How relevant is the wish to receive all services from a single provider? How much of a given technology is simply hype? Therefore it is not a surprise, that many questions about the future of banking remain unanswered. For example, what impact will digitalisation have on banks’ earnings? To what extent will profits be skimmed by new market entrants?
And how many institutions with similar services will be necessary at all in a digital financial sector? From my perspective, a wide range of needs and lively competition are likely to be permanent fixtures in the future banking landscape.