         PUBLIC RELATIONS LIAISON/SALES REPRESENTATIVE       Professional Summary     Driven and compassionate healthcare professional with 15 years hands-on experience in fast-paced corporate, medical facilities and hospital environments. Versed in Employee Management and Leadership, Public Relations, Event Coordination and Management, Sales and Marketing, Account Management, Business Relations, Office Management, Database Management, Public Speaking, Human Resources Professional and Customer Service.       Skill Highlights          Staffing management ability  Proven patience and self-discipline  Motivation techniques specialist  Confident public speaker  Conflict resolution  Government relations knowledge  Personal and professional integrity      Sound decision making  Staff training and development  Effectively influences others  Cultural awareness and sensitivity  Critical thinking proficiency  Fundraising and major donor development  Relationship and team building            Professional Experience      Public Relations Liaison/Sales Representative   08/2014   to   04/2015     Company Name   City  ,   State       Responsible for communications between medical professionals and health care organizations and their stakeholders.  Provide information to the public and build relationships with medical groups and government agencies such as Miami-Dade Fire Department, Work Force, Miami-Dade Court House, South Dade Government Center, Miami-Dade Police Department, Miami-Dade Public Library, Miami-Dade Public Schools including elementary, middle and high schools, Palmetto Bay City Hall and Mayor's Office, Cutler Bay City Hall, Homestead City Hall, Florida City Mayor's Office, Perdue Medical Center, Jackson South Hospital, Healthsouth Rehabilitation Center, Miami-Dade Blackpoint Water & Sewer, Turkey Point Power Plant, etc.  Aimed to build a greater understanding of health care issues to encourage the public to adopt healthier lifestyles.  Contacted potential customers at hospitals, clinics, doctors' offices, rehab facilities, and nursing homes to present medical products and equipment.  Arrange appointments with doctors, pharmacists and hospital medical teams.  Deliver presentations to doctors, practice staff and nurses in GP surgeries, hospital doctors and pharmacists in the retail sector.  Build relationships with medical staff.  Perform product demonstrations, installations, and application support.  Improve product knowledge and techniques.  Travel throughout assigned territory to support physicians and staff with patient evaluation through the utilization of Millennium's medical products.  Research competitors.  Gather, analyze and deliver information from the field to allow the company to develop strategies and products appropriated to the Quality and Safety Testing market.  Coordinate all issues with key clients between sales, service, support, customer services, marketing and finance.  Take orders and disburse receipts.  Estimate time and date of delivery.  Help in the installation and set-up of equipment.  Stay informed about the activities of health services in a particular area.          Area Manager/Community Relations Coordinator   09/2009   to   09/2014     Company Name   City  ,   State       In charge of the operational activities, partnership development, community liaison and goal attainment within the assigned territory consisting of Palmetto Bay, Cutler Bay, Goulds, and Perrine (Zone 1B).  Managing monthly goals through the community support of blood drives based.  All blood drives coordinated three months in advance to meet projected unit usage.  Analyze area demographics to ensure the projection accuracy per day is adequate for each blood drive based on the area's blood need.  Deferral percentage rate and donor population factored in to increase likelihood of success.  Foster good relationships with area groups as the community liaison.  Educate local contacts regarding Oneblood's mission and purpose of providing my assigned territory with a safe and robust blood supply.  Conduct presentations to large business groups and gatherings with the goal of instilling the giving mentality for them to donate blood.  Instructing the community on the importance of their blood donation for the purpose of saving lives, the pros and cons of giving blood, specific area cases that their donation supported and other relevant information that motivates giving.  Attend and network at local community events to create new liaisons with organizations that do and may support our company.  Provide information to the public and build relationships with medical groups and government agencies such as Miami-Dade Fire Department, Work Force, Miami-Dade Court House, South Dade Government Center, Miami-Dade Police Department, Miami-Dade Public Library, Miami-Dade Public Schools including elementary, middle and high schools, Palmetto Bay City Hall and Mayor's Office, Cutler Bay City Hall, Homestead City Hall, Florida City Mayor's Office, Perdue Medical Center, Jackson South Hospital, Healthsouth Rehabilitation Center, Miami-Dade Blackpoint Water & Sewer, Turkey Point Power Plant, etc.  Create goodwill by helping the communities in my assigned territory through the coordination of food and toy drives for the underprivileged, disadvantaged and disabled.          Manager of Human Resources | Office Manager   01/2003   to   01/2009     Company Name   City  ,   State       Effectively managed Avisena's Human Resource operation such as performance reviews, employee retention programs, employee compensation, disciplinary action, and terminations.  Actively maintained a pipeline of qualified candidates through an aggressive recruitment strategy, encompassing job postings, candidate interviews, background checks, eligibility verification, and new hire orientations.  Drove the development of employee training, retention and recognition programs.  Responsible for analyzing payroll processing data for 300 employees in compliance with applicable wage and hour laws.          Education and Training      Associate of Arts  :   Human Resources   2007       University of Miami   City  ,   State  ,   United States             Skills      Sales Software: Salesforce.com, TapScan  Public Relations Software: Bacon's Mediasource, Factiva  Microsoft Office Suite: Outlook, MS Word, Excel, Powerpoint  Human Resources: EZ Labor Time and Attendance Software, ADP Payroll System, Great Plains Software      