Simultaneously, it is critical to recognize that financial services provided under financial inclusion plans do not jeopardise the stability to the financial sector, ensure integrity in transactions and provide adequate consumer protection. Reaching the unbanked areas through agents like BCs using technology and by offering suitable payment products to keep the business model sustainable is a challenge.
Amongst other things, you used the findings from this survey to talk at length with the institutions about how they could boost their profitability. The wish you expressed in an interview you gave a few years ago – that there should be a deeper understanding between banks and the Bundesbank when you leave office – is one that you yourself have made come true.