We are determined to ensure that we have the necessary measures in place to protect distressed and vulnerable mortgage customers who are trying to meet their commitments. For this reason we are monitoring the effectiveness of the Code and we will review the measures again next year. I can assure you that we will further strengthen this Code as required.
At this stage I would like to send a message directly to worried homeowners who feel they are at risk of getting into arrears – we have put the measures in place to protect you, for your part what you need to do is to come forward and engage with your lender to find a workable arrangement to deal with your loan.