         ADMINISTRATIVE ASSISTANT       Summary     Determined and proactive Administrative Assistant who works with a sense of urgency to anticipate the needs of senior-level executives. Thrives in a fast paced, dynamic environment.       Highlights          Microsoft Office proficiency  Proper phone etiquette  Articulate and well-spoken  Time management  Excel spreadsheets  Meticulous attention to detail  Professional and mature  Strong problem solver  Invoice processing  Works well under pressure  Human resource laws knowledge  Social media knowledge  Understands grammar  Appointment setting  Database management  Customer service-oriented  Labor relations  Payroll  Mail management  Meeting planning  Travel administration      Brand development  Multi-media marketing  Trade shows  Google analytics  Knowledge of market trends  Direct mail campaigns  Special events planning  Adobe Illustrator  Adobe InDesign  Skilled negotiator  Floor set design  POS systems knowledge  Retail buying  Friendly and outgoing  Employee scheduling  Superb sales professional  Administrative support specialist  Self-starter  Executive presentation development  Business correspondence  Organized  High-end fashion knowledge  Strong communication skills              Accomplishments     Sales   Surpassed all sales goals by 25%.   Increased sales by 50%-75% over a two year period.   Managed a successful sales team of 25+ members who consistently exceeded sales goals by 15% each month.   Process Improvement   Created new departmental procedures manual.   Assessed organizational training needs.   Competitive Analysis   Performed competitive analysis to make recommendations for future company growth.    Marketing   Implemented marketing strategies which resulted in [X%] growth of customer base.   Creative Problem Solving:   Resolved product issue through consumer testing.   Formally recognized for playing an instrumental role in the implementation of cost savings measures.  Planned and executed all aspects of a major office headquarter move.        Experience     01/2014   to   Current     Administrative Assistant    Company Name          Calendar Management; overseeing/scheduling appointments, meetings, travel arrangements, catering preparations, etc.  Provide general administrative support and working on special projects as assigned to designated departments (sales, PR, licensing and e-commerce).  Assist showroom account executives in sales appointments  Recording and updating sales reports; analyzing trends and opportunities for growth based on accounts and price point.  Overseeing all new door approvals for licensing accounts; researching new prospects, scanning and filing incoming contracts as they are executed.  Maintain licensee and internal directories, door distribution lists, seasonal line sheets and price points.  Preparation of business reviews, presentations, market recaps, bi-monthly selling information.  Responsible for measuring, reporting and analyzing key performance indicators for e-commerce site.  Managing analytics programs to evaluate site performance to improve conversions.         10/2010   to   01/2014     Assistant Director    Company Name          Developed several business building programs and incentives, including but not limited to, rewards program, membership program, weekly/yearly promotions, staff education and training, etc.  Handling all buyer responsibilities; purchases high volumes of company retail inventory, analyzing sales trends, consumer preferences and seasonal variables for purchasing allowances and fluctuations.  Fulfilling high volumes of calendar management, overseeing approximately 25-employee work schedules (appointments, travel arrangements, meetings, time-off, coverage, etc.).  Coordinating and creating visual merchandising and marketing collateral; preparing all in-store displays, web/print advertisements, brochures, gift cards, web-pages, banners, etc.  Designing trainings, protocol manuals and evaluation rulers for new hires and existing employees in areas including customer service, service performance/quality, retail/up selling, etc.  Preparing biweekly payroll, ensuring payments were accurate based on employee commissions/hourly wages and tax information on file.  Overseeing delivered customer service, ensuring the upheld use of company standards and addressing any consumer complaints, discrepancies, etc.  Executing company "HR" obligations; advertising job opportunities, interviewing/hiring, trainings, evaluations, pay negotiations, terminations, vacation/time-off requests and new hire paperwork/document verification.         09/2010   to   01/2011     Technical Design Intern    Company Name        - Attending daily fit meetings; evaluating the status and functionality of samples based on updates before approving for production.
- Creating/updating line sheets, updating tech-packs with garment and costing specifications
- Support staff; assisting with CAD updates/changes, organizing line books, scheduling fit models, meetings, etc.       07/2010   to   08/2010     Public Relations Intern    Company Name          Updating daily log of Google Alerts and all other brand features in the press  Formally documenting and archiving press releases/clippings  Coordinating sample traffic between PR dept. and celebrities, photo shoots magazines, etc.  Confirming/tracking the return of samples from accounts/contacts  Planning and preparing high-profile events, ensuring necessary items were available for execution. Event list includes First Fashion Night Out (at flagship store w/ guests such as Anna Wintour and Kate Hudson), Hamptons Pop-Up Store, etc.          Education     2015     Bachelors of Business Administration  :   Fashion Merchandising    LIM College   －   City  ,   State              Skills      Familiar with HR functions/duties  Proven abilities in account management  Strong analytical skills  Superior communication skills  Proficient in MS Office, Adobe Illustrator, In Design and Photoshop        Languages    - Fluent in English & Spanish   