Developing an interoperable payment ecosystem: I will touch upon another dimension to distribution of payment services. Can we visualize a state of interoperability where a customer walks into any bank branch or post office for meeting his normal banking needs without necessarily visiting the bank/branch where he has an account?
Whether the issue of availability could be addressed through inter-operability in the payment systems by building an ecosystem consisting of banks, post offices, BCs and may be non-bank participants in the system. Benchmarking against global standards: It is perhaps appropriate that we benchmark ourselves against global standards as the world has become an integrated one with India becoming part of the global village.