Innovations in consumer and other end-user experiences, such as those facilitated by fintech firms, can also transform the way that consumers interact with their financial institutions, offering community banks additional opportunities to serve their customers in the future.
For instance, I have previously discussed how working with fintech firms may offer community banks potential partnerships that leverage the latest technology to provide customer-first,  -9community-focused financial services and provide customers with efficiencies, such as easy-to-use online applications or rapid loan decisionmaking.