Financial utilities, counterparties, and customers reported some difficulties in establishing communications because backup information had not been shared or was not current. Moreover, assumptions that key personnel could be relocated proved wrong. A variation of that business-resumption model includes shifting operations to the backup site on a regular basis.
Radovan Jelašić: Effects of the financial crisis on Central and Eastern Europe Speech by Mr Radovan Jelašić, Governor of the National Bank of Serbia, at the "Global Crisis in Europe and Central Asia" panel discussion of the IMF and WB Spring Meeting, Washington, 24 April 2009.