Having set out the context, what are the qualities that each one of you should inculcate to become a successful banker? Let me explain the Ten Commandments for a successful banking career: 1. Thou shalt manage the people with empathy Banking is essentially an art of managing people, be it customers or staff. In a competitive environment, customers have to be treated as kings.
Over the past year, unemployment has fallen by 2.8 percentage points, and growth is estimated to be around 5 1/2 percent, according to a variety of private forecasts. But inflation is too high, and working people around the country are concerned about how far their paychecks will go.