         BUSINESS DEVELOPMENT CONSULTANT         Executive Summary     Dynamic financial services and business development leader with 17+ years of combined experience across diverse banking and sales platforms. Dedicated to delivering services excellence while surpassing revenue objectives, working closely with teams and clients to address needs. Enforces adherence to organizational policies, procedures, and standards as well as industry regulations. Blends strong analytical and communications acumen to generate comprehensive research and reports - supporting planning and decision-making. Senior loan operations specialists skilled in collaborating with multidisciplinary teams throughout application and financing processes.        Core Qualifications          Loan operations & documentation   Compliance guidelines  Risk mitigation  Team leadership & support  Investments management  Home & commercial mortgages   Microsoft Office      Business development  Negotiations  Stakeholder relations  Customer service  Sales life-cycle  Underwriting requirements   Financial & credit data analysis  Prospecting & referrals            Professional Experience      Company Name    City  ,   State    Business Development Consultant   02/2019   to   04/2020        Delivered expert consulting services in financing, operations, sales, and marketing.      Fueled revenues and achieved top client satisfaction / referrals, maintaining top producer ranking by securing up to 50 new clients monthly.    Forged and cultivated productive relationships with customers and team members, facilitating full sales process by identifying and addressing individual needs.    Developed and implemented process improvement plans based on client feedback and operational monitoring.    Served as key expert in products and services, skillfully representing brand and overall offerings.            Company Name    City  ,   State    Business Development Manager   03/2017   to   02/2019       Spearheaded new business development, leading turnaround of under-performing product lines to achieve objectives.  Improved bottom line profit by securing business from up to 40 new clients monthly, generating quality leads, implementing client acquisition strategies, and effectively targeting valuable business opportunities.  Orchestrated diversification of offerings, increasing sales via new product launches.   Consistently exceeded quotas through new account penetration and territory expansion.    Liaised with potential customers via telephone, email, and in-person - addressing inquiries and recommending products / services in alignment with individual needs.             Company Name    City  ,   State    Branch Manager   02/2014   to   03/2017       Coordinated talented team of 8 committed to development and retention of profitable client base.    Managed and administered accounts opening, loan applications, monthly reporting, teller transactions, customer services, sales, staff evaluation, and new hiring.  Boosted loan and deposit rates while elevating branch to highest performer in customer satisfaction scores.   Applied expertise in Fiserv, Business Process Manager, Ultipro, Taleo, Continuity Control, Connections, Applink, and MortgageBot tools.           Company Name    City  ,   State    Branch Manager/Loan Officer   02/2003   to   01/2014       Progressed through various roles, starting from Loan Officer position and culminating in Branch Manager title.  Managed and administered consumer and real estate loan operations across various offices.   Drove smooth transition of newly-acquired Smith County State Bank and Trust Department - consolidating team of 30+.  Approved and oversaw payroll, bills for payment, budgeting, reporting, and advertising.   Provided staff leadership, evaluations, salary adjustments, interviews, and hiring.          Education      Bachelor of Science  :  Business    NorthWestern Oklahoma State University  ,   City  ,   State        Major in Agricultural Business  Minor in Business Administration            Leadership Training    Leader Effectiveness Training  ,   City  ,   State        The Peoples Bank annual leadership training program             Schools of Lending Principles    Schools of Banking  ,   City  ,   State              Associations      Kansas Notary Public   Augusta Chamber of Commerce, Board Member   Saint Francis Community Services Foster Parent  Nationwide Mortgage Licensing System (NMLS) - Previously Registered      