         RECRUITER         Career Overview     Mature and professional administrative assistant with over 8 years of experience  seeking an employment opportunity where my skills and versatility        Core Strengths          Microsoft Office proficiency  Telecommunication skills  Telephone inquiries specialist  Customer service expert  Strong work ethic  Good written communication  Self-directed          Excellent communication skills  Persuasive communication expertise  Goal-oriented   Professional and mature  Meticulous attention to detail             Accomplishments      Customer Interface     Greeted customers upon entrance and handled all cash and credit transactions.  Assisted customers over the phone regarding store operations, product, promotions and orders.     Market Research     Interviewed clients via market research surveys to identify product issues and customer needs.     Product Sales     Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.     Multi-tasking     Cashiered with two cash registers at once in tandem to maximize customer flow.         Work Experience      Company Name    City  ,   State    Recruiter   02/2012         Communicated the duties, compensation, benefits and working conditions to all potential candidates  Employed multiple feedback mechanisms and analysis to continuously improve the recruiting process.  Maintained an accurate candidate tracking system.  .Contacted all job applicants to inform them of their application status.          Company Name    City  ,   State    pastry decorator   10/2014   to   02/2015       Diligently completed all assigned tasks, working overtime as needed.  Documentation Ensured charting accuracy through precise documentation.  Customer Service Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.   Prepared ingredients to make different icing.  Maintained a steady, quick pace to beautifully decorate thousands of pastries a week.  Requires organizational skills, time management and attention to details.          Company Name    City  ,   State    Catering associate and specialty chef   10/2012   to   04/2013       I assisted customers, mainly large businesses, in the planning of the menu of the event.  Required excellent communication skills, sales and superb customer service.  I prepared all the desserts for the restaurant every morning as well as all the different party platters for the appropriate number of guests at the event  Cleaned and prepared various foods for cooking or serving  Managed preparation and presentation of the desserts for all catered events.  .Checked the quantity and quality of received products          Company Name    City  ,   State    Automobile Salesperson   01/2008   to   01/2009       Participated in various incentive programs and contests designed to support achievement of production goals.  Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.          Company Name    City  ,   State    Personal Banker   04/2006   to   12/2006       Developed highly empathetic client relationships and earned reputation for exceeding sales goals.  Cross-trained and provided back-up for other customer service representatives when needed.Maintained up-to-date knowledge of bank products and services.  Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day  .Participated in various incentive programs and contests designed to support achievement of production goals.  Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.          Company Name    City  ,   State    Administrative Assistant and Medical Transcriptionist   08/1998   to   06/2002       Wrote reports and correspondence from dictation and handwritten notes.Made copies, sent faxes and handled all incoming and outgoing correspondence  .Dispersed incoming mail to correct recipients throughout the office.Maintained the front desk and reception area in a neat and organized fashion.Designed electronic file systems and maintained electronic and paper files   .Recorded and filed patient data and medical records  .Strictly followed all federal and state guidelines for release of information   .Wrote clear and detailed clinical phone messages for physicians   Retrieved physician correspondence from dictation service and made edits when necessary.         Educational Background      High School Diploma  :  English   1987     Pilgrim High School  ,   City  ,   State  ,   USA    English          General Studies    University of RI  ,   City  ,   State  ,   USA     General Studies           Mathematics and English Literature    Collin County Community College  ,   City  ,   State  ,   USA     Mathematics and English Literature         Skills     Professional and friendly.Careful and active listener, with strong interpersonal skills and excellent communication. Multi-tasking, neat, organizational skills, problem solver, quick, reception, sales, Self-starter, tandem, Telecommunication, phone, time management.   More than proficient with all Microsoft programs.     