These initiatives would, it is expected, bring about a significant improvement in customer service in the financial sector. The central objective of financial reforms is to attain a significant improvement in the efficiency of financial intermediation and the endeavour of the RBI would be to provide a regulatory framework in which economic agents can perform their activities in an optimal manner.
That concerns on the one hand national welfare systems. On the other hand, it also concerns equal opportunities: how can people be put in a position to benefit from technological progress, globalisation or European integration? And there are many who say that the winners and losers of such trends differ in one respect particularly: in terms of their education.