         JEWELRY DESIGNER AND OWNER       Summary     Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning and support of daily operational and administrative functions in a highly confidential environment.       Highlights          Microsoft Office proficiency  Proper phone etiquette  Time management  Flexible  Professional and mature  Strong problem solver  Works well under pressure      Social media knowledge  Database management  Customer service-oriented  Meeting planning  Travel administration  Legal administrative support  Self-starter            Experience       Current     Company Name   City  ,   State     Jewelry Designer and Owner        Hand crafted beaded and one-of-a-kind clay jewelry creations.  Store presence on Etsy.com.  Business is promoted throughout various social media outlets.  My objective is be involved in local arts and crafts shows.         September 2013   to   April 2015     Company Name   City  ,   State     Logistics Service Representative        Safely transported lab specimens, medical records, pharmaceuticals, x-rays, hospital supplies, interoffice mail, and related material.  Operated a hand-held scanning device to accurately track items through the transportation cycle.  Strictly observed operating policies, procedures and service schedules.  Demonstrated safe and courteous driving behavior.  Presented a professional image to clients and the public through appearance and interaction.  Conducted pre/post trip vehicle inspections and maintained a clean, neat, and orderly vehicle.  Provided highest level of customer service.         April 2009   to   August 2013     Company Name   City  ,   State     Courier/Driver        PRIME INC: Over the road team truck driver; refrigerated division transporting goods throughout the US and Canada Courier of expedited small package delivery throughout Ohio and surrounding states.  EXPRESS-1: Over the road team truck driver; box truck division transporting goods throughout the US and Canada.         October 2002   to   November 2008     Company Name   City  ,   State     Legal Administrative Assistant         Assistant to the Executive Vice President and General Counsel of a commercial real estate developer.  Provided additional support to the Senior Vice President of Asset Management and the Human Resources Director.  My primary responsibilities included, but were not limited to: Typing correspondence and legal documents; Transcription; Creating AIA (American Institute of Architects) documents; Maintaining executives' calendars; Scheduling appointments, meetings, travel arrangements; Maintaining legal filing system, confidential employee files and managed employee time off records; Maintaining records management for on-site and off-site document storage; Preparing expense reports; Maintaining confidential legal binders and closing bibles; Screening, handling and forwarding  incoming calls; Acting as back up assistant to the Chairman & CEO of the company; Responsible for purchasing the office supplies, office equipment, stationery, business cards and other miscellaneous supplies; Preparing accounting budget reports on all purchased products and performing tasks in an extremely confidential, timely, accurate and efficient manner.         November 2001   to   September 2002     Company Name   City  ,   State     Customer Service Representative        Inbound member services call center.  My primarily responsibilities included helping members understand their prescription drug benefits and processing home delivery service prescription orders for members via telephony computer system.         March 1997   to   April 2000     Company Name   City  ,   State     Realtor Associate       •Listed and sold properties both residential and commercial. My responsibilities included: Promotions and advertising; Working closely with mortgage companies, home inspectors, buyers, sellers and attorneys and general administrative duties        October 1994   to   March 1997     Company Name   City  ,   State     Sales Support Coordinator        Coordinated Shipments for Trades Shows, Electronics, Special Commodities and Household Goods.  Primary responsibilities included: Extensive customer contact; Entering and processing orders; Handling support for sales force and assisting with advertising campaigns.         April 1991   to   October 1994     Company Name   City  ,   State     Leasing Professional        380+ Unit Property; Received rents; Data entry of monthly rental information in computer system (PropertyPlus software program); Pursued collection of delinquent rents; Liaison for financial assistance for tenants that were in need of assistance; Updated renewal records three months prior to lease expiration; Handled security deposits and withdrawals; rent adjustments; Delinquency and credit balance reports; Processed applications for approval through district office; showed available units to prospects; prepared maintenance work orders and all administrative duties.         February 1989   to   April 1991     Company Name   City  ,   State     Subsidy Administrator/Leasing Professional        The Plaza Apartments is a 520 unit, two building high-rise property for the elderly, handicapped, and disabled.  My primary responsibilities were to establish rents for the tenants based on income, assets and medical expenses, based on HUD regulations.  I reviewed, verified, re-certified and notified tenant and HUD of rents and subsidy amounts approved by the Federal Government.  Other responsibilities included preparing service orders, working with security, move-in inspections and bi-annual inspections of units to coincide with order of the Fire Marshall.  General office duties which included purchasing of office supplies.          Education     1973     Gates Chili HS   City  ,   State       High School Diploma              Skills     Account receivables and payables, administrative duties, AIA billing, scheduling appointments, customer service, data entry, expense reports, filing, general office duties, real estate legal documents, office equipment, purchasing,  scanning, telephony, transcription, travel arrangements, typing 50-60 wpm, managing executive calender, Internet and social media proficient    