         SALES       Summary     Dedicated security enforcement professional with more than  5  years managing security teams and 20 years protecting professional environments. Personable leader who comfortably interacts with people from diverse cultures and backgrounds.        Highlights          CPR and Child CPR Training    Report analysis     Investigative procedures      Interviews and interrogations      Defensive driving training    OSHA training    AED certified    Fire Response            Accomplishments       Upgraded company surveillance system from 28 to 42 security cameras inclusive motion detector systems.          Skills    CPR, First Aid, report writing and documentation, leadership.      Experience     10/2015   to   11/2015     Sales    Company Name   -   City  ,   State      Identified prospective customers using lead generating methods and performing an average of 50 cold calls per day.  Participated in various incentive programs and contests designed to support achievement of production goals.  Sold first car immediately after training by personal referral.          01/2015   to   09/2015     Sales    Company Name   -   City  ,   State      Identify customer needs; match needs to Company products and services, and overcome customer objections and resistance.  Meet established performance objectives.         07/2014   to   01/2015     Sales    Company Name   -   City  ,   State      Identify and acquire high quality, long-term, “preferred” customers to support growth through Costco Road show program participation.  Primary responsibility is to make sales presentations to prospective DSW customers at pre- identified Costco locations.  On occasion similar duties may be performed at other retailers.  Communicate front-line conditions and customer problems to manager; create and maintain contracts, accounting and service documentation and logs as required by manager.  Serve as a Company representative with Costco management to ensure that DS Services of America is represented in a professional manner at all times.  Communicate with store management as needed.  Ensure in store booth set up is completed according to DS Services of America and Costco standards.         06/2014   to   07/2014     Catering Chef    Company Name   -   City  ,   State      Prepared food items such as sandwiches, salads, soups, and beverages         05/2014   to   06/2014     Server    Company Name   -   City  ,   State      Served items requested by customers and processed payment.         10/2011   to   05/2014     Loss Prevention Officer    Company Name   -   City  ,   State      First responder to medical and fie emergencies.  Recommended improvements in security systems and procedures. Supplied internal and external security in a hotel with 410 guest rooms.   Reduced general liability claims by 5% through safety audits and training.   Conducted site reviews and security audits and made recommendations to management based on findings.   Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.   Counseled management on how to cut spending without compromising the safety and security of the company's assets.   Developed and implemented training procedures for all newly hired personnel.          06/2008   to   01/2010     Construction Security Supervisor    Company Name   -   City  ,   State       Managed staff schedules for all shifts and events to minimize overtime costs.      Managed more than  6  security officers for construction of 12 story high-rise building.        Developed and implemented training procedures for all newly hired personnel.         Counseled management on how to cut spending without compromising the safety and security of the company's assets.  Developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.            06/2008   to   06/2009     Security Officer    Company Name   -   City  ,   State       Implemented video surveillance, motion detection and closed-circuit television systems to aid in monitoring the premises.       Recommended improvements in security systems and procedures.     Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.     Monitored the entire facility using CCTV while simultaneously performing dispatch duties.      Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.            04/2006   to   06/2008     Security Officer    Company Name   -   City  ,   State       Monitored the entire facility using CCTV while simultaneously performing dispatch duties.       Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.           01/2006   to   06/2006     Security Officer    Company Name   -   City  ,   State       Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.        Monitored the entire facility using CCTV while simultaneously performing dispatch duties.            08/2003   to   01/2006     Loss Prevention Officer    Company Name   -   City  ,   State      Issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.   Monitored the entire facility using CCTV while simultaneously performing dispatch duties.          02/2003   to   07/2003     Security    Company Name   -   City  ,   State      Monitored the entire facility using CCTV while simultaneously performing dispatch duties.         02/2000   to   02/2003     Room Service Assistant Manager    Company Name   -   City  ,   State      Oversaw delivery of food.  Quality control.  Inventory control.  Scheduling.         01/2000   to   01/2003     Owner    Company Name   -   City  ,   State      Owner of catering business         01/1999   to   01/2000     Line Cook    Company Name   -   City  ,   State      Catering Chef and server for catering and deli.         01/1997   to   01/1999     Line Cook    Company Name   -   City  ,   State      Line cook         04/1996   to   09/1996     Line cook    Company Name   -   City  ,   State      Line cook          Education     1996     Culinary Certificate  :   Culinary    Western Culinary   -   City  ,   State  ,   USA    GPA:   Graduated top 10 in Class of 500.      Graduated top 10 in Class of 500.                Working on Bachelors    San Francisco State   -   City  ,   State  ,   USA     A ttended 9/89 to 6/91. Specialized in History and American Foreign Policy.           1989     Associate of Arts  :   History    Skyline College   -   City  ,   State  ,   USA         