It should facilitate credit risk assessment and foster a culture of repayment of loans. 2. Mr. Chairman, as we honour banks for excellence, let me at the risk of dampening some of the exuberance on display, by noting that the consumer complaints unit at the Bank of Ghana has received and dealt with a number of complaints by customers of banks.
Even as real lending rate was significantly high, averaging around 7 per cent per annum, it did not deter private investment as stable inflation reduced inflation risk premia. In any case, the real lending rates were lower than the average real GDP growth of 8.7 per cent during 2003–08 and hence was sustainable.