         HEALTHCARE CONSULTING PROJECT ASSOCIATE       Professional Summary     Demonstrates exceptional professional agility adding value quickly in any role.  Effectively anticipates and responds to non-static clinical, operational and financial demands.  Proven consulting and analytical expertise in physician practice management, revenue cycle and in the medical device, supply and biopharm market.  Collaborative partner with leading global health company sales teams.  Leader in strategic market expansion and operational growth.  Known for unquestionable interpersonal skills and passion for teaching, having developed robust education programs.  Dual US-EU citizen - compelled by language and global markets.       Education and Training     May 2013     Select  One  :   Health Information Technology    University of Texas   -   City  ,   State  ,   USA     Health Information Technology Executive Education        April 2010     Master of Health Administration  :   Graduate School of Public Health    University of Pittsburgh   -   City  ,   State  ,   USA            April 2008     B.A  :   Communication and Rhetoric    University of Pittsburgh   -   City  ,   State  ,   USA     Certificate in Professional German  Graduated Magna Cum Laude        August 2005       Intensive Language Studies    Die Neue Schule   -   City  ,   State  ,   Germany    GPA:   Magna Cum Laude                        Accomplishments      More  More  Awarded coveted post graduate administrative fellowship upon Master of Health Administration completion        Skill Highlights          Microsoft Excel, Word, Power Point, Visio & Access  NextGen Electronic Practice Management Super User  NextGen Electronic Health Record End User  PolicyTech      Vantage Analytics  Valify Purchased Services Analytics  PeopleSoft Financials & Supply Chain Management  Lawson Supply Chain Management            Professional Experience     10/2013   to   Current     Healthcare Consulting Project Associate    Company Name   -   City  ,   State      Oversee data analysis to support cost savings and management strategies   Recommend non-labor cost reduction savings based on cross-functional business analysis Manage operations of clinical and perioperative work streams   Lead team meetings presenting client deliverables to executive leadership groups   Build consensus among key decision makers to support project implementation   Engage appropriate clinical stakeholders to evaluate and approve product conversion   Negotiate medical supplier, manufacturer and contracted services agreements   Leverage partnership with group purchasing organizations (GPO) to maximize contract access   Interpret financial data, stakeholder preferences and clinical evaluation information   Facilitate commodity standardization in collaboration with system supply chain   Write audience specific communications for all product and service changes   Create clinical education copy for product implementations and conversions   Navigate client databases to extract and analyze financial, purchasing and other health data   Facilitate strategic account partnership between client, supplier and vendor relationships   Develop comprehensive guidelines for client transition planning  Design custom development programs to educate internal and client resources   Balance projects and accommodating multiple client needs Accomplishments   Develop client specific value analysis and reporting methodologies   Support identification and implementation of $30M in clinical and interventional initiatives   Validate over $20M in financial savings (including diagnostics and pharmacy initiatives)   Implement financial enhancement models for revenue cycle process change optimization   Lead sustainability reviews to ensure clients continue to realize implemented savings   Slash over $30M in annual recurring non labor expenses.         06/2010   to   06/2011     Administrative Fellow    Company Name   -   City  ,   State      Participation in all MSO services including billing and cycle revenue management, call center services, provider credentialing, practice assessments and vendor management   Centralize Program Registration and Benefits Assistance department using root cause problem solving strategies Perform community analysis and serve as outreach coordinator for aligned organizations   Open two pediatric clinics including preparation, purchasing, set-up and go-live   Manage business operations of a two-provider pediatric clinic  Create and execute electronic fax solution pilot to streamline clinical communication and eliminate resource waste   Coordinate prenatal tours across 7 pediatric clinics to capture pediatric and women's services growth potential   Manage medical services requests across clinics, billing, program registration, patient experience and navigation   Write, manage and monitor front office policies, procedures and compliance.         06/2011   to   05/2013     Director of Clinical Support    Company Name   -   City  ,   State      Responsible for the overall quality and accuracy of clinical front office functions   Practice acquisition of new clinics including project management, staff assignment, purchasing and go-live   Primary liaison between billing, finance, credentialing and operational procedure issues at 28 clinics   Oversee training, application and adherence of all front office program initiatives   Plan and lead quarterly front office and program registration workshops for over 100 attendees   Hire and train front office personnel   Produce financial dashboards for practice administrators and medical directors   Write training guides for Centex System Support Services and Confluence Conduct NextGen EPM implementation, testing and end-user training   Oversee leave approval in NextGen and ADP for 36 physicians and mid-level providers across 10 clinics   Manager of all business operations and 7 direct reports at family medicine clinics and lab Lead patient safety and clinical competence initiatives for successful Joint Commission re-accreditation   Accomplishments   Manage daily clinic collections & reporting process change to eliminate zero-tolerance financial errors   Restructure front office new hire orientation curriculum to improve employee satisfaction and retention   Define corporate scheduling and collections policies to increase front office collections by 11%   Design Explorative Technology Front Office Workflow Redesign pilot to reduce encounter cycle time and improve workflow  Establish University of Texas Health Information Technology partnership to coordinate clinical observations/practicums.         05/2009   to   05/2010     Administrative Resident    Company Name   -   City  ,   State      Reconcile physician contracts to measure clinical productivity and bonus allocation.  Design mid-level provider clinical rotation program and database to support tracking and recruitment efforts.  Collaborate with administrative leadership to develop cost savings initiatives to identify opportunities in.divested business units, corporate real estate and facilities management.         03/2009   to   05/2009     Contractor, MHA Candidate     Company Name   -   City  ,   State      Analyze current marketing situation with collaboration among executives, staff, and external stakeholders.  Apply marketing concepts to identify and appeal to target market of long term acute care consumers.  Create marketing plan to expand referral base, form strategic alliances and focus on personal selling.         02/2009   to   05/2009     Contractor, Pilot Immersion Program    Company Name   -   City  ,   State      Identify current appointment process challenges for residents using flowcharts and project management tools  Redesign computer access request process for system users to reduce throughput time and increase trainee satisfaction  Apply Six Sigma concepts to streamline nurse educators' suite to increase capacity and eliminate waste          Skills     acute care, administrative, go-live, streamline, ADP, Balance, Benefits, billing, business analysis, business operations, call center, contracts, conversion, cost reduction, client, clients, data analysis, databases, database, facilities management, family medicine, fax, finance, financial, focus, Front Office, functional, German, Health Information Technology, leadership, marketing plan, marketing, market, meetings, access, navigation, optimization, patient safety, perioperative, personnel, policies, presenting, problem solving, project management, purchasing, quality, real estate, recruitment, reporting, selling, scheduling, strategic, strategic alliances, supply chain, user training, vendor management, Workflow, workshops    