BIS Review 94/2007  3  and allows for more flexible and decentralized organizational structures. However, the full benefits of the availability of new technologies can only be reaped if computers are adopted as part of mutually reinforcing organizational changes.
5 One of the slogans of the organisational reengineering wave of the U.S. in the 1990s was: “Don’t Automate, Obliterate”, to convey the need for breaking away from old business processes, rather than just trying to speed them up.