         GLOBAL IT PROJECT MANAGER       Summary    My background is in Information Technology and I have over 20 years experience working in the Aviation Ground Handling sector performing several IT roles. From Support to System Administration and most recently in Project Management      Skills         Windows , Windows Office Suites, Citrix, Active Directory, JIRA and Trello Project Management Applications, Service Now ITSM             Personal Information     Date of Birth: 8th October 1973  Marital Status: Married       Experience      Global IT Project Manager   05/2013   to   Current     Company Name   City  ,   State     Air Menzies
International Limited

 

Global IT
Project Manager – May 2013 to Present

 

A wholesale Freight Agent providing Cargo and Express services in
Europe, North America, South Africa and Oceania. My role, based in Wood Dale,
IL is primarily to manage the Internal system around our global network.
Managing the in-house Java Development Team to offer internal, back of house
solutions as well as Customer facing web portals to our Freight Agent
community. I also manage the Support Network across our four regions ensuring
the end user is supported by local key users or from members of my UK, US and
South Pac based teams.

 

My role is to gather business knowledge and process in order to provide
requirements to my Development Team that allows them to work to an agreed scope.
Development would then be handed over to myself and my Support team to provide
UAT before approving and planning Live deployments.

 

As the senior IT representative in AMI, I also work closely with the parent
company's IT Team around the globe to ensure our business is supported 24/7. I
also play a role in the expansion of our network when the business opens up new
locations in our regions.

 

I am also currently involved in a Data Centre
transformation project where are applications are being migrated to a new Enterprise
Cloud Service with a third party supplier.        IT Project Manager    06/2007   to   05/2013     Company Name   City  ,   State     My previous role was as an IT Project Manager with
Menzies Aviation. Firstly working out of the Menzies Aviation Head Office at
Heathrow Airport in the UK and from 2012 to May 2013, based out of the Menzies
Aviation Cargo facility at O'Hare Airport. During the six year in this role, I
was responsible or heavily involved in several major projects. 

These included Project Managing the IT
Infrastructure required for our green field Station start-ups for our Joint
Ventures in Hyderabad and Bangalore in 2007 and 2008. Where I oversaw the
implementation of the Network, IT Hardware acquisition and key systems at both
of these new Airports up to the go-live in the Spring of 2008.

Following on from that I was heavily involved
in the expansion of the Menzies Aviation Ground Handling business in the UK and
the rest of Europe. 

Other key projects and responsibilities have
included Project Managing the implementation of IT systems and infrastructure
for the easyJet Station start-up in Bristol in
January 2009 as well as other easyJet start-ups in Tenerife, Ibiza and most
recently Barcelona
in November 2009        Support Analyst and System Administrator   05/2001   to   05/2007     Company Name   City  ,   State     Prior to taking a full-time Project Management
role, I Project Managed the implementation of the Global Cargo System in to
Prague in 2006 while also working in the IT Technical Department based in
London Heathrow Airport. This support role also involved administrating and
assisting in the installation of various Menzies' IT systems run from the
Global Data Centre located in the UK.

On a daily basis, I provided front line (on
site and remote) support to all UK Cargo Terminals, Including PC support and
maintenance, network administration, exchange server administration and
answering user enquiries.         Business Analyst    05/1998   to   05/2001     Company Name   City  ,   State     Before integrating in to the Menzies Aviation
IT structure, I was part of the Ogden Cargo System and Support team that looked
after the three UK Cargo terminals. I also assisted in administering, with the
Quality Manager, Ogden Cargo's ISO 9002 Certified Quality System. 

I was also responsible for developing via a
Business Intelligence tool called IQ Objects, all reports generated from the
core Cargo Handling System. 

         Interests    I regularly play Golf most weekends at various courses
around the south west suburbs. I am also a member of a gym and workout 2 to 3
times a week. I am an avid sports fan and have a passion for English Soccer, Rugby,
Collage Football and watching theCubs.      Education and Training      Bachelor of Science  :   Mathematics   1996       University of Glamorgan   City  ,   State  ,   UK             A Levels     1992       Cardinal Newman R.C. School   City  ,   State  ,   UK      Mathematics & Geography           GSCEs   1992       Cardinal Newman R.C. School   City  ,   State  ,   UK      
 
  
  Mathematics, Geography, Biology, English, French & Physics
  
 
            