After all, over the past few years, growth in Germany has been noticeably below the average across the euro area. While GDP in the other euro area countries has risen at an average annual rate of just over 2½% since 1995, in Germany it has only increased by 1½% a year. There are, of course, a variety of possible explanations for this.
Any non observance of the RBI guidelines or bank’s code of commitment to the individual customer can be taken up first with the bank’s own consumer redressal machinery and if no satisfactory response is obtained by the customer he can complain to the Reserve Bank’s Banking Ombudsmen who have offices at 15 centres, details of which are available on the Bank’s website.