         BISTRO CHEF       Career Overview     A result-oriented client's service professional with over 28 Years of experience in client relations. Encompasses the ability to establish and build positive relationships with clients and all level of coworker, or management building strong relations through effective communications.       Core Strengths          Customer and Client relations  Bookkeeping and Accounting  Inventory control  Scheduling of Personnel      Problem solving  Strategic Planning  Strong oral Communications            Accomplishments      Certified to go above and beyond, and providing quality and outstanding customer service.  Customer recognition for outstanding and consistent customer support.  Selected to learn new computer programs, and then train others.        Work Experience      Bistro Chef   01/2014   to   Current     Company Name   City  ,   State       Responsibilities include taking customer orders, addressing customer inquires, opening and closing of establishment, preparing food, inventory control, problem solving, and cash register operation.          Customer Service Rep   01/2011   to   01/2013     Company Name   City  ,   State       Responded to customer inquiries at a fast pace call center.  Maintained records, processing payments to include set up of payment arrangements.  Assisted customers by explaining detailed billing formats, and troubleshooting customer's equipment.  Reported outages in affected areas and re-laid information to customers.          Kitchen Manager   01/2010   to   01/2011     Company Name   City  ,   State       Responsible for customer orders as well as customer inquiries, opening and closing of establishment, Maintaining records and placing inventory orders.  Food handling, preparation, safety and storage.  Filling Online, fax orders, and processing of promotional complementary orders.          DSP   01/2009   to   01/2010     Company Name   City  ,   State       Responsible for working with Mentally and Physically disabled people, in a home based setting.  Duties are as follows: Assisting individuals with their daily needs, administering of medications, maintaining staff logs, and reports, scheduling Dr. appointments for patient care, and safeguarded consumers well-being.          Store Manager   01/2008   to   01/2009     Company Name   City  ,   State       Daily procedures included opening and closing of establishment.  Preparing reports for corporate HQ, updated and maintained file records, ordered supplies, handled customers phone inquiries in a timely manner.  Processed loans through verifying customers credit report with the utmost regard to their privacy.  This included placing calls to payroll and H.R. departments to verify employment, bankruptcy reports, and bank account information.  To include accountable for large sums of monies, blank checks, handled armored car pick-ups, and deposited funds into bank accounts.          Internal Auditor   01/2004   to   01/2008     Company Name   City  ,   State       Maintained and updated records on a daily basis, recalculated figures and insured that formulas were entered correctly.  Audited all Electronic Activity entered by Pre-Bill, URT and Start Up department inputted into the (RBMS) Retail Business Management System for management verification.          Customer Service Representative   01/2000   to   01/2002     Company Name   City  ,   State       Assisting customer inquiries in fast pace environment.  Maintained records by entering or tracing orders in progress.  Assisted customers with extensive product knowledge, Handled shipping and receiving orders.  Conducted training of newly hired employees, operating of register for customer checkout, conducted inventory control which included pulling and processing of orders, pricing of items, and stocking the store shelves.          Specialist/Customer Service Representative   01/1997   to   01/2000     Company Name   City  ,   State       Professionally assisted all client inquiries at a fast pace call center.  Maintained records, entered and traced orders in progress, assisted technicians with T1 and T3 equipment problems.  Explained details to customers on existing orders.  Conducted training for newly hired personnel.  Tracked nationwide outages and re-laid information to clients, technicians, and management.          Assistant Manager   01/1993   to   01/1996     Company Name   City  ,   State       Responsible for customer and employee relations.  Opening and closing of establishment, preparing food, hiring and firing of personnel, bookkeeping and accounting, inventory control, scheduling of personnel, problem solving and accountability of finances.          Counter Manager for Ulima 2 Cosmetics.   01/1992   to   01/1993     Company Name   City  ,   State       Answered customer questions and concerns, advised clientele of products with extensive product knowledge.   Solved problems, maintained record of customer's product orders, handled inventory control, and register operations.          Educational Background      Diploma  :   Cosmetology, Photography   1990       SZ Delfter Str.   City  ,   State  ,   Germany             Diploma  :   Biology, Mythology, Computer Science   1987       SZ Hermannsburg   City  ,   State  ,   Germany             High School Diploma     1986       SZ Hermannsburg   City  ,   State  ,   Germany             Associate of Arts  :   Arts, Archeology    KCTCS   City  ,   State  ,   United States of America             Skills     Computer experience include: Windows NT, Windows 95, Vista, Windows 7, Windows 8, Microsoft Office, Microsoft Word, Excel, Word Perfect, Power Point, Outlook 2013, Android, RBMS, AS400, SMS800.    