         HEALTHCARE ADMINISTRATOR       Professional Summary    Talented and professional Healthcare
Administrator offering exceptional and outcomes-based services, combined with
knowledge and experience of a variety of clinical best practices.  A leader with
strong organizational and communication skills, with the ability to
concurrently direct multiple healthcare administrative affairs.  A valuable
asset with a proven record of facilitating support services and managing
fast-paced business operations.      Skill Highlights          
 Healthcare
     Informatics
     Leadership
     Communication
     and Relationship Management
    


 Process
     Improvement         
      


 Business
     Operations             



 Time Management
            
    


 Decision Making
     and Problem Solving


              Skills    Active Learning, Calendaring, Computer
Proficiency, Coordination, Creative Problem Solving, Critical Thinking,
Customer Needs Assessment, Customer Service, Data Collection, Data Entry,
Documentation, Email, Executive Management Support, Filing, Grammar, Internet
Research, Letters and Memos, Microsoft Excel, Microsoft Access, Microsoft
Outlook, Microsoft PowerPoint, Microsoft Word, Multi-Task Management,
Organizational Skills, Prioritization, Proofreading, Reading Comprehension,
Report Transcription, Research, Scheduling, Speaking, Spreadsheets, Telephone
Skills, Time Management, Travel Arrangements, Typing, Vendor Management, Writing,
Medical Terminology, Office Equipment, Payroll, Personnel, Policies and
Procedures, Expense Reports, Customer Service, Billing, Administrative Support,  Patient-focused care,  Excellent interpersonal skills         Professional Experience      Healthcare Administrator   08/2006   to   Current     Company Name   City  ,   State       Provide thorough
     supervision for day-to-day operations of department in accordance with set
     policies and guidelines.
   Observe strict
     confidentiality and safeguard all patient-related information.
   Coordinate
     with finance department to devise and ensure that the department is operating
     within budgetary guidelines.
   Process monthly
     reports for department performance.   Reconcile
     monthly billing reports and execute statistical reports.  Revise policies
     and procedures in accordance with changes in local, state and federal laws
     and regulations. 
   Carefully review
     medical records for accuracy and completion as required by insurance
     companies. 
   Liaise with
     management, clinical staff and the community. 
   Examine
     diagnosis codes for accuracy, completeness, specificity and
     appropriateness according to services rendered. 
   Properly route
     agreements, contracts and invoices through the signature process. 
   Conduct new
     employee orientation/training to foster positive attitude toward
     organizational objectives.   
 
 Serve as a link
     between management and employees by handling questions, interpreting and
     administering contracts and helping resolve work-related problems. 


   Identified inefficiencies and made recommendations for process
improvements. 

          Human Resources Assistant   01/2006   to   08/2006     Company Name   City  ,   State       
 Maintained
     confidential security information using Automated Electronic Guard
     Information System (AEGIS) and Justice Consolidated Office Network (JCON)
     and ensure appropriate modifications.
   Worked with
     candidates to complete and submit application for Census suitability.
   Administered
     pre-entry security screening procedures for employees and contractual
     personnel.
   Managed
     candidates through hiring process and provided administrative support by creating
     more than 1,000 confidential
     personnel records. 
   Reviewed federal
     and state laws to confirm and enforce company compliance.
   Verified references, reviewed
     clearance requests, and reports of background investigations to detect
     omissions in information.  Photographed and fingerprint new
     employees.  
 Confirmed employees had
     supporting credentials required in completion of adjudication
     determinations before authenticating certified court documents.


 

 

           Operations Office Manager   08/2003   to   01/2006     Company Name   City  ,   State       Oversaw scheduling for the day-to-day activities of 24 transportation employees. 
  


Identified inefficiencies and made recommendations for process
improvements. 
  


Prepared invoices for all customers in the logistics department at
the end of every month.   

Mentored, coached and trained 5 team
members. 
  


Responded to employee inquiries regarding payroll and timekeeping. 
  


Prepared purchase orders and expense reports.
  


Reviewed, investigated and corrected errors and inconsistencies in
financial entries, documents and reports.

  Monitored department performance data to identify and avoid
potential risks.   Prepared correspondence, accounting and financial documents for
analysis. 
  


Managed payroll and time and attendance systems. 

           Education and Training      MBA  :   Health Services Administration   06/2012       Strayer University   City  ,   State  ,   USA             Bachelor of Science  :   Management   06/2008       Potomac College   City  ,   State  ,   USA     GPA:   Dean's List            Associate of Science  :   Business Management   06/2005       Prince George's Community College   City  ,   State  ,   USA             Additional Information     PROFESSIONAL RECOGNITION and HONORS
  U.S. Department of State: Certificate of Appreciation for Exemplary Participation in Take Your Child to Work Day 2008
  U.S. Department of State: Certificate of Recognition for Outstanding Performance 2009
  U.S. Department of State: Certificate of Appreciation for Outstanding Performance 2010, 2011, 2012, 2013, 2014, 2015    