         ENGINEERING OFFICE CLERK           Experience      Engineering Office Clerk  ,     01/2018   to   01/2019     Company Name   –   City  ,   State      Provides departmental clerical support to Engineering staff including typing, filing recordkeeping, telephone screening, primary reception contact and other clerical duties as required.  Researches, orders, purchases and maintains office equipment and supplies.  Types correspondence and maintains central business files for department.  Processes records for the department, creates and maintains accurate records.  Responds to complaints or requests for services in accordance with departmental policies.  Receives and maintains citizen complaint logs relating to drainage and project issues.  Serves as recording secretary for formal and informal bid meetings.  Picks up and delivers documents from other city offices.  GIS data entry for Municipal Software System.  Scanning Engineering drawings and files.  Mailing various correspondences.  Assist Administrative Assistant to the Department Head and other Engineering employees, as needed.         Benefits Clerk  ,     01/2017   to   01/2018     Company Name   –   City  ,   State      Scan and file various documents onto the company database.  Organize and create online employee files.  Process and file benefits forms and related information.  Maintain benefit records.  Request needed documents for employee benefits.  Mail out employee benefit packages.  Inform employees of benefit eligibility.  Work in reception area as needed greeting and signing in visitors.  Answer phone calls and route to the correct employee or department.  Schedule meetings and reserve conference rooms.  Organize incoming and outgoing mail and packages.         Sales Associate  ,     01/2015   to   01/2017     Company Name   –   City  ,   State      Ensure that customers receive excellent service through direct salesmanship and prompt and courteous service.  Open new accounts as a means of adding new clients.  Assist customers in finding merchandise.  Deliver results on departmental/store event goals.  Maintain floor standards including replenishment.  Present product features and benefits in a knowledgeable way.  Assist customers with purchase decisions.  Handle monetary transactions between customer and retail store.  Handle customer related issues.         Work History      Engineering Office Clerk  ,   01/2018   to   01/2019     Company Name   –   City  ,   State      Provides departmental clerical support to Engineering staff including typing, filing recordkeeping, telephone screening, primary reception contact and other clerical duties as required.  Researches, orders, purchases and maintains office equipment and supplies.  Types correspondence and maintains central business files for department.  Processes records for the department, creates and maintains accurate records.  Responds to complaints or requests for services in accordance with departmental policies.  Receives and maintains citizen complaint logs relating to drainage and project issues.  Serves as recording secretary for formal and informal bid meetings.  Picks up and delivers documents from other city offices.  GIS data entry for Municipal Software System.  Scanning Engineering drawings and files.  Mailing various correspondences.  Assist Administrative Assistant to the Department Head and other Engineering employees, as needed.         Benefits Clerk  ,   01/2017   to   01/2018     Company Name   –   City  ,   State      Scan and file various documents onto the company database.  Organize and create online employee files.  Process and file benefits forms and related information.  Maintain benefit records.  Request needed documents for employee benefits.  Mail out employee benefit packages.  Inform employees of benefit eligibility.  Work in reception area as needed greeting and signing in visitors.  Answer phone calls and route to the correct employee or department.  Schedule meetings and reserve conference rooms.  Organize incoming and outgoing mail and packages.         Sales Associate  ,   01/2015   to   01/2017     Company Name   –   City  ,   State      Ensure that customers receive excellent service through direct salesmanship and prompt and courteous service.  Open new accounts as a means of adding new clients.  Assist customers in finding merchandise.  Deliver results on departmental/store event goals.  Maintain floor standards including replenishment.  Present product features and benefits in a knowledgeable way.  Assist customers with purchase decisions.  Handle monetary transactions between customer and retail store.  Handle customer related issues.         Education      B.S. Degree  :   Progress  ,   01/2020     University of Alabama in Huntsville   -   City  ,   State               2016     East Limestone High School   -   City  ,   State    GPA: 3.98       Summary     To obtain a rewarding position in a field where my skills can be further developed and utilized. 
Summary of Qualifications  Three years of experience in customer service  Performed volunteer work within the community through various service organizations  Computer literate and a dedicated team player with a strong work ethic  Dependable, motivated, detail oriented individual with strong organizational skills  Excellent verbal and written communication skills       Highlights          Experienced with Microsoft Office - Word, Excel, Outlook, SharePoint & Costpoint  Administrative Assistant  Benefits  Clerical  Clients  Data entry  Database  Features  Filing  Forms  GIS  Mailing  Meetings      Excel  Mail  Outlook  SharePoint  Microsoft Office - Word  Office equipment  Policies  Processes  Reception  Recording  Retail  Scanning  Telephone  Phone  Typing            Skills     Experienced with Microsoft Office - Word, Excel, Outlook, SharePoint & Costpoint,  Administrative Assistant, benefits, clerical, clients, data entry, database, features, filing, forms, GIS, Mailing, meetings, Excel, Mail, Outlook, SharePoint, Microsoft Office - Word, office equipment, policies, Processes, reception, recording, retail, Scanning, telephone, phone, typing    