Affordability is a key corner stone which should guide the product offering as being value for money for the customers with technology and innovation being the important drivers for providing cost effective and quality services by the service providers.
We had a studied stance and we preferred to err on caution based on the simplicity or complexity of the product or service. While we said “Yes” to micro finance, we said “No” to complex derivatives. In some other cases, we looked for risk mitigants and permitted them only after they are available.