Although firms' financial positions have deteriorated due to the impact of COVID-19, financial institutions' lending attitudes have remained accommodative so far, as they have been actively supporting their client firms with various measures taken by the Bank and the government to support financing. Nevertheless, financial institutions themselves are also facing a severe situation.
This tells us that some of your customers are not getting the attention they need and they do not know the bank officers they can call or e-mail. Again, this is a challenge that I am sure BMAP can manage quite effectively. Finally, I invite all of you to participate actively in our financial education program.