         INTERN       Professional Profile     As a results driven fitness trainer and coach with more than 4 years of relevant experience in the fitness field; I maintain a passion for developing programs that improve fitness, improve stamina, and develop healthy living styles. My strong customer service skills, written and oral communication abilities, and organizational attributes will help me advance in a fitness and wellness based career.       Qualifications           Proficiency in  Microsoft Word, Excel, and PowerPoint   Quick learner     Training and development        Results-oriented    Client-focused  ​Customer Service  Sales            Relevant Experience       Corporate Wellness        Assisted completing assessments for 4 corporate wellness companies in the Denver area.       Documentation     Wrote and edited documents to keep team informed on policies and procedures.      Marketing/sales   Implemented online marketing strategies which resulted in  15%  growth of customer base.           Experience     January 2017   to   April 2017     Company Name    City  ,   State    Intern        Shadowed personal training sessions, group fitness classes, corporate wellness clients, and new client testing.    Designed 10 daily workouts to be stored in the Inward Fitness library to be given out to clients.  Created and executed a 30 day fitness challenge for clients of the gym.  Proposed outside educational events to do a sports clinic at.   Planned and executed a fitness presentation to the staff.          September 2015   to   January 2017     Company Name    City  ,   State    Fitness Coach        Worked one-on-one with online clients, personal training clients, and coached both small and large
       group fitness classes.  Designed and implemented training and nutrition schedules based on client's fitness assessments, in
       order to achieve their fitness goals and optimal results.  Energetically guided clients in solo and group exercise activities, taking into account individualized
       physical limitations.  Assisted the owner with facility marketing, membership sales, and member engagement.  Was highly
       involved in the social media aspect of the facility which included Facebook and Instagram.         September 2013   to   June 2016     Company Name    City  ,   State    Group Fitness Instructor        Demonstrated leadership capabilities at the front of a class while making it a safe and enjoyable
       fitness experience, while ensuring member retention.    Met participants before and after class to answer questions and maintain a positive exercise
       experience.  Established organizational skills in creating and preparing combinations to be taught within the parameters of the format.  Represented a high degree of energy and endurance to complete each fitness class in its entirety.         September 2011   to   June 2016     Company Name    City  ,   State    Group Fitness Instructor        Developed, organized, and taught group workouts for members that included various aerobic
       and weight training routines.  Prepared teaching area for each class and organized all equipment at the end of each class.  Guided beginner, intermediate, and advanced fitness classes.  Demonstrated a solid knowledge of workout routines based on appropriate skill levels.         July 2007   to   Current     Company Name    City  ,   State    Technical Specialist II        Ensure accurate and timely reconciliation of client accounts in order to provide clients and
       branches with all of the reporting information for their investments.  Provide superior customer service to our clients to support the firm's objectives.  Contribute to an inclusive team oriented work environment to maximize team
       productivity.  Continuously seek and determine ways to identify opportunities to improve processes for
       internal Oracle reports.         March 2004   to   August 2007     Company Name    City  ,   State    Customer Service Manager        Exercised general supervision of the staff to ensure all functions are performed in accordance
       with established guidelines and procedures.  Was a member of the elite training program which involved the training, motivation, and monitoring of direct reports.  Performed monthly, quarterly, and yearly audits of the branch in order to stay in compliance.  Diligently stressed quality customer service and sales quotas to each associate.          Education     2017     Missouri Baptist University   City  ,   State      Exercise Science   Bachelor of Science           2017     Missouri Baptist University   City  ,   State      Exercise Science   Master of Science    Master Certificate in Exercise Science       2005     St. Louis Community College   City  ,   State      Business Administration   Associate of Arts            Affiliations     Member, United Way of St. Louis - Edward Jones Division (2010 - 2017)        Certifications    Certified AFAA Group Fitness Instructor,
       Certified AFAA Mat Pilates Instructor,        Certified Spin 360 Instructor, 
       CPR and First Aid Certification      Skills     Exercise Science: Online coaching, good teaching and instructional abilities, CPR and First Aid, macro counting, Corporate Wellness assessments, ability to motivate others, and desire to promote all aspects of health and wellness.  Other skills: Microsoft Word, Excel, PowerPoint, Oracle, sales, customer service, investments, organizational skills, process improvement, enthusiasm and energy, and excellent interpersonal skills.    