Optimum leveraging of technology would critically hinge upon the following:  a)  Skilled resources  b)  Supportive HR policy  c)  Appropriate IT governance structure  d)  Effective business continuity plan  Banks & FIs would require review of the issues relating to recruit appropriate skill, retain then over a longer time horizon by offering them a clear career growth opportunities and supporting enabling process.
However, it is equally important to embed inside the management structure a proper IT Governance structure which will also enable the  4  BIS central bankers’ speeches  technology strength of the banks to play a supporting role with a degree of assurance and sustainability. Risk management 16.