A few years back, at international fora, we debated the importance of central banks and financial regulators becoming involved in financial education initiatives. This is no longer an issue, as it is widely accepted that it should be so. More financial literacy helps citizens choose more suitable financial products, thus contributing to maintain financial stability and sustained economic growth.
Nine years ago, Banco de Portugal launched the Bank Customer Website, marking the beginning of a more effectively structured strategy to promote financial education. Since then, it published booklets and leaflets with information on banking products and services and set up countless financial education workshops, supported by the bank’s regional branches.