Continuing engagement with industry players is also crucial to foster a shared understanding of risks, our financial inclusion goals and market conduct expectations. Three – We ensure consumer protection – By this we mean innovations must work for the benefit of consumers, especially the most vulnerable ones, and those availing of financial services for the first time.
Regulations must ensure that issues such as transparency, product suitability, security and confidentiality, are made paramount considerations in the design and deployment of digital solutions.