The last such conference was held in Pune in March.
Several of the participants narrated their tales of woe to me – bank managers have no time for them; they have to wait long hours at the end of which they are asked to come some other time; the documentation required of them is not indicated to them all at once, but done piecemeal, frustrating them and multiplying the transaction costs; the paper work is exacting; they discover hidden costs only after the transaction is completed; the attitude of the bank staff is unsympathetic if also uncivil.