         DIRECTOR OF OPERATIONS           Summary     A motivated professional seeking a position as an administrative assistant utilizing my 20 years of experience managing business operations and personnel to achieve organizational profitability. Dynamic personality with the interpersonal communication skills to engage and develop strong rapport with individuals at all levels.  Excellent organizational and planning competencies utilized in providing full support to a department of 59 employees.  Adapt worker, capable of efficiently maintaining departmental records in a multi-faceted organization to meet tight deadlines.  Proficient in multiple computer applications with fast and accurate, typing skills and proven ability to plan, organize, direct, and execute while yielding optimum results. Well versed in Microsoft Office Suite.       Highlights          Microsoft Office proficiency  Excel spreadsheets  Meticulous attention to detail  Results-oriented  Self-directed  Time management  Professional and mature      Resourceful  Strong problem solver  Advanced MS Office Suite knowledge  Strong interpersonal skills  Dedicated team player  Meeting planning  Schedule management            Experience      Director of Operations    September 2007   to   February 2012     Company Name   －   City  ,   State      Managed daily operations for 59 employees while managing a $2.5 million facility supporting 2.8K customers  Oversaw execution, negotiation and implementation of $11.4 million annual contracts and $442K cook addendum contract  Inventoried food stock levels and purchases which reduced operating costs by 18% in seven months  Allocated essential core training for 32 personnel saving $61K in travel costs   Balanced accounts receivables for 4 vendors and reconciled accounts payable          Fitness Operations Manager    July 2006   to   September 2007     Company Name   －   City  ,   State      Provided secretarial and administrative support to Services Director   Allocated $90K in funding for new fitness equipment enhanced quality of life for 400K customers   Accounted for $80K in resale funds, inventory, and daily bank deposits   Developed plan of action and milestones for Operational Risk Management Program achieved goal of 90% in two weeks  Networked with senior management, employees, and external agencies to correct 19 open work orders and 5 projects culminating in $2.8K in repairs and upgrades.           Administrative Assistant    February 2004   to   July 2006     Company Name   －   City  ,   State      Provided administrative assistance to the Commander of the Air Logistics Center   Prepared and maintained financial reports   Received and maintained records of telephone calls, incoming and outgoing correspondence   Liaised with protocol staff, external agencies, and visiting dignitary's support staff.          Training and Readiness Manager    August 2001   to   February 2004     Company Name   －   City  ,   State      Developed training program and electronic reports of personnel to ensure proficient status of 290 tasks which improved stats to100% in two months.  Provided invaluable, critical administrative support of active duty cases of fallen heroes.  Prepared monthly reports capturing training status of 97 personnel for senior management and headquarters.          Education      Bachelors of Science   :   Healthcare Administration  ,   2014    Southwestern College   －   City  ,   State      GPA:   Summa Cum Laude Graduate     Healthcare Administration Summa Cum Laude Graduate          Associate of Applied Science   :   Leadership and Management  ,   2010    U.S. Air Force, Air University Distance Learning           Training Specialized in Leadership Management, Managerial Communication, Total Quality Management, Management Theory, Management by Objective, Motivation, Counseling and Diversity         Associates of Applied Science   :   Fitness, Recreation, and Services Management  ,   2007    Community College of the Air Force          Fitness, Recreation, and Services Management        Skills     Account Management, Accounts Receivables, Administrative Support, Subordinate Counseling, Computer Proficiency, Customer Service, Financial Report Reconcile, Funds Management, Inventory, Logistics Director, Risk Management, Secretarial Duties, Communication Skills, Total Quality Management, Executive Management Support, Filing, Grammar, Internet Research, Letters and Memos, Lotus Notes, Microsoft Excel, Microsoft Office Suite, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Minute Taking, Multi-Task Management, Organizational Skills, Prioritization, Scheduling, Service Orientation, Speaking, Spreadsheets, Telephone Skills, Time Management, Vendor Management, Coordination, Documentation,     