         HR COORDINATOR       Summary     Certified Human Resources Professional with extensive employee relations experience in a full range of functions, as well as success in simultaneously managing multiple projects.        Highlights          Employee relations  Compensation administration  Personnel records maintenance  New hire orientation  Hiring and retention  Training and development  Compensation/payroll  Staffing and recruiting professional  Off-boarding  Interviewing expertise  Performance management strategies      Benefits administrator  Employment law knowledge  HRIS applications proficient  Employee handbook development  New employee orientations  Human resources audits  Maintains confidentiality  HR policies and procedures expertise  Human resources management  Excellent interpersonal and coaching skills  Certified Professional Human Resource Management             Accomplishments    Revamped the orientation process for all new hires, which was implemented company-wide. Led the Staffing Planning Committee for  [Number]  years. Introduced the first passive Open Enrollment process.      Experience     03/2013   -   Current     Company Name   -   City  ,   State    HR Coordinator        Manage the recruitment, selection, and staffing process for full time employees.  Manage the employee orientation and onboarding process for full time employees.  Maintain job classification system including job descriptions; defining objectives, responsibilities, salary information and benchmarking.  Develop, administer and manage personnel policies, procedures and programs for the City.  Advise managers, supervisors, and employees on labor contract, employment law, and policies and procedure matters.  Respond to inquiries from managers, supervisors, and employees, investigate complaints, and provide for conflict resolution.  Works with departments regarding employee issues, recommending appropriate actions involving employee performance, behavior, productivity, etc.  Completes duties related to compensation, benefits, and performance management.  Manage the City's safety and workers' compensation processes.  Serve as Chair on the City's Benefit, Safety, and Wellness committees; provide direction to committees; ensures compliance with mandated safety training; develop wellness and safety programs to meet strategic goals of the City.  Develop procedures for managing employee leaves of absence and light duty.  Administer leave of absence programs to include FMLA, Salary Continuation, Parenting Leave, Military Leave, etc.  Ensure compliance with employment law and related regulations.  Conduct research; prepare reports and recommendations on complex issues and projects.  Lead special projects related to human resources initiatives, including software and technology implementation, process improvements, internal training programs, on-boarding process, exit interview process, etc.         11/2012   -   12/2012     Company Name   -   City  ,   State    Independent HR Contractor        Assisted Human Resources on internal employee website mapping project.  Site is used for employee benefits as well as company information.  Assisted Human Resources on internal employee website mapping project.  Site is used by Room & Board sales staff.         04/2005   -   07/2010     Company Name   -   City  ,   State    Human Resource Assistant/ HR Generalist        Screened applicants for internal and external positions, coordinated and prepared interview schedules and information packets, sent offer letters, and verified paperwork.  Staffed all contractor positions as well as facilitated orientation for all contract employees.  Conducted new hire orientations for all new employees.  Worked with all levels of management on Employee Relations issues.  Conducted exit interviews and processed required termination paperwork and presented common themes to upper management.  Provided training and communication to employees on HR programs, benefits, processes and other employment related issues.  Administered leaves of absence, short term disability, and worker's compensation.  Managed tuition reimbursement program.         11/2003   -   10/2004     Company Name   -   City  ,   State    Receptionist/Administrative Assistant        Maintained the corporate phone list, Equal Employment Opportunity information, bus pass, and stamp inventories in Microsoft Excel; ordered and approved all office supply orders.  Coordinated with Memorial Blood Centers to promote and recruit for the NRG/ATT Blood Drive within the company.  Maintained security of the workplace by overseeing the security badge process.  Assigned numerous special projects and completed projects upon deadlines.          Education     2012     Keller Graduate School of Management  City  ,   State      MBA  :   Human Resource Management    Human Resource Management       2002     University of North Dakota  City  ,   State      B.A  :   Communications    Communications        Skills    benchmarking, benefits, conflict resolution, direction, Employee Relations,  , performance management, personnel, policies, processes, recruitment, research, Safety, staffing, strategic,  training programs,   