         BUSINESS DEVELOPMENT DIRECTOR       Summary     Business Development Director driven to exceed sales goals and build long-term relationships with customers. Creates a positive shopping experience through high-quality customer care.       Highlights          Fluent in English and Spanish  Action-oriented, results-oriented, "take charge" Sales and Customer Service Professional  Superior communication skills  Superb follow up skills      Exceptional relationship building that leads to gaining the trust and credibility of individuals and groups  Effective team player  Capable of delivering a strong business case for client action with the skill set necessary to bring it to close            Accomplishments      Created strategies to develop and expand existing customer sales, which resulted in a 154% increase in monthly sales.  Increased sales volume by adding 34 new accounts in the assigned territory.  Managed a portfolio of 21 accounts totaling $14.5MM in sales.          Experience      Business Development Director   11/2012   to   Current     Company Name   City  ,   State       Managed 3 Franchise , Kia , Hyundai , CDJR                                   ( Chrysler,Dodge,Jeep & Ram )   Trained/Developed Sales Team on engagement w/customers Trained/Developed Sales Team on CRM usage  Met Weekly/Monthly with GM and Service Director for any emails and mail out Marketing campaigns  Built Strong Relationships with Fleet Organizations  Developed a two man team that handles all heat cases          Sales Representative   01/2009   to   05/2012     Company Name   City  ,   State       Developed and managed five Home Depot accounts, generating over $5MM in annual revenue  Built strong relationships with Home Depot Management, Associates, Professional Contractors, ISD's, Government Agencies, Cities, Municipalities, Multi - Family Apartment Groups, Investors, and DIY'ers  Monitored and forecast sufficient inventory levels of Behr/Kilz product ready for demand  Excelled at partnering with all core business operations to significantly increase Behr/Kilz footprint, expand market share, and generated sustainable revenue  Won the Sales Driver Award, FY 2009  Successfully executed all initiatives and new product roll outs, Behr Ultra, Premium Plus SP Low VOC, Int/Ext Oil Base, Ext Wood Stains, Floor Coatings, and Kilz Pro X  Trained and developed Home Depot associates to excel at driving both Home Depot and Behr/Kilz value while increasing sales through non-stop hands on training  Won "Rookie of The Year" Award, 2010   Serviced 2 territories due to lack of human capitol, total of 10 accounts, keeping them profitable & constantly growing  Won "Ultimate Team Player" Award, 2011          New Home Counselor   01/2006   to   07/2007     Company Name   City  ,   State       Sold 28 new homes and produced $5,236,000 in revenue in first six months  Achieved 97% capture rate for in-house lending company  Sustained high profit margin through tactful and diplomatic negotiations  Built strong strategic alliances with investor community, which led to multiple revenue streams and increased profitability  Held first-time home buyer workshops to build comfort and demand  Minimized sales cancellations by meticulous customer qualification and realistic expectation setting          New Home Counselor   10/2004   to   01/2006     Company Name   City  ,   State       Sold 58 new homes and produced $8,700,000 in revenue  Used blueprints without a model to sell 39 homes  Participated in numerous TV commercials for Mi CasaTV  Protected profits from margin degradation through advanced negotiation skills  Won Beazer Homes National Marketing Award for best idea contributing to 14 new home sales in one day  Orchestrated community outreach programs to create demand for move-ups and first-time buyers  Achieved lowest cancellation rate in Dallas Division  Built loyal relationships with a large, diverse Realtor base  Developed strong relationships with a large portion of the investment community  Completed all requirements at Beazer University  Won numerous sales contests          New Business Development Sales Manager   11/1992   to   07/2004     Company Name   City  ,   State       Achieved 154% of FY 2000 sales quota  Implemented weekly training with sales team  Achieved 125% of 1999 YTD sales quota  Managed 21 wholesale distributer accounts  Increased territory sales by 14% in Q2 and Q3 of 1998  Preserved margin by selling at an average of four percentage points above industry standard  Broadened market base by identifying new opportunities to expand the focus of wholesalers  Tracked customer acquisition cost versus profitability  Created and negotiated contracts, agreements, proposals, and purchases          Education      Superstar Selling, Brian Tracy , Ft. Worth, Texas, 2005

How to Build a Complete Sales Person , Plano, Texas 2005

Sales Success, Jeffrey Gitmer- Ft. Worth, Texas 2005

CSRE  :   Psychology   2011       P.E.E.R.S   City  ,   State  ,   USA             Psychology of Sales, Brian Tracy  :   Sales and Marketing   2005       Beazer University   City  ,   State  ,   USA             CFNI  :   Theology   2003       CSRE   City  ,   State  ,   USA             Associate of Arts  :   Theology   2003       CFNI   City  ,   State  ,   USA              Skills     Sales and Marketing Strategy, Execution, Account Management, Business Development, Client Relations, Cold Calling, Computer Literate, Creative Problem Solving, CRM Systems, Customer Needs Assessment, Customer Satisfaction, Customer Service, Lead Development, Marketing    