         BANKING           Summary    High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth. Supervision and training	Client relations specialist Computer-savvy	Multi tasking savvy Sound judgment	Team management Calm under pressure	Meticulous attention to detail           Experience      Banking     August 2013   to   Current     Company Name                Store Manager    August 2012   to   November 2012     Company Name   －   City  ,   State      Managed a team of 10.  I opened a new store location and assisted in recruiting and training new staff.  Delivered excellent customer service by greeting and assisting each customer.  Developed the department's first incentive performance plan, which motivated my team.  This resulted in a 23% increase in sales.  My team surpassed revenue goals in four consecutive quarters.          Store Manager    February 2008   to   June 2012     Company Name   －   City  ,   State      Managed a team of 6.  Completed a series of training sessions to advance from Assistant Manager to Store Manager.  Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.  Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.  Addressed customer inquiries and resolved complaints.          Education      High School Diploma   :     2010    Federal Way Senior High School   －     State  ,   United States            Skills    Assistant
Manager, customer satisfaction, excellent customer service, inventory, reconciling, recruiting, sales, employee training   