The same work is performed – but with more efficiency, and possibly also with more pleasure. 2  BIS Review 78/2006  When a company is operating in a competitive environment, the pressure to be competitive is an important incentive to the company’s management.
If the company is unable to raise its productivity, new competitors will pose the threat of driving it out of the market. But on the other hand, raising productivity requires investment, organisational change, restructuring of processes, training of personnel, and a broad-based commitment. How can this be made to work?