This improved performance likely reflected the eventual recognition that productivity growth had increased on a sustained basis. 5  The discussion of the forecasting record that follows is largely a matter of conjecture and guesswork. It is hard to pinpoint the cause of any particular forecast error.
However, the averages obscure gaps in who have access to services over our disperse geography, and the  1|Page  inefficiencies that constrain services delivery.12 Banking presence is sporadic on the Family Islands, and absent altogether in a few cases.3 At the national level, trends point to increasing use of electronic payments (see Box 1), but anecdotally the costs of settling transactions is a drag on the speed of change.4 Cost aside, accelerated change could be also encouraged through increased comfort around accepting and making digital payments; and placing these capabilities universally within the reach of more consumers.5 In 2018, the Central Bank conducted a baseline survey on financial literacy and garnered metrics that speak to financial inclusion, along the lines of templates used for the OECD countries (Table1).