It needs to ready its social security systems to withstand the challenges posed by demographic trends, push labour force participation higher still, and step up investment in education so that those in work are more productive and less at risk of losing their jobs, plus it will have to expand its digital infrastructure.
But aside from these major challenges, IT-related productivity gains can also be harnessed on a smaller scale, such as in the country’s public administration, which is another area which has some catching up to do in the deployment of digital information and communication technology.