english: So you show them their data, you show them they are bad and they're like, "Not possible." You know, they have this sort of gut feeling that, really, they are doing really, really good.
non_english: Pokažete im njihove podatke, pokažete im da su loši, a oni vam kažu: "Nema šanse." Znate, oni imaju neki osećaj da su stvarno vrlo, vrlo dobri u tome.