         INFORMATION TECHNOLOGY SPECIALIST (INFOSEC)       Summary    Retired Information Assurance Systems Security Certification Specialist responsible for managing and monitoring
information systems and network security, and information systems security programs in support of the Information
Security/Information Assurance mission for U.S. Army Medical Command and Defense Health Agency. Also, served as a clerk typist and secretary.      Highlights          Self-directed  Results-oriented  Time management      Strong interpersonal skills  Dedicated team player  Labor relations            Accomplishments     Increased office organization by developing more efficient filing system and customer database protocols.        Experience      INFORMATION TECHNOLOGY SPECIALIST (INFOSEC)   01/2012   to   11/2015     Company Name   City  ,   State       Interpreted scan results, implemented corrective action, and prepared reports of findings in support of the
   network infrastructure.  Worked in coordination with Army Cyber Command and Regional Computer Emergency Response (Army
   Cyber and RCERT) to support Computer Networks Attacks (CNA) and Computer Network Defense (CND)
   efforts.          Chief Steward   01/2000   to   01/2012     Company Name   City  ,   State       Defended the interest of the federal employees at Fort Sam Houston, TX.     Assigned cases to stewards based on their skill sets        Managed the receptionist area, including greeting visitors and  responding to telephone and in-person requests for information.         Prepared employee's rebuttal to grievances.      Organized files, developed spreadsheets, faxed reports and scanned    documents.       Participated in arbitrations, mediations, and Alternate dispute resolutions.           Education      Associate of Science  :   Business Administration   1980       Richard Bland College   City  ,   State       Business Administration        Skills     Excellent attention to detail   Fast Learner  Ability to work under pressure  Excellent problem-solving abilities    