         ENGINEERING ASSISTANT         Profile     R etired Engineering Assistant with 25 years of telecommunications experience, excellent CAD drafting skills and quality clerical abilities.          Skills          Ability to utilize TIRKS, Switch, LFACs, Microstation, ICGS / IDDS, Word, Excel, RequestNet, AARDWOLF, ADTRAN, Microsoft Outlook, CCP, WSAM Image, Lotus Sametime, Fiber Brains, Ringbuilder, Plat Indexes, VENUe, WSAM-DC Fiber, Traffic Control and State Highway database, ASSIST, Workforce Management systems, and office switchphone  Self-taught skills in office party and event planning and decorating                Accomplishments      AutoCad Software Utilization     Produced drawings and maintained, archived and retrieved CAD files and drawing documents for the completion of engineering work orders.         Professional Experience      Engineering Assistant  ,   08/2006   to   12/2014    Company Name   －   City  ,   State      Utilized company computers and records to obtain information for the design and distribution of circuit service orders.  Interfaced with other organizations in order to facilitate accurate work order designs.  Used engineering methods, procedures and databases to prepare designs.  Used planning documents, field notes and databases to analyze data and prepare specific estimates, routine work orders and other projects for growth, relief, damaged plant and customer demand.  Endured physical field visits to identify incorrect and unsafe conditions and design corrective plant configurations.  Tracked and monitored construction and other departments , including contractors, to assure timely completion of issued engineering work orders.  Utilized computer drafting tools.  Negotiated, coordinated and communicated engineering matters to include permit applications and rights of way with Verizon personnel, private owners, customers, building contractors, utilities and government agencies.  Completed site visits on foot, occasionally on rough terrain and carrying engineering equipment.  Climbed ladders to enter Controlled Environment Vaults (CEVs), construction sites and potentially dangerous industrial areas.  Wore appropriate Engineering safety equipment, when required.  Performed daily clerical office work and additional duties as required.          Facilities Administrator  ,   09/2000   to   08/2006    Company Name   －   City  ,   State      Prepared diagrams, schematics, work orders, and maintained records by performing graphic or drafting functions from rough sketches.  Updated and maintained maps, logs, drawings, graphs, charts, land base drawings and schematics that comprise engineering OSP, electronic, copper, conduit and fiber facility records.  Utilized CADD (Computer Assisted Drafting Design), Microstation, and free hand drafting and lettering techniques to prepare and maintain records Maintained accounting records and adjustments.  Performed miscellaneous duties as required.  Actively used the mechanized support systems to update records, evaluate and resolve data errors, prepare cable transfer or rewire sheets, build terminals, facility addresses, cable information and post air pressure devices.  Acted as point of contact for engineering handoffs, facility checks, inquiries, information requests and etc.  Received calls regarding address verification.  Corrected and updated NTAS database to ensure accuracy for download to 911 database.  Updated system to reflect Clear Defective Pairs (CDP) requests.  Operated engineering office equipment.  Occasionally assisted the engineers on field site surveys.  Prepared vouchers Prepared Cost Work Orders and other specialized cost tracking orders for customer billing and administrative purposes.          Special Clerk  ,   10/1995   to   09/2000    Company Name   －   City  ,   State      Used engineering plats to trace out cable loop makeups.  Performed clerical office duties and other responsibilities as required.  Assisted Planners in updating and tracking cable facility records.  Ran work related office errands within the building.          Maintenance Administrator  ,   08/1992   to   10/1995    Company Name   －   City  ,   State      Answered customer complaint calls regarding telephone service issues.  Used office computer and database to effectively test and evaluate trouble on customer phone lines in order to determine necessary repair or maintenance as needed.  Volunteered to setup and decorate for office functions and events.  Worked with other departments to resolve repair and maintenance complaints on customer lines.          General Clerk  ,   11/1989   to   08/1992    Company Name   －   City  ,   State      Handled all office and clerical responsibilities as required.            Education and Training      Food Handler Certificate  :  Food Services  ,  1981    Keystone Job Corps   －   City  ,   State       •Completed Foodservice Trade program in record time and at top of the class   •Completed College Prep program which led to enrollment into West Virginia Institute of Technology          High School Diploma  :    1980    Chopticon High    －   City  ,   State       Trained and held a Data Entry Clerk position at  Patuxent Naval Air Base under the school Work-Study program         Health Education & Language Arts        West Virginia Institute of Technology   －   City  ,   State       Completed 2 years of coursework towards a Health Education and Language Arts degree, 1983           ADDITIONAL SKILLS AND QUALIFICATIONS     •Held clerical Government positions for the CCIR office and the Navy DIP (Deserter Information Point) office located at the Navy Annex in Arllington, VA. Duties included sending location information of AWOL military personnel to military MPs via computer and clerical office work.   •Held a Government clerk typist position for the O.J.C.S. (Office of the Joint Chief of Staff) office located at the Pentagon. Duties included typing military Awards, Certificates and Recognition letters.   •Certified Food Handler - 1981   •Assisted with the seasonal Red Cross Blood Drives at 3901 Calverton Blvd, Beltsville, MD                