         INFORMATION TECHNOLOGY SPECIALIST       Summary    Security+ Certified LAN/WAN (T1, Frame Relay, TCP/IP) IAVA Routers/Firewalls/Switches/Wi-Fi/VPN Network and Information Systems Defense Level 1 and 2 Technical Support Cable Systems Installer/Maintainer Imaging/Base lining Current TS-SCI Clearance LOS Line of Sight Radio CPOF/VOIP Videoconferencing Technologies Network and Server Administration Government Security Disaster Recovery/Backups Accomplishments Information Technology Deployed and managed CPN, LOS, SPAWAR, AFN, LAN/WAN Architectures and Active Directory domains for over 50 SIPR/NIPR IS and VOIP subscribers in hostile combat operations Windows 7 integration of over 520 systems throughout the Stuttgart Garrison Command Disaster Recovery/Backup systems prevented loss of critical data Technical Support/Service 3 years experience in high visibility support roles centered on Microsoft technologies and information security Strong understanding of workflow / business process, support roles in organizations Multiple awards for proven performance Management Squad Leader / Shift Leader Strong leadership skills / Excellent interpersonal skills Presentations / Training / Documentation Standard Operating Procedures development           Experience      Information Technology Specialist    Company Name            Information Systems Specialist   07/2011   to   12/2012     Company Name   City         Level 1 and 2 Technical Support during Strategic Operations in Stuttgart, Germany for classified and unclassified systems.  Trained proficiently in Information Assurance security.  Implemented and sustained satellite and radio communications for all computer based information systems and VOIP.  Maintained and organized important IT documentation.  Deployed countermeasures against security breaches.  Implemented Windows 7 across Garrison units.  Direct support for Senior Officer Staff.  Responsible for several million dollars in equipment and for personnel.  Remedy / Exchange / CPOF / SOFTCau-HARDCau / Organizational Unit Administrator / VPN / FTP / TCP/IP / Firewalls / VOIP / Remote Connectivity / Encryption / Netscreen / Cisco / Tier 2 Helpdesk.          Cable Installer and Maintainer   11/2010   to   07/2011     Company Name   City         Cable installer and maintainer for multiple Army posts in Stuttgart, Germany including 6 months in a combat zone in Africa.  Extensive knowledge in wiring infrastructure, troubleshooting, Cat 5 and 6, and fiber termination.  Maintained and organized racks, patch panels, cable trays, switches and routers.  Working knowledge of terminating, splicing, testing and troubleshooting copper and fiber cable using Fluke Cable Analyzers.  Accountable for thousands of dollars of equipment to include Fluke Networks Products.          Operator   12/2009   to   11/2010     Company Name   City         at the Defense Messaging Center with primary duties of facilitating Defense Messaging System (DMS) in support of Headquarters, United States European Command (USEUCOM) and other Department of Defense activities.  Responsible for the operation and maintenance of CP-XP, AMHS, DII Guard and Certificate Workstations in support of DMS, SIPRNET and NIPRNET with the 52d Signal Battalion.  Perform after hours Network Operations functions to include monitoring SPECTRUM, recall of essential personnel and situational management, and opens, monitors status and closes trouble tickets.  While reporting and conducting essential missions in high visibility areas.  Responsible and accountable for over $100 million worth of equipment and repair parts.  SPECTRUM / AMHS / Customer Support / Defense Messaging System / SIPRNET / Discretionary Access Lists / Trouble Tickets.          Education      Associate of Arts  :   Business Administration   12 2014           Business Administration        CompTIA Security+ Certified          Certification / Oct 2011 Information Technology Specialist Training (25 weeks)          US Army / Nov 2009 Information Technology Online Training (223 hours)          US Army / Mar 2009-Jan 2012 SIPR/NIPR Access Point (SNAP) Terminal (32 hours)          Certification / June 2011 Fiber Optic Connectors and Splicing Basic Installation Course (40 hours)       Certification / Aug 2010                   Skills    Army, Basic, Cable, Cat 5, Cisco, Encryption, Customer Support, documentation, Firewalls, FTP, information systems, Information Technology, Messaging, Access, Exchange, Windows 7, monitors, Network, Networks, Oct, Organizational, personnel, radio, reporting, routers, Strategic, switches, TCP/IP, Technical Support, troubleshooting, VOIP, VPN, wiring      Additional Information      Awards Honorable Discharge, United States Army National Defense Service Medal Global War On Terrorism Service Medal Army Service Ribbon Overseas Service Ribbon Army Superior Unit Award Army Good Conduct Medal Numerous Certificates of Achievement and Coins of Excellent      