The third area that has lowered the cost of doing business is banks introducing innovative products to the market by leveraging on advanced technology and the mobile phone financial services platform. Lower cost on these products has ensured uptake and volumes have grown.
Finally, the currency centres have helped to de-congest services at the branch and headquarters of CBK and physical distances, lowering costs for banks. In addition, the Central Bank will continue more forcefully with its four dimensional approach: Advise; Cultivate Partnership; Agent of Development, but also a Regulator.