A perceptible stabilisation has been under way since the spring of 2009, however, even though this predominantly reflects the unprecedented measures taken by fiscal, monetary and financial market policymakers. A worse outcome was averted only thanks to these nonstandard policy measures, which were applied throughout the world.
Therefore, it is important to ensure that customers’ interactions with banks can be carried out in a way that satisfies the customers the most. Take the use of cash and the growing shift to newer payment systems.