Let me commence by flagging some issues which stem from extensive use of IT. Organisations that understand and tackle these issues (being very common perceptions let me call them “premises”) will be in a better position to harness the opportunities. This may well differentiate a winner from a looser.
Firm-level analyses in the euro area suggest that there is much scope for improvement here. 4 Within individual countries there are a few highly productive firms and many which have low productivity.