         BUSINESS DEVELOPMENT REPRESENTATIVE         Summary     Dedicated Business Development Representative who is a detail-oriented self-starter and congenial salesperson who has excelled in closing percentages. Background in inside sales and customer service.        Skills      FCA Kain Automotive training (3 steps to digital success)  Chrysler Certified Employee   CRM training        Highlights          Seasoned in conflict resolution  Strong organizational skills  Energetic work attitude  Adaptive team player   Telephone inquiries specialist      Multi-line phone talent  Exceptional communication skills  Excellent time management  Leadership abilities  Quick Learner            Experience      Company Name    City  ,   State    Business Development Representative   07/2016   to   10/2016          Answered customers' questions regarding products, prices and availability.       Emphasized product features based on analysis of customers' needs.       Responded to all customer inquiries in a timely manner.       Shared product knowledge with customers while making personal recommendations.         Maintained friendly and professional customer interactions.            Company Name    City  ,   State    Internet & Social Media Manager   12/2015   to   07/2016       Answer customers' questions about products, prices, availability, product uses, and credit terms.  Recommend products to customers, based on customers' needs and interests.  Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.  Create and publish gravitating posts on various social media forums (Facebook, Twitter, Instagram, etc.).  Respond promptly to all reviews regarding the company.  Compose and send compelling email blasts weekly to generate business.  Conduct weekly meetings discussing current sales percentages of the Business Development Department.  Update information on the company website frequently.          Company Name    City  ,   State    Manager   10/2014   to   04/2015       Trained new employees and brought them up to the restaurant standards.  Finished all tasks in a timely manner.  Oversaw all customer complaints and assist the problem correctly for the best benefit of the customer and the store.          Company Name    City  ,   State    Server & Lead Bartender   04/2012   to   07/2015       Provided excellent customer service.  Worked closely with other servers and kitchen staff to ensure that the restaurant runs efficiently.        