         SALES ASSOCIATE       Professional Summary    Sales professional offering nearly 4 years experience in sales and sales management in a retail setting. Specializes in men and women's wear, with emphasis in building a solid customer base.      Skill Highlights          High-end fashion knowledge  Superb sales professional   Loss prevention comprehension  Ability to mediate disputes   Listening skills            Reliable and punctual             Compelling leadership skills            Customer service oriented  Cash handling accuracy  Retail merchandising expertise   Excellent communication skills  Energetic  Bilingual in English and Spanish            Achievements      Developed highly effective sales training strategies as Sales Manager.   Lead management team to exceed monthly store sales goal multiple times as Sales Manager.   Earned an achievement in Sales for Management, averaging 20% of the stores sales per month.   Lead several departments as the top salesperson by surpassing periodical goals  Sold high end product & merchandise to elite celebrities and continued service beyond the store.         Experience      Sales Associate     Nov 2016   to   Mar 2017      Company Name   －   City  ,   State     Described merchandise and services to customers.   Responded to safety and loss prevention incidents.   Organized in-store promotional events.   Maintained store in clean and neat manner.   Completed special client deliveries in person.   Evaluated transactions for suspected fraud.          Sales Associate/Brand Ambassador (TOPMAN)     Feb 2016   to   Nov 2016      Company Name   －   City  ,   State      Opened credit & debit cards to customers.     Described merchandise and services to customers.        Opened and closed the store, which included counting cash drawers and making bank deposits.          Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.          Maintained department in clean and neat manner       Arranged items in favorable positions and areas of the store for optimal sales.          Consulted with customers on the latest styles and trends.              Sales Manager/Supervisor     Feb 2014   to   Feb 2016      Company Name   －   City  ,   State     Computed sales prices, total purchases and processed payments.  Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.  Operated a cash register to process cash and credit card transactions.  Guided customers in choosing items that reflected personal style and shape.  Explained information about the quality, value and style of products to Influence customer buying decisions.  Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.  Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.  Shared product knowledge with customers while making personal recommendations.  Maintained friendly and professional customer interactions.  Trained in negotiations and time management.         Visual Merchandiser / Sales Associate     Aug 2013   to   Jan 2014      Company Name   －   City  ,   State     Designed displays to make the store experience interactive and engaging.  Displayed the appropriate signage for products and sales promotions.  Recommended and helped customers select merchandise based on their needs.  Exchanged returned merchandise for customers quickly and efficiently.  Informed customers about sales and promotions in a friendly and engaging manner.         Sales / Cashier Associate / Stock Person     Mar 2013   to   Aug 2013      Company Name   －   City  ,   State     Received and processed cash and credit payments for in-store purchases.  Worked as a team member to provide the highest level of service to customers.  Verified that all merchandising standards were maintained on a daily basis.      