         ASSISTANT BANKING CENTER MANAGER         Executive Summary     Results-focused management professional offering 6 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success.       Core Qualifications          Microsoft Certified, 120+WPM  Top-rated sales performer    Training and development  Experience using various corporate software systems (Hummingbird, C-Net, Touch pointe, etc.)  Proficient in E-Automate Digital software  Proficiency with Microsoft Office Suite and web-based reporting tools  Budget development      Operations management  Cross-functional team management  Staff training  Skilled negotiator  Sound judgment  Computer-savvy  Calm under pressure  Complex problem solving  Top 10% Performer in Sales, Loans and Operations   Platinum Loan Award  NMLS Certified              Skills      Detail-oriented excellent problem solving skills and extensive social media marketing experience.   Results-oriented with the ability to lead organizations to successful product launches and higher revenues.  Expertise in developing client relations.   Excel at interfacing with others at all levels to ensure organizational goals are attained.   Proactive approach has resulted in capturing numerous accounts and expanding client base.   Possess excellent interpersonal, analytical, and organizational skills.   Excel within highly competitive environments where leadership skills are the keys to success.   Creative with broad-based background in highly competitive and dynamic organizations.   Recognized as a decisive leader and excellent team player Account maintenance Business recovery and sustainability Operations analysis Procedure and process review and development   Automate, banking, Budget development, business development, C, CoachING, Cold Calling, Excellent Communication, credit analysis, clientele, customer service,marketing, mergers, Microsoft Certified, Microsoft Office Suite, Fast learner, reporting, retail, risk analysis, selling, sales, strategic alliances        Professional Experience      Company Name    City  ,   State    Assistant Banking Center Manager   01/2010   to   Current        Financial reporting   Bank reconciliations   Knowledge of commercial law Negotiation skills   Complex problem solving skills   Needs assessments   Creative design Strategic planning Sales and Marketing Increased annual gross sales by 15%.  Developed direct mass mailings which resulted in 8% growth of customer base.   Sales and Promotion Achieved status as one of the top 10 performers in the region.   Assisted in planning and executing promotional events.   Client Interface Managed accounting close, accounts payable, and financial reporting for multiple clients.   Profile management position accountable for soliciting business accounts and Developing strategic alliances with clientele.   Develop tactics to increase assets and profitability within a territory Develop and implement innovative marketing principles and promotional sales events for Commercial and personal projects to further support financial growth.   Counsel individuals and corporate clients with regard to investment opportunities, risk Analysis and monetary returns.   Cross-sell banking services and products to clientele. Participate in community events to position the bank as a leader within the territory.   Manage Staff, and Compliance throughout Banking Center Coach staff in profile management, compliance, balancing Prepare for quarterly audits Highlights: Excellent Communication Skills Fast learner, and excellent training skills Obtaining Loans: Personal, Home Equity, Vehicle, Commercial, and Small Business Cross-selling: Personal and Business accounts including investments Cold Calling On Site visits to local business Manages All Staff , follows HR and corresponding Governance Managed banking center during mergers and acquisition Multi-Task, Handled Risk and Operations Achieving beyond expected quota each quarter.          Company Name    City  ,   State    Sr. Financial Banker   07/2007   to   01/2010       Profile management position accountable for soliciting business accounts and developing strategic alliances with clientele.  Develop tactics to increase assets and profitability within a territory Develop and implement innovative marketing principles and promotional sales events for commercial and personal projects to further support financial growth.  Counsel individuals and corporate clients with regard to investment opportunities, risk analysis, and monetary returns.  Cross-sell banking services and products to clientele.  Participate in community events to position the bank as a leader within the territory.  Highlights: Excellent Communication Skills Fast learner, and excellent training skills Obtaining Loans: Personal, Home Equity, Vehicle, Commercial, and Small Business Cross-selling: Personal and Business accounts including investments Cold Calling On Site visits to local business Achieving beyond expected quota each quarter.          Company Name      State    Sr. Financial Service Rep   11/2003   to   07/2007       Directed daily operations for retail banking, including branch sales, business development, customer service, and credit analysis.  Managed a staff of customer service representatives and tellers.  Analyzed financial statements and pertinent information to determine creditworthiness of prospective customers.  Counseled corporate clients and high net-worth individuals with regard to their borrowing needs.  Highlights: Joined BBVA Compass as a Part-Time teller, Promoted to Senior Teller, and then Sr.  Financial Rep within 2 years.  Transferred to Capital One, Na.  To further my career in Banking.          Education      Bachelor  :  Business Finance/ HR Management    University of Houston downtown  ,   City  ,   State               Associates      Houston Community College                  Affiliations     Leadership Development Program-Comerica Bank  Junior Achievement  Red Cross  March Of DImes  Breast Cancer Awareness   Prior Chamber Member     