It may simply be a matter of time. This brings me to my second factor. A more fundamental transformation of business models along the lines of digitisation is typically more difficult in periods of weak demand, such as after the great financial crisis. New technologies often come with large fixed costs or may even cannibalise the way businesses operate today.
However, for such transition to be effective, it requires adaptation by customers, a secure environment and maintenance of process integrity, as well as availability of connectivity and continuous functionality of infrastructure and facilities. This is important for both domestic and customer service processes and for integrity and sustainability of global value chain and markets linkages.