That buzz was around a pedestrian item – a new and improved coffee cup lid.12 This lid, called FoamAroma, reportedly provides exactly the right set of openings to maximize aroma and recyclability, while minimizing the effects of coffee spurting out too fast.
Ladies and gentlemen, we live in a time where transactions and products are becoming more complex, leaving institutions, both big and small, vulnerable to failure. Therefore, establishing proper safety nets is critical. I urge participants, as you return to your respective countries, to continuously review and benchmark your operations against international principles and best practices.