Tackling the long-term structural challenge Finally, I would like to address an issue commonly faced by a number of major central banks in advanced countries and regions: the extremely accommodative monetary environment has not necessarily led to increased domestic demand, such as investment and consumption, as much as had been expected (Chart 27).
During 2017–18, 33.82 per cent of the maintainable complaints were rejected, which though down from 57.23 per cent in the previous year is still rather high given that the objective of the Scheme is to facilitate resolution of issues through mediation. Further, 8.27 per cent of the total complaints were rejected citing requirement of elaborate documentary and oral evidence.