The fountain arrived damaged and was different than the photo on Amazon. Color was different (black vs speckled) and texture of sphere on top was different. I processed the return through Amazon but the seller doesn't provide a pre-paid shipping label so I had to lug it to a UPS store to ship instead of just getting pick-up at my door. Then I had to provide the shipping number and the shipping cost to get reimbursed for it. Really cumbersome to deal with. I will check more carefully for return process when buying from an Amazon seller!
Arrived damaged, hard to return