IT governance is the process of specifying the decision rights and accountability framework to encourage desirable behaviour in the use of IT. As in the case of corporate governance, IT governance is the responsibility of the board of directors and executive management. In fact, it could be said that in the banking sector, IT Governance is an important sub-set of overall Corporate Governance. 16.
Financial Literacy Centres (FLCs) have been opened by various banks with a sharp focus on the spread of Financial Literacy, to create awareness about financial products and provision of counselling facilities for customers of banks. There are more than 800 FLCs in the country as on September 30, 2013. Use of mobile Financial Literacy vans is done by banks in the difficult terrains.