Could United&#39;s upgrade policy be legally interpreted as gambling?
<p>United provides Global Premier Upgrades (GPU) to frequent fliers that can be used to upgrade one leg of a flight by one class, e.g., economy to business. However, for international flights, the economy ticket also has to be in minimum fare class ("W" typically), which is often significantly more expensive then the cheapest available ticket at time of booking. It's typically around $200-$300 more per leg. Other than being eligible for an upgrade, the higher fare class has no other benefits. That was actually confirmed to me by an United agent on the phone. </p>

<p>The upgrade is also dependent on availability of a special type of tickets (R-space). Availability at time of booking is quite rare on most routes. You can still apply the GPU, but you get wait listed. If R-space becomes available or United doesn't sell all business class seats for cash, they will upgrade by going down the wait list. Often the upgrade does not go through. In this case, the GPU is returned to the customer. However the price difference of the tickets is not. So you have spent $200-$300 for nothing. </p>

<p>So in short: at time of booking, you need to decide whether you want to spent extra money for a chance at an upgrade. If you get it, great. If not, the money is gone with no value or benefit and United keeps the cash. Some frequent flier web sites refer to this actually as the "upgrade lottery".</p>

<p>I looked at some legal definitions for gambling, and it seems the main ingredients are there. See for example: <a href="https://definitions.uslegal.com/g/gambling/" rel="nofollow noreferrer">https://definitions.uslegal.com/g/gambling/</a>, or <a href="https://en.wikipedia.org/wiki/Gambling" rel="nofollow noreferrer">https://en.wikipedia.org/wiki/Gambling</a></p>

<ul>
<li>You wager money</li>
<li>there is an event with uncertain outcome</li>
<li>if the the outcome is "good" you have a substantial gain, if the outcome is "bad", you lost your money without any benefit from it. It's a simple "yes"/"no"</li>
<li>You have little or no information to predict the outcome at time of wager.</li>
<li>You have no control on the outcome</li>
</ul>

<p>No. This is not gambling. Your quoted and paraphrased definition is especially misleading, since the original definition given on uslegal.com explicitly excepts</p>

<blockquote>
  <p>bona fide business transactions valid under the law of contracts, such as the purchase or sale at a future date of securities or commodities, contracts of indemnity or guaranty and life, health or accident insurance.</p>
</blockquote>

<p>You pay an extra fee for the privilege of being on a waitlist for selection to an upgrade. That fee and list does not guarantee getting the upgrade any more than the fee and ticket guarantees you will have that seat on board that flight on that day. You only receive the tangible benefit if there is sufficient space and you satisfy the criteria set out by the airline (terms and conditions as provided at booking, policies applied by the airline whether publicly known or not, etc.).</p>

gambling air-travel