         FINANCE MANAGER         Summary    Detailed oriented Finance Manager who is adapt at meeting dealership and customer expectations. A proven top producer track record of at least 15 years in the automotive and F&I department. Consistently exceed monthly goals by dealership. Top producer in all past dealership employment, while maintaining CSI scores above company standards. Excel at accurately and timely funding of both paper contracts and Econtracting. Well trained in menu selling of vehicle service contracts, maintenance, and aftermarket products. Compliant Skilled at tracking customer balances, approving loan applications, and verifying customer information. Specialize in establishing productive relationships with customers seeking finance options.  Looking forward to harnessing all existing skills and aligning it with a company that has long term success and upward mobility.      Highlights          Solid knowledge of financing procedures and credit options within the auto industry           Ability to offer a variety of financing options to customers  Adapt at effectively supervising smaller and larger staffs      Ability to establish and maintain an updated customer database  Proficient at working well independently and in a team environment  Extensive internal and external communication and organizational skills            Accomplishments      Top Finance manager of the year for the past 2 years.  2002 salesman of the year 2003 Closer of the year, was presented with a Rolex watch  Top producer from salesman to sales manager (can provide numbers for your review)  Averaging $2,000 gross profit per unit sold  Hit all mandatory penetrations every month.        Experience      Finance Manager  ,   08/2012   to   Current    Company Name   －   City  ,   State      Develop loan packages for lenders and maintain accuracy in all paperwork   Analyze credit reports, verify customer employment, financial data and fiscal statements   Offer vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products, extended warranties, complete explanation of manufacturer and dealership service procedures and policies  Seek new lending institutions and maintain good working relationships to secure competitive interest rates and financing programs   Maintain profitability of the finance department while controlling expenses and maintain an excellent customer satisfaction rating             Submit paperwork to and obtain approval from finance sources on all finance deals   Work with Sales Manager to secure a reasonable profit from every sale   Check all paperwork for correct title, lien information, taxes, etc.  Establish and meet monthly objectives   Verify insurance with customers agents, obtain deposits, verify trade payoffs   Negotiate with financial institutions to get deals financed and funded   Prepare and submit DMV documentation   Proficient use of auto dealer software such as KarPower, DealerClick, Reynolds & Reynolds   Handle cash, checks and credit card payments for in house financing as well as daily transactions   Understand and comply with federal, state and local regulations that affect new and used-vehicle and finance departments preformed administrative functions such as handling phones, filing, faxing copying and data entry   Prepare contracts and Warranty forms Facilitated DMV Paperwork   Products sold included alarms, lojack, warranties, maintenance Contracts, fuel savers etc.  Familiar with loan structures, rates, and bank programs.          FINANCE DIRECTOR/SALES MANAGER  ,   09/2006   to   07/2012    Company Name   －   City  ,   State      Top nationwide numbers on both the sales desk and in finance.  Established and maintained monthly forecasted income, penetration levels, and customer satisfaction index (CSI) scores   Oversaw dealership's customer loan origination and approval process while maintaining strong relationships with prime and subprime lenders   Generated monthly, quarterly, and year end reports   Ensured that all dealership processes and procedures were followed   Analyzed credit reports, verify customer employment, financial data and fiscal statements   Offered vehicle financing and insurance to customers and provided them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies   Maintained profitability of the finance department while controlling expenses and maintain an excellent customer satisfaction rating   Established and maintained good working relationships with several finance sources, factory and otherwise   Submitted paperwork to and obtain approval from finance sources on all finance deals   Checked all paperwork for correct title, lien information, taxes, etc.  Established and met monthly objectives   Verified insurance with customers agents, obtained deposits, verified trade payoffs   Negotiated with financial institutions to get deals financed and funded Prepared and submitted DMV documentation  Proficient use of auto dealer software such as KarPower, DealerClick, Reynolds & Reynolds  Understood and complied with federal, state and local regulations that affect new and used-vehicle and finance departments   Familiar with loan structures, rates, and bank programs.  Managed finance department   Responsible for dealership being contractually and legally compliant   Worked directly with the Manufacturer to insure compliance training was implemented   Compliance with all DMV contract law   Implementing and training finance staff while maintaining an incredible profit center for the dealership.          Sales Manager  ,   05/2001   to   09/2006    Company Name   －   City  ,   State      High volume dealership selling 250-300 cars a month.  Managed a team of 6-8 salesman, motivated, trained, and set goals.  Forecasted goals and objectives for the department and strived to meet them   Established recommended sales and profit objectives   Established personal income goals that were consistent with dealership standards of productivity, and devised a strategy to meet those goals   Stayed abreast of incoming inventory, features, accessories, etc., and how they benefit customer   Attended managers meetings and training as requested   Reviewed and analyzed actions at the end of each day, week, month and year to determine how to better utilize time and plan more effectively   Knowledge of all federal, state and local laws which govern retail auto sales   Interacted with all departments to realize customer satisfaction goals   Recruited, hired,managed, and monitored the performance of all vehicle sales employees   Supervised the efforts of a salesperson to enhance the image and customer satisfaction ratings of the dealership   Monitored and analyzed salespeople's performances   Assisted salespeople closing deals   Communicated with salespeople to ensure that dealership policies and procedures a were understood and followed   Maintained a timely owner follow-up system              Owner/CEO  ,   07/1995   to   05/2001    Company Name   －   City  ,   State      Founded and successfully developed a mid-level nutritional internet business   Marketing and Advertising  Performed accounting functions; accounts payable, accounts receivable, invoicing, monthly account reconciliation, and bank deposits   Web-Site Development   Handled all bill collections and credit inquiries Arranged and conducted staff meetings   Managed all employees and staff Domestic & International Shipping/Packaging   Responsible for maintenance of equipment and company vehicles.          Skills    Career minded personality with expertise in sales and management.  Strong communication and customer service skills. Experience in creating a positive sale environment.  Finance Director experience, strong attention to detail and follow up skills.  Administrative duties, preparing contracts, account reconciliation, accounts payable/receivable, credit, e-commerce, invoicing, marketing, windows applications, organizational skills, public relations, web-site development, web marketing.      Education        Business/Marketing Business/Marketing Business Administration  ,  1985    Coeur d'Alene High School           Business/Marketing Business/Marketing Business Administration           Business Administration Business/Accounting  ,  1987    North Idaho College                           Business Administration Business/Accounting           Business/Accounting      Trend Business College           Business/Accounting Graduated with Honors      