         BUSINESS DEVELOPMENT MARKETING REPRESENTATIVE           Summary     Motivated Marketing Manager specializing in budgeting, project management and staff training and development. Thoroughly understands client preferences and needs, and effectively manages sales teams to optimize customer satisfaction and boost sales.       Highlights         Skilled in MS Office  AS400   Excel, Quickens and Cubs-Picklan   Fluent in Spanish  Strong interpersonal skills  Skilled multi-tasker       Account management  Brand recognition optimization  Cross-functional team leadership  Public relations expert  Excellent communication skills  Team building expertise  Consultative sales techniques               Accomplishments     Created strategies to develop and expand existing customer sales, which resulted in a [Number]% increase in monthly sales.Managed a portfolio of [Number] accounts totaling $[Amount] in sales.Hired, trained and managed a team of [Number] successful product managers.Launched aggressive growth plans that helped increase customer base from [Number] to [Number] customers.       Experience      Business Development Marketing Representative     January 2000   to   Current     Company Name   －   City  ,   State     Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.  Incoming and out calls to Dealers and Consumers Maintain a healthy and reputable relationship with Dealers and Management. Negotiated favorable contract structures, fees and criteria exceptions. Researched banking guidelines and statutory requirements to stay updated on new laws and applications.Researched beneficial investment opportunities and made recommendations to senior management. Review credit bureau and applications on consumers for decision making on approvals and declines for program guidelines and criteria. Train Dealers on our criteria and program guidelines for approval accuracy when submitting applications.Developed solid estate and tax code knowledge base through continued research and training to assist Dealers in maintaining a favorable look to book ratio on submitted deals. Problem solving on dealer packages submitted for funding In house support for assigned Field Representatives Market In house products (Direct Mail, Internet Leads, Automated Internet Advertising, etc ) generating business. Communicate with customers and/or opposing counsels regarding status of account Review Chapter 13 plans for objections on value and interest on vehicles in order to obtain an attorney or negotiate with customer's attorneys.         Junior Accounting Clerk / Case Analyst / Skip Tracer    January 1991   to   January 2000     Company Name   －   City  ,   State     Collected data to prepare and draft settlement packages for clients.Drafted various court documents, invoices and enclosures at attorneys' request, reconciling over 1,300 payments, 2,000 invoices daily. Managed communication with courts regarding status of petitions and granted orders.Analyzed law sources, including statutes, recorded judicial decisions, legal articles, constitutions and legal codes.Trained new employees on office equipment and job duties. Organized legal memoranda and client correspondence.Processed summons, subpoenas, appeals and motions.         Loan Processor    January 1989   to   December 1990     Company Name   －   City  ,   State     Adhered to all federal and state compliance guidelines relative to retail mortgage lending. Interviewed an average of [number] mortgage loan applicants per month.Performed daily maintenance of the loan applicant database.Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.Created financial analysis reports of commercial real estate, borrowers' financial statements, lease reviews and market research.Effectively managed more than [number] client relationships.Provided expert financial advice on mortgage and both educational and personal loans.Performed daily maintenance of the loan applicant database.         Education      Accounting Business Certificate   :   Accounting  ,   1995    Cypress Community College   －   City  ,   State  ,   US     Coursework in Accounting, Finance and Business Administration         Certificate   :   Management  ,   1111    XXXX Seminar   －   City  ,   State  ,   US     Completed Mortgage Underwriter training  Legal Marketing and Management seminar         Languages     Bilingual Spanish/English       Affiliations    Review Chapter 13 plans for objections on value and interest on vehicles in order to obtain an attorney or negotiate with customer's attorneys      Skills     Banking: Credit Decisions, Credit Evaluation, Advertising, Business Development, Buyer, Buying/procurement, Sales Calls, Exceptions, Internet Advertising, Leads, Marketing, Problem Solving, Filing, Incoming Calls, Accounting,  Billing, Clerk, Invoices, Payments, Skip Tracer, Bankruptcy, Mortgage Loans.  Sales Account Management: Business Development, Team Building, Marketing Plans, Territory Management, Staff Management and training.    