Our work has been driven by the need to ensure fair and reasonable treatment of consumers through the CCMA and the need for lenders to move away from short term forbearance measures to long term sustainable solutions. The Central Bank has pushed hard for lenders to resolve the high levels of arrears cases by applying long term sustainable solutions.
Over 45 percent of the American Indian and Alaskan Native population live in low- and moderate-income (LMI) or  Federal Deposit Insurance Corporation (FDIC), “How America Banks: Household Use of Banking and Financial Services,” 2019 FDIC Survey (Washington: FDIC, October 2020), https://www.fdic.gov/analysis/household-survey/2019report.pdf; and Feir, “Indian Country Small Businesses Face Strong Headwinds.” 13 Information calculated using Summary of Deposits (SoD) 2020.