There is hardly any banking system in the world which is so highly involved in retail BIS Review 18/2000  2  banking and which has such high quality manpower as the Indian public sector banks. In a way, the tragedy is that the work atmosphere, especially work-practices, have not been very conducive to efficiency.
On its part the Central Bank will continue to work with other players to extend the reach of the credit information sharing mechanism beyond the banking sector. But so far, we are encouraged with the first batch of information sent to CRB Africa – 78 percent of it was accurate – with no errors.