A technology driven solution to customer centric problems will not work where customers do not know how to use such technology devices and contrivances. In such scenario, a lot of impetus on customer literacy, education and inclusion would be required. Very often, such initiative stems from the regulators who propagate the advantages of using paperless instruments, electronic payment systems etc.
Better supervisory oversight and risk management practices have strengthened bank balance sheets while Bank asset quality, profitability, and capital adequacy have also improved remarkably over recent years. Second, our real estate sector is also unlikely to be negatively affected since our relatively young real estate companies are not linked to the international organizations that have failed.