In addition, consumer compliance webinars have provided a forum for the Federal Reserve to discuss emerging consumer compliance issues and to answer questions from webinar participants directly.3 These initiatives have been so successful that a planning group is studying options for leveraging these efforts in a coordinated, national initiative to improve communication of relevant information to community banks supervised by the Federal Reserve.
Despite all efforts to communicate supervisory expectations, there are inevitably disagreements between banks and their examiners about examination findings. The Federal Reserve Ombudsman actively works with banks that have concerns about their examinations or that wish to appeal an examination finding.