It had to emerge as a major issue in the wake of the changed environment, and in the light of some painful regime failures in the early 90’s.
The rules laid down by the Bank of Italy in exercising its powers of customer protection have the same thrust. We have demanded greater clarity and comparability of the information provided by banks, especially on the costs of their products. Measures have been introduced to make the costs of loans and current account overdrafts more transparent and comparable.