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SubscribeSPACE-2: Tree-Structured Semi-Supervised Contrastive Pre-training for Task-Oriented Dialog Understanding
Pre-training methods with contrastive learning objectives have shown remarkable success in dialog understanding tasks. However, current contrastive learning solely considers the self-augmented dialog samples as positive samples and treats all other dialog samples as negative ones, which enforces dissimilar representations even for dialogs that are semantically related. In this paper, we propose SPACE-2, a tree-structured pre-trained conversation model, which learns dialog representations from limited labeled dialogs and large-scale unlabeled dialog corpora via semi-supervised contrastive pre-training. Concretely, we first define a general semantic tree structure (STS) to unify the inconsistent annotation schema across different dialog datasets, so that the rich structural information stored in all labeled data can be exploited. Then we propose a novel multi-view score function to increase the relevance of all possible dialogs that share similar STSs and only push away other completely different dialogs during supervised contrastive pre-training. To fully exploit unlabeled dialogs, a basic self-supervised contrastive loss is also added to refine the learned representations. Experiments show that our method can achieve new state-of-the-art results on the DialoGLUE benchmark consisting of seven datasets and four popular dialog understanding tasks. For reproducibility, we release the code and data at https://github.com/AlibabaResearch/DAMO-ConvAI/tree/main/space-2.
Triple-Encoders: Representations That Fire Together, Wire Together
Search-based dialog models typically re-encode the dialog history at every turn, incurring high cost. Curved Contrastive Learning, a representation learning method that encodes relative distances between utterances into the embedding space via a bi-encoder, has recently shown promising results for dialog modeling at far superior efficiency. While high efficiency is achieved through independently encoding utterances, this ignores the importance of contextualization. To overcome this issue, this study introduces triple-encoders, which efficiently compute distributed utterance mixtures from these independently encoded utterances through a novel hebbian inspired co-occurrence learning objective without using any weights. Empirically, we find that triple-encoders lead to a substantial improvement over bi-encoders, and even to better zero-shot generalization than single-vector representation models without requiring re-encoding. Our code/model is publicly available.
Large Language Models can Contrastively Refine their Generation for Better Sentence Representation Learning
Recently, large language models (LLMs) have emerged as a groundbreaking technology and their unparalleled text generation capabilities have sparked interest in their application to the fundamental sentence representation learning task. Existing methods have explored utilizing LLMs as data annotators to generate synthesized data for training contrastive learning based sentence embedding models such as SimCSE. However, since contrastive learning models are sensitive to the quality of sentence pairs, the effectiveness of these methods is largely influenced by the content generated from LLMs, highlighting the need for more refined generation in the context of sentence representation learning. Building upon this premise, we propose MultiCSR, a multi-level contrastive sentence representation learning framework that decomposes the process of prompting LLMs to generate a corpus for training base sentence embedding models into three stages (i.e., sentence generation, sentence pair construction, in-batch training) and refines the generated content at these three distinct stages, ensuring only high-quality sentence pairs are utilized to train a base contrastive learning model. Our extensive experiments reveal that MultiCSR enables a less advanced LLM to surpass the performance of ChatGPT, while applying it to ChatGPT achieves better state-of-the-art results. Comprehensive analyses further underscore the potential of our framework in various application scenarios and achieving better sentence representation learning with LLMs.
Improving Contrastive Learning of Sentence Embeddings from AI Feedback
Contrastive learning has become a popular approach in natural language processing, particularly for the learning of sentence embeddings. However, the discrete nature of natural language makes it difficult to ensure the quality of positive and negative sample pairs generated through data augmentation methods. Although supervised contrastive learning can produce more accurate sample pairs with human feedback labels, it still lacks fine-grained training signals. In this paper, we propose to improve Contrastive Learning of sentence embeddings from AI Feedback (CLAIF). Our method utilizes AI feedback from large pre-trained language models (LLMs) to construct sample pairs with fine-grained sample similarity scores to improve contrastive learning. Besides, we combine human feedback and AI feedback to provide better supervision signals for supervised contrastive learning of sentence embeddings. Experimental results show that our method achieves state-of-the-art performance on several semantic textual similarity (STS) and transfer learning tasks compared to other unsupervised and supervised contrastive learning methods.
Contrastive Representation Learning: A Framework and Review
Contrastive Learning has recently received interest due to its success in self-supervised representation learning in the computer vision domain. However, the origins of Contrastive Learning date as far back as the 1990s and its development has spanned across many fields and domains including Metric Learning and natural language processing. In this paper we provide a comprehensive literature review and we propose a general Contrastive Representation Learning framework that simplifies and unifies many different contrastive learning methods. We also provide a taxonomy for each of the components of contrastive learning in order to summarise it and distinguish it from other forms of machine learning. We then discuss the inductive biases which are present in any contrastive learning system and we analyse our framework under different views from various sub-fields of Machine Learning. Examples of how contrastive learning has been applied in computer vision, natural language processing, audio processing, and others, as well as in Reinforcement Learning are also presented. Finally, we discuss the challenges and some of the most promising future research directions ahead.
CWCL: Cross-Modal Transfer with Continuously Weighted Contrastive Loss
This paper considers contrastive training for cross-modal 0-shot transfer wherein a pre-trained model in one modality is used for representation learning in another domain using pairwise data. The learnt models in the latter domain can then be used for a diverse set of tasks in a zero-shot way, similar to ``Contrastive Language-Image Pre-training (CLIP)'' and ``Locked-image Tuning (LiT)'' that have recently gained considerable attention. Most existing works for cross-modal representation alignment (including CLIP and LiT) use the standard contrastive training objective, which employs sets of positive and negative examples to align similar and repel dissimilar training data samples. However, similarity amongst training examples has a more continuous nature, thus calling for a more `non-binary' treatment. To address this, we propose a novel loss function called Continuously Weighted Contrastive Loss (CWCL) that employs a continuous measure of similarity. With CWCL, we seek to align the embedding space of one modality with another. Owing to the continuous nature of similarity in the proposed loss function, these models outperform existing methods for 0-shot transfer across multiple models, datasets and modalities. Particularly, we consider the modality pairs of image-text and speech-text and our models achieve 5-8% (absolute) improvement over previous state-of-the-art methods in 0-shot image classification and 20-30% (absolute) improvement in 0-shot speech-to-intent classification and keyword classification.
Advancing Multi-Party Dialogue Systems with Speaker-ware Contrastive Learning
Dialogue response generation has made significant progress, but most research has focused on dyadic dialogue. In contrast, multi-party dialogues involve more participants, each potentially discussing different topics, making the task more complex. Current methods often rely on graph neural networks to model dialogue context, which helps capture the structural dynamics of multi-party conversations. However, these methods are heavily dependent on intricate graph structures and dataset annotations, and they often overlook the distinct speaking styles of participants. To address these challenges, we propose CMR, a Contrastive learning-based Multi-party dialogue Response generation model. CMR uses self-supervised contrastive learning to better distinguish "who says what." Additionally, by comparing speakers within the same conversation, the model captures differences in speaking styles and thematic transitions. To the best of our knowledge, this is the first approach to apply contrastive learning in multi-party dialogue generation. Experimental results show that CMR significantly outperforms state-of-the-art models in multi-party dialogue response tasks.
Continual Contrastive Spoken Language Understanding
Recently, neural networks have shown impressive progress across diverse fields, with speech processing being no exception. However, recent breakthroughs in this area require extensive offline training using large datasets and tremendous computing resources. Unfortunately, these models struggle to retain their previously acquired knowledge when learning new tasks continually, and retraining from scratch is almost always impractical. In this paper, we investigate the problem of learning sequence-to-sequence models for spoken language understanding in a class-incremental learning (CIL) setting and we propose COCONUT, a CIL method that relies on the combination of experience replay and contrastive learning. Through a modified version of the standard supervised contrastive loss applied only to the rehearsal samples, COCONUT preserves the learned representations by pulling closer samples from the same class and pushing away the others. Moreover, we leverage a multimodal contrastive loss that helps the model learn more discriminative representations of the new data by aligning audio and text features. We also investigate different contrastive designs to combine the strengths of the contrastive loss with teacher-student architectures used for distillation. Experiments on two established SLU datasets reveal the effectiveness of our proposed approach and significant improvements over the baselines. We also show that COCONUT can be combined with methods that operate on the decoder side of the model, resulting in further metrics improvements.
Contrastive Learning for Prompt-Based Few-Shot Language Learners
The impressive performance of GPT-3 using natural language prompts and in-context learning has inspired work on better fine-tuning of moderately-sized models under this paradigm. Following this line of work, we present a contrastive learning framework that clusters inputs from the same class for better generality of models trained with only limited examples. Specifically, we propose a supervised contrastive framework that clusters inputs from the same class under different augmented "views" and repel the ones from different classes. We create different "views" of an example by appending it with different language prompts and contextual demonstrations. Combining a contrastive loss with the standard masked language modeling (MLM) loss in prompt-based few-shot learners, the experimental results show that our method can improve over the state-of-the-art methods in a diverse set of 15 language tasks. Our framework makes minimal assumptions on the task or the base model, and can be applied to many recent methods with little modification. The code will be made available at: https://github.com/yiren-jian/LM-SupCon.
Meta-optimized Contrastive Learning for Sequential Recommendation
Contrastive Learning (CL) performances as a rising approach to address the challenge of sparse and noisy recommendation data. Although having achieved promising results, most existing CL methods only perform either hand-crafted data or model augmentation for generating contrastive pairs to find a proper augmentation operation for different datasets, which makes the model hard to generalize. Additionally, since insufficient input data may lead the encoder to learn collapsed embeddings, these CL methods expect a relatively large number of training data (e.g., large batch size or memory bank) to contrast. However, not all contrastive pairs are always informative and discriminative enough for the training processing. Therefore, a more general CL-based recommendation model called Meta-optimized Contrastive Learning for sequential Recommendation (MCLRec) is proposed in this work. By applying both data augmentation and learnable model augmentation operations, this work innovates the standard CL framework by contrasting data and model augmented views for adaptively capturing the informative features hidden in stochastic data augmentation. Moreover, MCLRec utilizes a meta-learning manner to guide the updating of the model augmenters, which helps to improve the quality of contrastive pairs without enlarging the amount of input data. Finally, a contrastive regularization term is considered to encourage the augmentation model to generate more informative augmented views and avoid too similar contrastive pairs within the meta updating. The experimental results on commonly used datasets validate the effectiveness of MCLRec.
Supervised Prototypical Contrastive Learning for Emotion Recognition in Conversation
Capturing emotions within a conversation plays an essential role in modern dialogue systems. However, the weak correlation between emotions and semantics brings many challenges to emotion recognition in conversation (ERC). Even semantically similar utterances, the emotion may vary drastically depending on contexts or speakers. In this paper, we propose a Supervised Prototypical Contrastive Learning (SPCL) loss for the ERC task. Leveraging the Prototypical Network, the SPCL targets at solving the imbalanced classification problem through contrastive learning and does not require a large batch size. Meanwhile, we design a difficulty measure function based on the distance between classes and introduce curriculum learning to alleviate the impact of extreme samples. We achieve state-of-the-art results on three widely used benchmarks. Further, we conduct analytical experiments to demonstrate the effectiveness of our proposed SPCL and curriculum learning strategy. We release the code at https://github.com/caskcsg/SPCL.
Improved Universal Sentence Embeddings with Prompt-based Contrastive Learning and Energy-based Learning
Contrastive learning has been demonstrated to be effective in enhancing pre-trained language models (PLMs) to derive superior universal sentence embeddings. However, existing contrastive methods still have two limitations. Firstly, previous works may acquire poor performance under domain shift settings, thus hindering the application of sentence representations in practice. We attribute this low performance to the over-parameterization of PLMs with millions of parameters. To alleviate it, we propose PromCSE (Prompt-based Contrastive Learning for Sentence Embeddings), which only trains small-scale Soft Prompt (i.e., a set of trainable vectors) while keeping PLMs fixed. Secondly, the commonly used NT-Xent loss function of contrastive learning does not fully exploit hard negatives in supervised learning settings. To this end, we propose to integrate an Energy-based Hinge loss to enhance the pairwise discriminative power, inspired by the connection between the NT-Xent loss and the Energy-based Learning paradigm. Empirical results on seven standard semantic textual similarity (STS) tasks and a domain-shifted STS task both show the effectiveness of our method compared with the current state-of-the-art sentence embedding models. Our code is publicly avaliable at https://github.com/YJiangcm/PromCSE
Personalized LLM for Generating Customized Responses to the Same Query from Different Users
Existing work on large language model (LLM) personalization assigned different responding roles to LLM, but overlooked the diversity of questioners. In this work, we propose a new form of questioner-aware LLM personalization, generating different responses even for the same query from different questioners. We design a dual-tower model architecture with a cross-questioner general encoder and a questioner-specific encoder. We further apply contrastive learning with multi-view augmentation, pulling close the dialogue representations of the same questioner, while pulling apart those of different questioners. To mitigate the impact of question diversity on questioner-contrastive learning, we cluster the dialogues based on question similarity and restrict the scope of contrastive learning within each cluster. We also build a multi-questioner dataset from English and Chinese scripts and WeChat records, called MQDialog, containing 173 questioners and 12 responders. Extensive evaluation with different metrics shows a significant improvement in the quality of personalized response generation.
Distillation Contrastive Decoding: Improving LLMs Reasoning with Contrastive Decoding and Distillation
We propose a straightforward approach called Distillation Contrastive Decoding (DCD) to enhance the reasoning capabilities of Large Language Models (LLMs) during inference. In contrast to previous approaches that relied on smaller amateur models or analysis of hidden state differences, DCD employs Contrastive Chain-of-thought Prompting and advanced distillation techniques, including Dropout and Quantization. This approach effectively addresses the limitations of Contrastive Decoding (CD), which typically requires both an expert and an amateur model, thus increasing computational resource demands. By integrating contrastive prompts with distillation, DCD obviates the need for an amateur model and reduces memory usage. Our evaluations demonstrate that DCD significantly enhances LLM performance across a range of reasoning benchmarks, surpassing both CD and existing methods in the GSM8K and StrategyQA datasets.
Cross-Domain Sentiment Classification with Contrastive Learning and Mutual Information Maximization
Contrastive learning (CL) has been successful as a powerful representation learning method. In this work we propose CLIM: Contrastive Learning with mutual Information Maximization, to explore the potential of CL on cross-domain sentiment classification. To the best of our knowledge, CLIM is the first to adopt contrastive learning for natural language processing (NLP) tasks across domains. Due to scarcity of labels on the target domain, we introduce mutual information maximization (MIM) apart from CL to exploit the features that best support the final prediction. Furthermore, MIM is able to maintain a relatively balanced distribution of the model's prediction, and enlarges the margin between classes on the target domain. The larger margin increases our model's robustness and enables the same classifier to be optimal across domains. Consequently, we achieve new state-of-the-art results on the Amazon-review dataset as well as the airlines dataset, showing the efficacy of our proposed method CLIM.
Imagination is All You Need! Curved Contrastive Learning for Abstract Sequence Modeling Utilized on Long Short-Term Dialogue Planning
Inspired by the curvature of space-time (Einstein, 1921), we introduce Curved Contrastive Learning (CCL), a novel representation learning technique for learning the relative turn distance between utterance pairs in multi-turn dialogues. The resulting bi-encoder models can guide transformers as a response ranking model towards a goal in a zero-shot fashion by projecting the goal utterance and the corresponding reply candidates into a latent space. Here the cosine similarity indicates the distance/reachability of a candidate utterance toward the corresponding goal. Furthermore, we explore how these forward-entailing language representations can be utilized for assessing the likelihood of sequences by the entailment strength i.e. through the cosine similarity of its individual members (encoded separately) as an emergent property in the curved space. These non-local properties allow us to imagine the likelihood of future patterns in dialogues, specifically by ordering/identifying future goal utterances that are multiple turns away, given a dialogue context. As part of our analysis, we investigate characteristics that make conversations (un)plannable and find strong evidence of planning capability over multiple turns (in 61.56% over 3 turns) in conversations from the DailyDialog (Li et al., 2017) dataset. Finally, we show how we achieve higher efficiency in sequence modeling tasks compared to previous work thanks to our relativistic approach, where only the last utterance needs to be encoded and computed during inference.
Language modeling via stochastic processes
Modern language models can generate high-quality short texts. However, they often meander or are incoherent when generating longer texts. These issues arise from the next-token-only language modeling objective. Recent work in self-supervised learning suggests that models can learn good latent representations via contrastive learning, which can be effective for discriminative tasks. Our work analyzes the application of contrastive representations for generative tasks, like long text generation. We propose one approach for leveraging constrastive representations, which we call Time Control (TC). TC first learns a contrastive representation of the target text domain, then generates text by decoding from these representations. Compared to domain-specific methods and fine-tuning GPT2 across a variety of text domains, TC performs competitively to methods specific for learning sentence representations on discourse coherence. On long text generation settings, TC preserves the text structure both in terms of ordering (up to +15% better) and text length consistency (up to +90% better).
RLCD: Reinforcement Learning from Contrast Distillation for Language Model Alignment
We propose Reinforcement Learning from Contrast Distillation (RLCD), a method for aligning language models to follow natural language principles without using human feedback. RLCD trains a preference model using simulated preference pairs that contain both a high-quality and low-quality example, generated using contrasting positive and negative prompts. The preference model is then used to improve a base unaligned language model via reinforcement learning. Empirically, RLCD outperforms RLAIF (Bai et al., 2022b) and context distillation (Huang et al., 2022) baselines across three diverse alignment tasks--harmlessness, helpfulness, and story outline generation--and on both 7B and 30B model scales for preference data simulation.
Debiased Contrastive Learning of Unsupervised Sentence Representations
Recently, contrastive learning has been shown to be effective in improving pre-trained language models (PLM) to derive high-quality sentence representations. It aims to pull close positive examples to enhance the alignment while push apart irrelevant negatives for the uniformity of the whole representation space. However, previous works mostly adopt in-batch negatives or sample from training data at random. Such a way may cause the sampling bias that improper negatives (e.g. false negatives and anisotropy representations) are used to learn sentence representations, which will hurt the uniformity of the representation space. To address it, we present a new framework DCLR (Debiased Contrastive Learning of unsupervised sentence Representations) to alleviate the influence of these improper negatives. In DCLR, we design an instance weighting method to punish false negatives and generate noise-based negatives to guarantee the uniformity of the representation space. Experiments on seven semantic textual similarity tasks show that our approach is more effective than competitive baselines. Our code and data are publicly available at the link: blue{https://github.com/RUCAIBox/DCLR}.
Effective and Efficient Conversation Retrieval for Dialogue State Tracking with Implicit Text Summaries
Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search keys and queries, and a retriever is fine-tuned with annotated dialogues to achieve superior performance. However, the approach is less suited for scaling to new domains or new annotation languages, where fine-tuning data is unavailable. To address this problem, we handle the task of conversation retrieval based on text summaries of the conversations. A LLM-based conversation summarizer is adopted for query and key generation, which enables effective maximum inner product search. To avoid the extra inference cost brought by LLM-based conversation summarization, we further distill a light-weight conversation encoder which produces query embeddings without decoding summaries for test conversations. We validate our retrieval approach on MultiWOZ datasets with GPT-Neo-2.7B and LLaMA-7B/30B. The experimental results show a significant improvement over relevant baselines in real few-shot DST settings.
Customizing Language Model Responses with Contrastive In-Context Learning
Large language models (LLMs) are becoming increasingly important for machine learning applications. However, it can be challenging to align LLMs with our intent, particularly when we want to generate content that is preferable over others or when we want the LLM to respond in a certain style or tone that is hard to describe. To address this challenge, we propose an approach that uses contrastive examples to better describe our intent. This involves providing positive examples that illustrate the true intent, along with negative examples that show what characteristics we want LLMs to avoid. The negative examples can be retrieved from labeled data, written by a human, or generated by the LLM itself. Before generating an answer, we ask the model to analyze the examples to teach itself what to avoid. This reasoning step provides the model with the appropriate articulation of the user's need and guides it towards generting a better answer. We tested our approach on both synthesized and real-world datasets, including StackExchange and Reddit, and found that it significantly improves performance compared to standard few-shot prompting
Multi-level Adaptive Contrastive Learning for Knowledge Internalization in Dialogue Generation
Knowledge-grounded dialogue generation aims to mitigate the issue of text degeneration by incorporating external knowledge to supplement the context. However, the model often fails to internalize this information into responses in a human-like manner. Instead, it simply inserts segments of the provided knowledge into generic responses. As a result, the generated responses tend to be tedious, incoherent, and in lack of interactivity which means the degeneration problem is still unsolved. In this work, we first find that such copying-style degeneration is primarily due to the weak likelihood objective, which allows the model to "cheat" the objective by merely duplicating knowledge segments in a superficial pattern matching based on overlap. To overcome this challenge, we then propose a Multi-level Adaptive Contrastive Learning (MACL) framework that dynamically samples negative examples and subsequently penalizes degeneration behaviors at both the token-level and sequence-level. Extensive experiments on the WoW dataset demonstrate the effectiveness of our approach across various pre-trained models.
DistiLLM-2: A Contrastive Approach Boosts the Distillation of LLMs
Despite the success of distillation in large language models (LLMs), most prior work applies identical loss functions to both teacher- and student-generated data. These strategies overlook the synergy between loss formulations and data types, leading to a suboptimal performance boost in student models. To address this, we propose DistiLLM-2, a contrastive approach that simultaneously increases the likelihood of teacher responses and decreases that of student responses by harnessing this synergy. Our extensive experiments show that DistiLLM-2 not only builds high-performing student models across a wide range of tasks, including instruction-following and code generation, but also supports diverse applications, such as preference alignment and vision-language extensions. These findings highlight the potential of a contrastive approach to enhance the efficacy of LLM distillation by effectively aligning teacher and student models across varied data types.
On the Way to LLM Personalization: Learning to Remember User Conversations
Large Language Models (LLMs) have quickly become an invaluable assistant for a variety of tasks. However, their effectiveness is constrained by their ability to tailor responses to human preferences and behaviors via personalization. Prior work in LLM personalization has largely focused on style transfer or incorporating small factoids about the user, as knowledge injection remains an open challenge. In this paper, we explore injecting knowledge of prior conversations into LLMs to enable future work on less redundant, personalized conversations. We identify two real-world constraints: (1) conversations are sequential in time and must be treated as such during training, and (2) per-user personalization is only viable in parameter-efficient settings. To this aim, we propose PLUM, a pipeline performing data augmentation for up-sampling conversations as question-answer pairs, that are then used to finetune a low-rank adaptation adapter with a weighted cross entropy loss. Even in this first exploration of the problem, we perform competitively with baselines such as RAG, attaining an accuracy of 81.5% across 100 conversations.
Topic Shift Detection in Chinese Dialogues: Corpus and Benchmark
Dialogue topic shift detection is to detect whether an ongoing topic has shifted or should shift in a dialogue, which can be divided into two categories, i.e., response-known task and response-unknown task. Currently, only a few investigated the latter, because it is still a challenge to predict the topic shift without the response information. In this paper, we first annotate a Chinese Natural Topic Dialogue (CNTD) corpus consisting of 1308 dialogues to fill the gap in the Chinese natural conversation topic corpus. And then we focus on the response-unknown task and propose a teacher-student framework based on hierarchical contrastive learning to predict the topic shift without the response. Specifically, the response at high-level teacher-student is introduced to build the contrastive learning between the response and the context, while the label contrastive learning is constructed at low-level student. The experimental results on our Chinese CNTD and English TIAGE show the effectiveness of our proposed model.
DistilCSE: Effective Knowledge Distillation For Contrastive Sentence Embeddings
Large-scale contrastive learning models can learn very informative sentence embeddings, but are hard to serve online due to the huge model size. Therefore, they often play the role of "teacher", transferring abilities to small "student" models through knowledge distillation. However, knowledge distillation inevitably brings some drop in embedding effect. To tackle that, we propose an effective knowledge distillation framework for contrastive sentence embeddings, termed DistilCSE. It first applies knowledge distillation on a large amount of unlabeled data, and then fine-tunes student models through contrastive learning on limited labeled data. To achieve better distillation results, we further propose Contrastive Knowledge Distillation (CKD). CKD uses InfoNCE as the loss function in knowledge distillation, enhancing the objective consistency among teacher model training, knowledge distillation, and student model fine-tuning. Extensive experiments show that student models trained with the proposed DistilCSE and CKD suffer from little or even no performance decrease and consistently outperform the corresponding counterparts of the same parameter size. Impressively, our 110M student model outperforms the latest state-of-the-art model, i.e., Sentence-T5 (11B), with only 1% parameters and 0.25% unlabeled data.
Contrastive Learning of Sentence Embeddings from Scratch
Contrastive learning has been the dominant approach to train state-of-the-art sentence embeddings. Previous studies have typically learned sentence embeddings either through the use of human-annotated natural language inference (NLI) data or via large-scale unlabeled sentences in an unsupervised manner. However, even in the case of unlabeled data, their acquisition presents challenges in certain domains due to various reasons. To address these issues, we present SynCSE, a contrastive learning framework that trains sentence embeddings with synthesized data. Specifically, we explore utilizing large language models to synthesize the required data samples for contrastive learning, including (1) producing positive and negative annotations given unlabeled sentences (SynCSE-partial), and (2) generating sentences along with their corresponding annotations from scratch (SynCSE-scratch). Experimental results on sentence similarity and reranking tasks indicate that both SynCSE-partial and SynCSE-scratch greatly outperform unsupervised baselines, and SynCSE-partial even achieves comparable performance to the supervised models in most settings.
Towards Deep Conversational Recommendations
There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as the associated discourse involves goal-driven dialogue that often transforms naturally into more free-form chat. This paper provides two contributions. First, until now there has been no publicly available large-scale dataset consisting of real-world dialogues centered around recommendations. To address this issue and to facilitate our exploration here, we have collected ReDial, a dataset consisting of over 10,000 conversations centered around the theme of providing movie recommendations. We make this data available to the community for further research. Second, we use this dataset to explore multiple facets of conversational recommendations. In particular we explore new neural architectures, mechanisms, and methods suitable for composing conversational recommendation systems. Our dataset allows us to systematically probe model sub-components addressing different parts of the overall problem domain ranging from: sentiment analysis and cold-start recommendation generation to detailed aspects of how natural language is used in this setting in the real world. We combine such sub-components into a full-blown dialogue system and examine its behavior.
Large-scale Contrastive Language-Audio Pretraining with Feature Fusion and Keyword-to-Caption Augmentation
Contrastive learning has shown remarkable success in the field of multimodal representation learning. In this paper, we propose a pipeline of contrastive language-audio pretraining to develop an audio representation by combining audio data with natural language descriptions. To accomplish this target, we first release LAION-Audio-630K, a large collection of 633,526 audio-text pairs from different data sources. Second, we construct a contrastive language-audio pretraining model by considering different audio encoders and text encoders. We incorporate the feature fusion mechanism and keyword-to-caption augmentation into the model design to further enable the model to process audio inputs of variable lengths and enhance the performance. Third, we perform comprehensive experiments to evaluate our model across three tasks: text-to-audio retrieval, zero-shot audio classification, and supervised audio classification. The results demonstrate that our model achieves superior performance in text-to-audio retrieval task. In audio classification tasks, the model achieves state-of-the-art performance in the zero-shot setting and is able to obtain performance comparable to models' results in the non-zero-shot setting. LAION-Audio-630K and the proposed model are both available to the public.
Improving Conversational Recommendation Systems via Counterfactual Data Simulation
Conversational recommender systems (CRSs) aim to provide recommendation services via natural language conversations. Although a number of approaches have been proposed for developing capable CRSs, they typically rely on sufficient training data for training. Since it is difficult to annotate recommendation-oriented dialogue datasets, existing CRS approaches often suffer from the issue of insufficient training due to the scarcity of training data. To address this issue, in this paper, we propose a CounterFactual data simulation approach for CRS, named CFCRS, to alleviate the issue of data scarcity in CRSs. Our approach is developed based on the framework of counterfactual data augmentation, which gradually incorporates the rewriting to the user preference from a real dialogue without interfering with the entire conversation flow. To develop our approach, we characterize user preference and organize the conversation flow by the entities involved in the dialogue, and design a multi-stage recommendation dialogue simulator based on a conversation flow language model. Under the guidance of the learned user preference and dialogue schema, the flow language model can produce reasonable, coherent conversation flows, which can be further realized into complete dialogues. Based on the simulator, we perform the intervention at the representations of the interacted entities of target users, and design an adversarial training method with a curriculum schedule that can gradually optimize the data augmentation strategy. Extensive experiments show that our approach can consistently boost the performance of several competitive CRSs, and outperform other data augmentation methods, especially when the training data is limited. Our code is publicly available at https://github.com/RUCAIBox/CFCRS.
ChatRetriever: Adapting Large Language Models for Generalized and Robust Conversational Dense Retrieval
Conversational search requires accurate interpretation of user intent from complex multi-turn contexts. This paper presents ChatRetriever, which inherits the strong generalization capability of large language models to robustly represent complex conversational sessions for dense retrieval. To achieve this, we propose a simple and effective dual-learning approach that adapts LLM for retrieval via contrastive learning while enhancing the complex session understanding through masked instruction tuning on high-quality conversational instruction tuning data. Extensive experiments on five conversational search benchmarks demonstrate that ChatRetriever substantially outperforms existing conversational dense retrievers, achieving state-of-the-art performance on par with LLM-based rewriting approaches. Furthermore, ChatRetriever exhibits superior robustness in handling diverse conversational contexts. Our work highlights the potential of adapting LLMs for retrieval with complex inputs like conversational search sessions and proposes an effective approach to advance this research direction.
AdaCAD: Adaptively Decoding to Balance Conflicts between Contextual and Parametric Knowledge
Knowledge conflict arises from discrepancies between information in the context of a large language model (LLM) and the knowledge stored in its parameters. This can hurt performance when using standard decoding techniques, which tend to ignore the context. Existing test-time contrastive methods seek to address this by comparing the LLM's output distribution with and without the context and adjust the model according to the contrast between them. However, we find that these methods frequently misjudge the degree of conflict and struggle to handle instances that vary in their amount of conflict, with static methods over-adjusting when conflict is absent. We propose a fine-grained, instance-level approach called AdaCAD, which dynamically infers the weight of adjustment based on the degree of conflict, as measured by the Jensen-Shannon divergence between distributions representing contextual and parametric knowledge. Our experiments across four models on six diverse question-answering (QA) datasets and three summarization tasks demonstrate that our training-free adaptive method consistently outperforms other decoding methods on QA, with average accuracy gains of 14.21% (absolute) over a static contrastive baseline, and improves the factuality of summaries by 5.59 (AlignScore). Furthermore, our analysis shows that while decoding with contrastive baselines hurts performance when conflict is absent, AdaCAD mitigates these losses, making it more applicable to real-world datasets in which some examples have conflict and others do not.
Text Transformations in Contrastive Self-Supervised Learning: A Review
Contrastive self-supervised learning has become a prominent technique in representation learning. The main step in these methods is to contrast semantically similar and dissimilar pairs of samples. However, in the domain of Natural Language Processing (NLP), the augmentation methods used in creating similar pairs with regard to contrastive learning (CL) assumptions are challenging. This is because, even simply modifying a word in the input might change the semantic meaning of the sentence, and hence, would violate the distributional hypothesis. In this review paper, we formalize the contrastive learning framework, emphasize the considerations that need to be addressed in the data transformation step, and review the state-of-the-art methods and evaluations for contrastive representation learning in NLP. Finally, we describe some challenges and potential directions for learning better text representations using contrastive methods.
Reducing Distraction in Long-Context Language Models by Focused Learning
Recent advancements in Large Language Models (LLMs) have significantly enhanced their capacity to process long contexts. However, effectively utilizing this long context remains a challenge due to the issue of distraction, where irrelevant information dominates lengthy contexts, causing LLMs to lose focus on the most relevant segments. To address this, we propose a novel training method that enhances LLMs' ability to discern relevant information through a unique combination of retrieval-based data augmentation and contrastive learning. Specifically, during fine-tuning with long contexts, we employ a retriever to extract the most relevant segments, serving as augmented inputs. We then introduce an auxiliary contrastive learning objective to explicitly ensure that outputs from the original context and the retrieved sub-context are closely aligned. Extensive experiments on long single-document and multi-document QA benchmarks demonstrate the effectiveness of our proposed method.
Contrastive Demonstration Tuning for Pre-trained Language Models
Pretrained language models can be effectively stimulated by textual prompts or demonstrations, especially in low-data scenarios. Recent works have focused on automatically searching discrete or continuous prompts or optimized verbalizers, yet studies for the demonstration are still limited. Concretely, the demonstration examples are crucial for an excellent final performance of prompt-tuning. In this paper, we propose a novel pluggable, extensible, and efficient approach named contrastive demonstration tuning, which is free of demonstration sampling. Furthermore, the proposed approach can be: (i) Plugged into any previous prompt-tuning approaches; (ii) Extended to widespread classification tasks with a large number of categories. Experimental results on 16 datasets illustrate that our method integrated with previous approaches LM-BFF and P-tuning can yield better performance. Code is available in https://github.com/zjunlp/PromptKG/tree/main/research/Demo-Tuning.
A Large-Scale Chinese Short-Text Conversation Dataset
The advancements of neural dialogue generation models show promising results on modeling short-text conversations. However, training such models usually needs a large-scale high-quality dialogue corpus, which is hard to access. In this paper, we present a large-scale cleaned Chinese conversation dataset, LCCC, which contains a base version (6.8million dialogues) and a large version (12.0 million dialogues). The quality of our dataset is ensured by a rigorous data cleaning pipeline, which is built based on a set of rules and a classifier that is trained on manually annotated 110K dialogue pairs. We also release pre-training dialogue models which are trained on LCCC-base and LCCC-large respectively. The cleaned dataset and the pre-training models will facilitate the research of short-text conversation modeling. All the models and datasets are available at https://github.com/thu-coai/CDial-GPT.
Surfacing Biases in Large Language Models using Contrastive Input Decoding
Ensuring that large language models (LMs) are fair, robust and useful requires an understanding of how different modifications to their inputs impact the model's behaviour. In the context of open-text generation tasks, however, such an evaluation is not trivial. For example, when introducing a model with an input text and a perturbed, "contrastive" version of it, meaningful differences in the next-token predictions may not be revealed with standard decoding strategies. With this motivation in mind, we propose Contrastive Input Decoding (CID): a decoding algorithm to generate text given two inputs, where the generated text is likely given one input but unlikely given the other. In this way, the contrastive generations can highlight potentially subtle differences in how the LM output differs for the two inputs in a simple and interpretable manner. We use CID to highlight context-specific biases that are hard to detect with standard decoding strategies and quantify the effect of different input perturbations.
AutoConv: Automatically Generating Information-seeking Conversations with Large Language Models
Information-seeking conversation, which aims to help users gather information through conversation, has achieved great progress in recent years. However, the research is still stymied by the scarcity of training data. To alleviate this problem, we propose AutoConv for synthetic conversation generation, which takes advantage of the few-shot learning ability and generation capacity of large language models (LLM). Specifically, we formulate the conversation generation problem as a language modeling task, then finetune an LLM with a few human conversations to capture the characteristics of the information-seeking process and use it for generating synthetic conversations with high quality. Experimental results on two frequently-used datasets verify that AutoConv has substantial improvements over strong baselines and alleviates the dependence on human annotation. In addition, we also provide several analysis studies to promote future research.
CONVERSER: Few-Shot Conversational Dense Retrieval with Synthetic Data Generation
Conversational search provides a natural interface for information retrieval (IR). Recent approaches have demonstrated promising results in applying dense retrieval to conversational IR. However, training dense retrievers requires large amounts of in-domain paired data. This hinders the development of conversational dense retrievers, as abundant in-domain conversations are expensive to collect. In this paper, we propose CONVERSER, a framework for training conversational dense retrievers with at most 6 examples of in-domain dialogues. Specifically, we utilize the in-context learning capability of large language models to generate conversational queries given a passage in the retrieval corpus. Experimental results on conversational retrieval benchmarks OR-QuAC and TREC CAsT 19 show that the proposed CONVERSER achieves comparable performance to fully-supervised models, demonstrating the effectiveness of our proposed framework in few-shot conversational dense retrieval. All source code and generated datasets are available at https://github.com/MiuLab/CONVERSER
SLIDE: A Framework Integrating Small and Large Language Models for Open-Domain Dialogues Evaluation
The long-standing one-to-many problem of gold standard responses in open-domain dialogue systems presents challenges for automatic evaluation metrics. Though prior works have demonstrated some success by applying powerful Large Language Models (LLMs), existing approaches still struggle with the one-to-many problem, and exhibit subpar performance in domain-specific scenarios. We assume the commonsense reasoning biases within LLMs may hinder their performance in domainspecific evaluations. To address both issues, we propose a novel framework SLIDE (Small and Large Integrated for Dialogue Evaluation), that leverages both a small, specialised model (SLM), and LLMs for the evaluation of open domain dialogues. Our approach introduces several techniques: (1) Contrastive learning to differentiate between robust and non-robust response embeddings; (2) A novel metric for semantic sensitivity that combines embedding cosine distances with similarity learned through neural networks, and (3) a strategy for incorporating the evaluation results from both the SLM and LLMs. Our empirical results demonstrate that our approach achieves state-of-the-art performance in both the classification and evaluation tasks, and additionally the SLIDE evaluator exhibits better correlation with human judgements. Our code is available at https:// github.com/hegehongcha/SLIDE-ACL2024.
Scaling Sentence Embeddings with Large Language Models
Large language models (LLMs) have recently garnered significant interest. With in-context learning, LLMs achieve impressive results in various natural language tasks. However, the application of LLMs to sentence embeddings remains an area of ongoing research. In this work, we propose an in-context learning-based method aimed at improving sentence embeddings performance. Our approach involves adapting the previous prompt-based representation method for autoregressive models, constructing a demonstration set that enables LLMs to perform in-context learning, and scaling up the LLMs to different model sizes. Through extensive experiments, in-context learning enables LLMs to generate high-quality sentence embeddings without any fine-tuning. It helps LLMs achieve performance comparable to current contrastive learning methods. By scaling model size, we find scaling to more than tens of billion parameters harms the performance on semantic textual similarity (STS) tasks. However, the largest model outperforms other counterparts and achieves the new state-of-the-art result on transfer tasks. We also fine-tune LLMs with current contrastive learning approach, and the 2.7B OPT model, incorporating our prompt-based method, surpasses the performance of 4.8B ST5, achieving the new state-of-the-art results on STS tasks. Our code is available at https://github.com/kongds/scaling_sentemb.
Contrastive Chain-of-Thought Prompting
Despite the success of chain of thought in enhancing language model reasoning, the underlying process remains less well understood. Although logically sound reasoning appears inherently crucial for chain of thought, prior studies surprisingly reveal minimal impact when using invalid demonstrations instead. Furthermore, the conventional chain of thought does not inform language models on what mistakes to avoid, which potentially leads to more errors. Hence, inspired by how humans can learn from both positive and negative examples, we propose contrastive chain of thought to enhance language model reasoning. Compared to the conventional chain of thought, our approach provides both valid and invalid reasoning demonstrations, to guide the model to reason step-by-step while reducing reasoning mistakes. To improve generalization, we introduce an automatic method to construct contrastive demonstrations. Our experiments on reasoning benchmarks demonstrate that contrastive chain of thought can serve as a general enhancement of chain-of-thought prompting.
Topic Modeling as Multi-Objective Contrastive Optimization
Recent representation learning approaches enhance neural topic models by optimizing the weighted linear combination of the evidence lower bound (ELBO) of the log-likelihood and the contrastive learning objective that contrasts pairs of input documents. However, document-level contrastive learning might capture low-level mutual information, such as word ratio, which disturbs topic modeling. Moreover, there is a potential conflict between the ELBO loss that memorizes input details for better reconstruction quality, and the contrastive loss which attempts to learn topic representations that generalize among input documents. To address these issues, we first introduce a novel contrastive learning method oriented towards sets of topic vectors to capture useful semantics that are shared among a set of input documents. Secondly, we explicitly cast contrastive topic modeling as a gradient-based multi-objective optimization problem, with the goal of achieving a Pareto stationary solution that balances the trade-off between the ELBO and the contrastive objective. Extensive experiments demonstrate that our framework consistently produces higher-performing neural topic models in terms of topic coherence, topic diversity, and downstream performance.
Refining Sentence Embedding Model through Ranking Sentences Generation with Large Language Models
Sentence embedding is essential for many NLP tasks, with contrastive learning methods achieving strong performance using annotated datasets like NLI. Yet, the reliance on manual labels limits scalability. Recent studies leverage large language models (LLMs) to generate sentence pairs, reducing annotation dependency. However, they overlook ranking information crucial for fine-grained semantic distinctions. To tackle this challenge, we propose a method for controlling the generation direction of LLMs in the latent space. Unlike unconstrained generation, the controlled approach ensures meaningful semantic divergence. Then, we refine exist sentence embedding model by integrating ranking information and semantic information. Experiments on multiple benchmarks demonstrate that our method achieves new SOTA performance with a modest cost in ranking sentence synthesis.
Do Audio-Language Models Understand Linguistic Variations?
Open-vocabulary audio language models (ALMs), like Contrastive Language Audio Pretraining (CLAP), represent a promising new paradigm for audio-text retrieval using natural language queries. In this paper, for the first time, we perform controlled experiments on various benchmarks to show that existing ALMs struggle to generalize to linguistic variations in textual queries. To address this issue, we propose RobustCLAP, a novel and compute-efficient technique to learn audio-language representations agnostic to linguistic variations. Specifically, we reformulate the contrastive loss used in CLAP architectures by introducing a multi-view contrastive learning objective, where paraphrases are treated as different views of the same audio scene and use this for training. Our proposed approach improves the text-to-audio retrieval performance of CLAP by 0.8%-13% across benchmarks and enhances robustness to linguistic variation.
Rethinking the Evaluation for Conversational Recommendation in the Era of Large Language Models
The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on an investigation into the utilization of ChatGPT for conversational recommendation, revealing the inadequacy of the existing evaluation protocol. It might over-emphasize the matching with the ground-truth items or utterances generated by human annotators, while neglecting the interactive nature of being a capable CRS. To overcome the limitation, we further propose an interactive Evaluation approach based on LLMs named iEvaLM that harnesses LLM-based user simulators. Our evaluation approach can simulate various interaction scenarios between users and systems. Through the experiments on two publicly available CRS datasets, we demonstrate notable improvements compared to the prevailing evaluation protocol. Furthermore, we emphasize the evaluation of explainability, and ChatGPT showcases persuasive explanation generation for its recommendations. Our study contributes to a deeper comprehension of the untapped potential of LLMs for CRSs and provides a more flexible and easy-to-use evaluation framework for future research endeavors. The codes and data are publicly available at https://github.com/RUCAIBox/iEvaLM-CRS.
NaturalConv: A Chinese Dialogue Dataset Towards Multi-turn Topic-driven Conversation
In this paper, we propose a Chinese multi-turn topic-driven conversation dataset, NaturalConv, which allows the participants to chat anything they want as long as any element from the topic is mentioned and the topic shift is smooth. Our corpus contains 19.9K conversations from six domains, and 400K utterances with an average turn number of 20.1. These conversations contain in-depth discussions on related topics or widely natural transition between multiple topics. We believe either way is normal for human conversation. To facilitate the research on this corpus, we provide results of several benchmark models. Comparative results show that for this dataset, our current models are not able to provide significant improvement by introducing background knowledge/topic. Therefore, the proposed dataset should be a good benchmark for further research to evaluate the validity and naturalness of multi-turn conversation systems. Our dataset is available at https://ai.tencent.com/ailab/nlp/dialogue/#datasets.
Leveraging Large Language Models in Conversational Recommender Systems
A Conversational Recommender System (CRS) offers increased transparency and control to users by enabling them to engage with the system through a real-time multi-turn dialogue. Recently, Large Language Models (LLMs) have exhibited an unprecedented ability to converse naturally and incorporate world knowledge and common-sense reasoning into language understanding, unlocking the potential of this paradigm. However, effectively leveraging LLMs within a CRS introduces new technical challenges, including properly understanding and controlling a complex conversation and retrieving from external sources of information. These issues are exacerbated by a large, evolving item corpus and a lack of conversational data for training. In this paper, we provide a roadmap for building an end-to-end large-scale CRS using LLMs. In particular, we propose new implementations for user preference understanding, flexible dialogue management and explainable recommendations as part of an integrated architecture powered by LLMs. For improved personalization, we describe how an LLM can consume interpretable natural language user profiles and use them to modulate session-level context. To overcome conversational data limitations in the absence of an existing production CRS, we propose techniques for building a controllable LLM-based user simulator to generate synthetic conversations. As a proof of concept we introduce RecLLM, a large-scale CRS for YouTube videos built on LaMDA, and demonstrate its fluency and diverse functionality through some illustrative example conversations.
DiffCSE: Difference-based Contrastive Learning for Sentence Embeddings
We propose DiffCSE, an unsupervised contrastive learning framework for learning sentence embeddings. DiffCSE learns sentence embeddings that are sensitive to the difference between the original sentence and an edited sentence, where the edited sentence is obtained by stochastically masking out the original sentence and then sampling from a masked language model. We show that DiffSCE is an instance of equivariant contrastive learning (Dangovski et al., 2021), which generalizes contrastive learning and learns representations that are insensitive to certain types of augmentations and sensitive to other "harmful" types of augmentations. Our experiments show that DiffCSE achieves state-of-the-art results among unsupervised sentence representation learning methods, outperforming unsupervised SimCSE by 2.3 absolute points on semantic textual similarity tasks.
Anchored Preference Optimization and Contrastive Revisions: Addressing Underspecification in Alignment
Large Language Models (LLMs) are often aligned using contrastive alignment objectives and preference pair datasets. The interaction between model, paired data, and objective makes alignment a complicated procedure, sometimes producing subpar results. We study this and find that (i) preference data gives a better learning signal when the underlying responses are contrastive, and (ii) alignment objectives lead to better performance when they specify more control over the model during training. Based on these insights, we introduce Contrastive Learning from AI Revisions (CLAIR), a data-creation method which leads to more contrastive preference pairs, and Anchored Preference Optimization (APO), a controllable and more stable alignment objective. We align Llama-3-8B-Instruct using various comparable datasets and alignment objectives and measure MixEval-Hard scores, which correlate highly with human judgments. The CLAIR preferences lead to the strongest performance out of all datasets, and APO consistently outperforms less controllable objectives. Our best model, trained on 32K CLAIR preferences with APO, improves Llama-3-8B-Instruct by 7.65%, closing the gap with GPT4-turbo by 45%. Our code is available at https://github.com/ContextualAI/CLAIR_and_APO.
Contrastive Learning-Based Audio to Lyrics Alignment for Multiple Languages
Lyrics alignment gained considerable attention in recent years. State-of-the-art systems either re-use established speech recognition toolkits, or design end-to-end solutions involving a Connectionist Temporal Classification (CTC) loss. However, both approaches suffer from specific weaknesses: toolkits are known for their complexity, and CTC systems use a loss designed for transcription which can limit alignment accuracy. In this paper, we use instead a contrastive learning procedure that derives cross-modal embeddings linking the audio and text domains. This way, we obtain a novel system that is simple to train end-to-end, can make use of weakly annotated training data, jointly learns a powerful text model, and is tailored to alignment. The system is not only the first to yield an average absolute error below 0.2 seconds on the standard Jamendo dataset but it is also robust to other languages, even when trained on English data only. Finally, we release word-level alignments for the JamendoLyrics Multi-Lang dataset.
Dialog2Flow: Pre-training Soft-Contrastive Action-Driven Sentence Embeddings for Automatic Dialog Flow Extraction
Efficiently deriving structured workflows from unannotated dialogs remains an underexplored and formidable challenge in computational linguistics. Automating this process could significantly accelerate the manual design of workflows in new domains and enable the grounding of large language models in domain-specific flowcharts, enhancing transparency and controllability. In this paper, we introduce Dialog2Flow (D2F) embeddings, which differ from conventional sentence embeddings by mapping utterances to a latent space where they are grouped according to their communicative and informative functions (i.e., the actions they represent). D2F allows for modeling dialogs as continuous trajectories in a latent space with distinct action-related regions. By clustering D2F embeddings, the latent space is quantized, and dialogs can be converted into sequences of region/action IDs, facilitating the extraction of the underlying workflow. To pre-train D2F, we build a comprehensive dataset by unifying twenty task-oriented dialog datasets with normalized per-turn action annotations. We also introduce a novel soft contrastive loss that leverages the semantic information of these actions to guide the representation learning process, showing superior performance compared to standard supervised contrastive loss. Evaluation against various sentence embeddings, including dialog-specific ones, demonstrates that D2F yields superior qualitative and quantitative results across diverse domains.
SimCSE: Simple Contrastive Learning of Sentence Embeddings
This paper presents SimCSE, a simple contrastive learning framework that greatly advances state-of-the-art sentence embeddings. We first describe an unsupervised approach, which takes an input sentence and predicts itself in a contrastive objective, with only standard dropout used as noise. This simple method works surprisingly well, performing on par with previous supervised counterparts. We find that dropout acts as minimal data augmentation, and removing it leads to a representation collapse. Then, we propose a supervised approach, which incorporates annotated pairs from natural language inference datasets into our contrastive learning framework by using "entailment" pairs as positives and "contradiction" pairs as hard negatives. We evaluate SimCSE on standard semantic textual similarity (STS) tasks, and our unsupervised and supervised models using BERT base achieve an average of 76.3% and 81.6% Spearman's correlation respectively, a 4.2% and 2.2% improvement compared to the previous best results. We also show -- both theoretically and empirically -- that the contrastive learning objective regularizes pre-trained embeddings' anisotropic space to be more uniform, and it better aligns positive pairs when supervised signals are available.
Contrastive Decoding: Open-ended Text Generation as Optimization
Given a language model (LM), maximum probability is a poor decoding objective for open-ended generation, because it produces short and repetitive text. On the other hand, sampling can often produce incoherent text that drifts from the original topics. We propose contrastive decoding (CD), a reliable decoding approach that optimizes a contrastive objective subject to a plausibility constraint. The contrastive objective returns the difference between the likelihood under a large LM (called the expert, e.g. OPT-13B) and a small LM (called the amateur, e.g. OPT-125M), and the constraint ensures that the outputs are plausible. CD is inspired by the fact that the failures of larger LMs (e.g., repetition, incoherence) are even more prevalent in smaller LMs, and that this difference signals which texts should be preferred. CD requires zero additional training, and produces higher quality text than decoding from the larger LM alone. It also works across model scales (OPT-13B and GPT2-1.5B) and significantly outperforms four strong decoding algorithms (e.g., nucleus, top-k) in automatic and human evaluations across wikipedia, news and story domains.
LLM-Eval: Unified Multi-Dimensional Automatic Evaluation for Open-Domain Conversations with Large Language Models
We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple LLM prompts, which can be expensive and time-consuming. To address these issues, we design a single prompt-based evaluation method that leverages a unified evaluation schema to cover multiple dimensions of conversation quality in a single model call. We extensively evaluate the performance of LLM-Eval on various benchmark datasets, demonstrating its effectiveness, efficiency, and adaptability compared to state-of-the-art evaluation methods. Our analysis also highlights the importance of choosing suitable LLMs and decoding strategies for accurate evaluation results. LLM-Eval offers a versatile and robust solution for evaluating open-domain conversation systems, streamlining the evaluation process and providing consistent performance across diverse scenarios.
Can Your Model Tell a Negation from an Implicature? Unravelling Challenges With Intent Encoders
Conversational systems often rely on embedding models for intent classification and intent clustering tasks. The advent of Large Language Models (LLMs), which enable instructional embeddings allowing one to adjust semantics over the embedding space using prompts, are being viewed as a panacea for these downstream conversational tasks. However, traditional evaluation benchmarks rely solely on task metrics that don't particularly measure gaps related to semantic understanding. Thus, we propose an intent semantic toolkit that gives a more holistic view of intent embedding models by considering three tasks -- (1) intent classification, (2) intent clustering, and (3) a novel triplet task. The triplet task gauges the model's understanding of two semantic concepts paramount in real-world conversational systems -- negation and implicature. We observe that current embedding models fare poorly in semantic understanding of these concepts. To address this, we propose a pre-training approach to improve the embedding model by leveraging augmentation with data generated by an auto-regressive model and a contrastive loss term. Our approach improves the semantic understanding of the intent embedding model on the aforementioned linguistic dimensions while slightly effecting their performance on downstream task metrics.
LM-CPPF: Paraphrasing-Guided Data Augmentation for Contrastive Prompt-Based Few-Shot Fine-Tuning
In recent years, there has been significant progress in developing pre-trained language models for NLP. However, these models often struggle when fine-tuned on small datasets. To address this issue, researchers have proposed various adaptation approaches. Prompt-based tuning is arguably the most common way, especially for larger models. Previous research shows that adding contrastive learning to prompt-based fine-tuning is effective as it helps the model generate embeddings that are more distinguishable between classes, and it can also be more sample-efficient as the model learns from positive and negative examples simultaneously. One of the most important components of contrastive learning is data augmentation, but unlike computer vision, effective data augmentation for NLP is still challenging. This paper proposes LM-CPPF, Contrastive Paraphrasing-guided Prompt-based Fine-tuning of Language Models, which leverages prompt-based few-shot paraphrasing using generative language models, especially large language models such as GPT-3 and OPT-175B, for data augmentation. Our experiments on multiple text classification benchmarks show that this augmentation method outperforms other methods, such as easy data augmentation, back translation, and multiple templates.
BotChat: Evaluating LLMs' Capabilities of Having Multi-Turn Dialogues
Interacting with human via high-quality multi-turn dialogues is a key feature of large language models (LLMs). However, human-based evaluation of such capability involves intensive manual labor. This report provides a preliminary evaluation of existing large language models for human-style multi-turn chatting, through an LLM-based approach. We start from real-world human dialogues and keep the very first utterances as the ChatSEED. Then we prompt LLMs to generate a full multi-turn dialogue (tens of utterances) based on the ChatSEED, utterance by utterance. Finally, we adopt state-of-the-art LLMs (GPT-4, \etc) as the judge to evaluate the generated dialogues. With different evaluation protocols, we come to substantially identical conclusions. We find that GPT-4 can generate human-style multi-turn dialogues with impressive quality, significantly outperforms its counterparts. It's difficult for a discriminator to distinguish between GPT-4 generated dialogues and human dialogues. In contrast, other LLMs struggle to generate multi-turn dialogues of satisfactory quality due to poor instruction-following capability, tendency to generate lengthy utterances, or limited general capability. All data and codes will be provided in https://github.com/open-compass/BotChat/ and we hope they can serve as a valuable resource for evaluating multi-turn chatting capabilities of LLMs.
Composition-contrastive Learning for Sentence Embeddings
Vector representations of natural language are ubiquitous in search applications. Recently, various methods based on contrastive learning have been proposed to learn textual representations from unlabelled data; by maximizing alignment between minimally-perturbed embeddings of the same text, and encouraging a uniform distribution of embeddings across a broader corpus. Differently, we propose maximizing alignment between texts and a composition of their phrasal constituents. We consider several realizations of this objective and elaborate the impact on representations in each case. Experimental results on semantic textual similarity tasks show improvements over baselines that are comparable with state-of-the-art approaches. Moreover, this work is the first to do so without incurring costs in auxiliary training objectives or additional network parameters.
A Simple Contrastive Learning Objective for Alleviating Neural Text Degeneration
The cross-entropy objective has proved to be an all-purpose training objective for autoregressive language models (LMs). However, without considering the penalization of problematic tokens, LMs trained using cross-entropy exhibit text degeneration. To address this, unlikelihood training has been proposed to reduce the probability of unlikely tokens predicted by LMs. But unlikelihood does not consider the relationship between the label tokens and unlikely token candidates, thus showing marginal improvements in degeneration. We propose a new contrastive token learning objective that inherits the advantages of cross-entropy and unlikelihood training and avoids their limitations. The key idea is to teach a LM to generate high probabilities for label tokens and low probabilities of negative candidates. Comprehensive experiments on language modeling and open-domain dialogue generation tasks show that the proposed contrastive token objective yields much less repetitive texts, with a higher generation quality than baseline approaches, achieving the new state-of-the-art performance on text degeneration.
SupCL-Seq: Supervised Contrastive Learning for Downstream Optimized Sequence Representations
While contrastive learning is proven to be an effective training strategy in computer vision, Natural Language Processing (NLP) is only recently adopting it as a self-supervised alternative to Masked Language Modeling (MLM) for improving sequence representations. This paper introduces SupCL-Seq, which extends the supervised contrastive learning from computer vision to the optimization of sequence representations in NLP. By altering the dropout mask probability in standard Transformer architectures, for every representation (anchor), we generate augmented altered views. A supervised contrastive loss is then utilized to maximize the system's capability of pulling together similar samples (e.g., anchors and their altered views) and pushing apart the samples belonging to the other classes. Despite its simplicity, SupCLSeq leads to large gains in many sequence classification tasks on the GLUE benchmark compared to a standard BERTbase, including 6% absolute improvement on CoLA, 5.4% on MRPC, 4.7% on RTE and 2.6% on STSB. We also show consistent gains over self supervised contrastively learned representations, especially in non-semantic tasks. Finally we show that these gains are not solely due to augmentation, but rather to a downstream optimized sequence representation. Code: https://github.com/hooman650/SupCL-Seq
QCRD: Quality-guided Contrastive Rationale Distillation for Large Language Models
The deployment of large language models (LLMs) faces considerable challenges concerning resource constraints and inference efficiency. Recent research has increasingly focused on smaller, task-specific models enhanced by distilling knowledge from LLMs. However, prior studies have often overlooked the diversity and quality of knowledge, especially the untapped potential of negative knowledge. Constructing effective negative knowledge remains severely understudied. In this paper, we introduce a novel framework called quality-guided contrastive rationale distillation aimed at enhancing reasoning capabilities through contrastive knowledge learning. For positive knowledge, we enrich its diversity through temperature sampling and employ self-consistency for further denoising and refinement. For negative knowledge, we propose an innovative self-adversarial approach that generates low-quality rationales by sampling previous iterations of smaller language models, embracing the idea that one can learn from one's own weaknesses. A contrastive loss is developed to distill both positive and negative knowledge into smaller language models, where an online-updating discriminator is integrated to assess qualities of rationales and assign them appropriate weights, optimizing the training process. Through extensive experiments across multiple reasoning tasks, we demonstrate that our method consistently outperforms existing distillation techniques, yielding higher-quality rationales.
DenoSent: A Denoising Objective for Self-Supervised Sentence Representation Learning
Contrastive-learning-based methods have dominated sentence representation learning. These methods regularize the representation space by pulling similar sentence representations closer and pushing away the dissimilar ones and have been proven effective in various NLP tasks, e.g., semantic textual similarity (STS) tasks. However, it is challenging for these methods to learn fine-grained semantics as they only learn from the inter-sentence perspective, i.e., their supervision signal comes from the relationship between data samples. In this work, we propose a novel denoising objective that inherits from another perspective, i.e., the intra-sentence perspective. By introducing both discrete and continuous noise, we generate noisy sentences and then train our model to restore them to their original form. Our empirical evaluations demonstrate that this approach delivers competitive results on both semantic textual similarity (STS) and a wide range of transfer tasks, standing up well in comparison to contrastive-learning-based methods. Notably, the proposed intra-sentence denoising objective complements existing inter-sentence contrastive methodologies and can be integrated with them to further enhance performance. Our code is available at https://github.com/xinghaow99/DenoSent.
VoiceLDM: Text-to-Speech with Environmental Context
This paper presents VoiceLDM, a model designed to produce audio that accurately follows two distinct natural language text prompts: the description prompt and the content prompt. The former provides information about the overall environmental context of the audio, while the latter conveys the linguistic content. To achieve this, we adopt a text-to-audio (TTA) model based on latent diffusion models and extend its functionality to incorporate an additional content prompt as a conditional input. By utilizing pretrained contrastive language-audio pretraining (CLAP) and Whisper, VoiceLDM is trained on large amounts of real-world audio without manual annotations or transcriptions. Additionally, we employ dual classifier-free guidance to further enhance the controllability of VoiceLDM. Experimental results demonstrate that VoiceLDM is capable of generating plausible audio that aligns well with both input conditions, even surpassing the speech intelligibility of the ground truth audio on the AudioCaps test set. Furthermore, we explore the text-to-speech (TTS) and zero-shot text-to-audio capabilities of VoiceLDM and show that it achieves competitive results. Demos and code are available at https://voiceldm.github.io.
CONSCENDI: A Contrastive and Scenario-Guided Distillation Approach to Guardrail Models for Virtual Assistants
A wave of new task-based virtual assistants has been fueled by increasingly powerful large language models, such as GPT-4. These conversational agents can be customized to serve customer-specific use cases, but ensuring that agent-generated text conforms to designer-specified rules included in prompt instructions alone is challenging. Therefore, chatbot designers often use another model, called a guardrail model, to verify that the agent output aligns with their rules and constraints. We explore using a distillation approach to guardrail models to monitor the output of the first model using training data from GPT-4. We find two crucial steps to our CONSCENDI process: scenario-augmented generation and contrastive training examples. When generating conversational data, we generate a set of rule-breaking scenarios, which enumerate a diverse set of high-level ways a rule can be violated. This scenario-guided approach produces a diverse training set of rule-violating conversations, and it provides chatbot designers greater control over the classification process. We also prompt GPT-4 to also generate contrastive examples by altering conversations with violations into acceptable conversations. This set of borderline, contrastive examples enables the distilled model to learn finer-grained distinctions between what is acceptable and what is not. We find that CONSCENDI results in guardrail models that improve over baselines.
KdConv: A Chinese Multi-domain Dialogue Dataset Towards Multi-turn Knowledge-driven Conversation
The research of knowledge-driven conversational systems is largely limited due to the lack of dialog data which consist of multi-turn conversations on multiple topics and with knowledge annotations. In this paper, we propose a Chinese multi-domain knowledge-driven conversation dataset, KdConv, which grounds the topics in multi-turn conversations to knowledge graphs. Our corpus contains 4.5K conversations from three domains (film, music, and travel), and 86K utterances with an average turn number of 19.0. These conversations contain in-depth discussions on related topics and natural transition between multiple topics. To facilitate the following research on this corpus, we provide several benchmark models. Comparative results show that the models can be enhanced by introducing background knowledge, yet there is still a large space for leveraging knowledge to model multi-turn conversations for further research. Results also show that there are obvious performance differences between different domains, indicating that it is worth to further explore transfer learning and domain adaptation. The corpus and benchmark models are publicly available.
CLAMP: Contrastive LAnguage Model Prompt-tuning
Large language models (LLMs) have emerged as powerful general-purpose interfaces for many machine learning problems. Recent work has adapted LLMs to generative visual tasks like image captioning, visual question answering, and visual chat, using a relatively small amount of instruction-tuning data. In this paper, we explore whether modern LLMs can also be adapted to classifying an image into a set of categories. First, we evaluate multimodal LLMs that are tuned for generative tasks on zero-shot image classification and find that their performance is far below that of specialized models like CLIP. We then propose an approach for light fine-tuning of LLMs using the same contrastive image-caption matching objective as CLIP. Our results show that LLMs can, indeed, achieve good image classification performance when adapted this way. Our approach beats state-of-the-art mLLMs by 13% and slightly outperforms contrastive learning with a custom text model, while also retaining the LLM's generative abilities. LLM initialization appears to particularly help classification in domains under-represented in the visual pre-training data.
Chat Vector: A Simple Approach to Equip LLMs With New Language Chat Capabilities
With the advancements in conversational AI, such as ChatGPT, this paper focuses on exploring developing Large Language Models (LLMs) for non-English languages, especially emphasizing alignment with human preferences. We introduce a computationally efficient method, leveraging chat vector, to synergize pre-existing knowledge and behaviors in LLMs, restructuring the conventional training paradigm from continual pre-train -> SFT -> RLHF to continual pre-train + chat vector. Our empirical studies, primarily focused on Traditional Chinese, employ LLaMA2 as the base model and acquire the chat vector by subtracting the pre-trained weights, LLaMA2, from the weights of LLaMA2-chat. Evaluating from three distinct facets, which are toxicity, ability of instruction following, and multi-turn dialogue demonstrates the chat vector's superior efficacy in chatting. To confirm the adaptability of our approach, we extend our experiments to include models pre-trained in both Korean and Simplified Chinese, illustrating the versatility of our methodology. Overall, we present a significant solution in aligning LLMs with human preferences efficiently across various languages, accomplished by the chat vector.
A Contrastive Framework for Neural Text Generation
Text generation is of great importance to many natural language processing applications. However, maximization-based decoding methods (e.g. beam search) of neural language models often lead to degenerate solutions -- the generated text is unnatural and contains undesirable repetitions. Existing approaches introduce stochasticity via sampling or modify training objectives to decrease probabilities of certain tokens (e.g., unlikelihood training). However, they often lead to solutions that lack coherence. In this work, we show that an underlying reason for model degeneration is the anisotropic distribution of token representations. We present a contrastive solution: (i) SimCTG, a contrastive training objective to calibrate the model's representation space, and (ii) a decoding method -- contrastive search -- to encourage diversity while maintaining coherence in the generated text. Extensive experiments and analyses on three benchmarks from two languages demonstrate that our proposed approach significantly outperforms current state-of-the-art text generation methods as evaluated by both human and automatic metrics.
Leveraging LLMs for Dialogue Quality Measurement
In task-oriented conversational AI evaluation, unsupervised methods poorly correlate with human judgments, and supervised approaches lack generalization. Recent advances in large language models (LLMs) show robust zeroshot and few-shot capabilities across NLP tasks. This paper explores using LLMs for automated dialogue quality evaluation, experimenting with various configurations on public and proprietary datasets. Manipulating factors such as model size, in-context examples, and selection techniques, we examine "chain-of-thought" (CoT) reasoning and label extraction procedures. Our results show that (1) larger models yield more accurate dialogue labels; (2) algorithmic selection of in-context examples outperforms random selection; (3) CoT reasoning where an LLM is asked to provide justifications before outputting final labels improves performance; and (4) fine-tuned LLMs outperform out-of-the-box ones. Our results indicate that LLMs that are suitably fine-tuned and have sufficient reasoning capabilities can be leveraged for automated dialogue evaluation.
Eliciting Critical Reasoning in Retrieval-Augmented Language Models via Contrastive Explanations
Retrieval-augmented generation (RAG) has emerged as a critical mechanism in contemporary NLP to support Large Language Models(LLMs) in systematically accessing richer factual context. However, the integration of RAG mechanisms brings its inherent challenges, as LLMs need to deal with potentially noisy contexts. Recent studies have shown that LLMs still struggle to critically analyse RAG-based in-context information, a limitation that may lead to incorrect inferences and hallucinations. In this paper, we investigate how to elicit critical reasoning in RAG via contrastive explanations. In particular, we propose Contrastive-RAG (C-RAG), a framework that (i) retrieves relevant documents given a query, (ii) selects and exemplifies relevant passages, and (iii) generates explanations that explicitly contrast the relevance of the passages to (iv) support the final answer. We show the impact of C-RAG building contrastive reasoning demonstrations from LLMs to instruct smaller models for retrieval-augmented tasks. Extensive experiments demonstrate that C-RAG improves state-of-the-art RAG models while (a) requiring significantly fewer prompts and demonstrations and (b) being robust to perturbations in the retrieved documents.
Cross-modal Contrastive Learning for Speech Translation
How can we learn unified representations for spoken utterances and their written text? Learning similar representations for semantically similar speech and text is important for speech translation. To this end, we propose ConST, a cross-modal contrastive learning method for end-to-end speech-to-text translation. We evaluate ConST and a variety of previous baselines on a popular benchmark MuST-C. Experiments show that the proposed ConST consistently outperforms the previous methods on, and achieves an average BLEU of 29.4. The analysis further verifies that ConST indeed closes the representation gap of different modalities -- its learned representation improves the accuracy of cross-modal speech-text retrieval from 4% to 88%. Code and models are available at https://github.com/ReneeYe/ConST.
An Efficient Self-Supervised Cross-View Training For Sentence Embedding
Self-supervised sentence representation learning is the task of constructing an embedding space for sentences without relying on human annotation efforts. One straightforward approach is to finetune a pretrained language model (PLM) with a representation learning method such as contrastive learning. While this approach achieves impressive performance on larger PLMs, the performance rapidly degrades as the number of parameters decreases. In this paper, we propose a framework called Self-supervised Cross-View Training (SCT) to narrow the performance gap between large and small PLMs. To evaluate the effectiveness of SCT, we compare it to 5 baseline and state-of-the-art competitors on seven Semantic Textual Similarity (STS) benchmarks using 5 PLMs with the number of parameters ranging from 4M to 340M. The experimental results show that STC outperforms the competitors for PLMs with less than 100M parameters in 18 of 21 cases.
When to Speak, When to Abstain: Contrastive Decoding with Abstention
Large Language Models (LLMs) demonstrate exceptional performance across diverse tasks by leveraging both pre-trained knowledge (i.e., parametric knowledge) and external knowledge (i.e., contextual knowledge). While substantial efforts have been made to leverage both forms of knowledge, scenarios in which the model lacks any relevant knowledge remain underexplored. Such limitations can result in issues like hallucination, causing reduced reliability and potential risks in high-stakes applications. To address such limitations, this paper extends the task scope to encompass cases where the user's request cannot be fulfilled due to the lack of relevant knowledge. To this end, we introduce Contrastive Decoding with Abstention (CDA), a training-free decoding method that empowers LLMs to generate responses when relevant knowledge is available and to abstain otherwise. CDA evaluates the relevance of each knowledge for a given query, adaptively determining which knowledge to prioritize or which to completely ignore. Extensive experiments with four LLMs on three question-answering datasets demonstrate that CDA can effectively perform accurate generation and abstention simultaneously. These findings highlight CDA's potential to broaden the applicability of LLMs, enhancing reliability and preserving user trust.
Constructive Large Language Models Alignment with Diverse Feedback
In recent research on large language models (LLMs), there has been a growing emphasis on aligning these models with human values to reduce the impact of harmful content. However, current alignment methods often rely solely on singular forms of human feedback, such as preferences, annotated labels, or natural language critiques, overlooking the potential advantages of combining these feedback types. This limitation leads to suboptimal performance, even when ample training data is available. In this paper, we introduce Constructive and Diverse Feedback (CDF) as a novel method to enhance LLM alignment, inspired by constructivist learning theory. Our approach involves collecting three distinct types of feedback tailored to problems of varying difficulty levels within the training dataset. Specifically, we exploit critique feedback for easy problems, refinement feedback for medium problems, and preference feedback for hard problems. By training our model with this diversified feedback, we achieve enhanced alignment performance while using less training data. To assess the effectiveness of CDF, we evaluate it against previous methods in three downstream tasks: question answering, dialog generation, and text summarization. Experimental results demonstrate that CDF achieves superior performance even with a smaller training dataset.
CHIQ: Contextual History Enhancement for Improving Query Rewriting in Conversational Search
In this paper, we study how open-source large language models (LLMs) can be effectively deployed for improving query rewriting in conversational search, especially for ambiguous queries. We introduce CHIQ, a two-step method that leverages the capabilities of LLMs to resolve ambiguities in the conversation history before query rewriting. This approach contrasts with prior studies that predominantly use closed-source LLMs to directly generate search queries from conversation history. We demonstrate on five well-established benchmarks that CHIQ leads to state-of-the-art results across most settings, showing highly competitive performances with systems leveraging closed-source LLMs. Our study provides a first step towards leveraging open-source LLMs in conversational search, as a competitive alternative to the prevailing reliance on commercial LLMs. Data, models, and source code will be publicly available upon acceptance at https://github.com/fengranMark/CHIQ.
DialogLM: Pre-trained Model for Long Dialogue Understanding and Summarization
Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or interviews, are frequently over a few thousand words. There is still a lack of corresponding research and powerful tools to understand and process such long dialogues. Therefore, in this work, we present a pre-training framework for long dialogue understanding and summarization. Considering the nature of long conversations, we propose a window-based denoising approach for generative pre-training. For a dialogue, it corrupts a window of text with dialogue-inspired noise, and guides the model to reconstruct this window based on the content of the remaining conversation. Furthermore, to process longer input, we augment the model with sparse attention which is combined with conventional attention in a hybrid manner. We conduct extensive experiments on five datasets of long dialogues, covering tasks of dialogue summarization, abstractive question answering and topic segmentation. Experimentally, we show that our pre-trained model DialogLM significantly surpasses the state-of-the-art models across datasets and tasks. Source code and all the pre-trained models are available on our GitHub repository (https://github.com/microsoft/DialogLM).
DialogCC: Large-Scale Multi-Modal Dialogue Dataset
As sharing images in an instant message is a crucial factor, there has been active research on learning a image-text multi-modal dialogue model. However, training a well-generalized multi-modal dialogue model is challenging because existing multi-modal dialogue datasets contain a small number of data, limited topics, and a restricted variety of images per dialogue. In this paper, we present a multi-modal dialogue dataset creation pipeline that involves matching large-scale images to dialogues based on CLIP similarity. Using this automatic pipeline, we propose a large-scale multi-modal dialogue dataset, DialogCC, which covers diverse real-world topics and various images per dialogue. With extensive experiments, we demonstrate that training a multi-modal dialogue model with our dataset can improve generalization performance. Additionally, existing models trained with our dataset achieve state-of-the-art performance on image and text retrieval tasks. The source code and the dataset will be released after publication.
Beyond the Turn-Based Game: Enabling Real-Time Conversations with Duplex Models
As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally interacting with the system while it is generating responses. To overcome these limitations, we adapt existing LLMs to duplex models so that these LLMs can listen for users while generating output and dynamically adjust themselves to provide users with instant feedback. % such as in response to interruptions. Specifically, we divide the queries and responses of conversations into several time slices and then adopt a time-division-multiplexing (TDM) encoding-decoding strategy to pseudo-simultaneously process these slices. Furthermore, to make LLMs proficient enough to handle real-time conversations, we build a fine-tuning dataset consisting of alternating time slices of queries and responses as well as covering typical feedback types in instantaneous interactions. Our experiments show that although the queries and responses of conversations are segmented into incomplete slices for processing, LLMs can preserve their original performance on standard benchmarks with a few fine-tuning steps on our dataset. Automatic and human evaluation indicate that duplex models make user-AI interactions more natural and human-like, and greatly improve user satisfaction compared to vanilla LLMs. Our duplex model and dataset will be released.
Few-Shot Bot: Prompt-Based Learning for Dialogue Systems
Learning to converse using only a few examples is a great challenge in conversational AI. The current best conversational models, which are either good chit-chatters (e.g., BlenderBot) or goal-oriented systems (e.g., MinTL), are language models (LMs) fine-tuned on large conversational datasets. Training these models is expensive, both in terms of computational resources and time, and it is hard to keep them up to date with new conversational skills. A simple yet unexplored solution is prompt-based few-shot learning (Brown et al. 2020) which does not require gradient-based fine-tuning but instead uses a few examples in the LM context as the only source of learning. In this paper, we explore prompt-based few-shot learning in dialogue tasks. We benchmark LMs of different sizes in nine response generation tasks, which include four knowledge-grounded tasks, a task-oriented generations task, three open-chat tasks, and controlled stylistic generation, and five conversational parsing tasks, which include dialogue state tracking, graph path generation, persona information extraction, document retrieval, and internet query generation. The current largest released LM (GPT-J-6B) using prompt-based few-shot learning, and thus requiring no training, achieves competitive performance to fully trained state-of-the-art models. Moreover, we propose a novel prompt-based few-shot classifier, that also does not require any fine-tuning, to select the most appropriate prompt given a dialogue history. Finally, by combining the power of prompt-based few-shot learning and a Skill Selector, we create an end-to-end chatbot named the Few-Shot Bot (FSB), which automatically selects the most appropriate conversational skill, queries different knowledge bases or the internet, and uses the retrieved knowledge to generate a human-like response, all using only few dialogue examples per skill.
Factual Dialogue Summarization via Learning from Large Language Models
Factual consistency is an important quality in dialogue summarization. Large language model (LLM)-based automatic text summarization models generate more factually consistent summaries compared to those by smaller pretrained language models, but they face deployment challenges in real-world applications due to privacy or resource constraints. In this paper, we investigate the use of symbolic knowledge distillation to improve the factual consistency of smaller pretrained models for dialogue summarization. We employ zero-shot learning to extract symbolic knowledge from LLMs, generating both factually consistent (positive) and inconsistent (negative) summaries. We then apply two contrastive learning objectives on these summaries to enhance smaller summarization models. Experiments with BART, PEGASUS, and Flan-T5 indicate that our approach surpasses strong baselines that rely on complex data augmentation strategies. Our approach achieves better factual consistency while maintaining coherence, fluency, and relevance, as confirmed by various automatic evaluation metrics. We also provide access to the data and code to facilitate future research.
Enhancing Audio-Language Models through Self-Supervised Post-Training with Text-Audio Pairs
Research on multi-modal contrastive learning strategies for audio and text has rapidly gained interest. Contrastively trained Audio-Language Models (ALMs), such as CLAP, which establish a unified representation across audio and language modalities, have enhanced the efficacy in various subsequent tasks by providing good text aligned audio encoders and vice versa. These improvements are evident in areas like zero-shot audio classification and audio retrieval, among others. However, the ability of these models to understand natural language and temporal relations is still a largely unexplored and open field for research. In this paper, we propose to equip the multi-modal ALMs with temporal understanding without loosing their inherent prior capabilities of audio-language tasks with a temporal instillation method TeminAL. We implement a two-stage training scheme TeminAL A & B, where the model first learns to differentiate between multiple sounds in TeminAL A, followed by a phase that instills a sense of time, thereby enhancing its temporal understanding in TeminAL B. This approach results in an average performance gain of 5.28% in temporal understanding on the ESC-50 dataset, while the model remains competitive in zero-shot retrieval and classification tasks on the AudioCap/Clotho datasets. We also note the lack of proper evaluation techniques for contrastive ALMs and propose a strategy for evaluating ALMs in zero-shot settings. The general-purpose zero-shot model evaluation strategy ZSTE, is used to evaluate various prior models. ZSTE demonstrates a general strategy to evaluate all ZS contrastive models. The model trained with TeminAL successfully outperforms current models on most downstream tasks.
Opportunities and Challenges in Neural Dialog Tutoring
Designing dialog tutors has been challenging as it involves modeling the diverse and complex pedagogical strategies employed by human tutors. Although there have been significant recent advances in neural conversational systems using large language models (LLMs) and growth in available dialog corpora, dialog tutoring has largely remained unaffected by these advances. In this paper, we rigorously analyze various generative language models on two dialog tutoring datasets for language learning using automatic and human evaluations to understand the new opportunities brought by these advances as well as the challenges we must overcome to build models that would be usable in real educational settings. We find that although current approaches can model tutoring in constrained learning scenarios when the number of concepts to be taught and possible teacher strategies are small, they perform poorly in less constrained scenarios. Our human quality evaluation shows that both models and ground-truth annotations exhibit low performance in terms of equitable tutoring, which measures learning opportunities for students and how engaging the dialog is. To understand the behavior of our models in a real tutoring setting, we conduct a user study using expert annotators and find a significantly large number of model reasoning errors in 45% of conversations. Finally, we connect our findings to outline future work.
FutureTOD: Teaching Future Knowledge to Pre-trained Language Model for Task-Oriented Dialogue
Pre-trained language models based on general text enable huge success in the NLP scenario. But the intrinsical difference of linguistic patterns between general text and task-oriented dialogues makes existing pre-trained language models less useful in practice. Current dialogue pre-training methods rely on a contrastive framework and face the challenges of both selecting true positives and hard negatives. In this paper, we propose a novel dialogue pre-training model, FutureTOD, which distills future knowledge to the representation of the previous dialogue context using a self-training framework. Our intuition is that a good dialogue representation both learns local context information and predicts future information. Extensive experiments on diverse downstream dialogue tasks demonstrate the effectiveness of our model, especially the generalization, robustness, and learning discriminative dialogue representations capabilities.
CLEAR: Contrastive Learning for Sentence Representation
Pre-trained language models have proven their unique powers in capturing implicit language features. However, most pre-training approaches focus on the word-level training objective, while sentence-level objectives are rarely studied. In this paper, we propose Contrastive LEArning for sentence Representation (CLEAR), which employs multiple sentence-level augmentation strategies in order to learn a noise-invariant sentence representation. These augmentations include word and span deletion, reordering, and substitution. Furthermore, we investigate the key reasons that make contrastive learning effective through numerous experiments. We observe that different sentence augmentations during pre-training lead to different performance improvements on various downstream tasks. Our approach is shown to outperform multiple existing methods on both SentEval and GLUE benchmarks.
Natural Language Supervision for General-Purpose Audio Representations
Audio-Language models jointly learn multimodal text and audio representations that enable Zero-Shot inference. Models rely on the encoders to create powerful representations of the input and generalize to multiple tasks ranging from sounds, music, and speech. Although models have achieved remarkable performance, there is still a performance gap with task-specific models. In this paper, we propose a Contrastive Language-Audio Pretraining model that is pretrained with a diverse collection of 4.6M audio-text pairs employing two innovative encoders for Zero-Shot inference. To learn audio representations, we trained an audio encoder on 22 audio tasks, instead of the standard training of sound event classification. To learn language representations, we trained an autoregressive decoder-only model instead of the standard encoder-only models. Then, the audio and language representations are brought into a joint multimodal space using Contrastive Learning. We used our encoders to improve the downstream performance by a margin. We extensively evaluated the generalization of our representations on 26 downstream tasks, the largest in the literature. Our model achieves state of the art results in several tasks leading the way towards general-purpose audio representations.
Contrastive Learning for Inference in Dialogue
Inference, especially those derived from inductive processes, is a crucial component in our conversation to complement the information implicitly or explicitly conveyed by a speaker. While recent large language models show remarkable advances in inference tasks, their performance in inductive reasoning, where not all information is present in the context, is far behind deductive reasoning. In this paper, we analyze the behavior of the models based on the task difficulty defined by the semantic information gap -- which distinguishes inductive and deductive reasoning (Johnson-Laird, 1988, 1993). Our analysis reveals that the disparity in information between dialogue contexts and desired inferences poses a significant challenge to the inductive inference process. To mitigate this information gap, we investigate a contrastive learning approach by feeding negative samples. Our experiments suggest negative samples help models understand what is wrong and improve their inference generations.
Supervised Graph Contrastive Pretraining for Text Classification
Contrastive pretraining techniques for text classification has been largely studied in an unsupervised setting. However, oftentimes labeled data from related tasks which share label semantics with current task is available. We hypothesize that using this labeled data effectively can lead to better generalization on current task. In this paper, we propose a novel way to effectively utilize labeled data from related tasks with a graph based supervised contrastive learning approach. We formulate a token-graph by extrapolating the supervised information from examples to tokens. Our formulation results in an embedding space where tokens with high/low probability of belonging to same class are near/further-away from one another. We also develop detailed theoretical insights which serve as a motivation for our method. In our experiments with 13 datasets, we show our method outperforms pretraining schemes by 2.5% and also example-level contrastive learning based formulation by 1.8% on average. In addition, we show cross-domain effectiveness of our method in a zero-shot setting by 3.91% on average. Lastly, we also demonstrate our method can be used as a noisy teacher in a knowledge distillation setting to significantly improve performance of transformer based models in low labeled data regime by 4.57% on average.
Contrastive Decoding Improves Reasoning in Large Language Models
We demonstrate that Contrastive Decoding -- a simple, computationally light, and training-free text generation method proposed by Li et al 2022 -- achieves large out-of-the-box improvements over greedy decoding on a variety of reasoning tasks. Originally shown to improve the perceived quality of long-form text generation, Contrastive Decoding searches for strings that maximize a weighted difference in likelihood between strong and weak models. We show that Contrastive Decoding leads LLaMA-65B to outperform LLaMA 2, GPT-3.5 and PaLM 2-L on the HellaSwag commonsense reasoning benchmark, and to outperform LLaMA 2, GPT-3.5 and PaLM-540B on the GSM8K math word reasoning benchmark, in addition to improvements on a collection of other tasks. Analysis suggests that Contrastive Decoding improves over existing methods by preventing some abstract reasoning errors, as well as by avoiding simpler modes such as copying sections of the input during chain-of-thought. Overall, Contrastive Decoding outperforms nucleus sampling for long-form generation and greedy decoding for reasoning tasks, making it a powerful general purpose method for generating text from language models.
Lower Layer Matters: Alleviating Hallucination via Multi-Layer Fusion Contrastive Decoding with Truthfulness Refocused
Large Language Models (LLMs) have demonstrated exceptional performance across various natural language processing tasks, yet they occasionally tend to yield content that factually inaccurate or discordant with the expected output, a phenomenon empirically referred to as "hallucination". To tackle this issue, recent works have investigated contrastive decoding between the original model and an amateur model with induced hallucination, which has shown promising results. Nonetheless, this method may undermine the output distribution of the original LLM caused by its coarse contrast and simplistic subtraction operation, potentially leading to errors in certain cases. In this paper, we introduce a novel contrastive decoding framework termed LOL (LOwer Layer Matters). Our approach involves concatenating the contrastive decoding of both the final and lower layers between the original model and the amateur model, thereby achieving multi-layer fusion to aid in the mitigation of hallucination. Additionally, we incorporate a truthfulness refocused module that leverages contextual guidance to enhance factual encoding, further capturing truthfulness during contrastive decoding. Extensive experiments conducted on two publicly available datasets illustrate that our proposed LOL framework can substantially alleviate hallucination while surpassing existing baselines in most cases. Compared with the best baseline, we improve by average 4.5 points on all metrics of TruthfulQA. The source code is coming soon.
Adversarial Contrastive Decoding: Boosting Safety Alignment of Large Language Models via Opposite Prompt Optimization
With the widespread application of Large Language Models (LLMs), it has become a significant concern to ensure their safety and prevent harmful responses. While current safe-alignment methods based on instruction fine-tuning and Reinforcement Learning from Human Feedback (RLHF) can effectively reduce harmful responses from LLMs, they often require high-quality datasets and heavy computational overhead during model training. Another way to align language models is to modify the logit of tokens in model outputs without heavy training. Recent studies have shown that contrastive decoding can enhance the performance of language models by reducing the likelihood of confused tokens. However, these methods require the manual selection of contrastive models or instruction templates. To this end, we propose Adversarial Contrastive Decoding (ACD), an optimization-based framework to generate two opposite system prompts for prompt-based contrastive decoding. ACD only needs to apply a lightweight prompt tuning on a rather small anchor dataset (< 3 min for each model) without training the target model. Experiments conducted on extensive models and benchmarks demonstrate that the proposed method achieves much better safety performance than previous model training-free decoding methods without sacrificing its original generation ability.
CoNT: Contrastive Neural Text Generation
Recently, contrastive learning attracts increasing interests in neural text generation as a new solution to alleviate the exposure bias problem. It introduces a sequence-level training signal which is crucial to generation tasks that always rely on auto-regressive decoding. However, previous methods using contrastive learning in neural text generation usually lead to inferior performance. In this paper, we analyse the underlying reasons and propose a new Contrastive Neural Text generation framework, CoNT. CoNT addresses bottlenecks that prevent contrastive learning from being widely adopted in generation tasks from three aspects -- the construction of contrastive examples, the choice of the contrastive loss, and the strategy in decoding. We validate CoNT on five generation tasks with ten benchmarks, including machine translation, summarization, code comment generation, data-to-text generation and commonsense generation. Experimental results show that CoNT clearly outperforms the conventional training framework on all the ten benchmarks with a convincing margin. Especially, CoNT surpasses previous the most competitive contrastive learning method for text generation, by 1.50 BLEU on machine translation and 1.77 ROUGE-1 on summarization, respectively. It achieves new state-of-the-art on summarization, code comment generation (without external data) and data-to-text generation.
Language Models as Black-Box Optimizers for Vision-Language Models
Vision-language models (VLMs) pre-trained on web-scale datasets have demonstrated remarkable capabilities on downstream tasks when fine-tuned with minimal data. However, many VLMs rely on proprietary data and are not open-source, which restricts the use of white-box approaches for fine-tuning. As such, we aim to develop a black-box approach to optimize VLMs through natural language prompts, thereby avoiding the need to access model parameters, feature embeddings, or even output logits. We propose employing chat-based LLMs to search for the best text prompt for VLMs. Specifically, we adopt an automatic hill-climbing procedure that converges to an effective prompt by evaluating the performance of current prompts and asking LLMs to refine them based on textual feedback, all within a conversational process without human-in-the-loop. In a challenging 1-shot image classification setup, our simple approach surpasses the white-box continuous prompting method (CoOp) by an average of 1.5% across 11 datasets including ImageNet. Our approach also outperforms both human-engineered and LLM-generated prompts. We highlight the advantage of conversational feedback that incorporates both positive and negative prompts, suggesting that LLMs can utilize the implicit gradient direction in textual feedback for a more efficient search. In addition, we find that the text prompts generated through our strategy are not only more interpretable but also transfer well across different VLM architectures in a black-box manner. Lastly, we demonstrate our framework on a state-of-the-art black-box VLM (DALL-E 3) for text-to-image optimization.
Emotion-Anchored Contrastive Learning Framework for Emotion Recognition in Conversation
Emotion Recognition in Conversation (ERC) involves detecting the underlying emotion behind each utterance within a conversation. Effectively generating representations for utterances remains a significant challenge in this task. Recent works propose various models to address this issue, but they still struggle with differentiating similar emotions such as excitement and happiness. To alleviate this problem, We propose an Emotion-Anchored Contrastive Learning (EACL) framework that can generate more distinguishable utterance representations for similar emotions. To achieve this, we utilize label encodings as anchors to guide the learning of utterance representations and design an auxiliary loss to ensure the effective separation of anchors for similar emotions. Moreover, an additional adaptation process is proposed to adapt anchors to serve as effective classifiers to improve classification performance. Across extensive experiments, our proposed EACL achieves state-of-the-art emotion recognition performance and exhibits superior performance on similar emotions. Our code is available at https://github.com/Yu-Fangxu/EACL.
Zero-Shot Cross-Lingual Summarization via Large Language Models
Given a document in a source language, cross-lingual summarization (CLS) aims to generate a summary in a different target language. Recently, the emergence of Large Language Models (LLMs), such as GPT-3.5, ChatGPT and GPT-4, has attracted wide attention from the computational linguistics community. However, it is not yet known the performance of LLMs on CLS. In this report, we empirically use various prompts to guide LLMs to perform zero-shot CLS from different paradigms (i.e., end-to-end and pipeline), and provide a preliminary evaluation on the generated summaries. We find that ChatGPT and GPT-4 originally prefer to produce lengthy summaries with detailed information. These two LLMs can further balance informativeness and conciseness with the help of an interactive prompt, significantly improving their CLS performance. Experimental results on three widely-used CLS datasets show that GPT-4 achieves state-of-the-art zero-shot CLS performance, and performs competitively compared with the fine-tuned mBART-50. Moreover, we also find some multi-lingual and bilingual LLMs (i.e., BLOOMZ, ChatGLM-6B, Vicuna-13B and ChatYuan) have limited zero-shot CLS ability. Due to the composite nature of CLS, which requires models to perform summarization and translation simultaneously, accomplishing this task in a zero-shot manner is even a challenge for LLMs. Therefore, we sincerely hope and recommend future LLM research could use CLS as a testbed.
Memory-Augmented LLM Personalization with Short- and Long-Term Memory Coordination
Large Language Models (LLMs), such as GPT3.5, have exhibited remarkable proficiency in comprehending and generating natural language. However, their unpersonalized generation paradigm may result in suboptimal user-specific outcomes. Typically, users converse differently based on their knowledge and preferences. This necessitates the task of enhancing user-oriented LLM which remains unexplored. While one can fully train an LLM for this objective, the resource consumption is unaffordable. Prior research has explored memory-based methods to store and retrieve knowledge to enhance generation without retraining for new queries. However, we contend that a mere memory module is inadequate to comprehend a user's preference, and fully training an LLM can be excessively costly. In this study, we propose a novel computational bionic memory mechanism, equipped with a parameter-efficient fine-tuning schema, to personalize LLMs. Our extensive experimental results demonstrate the effectiveness and superiority of the proposed approach. To encourage further research into this area, we are releasing a new conversation dataset generated entirely by LLM based on an open-source medical corpus, as well as our implementation code.
CompA: Addressing the Gap in Compositional Reasoning in Audio-Language Models
A fundamental characteristic of audio is its compositional nature. Audio-language models (ALMs) trained using a contrastive approach (e.g., CLAP) that learns a shared representation between audio and language modalities have improved performance in many downstream applications, including zero-shot audio classification, audio retrieval, etc. However, the ability of these models to effectively perform compositional reasoning remains largely unexplored and necessitates additional research. In this paper, we propose CompA, a collection of two expert-annotated benchmarks with a majority of real-world audio samples, to evaluate compositional reasoning in ALMs. Our proposed CompA-order evaluates how well an ALM understands the order or occurrence of acoustic events in audio, and CompA-attribute evaluates attribute binding of acoustic events. An instance from either benchmark consists of two audio-caption pairs, where both audios have the same acoustic events but with different compositions. An ALM is evaluated on how well it matches the right audio to the right caption. Using this benchmark, we first show that current ALMs perform only marginally better than random chance, thereby struggling with compositional reasoning. Next, we propose CompA-CLAP, where we fine-tune CLAP using a novel learning method to improve its compositional reasoning abilities. To train CompA-CLAP, we first propose improvements to contrastive training with composition-aware hard negatives, allowing for more focused training. Next, we propose a novel modular contrastive loss that helps the model learn fine-grained compositional understanding and overcomes the acute scarcity of openly available compositional audios. CompA-CLAP significantly improves over all our baseline models on the CompA benchmark, indicating its superior compositional reasoning capabilities.
Entailment as Few-Shot Learner
Large pre-trained language models (LMs) have demonstrated remarkable ability as few-shot learners. However, their success hinges largely on scaling model parameters to a degree that makes it challenging to train and serve. In this paper, we propose a new approach, named as EFL, that can turn small LMs into better few-shot learners. The key idea of this approach is to reformulate potential NLP task into an entailment one, and then fine-tune the model with as little as 8 examples. We further demonstrate our proposed method can be: (i) naturally combined with an unsupervised contrastive learning-based data augmentation method; (ii) easily extended to multilingual few-shot learning. A systematic evaluation on 18 standard NLP tasks demonstrates that this approach improves the various existing SOTA few-shot learning methods by 12\%, and yields competitive few-shot performance with 500 times larger models, such as GPT-3.
PopAlign: Diversifying Contrasting Patterns for a More Comprehensive Alignment
Alignment of large language models (LLMs) involves training models on preference-contrastive output pairs to adjust their responses according to human preferences. To obtain such contrastive pairs, traditional methods like RLHF and RLAIF rely on limited contrasting patterns, such as varying model variants or decoding temperatures. This singularity leads to two issues: (1) alignment is not comprehensive; and thereby (2) models are susceptible to jailbreaking attacks. To address these issues, we investigate how to construct more comprehensive and diversified contrasting patterns to enhance preference data (RQ1) and verify the impact of the diversification of contrasting patterns on model alignment (RQ2). For RQ1, we propose PopAlign, a framework that integrates diversified contrasting patterns across the prompt, model, and pipeline levels, introducing six contrasting strategies that do not require additional feedback labeling procedures. Regarding RQ2, we conduct thorough experiments demonstrating that PopAlign significantly outperforms existing methods, leading to more comprehensive alignment.
Discourse Coherence, Reference Grounding and Goal Oriented Dialogue
Prior approaches to realizing mixed-initiative human--computer referential communication have adopted information-state or collaborative problem-solving approaches. In this paper, we argue for a new approach, inspired by coherence-based models of discourse such as SDRT asher-lascarides:2003a, in which utterances attach to an evolving discourse structure and the associated knowledge graph of speaker commitments serves as an interface to real-world reasoning and conversational strategy. As first steps towards implementing the approach, we describe a simple dialogue system in a referential communication domain that accumulates constraints across discourse, interprets them using a learned probabilistic model, and plans clarification using reinforcement learning.
Learning an Unreferenced Metric for Online Dialogue Evaluation
Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them do not generalize to unseen datasets and/or need a human-generated reference response during inference, making it infeasible for online evaluation. Here, we propose an unreferenced automated evaluation metric that uses large pre-trained language models to extract latent representations of utterances, and leverages the temporal transitions that exist between them. We show that our model achieves higher correlation with human annotations in an online setting, while not requiring true responses for comparison during inference.
Clustering-Aware Negative Sampling for Unsupervised Sentence Representation
Contrastive learning has been widely studied in sentence representation learning. However, earlier works mainly focus on the construction of positive examples, while in-batch samples are often simply treated as negative examples. This approach overlooks the importance of selecting appropriate negative examples, potentially leading to a scarcity of hard negatives and the inclusion of false negatives. To address these issues, we propose ClusterNS (Clustering-aware Negative Sampling), a novel method that incorporates cluster information into contrastive learning for unsupervised sentence representation learning. We apply a modified K-means clustering algorithm to supply hard negatives and recognize in-batch false negatives during training, aiming to solve the two issues in one unified framework. Experiments on semantic textual similarity (STS) tasks demonstrate that our proposed ClusterNS compares favorably with baselines in unsupervised sentence representation learning. Our code has been made publicly available.
LLMCheckup: Conversational Examination of Large Language Models via Interpretability Tools
Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding, as one-off explanations may occasionally fall short in providing sufficient information to the user. Current solutions for dialogue-based explanations, however, require many dependencies and are not easily transferable to tasks they were not designed for. With LLMCheckup, we present an easily accessible tool that allows users to chat with any state-of-the-art large language model (LLM) about its behavior. We enable LLMs to generate all explanations by themselves and take care of intent recognition without fine-tuning, by connecting them with a broad spectrum of Explainable AI (XAI) tools, e.g. feature attributions, embedding-based similarity, and prompting strategies for counterfactual and rationale generation. LLM (self-)explanations are presented as an interactive dialogue that supports follow-up questions and generates suggestions. LLMCheckup provides tutorials for operations available in the system, catering to individuals with varying levels of expertise in XAI and supports multiple input modalities. We introduce a new parsing strategy called multi-prompt parsing substantially enhancing the parsing accuracy of LLMs. Finally, we showcase the tasks of fact checking and commonsense question answering.
A Neural Conversational Model
Conversational modeling is an important task in natural language understanding and machine intelligence. Although previous approaches exist, they are often restricted to specific domains (e.g., booking an airline ticket) and require hand-crafted rules. In this paper, we present a simple approach for this task which uses the recently proposed sequence to sequence framework. Our model converses by predicting the next sentence given the previous sentence or sentences in a conversation. The strength of our model is that it can be trained end-to-end and thus requires much fewer hand-crafted rules. We find that this straightforward model can generate simple conversations given a large conversational training dataset. Our preliminary results suggest that, despite optimizing the wrong objective function, the model is able to converse well. It is able extract knowledge from both a domain specific dataset, and from a large, noisy, and general domain dataset of movie subtitles. On a domain-specific IT helpdesk dataset, the model can find a solution to a technical problem via conversations. On a noisy open-domain movie transcript dataset, the model can perform simple forms of common sense reasoning. As expected, we also find that the lack of consistency is a common failure mode of our model.
Open-Source Large Language Models as Multilingual Crowdworkers: Synthesizing Open-Domain Dialogues in Several Languages With No Examples in Targets and No Machine Translation
The prevailing paradigm in the domain of Open-Domain Dialogue agents predominantly focuses on the English language, encompassing both models and datasets. Furthermore, the financial and temporal investments required for crowdsourcing such datasets for finetuning are substantial, particularly when multiple languages are involved. Fortunately, advancements in Large Language Models (LLMs) have unveiled a plethora of possibilities across diverse tasks. Specifically, instruction-tuning has enabled LLMs to execute tasks based on natural language instructions, occasionally surpassing the performance of human crowdworkers. Additionally, these models possess the capability to function in various languages within a single thread. Consequently, to generate new samples in different languages, we propose leveraging these capabilities to replicate the data collection process. We introduce a pipeline for generating Open-Domain Dialogue data in multiple Target Languages using LLMs, with demonstrations provided in a unique Source Language. By eschewing explicit Machine Translation in this approach, we enhance the adherence to language-specific nuances. We apply this methodology to the PersonaChat dataset. To enhance the openness of generated dialogues and mimic real life scenarii, we added the notion of speech events corresponding to the type of conversation the speakers are involved in and also that of common ground which represents the premises of a conversation.
Unsupervised Contrast-Consistent Ranking with Language Models
Language models contain ranking-based knowledge and are powerful solvers of in-context ranking tasks. For instance, they may have parametric knowledge about the ordering of countries by size or may be able to rank reviews by sentiment. Recent work focuses on pairwise, pointwise, and listwise prompting techniques to elicit a language model's ranking knowledge. However, we find that even with careful calibration and constrained decoding, prompting-based techniques may not always be self-consistent in the rankings they produce. This motivates us to explore an alternative approach that is inspired by an unsupervised probing method called Contrast-Consistent Search (CCS). The idea is to train a probing model guided by a logical constraint: a model's representation of a statement and its negation must be mapped to contrastive true-false poles consistently across multiple statements. We hypothesize that similar constraints apply to ranking tasks where all items are related via consistent pairwise or listwise comparisons. To this end, we extend the binary CCS method to Contrast-Consistent Ranking (CCR) by adapting existing ranking methods such as the Max-Margin Loss, Triplet Loss, and Ordinal Regression objective. Our results confirm that, for the same language model, CCR probing outperforms prompting and even performs on a par with prompting much larger language models.
Contrastive Loss is All You Need to Recover Analogies as Parallel Lines
While static word embedding models are known to represent linguistic analogies as parallel lines in high-dimensional space, the underlying mechanism as to why they result in such geometric structures remains obscure. We find that an elementary contrastive-style method employed over distributional information performs competitively with popular word embedding models on analogy recovery tasks, while achieving dramatic speedups in training time. Further, we demonstrate that a contrastive loss is sufficient to create these parallel structures in word embeddings, and establish a precise relationship between the co-occurrence statistics and the geometric structure of the resulting word embeddings.
CHAMPAGNE: Learning Real-world Conversation from Large-Scale Web Videos
Visual information is central to conversation: body gestures and physical behaviour, for example, contribute to meaning that transcends words alone. To date, however, most neural conversational models are limited to just text. We introduce CHAMPAGNE, a generative model of conversations that can account for visual contexts. To train CHAMPAGNE, we collect and release YTD-18M, a large-scale corpus of 18M video-based dialogues. YTD-18M is constructed from web videos: crucial to our data collection pipeline is a pretrained language model that converts error-prone automatic transcripts to a cleaner dialogue format while maintaining meaning. Human evaluation reveals that YTD-18M is more sensible and specific than prior resources (MMDialog, 1M dialogues), while maintaining visual-groundedness. Experiments demonstrate that 1) CHAMPAGNE learns to conduct conversation from YTD-18M; and 2) when fine-tuned, it achieves state-of-the-art results on four vision-language tasks focused on real-world conversations. We release data, models, and code.
Towards Exploiting Background Knowledge for Building Conversation Systems
Existing dialog datasets contain a sequence of utterances and responses without any explicit background knowledge associated with them. This has resulted in the development of models which treat conversation as a sequence-to-sequence generation task i.e, given a sequence of utterances generate the response sequence). This is not only an overly simplistic view of conversation but it is also emphatically different from the way humans converse by heavily relying on their background knowledge about the topic (as opposed to simply relying on the previous sequence of utterances). For example, it is common for humans to (involuntarily) produce utterances which are copied or suitably modified from background articles they have read about the topic. To facilitate the development of such natural conversation models which mimic the human process of conversing, we create a new dataset containing movie chats wherein each response is explicitly generated by copying and/or modifying sentences from unstructured background knowledge such as plots, comments and reviews about the movie. We establish baseline results on this dataset (90K utterances from 9K conversations) using three different models: (i) pure generation based models which ignore the background knowledge (ii) generation based models which learn to copy information from the background knowledge when required and (iii) span prediction based models which predict the appropriate response span in the background knowledge.
ClidSum: A Benchmark Dataset for Cross-Lingual Dialogue Summarization
We present ClidSum, a benchmark dataset for building cross-lingual summarization systems on dialogue documents. It consists of 67k+ dialogue documents from two subsets (i.e., SAMSum and MediaSum) and 112k+ annotated summaries in different target languages. Based on the proposed ClidSum, we introduce two benchmark settings for supervised and semi-supervised scenarios, respectively. We then build various baseline systems in different paradigms (pipeline and end-to-end) and conduct extensive experiments on ClidSum to provide deeper analyses. Furthermore, we propose mDialBART which extends mBART-50 (a multi-lingual BART) via further pre-training. The multiple objectives used in the further pre-training stage help the pre-trained model capture the structural characteristics as well as important content in dialogues and the transformation from source to the target language. Experimental results show the superiority of mDialBART, as an end-to-end model, outperforms strong pipeline models on ClidSum. Finally, we discuss specific challenges that current approaches faced with this task and give multiple promising directions for future research. We have released the dataset and code at https://github.com/krystalan/ClidSum.
StablePT: Towards Stable Prompting for Few-shot Learning via Input Separation
Large language models have shown their ability to become effective few-shot learners with prompting, revoluting the paradigm of learning with data scarcity. However, this approach largely depends on the quality of prompt initialization, and always exhibits large variability among different runs. Such property makes prompt tuning highly unreliable and vulnerable to poorly constructed prompts, which limits its extension to more real-world applications. To tackle this issue, we propose to treat the hard prompt and soft prompt as separate inputs to mitigate noise brought by the prompt initialization. Furthermore, we optimize soft prompts with contrastive learning for utilizing class-aware information in the training process to maintain model performance. Experimental results demonstrate that \sysname outperforms state-of-the-art methods by 7.20% in accuracy and reduces the standard deviation by 2.02 on average. Furthermore, extensive experiments underscore its robustness and stability across 7 datasets covering various tasks.
MT-Eval: A Multi-Turn Capabilities Evaluation Benchmark for Large Language Models
Large language models (LLMs) are increasingly relied upon for complex multi-turn conversations across diverse real-world applications. However, existing benchmarks predominantly focus on single-turn evaluations, overlooking the models' capabilities in multi-turn interactions. To address this gap, we introduce MT-Eval, a comprehensive benchmark designed to evaluate multi-turn conversational abilities. By analyzing human-LLM conversations, we categorize interaction patterns into four types: recollection, expansion, refinement, and follow-up. We construct multi-turn queries for each category either by augmenting existing datasets or by creating new examples with GPT-4 to avoid data leakage. To study the factors impacting multi-turn abilities, we create single-turn versions of the 1170 multi-turn queries and compare performance. Our evaluation of 11 well-known LLMs shows that while closed-source models generally surpass open-source ones, certain open-source models exceed GPT-3.5-Turbo in specific tasks. We observe significant performance degradation in multi-turn settings compared to single-turn settings in most models, which is not correlated with the models' fundamental capabilities. Moreover, we identify the distance to relevant content and susceptibility to error propagation as the key factors influencing multi-turn performance. MT-Eval is released publicly to encourage future research towards more robust conversational models.
CoLLD: Contrastive Layer-to-layer Distillation for Compressing Multilingual Pre-trained Speech Encoders
Large-scale self-supervised pre-trained speech encoders outperform conventional approaches in speech recognition and translation tasks. Due to the high cost of developing these large models, building new encoders for new tasks and deploying them to on-device applications are infeasible. Prior studies propose model compression methods to address this issue, but those works focus on smaller models and less realistic tasks. Thus, we propose Contrastive Layer-to-layer Distillation (CoLLD), a novel knowledge distillation method to compress pre-trained speech encoders by leveraging masked prediction and contrastive learning to train student models to copy the behavior of a large teacher model. CoLLD outperforms prior methods and closes the gap between small and large models on multilingual speech-to-text translation and recognition benchmarks.
Contrastive Learning of Sociopragmatic Meaning in Social Media
Recent progress in representation and contrastive learning in NLP has not widely considered the class of sociopragmatic meaning (i.e., meaning in interaction within different language communities). To bridge this gap, we propose a novel framework for learning task-agnostic representations transferable to a wide range of sociopragmatic tasks (e.g., emotion, hate speech, humor, sarcasm). Our framework outperforms other contrastive learning frameworks for both in-domain and out-of-domain data, across both the general and few-shot settings. For example, compared to two popular pre-trained language models, our method obtains an improvement of 11.66 average F_1 on 16 datasets when fine-tuned on only 20 training samples per dataset.Our code is available at: https://github.com/UBC-NLP/infodcl
PLATO: Pre-trained Dialogue Generation Model with Discrete Latent Variable
Pre-training models have been proved effective for a wide range of natural language processing tasks. Inspired by this, we propose a novel dialogue generation pre-training framework to support various kinds of conversations, including chit-chat, knowledge grounded dialogues, and conversational question answering. In this framework, we adopt flexible attention mechanisms to fully leverage the bi-directional context and the uni-directional characteristic of language generation. We also introduce discrete latent variables to tackle the inherent one-to-many mapping problem in response generation. Two reciprocal tasks of response generation and latent act recognition are designed and carried out simultaneously within a shared network. Comprehensive experiments on three publicly available datasets verify the effectiveness and superiority of the proposed framework.
TikTalk: A Video-Based Dialogue Dataset for Multi-Modal Chitchat in Real World
To facilitate the research on intelligent and human-like chatbots with multi-modal context, we introduce a new video-based multi-modal dialogue dataset, called TikTalk. We collect 38K videos from a popular video-sharing platform, along with 367K conversations posted by users beneath them. Users engage in spontaneous conversations based on their multi-modal experiences from watching videos, which helps recreate real-world chitchat context. Compared to previous multi-modal dialogue datasets, the richer context types in TikTalk lead to more diverse conversations, but also increase the difficulty in capturing human interests from intricate multi-modal information to generate personalized responses. Moreover, external knowledge is more frequently evoked in our dataset. These facts reveal new challenges for multi-modal dialogue models. We quantitatively demonstrate the characteristics of TikTalk, propose a video-based multi-modal chitchat task, and evaluate several dialogue baselines. Experimental results indicate that the models incorporating large language models (LLM) can generate more diverse responses, while the model utilizing knowledge graphs to introduce external knowledge performs the best overall. Furthermore, no existing model can solve all the above challenges well. There is still a large room for future improvements, even for LLM with visual extensions. Our dataset is available at https://ruc-aimind.github.io/projects/TikTalk/.
Unveiling Key Aspects of Fine-Tuning in Sentence Embeddings: A Representation Rank Analysis
The latest advancements in unsupervised learning of sentence embeddings predominantly involve employing contrastive learning-based (CL-based) fine-tuning over pre-trained language models. In this study, we analyze the latest sentence embedding methods by adopting representation rank as the primary tool of analysis. We first define Phase 1 and Phase 2 of fine-tuning based on when representation rank peaks. Utilizing these phases, we conduct a thorough analysis and obtain essential findings across key aspects, including alignment and uniformity, linguistic abilities, and correlation between performance and rank. For instance, we find that the dynamics of the key aspects can undergo significant changes as fine-tuning transitions from Phase 1 to Phase 2. Based on these findings, we experiment with a rank reduction (RR) strategy that facilitates rapid and stable fine-tuning of the latest CL-based methods. Through empirical investigations, we showcase the efficacy of RR in enhancing the performance and stability of five state-of-the-art sentence embedding methods.
Learning from Naturally Occurring Feedback
Human feedback data is a critical component in developing language models. However, collecting this feedback is costly and ultimately not scalable. We propose a scalable method for extracting feedback that users naturally include when interacting with chat models, and leveraging it for model training. We are further motivated by previous work that showed there are also qualitative advantages to using naturalistic (rather than auto-generated) feedback, such as less hallucinations and biases. We manually annotated conversation data to confirm the presence of naturally occurring feedback in a standard corpus, finding that as much as 30% of the chats include explicit feedback. We apply our method to over 1M conversations to obtain hundreds of thousands of feedback samples. Training with the extracted feedback shows significant performance improvements over baseline models, demonstrating the efficacy of our approach in enhancing model alignment to human preferences.
A Repository of Conversational Datasets
Progress in Machine Learning is often driven by the availability of large datasets, and consistent evaluation metrics for comparing modeling approaches. To this end, we present a repository of conversational datasets consisting of hundreds of millions of examples, and a standardised evaluation procedure for conversational response selection models using '1-of-100 accuracy'. The repository contains scripts that allow researchers to reproduce the standard datasets, or to adapt the pre-processing and data filtering steps to their needs. We introduce and evaluate several competitive baselines for conversational response selection, whose implementations are shared in the repository, as well as a neural encoder model that is trained on the entire training set.
ChatLLM Network: More brains, More intelligence
Dialogue-based language models mark a huge milestone in the field of artificial intelligence, by their impressive ability to interact with users, as well as a series of challenging tasks prompted by customized instructions. However, the prevalent large-scale dialogue-based language models like ChatGPT still have room for improvement, such as unstable responses to questions and the inability to think cooperatively like humans. Considering the ability of dialogue-based language models in conversation and their inherent randomness in thinking, we propose ChatLLM network that allows multiple dialogue-based language models to interact, provide feedback, and think together. We design the network of ChatLLMs based on ChatGPT. Specifically, individual instances of ChatGPT may possess distinct perspectives towards the same problem, and by consolidating these diverse viewpoints via a separate ChatGPT, the ChatLLM network system can conduct decision-making more objectively and comprehensively. In addition, a language-based feedback mechanism comparable to backpropagation is devised to update the ChatGPTs within the network. Experiments on two datasets demonstrate that our network attains significant improvements in problem-solving, leading to observable progress amongst each member.
DRAMA: Diverse Augmentation from Large Language Models to Smaller Dense Retrievers
Large language models (LLMs) have demonstrated strong effectiveness and robustness while fine-tuned as dense retrievers. However, their large parameter size brings significant inference time computational challenges, including high encoding costs for large-scale corpora and increased query latency, limiting their practical deployment. While smaller retrievers offer better efficiency, they often fail to generalize effectively with limited supervised fine-tuning data. In this work, we introduce DRAMA, a training framework that leverages LLMs to train smaller generalizable dense retrievers. In particular, we adopt pruned LLMs as the backbone and train on diverse LLM-augmented data in a single-stage contrastive learning setup. Experiments show that DRAMA offers better multilingual and long-context capabilities than traditional encoder-based retrievers, and achieves strong performance across multiple tasks and languages. These highlight the potential of connecting the training of smaller retrievers with the growing advancements in LLMs, bridging the gap between efficiency and generalization.
ChatGPT Alternative Solutions: Large Language Models Survey
In recent times, the grandeur of Large Language Models (LLMs) has not only shone in the realm of natural language processing but has also cast its brilliance across a vast array of applications. This remarkable display of LLM capabilities has ignited a surge in research contributions within this domain, spanning a diverse spectrum of topics. These contributions encompass advancements in neural network architecture, context length enhancements, model alignment, training datasets, benchmarking, efficiency improvements, and more. Recent years have witnessed a dynamic synergy between academia and industry, propelling the field of LLM research to new heights. A notable milestone in this journey is the introduction of ChatGPT, a powerful AI chatbot grounded in LLMs, which has garnered widespread societal attention. The evolving technology of LLMs has begun to reshape the landscape of the entire AI community, promising a revolutionary shift in the way we create and employ AI algorithms. Given this swift-paced technical evolution, our survey embarks on a journey to encapsulate the recent strides made in the world of LLMs. Through an exploration of the background, key discoveries, and prevailing methodologies, we offer an up-to-the-minute review of the literature. By examining multiple LLM models, our paper not only presents a comprehensive overview but also charts a course that identifies existing challenges and points toward potential future research trajectories. This survey furnishes a well-rounded perspective on the current state of generative AI, shedding light on opportunities for further exploration, enhancement, and innovation.
Advancing Large Language Models to Capture Varied Speaking Styles and Respond Properly in Spoken Conversations
In spoken dialogue, even if two current turns are the same sentence, their responses might still differ when they are spoken in different styles. The spoken styles, containing paralinguistic and prosodic information, mark the most significant difference between text and speech modality. When using text-only LLMs to model spoken dialogue, text-only LLMs cannot give different responses based on the speaking style of the current turn. In this paper, we focus on enabling LLMs to listen to the speaking styles and respond properly. Our goal is to teach the LLM that "even if the sentences are identical if they are spoken in different styles, their corresponding responses might be different". Since there is no suitable dataset for achieving this goal, we collect a speech-to-speech dataset, StyleTalk, with the following desired characteristics: when two current speeches have the same content but are spoken in different styles, their responses will be different. To teach LLMs to understand and respond properly to the speaking styles, we propose the Spoken-LLM framework that can model the linguistic content and the speaking styles. We train Spoken-LLM using the StyleTalk dataset and devise a two-stage training pipeline to help the Spoken-LLM better learn the speaking styles. Based on extensive experiments, we show that Spoken-LLM outperforms text-only baselines and prior speech LLMs methods.
Harnessing Shared Relations via Multimodal Mixup Contrastive Learning for Multimodal Classification
Deep multimodal learning has shown remarkable success by leveraging contrastive learning to capture explicit one-to-one relations across modalities. However, real-world data often exhibits shared relations beyond simple pairwise associations. We propose M3CoL, a Multimodal Mixup Contrastive Learning approach to capture nuanced shared relations inherent in multimodal data. Our key contribution is a Mixup-based contrastive loss that learns robust representations by aligning mixed samples from one modality with their corresponding samples from other modalities thereby capturing shared relations between them. For multimodal classification tasks, we introduce a framework that integrates a fusion module with unimodal prediction modules for auxiliary supervision during training, complemented by our proposed Mixup-based contrastive loss. Through extensive experiments on diverse datasets (N24News, ROSMAP, BRCA, and Food-101), we demonstrate that M3CoL effectively captures shared multimodal relations and generalizes across domains. It outperforms state-of-the-art methods on N24News, ROSMAP, and BRCA, while achieving comparable performance on Food-101. Our work highlights the significance of learning shared relations for robust multimodal learning, opening up promising avenues for future research. Our code is publicly available at https://github.com/RaghavSinghal10/M3CoL.
Supervised Knowledge Makes Large Language Models Better In-context Learners
Large Language Models (LLMs) exhibit emerging in-context learning abilities through prompt engineering. The recent progress in large-scale generative models has further expanded their use in real-world language applications. However, the critical challenge of improving the generalizability and factuality of LLMs in natural language understanding and question answering remains under-explored. While previous in-context learning research has focused on enhancing models to adhere to users' specific instructions and quality expectations, and to avoid undesired outputs, little to no work has explored the use of task-Specific fine-tuned Language Models (SLMs) to improve LLMs' in-context learning during the inference stage. Our primary contribution is the establishment of a simple yet effective framework that enhances the reliability of LLMs as it: 1) generalizes out-of-distribution data, 2) elucidates how LLMs benefit from discriminative models, and 3) minimizes hallucinations in generative tasks. Using our proposed plug-in method, enhanced versions of Llama 2 and ChatGPT surpass their original versions regarding generalizability and factuality. We offer a comprehensive suite of resources, including 16 curated datasets, prompts, model checkpoints, and LLM outputs across 9 distinct tasks. Our empirical analysis sheds light on the advantages of incorporating discriminative models into LLMs and highlights the potential of our methodology in fostering more reliable LLMs.
On the Benchmarking of LLMs for Open-Domain Dialogue Evaluation
Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks, and together with human evaluation, compose the backbone of most evaluations. However, existing evaluation benchmarks often rely on outdated datasets and evaluate aspects like Fluency and Relevance, which fail to adequately capture the capabilities and limitations of state-of-the-art chatbot models. This paper critically examines current evaluation benchmarks, highlighting that the use of older response generators and quality aspects fail to accurately reflect modern chatbot capabilities. A small annotation experiment on a recent LLM-generated dataset (SODA) reveals that LLM evaluators such as GPT-4 struggle to detect actual deficiencies in dialogues generated by current LLM chatbots.
Conversational Semantic Role Labeling with Predicate-Oriented Latent Graph
Conversational semantic role labeling (CSRL) is a newly proposed task that uncovers the shallow semantic structures in a dialogue text. Unfortunately several important characteristics of the CSRL task have been overlooked by the existing works, such as the structural information integration, near-neighbor influence. In this work, we investigate the integration of a latent graph for CSRL. We propose to automatically induce a predicate-oriented latent graph (POLar) with a predicate-centered Gaussian mechanism, by which the nearer and informative words to the predicate will be allocated with more attention. The POLar structure is then dynamically pruned and refined so as to best fit the task need. We additionally introduce an effective dialogue-level pre-trained language model, CoDiaBERT, for better supporting multiple utterance sentences and handling the speaker coreference issue in CSRL. Our system outperforms best-performing baselines on three benchmark CSRL datasets with big margins, especially achieving over 4% F1 score improvements on the cross-utterance argument detection. Further analyses are presented to better understand the effectiveness of our proposed methods.
The JDDC Corpus: A Large-Scale Multi-Turn Chinese Dialogue Dataset for E-commerce Customer Service
Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge amount of real conversation data. In this paper, we construct a large-scale real scenario Chinese E-commerce conversation corpus, JDDC, with more than 1 million multi-turn dialogues, 20 million utterances, and 150 million words. The dataset reflects several characteristics of human-human conversations, e.g., goal-driven, and long-term dependency among the context. It also covers various dialogue types including task-oriented, chitchat and question-answering. Extra intent information and three well-annotated challenge sets are also provided. Then, we evaluate several retrieval-based and generative models to provide basic benchmark performance on the JDDC corpus. And we hope JDDC can serve as an effective testbed and benefit the development of fundamental research in dialogue task
The Imperative of Conversation Analysis in the Era of LLMs: A Survey of Tasks, Techniques, and Trends
In the era of large language models (LLMs), a vast amount of conversation logs will be accumulated thanks to the rapid development trend of language UI. Conversation Analysis (CA) strives to uncover and analyze critical information from conversation data, streamlining manual processes and supporting business insights and decision-making. The need for CA to extract actionable insights and drive empowerment is becoming increasingly prominent and attracting widespread attention. However, the lack of a clear scope for CA leads to a dispersion of various techniques, making it difficult to form a systematic technical synergy to empower business applications. In this paper, we perform a thorough review and systematize CA task to summarize the existing related work. Specifically, we formally define CA task to confront the fragmented and chaotic landscape in this field, and derive four key steps of CA from conversation scene reconstruction, to in-depth attribution analysis, and then to performing targeted training, finally generating conversations based on the targeted training for achieving the specific goals. In addition, we showcase the relevant benchmarks, discuss potential challenges and point out future directions in both industry and academia. In view of current advancements, it is evident that the majority of efforts are still concentrated on the analysis of shallow conversation elements, which presents a considerable gap between the research and business, and with the assist of LLMs, recent work has shown a trend towards research on causality and strategic tasks which are sophisticated and high-level. The analyzed experiences and insights will inevitably have broader application value in business operations that target conversation logs.
DeCLUTR: Deep Contrastive Learning for Unsupervised Textual Representations
Sentence embeddings are an important component of many natural language processing (NLP) systems. Like word embeddings, sentence embeddings are typically learned on large text corpora and then transferred to various downstream tasks, such as clustering and retrieval. Unlike word embeddings, the highest performing solutions for learning sentence embeddings require labelled data, limiting their usefulness to languages and domains where labelled data is abundant. In this paper, we present DeCLUTR: Deep Contrastive Learning for Unsupervised Textual Representations. Inspired by recent advances in deep metric learning (DML), we carefully design a self-supervised objective for learning universal sentence embeddings that does not require labelled training data. When used to extend the pretraining of transformer-based language models, our approach closes the performance gap between unsupervised and supervised pretraining for universal sentence encoders. Importantly, our experiments suggest that the quality of the learned embeddings scale with both the number of trainable parameters and the amount of unlabelled training data. Our code and pretrained models are publicly available and can be easily adapted to new domains or used to embed unseen text.
CoCo: Coherence-Enhanced Machine-Generated Text Detection Under Data Limitation With Contrastive Learning
Machine-Generated Text (MGT) detection, a task that discriminates MGT from Human-Written Text (HWT), plays a crucial role in preventing misuse of text generative models, which excel in mimicking human writing style recently. Latest proposed detectors usually take coarse text sequence as input and output some good results by fine-tune pretrained models with standard cross-entropy loss. However, these methods fail to consider the linguistic aspect of text (e.g., coherence) and sentence-level structures. Moreover, they lack the ability to handle the low-resource problem which could often happen in practice considering the enormous amount of textual data online. In this paper, we present a coherence-based contrastive learning model named CoCo to detect the possible MGT under low-resource scenario. Inspired by the distinctiveness and permanence properties of linguistic feature, we represent text as a coherence graph to capture its entity consistency, which is further encoded by the pretrained model and graph neural network. To tackle the challenges of data limitations, we employ a contrastive learning framework and propose an improved contrastive loss for making full use of hard negative samples in training stage. The experiment results on two public datasets prove our approach outperforms the state-of-art methods significantly.
There Is No Standard Answer: Knowledge-Grounded Dialogue Generation with Adversarial Activated Multi-Reference Learning
Knowledge-grounded conversation (KGC) shows excellent potential to deliver an engaging and informative response. However, existing approaches emphasize selecting one golden knowledge given a particular dialogue context, overlooking the one-to-many phenomenon in dialogue. As a result, the existing paradigm limits the diversity of knowledge selection and generation. To this end, we establish a multi-reference KGC dataset and propose a series of metrics to systematically assess the one-to-many efficacy of existing KGC models. Furthermore, to extend the hypothesis space of knowledge selection to enhance the mapping relationship between multiple knowledge and multiple responses, we devise a span-based variational model and optimize the model in a wake-sleep style with an ameliorated evidence lower bound objective to learn the one-to-many generalization. Both automatic and human evaluations demonstrate the efficacy of our approach.
The StatCan Dialogue Dataset: Retrieving Data Tables through Conversations with Genuine Intents
We introduce the StatCan Dialogue Dataset consisting of 19,379 conversation turns between agents working at Statistics Canada and online users looking for published data tables. The conversations stem from genuine intents, are held in English or French, and lead to agents retrieving one of over 5000 complex data tables. Based on this dataset, we propose two tasks: (1) automatic retrieval of relevant tables based on a on-going conversation, and (2) automatic generation of appropriate agent responses at each turn. We investigate the difficulty of each task by establishing strong baselines. Our experiments on a temporal data split reveal that all models struggle to generalize to future conversations, as we observe a significant drop in performance across both tasks when we move from the validation to the test set. In addition, we find that response generation models struggle to decide when to return a table. Considering that the tasks pose significant challenges to existing models, we encourage the community to develop models for our task, which can be directly used to help knowledge workers find relevant tables for live chat users.
Think Before You Speak: Cultivating Communication Skills of Large Language Models via Inner Monologue
The emergence of large language models (LLMs) further improves the capabilities of open-domain dialogue systems and can generate fluent, coherent, and diverse responses. However, LLMs still lack a crucial ability: communication skills. This limitation renders them more like information seeking tools rather than anthropomorphic chatbots. Communication skills, such as topic transition, proactively asking questions, concept guidance, empathy, and summarising often should be taken into consideration, to make LLMs more anthropomorphic and proactive during the conversation, thereby increasing the interest of users and attracting them to chat for longer. However, enabling these communication skills in black-box LLMs remains a key challenge because they do not have the same utterance formation mode as real people: think before speaking. Inspired by linguistics and cognitive science, we empower LLMs with communication skills through inner monologues. To evaluate various communication skills, we construct a benchmark named Cskills, which can also more comprehensively evaluate the dialogue generation ability of the model. Experimental results show that the proposed CSIM strategy improves the backbone models and outperforms the baselines.
Lexical Knowledge Internalization for Neural Dialog Generation
We propose knowledge internalization (KI), which aims to complement the lexical knowledge into neural dialog models. Instead of further conditioning the knowledge-grounded dialog (KGD) models on externally retrieved knowledge, we seek to integrate knowledge about each input token internally into the model's parameters. To tackle the challenge due to the large scale of lexical knowledge, we adopt the contrastive learning approach and create an effective token-level lexical knowledge retriever that requires only weak supervision mined from Wikipedia. We demonstrate the effectiveness and general applicability of our approach on various datasets and diversified model structures.
Momentum Contrastive Learning with Enhanced Negative Sampling and Hard Negative Filtering
Contrastive learning has become pivotal in unsupervised representation learning, with frameworks like Momentum Contrast (MoCo) effectively utilizing large negative sample sets to extract discriminative features. However, traditional approaches often overlook the full potential of key embeddings and are susceptible to performance degradation from noisy negative samples in the memory bank. This study addresses these challenges by proposing an enhanced contrastive learning framework that incorporates two key innovations. First, we introduce a dual-view loss function, which ensures balanced optimization of both query and key embeddings, improving representation quality. Second, we develop a selective negative sampling strategy that emphasizes the most challenging negatives based on cosine similarity, mitigating the impact of noise and enhancing feature discrimination. Extensive experiments demonstrate that our framework achieves superior performance on downstream tasks, delivering robust and well-structured representations. These results highlight the potential of optimized contrastive mechanisms to advance unsupervised learning and extend its applicability across domains such as computer vision and natural language processing
Making LLMs Worth Every Penny: Resource-Limited Text Classification in Banking
Standard Full-Data classifiers in NLP demand thousands of labeled examples, which is impractical in data-limited domains. Few-shot methods offer an alternative, utilizing contrastive learning techniques that can be effective with as little as 20 examples per class. Similarly, Large Language Models (LLMs) like GPT-4 can perform effectively with just 1-5 examples per class. However, the performance-cost trade-offs of these methods remain underexplored, a critical concern for budget-limited organizations. Our work addresses this gap by studying the aforementioned approaches over the Banking77 financial intent detection dataset, including the evaluation of cutting-edge LLMs by OpenAI, Cohere, and Anthropic in a comprehensive set of few-shot scenarios. We complete the picture with two additional methods: first, a cost-effective querying method for LLMs based on retrieval-augmented generation (RAG), able to reduce operational costs multiple times compared to classic few-shot approaches, and second, a data augmentation method using GPT-4, able to improve performance in data-limited scenarios. Finally, to inspire future research, we provide a human expert's curated subset of Banking77, along with extensive error analysis.
Contrastive Search Is What You Need For Neural Text Generation
Generating text with autoregressive language models (LMs) is of great importance to many natural language processing (NLP) applications. Previous solutions for this task often produce text that contains degenerative expressions or lacks semantic consistency. Recently, Su et al. introduced a new decoding method, contrastive search, based on the isotropic representation space of the language model and obtained new state of the art on various benchmarks. Additionally, Su et al. argued that the representations of autoregressive LMs (e.g. GPT-2) are intrinsically anisotropic which is also shared by previous studies. Therefore, to ensure the language model follows an isotropic distribution, Su et al. proposed a contrastive learning scheme, SimCTG, which calibrates the language model's representations through additional training. In this study, we first answer the question: "Are autoregressive LMs really anisotropic?". To this end, we extensively evaluate the isotropy of LMs across 16 major languages. Surprisingly, we find that the anisotropic problem only exists in the two specific English GPT-2-small/medium models. On the other hand, all other evaluated LMs are naturally isotropic which is in contrast to the conclusion drawn by previous studies. Based on our findings, we further assess the contrastive search decoding method using off-the-shelf LMs on four generation tasks across 16 languages. Our experimental results demonstrate that contrastive search significantly outperforms previous decoding methods without any additional training. More notably, on 12 out of the 16 evaluated languages, contrastive search performs comparably with human-level performances as judged by human evaluations. Our code and other related resources are publicly available at https://github.com/yxuansu/Contrastive_Search_Is_What_You_Need.
Negating Negatives: Alignment without Human Positive Samples via Distributional Dispreference Optimization
Large language models (LLMs) have revolutionized the role of AI, yet also pose potential risks of propagating unethical content. Alignment technologies have been introduced to steer LLMs towards human preference, gaining increasing attention. Despite notable breakthroughs in this direction, existing methods heavily rely on high-quality positive-negative training pairs, suffering from noisy labels and the marginal distinction between preferred and dispreferred response data. Given recent LLMs' proficiency in generating helpful responses, this work pivots towards a new research focus: achieving alignment using solely human-annotated negative samples, preserving helpfulness while reducing harmfulness. For this purpose, we propose Distributional Dispreference Optimization (D^2O), which maximizes the discrepancy between the generated responses and the dispreferred ones to effectively eschew harmful information. We theoretically demonstrate that D^2O is equivalent to learning a distributional instead of instance-level preference model reflecting human dispreference against the distribution of negative responses. Besides, D^2O integrates an implicit Jeffrey Divergence regularization to balance the exploitation and exploration of reference policies and converges to a non-negative one during training. Extensive experiments demonstrate that our method achieves comparable generation quality and surpasses the latest baselines in producing less harmful and more informative responses with better training stability and faster convergence.
A Framework for Synthetic Audio Conversations Generation using Large Language Models
In this paper, we introduce ConversaSynth, a framework designed to generate synthetic conversation audio using large language models (LLMs) with multiple persona settings. The framework first creates diverse and coherent text-based dialogues across various topics, which are then converted into audio using text-to-speech (TTS) systems. Our experiments demonstrate that ConversaSynth effectively generates highquality synthetic audio datasets, which can significantly enhance the training and evaluation of models for audio tagging, audio classification, and multi-speaker speech recognition. The results indicate that the synthetic datasets generated by ConversaSynth exhibit substantial diversity and realism, making them suitable for developing robust, adaptable audio-based AI systems.
Fostering Natural Conversation in Large Language Models with NICO: a Natural Interactive COnversation dataset
Benefiting from diverse instruction datasets, contemporary Large Language Models (LLMs) perform effectively as AI assistants in collaborating with humans. However, LLMs still struggle to generate natural and colloquial responses in real-world applications such as chatbots and psychological counseling that require more human-like interactions. To address these limitations, we introduce NICO, a Natural Interactive COnversation dataset in Chinese. We first use GPT-4-turbo to generate dialogue drafts and make them cover 20 daily-life topics and 5 types of social interactions. Then, we hire workers to revise these dialogues to ensure that they are free of grammatical errors and unnatural utterances. We define two dialogue-level natural conversation tasks and two sentence-level tasks for identifying and rewriting unnatural sentences. Multiple open-source and closed-source LLMs are tested and analyzed in detail. The experimental results highlight the challenge of the tasks and demonstrate how NICO can help foster the natural dialogue capabilities of LLMs. The dataset will be released.
D2LLM: Decomposed and Distilled Large Language Models for Semantic Search
The key challenge in semantic search is to create models that are both accurate and efficient in pinpointing relevant sentences for queries. While BERT-style bi-encoders excel in efficiency with pre-computed embeddings, they often miss subtle nuances in search tasks. Conversely, GPT-style LLMs with cross-encoder designs capture these nuances but are computationally intensive, hindering real-time applications. In this paper, we present D2LLMs-Decomposed and Distilled LLMs for semantic search-that combines the best of both worlds. We decompose a cross-encoder into an efficient bi-encoder integrated with Pooling by Multihead Attention and an Interaction Emulation Module, achieving nuanced understanding and pre-computability. Knowledge from the LLM is distilled into this model using contrastive, rank, and feature imitation techniques. Our experiments show that D2LLM surpasses five leading baselines in terms of all metrics across three tasks, particularly improving NLI task performance by at least 6.45%. The source code is available at https://github.com/codefuse-ai/D2LLM.
Fast, Effective, and Self-Supervised: Transforming Masked Language Models into Universal Lexical and Sentence Encoders
Pretrained Masked Language Models (MLMs) have revolutionised NLP in recent years. However, previous work has indicated that off-the-shelf MLMs are not effective as universal lexical or sentence encoders without further task-specific fine-tuning on NLI, sentence similarity, or paraphrasing tasks using annotated task data. In this work, we demonstrate that it is possible to turn MLMs into effective universal lexical and sentence encoders even without any additional data and without any supervision. We propose an extremely simple, fast and effective contrastive learning technique, termed Mirror-BERT, which converts MLMs (e.g., BERT and RoBERTa) into such encoders in 20-30 seconds without any additional external knowledge. Mirror-BERT relies on fully identical or slightly modified string pairs as positive (i.e., synonymous) fine-tuning examples, and aims to maximise their similarity during identity fine-tuning. We report huge gains over off-the-shelf MLMs with Mirror-BERT in both lexical-level and sentence-level tasks, across different domains and different languages. Notably, in the standard sentence semantic similarity (STS) tasks, our self-supervised Mirror-BERT model even matches the performance of the task-tuned Sentence-BERT models from prior work. Finally, we delve deeper into the inner workings of MLMs, and suggest some evidence on why this simple approach can yield effective universal lexical and sentence encoders.
On the Effectiveness of Equivariant Regularization for Robust Online Continual Learning
Humans can learn incrementally, whereas neural networks forget previously acquired information catastrophically. Continual Learning (CL) approaches seek to bridge this gap by facilitating the transfer of knowledge to both previous tasks (backward transfer) and future ones (forward transfer) during training. Recent research has shown that self-supervision can produce versatile models that can generalize well to diverse downstream tasks. However, contrastive self-supervised learning (CSSL), a popular self-supervision technique, has limited effectiveness in online CL (OCL). OCL only permits one iteration of the input dataset, and CSSL's low sample efficiency hinders its use on the input data-stream. In this work, we propose Continual Learning via Equivariant Regularization (CLER), an OCL approach that leverages equivariant tasks for self-supervision, avoiding CSSL's limitations. Our method represents the first attempt at combining equivariant knowledge with CL and can be easily integrated with existing OCL methods. Extensive ablations shed light on how equivariant pretext tasks affect the network's information flow and its impact on CL dynamics.
Contrastive Learning in Distilled Models
Natural Language Processing models like BERT can provide state-of-the-art word embeddings for downstream NLP tasks. However, these models yet to perform well on Semantic Textual Similarity, and may be too large to be deployed as lightweight edge applications. We seek to apply a suitable contrastive learning method based on the SimCSE paper, to a model architecture adapted from a knowledge distillation based model, DistilBERT, to address these two issues. Our final lightweight model DistilFace achieves an average of 72.1 in Spearman's correlation on STS tasks, a 34.2 percent improvement over BERT base.
Improving Text Embeddings for Smaller Language Models Using Contrastive Fine-tuning
While Large Language Models show remarkable performance in natural language understanding, their resource-intensive nature makes them less accessible. In contrast, smaller language models such as MiniCPM offer more sustainable scalability, but often underperform without specialized optimization. In this paper, we explore the enhancement of smaller language models through the improvement of their text embeddings. We select three language models, MiniCPM, Phi-2, and Gemma, to conduct contrastive fine-tuning on the NLI dataset. Our results demonstrate that this fine-tuning method enhances the quality of text embeddings for all three models across various benchmarks, with MiniCPM showing the most significant improvements of an average 56.33\% performance gain. The contrastive fine-tuning code is publicly available at https://github.com/trapoom555/Language-Model-STS-CFT.
WildFeedback: Aligning LLMs With In-situ User Interactions And Feedback
As large language models (LLMs) continue to advance, aligning these models with human preferences has emerged as a critical challenge. Traditional alignment methods, relying on human or LLM annotated datasets, are limited by their resource-intensive nature, inherent subjectivity, and the risk of feedback loops that amplify model biases. To overcome these limitations, we introduce WildFeedback, a novel framework that leverages real-time, in-situ user interactions to create preference datasets that more accurately reflect authentic human values. WildFeedback operates through a three-step process: feedback signal identification, preference data construction, and user-guided evaluation. We applied this framework to a large corpus of user-LLM conversations, resulting in a rich preference dataset that reflects genuine user preferences. This dataset captures the nuances of user preferences by identifying and classifying feedback signals within natural conversations, thereby enabling the construction of more representative and context-sensitive alignment data. Our extensive experiments demonstrate that LLMs fine-tuned on WildFeedback exhibit significantly improved alignment with user preferences, as evidenced by both traditional benchmarks and our proposed user-guided evaluation. By incorporating real-time feedback from actual users, WildFeedback addresses the scalability, subjectivity, and bias challenges that plague existing approaches, marking a significant step toward developing LLMs that are more responsive to the diverse and evolving needs of their users. In summary, WildFeedback offers a robust, scalable solution for aligning LLMs with true human values, setting a new standard for the development and evaluation of user-centric language models.
A Multi-LLM Debiasing Framework
Large Language Models (LLMs) are powerful tools with the potential to benefit society immensely, yet, they have demonstrated biases that perpetuate societal inequalities. Despite significant advancements in bias mitigation techniques using data augmentation, zero-shot prompting, and model fine-tuning, biases continuously persist, including subtle biases that may elude human detection. Recent research has shown a growing interest in multi-LLM approaches, which have been demonstrated to be effective in improving the quality of reasoning and factuality in LLMs. Building on this approach, we propose a novel multi-LLM debiasing framework aimed at reducing bias in LLMs. Our work is the first to introduce and evaluate two distinct approaches within this framework for debiasing LLMs: a centralized method, where the conversation is facilitated by a single central LLM, and a decentralized method, where all models communicate directly. Our findings reveal that our multi-LLM framework significantly reduces bias in LLMs, outperforming the baseline method across several social groups.
A Contrastive Learning Approach to Mitigate Bias in Speech Models
Speech models may be affected by performance imbalance in different population subgroups, raising concerns about fair treatment across these groups. Prior attempts to mitigate unfairness either focus on user-defined subgroups, potentially overlooking other affected subgroups, or do not explicitly improve the internal representation at the subgroup level. This paper proposes the first adoption of contrastive learning to mitigate speech model bias in underperforming subgroups. We employ a three-level learning technique that guides the model in focusing on different scopes for the contrastive loss, i.e., task, subgroup, and the errors within subgroups. The experiments on two spoken language understanding datasets and two languages demonstrate that our approach improves internal subgroup representations, thus reducing model bias and enhancing performance.
Learning to Memorize Entailment and Discourse Relations for Persona-Consistent Dialogues
Maintaining engagement and consistency is particularly important in dialogue systems. Existing works have improved the performance of dialogue systems by intentionally learning interlocutor personas with sophisticated network structures. One issue with this approach is that it requires more personal corpora with annotations. Additionally, these models typically perform the next utterance prediction to generate a response but neglect the discourse coherence in the entire conversation. To address these issues, this study proposes a method of learning to memorize entailment and discourse relations for persona-consistent dialogue tasks. Entailment text pairs in natural language inference dataset were applied to learn latent entailment relations as external memories by premise-to-hypothesis generation task. Furthermore, an internal memory with a similar architecture was applied to the discourse information in the dialogue. Placing orthogonality restrictions on these two memory spaces ensures that the latent entailment relations remain dialogue-independent. Both memories collaborate to obtain entailment and discourse representation for the generation, allowing a deeper understanding of both consistency and coherence. Experiments on two large public datasets, PersonaChat and DSTC7-AVSD, demonstrated the effectiveness of the proposed method. Both automatic and human evaluations indicate that the proposed model outperforms several strong baselines in terms of both persona consistency and response coherence. Our source code is available at https://github.com/Chenrj233/LMEDR.
Evaluating Open-Domain Dialogues in Latent Space with Next Sentence Prediction and Mutual Information
The long-standing one-to-many issue of the open-domain dialogues poses significant challenges for automatic evaluation methods, i.e., there may be multiple suitable responses which differ in semantics for a given conversational context. To tackle this challenge, we propose a novel learning-based automatic evaluation metric (CMN), which can robustly evaluate open-domain dialogues by augmenting Conditional Variational Autoencoders (CVAEs) with a Next Sentence Prediction (NSP) objective and employing Mutual Information (MI) to model the semantic similarity of text in the latent space. Experimental results on two open-domain dialogue datasets demonstrate the superiority of our method compared with a wide range of baselines, especially in handling responses which are distant to the golden reference responses in semantics.
Speak While You Think: Streaming Speech Synthesis During Text Generation
Large Language Models (LLMs) demonstrate impressive capabilities, yet interaction with these models is mostly facilitated through text. Using Text-To-Speech to synthesize LLM outputs typically results in notable latency, which is impractical for fluent voice conversations. We propose LLM2Speech, an architecture to synthesize speech while text is being generated by an LLM which yields significant latency reduction. LLM2Speech mimics the predictions of a non-streaming teacher model while limiting the exposure to future context in order to enable streaming. It exploits the hidden embeddings of the LLM, a by-product of the text generation that contains informative semantic context. Experimental results show that LLM2Speech maintains the teacher's quality while reducing the latency to enable natural conversations.
NatCS: Eliciting Natural Customer Support Dialogues
Despite growing interest in applications based on natural customer support conversations, there exist remarkably few publicly available datasets that reflect the expected characteristics of conversations in these settings. Existing task-oriented dialogue datasets, which were collected to benchmark dialogue systems mainly in written human-to-bot settings, are not representative of real customer support conversations and do not provide realistic benchmarks for systems that are applied to natural data. To address this gap, we introduce NatCS, a multi-domain collection of spoken customer service conversations. We describe our process for collecting synthetic conversations between customers and agents based on natural language phenomena observed in real conversations. Compared to previous dialogue datasets, the conversations collected with our approach are more representative of real human-to-human conversations along multiple metrics. Finally, we demonstrate potential uses of NatCS, including dialogue act classification and intent induction from conversations as potential applications, showing that dialogue act annotations in NatCS provide more effective training data for modeling real conversations compared to existing synthetic written datasets. We publicly release NatCS to facilitate research in natural dialog systems
SimCLS: A Simple Framework for Contrastive Learning of Abstractive Summarization
In this paper, we present a conceptually simple while empirically powerful framework for abstractive summarization, SimCLS, which can bridge the gap between the learning objective and evaluation metrics resulting from the currently dominated sequence-to-sequence learning framework by formulating text generation as a reference-free evaluation problem (i.e., quality estimation) assisted by contrastive learning. Experimental results show that, with minor modification over existing top-scoring systems, SimCLS can improve the performance of existing top-performing models by a large margin. Particularly, 2.51 absolute improvement against BART and 2.50 over PEGASUS w.r.t ROUGE-1 on the CNN/DailyMail dataset, driving the state-of-the-art performance to a new level. We have open-sourced our codes and results: https://github.com/yixinL7/SimCLS. Results of our proposed models have been deployed into ExplainaBoard platform, which allows researchers to understand our systems in a more fine-grained way.
Reference-Guided Verdict: LLMs-as-Judges in Automatic Evaluation of Free-Form Text
The emergence of Large Language Models (LLMs) as chat assistants capable of generating human-like conversations has amplified the need for robust evaluation methods, particularly for open-ended tasks. Conventional metrics like BLEU and ROUGE, while useful, are increasingly inadequate for capturing the subtle semantics and contextual richness of such generative outputs. We propose a reference-guided verdict method that automates the evaluation process by leveraging multiple LLMs-as-judges. Through experiments on three open-ended question-answering tasks, we demonstrate that combining multiple LLMs-as-judges significantly improves the reliability and accuracy of evaluations, particularly in complex tasks where a single model might struggle. Our findings reveal a strong correlation with human evaluations, establishing our method as a viable and effective alternative to traditional metrics and human judgments, particularly in the context of LLM-based chat assistants where the complexity and diversity of responses challenge existing benchmarks.
DEMO: Reframing Dialogue Interaction with Fine-grained Element Modeling
Large language models (LLMs) have made dialogue one of the central modes of human-machine interaction, leading to the accumulation of vast amounts of conversation logs and increasing demand for dialogue generation. A conversational life-cycle spans from the Prelude through the Interlocution to the Epilogue, encompassing various elements. Despite the existence of numerous dialogue-related studies, there is a lack of benchmarks that encompass comprehensive dialogue elements, hindering precise modeling and systematic evaluation. To bridge this gap, we introduce an innovative research task Dialogue Element MOdeling, including Element Awareness and Dialogue Agent Interaction, and propose a novel benchmark, DEMO, designed for a comprehensive dialogue modeling and assessment. Inspired by imitation learning, we further build the agent which possesses the adept ability to model dialogue elements based on the DEMO benchmark. Extensive experiments indicate that existing LLMs still exhibit considerable potential for enhancement, and our DEMO agent has superior performance in both in-domain and out-of-domain tasks.
Contrastive Instruction Tuning
Instruction tuning has been used as a promising approach to improve the performance of large language models (LLMs) on unseen tasks. However, current LLMs exhibit limited robustness to unseen instructions, generating inconsistent outputs when the same instruction is phrased with slightly varied forms or language styles. This behavior indicates LLMs' lack of robustness to textual variations and generalizability to unseen instructions, potentially leading to trustworthiness issues. Accordingly, we propose Contrastive Instruction Tuning, which maximizes the similarity between the hidden representations of semantically equivalent instruction-instance pairs while minimizing the similarity between semantically different ones. To facilitate this approach, we augment the existing FLAN collection by paraphrasing task instructions. Experiments on the PromptBench benchmark show that CoIN consistently improves LLMs' robustness to unseen instructions with variations across character, word, sentence, and semantic levels by an average of +2.5% in accuracy.
Multi-Party Chat: Conversational Agents in Group Settings with Humans and Models
Current dialogue research primarily studies pairwise (two-party) conversations, and does not address the everyday setting where more than two speakers converse together. In this work, we both collect and evaluate multi-party conversations to study this more general case. We use the LIGHT environment to construct grounded conversations, where each participant has an assigned character to role-play. We thus evaluate the ability of language models to act as one or more characters in such conversations. Models require two skills that pairwise-trained models appear to lack: (1) being able to decide when to talk; (2) producing coherent utterances grounded on multiple characters. We compare models trained on our new dataset to existing pairwise-trained dialogue models, as well as large language models with few-shot prompting. We find that our new dataset, MultiLIGHT, which we will publicly release, can help bring significant improvements in the group setting.
LLM2Vec: Large Language Models Are Secretly Powerful Text Encoders
Large decoder-only language models (LLMs) are the state-of-the-art models on most of today's NLP tasks and benchmarks. Yet, the community is only slowly adopting these models for text embedding tasks, which require rich contextualized representations. In this work, we introduce LLM2Vec, a simple unsupervised approach that can transform any decoder-only LLM into a strong text encoder. LLM2Vec consists of three simple steps: 1) enabling bidirectional attention, 2) masked next token prediction, and 3) unsupervised contrastive learning. We demonstrate the effectiveness of LLM2Vec by applying it to 3 popular LLMs ranging from 1.3B to 7B parameters and evaluate the transformed models on English word- and sequence-level tasks. We outperform encoder-only models by a large margin on word-level tasks and reach a new unsupervised state-of-the-art performance on the Massive Text Embeddings Benchmark (MTEB). Moreover, when combining LLM2Vec with supervised contrastive learning, we achieve state-of-the-art performance on MTEB among models that train only on publicly available data. Our strong empirical results and extensive analysis demonstrate that LLMs can be effectively transformed into universal text encoders in a parameter-efficient manner without the need for expensive adaptation or synthetic GPT-4 generated data.
Scaling Speech-Text Pre-training with Synthetic Interleaved Data
Speech language models (SpeechLMs) accept speech input and produce speech output, allowing for more natural human-computer interaction compared to text-based large language models (LLMs). Traditional approaches for developing SpeechLMs are constrained by the limited availability of unsupervised speech data and parallel speech-text data, which are significantly less abundant than text pre-training data, thereby limiting their scalability as LLMs. We propose a novel approach to scaling speech-text pre-training by leveraging large-scale synthetic interleaved data derived from text corpora, eliminating the need for parallel speech-text datasets. Our method efficiently constructs speech-text interleaved data by sampling text spans from existing text corpora and synthesizing corresponding speech spans using a text-to-token model, bypassing the need to generate actual speech. We also employ a supervised speech tokenizer derived from an automatic speech recognition (ASR) model by incorporating a vector-quantized bottleneck into the encoder. This supervised training approach results in discrete speech tokens with strong semantic preservation even at lower sampling rates (e.g. 12.5Hz), while still maintaining speech reconstruction quality. Starting from a pre-trained language model and scaling our pre-training to 1 trillion tokens (with 600B synthetic interleaved speech-text data), we achieve state-of-the-art performance in speech language modeling and spoken question answering, improving performance on spoken questions tasks from the previous SOTA of 13% (Moshi) to 31%. We further demonstrate that by fine-tuning the pre-trained model with speech dialogue data, we can develop an end-to-end spoken chatbot that achieves competitive performance comparable to existing baselines in both conversational abilities and speech quality, even operating exclusively in the speech domain.
Speculative Contrastive Decoding
Large language models (LLMs) have shown extraordinary performance in various language tasks, but high computational requirements hinder their widespread deployment. Speculative decoding, which uses amateur models to predict the generation of expert models, has been proposed as a way to accelerate LLM inference. However, speculative decoding focuses on acceleration instead of making the best use of the token distribution from amateur models. We proposed Speculative Contrastive Decoding (SCD), an accelerated decoding method leveraging the natural contrast between expert and amateur models in speculative decoding. Comprehensive evaluations on four benchmarks show that SCD can achieve similar acceleration factors as speculative decoding while further improving the generation quality as the contrastive decoding. The analysis of token probabilities further demonstrates the compatibility between speculative and contrastive decoding. Overall, SCD provides an effective approach to enhance the decoding quality of LLMs while saving computational resources.
Adaptive Contrastive Decoding in Retrieval-Augmented Generation for Handling Noisy Contexts
When using large language models (LLMs) in knowledge-intensive tasks, such as open-domain question answering, external context can bridge the gap between external knowledge and the LLMs' parametric knowledge. Recent research has been developed to amplify contextual knowledge over the parametric knowledge of LLMs with contrastive decoding approaches. While these approaches could yield truthful responses when relevant context is provided, they are prone to vulnerabilities when faced with noisy contexts. We extend the scope of previous studies to encompass noisy contexts and propose adaptive contrastive decoding (ACD) to leverage contextual influence effectively. ACD demonstrates improvements in open-domain question answering tasks compared to baselines, especially in robustness by remaining undistracted by noisy contexts in retrieval-augmented generation.
miCSE: Mutual Information Contrastive Learning for Low-shot Sentence Embeddings
This paper presents miCSE, a mutual information-based Contrastive learning framework that significantly advances the state-of-the-art in few-shot sentence embedding. The proposed approach imposes alignment between the attention pattern of different views during contrastive learning. Learning sentence embeddings with miCSE entails enforcing the syntactic consistency across augmented views for every single sentence, making contrastive self-supervised learning more sample efficient. As a result, the proposed approach shows strong performance in the few-shot learning domain. While it achieves superior results compared to state-of-the-art methods on multiple benchmarks in few-shot learning, it is comparable in the full-shot scenario. The proposed approach is conceptually simple, easy to implement and optimize, yet empirically powerful. This study opens up avenues for efficient self-supervised learning methods that are more robust than current contrastive methods for sentence embedding.
KECRS: Towards Knowledge-Enriched Conversational Recommendation System
The chit-chat-based conversational recommendation systems (CRS) provide item recommendations to users through natural language interactions. To better understand user's intentions, external knowledge graphs (KG) have been introduced into chit-chat-based CRS. However, existing chit-chat-based CRS usually generate repetitive item recommendations, and they cannot properly infuse knowledge from KG into CRS to generate informative responses. To remedy these issues, we first reformulate the conversational recommendation task to highlight that the recommended items should be new and possibly interested by users. Then, we propose the Knowledge-Enriched Conversational Recommendation System (KECRS). Specifically, we develop the Bag-of-Entity (BOE) loss and the infusion loss to better integrate KG with CRS for generating more diverse and informative responses. BOE loss provides an additional supervision signal to guide CRS to learn from both human-written utterances and KG. Infusion loss bridges the gap between the word embeddings and entity embeddings by minimizing distances of the same words in these two embeddings. Moreover, we facilitate our study by constructing a high-quality KG, \ie The Movie Domain Knowledge Graph (TMDKG). Experimental results on a large-scale dataset demonstrate that KECRS outperforms state-of-the-art chit-chat-based CRS, in terms of both recommendation accuracy and response generation quality.
An Evaluation Protocol for Generative Conversational Systems
There is a multitude of novel generative models for open-domain conversational systems; however, there is no systematic evaluation of different systems. Systematic comparisons require consistency in experimental design, evaluation sets, conversational systems and their outputs, and statistical analysis. We lay out a protocol for the evaluation of conversational models using head-to-head pairwise comparison. We analyze ten recent models that claim state-of-the-art performance using a paired head-to-head performance (win-loss-tie) on five evaluation datasets. Our findings show that DialoGPT and Blender are superior systems using Bradley-Terry model and TrueSkill ranking methods. These findings demonstrate the feasibility of our protocol to evaluate conversational agents and evaluation sets. Finally, we make all code and evaluations publicly available for researchers to compare their model to other state-of-the-art dialog models.
Knowledge-Grounded Conversational Data Augmentation with Generative Conversational Networks
While rich, open-domain textual data are generally available and may include interesting phenomena (humor, sarcasm, empathy, etc.) most are designed for language processing tasks, and are usually in a non-conversational format. In this work, we take a step towards automatically generating conversational data using Generative Conversational Networks, aiming to benefit from the breadth of available language and knowledge data, and train open domain social conversational agents. We evaluate our approach on conversations with and without knowledge on the Topical Chat dataset using automatic metrics and human evaluators. Our results show that for conversations without knowledge grounding, GCN can generalize from the seed data, producing novel conversations that are less relevant but more engaging and for knowledge-grounded conversations, it can produce more knowledge-focused, fluent, and engaging conversations. Specifically, we show that for open-domain conversations with 10\% of seed data, our approach performs close to the baseline that uses 100% of the data, while for knowledge-grounded conversations, it achieves the same using only 1% of the data, on human ratings of engagingness, fluency, and relevance.
Pearl: A Review-driven Persona-Knowledge Grounded Conversational Recommendation Dataset
Conversational recommender system is an emerging area that has garnered an increasing interest in the community, especially with the advancements in large language models (LLMs) that enable diverse reasoning over conversational input. Despite the progress, the field has many aspects left to explore. The currently available public datasets for conversational recommendation lack specific user preferences and explanations for recommendations, hindering high-quality recommendations. To address such challenges, we present a novel conversational recommendation dataset named PEARL, synthesized with persona- and knowledge-augmented LLM simulators. We obtain detailed persona and knowledge from real-world reviews and construct a large-scale dataset with over 57k dialogues. Our experimental results demonstrate that utterances in PEARL include more specific user preferences, show expertise in the target domain, and provide recommendations more relevant to the dialogue context than those in prior datasets.
Mining Discourse Markers for Unsupervised Sentence Representation Learning
Current state of the art systems in NLP heavily rely on manually annotated datasets, which are expensive to construct. Very little work adequately exploits unannotated data -- such as discourse markers between sentences -- mainly because of data sparseness and ineffective extraction methods. In the present work, we propose a method to automatically discover sentence pairs with relevant discourse markers, and apply it to massive amounts of data. Our resulting dataset contains 174 discourse markers with at least 10k examples each, even for rare markers such as coincidentally or amazingly We use the resulting data as supervision for learning transferable sentence embeddings. In addition, we show that even though sentence representation learning through prediction of discourse markers yields state of the art results across different transfer tasks, it is not clear that our models made use of the semantic relation between sentences, thus leaving room for further improvements. Our datasets are publicly available (https://github.com/synapse-developpement/Discovery)
Filtering, Distillation, and Hard Negatives for Vision-Language Pre-Training
Vision-language models trained with contrastive learning on large-scale noisy data are becoming increasingly popular for zero-shot recognition problems. In this paper we improve the following three aspects of the contrastive pre-training pipeline: dataset noise, model initialization and the training objective. First, we propose a straightforward filtering strategy titled Complexity, Action, and Text-spotting (CAT) that significantly reduces dataset size, while achieving improved performance across zero-shot vision-language tasks. Next, we propose an approach titled Concept Distillation to leverage strong unimodal representations for contrastive training that does not increase training complexity while outperforming prior work. Finally, we modify the traditional contrastive alignment objective, and propose an importance-sampling approach to up-sample the importance of hard-negatives without adding additional complexity. On an extensive zero-shot benchmark of 29 tasks, our Distilled and Hard-negative Training (DiHT) approach improves on 20 tasks compared to the baseline. Furthermore, for few-shot linear probing, we propose a novel approach that bridges the gap between zero-shot and few-shot performance, substantially improving over prior work. Models are available at https://github.com/facebookresearch/diht.
Large Language Models Know Your Contextual Search Intent: A Prompting Framework for Conversational Search
In this paper, we present a prompting framework called LLMCS that leverages large language models, such as code-davinci-002 of GPT-3, to perform few-shot conversational query rewriting for conversational search. We explore three prompting methods to generate multiple query rewrites and hypothetical responses, and propose aggregating them into an integrated representation that can robustly represent the user's real contextual search intent. Experimental results on two conversational search datasets, including CAst-19 and CAsT-20, show that our approach achieves significant improvements in search effectiveness over existing baselines and manual rewrites. Notably, LLMCS can significantly outperform the state-of-the-art baselines by up to +5.9\% and +32.9\% w.r.t. NDCG@3 on CAsT-19 and CAsT-20, highlighting the vast potential of large language models for conversational search. Our code will be released at https://github.com/kyriemao/LLMCS.
BECLR: Batch Enhanced Contrastive Few-Shot Learning
Learning quickly from very few labeled samples is a fundamental attribute that separates machines and humans in the era of deep representation learning. Unsupervised few-shot learning (U-FSL) aspires to bridge this gap by discarding the reliance on annotations at training time. Intrigued by the success of contrastive learning approaches in the realm of U-FSL, we structurally approach their shortcomings in both pretraining and downstream inference stages. We propose a novel Dynamic Clustered mEmory (DyCE) module to promote a highly separable latent representation space for enhancing positive sampling at the pretraining phase and infusing implicit class-level insights into unsupervised contrastive learning. We then tackle the, somehow overlooked yet critical, issue of sample bias at the few-shot inference stage. We propose an iterative Optimal Transport-based distribution Alignment (OpTA) strategy and demonstrate that it efficiently addresses the problem, especially in low-shot scenarios where FSL approaches suffer the most from sample bias. We later on discuss that DyCE and OpTA are two intertwined pieces of a novel end-to-end approach (we coin as BECLR), constructively magnifying each other's impact. We then present a suite of extensive quantitative and qualitative experimentation to corroborate that BECLR sets a new state-of-the-art across ALL existing U-FSL benchmarks (to the best of our knowledge), and significantly outperforms the best of the current baselines (codebase available at: https://github.com/stypoumic/BECLR).
Prompting and Fine-Tuning of Small LLMs for Length-Controllable Telephone Call Summarization
This paper explores the rapid development of a telephone call summarization system utilizing large language models (LLMs). Our approach involves initial experiments with prompting existing LLMs to generate summaries of telephone conversations, followed by the creation of a tailored synthetic training dataset utilizing stronger frontier models. We place special focus on the diversity of the generated data and on the ability to control the length of the generated summaries to meet various use-case specific requirements. The effectiveness of our method is evaluated using two state-of-the-art LLM-as-a-judge-based evaluation techniques to ensure the quality and relevance of the summaries. Our results show that fine-tuned Llama-2-7B-based summarization model performs on-par with GPT-4 in terms of factual accuracy, completeness and conciseness. Our findings demonstrate the potential for quickly bootstrapping a practical and efficient call summarization system.
Abstractive Meeting Summarization: A Survey
A system that could reliably identify and sum up the most important points of a conversation would be valuable in a wide variety of real-world contexts, from business meetings to medical consultations to customer service calls. Recent advances in deep learning, and especially the invention of encoder-decoder architectures, has significantly improved language generation systems, opening the door to improved forms of abstractive summarization, a form of summarization particularly well-suited for multi-party conversation. In this paper, we provide an overview of the challenges raised by the task of abstractive meeting summarization and of the data sets, models and evaluation metrics that have been used to tackle the problems.