         ADJUNCT INSTRUCTOR, VOLUNTEER CAREER ADVISER       Professional Summary     Administrative professional with extensive experience in academia, sales, customer service in a number of venues.  Highly competent in persuasive customer communication as particularly evidenced in the six years of serving as an on-line sales consultant and business owner. Desires a position in customer service where compelling communication plays a strong role.       Core Qualifications          Results-oriented  Excel in  all areas of customer service  Client-focused  Microsoft Office  Reports generation and analysis      Contract negotiation/review/drafting  Quick learner  Training and development            Experience      Adjunct Instructor, Volunteer Career Adviser     Oct 2013   to   Current      Company Name   －   City  ,   State     Teach courses on American and International Politics.  Work with career staff to assist undecided and graduating seniors.         Consultant (Company is being dissolved due to declining economy)     Jan 2009   to   Current      Company Name   －   City  ,   State     Began consultancy as a professional and academic writer specializing in grant writing projects.  Currently completing coursework in the extension program at the University California at Irvine program for certification as an Independent Educational Consultant.         Organizational Culture Advisor, Customer Service Agent (Project work)     Jul 2014   to   Oct 2014      Company Name   －   City  ,   State     Performed all duties related to the sales and promotion of architectural products.  Worked with Vice-President on conceptualizing new ways in workforce training.         Apparel Associate -Seasonal Position     Jan 2014   to   Jan 2014      Company Name   －   City  ,   State     Maintained organization of fitting rooms.  Managed return purchases.  Worked the register at times of peak business.         Secretary to the Board of Directors     Oct 2012   to   Oct 2013      Company Name   －   City  ,   State    Liaison for the Board to ameliorate tensions between parties during the time the Theatre closed.        Director of Education Programs     Oct 2005   to   Jan 2009      Company Name   －   City  ,   State     Conceptualized and designed a program to retain Millennial and Boomer talent at early career stages and facilitate cross-generational collaboration.  Worked with CEO in development of national marketing strategies and product for Millennial "at-risk" students, responsible for assessments and debriefings of key client stakeholders.         Director of Career Services     Jul 2002   to   Oct 2005      Company Name   －   City  ,   State     Changed career services office to career development/service learning model based on Cognitive Information Processing model (one of only 16 such centers nationwide).  Realized 40% increase in student usage of services and 67% increase in job placement.  Developed a Leadership Fellows Program for national experiential learning opportunities.  Changed curriculum to include course for rising sophomores/transitioning juniors: "Seminar on Career Development and Professionalism" combining both theory and extensive praxis Received institutional recognition based on Center achievements.  Personally recognized as one of only 3 departmental directors to achieve highest levels of performance excellence, i.e.  pushing University forward.".         Graduation Auditor/Adjunct Assistant Professor     Oct 2001   to   Apr 2002      Company Name   －   City  ,   State    Served as assistant registrar in addition to reponsibilities of auditing every senior for suitability to graduate. Also taught courses as  Visiting Assistant Professor.        Adjunct Associate Professor/Academic Advisor     Oct 1996   to   Apr 2001      Company Name   －   City  ,   State    Taught 6 classes on Organizational Behavior and Politics. Advised over 100 students.        Education      B.A  ,   Middle East Studies   May 1986     Fordham University   －   City  ,   State  ,   US    GPA:   Summa cum Laude    Summa cum Laude Middle East Studies, Recipient of High departmental honors.        M.A  ,   Political Science   1989     Fordham University   －   City  ,   State  ,   USA    Graduated with GPA of 4.0.        Professional Affiliations     I have worked with NACE and NAACADA (Academic organizations). I constantly attend either in person (DC) or on-line meetings with a host of organizations that offer professional guidance and advice,       Skills     Academic adviser and analyst. Consultant with strong client focus, grant writing. Leadership skills in several venues, marketing strategies, office skills, sales, published and technical writer.       Additional Information      HONORS AND AWARDS Chapter Member of design team of Top National Award Winning Millennial Emotional Intelligence Assessment Product "Education-In-Motion," HR Executive, 2006 Highest Professionalism," University of Charleston, 2002-2003 Outstanding Service Award 2001, New York University New York University Dean's Dissertation Fellowship 4      