For most people this currently involves entering BSB and account number details into an internet banking package. This of course means having to obtain those details from the recipient (who mightn’t even remember them) and then keying in all the details correctly. This probably does not meet the “ease of use” test. Overseas experience might give us some guide on this issue.
For example we know that the United States is putting a lot of emphasis on pre-paid cards for government payments, although this no doubt in part reflects the country’s high number of unbanked welfare recipients. On the other side of the Atlantic, the UK’s Faster Payments system provides a closely watched example of improving the timeliness of payments.