It is therefore important to provide education that will generate familiarity to the available services, minimize vulnerability to scams and usage errors, and ensure a positive customer experience. Lastly, we need to advocate for crucial legislation for internet connectivity, digital payments, and consumer protection.
The digital divide, as observed in the lack of internet connection of those in the lower income classes and those in the rural areas, bring to the fore the need to continue seeking ways to make internet connection more accessible.