         TEACHER       Summary    Obtain a position working in customer service where I can utilize my friendly and outgoing attitude. I'm very a nalytical and adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.        Skills           Excellent analytical skills     Strong verbal communication      Computer proficient    Microsoft PowerPoint,  Microsoft Word,   Issue resolution     Attention to detail        Excellent written and verbal communication skillsExperience in a high volume, high stress work environment, productiveFluent in English and  Twi,  Energetic and organized                 Accomplishments      Top representative in department with customer satisfaction surpassing  80 %.     Received award for customer service recognition and ability to work well with the other team members.          Experience      Teacher     Jan 2016   to   Mar 2016      Company Name   －   City  ,   State     Educate children, take care of children, maintain a healthy learning environment.         Nursing Aide     Aug 2015   to   Jan 2016      Company Name   －   City  ,   State     Provide basic care for patient, accompany patient when leaving facility, maintain healthy living environment.         Front Desk Receptionist     Jun 2015   to   Sep 2015      Company Name   －   City  ,   State     Answer phones, transferring Support, Referred  difficult issues to upper management while maintaining positive rapport with customer.    customers with online billing and account issues.   calls book appointments, enroll clients.         Cook     Apr 2013   to   Aug 2014      Company Name   －   City  ,   State     Train new employees, take orders, pass orders out to customers, prepare hot and cold food items, stock deliveries, maintain work area (cleaning).         Education and Training      Bachelor of Arts  ,   African American Studies   2017     The Ohio State University   －   City  ,   State  ,   USA     Child Development, N  utritional Needs,L  anguage acquisition, M  ovement and Motor skills,  Cultural influences,  Coursework in Business and Communications          Interests    Member of Apostolic Church Choir, Columbus, OH
*Sunday School Teacher at Apostolic Church, Columbus, OH
*Children's Choir Director at Apostolic Church, Columbus, OH
*Volunteer Event Decorator at Gina's Décor      Skills        Sales Software: Salesforce.com, Service now Ticketing system  Desktop Publishing Software: Photoshop  Microsoft PowerPoint, Microsoft Word, Answer phones, verbal communication skills, Excellent written        Additional Information      ACTIVITIES:
*Member of Apostolic Church Choir, Columbus, OH
*Sunday School Teacher at Apostolic Church, Columbus, OH
*Children's Choir Director at Apostolic Church, Columbus, OH
*Volunteer Event Decorator at Gina's Décor     