Dream on, but take care not make dreams your master. Enjoy what you do and do it with passion. Ensure that the excitement, passion and romance in building a new organisation and creating something new is shared by all in your team. Take those you work with, along with you.
I take this opportunity to seek the co-operation of all RBI regulated entities with public interface such as commercial banks, Urban Co-operative banks, Non-Banking Financial Companies (NBFCs), etc. in resolving customer complaints in a speedy and meaningful manner to promote public confidence in the financial system.