         SALES ASSOCITE       Professional Summary    Dedicated to motivated to maintain customer satisfaction and contribute to company success. Skilled and committed to addressing customer concerns with speed, accuracy and professionalism. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.      Core Qualifications          SAP  Active Listening Skills  Certified Forklift Operator  Quick Learner  Strategic thinker*              Experience     10/2016   to   Current     Sales Associte    Company Name   －   City  ,   State       Received and processed cash and credit payments for in-store purchases.  Placed special merchandise orders for customers.        Shared product knowledge with customers while making personal recommendations.          Worked as a team member to provide the highest level of service to customers.           Maintained friendly and professional customer interactions.           Helped customers apply for the store credit card           Met incoming customers and provided immediate assistance.             Completed purchases with cash, credit and debit payment methods.             Answered incoming telephone calls with professional and knowledgeable responses.            ​           03/2015   to   10/2016     Warehouse     Company Name   －   City  ,   State      Ambassador- help train new hires on how to stow items by Amazon standards Stower - Put items on the shelves that need to be put up to be sold to customers or sent to other fulfillment center.  Picker - Pick items from the shelves to be shipped to customers.  Receive- take items from the boxes that they are delivered in and place them in totes to be stowed on the shelves IOL - Inventory in Odd Locations - I hunt for items that has been stowed wrong, or brought in wrong or needs to be put up by stowers.  Destroy- Trained to log in and destroy items that have expired or broken that is not returned to the customer.            Also how to do donations to be given to local organizations that are in need.         10/2014   to   03/2015     Warehouse    Company Name   －   City  ,   State      Worked for a temporary agency inside of Amazon LLC.  Stower - Put items on the shelves that need to be put up to be sold to customers or sent to other fulfillment centers.  I was also a coach for the temporary agency for 3 month where I coached new hires during peak season (Thanksgiving and Christmas Holidays).  I also give back feedback for quality and productivity and also watch Stowers work to see how they were doing what they could do better, how they were trained and if they had any barriers or problems that they were running into as they were working and then report it back to the supervisor.         08/2014   to   09/2014     Customer Service    Company Name   －   City  ,   State      Call center for Bank Of America Provided accurate and appropriate information in response to customer inquiries.  Addressed customer service inquiries in a timely and accurate fashion.  Deposit section, answer calls for customer calls concerning their banks accounts.  Making transfers, balance inquires, travel flags, and other inquires that the customer has.         09/2013   to   08/2014     Courier    Company Name   －   City  ,   State      Pick up and deliver parts state wide for trucks and heavy machinery.         08/2012   to   08/2013     Barn Assistant    Company Name   －   City  ,   State      I worked with the foals until they were two years old: keeping them social, teaching manners, how to lead, stand, be brushed, clipped and helped them adjust to standing for farrier and vet care.  There are many things that show horses must learn to accept, as they begin their show careers.  I prepared the horses, grooming and braiding for horse shows.  I also transported horses to the vet, other barns and show grounds.         04/2011   to   07/2012     Cashier    Company Name   －   City  ,   State      Took phone orders and shipped out products to customers.  Assessed customer needs and responded to questions.  Cleaned and straightened work area.  Operated cash register with proficiency.  Provided professional and courteous service at all times.  Greeted customers promptly and responded to questions.  Counted and balanced cashier drawers.         04/2008   to   06/2008     Cycle Counter    Company Name   －   City  ,   State      Used SAP to preformed cycle counting for inventory control.  I fixed any discrepancies that I found during daily counts in the SAP system.         03/2008   to   04/2011     Assistant Trainer    Company Name   －   City  ,   State      I helped train and care for AQHA horses for show and sale.  I showed horses for the clients in Florida, Georgia, North and South Carolina at AQHA shows.  I transported horses to vet, show grounds and other barns.  I lived on the premises, and was responsible for checking on the horses day and night.         10/2000   to   12/2007     Procurement Associate    Company Name   －   City  ,   State      Equipment operator working compaction presses and conveyor furnaces.  Set up new process under the supervision of plant manager.  Shipping and receiving: Shipping clerk: Pulling inventory, packing and shipping product to customers per sales orders.  Receiving clerk: Received shipments from other divisions, check packing lists, entered into SAP and placed in inventory.  Logistic and Procurement: Used SAP software to issue purchase orders for manufacturing supplies.  Issued manufacturing work orders, coordinating with sales department.  Placed orders for product to be bought from different divisions within the corporation to be inventoried or used in manufacturing.         04/1998   to   10/2000     Kennel Worker    Company Name   －   City  ,   State      Conducted physical exams and other routine health care procedures.  Managed shelter for animals and arranging for adoption or euthanasia of confiscated animals.  Adhered to high standards of safety, cleanliness and professionalism.  Assisted veterinarians in examining animals.  Restrained animals during veterinary procedures.  I worked for two years as a kennel worker and other odd jobs.  Evaluated animals brought in by the control officers and public.          Education     1998     High School Diploma      Lugoff Elgin High SChool   －   City  ,   State              Skills    agency, balance, Call center, cash register, cashier, coach, clients, customer service, cycle counting, Equipment operator, fashion, Forklift Operator, Inventory, Inventory control, Listening, machinery, Strong organizational skills, peak, Pick, Procurement, quality, Quick Learner, Receiving, safety, sales, SAP, Shipping, Strategic, supervisor, supervision, teaching, phone   