Next Steps Our discussion today represents part of an intensive six-month period of engagement being undertaken by the Central Bank on consumer protection issues. We consider it vital to listen and engage constructively in order to evolve our consumer protection framework effectively – and to continue fulfilling our role in the wider consumer protection system.
5/6  BIS - Central bankers' speeches  We plan to engage through multiple channels, both traditional and digital-based. Engagement formats will range from various roundtable discussions across the country to online surveys and more. We are also committed to sharing the feedback we receive, which we know will inform our evolution of the Code to better protect consumers.