         MANAGER           Experience      Manager  ,   11/2013   to   Current     Company Name   –   City  ,   State      Manage a large global team of up to 50 Managers, Technical Leads and Software Developers across a portfolio of 25 LOB applications.  My responsibilities include:.  Vendor management, RFPs, vendor selection, scope based contractual obligations, and negotiations on Fixed Bid, Fixed Scope, T&M SOWs and 3rd Party Software licensing.  LRPs, short and long-term strategic Road Maps, Project Planning & Monitoring and Software Delivery.  Operational Excellence using Application Performance Monitoring (APM), Log aggregation, etc.  Solution Architecture & design of complex projects and enhancements to existing products.  All aspects of IT Management - Hiring, Up/Out, developing trust based on highly advanced technical knowledge, motivating actively,  
Key Contributions:.  Reshaped the SDLC within the first 90 days from an everything-goes to an Agile (SCRUM) based process, substantially improving on-time and on-budget deliveries.  Introduced Jira as part of the transformation which snowballed into centralization of fractured implementations and adoption by thousands of people across the company.  Stabilized a key VOD Rights and Windows management application with many technical challenges including performance and data corruption.  Improved the resiliency of the platform, and reduced the technical debt enabling faster features development.  Substantially improved MTTR and RCA by adopting Splunk and AppDynamics, and by establishing proactive alerts to detect problems earlier than the users.  Strongly Influenced the UI/UX of a touch-enabled web and iOS application used by top executives.  Established and delivered very stringent performance, quality and reliability requirements.  Established a cloud-native, 12-factor architecture of an application deployed on AWS using Elastic Bean Stalk, RDS, SNS, and other related AWS services.  Nominated on NBC-wide Cloud-first strategic committees.  Key role & contributions to Identity Management (IdM) and REST based API reference architectures
Technologies included - Java, .NET, iOS (Objective-c / Swift) HTML, JavaScript, PHP/Drupal OnPrem & Cloud-native architectures at all levels of abstraction (IaaS, PaaS, 12-factor, Containerized & Serverless.         Senior Director  ,   01/2011   to   05/2013           Company Name   –   City  ,   State      Headed the Solution Architecture and Project Management Office responsible for designing and delivering marquee consumer facing digital streaming on Web, iOS, Android, ROKU, XBOX and other platforms.  My Responsibilities included:.  Architectural SME for pre-sales and business development executives on key accounts such as Target, STARZ, Barnes & Noble, Dish Network, etc.  Product Strategy and roadmaps for critical components of the Video Streaming platform including devices, Catalog, Apple/Google/Microsoft DRM and Digital lockers.  Project management, scope management, problem resolution, delivery and launch of the client-company's products to its customers.  Relationship management with internal and external strategic partners
Key Contributions.  Helped win a $9 million-dollar account with Barnes & Noble based on establishing trust and relationship with the head of Nook device development by answering and proposing solutions to tough technical problems.  Even wrote Java code for video playback of DRM content such as Movies & TV Shows on Nook's highly customized Android platform.  A unique Public Key Infrastructure (PKI) based shared-responsibility security model to authenticate and authorize issuing of DRM keys for video playback of encrypted content, which garnered interest from Charter Communications.  Recognized and promoted to Senior Director within 6 months of joining the company
Other past experience includes.  Media & Entertainment: Turning around a troubled project and relationships to complete and launch Disney's EST video streaming platform-Disney Movies Anywhere, As a gesture of recognition, I was presented with a framed plaque by Disney employees.  Regulated Payment Processing: Managing a team of Business Analysts, Architects & Web Developers at Green Dot (Mar 2010-July2010) to build multiple consumer facing web sites, including Walmart MoneyCard.         Company Name          for processing 12-million home-loans every day for Federal HARP compliance requirements.  Regulated Finance & Lending: First Vice President at Countrywide managing a team of 15 onshore and offshore Architects, Developers, and QA to deliver a $1.7 million lead management project with an ROI of $29.3 million.  Regulated Finance & Lending: Technical Lead and Development Manager at IndyMac for automated underwriting and pricing systems.  As a member of a team, built the first such web ecommerce solution in the US mortgage market.  Proposed, brought consensus by demonstrating a POC, and built a C++ engine improving performance by 75% 
Detailed Technical Skills
Cloud: Amazon EC2, RDS and other IaaS, Elastic Beanstalk (PaaS), Lambdas (Serverless), API gateway, Alexa, Fargate etc.  Similar & corresponding experience on Microsoft's Azure, Heroku and Cloud foundry including containers such as Docker and Rkt, orchestration with Docker Swarm & Kubernetes, Envoy, etc.  Keen interest in Cloud Native Computing Foundation's (CNCF) OCI standardization
Software Engineering and Delivery: Scrum, Kanban and eXtreme Programming, Waterfall in a highly regulated environment.  DevOps using Agile methodologies, Git based development workflows, continuous delivery (CD) using Jenkins, Artifactory & Nexus.  Automated unit testing and end-to-end (e2e) testing, code quality, code coverage, test coverage, and other metrics using SonarQube.  DevSecOps by incorporating Veracode, Snyk, etc.  Canary releases, A/B testing, and feature-activated coding methods.  Operations and disaster recovery with defined RTO & RPO
Technology Platforms: Linux, Windows, Java, .NET, C, C++, C#, NodeJS, JavaScript/ES6, Typescript, Databases such as SQL Server, Oracle, MySQL, Postgres, SQLite, Realm, Swift & Objective-C for iOS applications.  Experience with Social Analytics (close-knit Networks & Decision Trees) and some experience on supervised learning, Architecture & Design patterns and anti-patterns.         Work History      Manager  ,   11/2013   to   Current     Company Name   –   City  ,   State      Manage a large global team of up to 50 Managers, Technical Leads and Software Developers across a portfolio of 25 LOB applications.  My responsibilities include:.  Vendor management, RFPs, vendor selection, scope based contractual obligations, and negotiations on Fixed Bid, Fixed Scope, T&M SOWs and 3rd Party Software licensing.  LRPs, short and long-term strategic Road Maps, Project Planning & Monitoring and Software Delivery.  Operational Excellence using Application Performance Monitoring (APM), Log aggregation, etc.  Solution Architecture & design of complex projects and enhancements to existing products.  All aspects of IT Management - Hiring, Up/Out, developing trust based on highly advanced technical knowledge, motivating actively,  
Key Contributions:.  Reshaped the SDLC within the first 90 days from an everything-goes to an Agile (SCRUM) based process, substantially improving on-time and on-budget deliveries.  Introduced Jira as part of the transformation which snowballed into centralization of fractured implementations and adoption by thousands of people across the company.  Stabilized a key VOD Rights and Windows management application with many technical challenges including performance and data corruption.  Improved the resiliency of the platform, and reduced the technical debt enabling faster features development.  Substantially improved MTTR and RCA by adopting Splunk and AppDynamics, and by establishing proactive alerts to detect problems earlier than the users.  Strongly Influenced the UI/UX of a touch-enabled web and iOS application used by top executives.  Established and delivered very stringent performance, quality and reliability requirements.  Established a cloud-native, 12-factor architecture of an application deployed on AWS using Elastic Bean Stalk, RDS, SNS, and other related AWS services.  Nominated on NBC-wide Cloud-first strategic committees.  Key role & contributions to Identity Management (IdM) and REST based API reference architectures
Technologies included - Java, .NET, iOS (Objective-c / Swift) HTML, JavaScript, PHP/Drupal OnPrem & Cloud-native architectures at all levels of abstraction (IaaS, PaaS, 12-factor, Containerized & Serverless.         Senior Director  ,   01/2011   to   05/2013             07/2010   to   12/2010     Company Name   –   City  ,   State      Headed the Solution Architecture and Project Management Office responsible for designing and delivering marquee consumer facing digital streaming on Web, iOS, Android, ROKU, XBOX and other platforms.  My Responsibilities included:.  Architectural SME for pre-sales and business development executives on key accounts such as Target, STARZ, Barnes & Noble, Dish Network, etc.  Product Strategy and roadmaps for critical components of the Video Streaming platform including devices, Catalog, Apple/Google/Microsoft DRM and Digital lockers.  Project management, scope management, problem resolution, delivery and launch of the client-company's products to its customers.  Relationship management with internal and external strategic partners
Key Contributions.  Helped win a $9 million-dollar account with Barnes & Noble based on establishing trust and relationship with the head of Nook device development by answering and proposing solutions to tough technical problems.  Even wrote Java code for video playback of DRM content such as Movies & TV Shows on Nook's highly customized Android platform.  A unique Public Key Infrastructure (PKI) based shared-responsibility security model to authenticate and authorize issuing of DRM keys for video playback of encrypted content, which garnered interest from Charter Communications.  Recognized and promoted to Senior Director within 6 months of joining the company
Other past experience includes.  Media & Entertainment: Turning around a troubled project and relationships to complete and launch Disney's EST video streaming platform-Disney Movies Anywhere, As a gesture of recognition, I was presented with a framed plaque by Disney employees.  Regulated Payment Processing: Managing a team of Business Analysts, Architects & Web Developers at Green Dot (Mar 2010-July2010) to build multiple consumer facing web sites, including Walmart MoneyCard.           10/2009   to   02/2010     Company Name          for processing 12-million home-loans every day for Federal HARP compliance requirements.  Regulated Finance & Lending: First Vice President at Countrywide managing a team of 15 onshore and offshore Architects, Developers, and QA to deliver a $1.7 million lead management project with an ROI of $29.3 million.  Regulated Finance & Lending: Technical Lead and Development Manager at IndyMac for automated underwriting and pricing systems.  As a member of a team, built the first such web ecommerce solution in the US mortgage market.  Proposed, brought consensus by demonstrating a POC, and built a C++ engine improving performance by 75% 
Detailed Technical Skills
Cloud: Amazon EC2, RDS and other IaaS, Elastic Beanstalk (PaaS), Lambdas (Serverless), API gateway, Alexa, Fargate etc.  Similar & corresponding experience on Microsoft's Azure, Heroku and Cloud foundry including containers such as Docker and Rkt, orchestration with Docker Swarm & Kubernetes, Envoy, etc.  Keen interest in Cloud Native Computing Foundation's (CNCF) OCI standardization
Software Engineering and Delivery: Scrum, Kanban and eXtreme Programming, Waterfall in a highly regulated environment.  DevOps using Agile methodologies, Git based development workflows, continuous delivery (CD) using Jenkins, Artifactory & Nexus.  Automated unit testing and end-to-end (e2e) testing, code quality, code coverage, test coverage, and other metrics using SonarQube.  DevSecOps by incorporating Veracode, Snyk, etc.  Canary releases, A/B testing, and feature-activated coding methods.  Operations and disaster recovery with defined RTO & RPO
Technology Platforms: Linux, Windows, Java, .NET, C, C++, C#, NodeJS, JavaScript/ES6, Typescript, Databases such as SQL Server, Oracle, MySQL, Postgres, SQLite, Realm, Swift & Objective-C for iOS applications.  Experience with Social Analytics (close-knit Networks & Decision Trees) and some experience on supervised learning, Architecture & Design patterns and anti-patterns.         Education          2016     Massachusetts Institute of Technology               M.B.A  :     2002     UCLA Anderson School of Management   -   City  ,   State           Bachelor's  :   engineering  ,   1993     Thapar University               Summary     18+ yrs. of experience in Information Technology Management with a proven record as a servant leader for large distributed teams in diverse technical environments. Proven record of managing budgets, LRPs, product & portfolio roadmaps, business cases, software architecture, development and operations. Extensive track record of nurturing deep relationships within the company, vendors, strategic partners and standards bodies to achieve business goals.
Strengths  Cloud native architectures to drive reliability, performance and cost optimizations - IaaS, DBaaS, PaaS, Containerized, SaaS and Serverless  Strategic Digital Transformations using traditional software development best practices and bleeding edge, emerging technologies in corpus/intent based digital assistants, bots, RPAs, computer vision, NLP, deep learning and Blockchain  Program and Project management with Agile/SCRUM/Kanban, and DevOps/DevSecOps  Metrics, KPIs and SLA driven IT Governance and Controls including 24/7/365 operational excellence, disaster recovery, & continuous improvement of software development processes  Excellent analytical, problem solving and verbal & written communication skills; self-motivated fast learner, adaptable and fast decision maker even in ambiguous situations  Management skills include hiring/firing, motivating, retention, performance reviews, SMART goals, conflict resolution, career development, executive reporting, mentoring       Highlights          NET, Networks  APM, Objective-C  Agile, Oracle  API, Payment Processing  Apple, Postgres  Budget, Pricing  Business development, Problem resolution  C, Coding  C++, Programming  Catalog, Project Management  CD, Project Planning  Content, Quality  Client, QA  Databases, Relationship management  Delivery, Sales  Designing, SCRUM  Disaster recovery, SDLC  Drupal, Software Developers  Ecommerce, Software Engineering  Features, SQL Server  Finance, Strategy      Gateway, Strategic  Hiring, Swift  UX, TV  HTML, Underwriting  PHP, Unique  IT Management, Vendor management  Java, Video  JavaScript, Web sites  Linux  Director  Managing  Market  C#  Office  Win  Windows  MySQL  Negotiations  Network  Strategic planning            Skills     NET, APM, Agile, API, Apple, budget, business development, C, C++, Catalog, CD, content, client, Databases, Delivery, designing, disaster recovery, Drupal, ecommerce, features, Finance, gateway, Hiring, UX, HTML, PHP, IT Management, Java, JavaScript, Linux, Director, Managing, market, C#, Office, win, Windows, MySQL, negotiations, Network, Networks, Objective-C, Oracle, Payment Processing, Postgres, pricing, problem resolution, coding, Programming, Project Management, Project Planning, quality, QA, Relationship management, sales, SCRUM, SDLC, Software Developers, Software Engineering, SQL Server, Strategy, strategic, Swift, TV, underwriting, unique, Vendor management, Video, web sites    