The HR function has a very significant part to play if our banks have to improve on these measures and reach global standards. 20. We all know that banking in the future is going to be quite different from what we have seen and experienced in the past.
Hence, we must be willing to shed the methods, structures, policies and technologies that succeeded in the past while retaining the useful elements. Most importantly, our employees’ must get away from yesterday’s mindsets and you as the HR chiefs; have a very critical role in ensuring this transition. Technology is also compelling us to reinvent ourselves, our methods and our way of doing business.