It is important that banks adopt a consistent approach to dealing with restructuring requests across the organisation and provide ready access for customers in difficulties to approach the bank to discuss relief. Working together, banks and their customers can help one another to deal with the effects of  BIS Review 21/2003  3  SARs and position themselves for recovery. I am confident that the banks have been taking the right action, and will continue to do so. 4  BIS Review 21/2003
18.05.2022  Welcoming remarks Pathways to Gender Equality in Central Banks Margarita Delgado Deputy Governor  Dear ladies and gentlemen, I feel very honored to participate in the opening of this conference co-organized with the International Economic Association, Banco de la República and Banco de España. The development of initiatives, such as this one that gives visibility to issues related to gender diversity, are key to finding solutions to the waste of talent that involves not taking this diversity into account, consequently putting economic growth at risk and depriving economies of opportunities to develop. Ensuring diversity and, in particular, gender balance, must be a priority in our organizations and, with this commitment, we work at the Banco de España, where we have made significant progress in recent years. By the end of 2021, 51% of our total staff were females, and it is noteworthy that, in one decade (since 2012), that proportion has increased in nearly 10 percentage points. More than 4 years ago, in April 2018, Banco de España joined Bank Al Maghrib, the central bank of Morocco, to organize the first international meeting between international central banks with the aim of studying and fostering female leadership in central banks.