We are also continuing to engage with a range of stakeholders on this issue and have been listening closely to borrower representatives such that our work continues 1/3  BIS central bankers' speeches  to evolve. Culture The culture of firms is important in delivering our aspiration of a financial system that sustainably serves the needs of the economy and its consumers.
The failures of the last decade or so, notably relating to the tracker mortgage scandal, demonstrate this importance and also highlight that more progress is required.