National Bank of Serbia's responses in the role of the supervisor and regulator of the insurance industry, working in the interest of citizens and corporates; 4. A continuous need to raise the standard of services; 5. Ongoing investment in insurance service consumers, and, finally 6. Expectations going forward. I'll speak about these topics in order.
In addition, with the new Basel III regulations requiring institutions to hold high-quality liquid assets to better withstand liquidity shocks, demand for these assets has also increased. And many banks are rationalizing the use of their balance sheets, moving away from balancesheet-intensive and low-margin business lines. Given these changes, we have been reviewing our operating framework to assess its effectiveness.