These include most notably a lack of funds for saving, cost, distance from the nearest branch, a lack of education and the absence of the financial infrastructures needed to improve the availability of financial services. It is indeed here where new technologies can contribute decisively to overcoming or lowering these barriers. Technology can reduce many fixed costs, traditionally associated with the development of financial services, while providing for a greater adaptation of supply on the basis of each society’s idiosyncratic characteristics. Unsurprisingly, then, the technological proposals linked to financial inclusion hail from different areas. We can find them in traditional financial institutions, in the new fintech companies, in telecommunications corporations and in the large technology consortiums known as bigtech. As to scope, one of the activities concentrating the bulk of the initiatives is payments. Thus, in the past decade we have seen so-called mobile money – i.e. transactional services offered mainly by mobile operators – become commonplace. Adding to these, more recently digital wallet solutions have emerged with multiple functionalities and specific proposals for international remittances. Aside from the progress in payment solutions, developments on intermediation markets are providing for improvements in the financing of those groups with a greater degree of financial exclusion, such as microenterprises and small agricultural producers. However, these developments are not spontaneous or uniform from one country to another.
But, of course, it would also entail lower risk for bank equity and bond investors, and surely it is risk-adjusted returns that matter. And it would also deliver lower risk to society more generally, which matters hugely. To be clear, we want banks and the financial sector more generally to thrive. The institution I come from believes in a market economy, in capitalism. The financial sector has played an enormous role in the development of modern economies. But a regime in which banks can thrive standing on your own feet would be a better market – for all of us. BIS Review 83/2009  9