One of nine children, he obtained an undergraduate degree in physics from the University of Madras and went on to a diploma at IIM, Ahmedabad as a member of the first graduating batch. He followed that with a DBA from Harvard Business School in 1975.
And throughout, financial services firms will need to ensure that they are sufficiently focused on their customers, and serving them in a sustainable way. So today, I am going to talk about some of these opportunities and challenges.