english: Even when we were bit difficult over timescales, you were an utter professional and actually made the whole process so much less stressful.You even took the time to call us after everything had gone through to congratulate us, which we was very thoughtful and certainly not something you had to do.Once again thank you so much for all your help and patience throughout what was for us an extremely stressful time.
non_english: うぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅうぐぅぅうぐぅうぐぅぐ～ぐ～ぐ～。。。。