2  BIS Review 25/2009  For your borrowers, continuing dialogues are always useful and productive in terms of avoiding unwarranted shocks. Consumer rights must be protected. I therefore request the BMAP to take the lead in making sure that appropriate systems are in place to address complaints with utmost urgency.
This is a significant priority for us, and will continue to be so. Climate change is, of course, fundamentally a global problem, and so we have expanded our international engagement. We are working with several partners to develop strategies for mitigating transition risks and promoting sustainable finance.