         CONSTRUCTION & RESIDENTIAL CLEANING           Professional Summary     Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.       Core Qualifications          Detail oriented  Planning/coordinating  Team leadership  Courteous demeanor  Active listening skills  Inventory control familiarity  Engaging personality  Excellent multi-tasker  Fluent in Spanish  Decision making skills  Self-directed  Shipping and receiving  Safety-oriented  Production scheduling      Opening/closing procedures  Dependable and reliable  Reliable team worker  Neat, clean and professional appearance  Comfortable standing for long time periods  Interior and exterior cleaning  Restroom detailing  Chemical cleaning  Hardworking  Customer-service focused  Strong communication skills  Manufacturing background  Determined            Experience      Company Name     January 2013       Construction & Residential Cleaning    City  ,   State     Cleaned all construction areas to avoid hazards.Continually cleaned work areas and equipment.Polished furniture and metal fixtures.Dusted and mopped all hard surfaces.Cleaned Venetian blinds, including washing and vacuuming them.Scraped gum off of hard surfaces and carpet.Dusted furniture, walls, machines and equipment.Traveled to and from work sites in a timely manner.Moved and carried equipment and furniture.Cleaned and maintained bathrooms and showers and swept and mopped floors.Safely operated equipment such as vacuum cleaners, floor buffers and carpet machines.         Company Name     May 2008   to   October 2012     Store Manager   City  ,   State     Delivered excellent customer service by greeting and assisting each customer.  Addressed customer inquiries and resolved complaints.  Stocked and restocked inventory when shipments were received.  Reorganized the sales floor to meet company demands.  Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.   Determined staff promotions and demotions, and terminated employees when necessary.  Completed a series of training sessions to advance from Assistant Manager to Store Manager. Completed weekly schedules according to payroll policies.  Maintained daily record of all transactions.  Trained staff to deliver outstanding customer service.  Worked closely with the district manager to formulate and build the store brand.  Contributed to merchandising ideas at team sale meetings.            Company Name     June 2000   to   March 2008     Store Manager   City  ,   State     With CVS i started in the warehouse shipping items to stores and worked my way up in the company.. ...Selected products for specific routes according to pick sheets.  Unloaded, picked, staged and loaded products for shipping.Rotated stock by code and receiving date.    Transported goods from racks, shelves and vehicles.Banded, wrapped, packaged and cleaned equipment.  Packed containers and re-packed damaged containers. I then transfered to working in the stores in management position......Delivered excellent customer service by greeting and assisting each customer.   Addressed customer inquiries and resolved complaints.   Stocked and restocked inventory when shipments were received.   Reorganized the sales floor to meet company demands.   Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.   Determined staff promotions and demotions, and terminated employees when necessary.  Completed a series of training sessions to advance from Assistant Manager to Store Manager.   Completed weekly schedules according to payroll policies.    Trained all new managers on store procedures and policies.    Trained staff to deliver outstanding customer service.   Worked closely with the district manager to formulate and build the store brand.   Contributed to merchandising ideas at team sale meetings.               Company Name     July 1993   to   July 1999     Time Keeper / Shipping / Quality Control   City  ,   State     I put in the time for all the employees into the system and the duties performed on a daily basis...Helped achieve company goals by supporting production workers.  Maintained proper stock levels on a line.  Developed production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports, to detect production problems.  Monitored and adjusted production processes or equipment for quality and productivity.  Calibrated or adjusted equipment to ensure quality production using tools such as calipers, micrometers, height gauges, protractors and ring gauges.  Started up and shut down processing equipment.    Contacted customers prior to delivery to confirm and coordinate delivery times.Unloaded cargo from truck with hand trucks and pallet jacks.  Analyzed and interpreted blueprints, data and manuals to determine precise specifications.  Inspected, tested and measured materials, products and installations to spec.  Handled, measured and mixed chemicals following prescribed methods and testing requirements.         Education      Bristol Eastern Adult ED      GED      City  ,   State              Skills        Great Customer Service       Work Well With Coworker's       Professional and friendly      