         SALES ASSOCIATE         Summary    Reliable and punctual Sales Associate who possesses an excellent work ethic and more than fifteen
years in retail. Areas of expertise include inventory, cash management, and exceptional customer
service. Personable Customer Service Associate dedicated to providing the highest level of customer
service. Outgoing, and efficient with the capacity to multi-task.
High-achieving Sales Associate offering an extensive background in customer service, sales, client
relations and merchandising. Self-directed and self-motivated team player who also works well
independently.      Accomplishments      Consistently exceeded daily sales targets with an average of $1200 in sales
          each day.  Routinely helped as many as 200 customers each day in a high-volume
          retail outlet.  Received 5 "exceeds expectations" ratings on performance reviews.        Skills        Cash handling accuracy          Strong communication skills
          Organized          Superb sales professional
          Time management          Flexible schedule
          Detail-oriented          Excellent multi-tasker    Business Administration, Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, fast, leadership, listening, market, neat, Organizational, Psychology, purchasing, quality, retail, sales, phone, Time management            Experience      Sales Associate  ,     08/2018   to   03/2019     Company Name   –   City  ,   State      Consulted with long-term, new and prospective customers to understand needs and propose ideal merchandise.  Accurately prepared cash deposits up to $6000 with zero discrepancies.  Assisted in managing day-to-day business operations, including selling various retail products by explaining unique features and educating customers on proper application of products.         Warehouse Associate  ,     05/2018   to   07/2018     Company Name   –   City  ,   State    Duties included transferring packages and boxes to transport vehicles. Sort packages according to designated areas.       Cashier  ,     08/2017   to   05/2018     Company Name   –   City  ,   State    As a cashier my duties included assisting customers with final purchases and operate cash registers and credit/debit card transactions.       Cashier  ,     06/2017   to   11/2017     Company Name   –   City  ,   State    As a Cashier my duties included cash handling, credit/debit card payments, assist customers by providing information, ensure a clean and orderly checkout area.       Sales Associate  ,     07/2016   to   11/2016     Company Name   –   City  ,   State      Answered customers' questions and addressed problems and complaints
          in person and via phone.  Opened and closed the store, which included counting cash drawers and
          making bank deposits.  Helped customers select products that best fit their personal needs.  Educated customers on product and service offerings.  Offered exceptional customer service to differentiate and promote the
          company brand.  Kept the showroom clean and maintained neat, orderly
          product displays.  Built customer confidence by actively listening to their concerns and giving
          appropriate feedback.  Balanced the needs of multiple customers simultaneously in a fast-paced
          retail environment.  Processed all sales transactions accurately and in a timely fashion.         Sales Associate  ,     02/2014   to   07/2016     Company Name   –   City  ,   State      Processed all sales transactions accurately and in a timely fashion.  Built and maintained effective relationships with peers and upper
          management.  Held each team member accountable for achieving brand and
          performance goals.  Offered direction and gave constructive feedback to motivate team
          members.  Communicated store policy violations to the leadership team in a timely
          manner.  Communicated information to customers about product quality, value
          and style.         Sales Associate  ,     10/2009   to   02/2014     Company Name   –   City  ,   State      Kept current on market and product trends to effectively answer customer
          questions.  Completed floor replenishment to guarantee size availability and promote
          customer satisfaction.  Built customer confidence by actively listening to their concerns and giving
          appropriate feedback.  Collaborated with customer service team members to give exceptional
          service throughout the entire shopping and purchasing experience.  Offered exceptional customer service to differentiate and promote the
          company brand.  Opened and closed the store, which included counting cash drawers and
          making bank deposits.  Kept the showroom clean and maintained neat, orderly product displays.         Education and Training      Bachelor of Science  :   Community Health  ,   1982     Oregon State University   -   City  ,   State           Coursework in Business and Management
          Coursework in Business, Communications and Organizational Psychology
          Continuing education in Business Administration and Hospitality                Skills    Cash handling accuracy          Strong communication skills
          Organized          Superb sales professional
          Time management          Flexible schedule
          Detail-oriented          Excellent multi-tasker  Business Administration, Cash handling, Strong communication skills, customer satisfaction, customer service, Detail-oriented, direction, fashion, fast, leadership, listening, market, neat, Organizational, Psychology, purchasing, quality, retail, sales, phone, Time management        Work History      Sales Associate  ,   08/2018   to   03/2019     Company Name   –   City  ,   State      Consulted with long-term, new and prospective customers to understand needs and propose ideal merchandise.  Accurately prepared cash deposits up to $6000 with zero discrepancies.  Assisted in managing day-to-day business operations, including selling various retail products by explaining unique features and educating customers on proper application of products.         Warehouse Associate  ,   05/2018   to   07/2018     Company Name   –   City  ,   State    Duties included transferring packages and boxes to transport vehicles. Sort packages according to designated areas.       Cashier  ,   08/2017   to   05/2018     Company Name   –   City  ,   State    As a cashier my duties included assisting customers with final purchases and operate cash registers and credit/debit card transactions.       Cashier  ,   06/2017   to   11/2017     Company Name   –   City  ,   State    As a Cashier my duties included cash handling, credit/debit card payments, assist customers by providing information, ensure a clean and orderly checkout area.       Sales Associate  ,   07/2016   to   11/2016     Company Name   –   City  ,   State      Answered customers' questions and addressed problems and complaints
          in person and via phone.  Opened and closed the store, which included counting cash drawers and
          making bank deposits.  Helped customers select products that best fit their personal needs.  Educated customers on product and service offerings.  Offered exceptional customer service to differentiate and promote the
          company brand.  Kept the showroom clean and maintained neat, orderly
          product displays.  Built customer confidence by actively listening to their concerns and giving
          appropriate feedback.  Balanced the needs of multiple customers simultaneously in a fast-paced
          retail environment.  Processed all sales transactions accurately and in a timely fashion.         Sales Associate  ,   02/2014   to   07/2016     Company Name   –   City  ,   State      Processed all sales transactions accurately and in a timely fashion.  Built and maintained effective relationships with peers and upper
          management.  Held each team member accountable for achieving brand and
          performance goals.  Offered direction and gave constructive feedback to motivate team
          members.  Communicated store policy violations to the leadership team in a timely
          manner.  Communicated information to customers about product quality, value
          and style.         Sales Associate  ,   10/2009   to   02/2014     Company Name   –   City  ,   State      Kept current on market and product trends to effectively answer customer
          questions.  Completed floor replenishment to guarantee size availability and promote
          customer satisfaction.  Built customer confidence by actively listening to their concerns and giving
          appropriate feedback.  Collaborated with customer service team members to give exceptional
          service throughout the entire shopping and purchasing experience.  Offered exceptional customer service to differentiate and promote the
          company brand.  Opened and closed the store, which included counting cash drawers and
          making bank deposits.  Kept the showroom clean and maintained neat, orderly product displays.      