Can anyone file a case against us because of our negative review?
<p>I am living in India. I gave a Google review on a bike shop. Since I was not happy with their interactions, I wrote a negative review. Later I talked with an executive, he was nice, and I promised him that I will edit my review, but I forgot to do so, now he just called me and said he is going to file a case. Is it possible?</p>

<p>Yes, someone can take action if you have defamed them, which <a href="http://indianexpress.com/article/explained/simply-put-the-what-why-of-defamation/" rel="nofollow noreferrer">this</a> article summaries for India. Assuming you are being threatened with <em>civil</em> rather than <em>criminal</em> defamation:</p>

<blockquote>
  <p>Here, defamation can take two forms – libel (by writings) and slander (by spoken words). In order to establish that a particular statement – written or spoken – is defamatory, it must be proved that it is false, defamatory and published and lowered the reputation of a specific person or an identifiable set of people in the eyes of the general public.</p>
</blockquote>

<p>The best defence against a defamation suit is to show that everything you said is 100% true. So, if you confined your criticism to factual statements and how you felt about them you should be OK in court.</p>

<p>Notwithstanding, defending yourself is expensive in time and money so if you can settle the dispute by negotiation so much the better.</p>

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