Market participants have begun to question the solvency of governments and their ability to honor their sovereign debt obligations. In Europe, the doubts have greatly complicated the political problems as various countries debate the question of “who pays” for the anticipated bad debts of individual countries.
I am sure that all the member banks and their staff, individual members, students and bank customers alike will find great value in this initiative that aims to streamline and structure the knowledge / information in the area of customer care and customer protection.