A brief of the performance of banks under FIP up to March 31, 2014 is: i)  The number of banking outlets has gone up to nearly 3,84,000. Out of these, 1,15,350 banking outlets were opened during 2013–14. ii)  Nearly 5,300 rural branches were opened during 2013–14.
More fully recognizing and responding to customer needs is particularly important when viewed in the context of trends in wealth formation in our economy.