In this regard, the following issues are worthy of deliberation:  (a)  Have we made the right moves in the path to financial inclusion? (b)  How do we balance safety, security with convenience, user friendliness and navigational ease in electronic payments? How do we make electronic payments simple and convenient for customers and impenetrable/un-breachable for fraudster?
BIS central bankers’ speeches  5  (c)  The spurt in electronic transactions, multiple channels/sources of payments, multiple interfaces and timely processing requirements underscore the need for large scale automation of payment processing. The challenge is to balance automation with exception handling. How can the technology automate payments processing while minimising the risk of wrong account posting, wrong payments, reconciliation etc?