         CONSULTANT       Summary     Friendly and enthusiastic [Job Title] with [Number] years of specialization in [Type of Restaurant]. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.       Highlights          Detail-oriented team player with strong leadership, advising, consulting and problem resolution skills.  Offer valuable experience in sales and customer service, along with prospecting and account retention.      Maintain excellent interpersonal communication, strategic and tactical problem solving skills.  Excellence in Salesforce CRM, Microsoft Dynamics CRM and Microsoft Office suite. Proficient in Adobe suite.            Accomplishments    Dean's List for Academic Honors: Fall 1998 through Summer 2002      Experience     01/2015   -   Current     Company Name   －   City  ,   State    Consultant        to transform business operations and to achieve business goals through use of DNB tools and CRM integration.  Planned and led meetings with executives, delivered a variety of presentations for numerous initiatives ensuring program alignment with expected targets.  Transformed business operations and contributed over $8M in revenue by FY13Q2 to achieve business goals. Consultant to transform business operations and to achieve business goals.  Design, manage, and deploy complex, high-risk technical customer solutions from conception to production.         01/2011   -   01/2014     Company Name   －   City  ,   State    Senior Business Consultation Acquisitions        New Business Acquisition and Consulting  Led 24 x 7 operations amongst cross-functional teams. Resolved more than 2,000 network disruptions during our 2012 contract, resulting in decreased impact on customer revenues.  Presented weekly reports to client executives, supported and managed the client relationship across a dynamic, high intensity environment with stringent SLAs while achieving timely implementation, adhering to budget constraints, and generating new business opportunities.  Acquisition of new customers through inbound calls and chats, probing questions and value add of product suite.  Knowledgeable of full product suite from sales and marketing tools to financial services and custom API integration.  Hoover's, DNBi, FR,         01/2010   -   01/2011     Company Name   －   City  ,   State    Independent Agent        Streamlined team operations and facilitated issue resolution to meet contract compliance metrics.  Marketing AFLAC supplemental insurance products through outside sales and networking to generate accounts.  Accountable for servicing new and existing payroll accounts and policyholders, along with nominating recruits.  Consistently meet new business goals for individual direct accounts, group payroll and employee direct accounts.         01/2009   -   01/2010     Company Name   －   City  ,   State    Account Executive        Presented over 300 test cases to the State of Connecticut, which established realistic expectations of project deliverables thereby strengthening the customer relationship while also achieving deadlines and exceeding targets.  Sold Search Engine Marketing and Optimization services to businesses through face to face or phone presentations.  Responsible for generating leads, maintaining CRM data, acquiring and servicing new business accounts.  Repeatedly exceeded monthly goals by generating high levels of new clients along with excellent retention rates.         01/2008   -   01/2009     Company Name   －   City  ,   State    Owner / Publisher        Concurrently planned, executed and deployed 27 critical client projects within a 6-month period while also actively managing 100+ pipeline client projects.  Developed and successfully implemented a Concept to Production Life Cycle management enhancement solution.  Oversee all facets of the publication including client relations, ad design, layout, distribution and pay processing.  Took over entire business and turned around for print within two weeks by preserving and increasing advertisers.  Created awareness in community and grew client base and relationships with thorough account management.         01/2007   -   01/2008     Company Name   －   City  ,   State    Sales and Marketing Director        Exceeded customer expectations by clarifying project outcomes, summarizing HP's service performance data, and emphasizing benefits of service changes to customer.  Created sales division and generated new clients through consistent, persistent prospecting and networking.  Business consultant accountable for developing and launching small business video and online media division.  Responsible for all aspects of projects, overseeing entire production process, and maintaining client relationships.  API         01/2005   -   01/2008     Company Name   －   City  ,   State    Account Executive and Media Consultant        Consultative outside sales position requiring organization, self-motivation and time management skills.  Consistently achieved objectives for revenue generation through print, online and search engine advertising sales.  Responsible for prospect generation, along with all aspects of account development and retention.          Education     2002     St. Edward's University   －   City  ,   State  ,   US    Bachelor of Arts  :   Communications    St. Edward's University, Austin, TX 1998- 2002 Bachelor of Arts Degree in Communications with Specialty in Communication Studies: GPA 3.8        Presentations    Planned and led meetings with executives, delivered a variety of presentations for numerous initiatives ensuring program alignment with expected targets      Skills     Sales, Marketing, Sales And, Operations, And Marketing, Api, Integration, Integrator, Budget, Financial Services, From Sales, Outside Sales, Account Executive, Search Engine, Account Development, Advertising, Advertising Sales, Sales Position, Time Management, Accountable For, Networking, Clients, Crm, Customer Relationship Management, Accounts And, Direct Accounts, Metrics, Payroll, Cases, Leads, Optimization, Search Engine Marketing, Test Cases, Account Management, Client Relations, Facets, Life Cycle, Pipeline, Publisher, Benefits, Business Consultant, Created Sales, Production Process, Prospecting, And Account, Customer Service, Detail-oriented, Dynamics, Dynamics Crm, In Sales, Microsoft Dynamics, Microsoft Dynamics Crm, Microsoft Office, Ms Office, Problem Resolution, Problem Solving, Public Relations, Receptionist, Retail Sales, Team Player, Business Operations, Solutions    