         LINE ATTENDANT       Summary     Results-oriented Supervisor with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements.       Highlights          CERTIFICATIONS/SKILLS:  Team player  Excellent multi-tasker  Strong communication skills  Cash handling accuracy  Microsoft Word Experience  Talent in obtaining/charting vital signs  Leadership skills  CPR/First Aid Certification  OSHA Certificate  Microsoft Excel Experience          Store opening and closing procedures  Outstanding communication skills  Outstanding communication skills  Training and development               Accomplishments     Competitive Analysis   Performed competitive analysis to make recommendations for future company growth.     Competitive Analysis   Performed competitive analysis to make recommendations for future company growth.          Experience      Line Attendant     Nov 2009   to   Sep 2014      Company Name   －   City  ,   State     Directed and supervised employees engage in sales, inventory-taking and reconciling cash receipts, or in performing services for customers.  Offered exceptional customer service to differentiate and promote the company brand  Assigned employees to specific duties, scheduled break, assuring they go on time accordingly.  Monitored sales activities to ensure that customers receive satisfactory service and quality goods.  Recommend, selected, and helped locate and obtain merchandise based on customer needs and desires  Called other stores within the area to find desired items  Helped customers try on and fit merchandise  Greeted customers and ascertain what each customer wants and needs  Responded to written and telephone requests for particular items for customers  Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices  Answered and directed phone calls to assigned employees  Unloaded, picked, staged and loaded products for shipping  Rotated stock by code and receiving date  Transported goods from racks, shelves and vehicles.  Replenished floor stock and processed shipments to ensure product availability for customers  Upheld stock levels and proper pricing for multiple product lines.  Supervised material flow, storage and global order fulfillment.  Transported goods from racks, shelves and vehicles.  Worked at a rapid pace to meet tight deadlines.  Banded, wrapped, packaged and cleared equipment.         Crew leader     Apr 2009   to   Feb 2010      Company Name   －   City  ,   State     Cooked and prepared food for customers according to the corporate guidelines  Used an electronic temperature gauge to ensure food is cooked to the FDA guidelines  Packaged food, places the food in a bag and delivers the food to the customer  Ensured quality assurance in reference to food and customer service standards  Directed storage, preparation and serving of refreshments by other workers at Restaurant  Called out and verified food orders in drive-in restaurant  Read food order slip, received verbal instructions as to food required by patron and prepared food according to instructions  Cleaned work area and food preparation equipment         Medical Assistant Externship     Aug 2008   to   Sep 2008      Company Name   －   City  ,   State     Performed general office duties such as answering telephones, taking dictation and completing insurance forms and making appointments  Showed patients to examination rooms and prepared them for the physician  Cleaned and sterilized instruments and disposed of contaminated supplies  Interviewed patients to obtain medical information and measured their vital signs, weight, and height  Recorded patients' medical history, vital statistics and information such as test results in medical records  Collected blood, tissue and other laboratory specimens, logged the specimens, and prepared them for testing         Seasonal Culinary Arts Café Hostess     Apr 2008   to   Oct 2008      Company Name   －   City  ,   State     Sold and served refreshments to customers  Recorded sales, using cash register  Delivered orders to kitchens, and picked up and served food when it was ready  Brewed coffee and tea, and filled containers with requested beverages  Scrubbed and polished counters, steam tables, and other equipment, and cleaned glasses, dishes, and fountain equipment         Seasonal Sales Associate     Oct 2007   to   Jan 2008      Company Name   －   City  ,   State     Described merchandise and explained use, operation, and care of merchandise to customers  Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires  Cleaned shelves, counters, and tables  Greeted customers and ascertained what each customer wanted and needed  Ticketed, arranged and displayed merchandise to promote sales  Computed sales prices, totaled purchases and received and processed cash and credit payment         Education      Diploma  ,   Medical    Sanford-Brown Institute   －   City  ,   State  ,   US   Sanford-Brown Institute Medical Assistant Diploma: Trevose, PA August 2007 to September 2008       Certifications    Medical Assistant Diploma Medical Assistant CPR OSHA Certificate       Skills    Customer Service, Receptionist, Retail Sales, Cash, Sales, In Sales, Inventory, Reconciling, Sales Activities, Sales And, Security, Security Practices, Telephone, Medical Assistant, Fulfillment, Material Flow, Medical Assistant Diploma, Fda, Quality Assurance, Associate, Cash Register, Cash Handling, Cpr, Cpr/, Excel, Excellent Multi-tasker, Leadership Skills, Microsoft Excel, Microsoft Word, Multi-tasker, Osha Certificate, Strong Communication Skills, Team Player, Word, Pricing, Shipping, Credit, Promote Sales, Sales Associate, Answering, Dictation, General Office, General Office Duties, Laboratory, Medical Records, Statistics, Telephones, Testing   