The results throw up other related terminologies like Total Quality Management (TQM) and Total Quality Control (TQC). Why so many results? It is because TQA, TQM and TQC are not only hot topics in management and performance benchmarking but also vital in driving excellence and ensuring competitiveness in the fiercely competitive workplace we face today, whatever the industry or service you may refer to.
TQA in short, as many of you would be aware, relates to ensuring a product or output meets required or expected standards in a suitable delivery time. Education, as we all know, is at the heart of every nation's strives to develop. Providing access, opportunities and quality education is therefore very important for the prospects of our young nation.