Issuance of corporate bonds has been robust for several quarters, and new issuance of commercial mortgage-backed securities picked up in the first quarter of 2011, albeit from very low levels. Commercial and industrial (C&I) loans outstanding have resumed growing modestly on average.
Speedier and transparent dispute resolution mechanism: Good customer service through speedier and transparent dispute resolution mechanism has been the thrust of the Reserve Bank. Of late, we have been receiving many disputes from consumers related to their credit information reports. I would urge CIBIL and other CICs to invest in processes and technologies for speedier resolution of customer disputes.