Technology has its own set of challenges to be addressed. These are the need to have high availability of IT systems, efficient and effective business continuity plans, system of periodical assessment of the risks for IT and IS systems, conduct of regular audit, taking care of IT obsolescence and the likes.
Newer areas of technology initiatives apart from risk management of the enterprise include, CRM using business intelligence, improving internal effectiveness and managing risks arising out of IT implementation. Today, the banks are at cross roads as far further technology adoption is concerned. Important questions that need to be answered before moving ahead are: (a)  Is the ROI on technology spending satisfactory?