If you did not receive the product within the guaranteed time (45 business days, not including 2-5 day processing) you can request a refund or a replacement.
Wann Dir hutt net kritt d'Produkt an der garantéierter Zäit (45 Deeg net 2-5-Day-Veraarbechtung) Dir kënnt e Remboursement oder e Frist bezuelt.