Action to promote and develop citizens’ financial literacy increases their awareness when they face investment choices; we are taking a series of steps on this front too, aimed especially at the younger generations. Financial education is important, but it is even more important to seek the necessary complementarities with good regulation and supervision.
Reduction of the risks for customers also depends on the reform of the rules governing non-bank intermediaries that grant credit, financial agents and loan brokers. In recent years the Bank has paid a high and increasing level of attention to such reform.