In sixth place, banks, just like any other incumbent financial institutions, will face competition from new entities based on digital transactional platforms and models that will challenge them from a technological and market share point of view.
This has made the need for investment and absorption of new technologies more urgent in terms of both the processes and the relationship with the market (so-called digital banking). In this context, the banking system needs to adopt a proactive stance, assessing the competitiveness and viability of its business model(s) in a timely way, in view of the different segments and products.