Greater use of digital technologies in the production and distribution of services will have a significant impact on the organization of labour, on its quantity and quality, and on how it is used.
The number of payroll employees in the banking industry has fallen by 12 per cent since 2008, a trend that is bound to continue, including through the adoption of well-designed early retirement incentive schemes. During this period of transition, cost-cutting measures should apply to overall compensation as well, at all levels, and should reduce the many organizational duplications.