While the underpinning principle is very simple––not to take undue advantage of users of financial services––it has taken on many dimensions because of developments in products and service delivery. For instance, the use of technology has added another layer of risk to transactions with customers. A client could have issues on data privacy, security, or those relating to simple downtimes in systems.
So what is to be done? The adoption of appropriate exchange rate regimes is an important start. But this is only one element of a policy framework that will facilitate adjustment and promote the resolution of global imbalances.