         BANK TELLER       Professional Summary    Personable, high-energy nursing professional. An ambitious individual who has a demonstrated ability to address patient's needs in a timely manner. Proven success in dealing with patients and families from different backgrounds. Eager to work in a busy environment to achieve the highest level of patients' satisfaction.      Licenses     CPR certified through American Heart Association        Skills     Medical Terminology  Vital Signs & Patient Monitoring   Electronic Health Record  HIPPA Regulations/ Privacy  Patient Safety & Care  Patient Advocacy and Support  Medication Administration   ​       Professional Experience     09/2015   to   Current     Bank Teller    Company Name   －   City  ,   State       Professional tellers are responsible for providing a positive customer experience that leads to improved satisfaction and sales.  Professional tellers process transactions accurately and efficiently in a fast-paced environment while simultaneously introducing products and services that meet the customer's needs and encouraging customers to expand their relationship with Bank of America.  Your duties may include, but are not limited to the following: Create a connection and develop rapport with customers to provide outstanding, personalized service Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions that will benefit them Ensure customers/clients are quickly connected to the appropriate teammate with the expertise to meet their needs Meet or exceed sales goals by influencing customers to learn about products/services that will benefit them Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers.         09/2014   to   05/2015     Retail Sales Consultant    Company Name   －   City  ,   State      Interacting among clients with a primary focus on business retention and new business roll outs; provided superior support services aligned to the client's priorities in order to drive loyalty and maximize the business value of their investment.  Driven to meet all sales goals and educated all customers on available promotions and product plans.  Maintain strong knowledge of all products, accessories, pricing plans, promotions and service features.  Provide efficient, courteous customer service and assist in all aspects of product offerings and services.  Recognized as number one in the store for newest accounts opened for the months of February and March 2015.  Ranked Top 5% in store the entire term of employment Voluntary customer service training completed, gained advanced customer service skills to improve productivity Established strong networking relationships with every customer.         12/2011   to   Current     Aviation Resource MANAGER    Company Name   －     State      Review, plan, and implement aircraft and crew schedules from day of scheduled events to 6 months in advance to ensure optimum crew and aircraft usage relative to clients requests while accounting for crew rest requirements, crew schedules, aircraft maintenance, and unexpected developments.  Processed 9,500 flight requirements, verifying currencies in Aviation Resource Management System with zero delays in status.  Conducted 62 flight record reviews, updating personnel data reducing workload by 20 percent.  Organized base training for 21 personnel on best practices.  Adapted by 4 Organizations).  Oversee and supervise 12 personnel during daily operations.         07/2011   to   12/2011     Administrative Executive    Company Name   －   City        Provided high-level administrative support to 5 leading military officials by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, emailing, receiving visitors, arranging conference calls, and scheduling meetings.  Train and supervise lower-level clerical staff.  Authenticated 487 authorizations for 375 personnel with 100 percent accuracy.  Organized office filing plan, labeling/auditing 800 packages ensuring compliance.  Generated 24 flight orders for North Atlantic Treaty Organization; 67 successful training tasks completed.          Education and Training     2012     High School Diploma      Jefferson County High School   －   City  ,   State  ,   30434     GPA 3.7   Graduated top 5% of my class          2015       Aviation Management    Community College of the Air Force          GPA:   GPA: 3.5    Aviation Management       2015           Georgia Southern University           BLS through AHA. Expires 2017  ​        2016       Associates in Pre Nursing     East Georgia State College    －   City  ,   State  ,   30458           2017       Nursing     Georgia Southern University   －   City  ,   State  ,   United States    GPA:   GPA: 3.6     






Completed
First Semester of Georgia Southern Clinical.   Acute Nursing Clinical at East Georgia Regional Medical
Center Med Surgical Floor and St Joseph Candler Hospital TCU.           Additional Information      Awards
Airman of the Year (X2)
Aviation Resource Manager of the year Major Command Level (Air Combat Command)
Airman of the Quarter Squadron Level (X6) Air Force Achievement Medal.  A member of the Student Nurses Association at Georgia Southern University      