Most of the planned upgrades, additions or alterations to the branches have either been completed, have reached the construction stage or are near this stage pending the successful completion of the planning and tendering processes. The new Bloemfontein branch building is being designed.
The existing fire-detection and evacuation communication systems at Head Office and in the Durban branch are being replaced to comply fully with health and safety regulations. Finally, the Bank has made considerable progress with the implementation of the new enterprise resource planning (ERP) solution, which is expected to enhance the efficiency of internal processes.