english: And as the 30 seconds we waited two and a half hours for comes to a close we gather up our things, and I lock eyes with the clerk again; and she gives me an apologetic smile and mouths, "I am so sorry!"
non_english: I kako se bliži kraj tih 30 sekundi koje smo čekali dva i po sata, sakupljamo naše stvari i ja ponovo srećem pomoćnicin pogled; a ona mi upućuje osmeh izvinjenja i šapuće: "Tako mi je žao!"