         DIRECTOR OF COMMUNITY             Skills        Adobe Creative Suite, Microsoft Office Suite, Google Apps, Facebook, Twitter, Instagram, Pinterest, Tumblr, Google+, Youtube, Blogger, Wordpress, Vertical Response, Constant Contact, Raiser's Edge, ProClass, CampusCafe, RetailPro, ILS, Rentrak
ADDITIONAL WORKSHOPS
Visual Thinking Strategy, Arts & Healthcare, Community Art Projects, Art & Storytelling, Encaustic Painting, Ceramics, Printmaking.            Experience      Director of Community    August 2017   to   Current     Company Name   －   City  ,   State      Provide customer service and administrative services, acting as main point of contact for Community Education office.  Facilitate operations and communications with other offices regarding IT, Finance, Security, and HR.  Use design experience, writing, and computer skills to market events and programs.  Design promotional materials for print and web as needed, such as postcards, fliers, banners.  Manage social media pages and design ad campaigns, leverage analytics.  Increased social media activity by 30% over past two years.  Design and analyze email marketing campaigns.  Research and coordinate with marketing staff to place web and print ads.  Event planning and management for community engagement.  Provide administrative support to a wide range of constituents.  Assist students with registration, class preparations and communications while working toward enrollment goals.  Increased enrollment by 7% through fresh marketing strategy and improved customer service policy.  Assist faculty with design of courses, scheduling, contracts, and facility and supply needs.  Curate art classes and workshops for triannual course catalogs, collecting images, bios and descriptions.  Proofread and edit catalog content.  Coordinate bulk mailing.  Manage vendor and account relations for materials and supplies, tracking and placing of orders.  Process tuition payments, request and track refunds.  Oversee scholarship program.  Develop faculty pay schedule.  Draft, collect and archive contracts.          Assistant Director    November 2012   to   August 2017     Company Name   －   City  ,   State      After facilitating merge with NH Institute of Art, helped design and implement new systems to run Sharon Arts Center School of Art & Craft as a satellite facility for higher education.  Built new processes to integrate with financial, HR, IT, and Marketing offices.  Acted as department registrar, designed classes and recruited arts faculty, curated catalog.  Performed marketing work to increase enrollment.  Oversee scholarship program.          School Director    September 2009   to   November 2012     Company Name   －   City  ,   State      Oversaw facilities and education administration operations.  Designed catalog of art classes and workshops, recruited arts faculty.  Designed fundraising events to purchase studio equipment and develop community.  Oversaw implementation of student management software.  Initiated and oversaw student exhibitions to develop community and awareness.  Curated content for course catalog.  Oversaw budget of $250K.          Webmaster    July 2009   to   November 2012     Company Name   －   City  ,   State      Gained creative project management experience, facilitating planning and communications between design team and staff of colleagues during rebranding and launch of www.sharonarts.org.  Performed all content uploads and ongoing maintenance, including press release blog updates, photo galleries, and donor portal.  Designed and implemented new online donor system and related reporting.          Administrator    April 2009   to   September 2009     Company Name   －   City  ,   State      Implemented new social media pages and email marketing software to assist Marketing office.  Assisted Development office with fundraisers, events and focus groups, maintained sensitive donor information database and communications.  Assisted Education office with student communications and enrollment transactions.          Assistant Manager    March 2008   to   April 2009     Company Name   －   City  ,   State      Oversaw inventory management and customer service while working toward retail sales goals.  Assisted with curatorial needs of Fine Art Gallery of rotating exhibitions, including labels, inventory, shipping and docent coverage.          Intern/Free-Lance Production Assistant    September 2006   to   January 2008     Company Name   －   City  ,   State      Studied animation and digital art software while providing graphic design and project assistance.          Education and Training      MFA   :   Creative Writing  ,   2016    New Hampshire Institute of Art          Creative Writing        BS   :   Communications/Graphic Design  ,   2007    Fitchburg State          Communications/Graphic Design        Skills    administrative support, Adobe Creative Suite, Event planning and management, fundraising, graphic design, inventory management, mailing, marketing strategy, Painting, promotional materials, retail sales, scheduling     