         HR GENERALIST       Professional Profile     Responsible administrative support professional with extensive experience in Project Management and Finance environments. Organized and detail-oriented with strengths in project management and inventory control.  Certified Professional in Human Resources (PHR) with additional state certification from US Armed Forces offering a 9 year HR career distinguished by commended performance and proven results. Extensive background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance. Demonstrated success in negotiating win win compromises, developing teambuilding programs, and writing personnel manuals, corporate policies, job descriptions and management reports.      Qualifications        Staff Recruitment & Retention  Employee Relations  Alternative Dispute Resolution (ADR)  Benefits Administration  HR Program/Project Management  Orientation & OnBoarding  HRIS Technologies  Training & Development  Performance Management  Organizational Development HRIS applications (UltiPro, PeopleSoft Enterprise Human Resources, ADP)  MS Office (Word, Excel, PowerPoint, Access, Outlook)            Relevant Experience       Improved department efficiency  80  % through implementation of strategic workflow and process improvements.   Managed major office relocation with only one day of downtime. Improved department efficiency 80% through implementation of strategic workflow and process improvements.           Experience      HR Generalist   12/2004   to   01/2012     Company Name   City  ,   State       Provides voice and data communications systems for small and midsized companies.  2004 present Recruited to help open new company  HR branch in  Germany guiding the startup and management of a full spectrum of HR operations, systems and programs.  Worked with senior management to create HR policies and procedures recruit employees create group benefits databases and develop orientation, training and incentive programs.  Manage leave of absence programs and personnel records administer benefits enrollment and programs administer HR budget and handle HR generalist workplace issues.  Key Results:  Played a key role in ensuring the successful launch of US  Army office.  Structured and implemented programs and policies in the areas of training,  compensation structures, benefits packages, incentives and new employee  orientation.  Fostered a teamwork/open door environment conducive to positive dialogue  across the organization.  Personal efforts were cited as the driving force behind  branch's employee retention rate of 89% within an industry where high  turnover is the norm.  Negotiated approximately 50 salary offers and dozens of sign on  bonuses/relocation packages annually at both the exempt and nonexempt  level.  Brought workers' compensation program into full compliance.  Instituted  preferred providers list and trained managers and associates on procedures to  follow in case of injury.  Reduced benefits costs by 15% annually through meticulous recordkeeping  and ensuring that company did not pay for benefits for which employees were  ineligible.  Wrote employee manual covering issues including disciplinary procedures,  code of conduct, FMLA policy and benefits information.  Introduced company's first formal performance review program, creating a  flexible and well received tool that was later adopted company wide.  Revised job descriptions across all levels and 50+ categories.  Shadowed" and  interviewed employees to construct an accurate picture of the duties and skills  required for each position.          Supervisor    Company Name   City  ,   State       Leading home healthcare company employing 4,500 professionals.          HR Representative    Company Name            HR Assistant      Promoted to fulfill a broad range of HR functions, including recruiting and training employees, administering benefits, overseeing disciplinary action and managing HR records.  Cochaired annual flexenrollment meetings, resolved conflicts between employees and insurance carriers, coordinated health fairs to promote employee wellness and performed exit interviews.  Key Results:  Trained 25member management team on interviewing techniques and best  practices, conducting workshops and oneonone coaching sessions that  contributed to sound hiring decisions.  Codeveloped company's firstever standardized disciplinary procedures and  tracking system that insulated company from legal risk and ensured consistent  and fair discipline processes.  Devised creative and costeffective incentive and moraleboosting programs  (including special events and a tiered awards structure) that increased  employee satisfaction and productivity.  Reworked newhire orientation program to include HR information and  company resources.  Saved company thousands of dollars every month by reducing reliance on  employment agencies.  Brought the majority of formerly outsourced recruiting  functions inhouse to reduce billable hours from 200+ to less than 15 per  month.          Education      Associate of Applied Science  :   Business Administration   2016       Ecotect Institute   City  ,   State  ,   United States     Worked concurrently during college as a sales rep and team supervisor for 
ABC Video Store.        Affiliations    Complete ongoing training in the areas of compensation and benefits,  employee and labor relations, leaves of absence, workers' compensation and  workplace safety/security.      Skills    ABC, ADP, ADR, benefits, Benefits Administration, budget, coaching, US Army databases, driving, Employee Relations, training 
employees, special events, senior management, hiring, home healthcare, HRIS, Human Resources, HR, insurance, legal, managing, meetings, Access, Excel, MS Office, office, Outlook, PowerPoint, Word, Enterprise, Organizational Development, PeopleSoft, Performance Management, personnel, policies, processes, Project Management, Recruitment, recruiting, sales, sound, Structured, supervisor, teamwork, Video, voice and data, workshops   