As more and more customers experience fraud – free transactions through digital channels, their trust in that bank is likely to be higher.
Today, when the Indian financial sector is at a tipping point in technology adoption, when banks are going in for a revamp of CBS from being a mere transaction enabled system to a more modern information processing and  BIS central bankers’ speeches  1  decision support system, the sector can ill afford to ignore the cyber threats that are getting increasingly sophisticated, systematic, and as some say even state sponsored.