Can I claim if Customs open &amp; damage my parcel even though contents clearly labelled &amp; nothing was found
<p>A model train was sent from Canada to UK &amp; clearly marked. It took a year to make &amp; was then sold. It has been drilled by customs from bottom to top &amp; the buyer no longer wants it. He was charged £101 when delivered for the pleasure of having his train ruined.
Can I claim compensation?</p>

<p>You may be entitled to compensation <a href="https://www.gov.uk/hmrc-internal-manuals/complaints-and-remedy-guidance/crg5600" rel="nofollow noreferrer">according to HMRC</a>. The page gives addresses to send complaints to.</p>

united-kingdom search-and-seizure customs-law