But no single app is likely to be a silver bullet for the complex challenges faced by underserved households and small businesses. Achieving inclusion will require a holistic understanding of the challenges faced by underserved groups in order to develop full stack solutions to address them.1 Fortunately, an emerging generation of metrics may offer a more complete picture of consumers’ financial needs.
In addition, technological infrastructure is developing, such as faster payment systems, along with the potential for more transparent and simpler product offerings enabled by richer data and lower-cost processing. These new building blocks may make a difference on their own--and, more importantly, may be combined in powerful ways to bring end-to-end solutions to financial inclusion.