I really liked this diaper bag because it has the long strap to use as a cross body as well as the book bag feature. However, it didn’t last. I used it maybe 3 times (and it wasn’t even full) and the book bag strap started to pull at the seam. I was unable to find a contact for a replacement so now I’m just stuck with a diaper bag that’s on the verge of falling a part. Pretty bummed.
Strap not made to last.