Transformative Effects of ChatGPT on Modern Education: Emerging Era of
  AI Chatbots
Sukhpal Singh Gill Minxian Xu Panos Patros Huaming Wu Rupinder Kaur Kamalpreet Kaur Stephanie Fuller Manmeet Singh Priyansh Arora Ajith Kumar Parlikad Vlado Stankovski Ajith Abraham Soumya K. Ghosh Hanan Lutfiyya Salil S. Kanhere Rami Bahsoon Omer Rana Schahram Dustdar Rizos Sakellariou Steve Uhlig Rajkumar Buyya
ChatGPT, an AI-based chatbot, was released to provide coherent and useful
replies based on analysis of large volumes of data. In this article, leading
scientists, researchers and engineers discuss the transformative effects of
ChatGPT on modern education. This research seeks to improve our knowledge of
ChatGPT capabilities and its use in the education sector, identifying potential
concerns and challenges. Our preliminary evaluation concludes that ChatGPT
performed differently in each subject area including finance, coding and maths.
While ChatGPT has the ability to help educators by creating instructional
content, offering suggestions and acting as an online educator to learners by
answering questions and promoting group work, there are clear drawbacks in its
use, such as the possibility of producing inaccurate or false data and
circumventing duplicate content (plagiarism) detectors where originality is
essential. The often reported hallucinations within Generative AI in general,
and also relevant for ChatGPT, can render its use of limited benefit where
accuracy is essential. What ChatGPT lacks is a stochastic measure to help
provide sincere and sensitive communication with its users. Academic
regulations and evaluation practices used in educational institutions need to
be updated, should ChatGPT be used as a tool in education. To address the
transformative effects of ChatGPT on the learning environment, educating
teachers and students alike about its capabilities and limitations will be
crucial.