The evidences of the recently published results of the focus groups showed that people prefer a means of payment that offer them an easy and frictionless user experience. This element has been taken in duly consideration in the current investigation phase of the digital euro.
I would like to mention, as an example, the design of a smooth funding and defunding process to manage the end-users’ digital euro position (meaning the transfer of money from or to a commercial bank account, for instance), with some additional features like an automatic funding and defunding.