         HR SERVICES REPRESENTATIVE       Summary     A multi-skilled professional with good all-round HR imformatory skills. Very capable with an ability deal with all the recruitment/processing needs of the organization. Experienced in providing timely and up to date HR advice to both managers and employees whilst at the same time making sure both the employee and employers interests are best represented.       Key Skills           Excellent telephone manner and high standard of communication skills.  Able to deal with highly confidential matters professionally & discreetly.  Strong communicative, interpersonal, team-building, and leadership  Highly developed written, verbal and presentation skills  Good computer skills with an excellent knowledge of Microsoft Word and Excel  Possess a proactive, positive and confident attitude      Professionals in Human Resources Association  Recruiting and selection techniques            Experience     10/2012   to   Current     HR Services Representative    Company Name   －   City  ,   State      Dealing with all of the recruitment needs & employment issues of the company. Ensuring the timely recruitment of new employees into the business from the initial job offer being made through to their induction into the company including offer letters and contracts etc. Duties:   Process the enrollment of new recruits  Contacted all job applicants to inform them of their application status.  Thoroughly explained the employee handbook during new employee orientations.  Process all requests for enrollment, updates, changes and claims to Group Benefit Plans  Process application for Leave and provide information to staff and managers as requested  Making sure that any promotions, transfers and pay increase take effect as planned.  Prepare job status and reference letters as requested by employees on a weekly basis  Set up and maintain correct records of employees within system databases.  Providing employment references for past employees  Prepare Offer Letters and Employment Contracts for Employees  Conducting pre/post-employment checks: reference and security checks for job applicants  Process all staff and status changes  Register new employees to Company's time clock system  Prepare company ID's for all Employees  Process application for Leave and provide information to staff and managers as requested  Assist employees and customers alike in person and phone to ensure that all issues/concerns have been rectified within a timely manner  Liaising with Managers/Supervisors of all departments to meet the demands for each department whether it is pertaining to recruiting or leave or benefits concerns/queries  Scan and attach all documentation relating to an employee to an electronic file  Ordered stationery supplies  Filed documents on a daily basis  Photocopied and faxed documents  Assisted with the packaging of payslips  Prepared the Haulage and Contractor payrolls on a weekly basis         05/2010   to   07/2011     Teller/Customer Service Representative (HEART Trainee)    Company Name   －   City  ,   State       Providing assistance as needed to the branch which equals to getting the operation of the branch up to date. Duties:  Acted as a Customer Service Representative (CSR)/Teller by opening accounts and processing transaction for members  Assisted members in using the facilities that the branch offers, also providing information on the different types of products and services that the Society offered and also of the members of the group  Batched teller transaction vouchers daily  Prepared utility payment vouchers for dispatch within the turnaround time which is set by the Society  Filed and prepared loans vouchers for dispatch daily  Prepared daily listings for the content of the Cash Deposit Box  Assisted with the filing of documents such as application cards, payroll listing, letters from internal and external members etc.  Assisted with the registration of our members on the concierge queue  Assisted with the retrieval and faxing of signature cards and other documents as requested  Prepared letters to customers and suppliers as directed          Education     2019     BSc  :   Human Resource Management    University College of the Caribbean   －   City    Jamaica      Human Resource Management (Pending)         2009     Select One  :   General    St. Jago High School   －   City  ,   State  ,   Jamaica      7 CSEC (CXC) Subjects          Professional Affiliations     The Jamaica National Building Society - Teller/Customer Service Representative       Skills     Human Resource Management, Basis, Benefit Plans, Benefits, Claims, Contracts, Databases, Documentation, File, Hr, Increase, Induction, Packaging, Recruiting, Recruitment, Security, Accounts And, Cash, Csr, Customer Service, Customer Service Representative, Dispatch, Faxing, Filing, Loans, Payroll, Receptionist, Retail Sales, Vouchers, Confident, Excel, Microsoft Word, Presentation Skills, Proactive, Self Motivated, Telephone, Word    