         SALES ASSOCIATE/CASHIER       Summary     Nine years of experience providing customer support ·Managed a high-volume workload within a deadline-driven environment · Pleasant and professional demeanor · Once well with little to no supervision · Excels in a busy environment, customer service, inventory and taking responsibility of assigned work.     Friendly Sales Associate proficient in managing all areas of sales and customer service in fast-paced retail environments. Excellent multi-tasker and team player.           ​       Key Skills          Verbal Communication  Initiative  Flexibility                   Experience     01/2016   to   Current     Sales Associate/Cashier    Company Name   －   City  ,   State       Met incoming customers and provided immediate assistance.      Listened to customer needs and preferences to provide accurate advice.       ​        Trained all new sales employees on effective techniques.                           Reviewed purchases for fraudulent activities.     Worked flexible schedule to accommodate changing customer levels.                Answered incoming telephone calls with professional and knowledgeable responses.                      07/2012   to   01/2013     Company Name   －   City  ,   State      I make and answer phone call regarding clients billing issues
I greet greet clients to the gym and answer any and all question they may have.         11/2009   to   01/2016     Sales Associate    Company Name   －   City  ,   State      Maintain a neat and clean stock room.  Trusted to handle monetary transactions, cashier.  Perform opening and closing procedures.  Follow through with customer questions, concerns, and escalated issues when needed to management in
regard to customers complaints.  Determine customer's needs and help customer's make smart choices.  Perform product sales and customer service by suggesting additional add-ons or features that the customer
was not aware of
Skills used.  Outstanding customer service.  Offered solutions to customer problems.  Legendary customer service.  Always punctual(Never Called Out).          Company Name   －   City  ,   State            Education and Training     2010       Business and Computer science    Norwalk Community College   －   City  ,   State              Skills    billing, cashier, closing, clients, customer service, features, neat, ons, sales, phone      Additional Information      AWARDS
Victoria's Secret
August 2014
Employee of the month
Victoria Secret
August 2015
Employee of the month        Activities and Honors     Victoria's Secret   Employee for the month August 2015      