DHL messed up completely, then were very rude with me. Is it libel/defamation if I publish it on the web?
<p>Some background first,</p>
<p>A few months ago I was living abroad and then came back to my hometown. When coming back, I sent myself a package which was full of all my daughter's first drawings from kindergarten. As you can imagine, while commercial value is basically zero, this has big emotional value to me.</p>
<p>To keep things short, my package never arrived and they basically lost it. But they've never told me they did, they kept telling me to &quot;wait&quot;, &quot;wait a few weeks&quot;, etc... and suddenly they now tell me that the package doesn't exist and even that I never hired them for this (wtf!).</p>
<p>I tried escalating the issue with them but I am basically being ignored. I already explored the possibility of suing but I cannot get much from it since commercial value is pretty much zero and I don't want to spend money/time on this as it won't my package magically appear, which is what I want.</p>
<p>I have plenty of evidence (emails, phone recordings, etc...) of what they did, I have an audio recording of one of their employees being extremely rude with me on the phone.</p>
<p>Now, I am a very talented developer and I wouldn't mind spending a weekend or two putting all of this together and publishing into a website + some SEO so that, at least, a lot of people find out the kind of stuff they will pull on you, if they wanted to.</p>
<p>It is my understanding that, as long as what I publish is truthful, it shouldn't constitute defamation, but I may be wrong, hence why I'd rather ask first.</p>
<p>Also, I'm in the US if that's relevant. Thanks.</p>

<blockquote>
<p>It is my understanding that, as long as what I publish is truthful, it shouldn't constitute defamation</p>
</blockquote>
<p>That is correct. Under US defamation law, <em>truth</em> is an absolute defense in claims of defamation.</p>
<p>Publishing your evidence will tend to deter the company from suing you for defamation insofar as the company's vexatious intent would be more obvious.</p>

united-states defamation libel slander