Annotating and Detecting Fine-grained Factual Errors for Dialogue
  Summarization
Rongxin Zhu Jianzhong Qi Jey Han Lau
A series of datasets and models have been proposed for summaries generated
for well-formatted documents such as news articles. Dialogue summaries,
however, have been under explored. In this paper, we present the first dataset
with fine-grained factual error annotations named DIASUMFACT. We define
fine-grained factual error detection as a sentence-level multi-label
classification problem, and we evaluate two state-of-the-art (SOTA) models on
our dataset. Both models yield sub-optimal results, with a macro-averaged F1
score of around 0.25 over 6 error classes. We further propose an unsupervised
model ENDERANKER via candidate ranking using pretrained encoder-decoder models.
Our model performs on par with the SOTA models while requiring fewer resources.
These observations confirm the challenges in detecting factual errors from
dialogue summaries, which call for further studies, for which our dataset and
results offer a solid foundation.