BIS central bankers’ speeches  1  Just as it took economists a long time to identify the sources of the surge in productivity that began nearly two decades ago, they are only now beginning to grapple with the more recent slowdown.
Last, and possibly the most important on my list of priority issues is the need to guard against what can be called a “technology barrier” between the bank and the customer. As we all recognize, technology is a great enabler and provides us huge opportunities for making banking more efficient and more inclusive.