Of course, this new cooperative model will be effective only if an open ecosystem and a level playing field are ensured for both incumbents and newcomers, so that everyone can access and compete on the digital platform economy.
In an already transforming technological and business environment, the COVID-19 pandemic came along and forced a rapid and large-scale reorganization of the offering of services and products. In a short period of time, social distancing and lockdown measures were introduced and the shift towards digitalization, which was already happening before the pandemic, received a boost.