         BUSINESS SOLUTION PROJECT MANAGER         Skills        PLM (PTC and Enovia); SQL; Crystal Reports; Google Analytics; JIRA; HPQC; QlikView; Cognos; Advanced Microsoft Access; Advanced Excel; SAS; Power Point; SharePoint; Visio; MicroStrategy; ASPEN; Microsoft Project; JCL; Jobtrac; TSO; CA7; Tivoli; Maestro; Telnet; FTP; Group1; Unix; Exceed; Citrix/Metaframe; Altiris            Experience      Business Solution Project Manager   01/2011   to   01/2017     Company Name   City  ,   State       Technical and process expert on all web-based marketing systems resolved complex business issues, ad-hoc reporting, and analysis for all departments, such as design, operations, product managers, sourcing, warehouse and international markets consisting of over 700 employees.  Pivotal in the product creation lifecycle to ensure product was retailed to markets on time.  Implemented competitive advantages through quick and easy to use tools and training guides for product creation, e-commerce site management, product lifecycle management (PTC Flex PLM), digital merchandising, asset management and range segmentation application.  Worked with off shore team to implement these changes.  Trained and supported digital merchandising tool to analyze completive purchases.  Distinguished user requests from the underlying true needs and provided options and recommendations on how best implement solutions to drive results.  Used Google Analytics and other homegrown applications to analyze user behavior.  Collaborated with the Regional Store Replenishment Managers to reduce ordering lead times to achieve the target goals by providing store specific ordering data.  Responsible for analyzing business issues that span across the entire supply chain.  Drive impactful decisions through modeling, optimization, varying complexities, benchmarking and vendor score cards.  Improved operational effectiveness and efficiency by driving Speed-To-Market components into the seasonal marketing process framework to reduce warehouse capacity and product liquidations of product.  Followed change management procedures compliance guidelines (SDLM) which includes gathering user requirements, gap and risk analysis, systems landscape as-is and to-be work streams, write and review functional/technical specifications, create and execute system integration (SIT) and user acceptance test scripts (UAT), stress testing, process flowcharts, developed SQL reporting queries, develop training documentation, release notes, cutover/deployment go live activities, IT service ticket management, conduct training sessions.          Lead Data Migration Analyst   01/2008   to   01/2011     Company Name   City  ,   State       Lead systems expert to review all systems and process to be moved over to new infrastructure for entire company.  Played a critical role to move off existing network.  Recruited to lead the migration implementation of SAP 7.0 Accelerated SAP methodology CRM, SD, MM, WM, FI/CO and PLM (Enovia).  Moved all existing platforms to new system landscape.  Reviewed and recommended several software vendors to determine best application to fit the business needs.  Executed data analysis, cleanup, and validation reports utilizing relational databases, SQL, and SAS to migrate to new structure.  Developed and wrote SOP Database and process flowcharts to document as-is and to-be processes.          Quality Assurance Data Analyst   01/2006   to   01/2008     Company Name   City  ,   State       Worked closely with quality engineers for new product launch and inspections.  Reviewed known defects with engineering when developing new product, avoiding costly redesigns.  Ability to understand changes in trends in both company and category performance, and identify and elevated potential issues.  Collected raw data to analyze, interpret, and generated reports and graphs to upper management.  Escalated issues/defects as required, to enforce corrective action.          Senior Forecast Analyst   01/2006   to   01/2006     Company Name   City  ,   State       Responsible for direct marketing research and all levels of sales demand forecasting and identify opportunities where the organizations can become more profitable, and increase revenues.  Determined and executed decisions on forecast quantities per style for production ramp up and authorize tooling molds to ensure objectives are achieved or exceeded.  Prepared key information for monthly forecast and buy meetings.  Analyzed and distributed forecasting information to production groups, sales, production, and costing teams.  Provide Functional Excellence in the area of supply chain data & KPI's.  Send reports on regular basis to team.          Marketing Budget Forecast and Circulation Analyst   01/2002   to   01/2006     Company Name   City  ,   State       Developed technology efficiencies to track and forecast weekly sales, demand expectations, inventory levels and resource planning to generate catalog profitability.  Comprehensive data mining, customer segmentation and statistical analysis to produce catalog mailings.  Analyzed customer performance and target promotions catalog vs.  e-com sales to generate sale profitability.  Forecasted weekly and total program sales by catalog using historical data.  Analyzed click through rates, bounce tracking, abandon rates, and event driven emails to understand user Internet behavior.  Optimized to strengthened Customer File Master and recommend changes to marketing plans to improve the business sales.          Education and Training      Bachelor of Science  :   Information Systems    Northeastern University   City  ,   State       Information Systems        SAS Business Intelligence Client Tools, SAS Training Center New York, NY
Administering Microsoft Windows NT 4.0, New Horizons Training Center Braintree, MA
Fundamentals of Solaris 2, Sun Microsystems      Massasoit Community College   City  ,   State               Introduction to Software Design & Development      Massasoit Community College Boston University Center for Information Technology   City  ,   State       Concepts & Facilities of Emerging Technologies        Skills    asset management, benchmarking, Business Intelligence, Citrix, Cognos, costing, Crystal Reports, data analysis, data mining, Database Management, direct marketing, e-commerce, forecasting, Google Analytics, inventory levels, merchandising, SharePoint, MicroStrategy, relational databases, sales, SAP, SAP 7.0, SAS, Software Design & Development, Solaris 2, SQL, system integration, Tivoli, Unix, validation     