         WEBSITE DESIGNER         Summary     Software developer well-versed in the entire workflow for developing and implementing websites, including: consulting with the customer, designing mock-ups, programming the site, and incorporating customer feedback.       Skills          Visual Studio.Net  ASP, ASP.Net  MVC 4.0  Visual Basic.Net  C#  Microsoft SQL Server, SQL, Stored Procedures  TFS (Team Foundation Server)  HTML5, CSS3  Javascript, JQuery  AngularJS  LINQ  PHP, mySQL  Adobe Design Suite  Agile Software Development Methodology              Accomplishments      JCH Digital Designs Portfolio, which lists a number of client sites:
	http://www.cocs.com/jchdesigns/portfolio.htm.        Experience      Website Designer  ,   12/2016   to   Current    Company Name   －   City  ,   State      Currently working as a freelancer to redesign websites for my own clients and customers.  The process involved working with the client during all stages of development:.  Discussed requirements, documentation, and business needs regarding the design of the site.  Created mockups to get client approval before starting the coding.  Worked with the client throughout the testing stages to make sure they were happy.  Delivered the final website within the client's budget and the quoted timeframe.  Used: C#, ASP.Net, HTML5, CSS3, Javascript, JQuery, mySQL, Adobe Design Suite.          Senior Software Developer  ,   07/2016   to   11/2016    Company Name   －   City  ,   State      Contracted to Fiserv and assigned to the Velocity Loan Software Migration project which involved upgrading credit union clients from version 2 to 3.  This involved taking a client's XSLT and XML files and transforming them with custom mapping software into LUXML files, which were then processed by the Velocity software.  Our team reduced the number of hours it took to migrate a client by 62.5%, from 800 hours, down to 500 hours.  Worked with the lead developer to create testing and review processes to ensure the version 3 mapping files contained the same data and calculations as the version 2 mapping files.  Helped develop unit testing software to ensure the LUXML files were fully tested before delivering them to the client.  Supervised and reviewed the work of 3 offshore developers in India.  Used: XML, XSLT, Visual Basic, SQL Server, TFS, JIRA.          Support Engineer Tier III  ,   02/2016   to   04/2016    Company Name   －   City  ,   State      Contracted to Abila, a company which provides accounting and membership-management software to non-profit associations.  Investigated and resolved tickets escalated from the Tier II engineers.  Helped resolve the maintenance tickets in queue which resulted in improved metrics for our department and faster issue-resolution time for our customers.  Used C#, Visual Studio 2014, SQL Server 2012, TFS, Agile development, and .NET Framework 4.5.          Lead Software Developer  ,   12/2014   to   02/2016    Company Name   －   City  ,   State      A company which creates digital models for clients for use in artwork, animation, and other projects, as well as designs and develops websites.  Supervised and led a team of developers on a number of projects.  This included guiding and mentoring the junior developers and helping them improve their skills.  Worked as a project manager on a project which involved creating a model of a soccer player for a client.  This included going back and forth between the client and the model-maker to refine the model as needed.  Created, redesigned, and cleaned up websites for a number of clients, using C#, ASP.Net, AngularJS, and PHP.  Created digital models of a hospital interior for a medical equipment company.  This involved having phone meetings with the client to create a list of requirements which were passed to the model-maker.          Software Developer  ,   08/2014   to   12/2014    Company Name   －   City  ,   State      Assigned to Bank of America's CaseCura application, which gathers evidence and documents from for use in legal cases.  Created new user interface (UI) designs by replacing obsolete pages with data-bound dynamic grid web controls.  This improved the user experience, which led to happier users.  Led design and documentation sessions to get user feedback at every step in the design process.  This helped our team determine the best course of action for new feature requests and let the users be more involved in the decision-making process.  Led user-acceptance review meetings after the code changes were complete.  This ensured that the code met the user's specifications before the code was put into production.  Participated in daily scrum meetings to make sure all software development was on schedule.  Used: C#, MVC, TFS, .NET Framework 4.5, JIRA for ticket tracking, SQL Server, Agile development methodologies.          Software Developer  ,   10/2013   to   02/2014    Company Name   －   City  ,   State      Contracted to AgriLogic, a crop-insurance company.  Assigned to the AgAdvantage Legacy application, which processed crop insurance policies.  Also investigated and determined the best course of action for maintenance tickets received from the business analysts.  Worked closely with the business analysts and QA team to ensure all code followed the company's standards.  Was instrumental in reducing the number of maintenance tickets in the queue: when I started in October, there were around 50 tickets; by February, we managed to reduce the number to about 3 or 4 a day.  Participated in the weekly "Lunch & Learn" meetings where all the developers would discuss a current issue and brainstorm about how to solve it.  Used VB.Net, Visual Studio 2012, MVC, SQL Server, Atlassian JIRA (source code repository), .NET Framework 4.5.          Programmer Analyst  ,   02/2013   to   09/2013    Company Name   －   City  ,   State      FBC Mortgage is an Orlando based mortgage company.  Responsible for creating web-based applications to help increase the productivity of different departments, including:.  Created web-based reports for the underwriters to better help them determine which loans and customers needed their immediate attention.  Created a console-based application for the legal/ compliance department to alert them of any loans which could be considered high-risk so they could take appropriate action.  Created web-based reports for the CFO which analyzed the credit scores and debt-to-income ratio for loan applications so he could determine the financial risk of the loans.  Maintained and upgraded the existing web-based reports based on feedback from the loan openers, loan officers, and loan processors.  Helped to create and develop the Customer Mortgage Application, which let customers apply for a mortgage online.  I designed the graphics and layout, and then worked with the rest of team to connect the UI to the business layer of code.  Helped mentor and assist the junior-level developers with coding or design issues.  Used: Visual Studio 2012, ASP.Net, C#, MVC, Javascript, jQuery, Entity Framework 5, TFS (Team Foundation Server), Adobe Photoshop, web forms, SQL Server.          Lead Software Developer  ,   09/2004   to   02/2013    Company Name   －   City  ,   State      A company which creates digital models for clients for use in artwork, animation, and other projects, as well as designs and develops websites.  Supervised and led a team of developers on a number of projects.  This included guiding and mentoring the junior developers and helping them improve their skills.  Consulted and developed websites for clients, using HTML ASP, and C#, as well as mySQL for database access.  Managed a team of vendors who created their own digital models and products for sale at the Vanishing Point website.  I designed, created, and programmed the Vanishing Point website from scratch, using ASP and mySQL, which includes a marketplace to purchase and download products, an image gallery, and sales report pages for vendors.          Software Developer  ,   02/2002   to   09/2004    Company Name   －   City  ,   State      Contracted to AT&T in Orlando, FL as a member of the development team which upgraded, maintained, and monitored the Remittance Resolution System (RRS)- a system which processed over 8.7 million records and $4.2 billion in customer payments and refunds (2002 data).  My specific responsibilities included:
Monitored the daily reports to make sure they accurately reflected the payments processed by the system.  Upgraded the reports as needed, based on user feedback and requests.  Used VB 6, Windows NT, SQL Server 7, and Crystal Reports 8.5.  Re-designed and re-architected the RRS trouble-ticket database system to upgrade it from a Microsoft Access file to a completely new ASP/ web based application with a SQL Server database backend.  I was also assigned the task of adding additional features, such as an all-new interface (including new graphics and all-new layout), new security (users would now have to login), user auditing (tracking who updated what information), additional reports, additional fields (to accommodate Sarbanes-Oxley code-change regulations) and to consolidate numerous systems into one database.  Used ASP, HTML, and SQL Server 2000.  Hosted an hour-long panel discussion on the history and development of video games and digital artwork at MegaCon 2015 (April 2015).  Around 250 people attended, with people standing against the side and rear walls.  I've been using the Adobe Suite of tools since 1999.  I'm as comfortable with graphic design as I am with coding so I can wear multiple hats as part of a development team.          Education and Training      B.A  :    1995    University of Maryland   －   City  ,   State              Skills    .NET, ASP.Net, VB.Net, Visual Basic.Net, accounting, Adobe Suite, Adobe, Adobe Photoshop, Agile, animation, ASP, auditing, budget, credit, Crystal Reports 8.5, CSS3, client, clients, database, decision-making, documentation, XML, features, financial, forms, forth, graphic design, graphics, HTML, HTML5, PHP, image, insurance, Javascript, JQuery, layout, legal, legal/ compliance, meetings, mentor, mentoring, access, Microsoft Access, C#, SQL Server 2000, SQL Server 7, Windows NT, Migration, MVC 4.0, MVC, mySQL, developer, policies, design process, processes, processors, profit, coding, QA, sales, Sarbanes-Oxley, scrum, Software Development, testing software, Microsoft SQL Server, SQL, SQL Server, phone, upgrading, upgrade, user interface, video, Visual Basic, VB 6, Visual Studio, website, websites, XSLT     