         LIGHT INDUSTRIAL MAINTENANCE / RESIDENTIAL           Professional Summary     Skilled Laborer who thrives independently or as a team member. Proactive in creating a safe and productive environment.   Reliable Customer Service Representative with extensive track record in demanding sales and account management environments.       Core Qualifications          Results-oriented  Excel in customer service/sales  Territory Sales Experience  Client Relations  Creative Problem Solving       Project Management  Proficiency in Microsoft software  Computer proficient  Quick learner  Contract negotiation/review/drafting            Experience      Light Industrial maintenance / residential     May 2014   to   Current     Company Name   －   City  ,   State     Tested machinery, equipment and parts to identify any defects.  Disassembled broken and defective equipment to facilitate repair.  Reassembled equipment after completed repairs.  Assembled and maintained physical structures using hand and power tools.  Operated tools such as hoists and saws.  Routinely inspected machinery and equipment to diagnose malfunctions.  Used hand tools to replace defective equipment parts.  Performed pipe fabrication, installation and fitting according to proper specifications.  Inspected pipes and piping systems to assess their quality and condition.  Hoisted loads using slings, chains, shackles, hooks, cables and other rigging equipment.  Installed and replaced water heaters, drain pipes and water supply lines.  Cut and beveled piping using cutting torches, saws and threading machines.  Performed emergency on-call work hours during the evening, weekends and some holidays.  Installed and inspected new and existing plumbing lines up to 6 inches in diameter.           Operator     March 2014   to   May 2015     Company Name   －   City  ,   State      Simonton windows - vinyl window manufacturing.  Job description - raw material handling / cutting raw material / automated two point welding / bending vinyl shapes (trapezoid, octagon, hexagon, eyebrow, half-round) / assembly / automated two point corner cleaner.          Extrusion operator    January 2013   to   January 2014     Company Name   －   City  ,   State     Machine operation and maintenance  Weight and quality checks  Fork truck certified  Raw material handling  Finished product handling         CSR/Delivery/Warehouse    May 2012   to   August 2013     Company Name   －   City  ,   State      Job description - Dry Van delivery (IN, Ill) / loading & un-loading / customer service and sales / warehouse stocking.          Silicone coater press operation    June 2010   to   January 2011     Company Name   －   City  ,   State      Job description- Operation of silicon coater press.  Microsoft Excel - responsible for weight and dye checks - minor machine press maintenance - Fork truck.  Adjusted machine feed and speed if machine malfunctioned.  Changed equipment over to new product.  Started machine operations by inserting control instructions into control units.  Inspected finished products for quality and adherence to customer specifications.  Monitored and adjusted production processes or equipment for quality and productivity.  Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance  Worked with managers to implement the company's policies and goals.  Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.  Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures.  Started up and shut down processing equipment.  Troubleshooted problems with equipment, devices or products.          Account manager/Csr sales    November 2009   to   May 2010     Company Name   －   City  ,   State      Software experience - Dashboard, EASE, System X, Express Pay,.  OMS, Atlas, Easy Scripter, Exchange Plus, Explorer.  Sales / residential account manager (southwest area)  Retention          Customer service / Sales representative    January 2006   to   November 2008     Company Name   －   City  ,   State      Account manager for $100,000.00 customer base.  Excelled in customer service and retention.  Production room and shipping, experience in Excel and Corel software          Director of Events    January 2006   to   January 2008     Company Name   －   City  ,   State      and Sales / Outside Sales / Community Relations Working with C.V.B.  and Sports Marketing agencies in all locations in accordance with events.  Selling of event sponsorships, including cold calling, and appointment.  Organization of all event activities, including sponsorship sales, merchandising, promotions, staffing, facility, setup and teardown, bracketing and working events.  Scheduling, and determining dates for events.  Planned and executed             Leasing Agent/Real Estate    January 2006   to   January 2008     Company Name   －   City  ,   State      Real Estate.  Leasing agent /  scheduling appointments for potential renters.  Determining move in / move out dates, collecting rent.  Customer service, general maintenance and upkeep.          Vinyl Window Manufacturing    January 2002   to   January 2006     Company Name   －   City  ,   State      Single hung assembly line / double hung assembly line / main frame assembly line.  Air tools, two and four point welders, two and four point edge cleaners.  Great teamwork.  Forklift warehouse experience.          Construction /Team crew lead    January 1999   to   January 2001     Company Name   －   City  ,   State      Roofing experience.  Siding , Framing.  Planned and executed residential roofing and siding jobs .  Built and disassembled scaffolds, bracing and barricades.  Cleaned all construction areas to avoid hazards.  Installed and repaired roofs, flashings and surfaces.  Removed old roofing materials in an efficient manner.  Mentored junior team members, providing guidance on proper techniques and safety.  Continually cleaned work areas and equipment.  Swept and cleaned roofs to prepare them for the application of new roofing materials.  Transported materials, tools and machines to installation sites.  Hoisted tar and roofing materials onto roofs.           Education      High School Diploma   :   General Studies  ,   1996    Terre Haute North   －   City  ,   State  ,   United States            Some College courses   :   Information Technology      Ivy Tech   －   City  ,   State  ,   United States     Intro to Microcomputers  Microsoft          Interests    Building custom PC's, softball, electronics, running, sports, carpentry, computer software.      Skills     assembly, cold calling, community relations, Corel software, customer service, delivery, edge, forklift, frame, framing, information technology, Explorer, Marketing, merchandising, Microcomputers, Microsoft Excel, Excel, Exchange, windows, octagon, Operating System, Outside Sales, press, Real Estate, Selling, Sales, Scheduling, shipping, staffing, System X, teamwork, welding    