         BUSINESS OFFICE MANAGER       Professional Summary    To obtain a full time position in Healthcare Environment where my 16 years of experience in the area of healthcare field, Customer Relations, Claims, Coding, Billing, Human Resources and Employee Management will be an asset.      Licenses    Bachelor's of Science in Health Administration ,  Certified Medical Billing Specialist   Health Information Management Certificate   Certificate in Electronic Medical Records   Medical Office Admin Certificate        Skill Highlights          Microsoft Word and Excell,   Medisoft Billing Software, CAD, ARCommand -Billing Software   Medicare/Medical and all other Insurance/Private Billing.   Advanced knowledge in HMO and Managed Care,   Computer literate, quick and easy learning skills,   Able to work under pressure.  Excellent Organization Skills,   Team Leader.
  High Typing Skills minimum of 70 + wpm..   Excellent Communication, Spelling, and Writing Skills  High skills in business management and knowledge of supervising employees.       Maintains strict confidentiality  Knowledge of HMOs, Medicare and Medi-Cal  Extensive anatomy/physiology knowledge  Medical Manager Software  Managed care contract knowledge  Electronic Medical Record (EMR) software  ICD-9 coding  Neurology billing expertise  Certified coding instructor  CPT and HCPCS coding  Internal medicine billing  HIPAA compliance  Medical billing software  Strong planning skills  Strong work ethic  Team player with positive attitude  Deadline-driven  Good written communication  Exercises good judgment            Professional Experience     January 2009   to   Current     Company Name   City  ,   State     Business Office Manager        Employee Management   New hire training   Hiring/ Termination   Verbal and Written Notices   Writing and implementing department Policies   Management of Employee task assignments/follow-ups   Customer Service for Patient Accounts   Management Medicare and Medi-Cal, Insurance Appeals and Grevences   Hearings with the State and Federal Judge   CMS Updates and guidelines/trainings   Setting individual employee Goas/Achieving   Overseeing Patient Accounts to control Accounts Receivables  Managing and overseeing Medical Records/Archived records to keep compliance  CPT, HCPCS Coding   Keeping employees updated on HIPPA Compliance  Providing ongoing training and continuing education to my department employees   Overseeing Accounts Receivables  Working with Law Offices on Subpoena Requests  Maintaining department accuracy and cash flow of the company         January 2008   to   January 2010     Company Name   City  ,   State     Healthcare Administrator        Working closely with the President and the Vice President City and County Licenses, Applications, Updates of Ambulance Vehicles adding/removing.  EMT background check, DMV pull notice requests Making sure Employee files are updated with licesnses and necessary documents at all times Managing the Business Office, Medical Records Accounts Billable/Receivables Medicare/Insurance EOB's Contracts and Proposals Writing Company policies Updating the staff on HIPAA compliance Checking EMT paperwork to make sure they comply with the law Follow up with Dispatcher on calls Checking Dr's Orders for ambulance transportation of Dialysis Patients to make sure they qualify for the service.         January 2000   to   January 2008     Company Name   City  ,   State     Business Office Supervisor        Supervise the staff of Billing Department Bookkeeping Making sure everything is done by deadlines Follow up with staff to check completeness of their tasks Medicare, Medi-Cal, All Major Insurance Billing Making Contracts with all Major Insurance Companies EOB, Data Entry, Accounts Billable-Receiveable Medicare, Medicaid, Insurance Re-Bills/F/u Handled all the billing for 5yrs of two companies by myself Coding CPT and ICD-9 HCPCS Attending Medicare/Medi-Cal workshops and Updating of the Billing System.  Writing Letters for Doctor's regarding patient's Medical Necessity to use Transportation/Ambulance Services Filling out Justification Forms w/medical necessity for Doctor's to sign for our dialysis patients and other non emergency calls.  Making Justifications Forms for Medical Necessity on Excell Excellent knowledge in Word, Excell, ARCommand, TIS, Medisoft and other Billing softwares Overall Supervision of Ambulance Billig Department.          Education and Training     6/13/2009     University of Phoenix   City  ,   State       Bachelor of Scianence  :   Health Administration    Health Administration       2005     LA Valley College   City  ,   State       AA Degree  :   Program Chemestry    Program Chemestry       1999     Concord College            Certificate-Diploma          Colorado
*Medical Claims and Billing Specialist                  Ulysses S. Grant High School   City  ,   State       High School Diploma             1993     ANC Computer School     State  ,   Armenia     Certificate Computer High Educational Establishment 
*Microsoft Word, Excell, MS DOS              Professional Affiliations    2006-2007 Honored Member of Cambridge of Who's Who      Languages    Armenian, Russian, English, Spanish.      Skills    Accounts Receivables, Ambulance, Billing, Billing System, Bookkeeping, business management, CAD, CMS, Excellent Communication, Contracts, CPT, Customer Service, Data Entry, Dialysis, English, Filling, Forms, Hiring, ICD-9, Insurance, law, Letters, Employee Management, Managing, Medical Coding, Medisoft, Excell, Office, Word, Microsoft Word, MS DOS, Organization Skills, Policies, Coding, Proposals, Speaking, quick, Reading, Russian, Spanish, supervising, Supervision, Team player, Transportation, Typing Skills, workshops, Written      Additional Information      AWARDS/RECOGNITIONS AND CERTIFICATES 1999    Science Fair- Honorable Mention 2000    Bronze Medal Recipient 2000    Community Centers, Inc. - On Job Training/Administrative Assistant           2001    Community Centers, Inc. - WIA Participation 2001   Certificate of Continuing Education in Management Skills 2004    Dean's List-LAVC  2005     Certificate of Completion Medical Services eTar Training by DHS   2006-2007     National Dean's List     