On the other hand, you have merchants arguing that the fees levied by banks are too high and that without those fees, they could offer products at reduced price to customers. The battle over the swipe fees is in full swing – each party hotly defending his position.
In preparing this speech, I nd myself asking one nal question: are we thinking creatively enough about how to solve the challenges we face and are we including enough different perspectives – is there enough diversity – in our analysis?