Your customers should know that: •  We are committed to maintaining our independence from member financial services providers, and  •  We are committed to upholding the highest standards of excellence, in both our decision-making process and in the timely response to their complaints. Insurance companies, the banks could vouch for our integrity.
Intensive preparations are under way in close cooperation with the national supervisors in order to have the SSM fully operational in November 2014. As an essential part of that work, we will conduct – together with European Banking Authority – a comprehensive assessment of banks’ balance sheets to create greater transparency in respect of the risks.