         DIRECTV HR RECRUITER/ ADMINISTRATION       Summary    My goal is to obtain a position where I can utilize and enhance my education and skills.      Highlights           Excellent communication skills    Self-directed  Accurate and detailed    Certified in Basic Life Support (BLS)      Electrocardiography Certification (EKG)       Independent worker   Strong organizational skills    Energetic work attitude  Courteous demeanor            Accomplishments      Recognized by peers and management for going above and beyond normal job functions.     Was named top leader while working at Alexander Dawson College Bound    Quality Assurance   Ensured quality of  food .  Quality of care for customers    Offered job promotion to management only  two  weeks after start date  Flexibly rotated between  four  different jobs for Mac Shack   Human Resources Increased employee new hires by 65%.         Experience      DIRECTV HR Recruiter/ Administration    11/2014   to   Current     Company Name   City  ,   State       Generate new hire paperwork   Keep all government documents up to date  Help with the new employees and documentation  Make copies, badges, and packets  Transfer 125  MSO sheets into the computer per week  Post job ads to bring in candidates for open positions  Call and interview candidates over the phone  Scheduled and confirmed appointments for management team   Assist multiple managers with office issues and staff issues   Coordinated department functions for team of  10   employees      Updated employee accounts and information regularly       Create databases and spreadsheets to improve inventory management and reporting accuracy              Develop more efficient filing systems     Coordinate admission processes and prepare agreement packets     Handle and process confidential employee information            Hostess   09/2014   to   11/2014     Company Name   City  ,   State      Tasks as Hostess:    Friendly greeted customers   Professionally answered the phone  Had complete knowledge of the entire restaurant and menu   Completed cleaning checklists   Guided guests to appropriate tables   Helped book reservations for large parties and group  Ensured large parties were taking care of and satisfied   Efficiently used OpenTable to take reservations and seat guests  Dealt with customer issues calmly, quickly, and professionally           Hostess/Cashier/Busser/Food Runner/ Expo   09/2013   to   09/2014     Company Name   City  ,   State      Tasks as Hostess/Cashier/Busser/Food Runner/Expo:  Cashier/Hostess:    Professionalism   Cooperated with fellow coworkers   Ability to multitask   Satisfied customer requests   Greeted customers in a friendly and welcoming manner   Answered telephones quickly and professionally  Completed daily checklists   Exceed customer and employer expectations  Reliable and willing to cover employees shifts    Food Runner/Busser:​    Delivered food in a timely manner   Insured a clean and orderly work environment  Dealt with customer complaints and issues  Helped keep customer complaints to a minimum   Responded to customers requests immediately  Answered phones and took customers orders   Expo:   Made salads and side dishes  Added final ingredients and toppings to food  Restocked all dishes and silverware  Efficiently communicated with cooks to ensure orders were correct  Made sure all counter spaces were clean and orderly  Completed cleaning checklist  Helped with customer complaints and issues           Event Coordinator: Coyote U-Night Community Fundraiser   02/2012       Company Name   City  ,   State       Brainstormed event ideas  Oversaw budget plans  Oversaw 5  coordinating groups  Responsible for advertisement distribution and media coverage  Responsible for communication with clientele  Coordinated with 100  teachers to help with fundraiser  Ensured safety for 2,000  people           Education      High School Diploma  :   Hospitality, Travel, and Tourism   June 2014       Southwest Career and Technical Academy   City  ,   State  ,   United States       Four-year Hospitality program: Minor in Marketing     ​Project Based Learning    Coursework in Hospitality and Tourism Management     Coursework in Marketing and Advertising         Coursework in Business, Marketing and Communications      Coursework in Marketing, Public Relations and Promotions Management      Coursework in Business Administration and Organizational Development     Coursework in Accounting, Financial Management and Event Planning      Coursework in Travel and Tourism        Hotel Management coursework       Coursework in Hotel Operations Management      Principles of Financial Accounting coursework      ​    Four year member of  DECA  Club         Four year Student Council member           Student body government representative            Nursing    College of Southern Nevada   City  ,   State  ,   United States       Pre-Nursing Major: Taking prerequisites    Courses completed:    Math 95,96  English 101,102,223  ALS College Success  Psychology 101  Sociology 101  Communications 101      3.75  GPA  ​​          Skills      Professional and friendly      Careful and active listener    Exceptional
 multi-tasker    Delivers exceptional customer service     Computer knowledge and skills​  Neat, clean and professional appearance  Reliable team worker  Engaging personality  Detail oriented  Personal skills  Conflict 
resolution  Accurate and detailed   Computer knowledge and skills​    