         CONSULTANT         Profile    Knowledge of most common operating system
*Superior troubleshooting ability 
*Ability to install and configure networks and personal computers
*Excellent customer service skills          Professional Experience      Company Name     January 2008   to   Current     Consultant   City  ,   State      Provide support for laptops, desktops and networks.  Troubleshoot all computer issues both remote and onsite.  Custom build systems based on user specifications.          Company Name     October 2003   to   December 2008     Instructor   City  ,   State      Taught basic and advanced computer classes.  Created appropriate assessments to verify learning.  Classes included:  MS Windows, Office and A+ Certification.          Company Name     September 2003   to   November 2006     Computer Technician   City  ,   State      Travelled throughout the state.  Installed and repaired both hardware and software systems.  Kept on-call hours on both nights and weekends.          Company Name     June 2002   to   August 2003     Computer Technician   City  ,   State      Maintained uptime of computer network and database systems for students and facility.  Ran wiring and cabling for entire network in schools.  Consulted with faculty that had computer issues.          Education      Thomas College     2012       Masters of Education      City  ,   State              Thomas College     2010       Bachelor  :   Computer Information Systems    City  ,   State      Computer Information Systems             2002       CompTIA
A+ Hardware and Software                   2003       MMTC
Net+ Certification              Skills    A+, A+ Certification, basic, cabling, Hardware, database, desktops, laptops, Office, MS Windows, network, networks, Troubleshoot, wiring   