         TSO/FLOATER       Career Overview     To obtain a position to provide for my family after finishing my call of duty and term of service I indebted to my country with Honor and Pride…   IT specialist versed in software administration and data communications.  Highly skilled Personal Computer Support Technician offering vast knowledge of network security at desktop, server and internet levels.   Efficient and organized surveillance professional with 7 years in security and safety compliance. Extensive security guard training. as well as MP training (Military Police)   Quality-focused and efficient Cook adept at preparing and plating food in high energy, fast-paced kitchens.Line Cook with more then 10 years of experience in high-pressure culinary environments. Skilled in preparing large volumes of food quickly and efficiently.  Seeking to use culinary skills and expertise to prepare a special variety of dishes in a professional, rewarding environment.        Qualifications          Sun Certified Java Developer (SCJD)  Technical help desk experience  CISCO Certified Network Associate (CCNA)  Strong analytical skills  GUI and tools  UNIX/LINUX  Strong collaborative skills      Web content management  Proficiency in TCP/IP protocols  Document management  Optimizing and performance tuning  Testing  Excellent problem solving skills  Knowledge of streaming video platforms            Technical Skills        Skills    Experience    Total Years    Last Used    Proficient in Word, Excel, and powerpoint    Personal Computer Support Technician    12    2008          Accomplishments      Strategy and Planning     Developed and communicated Web site usage, security policies and standards to all users.  Established policies and procedures for publishing Web pages and applications in conjunction with content creators and sales staff.    IT Training     Successfully trained 25 employees to use new operating system.    Network Security     Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links.  Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.         Work Experience     12/2009   to   05/2011     TSO/Floater    Company Name   －   City  ,   State      G4S is a leading name in security solutions for the private sector.  It employs those.  seeking to protect others in the nation's most important buildings.  Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Reported all incidents, accidents and medical emergencies to law enforcement.Responded quickly to medical emergencies, bomb threats and fire alarms.Issued security badges and visitor passes to all guests.Checked passes and credentials of persons seeking to enter the property.Continuously monitored security cameras and fire, building and alarm systems.            My duties included Observing & Reporting any movement between sectors, checking ID Badges.  of Contractors coming and going, as well as securing everything within my post until I.  was properly relieved by another Security Officer.         08/2008   to   03/2009     Customer Service Representative    Company Name   －   City  ,   State      Collected customer feedback and made process changes to exceed customer satisfaction goals.Made reasonable procedure exceptions to accommodate unusual customer requests.Provided accurate and appropriate information in response to customer inquiries.Demonstrated mastery of customer service call script within specified timeframes.Formulated and enforced Service Center policies, procedures and quality assurance measures.         01/2009   to   01/2015     N/A

Aviation Mechanic/Military Police Officer    Company Name   －   City  ,   State     Trained and instructed subordinates and supported units on transitioning into the unit.  Determined elevation and grid azimuths with maps and map overlays.Effective decision-maker in high-pressure environments.Managed receipt, storage and issue of ammunition processes.Patrolled areas and allowed restricted area access for authorized personnel.Led military police teams in support of battlefield operations.Maintained complete accountability during redeployment of all sensitive items and communication equipment.Maintained rifles, machine guns, mortars and hand grenades.Evaluated terrain and recorded topographical information.         Education and Training     2004     Diploma  :   Personal Computer Support Technician    Lincoln Technical Institute   －   City  ,   State  ,   united states     3.2  GPA      Emphasis in Mous Training         2003     Certificate  :   Electronic Systems Technician    Job Corps   －   City  ,   State  ,   United States     Coursework in Industrial Manufacturing, Safety Engineering, Tooling Technology Manufacturing and Process TechnologyCoursework in Electrical and Industrial Engineering        1998     Diploma  :   General Education    Fairmont Heights High School   －   City  ,   State  ,   United States            Skills       