Director of Ceremonies, at this juncture, it is pertinent to highlight some of the undesirable aspects that come with digitilisation and financial technology that the community should be aware of. This includes the susceptibility to cybercrime, card fraud and identity theft.
In this instance, such crime can happen with speed, with wider reach and impact, resulting in financial loss, disable key processes and, potentially, reduce public trust in the banking system. Customers, therefore, need to be vigilant in safeguarding their personal and account access credentials and in responding to unsolicited offers and requests for personal information.