english: (Laughter) Disagreeable givers are the most undervalued people in our organizations, because they're the ones who give the critical feedback that no one wants to hear but everyone needs to hear.
non_english: (Smeh) Neprijatni davaoci su najpotcenjeniji ljudi u našim organizacijama jer oni pružaju kritičke povratne informacije koje niko ne želi da čuje, ali svako mora da ih čuje.