What options do I have for getting back a refund?
<p>I accidentally overpaid my electric company $55 for the month of August but it turned out that I was moving that month so I cancelled their service. I was told by the electric company that I would get a refund check in the mail. However, it's been 2 months now and they <em>still</em> have not sent me anything. </p>

<p>I tried reaching out to the company (which is located in Texas) but they keep hanging up on me. I paid them the amount using a check so I have proof that they owe me the money. But what legal options would I have to get back my money? Is it worth it to file a small claims lawsuit or is it not worth it since I will have to pay legal fees even if I win the case?</p>

<p>Electric power is a highly regulated industry, and you can probably file a complaint with the <a href="https://www.puc.texas.gov/consumer/complaint/Rights.aspx" rel="nofollow noreferrer">Texas Public Utilities Commission</a>. The suggest before you <a href="https://www.puc.texas.gov/consumer/complaint/Complaint.aspx" rel="nofollow noreferrer">file a complaint</a>, contact them. Rather than calling them on the phone, send them a letter stating why they owe you a refund, and you can add a statement that you expect the refund within 14 days. Also explain your history of trying to get a refund, and you can express the desire to avoid having to file a complaint with the PUC. Send the letter certified, return receipt requested (keep a copy). If for some reason they don't issue the refund, you have the link to the PUC.</p>

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