But, if you ask me whether we are satisfied with the progress, the answer would be an unqualified “NO.” We are not happy with the quality of Financial Inclusion that we have achieved over these years.
When we say quality, we mean that although a number of accounts have been opened, many people have been issued KCCs and GCCs; the number of transactions in these accounts continues to be minuscule. What really pains me is that contrary to the potential that exists, the progress is quite unsatisfactory. The larger question, therefore, is what is holding us back?