While commendable achievements have been made in the past 6 years, the microfinance sector in Kenya still has considerable opportunities and challenges that institutions need to tackle in order to realize their full potential. Key amongst these challenges include the high cost of credit, inadequate products and services, and weak consumer protection frameworks.
Microfinance institutions must be willing to make a difference if the full benefits of microfinance and financial inclusion are to be realized. Microfinance institutions must be prepared to employ innovative delivery channels to reduce their operational costs, and thereby enhance their reach and efficiency.