Consequently, as on 31st March 2014, there were 1,16,415 branches of scheduled commercial banks, 19,082 branches of the RRBs, and 9,526 branches of UCBs. As on 31st March 2013, there were also 93,488 PACS in the country. Further, there were 3,98,408 Banking Correspondent touch-points as on 31st March 2014. Financial inclusion 4.
We harness our wide-ranging economic, financial stability and regulatory expertise to protect consumers' interests. I will hand you over to Deputy Governor Derville Rowland shortly who will speak about the consumer protection framework, the themes in the paper and the role our planned engagement will play in the evolution of the framework. But first let me explain why we are publishing this paper today.