Rather than seeking to obstruct the new payment systems (an ultimately fruitless endeavour), banks should seize the chance to provide an extra service that their customers value. For all that technology has changed the methods of delivery, one of the constants in securing long-term viability for a service provider is keeping its customers happy.
Technology and central banking Of course, commercial banks are not the only ones facing challenges from technology and consequent changes in the economic environment. Technology also affects how central banks carry out their operations.