         ASSISTANT STORE MANAGER OF OPERATIONS AND HUMAN RESOURCES         Highlights          SKILLS / STRENGTHS Computer  Peoplesoft, Kronos payroll management system, Microsoft Word, Excel, Access, and PowerPoint, entry level HTML Professional  Excellent communicator, motivator, and decision maker  Strong analytical and problem solving skills  Ability to handle multiple task and lead to completion  Strong public speaker              Accomplishments      Wall Street Journal Award in Economics and Finance2010  Civic Club Scholarship 2008  Kohl's Territory Finalist for Manager in Training competition 2012        Experience      Assistant Store Manager of Operations and Human Resources     May 2014   to   Current      Company Name   －   City  ,   State     05/2014 to Present 5241 McFarland Drive	Durham NC, 27707 Supervisor: Stacyanne Belsky (stacyanne.belsky@kohls.com) Not Available for Contact	(919) 489-1116 60 hours per week	$48,750/year Assistant Store Manager of Operations and Human Resources (Retail Volume approx 15.5 million) Operations  Manages stores payroll projections, productivity, and controllable expenses in relation to sales trend  Review scheduled vs. workload reports, and directs area supervisors to edit schedules to workload  Oversee truck unload process to ensure company standards are being met  Lead the Replenishment Best Practice Merchandise Location System to maximize efficiency and execution.  Provide general oversight of building and equipment maintenance and upkeep, coordinate local and corporate resources to ensure ongoing and preventative maintenance of interior/exterior is achieved  Oversees efforts to adhere to all building safety requirements  Responsible for the implementation and maintenance of all Company stockroom capacity and organizational guidelines  Responsible for managing and coordinating all store remodeling and repair and maintenance projects  Lead inventory prep planning and ensures inventory execution goal is achieved  Partner with Loss Prevention on all inventory programs Human Resources  Lead the interview and hiring process to maintain proper staffing levels to match workload  Manage associate files to company policy/legal requirements  Lead the Associate annual review process  Coaches and counsels Associates when necessary based on Company productivity goals  Lead the completion and administration of Associate counseling in accordance to Company policies/HR guidelines  Lead associates training administration  Develops and coaches Area Supervisors to promotable levels  Develops programs to drive positive reinforcement and motivation to all Associates  Participated in the recruitment of executive talent at North Carolina State University (NCST)  Selected as peer resource for incoming executives         Assistant Store Manager of Apparel and Accessories     Apr 2012   to   May 2014      Company Name   －   City  ,   State     04/2012 to 05/2014 1361 Boone Station Drive	Burlington, NC 27215 Supervisor: James Floyd (james.floyd@kohls.com) Available for Contact	(336) 458-6223 60 hours per week	$42,500/year Assistant Store Manager of Apparel and Accessories (Retail Volume approx 7 million)  Analyze business summary reports daily to determine growth opportunities  Partner with HR/OPS ASM to address inventory issues and communicate to corporate partners  Ensure Company merchandise presentation directives and standards are met and maintained  Develop and implement action plans to ensure key business areas outperform LY figures  Operate Kronos payroll management system  Lead store in the following areas: associate development, supervision of merchandise sales areas to ensure execution according to company Best Practice, analysis of business operations, and expense management.  Complete and administer associate counseling documentation / administer associate annual review  Recruit, interview and hire new talent  Competitively walk completion and report to store manager and district manager         Manager in Training (MIT) (Retail Volume approx     Jan 2012   to   Apr 2012      Company Name   －   City  ,   State     01/2012 to 04/2012 3648 E Franklin Blvd	Gastonia, NC 28056 Supervisor: Susette Vlasich	(704) 824-0091 40 hours per week	$17.50/hour Manager in Training (MIT) (Retail Volume approx 17.5 million)  Lead "Manager on Duty" program  Resolve escalated customer concerns  Lead and drive Loyalty Programs (Credit and Email Solicitation) to ensure store goals are achieved  Coach Cashier's on proper soliciting techniques and provide tools for customer engagement  Ensure daily sales floor standards are maintained  Positively influence associate engagement and morale through recognition program  Responsible for merchandising updates and sales growth of Home Decor and Juniors department         Store Management Intern     Jun 2011   to   Jan 2012      Company Name   －   City  ,   State     06/2011 to 01/2012 3050 Watson Blvd	Warner Robins, GA 31093 Supervisor: Debra Drake (Available for Contact)	(478) 293-7300 40 hours per week	$11.25/hour Store Management Intern (Retail Volume approx 16.5 million)  Assist store management in day-to-day operations  Lead teams in sales floor moves  Partner with dock supervisor in expediting truck freight  Complete and present Capstone Project on store environment and area of opportunity         Vice-President of Community Service Delta Sigma Pi     Aug 2009   to   May 2010      Company Name   －   City  ,   State     Post Office Box 8065 Statesboro, Georgia 30460 Supervisor: Margaret Pigatt-Lanier (912) 478-5413 40 hours per semester $1,500/stipend Peer Financial Counseling Student Liaison  Educate Students on the following modules: Budgeting, Managing Credit and Debt, Controlling Credit  Train Peer Financial Counselors on Modules to deliver to student organizations/classrooms  Partnered with other student organizations/faculty to set up venues to present PFC Modules  Recruit alumni and business community leaders for career development seminars  Partner with faculty for fundraising events  Raise awareness of organization on campus Coordinate community service activities with the Provincial Community Service Committee  Ensure that chapter meets volunteer requirement set by the central office  Organized campus-wide blood drive         Education      BBA  ,   Economics   2010     Georgia Southern University   －   City  ,   State  ,   US   Georgia Southern University BBA 2010 Statesboro, GA Major - Economics       Affiliations    Economics Club      Skills    Million, Retail, Retail Marketing, Sales, Operations, Associate, Hr, Inventory, Payroll, Business Operations, Documentation, Kronos, Training, Credit, Equipment Maintenance, Human Resources, Loss Prevention, Maintenance, Recruitment, Staffing, Stockroom, To Sales, Sales Floor, Budgeting, Career Development, Central Office, Financial Aid, Fundraising, Liaison, Pfc, In Sales, Access, Award, Entry Level, Excel, Html, Journal, Microsoft Word, Peoplesoft, Powerpoint, Problem Solving, Territory, Word, And Sales, Customer Engagement, Daily Sales, Merchandising   