         OFFICE MANAGER/MANAGING DIRECTOR       Professional Summary    Innovative, customer-oriented healthcare administrator with background in managed, ambulatory and long-term care. Strong background in quality assurance, claims analysis and management principles and practices. Seeking a leadership role within an integrated delivery system.      Skills          Strong p resentation skills   Accomplished leader  Patient evaluation/intervention  Professional bedside manner      Adept at prioritizing/managing deadlines   Patient-focused care   Trained in pre- and post-surgical care  Competent in physical assessments  Minor surgery assistance awareness            Work History      Office Manager/Managing Director     02/2014  
                                to   Current      Company Name   –   City  ,
                              State      Overseeing entire clinical department and ensuring physician orders are followed     through as requested Overseeing all of the office staff and the daily operations of the company Day to day problem solving for all departments in the office, as well as taking  problematic phone calls for all departments Hiring and training new office staff Hiring and training new doctors and physician assistants, completing all the  necessary paperwork Enrolling doctors and PAs with Medicare and malpractice insurance Setting up new employees with Practice Fusion and Payroll Communicating with doctors and physician assistants on a daily basis to ensure  the day is running smoothly and resolving any issues they may have Marketing to home health companies to Company payroll Quality Assurance.         quality assurance     04/2013  
                                to   02/2014      Company Name   –   City  ,
                              State      Liaising with patients, nurses, doctors, pharmacists and various medical    personnel on a daily basis to provide the utmost service to all involved in patient   care.  Follow up with patients, doctors and nurses to ensure that everything was  accomplished as required.  Inputting patient information from the doctor's notes into the electronic medical  Records.  Ordering and following up with laboratory and diagnostic workup as requested by  the doctor, as well as calling in medication to the pharmacy.  Recruited, hired, trained and coached on average of  [number]  new employees per year.  Established and maintained systems that safely met residents' needs.  Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.  Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.  Consistently complied with applicable laws and regulations and ensured facility adhered to Medicare and Medicaid regulations.  Interpreted and communicated new or revised policies to staff.  Established and oversaw implementation of an effective budgeting and accounting system that improved efficiency and reduced costs.  Developed and achieved financial and growth goals.  Continually maintained and improved the company's reputation and positive image in the markets served.  Encouraged creative thinking, problem solving, and empowerment as part of the facility management group to improve morale and teamwork.  Routinely collaborated with department managers to correct problems and improve services.  Supervised and managed the daily activities of a clinical team consisting of  [number]  physicians, nurses and support staff.  Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.  Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.  Led clinical team in delivering care services that promoted optimal resident health.         Volunteer     09/2011  
                                to   05/2013      Company Name   –   City  ,
                              State         Interviewed patients to obtain medical information, weight and height measurements and vital signs.  Documented patient information obtained from interviews.  Completed clinical rotations in Geriatrics.  Responsible for primary care, case management, and medication management.  Assessed patients and documented their medical histories.  Evaluated patient care needs, prioritized treatment, and maintained patient flow.  Assisted doctors with surgeries and non-invasive procedures.  Collected blood, tissue and other laboratory specimens and prepared them for lab testing.  Performed vitals/glucose testing and assisted in administering injections and urinalysis.  Managed care for post-operative patients through discharge.  Accurately recorded and reported test results according to established procedures.         Healthcare     01/2009  
                                to   01/2011      Company Name          Effectively communicated with patients to convey information about procedures in a clear, concise manner.  Consistently updated patient charts, performed blood work, assisted doctors in surgery, conducted patient physicals, and aided in patient therapy sessions.  Loretto Hospital.  Bethany Hospital.         Education      M.D.  :      1 2011     WINDSOR UNIVERSITY SCHOOL OF MEDICINE    -
                          City           Top  [Number] % of class  Continuing education in  [Topic]          Awards    School Diligence Award - 2005
   Writer's Craft Award – 2005
   World Issues Award - 2005      Skills    charts, concise, Hiring, insurance, notes, Marketing, office, Payroll, personnel, problem solving, Quality Assurance, phone      Additional Information      AWARDS: School Diligence Award - 2005 Writer's Craft Award - 2005 World Issues Award - 2005 VOLUNTEER: ANN AND ROBERT H. LURIE CHILDREN'S HOSPITAL, Chicago, Illinois          Formerly Children's Memorial Hospital      