However, the late but very quick adoption of internet banking and the high acceptance of this new medium provide for a good starting point. The European experience on electronic banking in a nutshell is: Banks will become “bricks and clicks banks”. Many services can be digitalized and provided electronically, but not all.
So we have used regulatory policies to supplement the monetary measures. These relate mainly to risk weights, and provisioning requirements with regard to exposure to NBFCs, capital markets, real estate, consumer credit etc; sectoral caps; and more recently modulation of the exposure limits to oil companies.