Is it legal to record a business call in Canada?
<p>I am using a ZenPhone2 which I set to record all calls.
I had a call with a sales person about a service I was interested in (i was the one that answered the call).
This service offered was not what the sales person said would be offered.
Can I use this call and send the person an audio snippet of the call to help my argument with this particular company? </p>

<p>The sales person did not know he was being recorded, nor was there any indication of any party doing any call recording.</p>

<p>Can this be done without any legal repercussions?</p>

<p>The Canadian law governing interception of communication (wiretapping and recording) is explained <a href="http://www.legaltree.ca/node/908" rel="nofollow">here</a>. Canada is a one-party country, so as long as one party (you, for example) consent, this would not be a violation of that statute. That source also believes (not unreasonably) that is would not constitute the tort of invasion of privacy since under the act</p>

<blockquote>
  <p>The nature and degree of privacy to which a person is entitled … is
  that which is reasonable in the circumstances, giving due regard to
  the lawful interests of others</p>
</blockquote>

<p>(bearing in mind that is it allowed w.r.t. Section 184(1) of the Criminal Code: that is, it is reasonable to do so).</p>

canada recording