In other words, the Act serves as a means to provide an effective and reliable information system on borrowers (through the database maintained by credit information companies) and, at the same, time strives to maintain customer confidentiality, to the extent permissible, and privacy as envisaged in Tournier’s case mentioned earlier. III.
Challenges and the road ahead  Based on stakeholders’ feedback it is observed that CICs in India face issues relating to data accuracy, timeliness and completeness. Credit Institutions in India need to substantially improve the quality and completeness of data as well as timeliness while furnishing credit information to the CICs.