At the heart of the Reserve Bank's crisis management work is the development of a crisis management toolkit that will provide tools, policies and procedures to guide the high-stakes decisions supervisors would have to make under very tight time frames. Crisis management can be thought of as having two phases.
First, the rate of urbanization has to pick up pace so as to move people up the productivity ladder, and second, we have to manage the pressures of urbanization proactively. 28. The costs of unplanned urbanization are already very visible in terms of the huge strains on infrastructure and sanitation, pressure on utilities and inadequate and low quality social service provision.