Firms don't invest to expand production when sales aren't growing. And a kind of ‘scarcity mentality’ can take hold, where risks are not taken and opportunities are missed. Scarcity mentality is all about hunkering down and defending what you have. So it's easy to see how that could get in the way of the processes needed to support growth in the long run.
The CBK's commitment to protecting the rights of consumers of financial services, either through financial education programs or through corrective measures against financial institutions, has been and will remain a priority of the CBK in the coming years.