Steps must be taken to improve staff training and increase their ability to help firms access the markets, and to prevent conflicts of interest within the banks stemming from their combined role in granting credit, promoting market access and (directly or indirectly) managing household savings.
Fears that the banking system plans to transfer the cost of past lending errors to the market must be dispelled. Even the riskiest borrowers can be helped to access the market if potential financiers can rely on the transparency they need to make informed decisions. Unless these conditions are fulfilled, banks’ reputations and their clients’ confidence will be undermined.