Of this, 18,300 contracts were concluded using video-identification of consumers. Further, when we compare Q4 2021 with Q1 2020, we see that the number of performed mbanking transactions increased by close to 120% for natural persons and as much as 170% for legal persons and entrepreneurs.
The use of e-banking, which performed well even before the pandemic, also went up, with the number of transactions higher by 17% for natural persons and 36.3% for legal persons and entrepreneurs.