In the private payment services market, there are a number of major players with market power. It is therefore difficult for users to get by without recourse to the services offered by these payment service providers. A digital euro could therefore contribute to the protection of payment data, as the Eurosystem itself has no interest in using this data commercially.
One could expect better protection of privacy for this reason alone. The introduction of a digital euro would be particularly beneficial for consumers if it would allow digital payments to be processed easily, quickly and cost-effectively as well as better protect their privacy when making payments. People would then have access to the digital euro in addition to cash.