Are there any laws preventing overuse of rights?
<p>As cited here in <a href="https://law.stackexchange.com/questions/61037/do-indian-companies-need-a-written-letter-before-registering-a-user">Do Indian companies need a written letter before registering a user?</a>
there seems to be a requirement for companies to appoint a grievance officer to handle grievances of users and answer within one month . What if a company faces so many grievance requests ( most of them being fake ) that it goes beyond their capacity to respond is there any statute to protect them ? Is there any law that governs what happens if it goes beyond a corporations financial capacity to respond ?</p>

<p>There is no statutory &quot;exception&quot; in <a href="https://indiankanoon.org/doc/114407484/" rel="nofollow noreferrer">the IT rules</a> in case a business gets swamped. However, there is also no penalty for violating these rules except for intention to cause wrongful loss or wrongful gain (see <a href="https://www.mondaq.com/india/privacy-protection/904916/a-review-of-the-information-technology-rules-2011-" rel="nofollow noreferrer">this analysis</a>). The requirement is thus legally toothless at present. The <a href="https://indiankanoon.org/doc/1965344/" rel="nofollow noreferrer">underlying Information Technology act</a> imposes penalties for certain willful acts, but the requirement for a grievance officer and response within 30 days is a ministerial rule lacking parliamentary authority to enforce in any punitive fashion.</p>

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