I consider it integral to integrate consumer protection and consumer empowerment as a key pillar of financial inclusion and will invite practical suggestions on strengthening consumer protection and market conduct.
On the second day of this workshop, all participants will be assigned to specific Working Groups to deliberate on key topics and reach consensus on 3 priority actions each to be accomplished from 2014 to 2015. Each group will present their priority actions with measurable targets, including delineating responsibilities and resources required to achieve them.