Such an acceptance comes naturally when consumers trust that the goods or services being offered by the company are of the quality that is worth their price, that they are being treated fairly and with respect; and that they do not have ill feelings towards the company. In Western society where there is great awareness for consumer protection, such ideas have therefore not been incorporated in the prescribed governance of the corporation. In the Oriental world, however, the idea of consumer protection has not been well embedded in our culture. Hence there is a need to broaden the principle of governance to include consumer protection. In short, this means that the Board of Directors needs to oversee that the firms provide not only quality goods and services, but that they also treat their customers fairly and with respect. Indeed, the absence of a strong consumer protection standard does not give the corporations the liberty to act in their interests alone at the expense of the interests of consumers. Producers and service providers that start by caring about the interests of customers as part of the principle of non-exploitation and mutual co-existence, will find that they can maintain long standing relation and consumer loyalty. Within the universe of businesses, the domain of financial services, particularly commercial banks, stand out as one of the most prone to abuse. As capitalist organizations, commercial banks are in a convenient position to profit directly from the general public.
The intuition we think is that the lowest value note should be sorted most often, and the highest value note least often. The reason for this order is that the lowest value note will be nearest to a pure transactional instrument, and the highest value note nearest to a pure store of  BIS Review 162/2009  7  value instrument. As the chart indicates, the intuition holds for all denominations except the £ On average, at £ note passes through a cash centre for sorting nine times a year, a £ four and a half times, and a £ just under once a year. But the £ has seen a decline from five times a year in the mid-1990s to one and a half times a year now. This goes a long way to explain the problem we have with the £ We need to see more dispensed so that they are less scarce and therefore they return to cash centres for sorting more often. In the last few years we have had some success in increasing the total number of £ in circulation. The overall value of £ in circulation had been stuck at around £ since the early 1990s. In the last two years it has risen to £ But the evidence from turnover indicates that we have a lot more to do. Recently, we have therefore run two pilot schemes.