         DOMESTIC VIOLENCE AND SEXUAL ASSAULT ADVOCATE           Professional Summary    Certified Massachusetts Domestic Violence and Sexual Assault Advocate driven to help survivors overcome numerous intersecting social, mental and emotional obstacles. Experience developing and facilitating groups for many age groups and populations, and excellent outreach background.      Skill Highlights          Individual Counseling  Group facilitation  Risk Assessment  Program Development      Youth Advocacy  Court advocacy   Outreach  Case management              Professional Experience      Company Name     July 2014   to   Current     Domestic Violence and Sexual Assault Advocate   City  ,   State      One on one counseling addressing emotional needs, coping skills, goals and planning for survivors of domestic violence and sexual assault, often maintaining a caseload of up to 15 clients at one time.  Cross trained as court advocate, helping people to access restraining orders at the Haverhill District Courthouse.  Created and facilitated the first successful women's support group for survivors of domestic violence and sexual assault at the YWCA Haverhill, with a regular attendance of 10-20 women.  Successfully built and rebuilt relationships with outside agencies in the greater Haverhill community, which in turn helped to secure donations and help for our clients and programs.  Conducted training and presentations in the community regarding healthy relationships, domestic violence, sexual assault, technology safety, codependency, coping skills, self care and other relevant social issues to all age groups, including at Haverhill Public Schools and other agencies.  Developed an empowerment group for girls age 10-14 after school that takes place twice a week, which has become one of the most popular after school options at the middle school. The program is currently expanding into other middle schools.           Company Name     January 2014   to   May 2014     Student Intern   City  ,   State      Assisted attorney Samdperil during a major homicide trial including input on trial strategy.  Conducted client interviews on behalf of attorney Samdperil.  Organized case files and discovery materials to prepare for trial.  Attended criminal and family court proceedings, depositions, and other meetings related to current cases.  Performed research tasks as needed.  Took on secretarial duties in the absence of the paralegal.  Performed background research on both clients and plaintiffs in order to aid case strategy.          Company Name     January 2010   to   January 2014     Student Advocate and Assistant Outreach Coordinator   City  ,   State      Organized the Community Educators, who are a secondary group of volunteers with the Sexual Harassment and Rape Prevention Program.  Planned, organized and arranged presentations and participation programs in classrooms, residence halls, and university events.  Designed and implemented new work flow processes to improve productivity.  Digitized archives of newspaper articles related to sexual assault from around New England dated back to 1980.  Staffed the emergency help line on campus.  One-on-one guidance for students including phone based counseling and referrals for survivors of sexual assault.          Company Name     January 2012   to   Current     Customer Service Representative   City  ,   State      Learned cash register and money skills as well as inventory and ordering.  Opened and closed the operation.  Trained and managed other employees.  Worked in a supervisory position.  Worked well under pressure or alone and demonstrated excellent time management and multitasking skills while raising dough, cooking waffles and managing the delicate equipment.           Company Name     January 2010   to   January 2013     Research Assistant, Legal Socialization Lab   City  ,   State      Graduate level statistical analysis and research during undergraduate years.  Honed presentation skills while presenting and defending original research on legal socialization, youth behavior and criminal behavior, violent video games, bullying and more.  Gained proficiency using SPSS, Microsoft Excel, Microsoft Office and other software.   Edited manuscripts and original research in a collaborative but fast paced and competitive environment.           Company Name     January 2011   to   January 2012     Safezones Facilitator, Office of Multicultural Student Affairs   City  ,   State      Participated in an intensive training that included a thorough understanding of how to speak publicly about issues that are often considered socially uncomfortable and how to make people at ease with these difficult conversations.  Facilitated conversation and participation in a supportive and sincere manner.  Trained staff, resident support, and students on LGBTQ+ topics, concerns and identities throughout campus.          Company Name     January 2011   to   January 2012     Peer Mediator   City  ,   State      Lead in depth training and seminars on problem solving, particularly at on-campus sorority and fraternity houses, leading to positive outcomes and a happier community within the houses.  Overhauled previously held opinions to view conflict from several different perspectives and find a mutually satisfying resolution.          Company Name     January 2006   to   Current     Server   City  ,   State      Formed long-lasting relationships with customers and coworkers in a fast-paced, multitasking environment.  Awarded with additional responsibilities over time; was working as a cook, bus person, waitress and dishwasher while also supervising other employees.  Learned valuable customer service skills and time management skills.          Education and Training      University of New Hampshire     May 2014       Bachelor of the Arts  :   Psychology and Justice Studies Forensics    Psychology and Justice Studies Forensics        Skills     Conflict resolution, advocacy, group facilitation, program development, youth advocacy, outreach, Microsoft Office, training, counseling, customer service skills, data entry, database, editing skills, money handling, multitasking, presenting, problem solving, programming, public speaking, research, safety, secretarial, seminars, staffing, statistical analysis, strategy, supervising, phone, time management.   