         GROUP FITNESS INSTRUCTOR       Summary    7+ years customer service experience Advanced written and spoken communication skills in varying audiences 2+ years experience working with employers and job seekers in all aspects of job searches 2+ years experience conducting group and individual interviews, anticipating job-readiness, administering aptitude tests and identifying training needs Knowledge of employment and training, state and federal laws, policies, rules and regulations Highly self-motivated with effective time and workload management skills Knowledgeable and intuitive computer hardware and software abilities              Devised a successful recruiting plan for new call centers, which resulted in  [Number]  new employees in  [Number] -months.            Education     2012     Western New Mexico University   City  ,   State       Masters of Business Administration (MBA)             2003     Western Washington University   City  ,   State       Bachelor of Arts  :   English    English       May 2016     Additional Trainings, Certifications, Research Work
National Federation of Professional Trainers (NFPT) 
Personal Training Workshop and Certification             February 2016     Keiser M3 Indoor Cycling Instructor Program
Indoor Cycling Certification             December 2015     CorePower Yoga
200 Hour Yoga Teacher Training      Chicago Yoga Center
100 Hour Yoga Teacher Training       May 2008     CPR Certified
*Non Violent Communication Research              Experience     January 2014   to   Current     Company Name   City  ,   State     Group Fitness Instructor        Responsible for teaching several group fitness classes including Yoga, Cycle, and Aqua Promote knowledge of proper group fitness components, (i.e.  warm up, aerobic exercise, cool down) Ensure proper alignment and safety of all participants Maintain the group fitness equipment and room Participate in Continuing Education Credits throughout the year.         January 2013       Company Name   City  ,   State     Manager        Property Management tasks include:  updating expiring leases, tenant relations, dealing with maintenance issues,  and project management.  Bookkeeping and accounting tasks include: entering in all financial transactions into Quickbooks, maintaining highly organized filing system, depositing checks, creating and sending invoices, paying all bills, and preparing all monthly, quarterly, and annual tax reports.         January 2012   to   January 2013     Company Name   City  ,   State     Property Manager        Manage and oversee cleaning staff, respond to all rental inquiries, calculate and issue quotes in order to book guests.  Organize and assist in creating all marketing projects, direct marketing, and market research.  Update and manage website and calendars.         January 2012   to   June 2012     Company Name   City  ,   State     Graduate Assistant        Responsible for all administrative functions to assist personnel in business department Taught classes including: accounting, economics, finance, and marketing classes Proctored exams and quizzes Assisted professors in business related research Provided guidance and mentoring to undergraduate and graduate students.         June 2010   to   March 2012     Company Name   City  ,   State     Office Manager/Executive Assistant to President and CEO        Provided all administrative functions including: payroll, accounts payable, accounts receivable, scheduling, preparing, writing, and editing all written documents, (including letters, contracts, etc.) and managing customer/client relations.  Coordinated wide variety of project management tasks requiring high degree of organizational skill.  Developed human resources program including: writing employee manual, utilizing online payroll system, creating safety program, and training all employees.  Organized and managed all financial reports including cost accounting, budgeting, auditing, and managing finance to increase company profitability.         March 2010   to   July 2010     Company Name   City  ,   State     Office Manager/Human Resources Administrator        Assisted in the creation and development of the Career Resource Center to assist recently and soon to be laid off employees of GE Aviation with career search.  Responsible for managing all administrative functions inside Career Resource Center including: answering phones, scheduling, customer service, setting appointments, data entry, preparing, writing, and editing all written documents and correspondence.  Counseled and trained all GE Aviation employees on resume writing and interviewing skills.         March 2009   to   March 2010     Company Name   City  ,   State     Independent Contractor        Designed, developed, and marketed yoga fitness program.  Interfaced with Sports Driven Rehabilitation and Training Physical Therapy to create a healthy and safe program for SWSI.  Attended sales production and management meetings to discuss goals and encourage business development and growth.         May 2008   to   March 2009     Company Name   City  ,   State     Office Manager/Executive Assistant        to Director of Operations Responsible for all accounting and IT support; managed client billing, accounts payable, accounts receivable, payroll, ledger, journal entries, etc.  Interfaced with vendors and associates Financial analysis tasks including weekly meetings and reports to assess profitability and manage collections Researched, wrote, edited, and distributed company's monthly newsletter to over 1,000 clients in the Chicago-land area Served as primary liaison between Director of Operations and associates Supported office maintenance functions including all computer and technical support Coordinated human resources tasks including training, interviewing, and team building.         January 2007   to   April 2008     Company Name   City  ,   State     General Manager        Managed customer relations and all aspects of customer service Coordinated and developed training programs for over 50 employees Determined and executed all necessary personnel actions Initiated human resources programs including safety training Regulated cost and inventory; responsible for all purchasing and marketing; developed vendor relationships Facilitated weekly meetings to analyze product mix, sales, profitability, and manage company goals.         February 2004   to   February 2006     Company Name   City  ,   State     Account Manager        Initiated all necessary administrative functions for Account Executives and Sales Team members in order to set-up new loan submissions and fund complete loan packages.  Created and maintained complex databases to resolve discrepancies in individual loan packages and accounts under narrow time constraints.  Researched and performed comprehensive research and attended various training courses to ensure proper loan handling.          Skills    accounting, accounts payable, accounts receivable, administrative functions, auditing, billing, Bookkeeping, book, budgeting, business development, contracts, cost accounting, CPR Certified, client, clients, client relations, customer relations, customer service, data entry, databases, direct marketing, economics, editing, filing, finance, financial, Financial analysis, financial reports, human resources, Instructor, inventory, IT support, team building, ledger, letters, Director, managing, market research, marketing, meetings, mentoring, office, newsletter, organizational, payroll, personnel, Physical Therapy, project management, Property Management, purchasing, Quickbooks, Rehabilitation, Research, safety, Sales, scheduling, tax, Teacher, teaching, technical support, answering phones, training programs, website, written   