Judy Clements Training & Development Programme, Civility in the Workplace, contends that, “Employees working side by side need to learn how to respect each other so that they can  2  BIS Review 20/2010  work as a team.
Unreturned email, unfulfilled promises, late arrivals at meetings, distracted listening all hurt workplace productivity and make work an awful place to be.” These may seem small things but they are easy to fix and can be beneficial to the workplace in the short term.