         SALES       Summary     Focused and dedicated insurance professional motivated to provide superior customer service and drive sales through cold calling, referrals and strategic outside marketing activities.         Highlights          Self-motivated  Driven  Clear and articulate phone manner  Cheerful and energetic  Dependable        Property and casualty products  Exceptional interpersonal skills  Excellent communication skills  Strong sales-closer  Cold calling            Accomplishments     Consistently qualify for sales bonuses by exceeding sales targets by items as well as monetary goals.         Experience      Sales   02/2015   to   12/2015     Company Name   City  ,   State      Exceeded sales goals to 24,000 in one month's time.  Generated new leads weekly.  Contacted new and existing customers to discuss how their needs could be met with specific products and services.  Responded to all customer inquiries in a timely manner.  Retained  policyholders during annual renewal period.  Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.          Cold Calls   10/2014   to   02/2015     Company Name   City  ,   State       Marketing, telemarketing personal and commercial lines.  Generated new leads weekly.          Developed life insurance and commercial insurance leads to meet monthly sales targets.         Receptionist, Telemarketer, Marketing   05/2014   to   10/2014     Company Name   City  ,   State       Implemented a consultative selling approach on all inbound calls.  Acted as a liaison between inside representative with  personal and commercial lines.  Implemented a consultative selling approach on all inbound calls.  Processed applications, payments, corrections, endorsements and cancellations.  Called warm leads each week to expand client base.          Cold Calls   11/2012   to   01/2014     Company Name   City  ,   State      Called hundreds of  warm leads each week to expand client base.           Clerical, Claims Representative, Retention Officer   05/2009   to   11/2011     Company Name   City  ,   State      Implemented a consultative selling approach on all inbound calls.  Promoted client retention through high-quality service and follow through.  Maintained detailed account records and contact logs.  Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.  Maintained the front desk and reception area in a neat and organized fashion.  Served as central point of contact for all outside vendors needing to gain access to the building.  Planned meetings and prepared conference rooms.  Created weekly and monthly reports.  Dispersed incoming mail to correct recipients throughout the office.         Assistant Manager   05/2007   to   08/2009     Company Name   City  ,   State      Delivered excellent customer service by greeting and assisting each customer.  Addressed customer inquiries and resolved complaints.  Stocked and restocked inventory when shipments were received.  Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.  Completed a series of training sessions to advance from Assistant Manager to Store Manager.  Maintained daily record of all transactions.  Trained staff to deliver outstanding customer service.         Teacher   08/2007   to   03/2008     Company Name   City  ,   State      Routinely met with students' parents regarding in-class issues and learning interruptions to discuss solutions.  Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.  Created and enforced child-based hands-on curriculum to promote student interest and receptive learning.  Designed lesson plans focused on age and level-appropriate material.         Teacher   08/2006   to   05/2007     Company Name   City  ,   State      Promoted good behaviors by using the positive reinforcement method.  Established a safe play environment for the children.  Supervised children on field trips to local parks, fire stations and zoos.  Encouraged children to be understanding of others.  Maintained a child-friendly environment with access to outdoor activities.          Teacher   08/2004   to   05/2006     Company Name   City  ,   State      Combined discipline plan with effective measures and various lesson plans to increase concentration, participation, and progress student accountability.  Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty.         Asst. Testing Administrator/Youth Opportunity Asst   09/1998   to   12/2001     Company Name   City  ,   State      Maintained regularly-scheduled office hours to advise and assist students.  Established course websites to make updated handouts and other resources available to students at all times.  Proctored exams of all kinds.  Introduced students to the concepts of college writing.         Education      Bachelors Degree  :   Education   1986       Hyles Anderson College   City  ,   State        Advanced coursework of 18 credit hours toward Master's Degree.         Bachelors Degree  :   Education    Bob Jones University   City  ,   State               Skills     Honest, Reliable, Driven, Enthusiastic people person, Self motivated     