         SALES ASSOCIATE         Core Strengths          Sales understanding  Multi-tasking ability  Organizational skills.  Customer- and service-oriented  Excellent communication skills  Listening skills      Reliable and punctual  Organized  Flexible schedule            Accomplishments      Customer Interface    Greeted customers upon entrance and handled all cash and credit transactions.  Assisted customers over the phone regarding store operations, product, promotions and orders.   Stocked shelves and supplies and organized displays. Organized racks and shelves to maintain the visual appeal of the store. Verified that all customers received receipts for purchase.  Received and processed cash and credit payment for in-store purchases.  Described use of operation of merchandise to customers.  Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.  Helped customers over the phone regarding our store policy and store hours  Helped customers over the phone regarding our store merchandise   ​  ​  ​          Work Experience     08/2015   to   Current     Sales Associate    Company Name   －   City  ,   State      Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.      Excelled in exceeding daily credit card application goals.      Managed quality communication, customer support and product representation for each client.     Served as the company's only bilingual Spanish/English customer service representative.     Assisted customers with store and product complaints.     Processed and issued money orders for customers.     Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.     Organized the store by returning all merchandise to its proper place.     Processed merchandise returns and exchanges.          11/2014   to   03/2015     Team Member    Company Name   －   City  ,   State      Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.     Worked as a team member performing cashier duties, product assistance and cleaning.    ​        02/2017   to   Current     Sales Associate    Company Name   －   City  ,   State      Worked as a team member performing cashier duties, product assistance and cleaning.     Assisted customers with store and product complaints.     Organized the store by returning all merchandise to its proper place.     Processed merchandise returns and exchanges.           Educational Background     2015     High School Diploma      Monroe High School   －   City  ,   State                  Associate of Science      South Piedmont Community College   －   City  ,   State  ,   Monroe    Currently enrolled in college.        Interests     Soccer, Working out, Music/Concerts       Skills     Customer service  Customer Satisfaction  Bilingual  Quick Learner  Good interpersonal skills​  Good communication skills  Works well under pressure  Attention to detail  Collaborative team member    