It depends upon having people who are curious, who are able to grasp new opportunities and who are able to transform and interpret information in new ways. And it depends on having the interpersonal skills to provide the premium services that will attract the premium price. Business practices everywhere are being reshaped and disrupted by developments in information technology.
However, in the African context, central banks have had to take on other roles as well. This is partly due to a relative scarcity of skills and other resources in the context of pressing developmental needs. In some African countries, central banks have an explicit developmental role.