Reasonable amount of time to assume terms are agreed (UK/England)
<p><strong>Bit of background on this question</strong>;</p>
<p>A group raised a conflict of interest dispute against our group - we immediately took necessary steps to remedy this action. We let them know within a day that we were doing this so they were aware steps were being made, and by the end of the weekend we sent via email a full log of changes we had made (all communications so far had been made over the phone or in person).</p>
<p>We asked in this e-mail if they could confirm the above changes were satisfactory (for our own protection) and they have yet to respond. Then in person they have now stated that they will not be responding in writing.</p>
<p>Our issue is, we want this in our writing in case they attempt to take this further, however they've verbally stated (off the record) that they will not be putting anything into an email to us.</p>
<p>We are considering a follow-up email after 2-3 weeks requesting response within the e-mail, and that if they do not respond within X time we are within our rights to assume they agree.</p>
<p><strong>My Question is:</strong></p>
<p>Is there an appropriate amount of time that we can define which would have legal standing that unless they dispute further, we are able to assume that their 'silence' is 'agreement'. I suspect that would prompt a response from them though - but, what would be a reasonable amount of time to include in case this rears it's head at us in the future.</p>
<p>Thanks!</p>

<h2>Silence is never agreement</h2>
<p>Agreement requires word or deed. That is, they must say they agree verbally or in writing, or act in such a way that their agreement is clear.</p>
<p>For the act, we’re not talking about head nods or thumbs ups, that would actually be saying you agree. The act is more “If you want my lawnmower for $50 come and get it” - if they come and get the lawnmower they’ve agreed to pay the $50.</p>
<p>You can assume that the dispute is still on foot. Of course, they can agree that the changes are satisfactory going forward but reserve their rights about past breaches.</p>

united-kingdom england-and-wales conflict-of-interest