The 2014 Population and Housing Census revealed that there was 3.18 million people in the 20-24 age cohort (the relevant age cohort for participating in higher education), an average of 638,000 people for each single year in that age cohort (table 1).
As automation increases and as products come with ever more technology based components, bank customers must understand up front the pros and cons of various products. Banks have to share the responsibility of providing this education.