         PRESENTATION DESIGNER           Summary     Customer Service and Retail Associate.Specializes in Design and technology, with a particular talent for building a solid customer base.Team-oriented, working well in a collaborative environment, yet thrives on personal sales achievements       Highlights          InfoGraphics Person of the Quater (2014)  MTN Yello Star Award Person of the Quater.  Customer Care Satisfaction Training  Retail and Sales       Adobe Photoshop (Mock ups and Prototype)  Axure RP (Wireframes and Interactive Prototypes)  Adobe Illustrator (Vector Assets)  Adobe Dreamweaver (Creation of mobile sites and Websites)  HTML and CSS. Adobe Creative Suite CC, Adobe Photoshop, Adobe Illustrator, Adobe Dreamweaver, HTML, CSS, Jquery, Axure RP, Powerpoint and Keynote            Experience      Presentation Designer    February 2016   to   Current     Company Name   －   City  ,   State      Designing Keynote and Powerpoint Slides.  Creation of Graphic Assets for the presentations.  Animating Keynote/Powerpoint slides.  Conceptualize and visualize clients brief/ scripts to storyboards.  Work primarily with producer to deliver on presentations before deadlines.          Multimedia Designer    October 2015   to   Current     Company Name   －   City  ,   State      Create marketing or product tutorial videos - create storyboards, record audio, shoot video, and edit final product Other projects may include catalog/brochure design, marketing collateral, online banners, print advertising.  Collaborate with project teams to plan, analyze, organize, and complete assigned projects.  Design and develop marketing materials for product campaigns, events, presentations, and internal communications using cross-platform and industry standard design and office software (both proprietary and open source); visually communicate abstract and concrete ideas.  Work primarily with Jesus House Dallas team to resolve a wide range of design related marketing requests and challenges in imaginative and pragmatic ways.             June 2013   to   July 2015     Company Name          User Experience and User Interaction Designer (Team Lead) Working with the whole project team to develop the solution, deliver a detailed User Experience to support this, and see it through to implementation.  Understanding the business objectives and user requirements of the project, by whatever means required, and translating these into site blueprints.  Website evaluation and competitive benchmarking.  Gathering information, identifying user types and user needs using questionnaires, workshops and interviews.  Defining user scenarios, goals and tasks, and resulting customer journeys.  Content organization and creation of site maps, navigation systems, wire frames, user journeys/process flows and functional specifications.  Prototyping, customer testing and usability testing.  Developing implementation or style guidelines.  Understanding how site/application blueprints are impacted by, and need to interface with, technical development.  Alongside: Challenging the brief where required and adding depth of thinking to the solution.  Responsibility for project work, in terms of producing and articulating deliverables and self-management.  Relentlessly review the standard of work, ensuring that only work meeting the highest levels of quality are presented to the client.  Assist with development of test plans and scripts for usability testing.          Customer care and Digital media    October 2011   to   June 2013     Company Name         Worked with the Systems and processes department of MTN Nigeria to ensure that products launched adhere to the defined policies, procedures and quality standards as agreed within the department  -Perform UATs and FUTs of new products as directed by the Quality assurance Engineers  -Support the development of product and services end to end (Product lifecycle)  -Decompose high level information into details and develop requirements specifications according to standard templates.  -Conduct research and evaluate information on new product and services that can be beneficial to the business e.g the introduction of QR code to banners which currently is a success.   -Prepare and deploy Customer awareness videos e.g Siebel CRM tips & Tricks, Hyconnect, Hynet, MTN mifi etc across regions via flash presentations.  -Use organization and time management tools to track cases and meet turn-around-times and other required metrics.  - Gather and share feedback related to customer satisfaction with regards to existing data service, messaging product and services  - Assist in the reviewing and designing of information packs and FAQs to be deployed to online Representatives in all regions.   - Monitor and report performance of existing products in the customer portfolio to the customer relations division.  -       Develop the MTN HR Career Portal.  -       Create MTN MNP teaser animation video for South Africa presentation.         Education      Bachelor of Science   :   Computer Science  ,   5/2009    Covenant University          Computer Science        Professional Affiliations    Accomplished Designer with  5 years in a User Experience and Interface Design, working on platforms like Microsoft Sharepoint and Mobile Applications, i have a proven ability to develop and implement clean, slick interfaces that support business goals and financial objectives. Recognized as an expert and good listener with clients, translating their vision to reality.      Skills     Adobe Creative Suite, Adobe Dreamweaver, Adobe Illustrator, Adobe Photoshop,  Powerpoint, Keypoint, Prototyping, Wireframes and Illustrations    