Government through the Reserve Bank of Malawi is sparing no effort in creating an enabling environment for banks to operate effectively in the country. As a result, more banks have come on the market and are willing to serve the rural, urban and semi-urban communities owing to the ever improving rural infrastructure and conducive fiscal policies.
In today’s compelling times, we need to look at several things simultaneously – •  exploring leadership skills (attitude based training);  •  transformation management (which seeks to combine the best of knowledge, skills and attitude to cope with increasing demands of competition, diversity in products being launched, innovations being done in the field of banking as also requirements of technological proficiency);  •  risk management encompassing enterprise wide risk management strategy (that could be best met by an apt combination of risk management precepts, skills, practices and knowledge components);  •  banking innovations themselves (there is a need to remain abreast with other players’ foray into new types of services and products with an aim to at least equal those initiatives if not better them); and  •  information technology based intervention (that would focus predominantly on skills with a significant knowledge quotient as well to ensure application of skills of employees to operate standard solutions and packages, trouble-shoot, improvise and possibly also innovate).