         TEACHER       Professional Summary     Savvy teacher with superb Problem Solving, SEO, Analytics and  Microsoft Office skills. Reliable, organized and personable.          Core Qualifications          Microsoft Office  Advanced Problem Solving  Client-focused  Innovative  Customer service-oriented  58 WPM typing speed  Results-oriented      Seo  Analytics   Quick learner  Computer proficient  File/records maintenance  Team-player  Accurate and detailed              Experience      Teacher   12/2014   to   Current     Company Name   City  ,   State       Applied the positive reinforcement method to redirect negative behaviors.  Conducted small group and individual classroom activities based on differentiated learning needs.  Wrote daily and weekly lesson plans.  Supported students in developing strategies for individual needs and classroom group dynamics.  Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.  Assisted four to six students per station during small group learning periods Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.          Paraprofessional   01/2014   to   12/2014     Company Name   City  ,   State       Helped prepare daily lesson plans for activities and lessons Applied the positive reinforcement method to redirect negative behaviors Observed students to supply teachers with feedback regarding potential learning blocks and opportunities for support Assisted four to six students per station during small group learning periods Supplied one-on-one attention to each student, while maintaining overall focus on the entire group.          Substitute Teacher   09/2013   to   01/2014     Company Name   City  ,   State       Supported students in developing strategies for individual needs and classroom group dynamics.  Physically and verbally interacted with students throughout the day to keep them engaged.  Encouraged students to be understanding of and helpful to others.  Communicated effectively with educators from various grade levels.          Customer Solution Specialist   07/2012   to   06/2014     Company Name   City  ,   State       Answered customers' questions and addressed problems and complaints in person and via phone.  Educated customers on product and service offerings Offered exceptional customer service to differentiate and promote the company brand.  Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience Built customer confidence by actively listening to their concerns and giving appropriate feedback.  Offered direction and gave constructive feedback to motivate team members.  Marked clearance products with updated price tags.  Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.  Operated a cash register to process, cash, check and credit card transactions.  Helped customers select products that best fit their personal needs.          Teacher   05/2013   to   08/2013     Company Name   City  ,   State       Applied the postitive reinforcement method to redirect negative behaviors.  Conducted small grooup and individual classroom activities based on differeniated learning needs.  Wrote daily and weekly lesson plans.  Supported students in developing strategies for individual needs and classroom group dynamics.  Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.          Server   07/2011   to   07/2012     Company Name   City  ,   State       Accepted payment from customers and made change as necessary.  Apportioned and served food to facility residents, employees, or patrons.  Assisted diners with seating as needed.  Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.  Cleaned bars, work areas, and tables.  Cleaned up spilled food, drink and broken dishes, and removed emply bottles and trash.          Sales Representative   05/2008   to   08/2011     Company Name   City  ,   State       Answered customers' questions and addressed problems and complaints in person and via phone.  Educated customers on product and service offerings Offered exceptional customer service to differentiate and promote the company brand.  Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience Built customer confidence by actively listening to their concerns and giving appropriate feedback.  Offered direction and gave constructive feedback to motivate team members.  Marked clearance products with updated price tags.  Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.  Operated a cash register to process, cash, check and credit card transactions.  Helped customers select products that best fit their personal needs.          Sales Representative   05/2011   to   07/2011     Company Name   City  ,   State       Answered customers' questions and addressed problems and complaints in person and via phone.  Educated customers on product and service offerings Offered exceptional customer service to differentiate and promote the company brand.  Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience Built customer confidence by actively listening to their concerns and giving appropriate feedback.  Offered direction and gave constructive feedback to motivate team members.  Marked clearance products with updated price tags.  Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.  Operated a cash register to process, cash, check and credit card transactions.  Helped customers select products that best fit their personal needs.          LIBRARIAN ASSOCIATE   09/2010   to   05/2011     Company Name   City  ,   State       Maintained an inventory of contents for the rare books and archives collections.  Reshevled books to maintain a neat and tidy reading area.  Monittored the lending or reserved course materials.  Troubleshooted technical problems with library computers and other technology.  Answered patrons' questions at the circulation desk.  Enforced circulation policies and procedures.  Maintained complete and accurate records of all library transactions.          Barista   07/2007   to   08/2007     Company Name   City  ,   State       Accepted payment from customers and made change as necessary.  Apportioned and served food to facility residents, employees, or patrons.  Assisted diners with seating as needed.  Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.  Cleaned bars, work areas, and tables.  Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash.          Education      Bachelor of Arts  :   History & Social Studies Education   May 2012       Longwood University   City  ,   State  ,   United States      History & Social Studies Secondary Education  Minor in Anthropology         Virginia and Florida Professional Teaching License                    Skills      organizational skills  problem-solving  customer service  people person  active listener     