Of particular significance is the level of financial inclusion, which is now assessed to have increased from 48 percent in 2007 to 69 percent by 2011. Put differently, financial exclusion, which stood at an estimated 51.7 percent in 2007, has significantly fallen to 31 percent by 2011.
This quantum of progress in a space of four years is a result of the effectiveness of policy and concerted efforts by the financial services industry to bring services to the doorsteps of the previously unserved and underserved. I therefore wish to seize this opportunity to commend the financial services industry for moving in the right direction.