In order to have a planned and structured approach to financial  inclusion, banks have been advised by RBI to put in place financial inclusion plans (FIPs) consisting of achievements against several parameters3. Substantial progress has been made with respect to these parameters, details of which are given in the Reserve Bank’s Annual Report released in May 2021. 7.
Greater focus is now being given to addressing the vulnerable  segments of the economy and population, while paying attention to consumer protection and enhancing capacity of customers, so that responsible and sustainable use of financial services can be achieved. The introduction of differentiated banks catering to the unique needs of varied population groups was a step in that direction.