         CONCIERGE         Professional Summary    I am looking for a job where I can put my positive strengths and abilities to good use. I am an efficient and
cheerful worker who relates to people with compassion and understanding. I am discreet, trustworthy, and
dedicated.
Authorized to work in the US for any employer.      Licenses     Certified Nursing Assistant      Skill Highlights          Highly organized  Professional behavior and telephone manner  Computer literate  Able to perform without close supervision  Able to prioritize  Able to work under stress  Patient care and safety  Medical terminology  Electronic medical records  Vital signs and patient monitoring  Privacy/Hippa regulations  Patient advocacy and support              Professional Experience      Company Name    City  ,   State    Concierge   02/2016   to   Current       Welcome owners and vendors upon entrance   Act as point of reference for those who need assistance or information and attend to their wishes and requirements   Understand the owner's needs and provide them with personalized solutions by suggesting activities and facilities provided   Provide extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations   Arrange events, excursions, transportation etc.  upon request Answer the phone and make reservations, take and distribute messages, mail, and packages and redirect calls   Respond to complaints and find the appropriate solutions   Monitor a very extensive security system to maintain the owner's privacy and safety.          Company Name    City  ,   State    Health Unit Coordinator / Certified Nurse Assistant   02/2009   to   02/2016       Performing various activities to support the provision of patient care and clerical duties under the supervision and/or direction of Staff Nurse and assists RN/LVNs in treatment and care of patients.   Performing numerous personal care and clerical services to ensure patient's safety, comfort, cleanliness, and to support patient activities.   Training new employees   Ensure Hippa compliance   Scheduling lab tests   Registering patients   Ensure patient safety and comfort while providing transfer, or assisting with mobility, from one location to another in accordance with established procedures  Assists with the proper nutrition and accurately records meal and nourishment intake and calorie count   Promptly answers all patient call lights   Initiates, and assembles and maintains patient chart/Kardex in accordance with established procedures   Uses Epic computer charting accurately and promptly transcribes physician orders   Processes ordered tests, medications, procedures, and appointments appropriately and coordinates appropriate transportation   Processes admits/transfers/discharges   Monitors and records patient's vital signs, intake and output and other measurements in accordance with unit routines as directed   Monitors patients and reports patients' conditions at regular intervals and promptly reports any signs or symptoms of concern to appropriate party   Helping patients with toilet and bathroom needs   Peri and catheter care on ante partum, laboring, and postpartum women   Maintains unit equipment in good working order and notifies the appropriate parties promptly when requires service or repairs   Prepared patient rooms prior to their arrival.      Ensuring a safe and healthy environment for nursing staff and patients.  Ensuring compliance with hospital rules and regulations.          Company Name    City  ,   State    Housekeeping   02/2008   to   02/2009       Environmental Services Labor and Delivery   Performed routine cleaning and sanitizing in offices, exam rooms, procedure rooms, stairs, restrooms, elevators, and other ancillary areas.  Performed discharge cleaning of patient rooms   Changed bed lines and cleaned patients rooms   Terminal clean of labor beds and operating rooms   Cleaned equipment properly and distributed based on patient needs   Followed infection control   Maintained all assigned rooms, areas, and spaces in a clean, neat, and sanitary manner using the chemicals and process required by the EVS Department.          Company Name    City  ,   State    Certified Fitness Instructor/Circuit Coach   02/2002   to   02/2008       Trained and motivated ladies in the use of the 30 minute Curves Circuit   Conducted nutrition meetings on a 1:1 basis and group setting   Completed monthly fitness goals for members   Gave assistance, instruction, and motivation of members on the Curves Weight Loss Program   Participated in new member campaigns, guest production, and sales Marketing of Curves gym and obtaining new members   Various Club administration activities.          Education and Training      High School Diploma  :  General   1988     Belton High School  ,   City  ,   State              Skills     Patient-focused care,   Excellent interpersonal skills,   Compassionate and trustworthy caregiver,   Detail-oriented,   Medical terminology     