           PROPERTY MANAGEMENT ASSISTANT         Professional Summary     Dedicated Public Relations Specialist with vast experience managing external public relations and media agencies. Skillfully manages multiple tasks and meets tight deadlines in high-pressure environments.       Skills          Bilingual in English and Spanish  Computer skills  Creative Writing  Strategy development  Social media coordination  Media relations      Critical thinking  Campaign management  Fact checking  Information gathering  Strategic Planning  Social media marketing            Work History      Property Management Assistant  ,     01/2018   to    Current      Company Name    –    City  ,   State        Introduced prospective tenants to types of units available and performed tours of premises.  Communicated with clients and tenants while offering strategic solutions to remedy problems.  Communicated effectively with owners, residents and on-site associates.  Generated professional networks by engaging in professional, industry and government organizations.  Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.         Public Relations Coordinator  ,     08/2017   to   06/2018     Company Name    –    City  ,   State        Identifying clients' needs through market research and analysis and developing forward-thinking strategies.  Analyzing clients' objectives and interests in order to create meaningful relations with media and public personas to utilize for campaigns and projects.  Creating proposals for various activations and events.  Developing and cultivating ambassadors for campaigns.  Researching and organizing event elements, including venues, guest speakers, influencers, etc.  Executing and monitoring performance of campaigns to boost brand awareness and profitability.  Analyzing the results of campaigns and reporting observations to the client through our post-event reports.  Drafting and distributing press releases, media alerts, media invites, briefing documents, and opinion editorials.  Liaising with journalists to pitch and secure the necessary media coverage.  Monitoring media coverage  Maintaining an up-to-date media list  Compiling monthly reports, and end of campaign reports.         Faculty Liaison/Textbook Supervisor  ,     04/2015   to   06/2017     Company Name    –    City  ,   State        Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.  Developed strategies to study trends in customer behavior, so as to anticipate future opportunities for growth.  Responded to requests for information from media or designated appropriate spokesperson or information source.  Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.  Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.  Increased revenues and supported business goals by developing public relations strategies and campaigns.  Actively listened to customers' requests, confirming full understanding before addressing concerns.  Led projects and analyzed data to identify opportunities for improvement.  Resolved problems, improved operations and provided exceptional service.         Stockroom Supervisor  ,     09/2013   to   01/2015     Company Name    –      State        NYC - Mens Shoes, Stocked and replenished merchandise according to store merchandising layouts.  Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.  Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.         Education        Criminal Justice      Bronx Community College   -   City  ,   State           Associate of Arts  :   Video Game Design      Southern New Hampshire University   -   City  ,   State           Certifications      Computer Science Certificate, CENTU Dominican Republic - 2009  Intermediate Python Coder/Data Analyst and advancing, DataCamp        Skills      Bilingual in English and Spanish  Computer skills  Creative Writing  Strategy development  Social media coordination  Media relations    Critical thinking  Campaign management  Fact checking  Information gathering  Strategic Planning  Social media marketing        Work History      Property Management Assistant  ,   01/2018   to    Current      Company Name   –   City  ,   State      Introduced prospective tenants to types of units available and performed tours of premises.  Communicated with clients and tenants while offering strategic solutions to remedy problems.  Communicated effectively with owners, residents and on-site associates.  Generated professional networks by engaging in professional, industry and government organizations.  Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.         Public Relations Coordinator  ,   08/2017   to   06/2018     Company Name   –   City  ,   State      Identifying clients' needs through market research and analysis and developing forward-thinking strategies.  Analyzing clients' objectives and interests in order to create meaningful relations with media and public personas to utilize for campaigns and projects.  Creating proposals for various activations and events.  Developing and cultivating ambassadors for campaigns.  Researching and organizing event elements, including venues, guest speakers, influencers, etc.  Executing and monitoring performance of campaigns to boost brand awareness and profitability.  Analyzing the results of campaigns and reporting observations to the client through our post-event reports.  Drafting and distributing press releases, media alerts, media invites, briefing documents, and opinion editorials.  Liaising with journalists to pitch and secure the necessary media coverage.  Monitoring media coverage  Maintaining an up-to-date media list  Compiling monthly reports, and end of campaign reports.         Faculty Liaison/Textbook Supervisor  ,   04/2015   to   06/2017     Company Name   –   City  ,   State      Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.  Developed strategies to study trends in customer behavior, so as to anticipate future opportunities for growth.  Responded to requests for information from media or designated appropriate spokesperson or information source.  Drafted press releases detailing relevant newsworthy information and supporting brand image, and worked with news media to spread positions.  Oversaw professional social media messaging through content development, follower engagement, social listening, trend analysis and by leveraging competitor research.  Increased revenues and supported business goals by developing public relations strategies and campaigns.  Actively listened to customers' requests, confirming full understanding before addressing concerns.  Led projects and analyzed data to identify opportunities for improvement.  Resolved problems, improved operations and provided exceptional service.         Stockroom Supervisor  ,   09/2013   to   01/2015     Company Name   –     State      NYC - Mens Shoes, Stocked and replenished merchandise according to store merchandising layouts.  Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.  Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.      