The third  BIS central bankers’ speeches  5  factor of efficiency is assurance. All the stakeholders should have assurance in using the retail payments system. The retail payment system should have inbuilt capability to protect consumers’ interest, particularly in the electronic payment environment.
The endeavors should be towards designing fraud proof systems and reliable compensation mechanisms that will boost confidence of all the stakeholders. Strategy Regulators of retail payment systems should put in place a short, medium and a long term strategy with a transparent manner (Principles 23 & 24 of the PFMI). It helps all the stake holders to prepare themselves in advance without any surprise.