         QA ENGINEERING MANAGER           Professional Summary    Seasoned Engineering Manager with ability to build and motivate high-performing engineering team with over 14+ years of experience in cards and payments industry, committed to rapidly and efficiently completing projects by leveraging team-based frameworks to best leverage available engineering talent. Self-motivated, forward thinking mindset, solution-focused, clear communicator, decision maker and problem solver.      Skills          QA Engineering software expertise - Design, Estimate, Execute, Maintain and Document.  Technical communication skills - Bug Triage, reporting, technical reviews, Root cause analysis  Automation tools - Design and Implement  Collaborating with stakeholders - Roadmap, Managing releases, Demos, Risk mitigation planning,      Organization and Time management - resource planning  Leadership - Strategic Planning, Team building, Conflict resolution, Training & Development, mentoring  Behavioral skills - Forward-thinking mindset, Detail-oriented, Multitasking abilities, Flexible & Adaptable            Work History      QA Engineering Manager  ,     01/2016   to    Current      Company Name    –    City  ,   State        20+ EMV certs in calendar year with team of 2+ cert Analysts.  Managed fast paced project delivery from QA for time sensitive and key projects for company.  Collis tool (BTT) automation using Python to reduce EMV test cases execution time to 1 week for all brands, thus completing any EMV certification within 3 months.  Design test automation using Katalon to for improved regression test coverage and reduce time to complete release cycles to less than 1 week.  Managed and Implemented spreadsheet based automation, that helped in improved test coverage and reduced production bug by 20% and rollbacks by 80%.  Performed resource and project trade off analysis to meet roadmap schedule, product life-cycle (PLC)/Software Dev Life-cycle (SDLC) and QA requirements, resulting in development of best practice models.  Reviewed project goals and objectives on monthly basis with project manager and design team.  Used critical thinking to break down problems, evaluate solutions and make decisions.  Managed team of 8 employees, overseeing hiring, training, and professional growth of employees.  4 promotions within team including 1 lead and 1 manager.         Software Certification Analyst  ,     04/2015   to   01/2016     Company Name    –    City  ,   State        Instrumental in procuring 1st EMV certification within 6 months of joining.  Reduced overall EMV certification timeline from 1+ year to  Automation of EMV Certification and Transaction link application using spreadsheet based input.  Established myself as go to person for any QA issue within QA and Merchant Implementations team.  Created common test/tool strategy to supplement automation for regression and functional testing; reduced time to market.  Instrumental in doing POC on different test management tools (zypher, Jira, QA complete) to identify best suited for company needs(Jira).         Project Lead  ,     09/2005   to   04/2015     Company Name    –    City  ,   State        Received core value awards - “SYNERGY” in 2009 for team building and “SMART” in 2012 for Individual performances.  Nominated for BRAVO award in First Data (2012 and 2014).  Automation improvement using PERL scripting.  Established involvement of frontend application into Change release management and helped to identify key issues during backend testing.  3 times achiever of “0” issues in support queue as offshore lead.  Planned, executed and promoted total of 10+ releases in calendar year.  Produced quality standards, checklists, report templates and processes for same.  Developed and trained junior team members by leveraging industry experience to achieve optimal project strategy.         Education      Master of Computer Applications (MCA)  :   Computer Applications, Software Engineering, Databases, Networking, and Operating Systems  ,   2005     Devi Ahilya University               Bachelors of Science  :   Electronics  ,   2002     Devi Ahilya University   -   City       Micro-processors, Databases, Networking, and Operating Systems        Certifications    Certified Scrum Master (CSM) – Certificate code: 1221056, Expires May 2022
Certified Tester Foundation Level (CTFL) - Certificate code: 17-CTFL-02141-USA No Expiry
Agile Scrum Foundation - Certificate code: 2146592, No Expiry
Using Python for Automation – LinkedIn, No Expiry
Python: XML, JSON, and the Web – LinkedIn, No Expiry
SQL for Testers – LinkedIn, No Expiry      Technical Skills     ·  Test Methodologies:  Regression Testing, Black box testing, Sanity testing, boundary analysis, requirement analysis (Static testing), Performance Testing, system integration testing, functional testing, manual testing.  ·  Test Artifacts:  Test Estimation, Test plan, Test coverage, Traceability matrix, bug tracking, automation design, Test scenario engineering  ·  Programming Tools:  Python, Katalon studio, XLS data input, UNIX Shell/PERL scripting, Groovy, REST, JSON, XML, ISO 8583, EMV tags, TCP, HTTP, POSTMAN, curl-siege, Jmeter, COBOL, JCL, CICS, Postman,  ·  Operating Systems:  Unix-AIX, Unix-Solaris, Linux, Windows, IBM-AIX  ·  Virtual Systems:  VMWare, VSphere, Proxmox,  ·  Payment terminals:  VeriFone, Ingenico, Equinox, PAX and Innowi, Key Management, KPI, DUKPT, Key Injection, KEK  ·  Version Control Tools:  Git-bash, Git-stash, Git-lab, TorquiseSVN, SourceTree, VSS  ·  Database and Tools:  Oracle 11g, Oracle 12c, PostgreSQL, MongoDB, PGAdmin 4, SQL Developer, SQL management studio, Toad, DB2  ·  Project Management:  Confluence, Jira, Microsoft Office Suite, Bugzilla, redmine, HP Quality center  ·  Project Management Methodologies: Agile, Scrum, Waterfall, Iterative,  ·  Talent Management tools:  HireRight, iCIMS  ·  POS Systems:  Micros, Restaurant Manager, Symphony, positouch, broadPOS  ·  EMV Systems : BTT (UL), ICCVerify, VCMS, VTS, Astrex, Discover RCT, ATS, MAS, MDFS, ACI-Interchange, ACI-PRM, ACI-ADM, TSYS CertifyNow, FirstData CertPro and more.    