         OPERATIONS MANAGER         Skills          Human Resources (4 years), Microsoft Office (6 years), Community Outreach (3 years), Community Relations (1 year), Sales (7 years), Strategic Planning (2 years)              Experience     07/2016   to   12/2016     Operations Manager    Company Name   －   City  ,   State      Established operational objectives and work plans and delegated assignments to all employees, developed new process for employee evaluation which resulted in marked performance improvements, 
supported Chief Operating Officer with daily operational functions.         08/2016   to   Current     Operations Manager    Company Name   －   City  ,   State      Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.     Recognized as top sales generator, increasing sales level by 70% in 2016      Consistently met and exceeded department expectations for productivity and accuracy levels.     Maintained sales record of 20% 6 months in a row.        06/2015   to   12/2015     Administrator    Company Name   －   City  ,   State      Directed marketing initiatives, forecasted needs and adjusted future plans, created professional 
business presentations, maintained detailed administrative and procedural processes to improve 
accuracy and efficiency, filed insurance, coordinated meetings with other department managers and served as main liaison between.          Education and Training     2016     Bachelor of Science  :   Sports Management    George Mason University   －   City  ,   State      Sports Management        Interests    John Wall- Coach of the Camp
June 2016
I coached along side pro camps and John Wall this summer for a weekend camp. There were 27 coaches that attended and coached the camp. I was the youngest coach by 10 years and won coach of the camp        Skills    administrative, bank reconciliations, business presentations, cash 
flow, Community Relations, Human Resources, insurance, leadership skills, marketing, meetings, Microsoft Office, PR, processes, product development, quality, Sales, Strategic Planning      Additional Information      Goal-oriented and energetic I am talented at motivating co-workers as well as myself. I have an 
educational and professional background in sports management and sports communication.
Willing to relocate to: Richmond, VA - Henrico - Glen Allen, VA
Authorized to work in the US for any employer  AWARDS
John Wall- Coach of the Camp
June 2016
I coached along side pro camps and John Wall this summer for a weekend camp. There were 27 coaches that attended and coached the camp. I was the youngest coach by 10 years and won coach of the camp     