Making banks’ participation voluntary is necessary to avoid possible instability due to a generalized surge in credit losses. The transfer price, while allowing the AMCs to be profitable, should not be far from the real economic value of the assets.
Transparency—banks need to fully and widely disclose the pricing (all charges and fees) of their products. To this end, the Cost of Credit website and a mobile app that enable customers to “window shop” for personal loans and mortgages were launched in 2017. Further improvements are needed to incorporate more products and improve the overall customer experience.