Competition and collaboration may be flipsides of each other but the end goal will have to be the totality of the experience of the financial consumer. Absent such a positive experience, the financial consumer simply drifts to the shadows (i.e., shadow banking) or chooses to be financially excluded. I trust that no one in this room will find that to be an acceptable outcome.
The National Strategy for Financial Inclusion (NSFI) has been launched, and we now have to focus on its execution. I therefore look forward to your active participation in this endeavor. Ladies and gentlemen, the work of financial inclusion is enormous. If we pursue this individually, we are likely to only hardly make a dent.