We must innovate with a purpose to serve the common good and with customer-centricity as a guiding principle. Digital innovations should drive inclusivity, improve customer experience, and deliver real welfare-enhancing benefits for all Filipinos. Only then can we truly say that technology-enabled innovations have delivered on their promises.
Conclusion: A Challenge to Provide a Better Future As I come to the end of my talk, I would like to share with you my philosophy that has served me well in my decades-long career as a public servant.