I recognize that for our human resources experts, one of the biggest challenges that lies ahead relates to development of skills in strategic thinking. Such skills are needed in light of the changing environment. How does human resources staff strategize under the circumstances? What critical roles do they need to play?
I realize that compared to the private sector, the public sector is lagging behind in human capital practices. This impedes the efficiency and effectiveness of service delivery. The challenge therefore to HR business leaders is to design and implement innovative HR strategic plans that will lead to increased Employee engagement and productivity.