What is certain, however, is that in the near future CBDCs will coexist with traditional payment instruments and that customers will have access to a broader and diversified range of different payment solutions that could involve traditional cash as well as innovative retail CBDCs.
I believe that the firms that will succeed in the world of retail payments will have to be prepared to invest simultaneously in modernizing the current retail payment systems - giving them a more electronic and automated backbone - while also experimenting with some of the newer payment tools.