Further, regarding ease of access, the various dimensions are timely access, distance, pricing and terms & conditions. In addition to this, the fairness & appropriateness of products is also an important dimension in the context of financial education of customers and for consumer protection. Third, the monitoring framework should cover transaction level, customer level and products and services level monitoring, at the micro level.
In addition, monitoring at the macro level is also an important dimension for assessment of the outcome of policy, viability of delivery models, etc. This calls for impact analysis and penetration studies. Information needs vary based on progress in implementation of financial inclusion initiatives.