         GLOBAL DIGITAL SERVICING ~ DIGITAL ONBOARDING COORDINATOR (CONTRACTOR)         Professional Summary     New Media & Digital Music/Film & TV experienced professional with strong transitional skills while providing an effective multi-tasking work ethic. Bring leadership skills by consistently incorporating new ideas to keep ahead in this fast-paced quickly evolving, Digital Music Industry.       Professional Experience      Company Name    City  ,   State    Content Operations ~ Content Distribution Specialist   03/2016   to   01/2017       Managed external client/partner relationships and their digital content while insuring timely delivery of digital assets (i.e: Audio/Video, subtitles, and dubbing) per technical spec to distribute globally   Analyzed delivery & trend metrics to identify and troubleshoot systematic issues while ensuring timely and quality asset deliveries   Maintained highly-aligned with internal cross-functional teams, including but not limited to, content acquisitions, finance, localization, QC, encoding, engineering, product, and marketing to facilitate all partner/client needs   Assisted in improving and scaling systematic workflows, processes and tools while curating the digital catalog of assets for the best customer experience           Company Name    City  ,   State    Global Content Licensing & Catalog ~ Global Reporting Manager   06/2014   to   01/2016       Manager & Lead in Global Reporting finances, revenue & activity metrics for Music Labels, Publishers, Licensor's & External Partnerships  Managed, Maintained and Conceptualized procedural & contractual requirements for Labels & Publishers Technical Specifications  Liaison for internal Legal & Licensing/Finance/Engineering/Product teams to facilitate all external music label & partnership reporting related requirements & request  Primary subject matter expert for Reporting leading initiatives in new business partnerships, products services, technical & systematic enhancements          Company Name    City  ,   State    New Media Solutions ~ Sr. Digital Account Manager   01/2011   to   06/2012       Managed the distribution and maintenance of digital content (audio, video, mobile) for over 20 digital service providers which involved developing client relationships and facilitating all requests, system troubleshooting and reporting data  Project managed newly integrated digital systems while analyzing business needs, gathered user requirements, and conceptualizing system analysis based on reporting data   Proficient in internal digital systems by creating and extracting customized reports on data based on distribution management, sales/revenue analysis, and partner troubleshooting research   Designated and oversaw day-to-day workload for account coordinators insuring data reporting is up-to-date, creating and facilitating new processes and assuring assistance in researching/tracking client requests          Company Name    City  ,   State    Global Digital Operations ~ Global Account Manager                                              06/2008   to   01/2011       Liaison between music recording labels & digital service providers in distribution and monitoring of digital content (audio/video/mobile) i.e. RED Distribution, Nashville Records; i.e. iTunes, Rhapsody, Napster, Microsoft/Zune, eMusic etc.  Administered requirements & user acceptance testing through complex data analysis for internal digital reporting systems   Defined policies and product requirements based on client relationships and needs in offering digital systematic support to clients & partners based on digital innovative products and services           Company Name    City  ,   State    VH1 Production Management ~ Production Management Associate   01/2007   to   06/2008       Coordinated numerous production shoots (on-site and office based tasks) for upcoming television broadcast show. i.e. VH1 series, 60min all access specials, VH1 documentaries  Managed & organized pre and post-production budget for various television broadcasts' by balancing expenses and cost through excel and internal accounting systems and services    Directed the logistics for on-site production shoots; coordinated schedules, obtained necessary legal documents, hired staff and gathered supplies          Education and Training        Additional Course Training ~ Project Management   2012     AMA Executive Conference Center  ,   City  ,   State  ,   USA     Coursework in Improving Your Project Management Skills: The Basics for Success          Bachelor of Arts  :  Communication ~ Media Management   2007     State University of New York at New Paltz  ,   City  ,   State  ,   USA     Recipient of Education Opportunity Program Scholarship         Languages     Fluent speaker, reader and writer in Spanish       Technical Skills     ~ Mac OS/OS X systems  ~ Technical Software: Salesforce software- (CRM & Jobscience); GitHub; FileZilla; Text Wrangler; SAP Business Objects; Adobe Acrobat; Tableau; Micro strategy; Jira; Zendesk  ~ Proficient in Word, Outlook, Excel, PowerPoint, Access & SharePoint     