         RECEPTIONIST AND VETERINARY TECHNICIAN           Summary     Dedicated and focused Office Administrator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed.       Highlights          Microsoft Office proficiency  Excel spreadsheets  Meticulous attention to detail  Self-directed  Time management  Professional and mature  Strong problem solver  Resourceful  Dedicated team player  Strong interpersonal skills  Understands grammar  Proofreading  QuickBooks expert  AR/AP  Medical terminology  Mail management  Self-starter      Motivated  Dependable  Power Point proficiency  Outlook proficiency  Internet research  Dedicated with a reputation for consistently going beyond what is required            Experience      Receptionist and Veterinary Technician    June 2007   to   September 2014     Company Name   －   City  ,   State      Scheduled surgeries and routine appointments   Drew blood samples   Developed X-rays   Managed inventory and documentation   Ordered medical supplies and animal food   Administered vaccines, medication and performed lab tests  Assisted in surgeries and euthanasias.          Administrative Specialist and Personal Assistant    May 2013   to   December 2013     Company Name   －   City  ,   State      General administrative responsibilities included coordination of calendars (scheduled and coordinated arrangements for meetings, anticipated conflicts and needs), processed expense reports, and regular communications for cross-functional departments.  Provided systems support, establishing appropriate documentation and tracking of business processes include budget reports, and updating church members on New Songs custom computer program, CCB   Demonstrated excellent knowledge of skills with specific and commonly used office software (e.g., MS Office, Excel, and Power Point), expert knowledge of New Song Community Church's specific processes (e.g.,CCB.), and kept current on all training and upgrades.  Created mail distribution process and maintained on a daily basis  Used appropriate discretion in the management of information and managed confidential New Song Community Church's information in a professional manner.  Balanced tasks, activities, and productively set priorities of projects in conjunction with pastor's needs.  Understood the strategic business objectives of Assimilation within the church including managers and staff to execute appropriate administrative tasks to accomplish business objectives productively.  Created and maintained spreadsheets to accurately track expenditures by project.          Administrative Executive and Accountant    February 2013   to   December 2013     Company Name   －   City  ,   State      Provided excellent customer service to clients.  Provided assistance to staff by performing general office work such as filing, scanning, printing and invoice processing.  Prepared invoices, billed clients, and initiated payment plans if necessary.  Provided constant telephone, in-person, and e-mail contact with customers.  Responsible for managing the office (answered phones, filed, prepared monthly financial reports and financial analysis, etc.).  Presented quotes to customers for communication services  Accountable for cash transactions, and balance incoming revenue on a daily basis.   Managed accounts receivable and accounts payable by the use of Quicken Books.          Fitness Executive and Corporate Sales Representative    November 2011   to   December 2012     Company Name   －   City  ,   State      Engage members and prospective members in product sales and promotions.  Schedule preventative maintenance and vendor management  Maintain corporate partnerships and drive lifetime membership sales.   Responsible for daily currency handling.   Ability to perform CPR and use an AED.  Greet and assist all members and staff in any needs or issues that arose within the club on a daily basis.          Education      Associates Degree   :   Business Management  ,   2007    Harford Community College   －   City  ,   State  ,   United States     Emphasis in Business Management and Biology         Emergency Medical Technician-Basic, Emergency Vehicle Operator, CPR/AED Certified   :   Fire Science  ,    2005    Maryland Fire and Rescue Institute   －   City  ,   State  ,   United States            Diploma   :      2004    North Harford High School   －   City  ,   State  ,   United States     Graduated with honors  Presidential Academic Achievement Award  Student government representative         Interests     Chiari and Syringomylia Foundation:   As a sufferer and member of Chiari and Syringnomylia Foundation it is an organization I hold very dear to my heart. I have promoted, fund-raised and organized charity walks. I have gotten corporate sponsors and donors as well as organized doctors and speakers to present and educate on the subject.   Bel Air Volunteer Fire Company:   As a member of Bel Air Volunteer Fire Company, I was trained to provide emergency medical care, maintain composure in stressful and high intensity situations. I also was taught defense yet safe driving of an ambulance as well as filing proper state documentation. I also served as support to other fire stations and community functions.   Habitat for Humanity:   As an active participant in Habitat for Humanity, I helped rehabilitate, restore and build housing for the less fortunate in my local community. I learned a sense of community, hard work, dedication and appreciation. March of Dimes :  As a participant and volunteer of March of Dimes, I have fund raised hundreds of dollars for babies and children with Diabetes. I have also walked numerous miles in their honor. I have worked registration tables and water booths.        Skills     AR/AP, administrative, billing systems, business processes, CPR,  excellent customer service, filing, financial, insurance, inventory,  Excel, MS Office,  Outlook, Power Point, Microsoft Word, Internet research, policies, processes, protocols, Quick Books,     