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arxiv:2505.18366

Hard Negative Mining for Domain-Specific Retrieval in Enterprise Systems

Published on May 23
ยท Submitted by amitbcp on May 29
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Abstract

A scalable hard-negative mining framework enhances domain-specific enterprise search by dynamically selecting semantically challenging irrelevant documents, improving re-ranking models' performance.

AI-generated summary

Enterprise search systems often struggle to retrieve accurate, domain-specific information due to semantic mismatches and overlapping terminologies. These issues can degrade the performance of downstream applications such as knowledge management, customer support, and retrieval-augmented generation agents. To address this challenge, we propose a scalable hard-negative mining framework tailored specifically for domain-specific enterprise data. Our approach dynamically selects semantically challenging but contextually irrelevant documents to enhance deployed re-ranking models. Our method integrates diverse embedding models, performs dimensionality reduction, and uniquely selects hard negatives, ensuring computational efficiency and semantic precision. Evaluation on our proprietary enterprise corpus (cloud services domain) demonstrates substantial improvements of 15\% in MRR@3 and 19\% in MRR@10 compared to state-of-the-art baselines and other negative sampling techniques. Further validation on public domain-specific datasets (FiQA, Climate Fever, TechQA) confirms our method's generalizability and readiness for real-world applications.

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edited 3 days ago

Paper Accepted in ACL 2025

The paper enhances rerankers for RAG system and embedding models for Semantic Search for Information Retrieval systems, developed by Oracle for Enterprise and domain-specific usecases

hard_negative_pipeline_v2.png

#ir #informationretrieval #reranker #acl

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