         INFORMATION TECHNOLOGY MANAGER         Summary    Experienced Information Technology Manager committed to maintaining innovative technical skills and
up-to-date industry knowledge. My excellent problem solving skills, diagnostic ability and communication
skills are assets that allow me to excel and adapt to virtually any situation.          Experience      Company Name    City  ,   State    Information Technology Manager   01/2007   to   Current       Responsible for maintaining budget and implementing all new technologies within the firm.  Integral part of technology team responsible for implementing and migrating Accounting and Billing system upgrade Managed firewall, network monitoring and server monitoring both on- and off-site.  Recommended architectural improvements, design solutions and integration solutions.  Trained members of IT team regarding network security and troubleshooting of data circuits.  Ensured network, system and data availability and integrity through preventative maintenance and upgrades.  Managed Migration from Exchange 2003 to Exchange 2010 Manged Migration from Windows XP and Office 2003 to Windows 7 and Office 2010 Managed and deployed Office 2010 to Office 2013 upgrade Managed migration from Physical Servers to VMWare ESXi Virtual Server environment Responsible for managing all IT related vendor and telecommunication contracts Manage all IT Vendor relationships Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.  Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.          Company Name    City  ,   State    Technical Project Lead   11/2005   to   01/2007       Responsible for Maintaining Client relationships and Technical Integrity of the Infrastructure Responsible for Managing Engineers assigned to Client projects, Including time management, time approval and resource scheduling Successfully migrated a Novell 6.0 Cluster with Groupwise to a Novell 6.5 Cluster Responsible for ensuring timely completion of projects Responsible for Managing IT Department at specific client sites,including Helpdesk management.          Company Name    City  ,   State    Systems Engineer   01/2004   to   11/2005       Install, Support and maintain Novell, Windows NT 4.0, Windows 2000,Windows 2003 servers.  Maintain and Patch over 800 servers in the current environment.  Manage implementation of new infrastructure from the Server Side, and co-ordinate with various teams to ensure deadlines are met.  Assisted in stabilizing Novell Groupwise 6.5 installation.  Implemented and maintained a SQL Cluster in a Microsoft 2003 Server environment.          Company Name    City  ,   State    Network Analyst   10/2001   to   10/2003       Managed and supported Novell 4.x and 5.x Servers, Windows NT 4.0 and Windows 2000 Servers, Citrix.  MetaFrame XPa, GroupWise 5.x.  Second level support for all PC and Network related issues.          Company Name    City  ,   State    Night Desk Supervisor   07/2000   to   04/2001       Supervise two additional employees and responsible for all issue escalations and follow up.  Manage all projects and ensure on-time completion.  Manage client relationships.          Company Name    City  ,   State    Senior Network Engineer   08/1999   to   07/2000       Responsible for all LAN/WAN Infrastructure.  Evaluate, purchase, implement and maintain all Novell and Windows NT Servers.  Manage Cisco Switches and Routers and all WAN T1 Connections.          Company Name    City  ,   State    Network Analyst   04/1997   to   06/1999       Support 130+ Novell Servers and NDS Directory Structure.  Responsible for upgrading and maintaining.  servers as well as all workstation clients.          Company Name    City  ,   State    Network Support Specialist   11/1993   to   04/1997       Responsible for All Software, hardware, Network, phone system and voicemail installation and support.  Planned move of company to include all Network and electrical wiring as well as Phone system.  move/upgrade.          Company Name    City  ,   State    Service Manager   09/1988   to   11/1993       Install and maintain all customer systems, network installations and rollouts of all new computer systesm.  Supervised 3 additionaltechnicians.          Education      Associate of Science  :  Business Administration   1996     McHenry County College  ,   City  ,   State      Business Administration        Interests    Algonquin Argonauts Football Board of Directors, Secretary
Algonquin Argonauts Football, Assistant Coach/Offensive Coordinator      Additional Information      AFFILIATIONS
Algonquin Argonauts Football Board of Directors, Secretary
Algonquin Argonauts Football, Assistant Coach/Offensive Coordinator        Skills    Accounting, backup, Billing
system, budget, Citrix
MetaFrame, Excellent communication, hardware, contracts, Client, clients, documentation, electrical wiring, firewall, Groupwise, Novell Groupwise 6.5, GroupWise 5.x, help desk, LAN, Managing, access, Exchange, Windows 7 and Office, Office, Windows, Windows 2000, Windows NT, Windows NT 4.0, Windows XP, Migration, NDS, network security, Network, Novell 6.0, Novell 6.5, Novell, Novell 4.x, Novell Servers, Phone system, policies, problem-solving, processes, Routers, scheduling, Servers, SQL, Cisco Switches, T1, telecommunication, time management, troubleshooting, upgrades, upgrading, upgrade, WAN   