3.3 The growth of internet and accessibility to the world at large from a PC at home or office not only brought about a revolution in access to information but the related developments in technology also heralded the emergence of e-payments/e-commerce.
From the convenience of the home, one could plan one’s travels and book rail/air tickets instantly avoiding the hassles of visits to the travel agent or standing in a long queue at the railway booking counters. Most significantly, one could do and all this on a 24/7/365 basis.