority of India which has prescribed the optimum service parameters as also ceiling on transactional cost for extension of the USSD services by telecom operators to the banks and their agents.
The efforts already taken by NPCI for a common USSD gateway for banks can now be taken forward towards fruition. Here is a great opportunity for very important stakeholders – banks and telecom service providers – to come together to deliver the mobile banking services in a seamless and secure manner to their customers. Let me make a suggestion.