         BUSINESS DEVELOPMENT REPRESENTATIVE           Professional Summary     Experienced administrative professional with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.       Core Qualifications          Computer proficient  Reports generation and analysis  Client Relations  File/records maintenance      Multi-Task Management  Territory Sales Experience  Purchase Order Processing  Creative Problem Solving            Experience      Business Development Representative    November 2014   to   Current     Company Name   －   City  ,   State      Identified prospective customers using lead generating methods and obtained leads through cold calls.  Managed organization's South Texas and West Texas region and performed full sales cycle duties, therefore increasing division profits.  Quoted prices for services outlined in brochure.  Maintained friendly and professional customer interactions.  Consistently met and exceeded divisional expectations for productivity and accuracy levels.  Led sales calls with team members to establish sales and customer retention goals.  Generated new accounts by implementing effective networking strategies.  Assisted with budget forecasting, goal setting and performance reporting for all accounts.  Identified strategic partnerships and gathered market information to gain a competitive advantage.  Delivered weekly performance updates and monthly business reviews.  Optimized current revenue streams by networking for additional business prospects with established clients.  Identified, coordinated and participated in client relationship-building activities and meetings.  Answered customer questions regarding products, prices and availability.  Researched economic processing factors to determine the best process and sales strategies.          Administrative Clerk    September 2012   to   November 2014     Company Name   －   City  ,   State      Seven years of office experience.  Ensured that team member responsibilities were defined and understood.  Established and maintained effective communication system.  Planned travel arrangements for executives and staff.  Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.  Posted open positions on company and social media websites.  Processed all new hire paperwork while maintaining employee confidentiality.  Organized files, developed spreadsheets, faxed reports and scanned documents.  Created and processed purchase orders for day to day purchases.  Processed weekly payroll for 30-50 employees to ensure everyone received a correct hourly paycheck.  Reconciled credit card expenses for 10-15 employees.  Monitored equipment rentals to ensure proper invoicing practices.          Registrar    October 2009   to   September 2012     Company Name   －   City  ,   State      Maintained detailed administrative and procedural processes to improve accuracy and efficiency.  Organized and maintained file system, and files correspondence and other records.  Coordinated all educational department functions for team of six.  Coordinated meetings with education staff and served as main liaison between registration process throughout graduation.  Updated student records and information on a daily basis.  Created databases and spreadsheets to improve student registration processes and reporting accuracy.  Provided support for Executive Director, Admissions Department, and Education staff in managing operation work flow.  Standardized department filing system to increase efficiency.  Improved communication efficiency as primary liaison between departments, students and employers.  Directly supported Executive Director in managing operation work flow.  Communicated with students via phone, email and in person to update them on educational status.  Helped coordinate admission processes and prepared student records and agreement packets for regular audits.  Handled and processed confidential student information.          Admitting Specialist-ER Registration    March 2008   to   October 2009     Company Name   －   City  ,   State      Maintained a state of readiness and alertness for all incoming patients.  Collected pertinent information from the patient, family and friends, medical records and prescriptions.  Verified that information in the computer system was up-to-date and accurate.  Recorded and filed patient data and medical records.  Eliminated duplicated records by sending necessary information to the medical records department.  Demonstrated analytical and problem-solving ability by addressing barriers to receiving and validating accurate health care information.  Carefully reviewed medical records for accuracy and completion as required by insurance companies.  Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.  Acquired insurance authorizations for procedures and tests ordered by the attending physician as needed.  Confirmed patient information, collected copays and verified insurance.  Maintained updated knowledge with emergent protocols, response requirements and quality assurance procedures.  Completed registration quickly and cordially for all new patients.  Interacted with patients, families, hospital staff and the general public in a compassionate, professional manner.          Education      High School Diploma   :     2006    Taft High School   －   City  ,   State              Some coursework completed        Del Mar College   －   City  ,   State               Accomplishments      Employee of the Year 2010 at South Texas Vocational Technical Institute   Promoted to Registrar after 1 year of employment at STVT.  Promoted to Business Development Representative after 18 months of employment at GIS.  Successfully planned and executed meetings, lunches and special events for groups of 30+ employees.  Received merit raises for strong attention to detail, exemplary customer service and team-player attitude.        Skills     Microsoft Software: Word, Excel, Outlook, PowerPoint  People skills: great customer service, enthusiastic people person, advanced problem-solving, great organizational skills  Language: Intermediate level Spanish speaker     