Explainable Active Learning for Preference Elicitation
Furkan Cantürk Reyhan Aydoğan
Gaining insights into the preferences of new users and subsequently
personalizing recommendations necessitate managing user interactions
intelligently, namely, posing pertinent questions to elicit valuable
information effectively. In this study, our focus is on a specific scenario of
the cold-start problem, where the recommendation system lacks adequate user
presence or access to other users' data is restricted, obstructing employing
user profiling methods utilizing existing data in the system. We employ Active
Learning (AL) to solve the addressed problem with the objective of maximizing
information acquisition with minimal user effort. AL operates for selecting
informative data from a large unlabeled set to inquire an oracle to label them
and eventually updating a machine learning (ML) model. We operate AL in an
integrated process of unsupervised, semi-supervised, and supervised ML within
an explanatory preference elicitation process. It harvests user feedback (given
for the system's explanations on the presented items) over informative samples
to update an underlying ML model estimating user preferences. The designed user
interaction facilitates personalizing the system by incorporating user feedback
into the ML model and also enhances user trust by refining the system's
explanations on recommendations. We implement the proposed preference
elicitation methodology for food recommendation. We conducted human experiments
to assess its efficacy in the short term and also experimented with several AL
strategies over synthetic user profiles that we created for two food datasets,
aiming for long-term performance analysis. The experimental results demonstrate
the efficiency of the proposed preference elicitation with limited user-labeled
data while also enhancing user trust through accurate explanations.