4  BIS central bankers’ speeches  Part III (Dr Andreas Dombret) What needs to be done now? Our Financial Stability Review provides not only analysis but also evaluations and recommendations. What advice can the Bundesbank give to market participants, policymakers and the interested public? Our recommendations to market participants rest, at the core, on two fundamental messages.
For him the frontline manager is the Bank. The frontline manager needs to be sensitized to the importance of the Code of Bank’s Commitment to Customers. He must understand and believe in them. This affirmation will then translate to increased sensitivity and in empathetic behavior towards the special niche clientele of the RRBs.