         GEEK SQUAD AGENT         Professional Profile    IT support specialist with experience across multiple disciplines including technical
support, customer service, computer repair, and military service. I am hard working,
willing to learn, team oriented, and comfortable working independently as well.      Qualifications        Windows / Mac / IOS / Android Technical Support 
Hardware & Software Maintenance User Training 
Malware Detection & Removal  Customer Service 
Entry Level Active Directory & Ticketing Problem Solving & Research              Experience      Company Name     August 2014   to   October 2016     Geek Squad Agent   City  ,   State      Provided technical support in person and over the phone.  Performed hardware and software installation and repair.  Refurbished and setup PCs and peripheral devices.          Company Name     January 2013   to   January 2014     Shipping & Receiving Associate   City  ,   State      Performed shipping and receiving of product.  Assisted with inventory management.  General logistics and warehouse duties.          Company Name     January 2009   to   January 2012     Assembler/Shipping & Receiving Associate   City  ,   State      Assembled and tested tanks according to specifications.  Maintained inventory of tools and supplies.  Performed shipping and receiving duties.          Company Name     January 2005   to   January 2009     Aviation Electrician   City  ,   State      Performed troubleshooting and maintenance of aircraft.  Performed ground handling and marshalling of aircraft.  Performed daily safe for flight inspections.          Education      Purdue University     2014       B.S  :   Computer & Information Technology    City  ,   State      Computer & Information Technology          Skills    Active Directory, Hardware, Customer Service, inventory management, inventory, logistics, Mac, Windows, Problem Solving, receiving, Research, shipping, software installation, technical support, User Training, phone, troubleshooting   