Even though income levels are going up and poverty declining, it can be reasonably expected that a significant number among the aged population would be in the low income category. The aged population requires additional attention both from the society and from the Government.
What does not change is the fact that banks are there for the sake of people – clients, owners and managers. Whenever some of the players, particularly those who lead and manage banks, underestimate CONFIDENCE, they arouse FEAR, which is a bad ally to banks and may wreak havoc in the financial system.