         MANAGER - INFORMATION TECHNOLOGY AND BUILDING AUTOMATION SYSTEMS           Summary        Manager - Information Technology and Building Automation Systems      Versatile Building Automation System engineer and IT professional with vast knowledge of Enterprise Project Lifecycle methodology and experience to deliver insightful network infrastructure and building automation solutions. Network engineering expert with strong background in project management and product support. Proven communication skills for quality development of standard documentation, as well as genuine leadership and assistance for associates and clients.         Highlights          Enterprise platforms  Current PMP Certification  Project tracking  Hardware and software upgrade planning  Certified Information Security Manager  User experience (UX) design  Self-motivated      Vast technical knowledge  Server management  Mac and PC expert  Computer programming  Highly motivated  Resourceful  Control system design  Proficient multi-tasker            Accomplishments      Awarded the  Navy and Marine Corps Achievement Medal  in  2010, 2011, 2012, and 2013 .     Awarded  Sailor of the Year  designation for the Pacific Naval Fleet in 2013.     Successfully managed the network infrastructure and server environment for 150+ users and 300+ PC and network systems.     Responsible for the training and development of 8 technicians and project coordinators within my team.         Experience      Manager - Information Technology and Building Automation Systems     October 2014   to   Current     Company Name   －   City  ,   State      Led a cross-functional team of engineers, QAs and UX designers to develop features and fix product defects.     Delivered detailed feature roadmaps that included action items and project targets.       Leveraged in-depth understanding of end-to-end customer experience to identify pain points and latent customer needs.         Managed the  8 -person local IT team, allocating resources to ongoing projects and enforcing deadlines.           Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support.             Worked on large enterprise and business critical applications.               Analyzed and created new configuration for packaged software to meet business and system requirements.                 Configured, maintained and provided trending and performance analysis of enterprise class storage systems.                   Performed second-level support for all workstation and server class systems.                     Served as the technical lead for server infrastructure including development, QA, staging and production systems.                       Serviced electrical, pneumatic, mechanical and microprocessor controls.                         Analyzed, modified and repaired digital control systems.                           Set up, tested and configured networks, desktops, laptops and printers.                             Created employee training materials and procedures to teach in-house workers proper software and hardware protocols.                               Diagnosed, installed, configured and repaired computer systems and software.                        Information Systems Technician    July 2008   to   July 2014     Company Name   －   City  ,   State      Utilized IT expertise to support communications efforts in Operation Iraqi Freedom and Operation New Dawn, focusing on network security, Microsoft-based programs, and the installation and maintenance of affiliated hardware.  Demonstrated technical expertise to install, upgrade, and troubleshoot networks and related articles, such as video teleconferencing systems, routers, servers, computers, switches, and sound systems.  Entrusted with confidential information to successfully develop and review specifications, standards, protocol, and inventory data, as well as keeping numerous systems encrypted.  Maintained and monitored the server room, the wireless network and other server infrastructure.  Set up staff workstations with PCs, Macs, phones and laptops.Translated technical specifications into detailed product requirements.  Maintained audiovisual equipment, including overhead projectors, laptops and video conferencing equipment.          Education      Master of Science   :   Computer & Information Science  ,   2015    University of Houston   －   City  ,   State  ,   USA       Top  15 % of class      Emphasis in  Cyber Security and Information Awareness.         Coursework in Operating Systems and System Programming          Coursework in Computer Networking and Information Technology                  Bachelor of Science   :   Management of Information Systems  ,   2011    University of Maryland University College   －   City  ,   State  ,   USA       Coursework in Computer Networking and Information Technology    4.0  GPA              Skills        System administration  Windows Server 2003  Windows Server 2008  VMware   Active Directory  Microsoft Exchange 2013  Large computer networks  Linux  Mac OS  Microsoft Dynamics  Access Control Security         Certifications     Certified Naval Information Systems Technician – First Class Petty Officer (E6)
  Information Systems Security Professional (CISSP)
  Microsoft Certified Systems Administrator (MCSA)
  PMI - Project Management Professional (PMP)
  ISA - Certified Automation Professional
    Cisco    Certified Network Associate (CCNA)
  Certified Network Professional (CCNP)
  Certified Security Professional (CCSP)
  Video Teleconference Certified Expert
    CompTIA    Security+
  Network+
  A+    