         COSTUMER SERVICES         Summary     Costumer representative  with background as sandwich artist  and security looking to join a growing entrepreneurial organization as part of the Executive team.       Skills         Operations management  Financial records and processing  Quick learner  Client-focused  Computer proficient  Active listening skills  Telephone inquiries specialist  Cash handling accuracy  Superior communication skills    Top sales performer  Customer service expert  Strong communication skills  Superior organization skills  Store maintenance ability  Energetic work attitude  Adaptive team player  Cheerful and energetic  Telecommunication skills           Experience      Costumer Services   ,   02/2018   to   Current    Company Name   －   City  ,   State     Answered customer questions and took orders.  Assisted customers with finding solutions to their complaints, concerns and inquiries.  Recommended, selected and helped locate merchandise based on customer needs and desires.  Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.  Built customer confidence by actively listening to their concerns and giving appropriate feedback.  Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.  Confirmed that appropriate changes were made to resolve customers' problems.         Sandwich Artist  ,   01/2017   to   02/2018    Company Name   －   City  ,   State     Executed all daily tasks and assisted other team members when needed.  Prepared food items, including sandwiches and other products to meet customer specifications.  Assisted customers, including answering questions and preparing orders.  Organized food preparation stations and replenished supplies as needed.  Delivered superior customer service focused on quality and meeting customer needs in a timely manner.  Cleaned and maintained all food preparation stations.  Trained Sandwich Artists to apply attention to detail and commitment to quality.  Communicated with customer to provide menu offering details and assist with decision-making.  Proofed dough products and baked breads, cookies and other bakery products.  Handled and bagged groceries carefully and according to customer preference.  Stocked, priced, front-faced and rotated merchandise.  Monitored the freshness and condition of prepared foods.  Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.         Security Guard  ,   05/2015   to   01/2016    Company Name   －   City  ,   State     Maintained order, responded to emergencies and enforced federal and local laws.  Communicated with supervisors regarding any issues that occurred while on duty.  Immediately reported fires, accidents and other safety hazards.  Enforced all building rules and regulations in government facilities.  Protected federal employees and their property by monitoring all access to government-owned and leased properties.  Detained individuals when necessary to prevent security breaches.  Patrolled the premises regularly to ensure safety of employees and visitors.  Patrolled buildings, facilities and perimeter areas to prevent damage to property.         Florist helper / Delivery driver  ,   02/2011   to   03/2011    Company Name   －   City  ,   State     Communicated information to customers about product quality, value and style.  Consulted with customers on the latest styles and trends.  Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.  Kept the showroom clean and maintained neat, orderly product displays.  Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.  Worked as a team member performing cashier duties, product assistance and cleaning.  Stocked and rotated inventory regularly.  Resolved customer complaints and adjusted orders.  Selected the most efficient routes in compliance with delivery instructions and fuel policy.  Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.  Loaded and unloaded merchandise at stores and vendor locations.  Processed payments by accepting cash, checks and credit card payments.  Served as the company's only bilingual Spanish/English customer service representative.         Seasonal Field Worker  ,   05/2006   to   08/2006    Company Name   －   City  ,   State     Seasonal migrant worker that would return every summer till 2012  Mowed and edged lawns and flowerbeds using shovel and hula hoe.  Operated motorized vehicles and equipment such as tractors, and traiers .  Mixed and sprayed fertilizers, herbicides and insecticides onto grass, shrubs and trees.  Installed rock gardens, ponds and irrigation systems in accordance with client specifications.  Planted seeds, bulbs, ground covers and trees.  Arranged shrubs, trees and flowers to create particular landscape effects.         Education and Training      High School Diploma  :    2012    Psja Early College High School   －   City  ,   State       Ranked in Top 15% of class  4.0 GPA  Student council Member  Future Farmers of America member  Jurnalism editor  Secretary for FFA  Secretary for student council  Migrnat student         Texas A&M International University   －   City  ,   State       Major in criminal justice  Minor in business administration  Expected  Graduation date December 2020         Texas A&M International University   －   City  ,   State       Major in criminal justice  Minor in buisness administration         Community Service     Volunteer WBCA 2012, 2013, 2014 and 2017  Volunteer Food bank 2013  Volunteer Habitat for humanity 2012, 2013  Volunteer Farmers Market 2014  Volunteer softball games 2015, 2016       Languages     Spanish  English       Skills     Cash handling  Careful and active listener  Multi-tasking  Strong public speaker  Professional and friendly        