They look at all facets of a problem to come up with the best strategy. They don’t step on newly sprouted grass too early. So we’ve added innovation as a formal topic of discussion at our senior leadership meetings. We’ve also put innovation at the heart of our leadership expectations.
These expectations are being integrated into our leadership training and embedded in performance management, recruitment and other management practices. Practically speaking, this focus will translate into our managers spending more time with employees and on their employees’ ideas. Leveraging our most important asset – our people – will spur creative ideas and diversity of thought.