  As was seen from the data analysis also, banks seem to be increasingly focusing on wholesale business and have reduced their emphasis on individuals and segments such as agriculture and small industries. This trend has adversely impacted allocational efficiency as the same demands that the needs of the smaller customers be prioritized while allocating banking resources.
  While new technology has been adopted by banks in India, including migration to CBS, the beneficial impact of technological progress on the productivity of banks is still low when compared with global standards. This can largely be attributed to the fact that banks have not succeeded in leveraging technology to create products, business models and delivery channels that maximize productivity and efficiency.