Also, when it comes to supervision, Covid-19 has increased the awareness of the potential of digitalization. Digital processes are not susceptible to the impact of reduced staff availability during a lockdown. It also increased the broad mindset that digitalization is the new normal and boosted acceptance of working with new digital tools throughout the entire workforce.
So to sum up, COVID-19 has stepped up the pace of digital developments. This has given more urgency to the policy questions already on the table. It requires supervisors to be forward looking and adaptive, and to keep up with developments to improve their own supervisory practice.