Several others are in the pipeline with three to four of them being leading telecom players. Security and acceptability issues 20. Any system has to have certain minimum features to attract customers and keep them engaged in the long run; such features are: ease of use, safety and security, accessibility and affordability.
Mobile banking meets all these requirements but still the usage is nowhere near its potential. In the case of mobile banking, which is a novel product, the customer needs to be assured that it would provide her with the same kind of comfort levels  BIS central bankers’ speeches  7  that any other payment mechanism currently makes available.