I will say this again: while there are still many areas for improvement at the Bangko Sentral, our circles of excellence continue to expand and grow, at MSS, at SES, at RMS, at SPC and at the EMS. I hope this positive trend will continue at a more accelerated pace. If we accomplish this, then we can serve our public better.
Among others, the results of NSO’s public perception survey on the BSP provide us useful guides on where we can further improve our services, using the regional breakdown as starting point. Indeed, continuously finding better ways of doing things is one attribute we should nurture at the Bangko Sentral. The CPO is one such example.