That is a long time—so long that a whole generation of business leaders and consumers has not had to deal with the uncertainty associated with high and variable inflation. It is human nature to take for granted things that have been around for a while.
I was interested in the presentation by the Business Development Manager, Mr. Mwase, particularly on the role of insurance brokers to the insured. I think there is need to emphasize that the broker largely represents the insured  BIS Review 41/2008  1  as opposed to the insurer unlike an agent whose role is vice versa.