         AFSCME UNION PRESIDENT       Summary     Focused Operations Manager (union president) successful in contract negotiation and process improvement. Remains calm and poised even in high-pressure situations. Leverages in-depth knowledge of industry trends and shifts to offer valuable insights on opportunities for new growth and expansion.         Highlights          Staff development  Policy/program development  Cross-functional team management  Staff training  Skilled negotiator  Sound judgment  Computer-savvy  Complex problem solving  Calm under pressure  Operations management  Inventory control      Excel spreadsheets  Meticulous attention to detail  Time management  Professional and mature  Strong problem solver  Labor relations  Meeting planning  Schedule management  Detailed meeting minutes            Accomplishments       Showed leadership by becoming the  vice president of AFSCME District Council 90 eboard.  Increased union office organization by developing more efficient filing system and grievance database protocols.  Successfully planned and executed trainings/meetings, lunches and special events for groups of  10 to 100+ employees.  Developed and implemented  first union president manual outlining all proper business procedures and office policies.members.         Experience      AFSCME Union President   11/2004   to   Current     Company Name   City  ,   State       I am highly involved in the oversight and operations of Local 2534's Union office.  As a Local Union Training Instructor (LUTI), I prepare and conduct training to other Locals.  I am Vice President on AFSCME District Council 90's board.  Responsibilities are but not limited to: I oversee a board and steward structure of 12 members as well as indirect supervisor of 3 trustees of our local.  Conduct evaluations all training to ensure productive results as a means of improvements.  Work as a team player with other Leadership Union Training Instructor (LUTI) to enhance the implementation and so that we are all getting the same information.  Ensure all notifications, documents and grievances are processed in a timely manner in order to meet deadlines.  Assist the AFSCME Staff Representative in directing operations to ensure the Master Agreement compliances/ Management Directives and Policies.  Serve as AFSCME's union expert and spokesperson at trainings, conferences and meetings and acts as a liaison with management, commonwealth, employees, legislators, union laborers  and the community Serves as a contact to all internal and external agencies, businesses, bureaus, employees, Penndot Secretaries, Deputy Secretaries and Directors.  I plan, direct, control and administer implementation of steward, officer and treasurer training to new and existing officers of AFSCME Locals within the Dauphin County area.          Licensing Coordinator   06/2003   to   11/2004     Company Name   City  ,   State       Provided operational support to the Section Aviation Manager and provided technical assistance to field aviators.  I plan, direct, coordinated and control all aspects of public or private airports/heliports to be sure they complied with state regulations ensuring safety procedures.  Decisions on whether to initially license, inspect, renew, change status, suspend, abandon or remove their licenses.  Responsibilities are but not limited: Contact airports, specialists and supervisors to make decisions on information received for licensing Scheduling inspections and flight request to assist with compliance regulations Check initial applications for clarity, completeness Performs public contact work in gathering information, resolving complaints, engendering support, and providing information.  Insures adherence to administrative standards through maintenance of control systems such as: (Excel, Access and Airspace) Create letters  through mail merging to all airports and heliports in our system dictating when their license expires Coordinate public hearings required by law for proposed new airports including venue and stenographer support.          Grants Assistant   06/2002   to   06/2003     Company Name   City  ,   State       Supported the Policy and Planning Division with accounting and administrative duties within the grants and revolving loan program.  Responsibilities are but not limited: Process time sensitive grant amendments received from airport sponsors/owners Prepared letters to congressmen, state senators and representatives for the State Block Grant Program Created and maintained cash flow spreadsheets for each grant program Implemented accounts payable invoices for grantees funded through the Federal State Block Program Maneuvered the computer systems of (FMIS)Financial Management Information System, (AIMS)Automated Information Management System, Multi-modal Project Management System.          Clerk   12/1999   to   06/2002     Company Name   City  ,   State       Assist with the day to day operations of the inspection sticker counter.  Perform implementation of stickers and enforce compliance with regulations.  Responsibilities are but not limited to: Maintain inventory levels of supplies to properly maintain the department Effect quality customer service  when responding to customer inquires Distribute inspection stickers to Pennsylvania auto dealerships and messenger services Entered quantity of stickers wanted and check for account accuracy Contacted auto dealers, messengers and/or stations when needed  information.          Clerk   07/1999   to   12/1999     Company Name   City  ,   State       Assist with day to day operations of the Temporary Plates counter.  Perform implementation of temporary tags and enforce compliance with regulations.  Responsibilities are but not limited to: Maintain inventory levels of supplies to properly maintain the department Effect quality customer service  when responding to customer inquires Distribute temporary tags to Pennsylvania auto dealerships and messenger services Entered quantity of temporary tags requested and check for account accuracy Contacted auto dealers, messengers and/or stations when needed  information Ensure the request temporary tags given to customer matches the tags on system.          Clerk 2, Vehicle Registration   07/1994   to   03/1998     Company Name   City  ,   State       Assist with day to day operations for the operations of Department of Transportation's Riverside Office Center (ROC) mailroom.  Coordinated different types of mailing machines in ensure proper distribution.  Responsibilities are but not limited to: Knowledge of UPS machinery Regulations of the United Parcel System Knowledge of past and current rates of First Class mailings Lifting up to 50 lbs.  daily Weighing letters to determine cost.  Usage of the  Pitney-Bowe machine that inputs cost onto envelopes Maintain inventory levels of supplies to properly maintain the department.          Education      Graduate  :   Labor Studies   2005       Penn State Leadership Institute     State  ,   USA             Graduate  :   Computer Science   2001       Thompson Institute	       Computer   City  ,   State  ,   USA             Graduate     1974       Harrisburg High School   City  ,   State               AFSCME Local Union Training Instructor (LUTI)
2013 Graduate,          AFSCME Council 13 Leadership Institute     Public Speaking and Arbitration Study                  Skills     accounting, accounts payable, administrative, AIMS, Arbitration, cash flow, conferences, Council, customer service, directing, Financial Management, grants, Instructor, inventory, Leadership, law, letters, machinery, meetings, Access, Excel, mail, Microsoft Office, Office, Outlook, Powerpoint, Word, Policies, Project Management, Public Speaking, quality, safety, Scheduling, Secretarial, spreadsheets, supervisor, team player, technical assistance, Transportation    