Preuve de concept d'un bot vocal dialoguant en wolof
Elodie Gauthier Papa-Séga Wade Thierry Moudenc Patrice Collen Emilie De Neef Oumar Ba Ndeye Khoyane Cama Cheikh Ahmadou Bamba Kebe Ndeye Aissatou Gningue Thomas Mendo'o Aristide
This paper presents the proof-of-concept of the first automatic voice
assistant ever built in Wolof language, the main vehicular language spoken in
Senegal. This voicebot is the result of a collaborative research project
between Orange Innovation in France, Orange Senegal (aka Sonatel) and ADNCorp,
a small IT company based in Dakar, Senegal. The purpose of the voicebot is to
provide information to Orange customers about the Sargal loyalty program of
Orange Senegal by using the most natural mean to communicate: speech. The
voicebot receives in input the customer's oral request that is then processed
by a SLU system to reply to the customer's request using audio recordings. The
first results of this proof-of-concept are encouraging as we achieved 22\% of
WER for the ASR task and 78\% of F1-score on the NLU task.