         SALES ASSOCIATE/GOLF SALES ASSOCIATE           Executive Summary     High-energy and focused Manager with 26 years of Honorable military service. Posses a wealth of experience which was developed by taking on greater postilions of responsibility and restructuring policies and improving upon the organizational goals. Mentoring junior leaders and providing direction for all personnel under my charge. In addition to taking-on and managing new projects with increased demand and responsibility.       Core Qualifications          15 years experience in the field of Operations management in the U.S. Army under various circumstances while deployed to Iraq and Afghanistan, and at various state-side duty stations.  Mentored and developed leadership skills of Iraqi and Afghan medical officers, in order to help them become more self-sufficient in their daily missions.  Developed the staff of various medical clinics in order to elevate the staff performance  Developed and put into effect policies that contributed in obtaining low numbers of complaints by staff and customers alike      Developed budgetary policies in order to reduce daily operating costs, and analyzed contracts for approval recommendation.  Possess12 years of experience in Microsoft Office for Windows and MAC, including preparing and managing spreadsheets, presentations, and various types of documents.  Possess 12 years of experience in Adobe Acrobat/Reader and preparing and editing Portable Document Format (PDF) enabled and formatted documents and converting them to Microsoft Word.   Transport and Shipping of Biomedical Materials Course is IAW the 49 CFR, 42 CFR, 9CFR, 21 CFR, and the USPS Domestic and International Mail Manuals.            Professional Experience      Sales Associate/Golf Sales Associate    April 2006   to   Current     Company Name   －   City  ,   State     Provide customer service by analyzing and recommending proper equipment and set-up for the golf enthusiast   provides support with apparel and footwear         Equal Opportunity Advisor/Trainer    January 2011   to   January 2014     Company Name   －   City  ,   State      Served as the principal advisor on the Special Staff and the Personal Staff to the Commanding General of the AMEDDC&S; principal duties included presenting briefings on sensitive issues and providing recommendations.  Providing briefings to the Chief of Staff of the AMEDDC&S.  Supervised 65 subordinate Equal Opportunity Leaders and one Equal Opportunity Advisor within the 32nd Medical Brigade.  Managed the annual budget for the Equal Opportunity program, which consisted of $45,000.  Responsible for over $1.6 million dollars worth of medical equipment and 8 medical evacuation vehicles in addition to managing an operational budget of $20,000 for medical supplies and equipment (2009-2011).  I possess two years and one month experience as a Military Medical Adviser/Trainer on a Military Transition Team in Iraq and Afghanistan.  I was responsible for the planning and coordinating training with US Coalition forces at Camp Taji, Iraq and Wardak Province.          Sales Associate    January 2011   to   January 2012     Company Name   －   City  ,   State      Four months experience as a Sales Associate at Bed Bath and Beyond at 4022 E 53rd St Davenport, IA 52807.  Provided customer support and assisted customers in the selection of products for purchase.  Additional duties included helping as a cashier during high volume customer periods and merchandising.  Other duties included packaging and shipping merchandise to other stores.  Assisted with the balancing and closing of the registers at the end of the night.          Manager    January 2008   to   January 2010     Company Name   －   City  ,   State      One year experience as the Military Manager of the Rock Island Arsenal health clinic, Rock Island Arsenal, IL.  Managed the daily operations of the health clinic with primary supervisory duties over 9 government civilian employees and two contract employees.  Responsible for managing the annual clinical budget of $500.00, which was used for ordering office and medical supplies, official temporary duty travel, and training for the maintenance of required licenses and certifications for the clinic physicians and medical staff.  Was responsible for $3.8 million dollars worth of equipment and facilities.  In addition to recommending and overseeing the contracts for services provided to the clinic, such as regulated medical waste removal, radiological equipment services, oxygen delivery systems, and custodial services.          Sales Associate/ Forklift Driver    January 2007   to   January 2007     Company Name   －   City  ,   State      One year, nine months experience as a Sales Associate at Hechinger's Home Improvement Centers at Fayetteville, NC.  Provided customer support and assisted customers in the selection of products in the Lawn/Garden and Hardware/Tools departments; additional duties included merchandising, restocking inventory, receiving and inventorying truck shipments, sending merchandise to other stores, and using a forklift.  This was a part time employment (1989 -1991).          Cashier    January 2006   to   January 2007     Company Name   －   City  ,   State      Commercial Retail.  Six months experience as a cashier in addition to helping close the registers in the evening at Bed Bath and Beyond, at 11745 W IH-10, San Antonio, TX 78230.  Additional duties included customer support by providing information on various products and helping customers make a decision on their purchases.  Assisted with the balancing and closing of the registers at the end of the night.          Education      Select One   :   Human Resources  ,   May 2011    Defense Equal Opportunity Institute   －   City  ,   State  ,   USA     The Alternative Dispute Resolution Mediator course at DEOMI, Patrick Air Force Base.         Bachelor of Business Administration   :   International Business  ,   2015    University of The Incarnate Word   －   City  ,   State  ,   USA     Graduated with a 3.15 GPA  Deans List, Fall 2013           Human Resources  ,   2012    University of Pennsylvania   －   City  ,   State  ,   USA     Master Resiliency Trainers Course, Level I - University of Pennsylvania          Affiliations     National Society of Leadership and Success        Certifications     Basic Life Support (BLS) Instructor (CPR)  DOD Certified Alternative Dispute Resolution Mediator  DOD Certified Sexual Assault Advocate:  #PK-6343-3623, Level I  Emergency Medical Technician- Basic Lic: E1843597       Languages    I am fluent in English and Spanish to include reading and writing, with some speaking ability in Italian.      Interests     My hobbies include team sports like ice hockey and individual sports like golf, cycling (held a racing license in Europe and the US), and triathlons. Scheduled to start a Masters degree in Organizational Development and Leadership in August 2015, at the University of The Incarnate Word in San Antonio, Texas.       Additional Information      I was awarded the Military Outstanding Volunteer Service Medal for volunteer work performed with the USO in San Antonio, Texas. Other volunteer work included serving as head coach for a youth ice hockey team and as a mentor at the Phillis Wheatley middle school in the San Antonio public school system.         Skills     Highly effective leader in extreme situations as well as normal conditions. Posses the ability to place the correct personnel with the appropriate skills on a project.   Posses the interpersonal skills required to solve conflict within members of the organization.  Posses 15 years of Multi-unit operations experience with personnel in various circumstances.     