         QUALITY ASSURANCE MANAGER       Professional Summary     Outgoing Quality Assurance Manager with 8 years of managerial experience in Aerospace. Committed to high standards of product inspections and customer service with extensive knowledge of EVO & Microsoft office use. Adept at collaborative with various departments for comprehensive quality control. Methodical with superb problem-solving and analytical abilities. Keeps meticulous records and identify and troubleshoot problems. Specialties include operational improvements, program implementation, and documentation. Well-rounded with a leading-edge approach to identifying innovative ways to provide quality, scheduling, materials management, purchasing, inventory control, and logistics support to the manufacturing industry       Accomplishments      Implemented NADCAP AC7108/1 throughout the facility.  Initiated and implemented CMMC Compliance.  Created and administered FOD Program compliant to NAS412.        Skills          Process Improvement  6S/LEAN/KAIZEN Principles  Compliance/Regulations  Identify/Analyze/Resolve Problems  Supplier Quality  Staff training and development  Policy reinforcement      Knowledge Of Quality Systems  Audit Coordination  Quality Management  Process Control  Employee Supervision  Root Cause Analysis  Presentations            Work History      Quality Assurance Manager     07/2011   to    Current       Company Name    –    City  ,   State        Specified quality requirements of raw materials with suppliers.  Recorded, analyzed and distributed statistical information.  Reported production malfunctions to managers and production supervisors.  Inspected products and worker progress throughout production.  Collected production samples regularly and performed detailed quality inspections.  Provided analytical, planning and coordination support on projects as assigned, reviewing, interpreting, analyzing and illustrating data to stimulate and support enlightened decision making.  Inspected, verified and documented quantifiable characteristics of finished goods, comparing against customer specifications and company quality standards to achieve acceptable product.  Demonstrated talent in directing all aspects of process improvement, quality control, regulations and compliance.  Supervised 4 support departments: customer service, purchasing, warehousing, quality  High-impact team player with proven ability to slash variances and error rates through strong management practices and strict adherence to policies and procedures.  Valuable expertise in AS9000, ISO9001 and NADCAP internal and external auditing in facility as well as all critical suppliers.  Proven track record of reducing cost of quality: Scrap reduction of 7%, NCR reduction from 1.41% to 0.03%, while managing all aspects of quality.  Demonstrated talent for analyzing problems, developing procedures, and implementing efficient, cost effective and innovative long-term viable solutions while assuring compliance with contractual obligations  Developed and implemented KPI's for internal management and customer review.  Implemented and obtained NADCAP certification within 7 months and initiated cybersecurity CMMC certification with NIST 800-171 Compliance  Developed new systems, processes and methods, which increased quality by over 50% and reduced costs directly and indirectly by over $60,000/yr         Program Director     01/2005   to   01/2012      Company Name    –    City  ,   State        Marketing, teaching 4 classes per day, class management of 20+ students, and recruitment.  Upgrade students' programs, enrollment, and follow up with current/potential students.  Build rapport, follow MAS procedure, filing, and editing.  Responsible, with advisement of Chief Instructor, for class curriculum.  Aid students in meeting all requirements for their program.  Communicate with Chief Instructor and other appropriate businesses to form new relationships.  Carry out project activities (e.g. seminars, demo's, etc.).  Oversaw tournaments of 200+ competitors focused on weapons, forms and sparring.         Purchasing Coordinator     01/2008   to   01/2010      Company Name    –    City  ,   State        Monitored all purchase requisitions and handled adjustments with vendors.  Contacted each vendor and recorded information regarding price, availability, and quality of products.  Collaborated with internal and external customers and managed all pricing and availability of all products.  Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.  Tracked inventory shipments and prepared spreadsheets detailing item information.  Maintained complete documentation and records of all purchasing activities.  Computed and created purchase orders in E3 to monitor stock levels, verify purchase requisitions and expedite customer orders.  Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.         Education      High School Diploma     05/1998     Liberty Eylau High School    -
                          City            Graduated summa cum laude    Graduated Top 3 of Class    Member of National Honor Society          No Degree  :   General Studies          Ivy Tech Community College Of Indiana    -
                          City           Dean's List 2004 & 2005         Certifications       Certified Six Sigma Green Belt, Aveta Business Institute - 2020    ISO 9001:2015 Internal Auditor Training, Purdue University - 2019    NADCAP Audit Criteria AC7108/1 Rev C, Purdue University - 2019    OSHA 10, OSHA Training Institute - 2019    Quality Management, Tools & Techniques, Ivy Tech - 2019    Blueprint Reading, GD&T, Ivy Tech - 2019    VSM w/ Implementation and VSM with eVSM - 2016Advanced Microsoft Excel Techniques Training - 2015    Best Practices for Managing Inventories and Cycle Counts Training- 2015    Lean Operational Excellence Training - 2013    Blueprint Reading Fundamentals Training- 2013      