He writes about his travels around the country in the early 1990s, speaking about the role of, what was then called in typical Indian English as “electronification” in Indian banking.
After one such presentation, Nandan writes, the chairman of a bank advised him to stop preaching, warning him that (quote), “The unions will gherao you in your house!” (unquote) Nandan goes on to describe another presentation before an incredibly hostile audience, who dismissed out of hand all his ideas and suggestions.