         CONSULTANT           Summary      Hard-working, entry-level Office Assistant, looking to apply my education and experience to a job in Administration. Customer service-oriented Administrative Assistant skilled in greeting patients, scheduling appointments and preparing patient charts.       Highlights          Microsoft Word, Excel, PowerPoint  Detail oriented  Planning/coordinating  Team leadership  Professional demeanor  Customer Service  Customer Satisfaction      Critical thinker  Excellent research skills            Accomplishments             Experience      Company Name     January 2010   to   Current     Consultant   City  ,   State      Promote products.  Plan and execute home parties.  Educate customers about product with demonstration.  Recruit other consultants.  Help customers with individual orders.  Conduct online parties.  Maintain personal Tupperware website.  Leadership and business accounting skills.  Consulted          Company Name     June 2008   to   January 2015     Caregiver   City  ,   State      Assisted with adequate nutrition and fluid intake.  Planned, prepared and served meals and snacks according to prescribed diets.  Provided transportation, assistance and companionship to clients.  Cleaned and organized patients' living quarters.  Performed household tasks such as laundry, dusting, washing dishes and vacuuming.  Positioned residents for comfort and to prevent skin pressure problems.  Assisted with transferring residents in and out of wheelchairs and adaptive equipment.  Provided personal nursing care in pre- and post-operative situations.  Tended to patients with chronic illnesses.  Assisted with ADLs.  Sensitive to the needs of geriatric patients.  Comforted patients and provided them with reassurance and   encouragement.          Company Name     October 2010   to   April 2011     Customer Service Associate   City  ,   State      Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.  Prevented store losses using awareness, attention to detail and integrity.  Cross-trained and provided back-up for other customer service representatives when needed.  Worked as a team member performing cashier duties, product assistance and cleaning.  Expressed appreciation and invited customers to return to the store.  Assisted customers with store and product complaints.  Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.  Recommended, selected and helped locate merchandise based on customer needs and desires.  Communicated all merchandise needs or issues to appropriate supervisors.  Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.  Organized the store by returning all merchandise to its proper place.  Replenished merchandise shelves with items from the stockroom.  Took special orders in person and over the phone to generate [dollar amount] of additional revenue.  Processed merchandise returns and exchanges.          Company Name     March 2006   to   June 2010     Day Care Provider   City  ,   State      Organized activities that developed children's physical, emotional and social growth.  Made nutritious snacks and meals for children.  Established and maintained a safe play environment for the children.  Monitored children's play activities to verify safety and wellness.  Taught children personal care behaviors, including toilet training and feeding.  Stayed current on all toy and child-related recalls and safety warnings.  Continually encouraged children to be understanding and patient with others.  Coordinated field trips to local parks, fire stations and zoos.  Monitored educational progress by keeping detailed individual charts and files.  28 years infant care experience.  Instructed children in health and personal habits including eating, resting and toilet habits.  Carefully supervised children in play area.  Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.  Conducted phone interviews with parents.  Clearly communicated to children in developmentally appropriate way.  Redirected children to encourage safe, positive behaviors.  Created daily lesson plans for activities.  Physically and verbally interacted with children throughout the day.  Used clear communication and professionalism to develop constructive relationships with families.  Used read-aloud time and alphabet games to promote early literacy.  Prepared, served and cleaned up daily meals for children.  Monitored supply and material inventory.  Maintained a safe, clean and constantly supervised play environment.  Sanitized all toys and play areas daily.  Reported health concerns and posted health warnings in case of illness.          Company Name     June 2002   to   February 2006     Seamstress   City  ,   State      Cut fabric, sewed patterns for drapes, upholstery, window treatments.  Carried industrial size bolts of fabric, operated various type of sewing machines.  On occasion supervised department when lead/supervisor was absent, operated a 2 way radio.  Helped achieve company goals by supporting production workers.  Troubleshooted problems with equipment, devices or products.          Company Name     September 2001   to   May 2003     Cook/Server   City  ,   State      Handled raw seafood, prepared and served food for customers using knives, grill, fryer, crockpot, microwave.  Accepted payment from customers and made change as necessary.  Assisted co-workers.  Cleaned and maintained the beverage area, display cases, equipment, and order transaction area  Cleaned and prepared various foods for cooking or serving  Cleaned bars, work areas, and tables  Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash  Executed various kitchen stations and assisted with, meat, fish, saute or pantry  Greeted guests and sat them at tables or in waiting areas  Inspected dining and serving areas to ensure cleanliness and proper setup  Kept drink stations clean and ready for service  Loaded dishwashers and hand-washed items such as pots, pans, knives  Performed dishwasher duties  Performed serving, cleaning, and stocking duties in establishments  Prepared dishes following recipe or verbal instructions  Prepared food items such as sandwiches, salads, soups, and beverages  Stocked supplies in serving stations, cupboards, refrigerators, and salad bars  Stored clean equipment and utensils  Used all food handling standards  Washed, peeled, cut, and seeded fruits and vegetables  Completed closing duties, including restocking items and closing out the cash drawer.  Checked in deliveries and signed off on products received.          Company Name     December 1998   to   April 2002     Nail Technician   City  ,   State      Owned and operated nail salon, performed manicuring/pedicuring services on clients.  Managed all business operations of the nail salon firm such as billing, client contact database, supplies and stock.  Educated clients about their nail care tips between follow up visits.  Responded to customer inquiries in a friendly and professional manner.  Greeted all guests and assisted them with requests and special services.  Showed appreciation to resort guests by thanking them for their business.  Organized salon paperwork and office files.  Monitored and tracked salon product contracts and deliveries.  Worked a flexible schedule to accommodate salon needs.          Education      University of Phoenix     Jun 2014       Associates  :   General Studies Healthcare Administration    City  ,   State       Health Information Administration coursework         Oakridge Sr High   Jun 1982             City  ,   State              Springfield College of Beauty     Dec 1998       Post Secondary Coursework in General studies   Minor in Accounting/Business      City  ,   State       Nail Technician training         Degree      City  ,   State               Lane Community College      High School Diploma/GED  :   General    City  ,   State  ,   US    General        Skills     Cash handling, Shipping and receiving, Professional and friendly, Careful and active listener,Multi-tasking, 10-Key, Active Learning, Calendaring, Customer Needs, Customer Service, Data Entry, Documentation, Email, Filing, Scheduling, Telephone Skills, Time Management, Travel Arrangements, Travel Booking, Travel Planning, Typing, Microsoft Excel, Microsoft PowerPoint, Microsoft Word,     