Speech by Frank Elderson at DNB Banking Seminar “The art of transformation - will banks keep up?”, Amsterdam, Hermitage, 8 February 2017  Ladies and gentlemen,  Throughout time, mankind has been shaped by wave after wave of changes. Economic boom and bust. Social and political upheaval. Scientific developments that transformed how we travelled, produced and consumed.
Financial education in the function of consumer protection is an active process in which information communication is only the beginning, while the ultimate goal is a positive long-term financial behaviour.