         SOFTWARE ENGINEER             Qualifications        C# 3.0, PL/SQL, JavaScript, HTML 4, CSS 2  Framework: .NET 3.5  Database: SQL Server 2008, Oracle 9i  Operating systems: Windows 98/XP, Windows server 2000/2005, UNIX  Tools/Services: TOAD, HP Service Manager, WinSCP, PuTTY, PM Smart, vi text editor, Visual  SourceSafe and BusinessObjects XI 3.1 Universe Designer, Desktop Intelligence, Central  Management Console  Domain: Banking                Work Experience      Software Engineer    July 2010   to   March 2014     Company Name          3 years and 9 months   of experience in the development, support and enhancement of web and  windows applications and in the implementation of cost effective valueadds  Designed and developed webbased tools in     ASP .NET 3.5,  using the programming and  C#  PL/SQL  procedural languages namely  and  Enhanced EBusiness applications and managed technological issues by analyzing codes and  providing customizable solutions using SQL and   Business Objects XI 3.1 tools  Awarded for outstanding performance and ontime delivery of projects and as a result helped  the team achieve 100% customer satisfaction (  CSAT score 7/7  )  Theoretical knowledge on the basics of Windows Presentation Foundation/Extensible  Application Markup Language of .NET Framework 3.5 and AngularJS  Basic understanding of the strategies involved in moving applications to Cloud, in Microsoft's  Windows Azure.          Manager    January 2013   to   March 2014     Company Name   －   City        1.  Statement of Work (SOW) Tracker      : Webbased tool developed for use by LBG and partners  of LBG (e.g HCL)  a.  The tool lets the user create, modify, generate Statement of Work (SOW), online.  b.  Project details like team size, team structure and work description are also captured  separately for use by managers.  c.  Report generation functionality is enabled for privileged users accessing the tool.  2.  Service Level Agreement (SLA) Tracker    : Online tool for use by IT vendors and LBG for  tracking Service Level Agreement (SLA) of all projects and generating customized reports.  a.  Data captured using this tool can be used by service providers and service users to  measure performance of projects.  b.  Data are captured for all Service lines Development, Testing and Support  c.  Functionalities have been added to the system to integrate it to HP Service Developed the web based tools using C#, PL/SQL, HTML, AJAX Extensions and CSS in  Microsoft Visual Studio IDE and SQL Server  Source control maintenance done using source control package called Visual SourceSafe  Hosted application in IIS 7.0 of a dedicated machine  Technology/Languages used: ASP.NET 3.5, C#, PL/SQL, HTML, JavaScript, CSS  Tools used: SQL Server 2008, Visual studio IDE, Visual SourceSafe.             July 2010   to   December 2012     Company Name   －   City        Web application in the EBusiness platform used to diarize appointment details  between LBG IT personnel and customers  2.  Business Eye  : Online EBusiness application used in collecting, consolidating and reporting  LBG sales data.  3.  TRACX  : Online EBusiness application used by LBG employees for recording training and  competency information undertaken by their colleagues  Responsibilities  Involved in technical support which included resolving application issues, using the helpdesk  software  Fixed minor backend code issues using SQL, in the form of Change Records  Assisted in data analysis, extraction and archival in Oracle database according to customers'  needs  Monitored Application Servers hosted in Central Management Console of Business Objects  Enterprise  Produced reports upon adhoc requests and archived data on a scheduled basis using the  Business Objects XI3.1 tools namely Desktop Intelligence and Universe Designer  Created SQL Server Agent jobs to monitor application's stability on a daily basis  Worked on correction of erroneous data feeds using basic UNIX Commands in PuTTY  Value addition  Altered the table structure of the database of TRACX to match the input data feed format  Assisted in the decommission of Business Eye by creating and implementing methods to  archive data from its database  Technology/Languages used: ASP.NET 2.0, PL/SQL, HTML  Tools used: TOAD, HP Service Manager, WinSCP, PuTTY, BusinessObjects XI3.1  Universe  Designer, Desktop Intelligence, Central Management Console, PM Smart, vi text editor.          Education and Training      Degree     Bachelor of Engineering   College  Easwari Engineering College  Discipline ­  Electronics/Communication   Year of Graduation  ­ 2010  Training and Certifications  Course          Period          Institution  ITIL ­ ASM Basic          Oct 2011          RTB Business Academy  Windows and Web Application          Jan 2010          NIIT Ltd  Development using .Net Framework                Skills    .NET 3.5, .NET, ASP .NET 3.5, ASP.NET 2.0, ASP.NET 3.5, AJAX, ASM, Banking, Basic, Business Objects, c, CSS, CSS 2, customer satisfaction, data analysis, Database, delivery, EBusiness, editor, Electronics, HP, HTML 4, HTML, IDE, IIS 7.0, ITIL, JavaScript, C#, C# 3.0, Windows, windows applications, 2000, 3.1, Windows 98, Enterprise, Oct, Operating systems, Oracle 9, Oracle database, PL/SQL, personnel, programming, recording, reporting, sales, Servers, Service Level Agreement, SLA, Visual SourceSafe, Visual  SourceSafe, SQL, SQL Server, technical support, TOAD, UNIX, vi, Microsoft Visual Studio, Visual studio, Windows server   