While the aim of these measures is the same as it has always been – maintaining price stability over the medium-term – their form is unprecedented for our central bank. And as such our policy decisions have become more complex in two key ways.
I would like to mention a few illustrative technologies beyond core banking that are likely to which can add value to a bank and gain prominence in the near future are delineated below: Customer Relationship Management: In order to enhance the effectiveness of the various channels such as branch banking, mobile banking, internet banking, Banks may consider the use of a comprehensive Sales Customer Relationship Management (CRM) solution which enables the user to access the entire customer details and provides a 360 degree view across channels and products and enhances service quality.