Special focus is placed on attitudes and expectations, as measured by various opinion polls. And finally, I shall conclude by discussing the performance of the Finnish economy during the eight years we have now been in the EMU.
There is no homogeneity in the ability of businesses to offer digital services, nor in the degree to which consumers accept digital services. In addition, consumers are not homogeneous in what they look for in services. We can expect to see more and more new combinations of consumers that actively use digital services and businesses that cater to their diverse needs.