         INFORMATION TECHNOLOGY PROJECT MANAGER SYSTEM ANALYSIS (SYSANALSYS) [GS-2210-12]       Professional Overview      Highly-qualified Department of Defense (DoD) Program Manager (PM) professional, driven to maximize Mission Partner (MP) operational efficiency through  planning, project management and Infrastructure Technology (IT) expertise. Excels at building dynamic team relationships and achieves project management process improvements. Looking to continue federal career as a strategic planner possessing exceptional knowledge understanding support agreements, basis of estimates, fiscal analysis, financial reporting, cost projections, business proposals and increased overall responsibilities within federal service.          Relevant Professional Experience     January 2010   to   Current     Company Name    City  ,   State    Information Technology Project Manager System Analysis (SYSANALSYS) [GS-2210-12]            *Holds Active Security Clearance*      Member of the Development and Business Center for Defense Logistics Agency (DLA), Defense Finance and Accounting Service (DFAS) Program Management Office (PMO), as well as the Mission Partner Engagement Office (MPEO)/Engagement Executive (EE) team (BDM11).      Principle Job Duties:    Engage with various DISA mission partners to provide critical IT requirement proficiency and Project Management support leveraging the DISA End-to-End (E-2-E) Business Flow Process   Positioned as the DISA Program Manager for DLA's dynamic and complex Enterprise Business Systems (EBS) Test and Development (TD) environment which generates $39 million in annual revenue for the agency   Also serving as the primary DISA Subject Matter Expert (SME) government Program Lead (PL) for the DoD mandated Federal Data Center Consolidation Initiative (FDCCI) providing IT and project support for Defense Contract Management Agency (DCMA), Defense Manpower Data Center (DMDC), Office of Personnel Management (OPM) and DFAS      DISA Project Manager support includes skill(s) in the following:    Serving as the primary Point of Contact (POC) to the Mission Partner for identifying, tracking, managing and resolving project issues within Operational Environments (OEs) and applications   Strong in-depth knowledge and understanding of DISA computing service offerings  Providing functional and technical requirement analysis of all new DISA Mission Partner project initiatives through Service Request Forms (SRFs)  Create workload utilization documentation of customer environments   Schedule and facilitate Mission Partner stakeholder meetings to ensure all project risk has been identified and mitigated  Develop and manage the overall project work plan for each Mission Partner project to be certain all workload has been  identified and completed on time   Coordinate with DISA Information Assurance (IA) personnel to ensure that Mission Partner IT systems have the required DoD Information Assurance Certificates and Accreditation Process (DIACAP) package completed, making certain the customer is in compliance before implementation of their application(s)   Effectively manage project scope to ensure baseline time frames and tasks are delivered, unless changes were approved through the Baseline Change Request (BCR) process.  Proactively manage the development of customer business proposals which are derived from approved Bill of Materials (BOM) and Solution Designs (SD)  Monitor the timely acceptance of all project basis of estimate and receipt of Mission Partner funding   Analyze and coordinate with customer to review upcoming Fiscal Year (FY) cost projection  Ensure that the processing of Authorization Increases (AI) have been accepted  Monitor the judicious execution of all preparation activities for Initial Operating Environment (IOE) of all Mission Partner IT systems, including arrival of hardware infrastructure and software delivery  Completing the IOE checklist while staying in direct communication with the Customer Account Representative (CAR) assigned to the application(s) to assist in initiating Mission Partner billing to the appropriate Billing Account Number (BAN), for both implementation and recurring charges  Coordinate with customer and CAR to review support agreement for application(s)   Ensure that the timely execution of all Initial Operating Capability (IOC) preparation activities have been completed - including application build and testing have been concluded, Security Technical Implementation Guides (STIGs) have been applied, proper ports and protocols have been identified, Enclave Connection Authority (ECA) has been approved by the proper Designating Approval Authority (DAA) and Go-Live has been coordinated  Transitioning projects to operational sustainment
    of all closeout activities resulting in Full Operational Capability (FOC)        DISA Project Manager experienced in various technologies:    Multiple hardware OE chip-sets including x-86, Itanium, SPARC and PA-RISC  Multiple software Operating Systems (OS) including Windows Server 2008 R2, Windows Server 2012 R2, Red Hat Enterprise Linux (RHEL), Hewlett Packard UNIX (HPUX), Solaris and SUSE  Relational Database Management Systems (RDBMS) such as Oracle and Microsoft SQL  ?Converged IT systems including Hewlett Packard (HP) HANA appliance and System Analyses Program (SAP) Business Warehouse Accelerator (BWA)   Virtual Operating Environment (VOE) platforms such as Microsoft VMWare  ?Cloud computing environments such as DISA milCloud  Various enterprise storage platforms including Storage Area Network (SAN), Network Attached Storage (NAS) and Content Addressable Storage (CAS)  ?Numerous enterprise storage vendor devices such as Hitachi Virtual Storage Platform (VSP) and HP 3Par for SAN, NetApp for NAS and EMC Centera for CAS  Application and database consolidation devices including Oracle Supercluster  Disaster Recovery (DR) / Continuity of Operations (COOP) planning and initiation         While supporting Mission Partner projects, IT systems and overall initiatives, important knowledge has been obtained in the following competencies:      Defining and collecting tracking metrics to ensure that project deliverables are produced, accurate and accounted for  Facilitating project meetings with DISA internal team members, Mission Partners and various stakeholders  Hosting collaboration sessions dedicated to developing project scope, formulate agendas and negotiate schedules   ?Managing expectations of Mission Partner IT requests and notional time frames for project completion   Providing excellent customer service to ensure Mission Partner obtains operational sustainment for their applications and environments  Technical analysis of DISA Capacity Services IT solutions  Initiating processes to ensure project objectives are completed  Negotiate with Mission Partner to solve complex technical and schedule hurdles  ?Comparative analysis of modified business proposal from the original estimate   Analyze proof-of-concept solutions  Application migrations  ?Compile and dissemination of all project documentation and noteworthy information to appropriate customer stakeholders  Presenting clear and concise weekly project status reports to management  Creating senior leadership briefings for high visibility Mission Partner initiatives    ?   Supplementary key proficiencies:      A ccumulated an average rating score of 4.57 (outstanding) over 
the previous five years during annual Performance Work Plan & 
Appraisal review   Superior oral and written communication skills  Able to convey highly technical concepts in a manner that all can understand  Strong technical acumen allows the development of trusted relationships with Mission Partner and DISA functional teams  Routinely manages a demanding workload in spite of limited resources, conflicting priorities and demanding customers  Outstanding team member willing to share knowledge, experience and recommendations with co-workers   Willingly takes additional workload and responsibilities to support the overall agency mission  A consummate professional that represents DISA in an articulate and professional manner  Holds self to highest standards         January 2010   to   January 2014     Company Name    City  ,   State          Relevant Training:     Action Officer Course  Acquisition Training 101  Aspiring Leaders   Briefing Techniques   Customer Service Excellence   Empowerment  Interpersonal Communication  Network Operations 100  Planning, Programming, Budgeting and Execution course  Teambuilding  This Is Transforming DISA         August 2009   to   January 2010     Company Name    City  ,   State    Computer Technician Specialist        Managed, provisioned, configured, built and staged operational computer systems for Navy/Marine Corps Intranet project         March 2008   to   August 2009     Company Name    City  ,   State    IT Specialist STEP (Student Technology Education Program)         Reported to Lead Supervisor of DISA Naval service desk support  Independently managed and filed data tape entry into appropriate storage drives  Consistently received excellent evaluations on reviews          Education and Coursework     2015     Shippensburg University   City  ,   State  ,   USA    Organizational Development and Leadership (ODL)    Master of Science          Concentration: Public Organizations         Relevant Courses:     Applied Organizational Leadership and Analysis  Ethics for Public Service Managers  Leadership, Charge and Innovation  Leadership, Theory and Practice   Policy Implementation and Administration  Public Policy Analysis   Organizational Theory and Behavior  Research Methods    ?        2009     YTI Career Technical Instituation    City  ,   State  ,   USA    Network and Internet Security Administration (NISA)   Associate Technical         Relevant Areas of Study:    Applications  Computer hardware and technology  Operating systems and provisioning  Virtual machines  Security and system hardening  Network configurations   Backup imaging and disaster recovery          2006     Millersville University   City  ,   State  ,   USA    Sociology    Bachelor of Arts            Certifications, Training and Noteables       CompTIA Security+ certified (active)   Information Technology Infrastructure Library (ITIL) Foundation Certification in IT Service Management  Foundations of Project Management for IT Professionals   Introduction to IT Project Management    The Project Management Professional (PMP) Certification Exam Camp  Microsoft Project 2010 Level 1 and 2 Training   Defense Acquisition University: Developing a Systems Engineering Plan  Defense Acquisition University: DISA Information Systems Engineering Seminar (ISES)  Defense Acquisition University: Engineering Management Workshop (EMW)  Defense Acquisition University: Fundamentals of System Acquisition Management  Was a member of the System Integration and Delivery (SID) proposal evaluation team to negotiate new vendor award. The SID team support contract is worth $45 million      