To this end, Branch Controllers and Currency Officers must see themselves as the ambassadors of the Bank. Before I conclude, let me restate that, as the Bank’s representatives in your respective branches and offices, Management expects you to maintain high standards of professionalism and integrity in your conduct, while upholding the Bank’s values.
We are concerned over the increasing rate of fraud in the Bank in recent times. While we are improving processes and procedures and strengthening internal controls, we need to closely monitor the activities of staff, to achieve zero tolerance for fraud, at each branch level and bank wide.