Banks should lay down a road map for converting all existing ATMs as talking ATMs with Braille keypads and the same may be reviewed from time to time by the Customer Service Committee of the Board. Magnifying glasses should also be provided in all bank branches for the use of persons with low vision, wherever they require for carrying out banking transactions with ease.
The branches should display at a prominent place notice 6  BIS central bankers’ speeches  about the availability of magnifying glasses and other facilities available for persons with disabilities. Dr. Rajan recently stated “we have to reach everyone, however remote or small, with financial services. It means financial literacy and consumer protection.