After all, if the recipient does not comprehend what was intended, there is no purpose served in such cases. Therefore, a concerted attempt should be made to de-jargonise the terms in all our correspondence and awareness materials. It is also essential that soft skills of the dealing staff are developed so that a customer visiting our premises goes out as a satisfied person. 5.
China and India, with a combined population of 2.4 billion, are evidently two population giants.