We want to explore how consumer protections can be strengthened to meet the challenges posed by new and different societal preferences as well as technological advances. The aim of the Discussion Paper is to facilitate a conversation on how consumer protection in financial services should evolve to remain effective.
We are asking for your input into the first stage of our review of the Consumer Protection Code. We want any changes to the Code to be informed by the experiences and insights of those whom it seeks to protect as well as those it regulates.