In every single case we respond to the writer and ask the bank involved to explain its position, providing a clear answer and reporting it to us. Where necessary, we take the appropriate supervisory measures. On mortgage loans, we have reminded intermediaries of the need to join in the interbank procedures for loan portability. Recent rules changes now allow sanctions for noncompliance.
On current accounts, we conduct an annual sample survey of banks’ terms and conditions, whose results will be presented in our Annual Report. *** The crisis has highlighted the need to correct some significant features of the international financial architecture.