After all, more and more customers want to handle their financial affairs digitally. The coronavirus pandemic intensified this trend. Agile rivals have been setting new standards in this area for some time now. The savings banks group has also embarked on a mission to make its business more digital. It is a journey where everyone needs to be on board.
Although the Y2K problem clearly is unique, some of these disruptions to our physical infrastructure may be useful in organizing our thinking about the consequences of short-lived interruptions in our information infrastructure. In early 1996, a major winter storm paralyzed large portions of the country.