Liability for the honest but mistaken actions of others
<p>Imagine two completely unrelated businesses, A and B, both have toll free phone numbers (so both incur cost for a call to their phone number) but the numbers are close enough for wrong dialling to occur.</p>
<p>Both companies are not huge, but A has a larger customer base than B.</p>
<p>The numbers are correctly advertised with no mistakes.</p>
<p>Would A have any liability to B for a significant volume of misdialled calls, resulting in a significant expense to B?  Would A have to adjust their number on the request of B?</p>

<h2>No</h2>
<p>A doesn’t owe a duty of care to B so there is no basis for any liability. Nor has any act or omission of A injured B.</p>

united-states united-kingdom liability