Social Skill Training with Large Language Models
Diyi Yang Caleb Ziems William Held Omar Shaikh Michael S. Bernstein John Mitchell
People rely on social skills like conflict resolution to communicate
effectively and to thrive in both work and personal life. However, practice
environments for social skills are typically out of reach for most people. How
can we make social skill training more available, accessible, and inviting?
Drawing upon interdisciplinary research from communication and psychology, this
perspective paper identifies social skill barriers to enter specialized fields.
Then we present a solution that leverages large language models for social
skill training via a generic framework. Our AI Partner, AI Mentor framework
merges experiential learning with realistic practice and tailored feedback.
This work ultimately calls for cross-disciplinary innovation to address the
broader implications for workforce development and social equality.