Daily Papers

In this paper, we propose to leverage the unique characteristics of dialogues sharing commonsense knowledge across participants, to resolve the difficulties in summarizing them. We present SICK, a framework that uses commonsense inferences as additional context. Compared to previous work that solely relies on the input dialogue, SICK uses an external knowledge model to generate a rich set of commonsense inferences and selects the most probable one with a similarity-based selection method. Built upon SICK, SICK++ utilizes commonsense as supervision, where the task of generating commonsense inferences is added upon summarizing the dialogue in a multi-task learning setting. Experimental results show that with injected commonsense knowledge, our framework generates more informative and consistent summaries than existing methods.

We report the results of DialogSum Challenge, the shared task on summarizing real-life scenario dialogues at INLG 2022. Four teams participate in this shared task and three submit their system reports, exploring different methods to improve the performance of dialogue summarization. Although there is a great improvement over the baseline models regarding automatic evaluation metrics, such as Rouge scores, we find that there is a salient gap between model generated outputs and human annotated summaries by human evaluation from multiple aspects. These findings demonstrate the difficulty of dialogue summarization and suggest that more fine-grained evaluatuion metrics are in need.

Most open-domain dialogue systems suffer from forgetting important information, especially in a long-term conversation. Existing works usually train the specific retriever or summarizer to obtain key information from the past, which is time-consuming and highly depends on the quality of labeled data. To alleviate this problem, we propose to recursively generate summaries/ memory using large language models (LLMs) to enhance long-term memory ability. Specifically, our method first stimulates LLMs to memorize small dialogue contexts and then recursively produce new memory using previous memory and following contexts. Finally, the LLM can easily generate a highly consistent response with the help of the latest memory. We evaluate our method using ChatGPT and text-davinci-003, and the experiments on the widely-used public dataset show that our method can generate more consistent responses in a long-context conversation. Notably, our method is a potential solution to enable the LLM to model the extremely long context. Code and scripts will be released later.

Dialogue summarization has recently garnered significant attention due to its wide range of applications. However, existing methods for summarizing dialogues have limitations because they do not take into account the inherent structure of dialogue and rely heavily on labeled data, which can lead to poor performance in new domains. In this work, we propose DIONYSUS (dynamic input optimization in pre-training for dialogue summarization), a pre-trained encoder-decoder model for summarizing dialogues in any new domain. To pre-train DIONYSUS, we create two pseudo summaries for each dialogue example: one is produced by a fine-tuned summarization model, and the other is a collection of dialogue turns that convey important information. We then choose one of these pseudo summaries based on the difference in information distribution across different types of dialogues. This selected pseudo summary serves as the objective for pre-training DIONYSUS using a self-supervised approach on a large dialogue corpus. Our experiments show that DIONYSUS outperforms existing methods on six datasets, as demonstrated by its ROUGE scores in zero-shot and few-shot settings.

Conventional dialogue summarization methods directly generate summaries and do not consider user's specific interests. This poses challenges in cases where the users are more focused on particular topics or aspects. With the advancement of instruction-finetuned language models, we introduce instruction-tuning to dialogues to expand the capability set of dialogue summarization models. To overcome the scarcity of instructive dialogue summarization data, we propose a three-step approach to synthesize high-quality query-based summarization triples. This process involves summary-anchored query generation, query filtering, and query-based summary generation. By training a unified model called InstructDS (Instructive Dialogue Summarization) on three summarization datasets with multi-purpose instructive triples, we expand the capability of dialogue summarization models. We evaluate our method on four datasets, including dialogue summarization and dialogue reading comprehension. Experimental results show that our approach outperforms the state-of-the-art models and even models with larger sizes. Additionally, our model exhibits higher generalizability and faithfulness, as confirmed by human subjective evaluations.

Proposal of large-scale datasets has facilitated research on deep neural models for news summarization. Deep learning can also be potentially useful for spoken dialogue summarization, which can benefit a range of real-life scenarios including customer service management and medication tracking. To this end, we propose DialogSum, a large-scale labeled dialogue summarization dataset. We conduct empirical analysis on DialogSum using state-of-the-art neural summarizers. Experimental results show unique challenges in dialogue summarization, such as spoken terms, special discourse structures, coreferences and ellipsis, pragmatics and social common sense, which require specific representation learning technologies to better deal with.

This paper introduces the SAMSum Corpus, a new dataset with abstractive dialogue summaries. We investigate the challenges it poses for automated summarization by testing several models and comparing their results with those obtained on a corpus of news articles. We show that model-generated summaries of dialogues achieve higher ROUGE scores than the model-generated summaries of news -- in contrast with human evaluators' judgement. This suggests that a challenging task of abstractive dialogue summarization requires dedicated models and non-standard quality measures. To our knowledge, our study is the first attempt to introduce a high-quality chat-dialogues corpus, manually annotated with abstractive summarizations, which can be used by the research community for further studies.

Annotating task-oriented dialogues is notorious for the expensive and difficult data collection process. Few-shot dialogue state tracking (DST) is a realistic solution to this problem. In this paper, we hypothesize that dialogue summaries are essentially unstructured dialogue states; hence, we propose to reformulate dialogue state tracking as a dialogue summarization problem. To elaborate, we train a text-to-text language model with synthetic template-based dialogue summaries, generated by a set of rules from the dialogue states. Then, the dialogue states can be recovered by inversely applying the summary generation rules. We empirically show that our method DS2 outperforms previous works on few-shot DST in MultiWoZ 2.0 and 2.1, in both cross-domain and multi-domain settings. Our method also exhibits vast speedup during both training and inference as it can generate all states at once. Finally, based on our analysis, we discover that the naturalness of the summary templates plays a key role for successful training.

Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search keys and queries, and a retriever is fine-tuned with annotated dialogues to achieve superior performance. However, the approach is less suited for scaling to new domains or new annotation languages, where fine-tuning data is unavailable. To address this problem, we handle the task of conversation retrieval based on text summaries of the conversations. A LLM-based conversation summarizer is adopted for query and key generation, which enables effective maximum inner product search. To avoid the extra inference cost brought by LLM-based conversation summarization, we further distill a light-weight conversation encoder which produces query embeddings without decoding summaries for test conversations. We validate our retrieval approach on MultiWOZ datasets with GPT-Neo-2.7B and LLaMA-7B/30B. The experimental results show a significant improvement over relevant baselines in real few-shot DST settings.

In this paper, we focus on video-to-text summarization and investigate how to best utilize multimodal information for summarizing long inputs (e.g., an hour-long TV show) into long outputs (e.g., a multi-sentence summary). We extend SummScreen (Chen et al., 2021), a dialogue summarization dataset consisting of transcripts of TV episodes with reference summaries, and create a multimodal variant by collecting corresponding full-length videos. We incorporate multimodal information into a pre-trained textual summarizer efficiently using adapter modules augmented with a hierarchical structure while tuning only 3.8\% of model parameters. Our experiments demonstrate that multimodal information offers superior performance over more memory-heavy and fully fine-tuned textual summarization methods.

MediaSum, a large-scale media interview dataset consisting of 463.6K transcripts with abstractive summaries. To create this dataset, we collect interview transcripts from NPR and CNN and employ the overview and topic descriptions as summaries. Compared with existing public corpora for dialogue summarization, our dataset is an order of magnitude larger and contains complex multi-party conversations from multiple domains. We conduct statistical analysis to demonstrate the unique positional bias exhibited in the transcripts of televised and radioed interviews. We also show that MediaSum can be used in transfer learning to improve a model's performance on other dialogue summarization tasks.

Large language models (LLMs) like Llama, Baichuan and Bloom models show remarkable ability with instruction fine-tuning in many natural language tasks. Nevertheless, for the dialogue summarization task, which aims to generate summaries for different roles in dialogue, most of the state-of-the-art methods conduct on small models (e.g Bart and Bert). Existing methods try to add task specified optimization on small models like adding global-local centrality score to models. In this paper, we propose an instruction fine-tuning model: Baichuan2-Sum, for role-oriented diaglouge summarization. By setting different instructions for different roles, the model can learn from the dialogue interactions and output the expected summaries. Furthermore, we applied NEFTune technique to add suitable noise during training to improve the results. The experiments demonstrate that the proposed model achieves the new state-of-the-art results on two public dialogue summarization datasets: CSDS and SAMSUM. We release our model and related codes to facilitate future studies on dialogue summarization task.

Dialogue is an essential part of human communication and cooperation. Existing research mainly focuses on short dialogue scenarios in a one-on-one fashion. However, multi-person interactions in the real world, such as meetings or interviews, are frequently over a few thousand words. There is still a lack of corresponding research and powerful tools to understand and process such long dialogues. Therefore, in this work, we present a pre-training framework for long dialogue understanding and summarization. Considering the nature of long conversations, we propose a window-based denoising approach for generative pre-training. For a dialogue, it corrupts a window of text with dialogue-inspired noise, and guides the model to reconstruct this window based on the content of the remaining conversation. Furthermore, to process longer input, we augment the model with sparse attention which is combined with conventional attention in a hybrid manner. We conduct extensive experiments on five datasets of long dialogues, covering tasks of dialogue summarization, abstractive question answering and topic segmentation. Experimentally, we show that our pre-trained model DialogLM significantly surpasses the state-of-the-art models across datasets and tasks. Source code and all the pre-trained models are available on our GitHub repository (https://github.com/microsoft/DialogLM).

Conversational AI assistants are becoming popular and question-answering is an important part of any conversational assistant. Using relevant utterances as features in question-answering has shown to improve both the precision and recall for retrieving the right answer by a conversational assistant. Hence, utterance generation has become an important problem with the goal of generating relevant utterances (sentences or phrases) from a knowledge base article that consists of a title and a description. However, generating good utterances usually requires a lot of manual effort, creating the need for an automated utterance generation. In this paper, we propose an utterance generation system which 1) uses extractive summarization to extract important sentences from the description, 2) uses multiple paraphrasing techniques to generate a diverse set of paraphrases of the title and summary sentences, and 3) selects good candidate paraphrases with the help of a novel candidate selection algorithm.

A system that could reliably identify and sum up the most important points of a conversation would be valuable in a wide variety of real-world contexts, from business meetings to medical consultations to customer service calls. Recent advances in deep learning, and especially the invention of encoder-decoder architectures, has significantly improved language generation systems, opening the door to improved forms of abstractive summarization, a form of summarization particularly well-suited for multi-party conversation. In this paper, we provide an overview of the challenges raised by the task of abstractive meeting summarization and of the data sets, models and evaluation metrics that have been used to tackle the problems.

We present ClidSum, a benchmark dataset for building cross-lingual summarization systems on dialogue documents. It consists of 67k+ dialogue documents from two subsets (i.e., SAMSum and MediaSum) and 112k+ annotated summaries in different target languages. Based on the proposed ClidSum, we introduce two benchmark settings for supervised and semi-supervised scenarios, respectively. We then build various baseline systems in different paradigms (pipeline and end-to-end) and conduct extensive experiments on ClidSum to provide deeper analyses. Furthermore, we propose mDialBART which extends mBART-50 (a multi-lingual BART) via further pre-training. The multiple objectives used in the further pre-training stage help the pre-trained model capture the structural characteristics as well as important content in dialogues and the transformation from source to the target language. Experimental results show the superiority of mDialBART, as an end-to-end model, outperforms strong pipeline models on ClidSum. Finally, we discuss specific challenges that current approaches faced with this task and give multiple promising directions for future research. We have released the dataset and code at https://github.com/krystalan/ClidSum.

Prior work in Argument Mining frequently alludes to its potential applications in automatic debating systems. Despite this focus, almost no datasets or models exist which apply natural language processing techniques to problems found within competitive formal debate. To remedy this, we present the DebateSum dataset. DebateSum consists of 187,386 unique pieces of evidence with corresponding argument and extractive summaries. DebateSum was made using data compiled by competitors within the National Speech and Debate Association over a 7-year period. We train several transformer summarization models to benchmark summarization performance on DebateSum. We also introduce a set of fasttext word-vectors trained on DebateSum called debate2vec. Finally, we present a search engine for this dataset which is utilized extensively by members of the National Speech and Debate Association today. The DebateSum search engine is available to the public here: http://www.debate.cards

A law practitioner has to go through numerous lengthy legal case proceedings for their practices of various categories, such as land dispute, corruption, etc. Hence, it is important to summarize these documents, and ensure that summaries contain phrases with intent matching the category of the case. To the best of our knowledge, there is no evaluation metric that evaluates a summary based on its intent. We propose an automated intent-based summarization metric, which shows a better agreement with human evaluation as compared to other automated metrics like BLEU, ROUGE-L etc. in terms of human satisfaction. We also curate a dataset by annotating intent phrases in legal documents, and show a proof of concept as to how this system can be automated. Additionally, all the code and data to generate reproducible results is available on Github.

Factual consistency is an important quality in dialogue summarization. Large language model (LLM)-based automatic text summarization models generate more factually consistent summaries compared to those by smaller pretrained language models, but they face deployment challenges in real-world applications due to privacy or resource constraints. In this paper, we investigate the use of symbolic knowledge distillation to improve the factual consistency of smaller pretrained models for dialogue summarization. We employ zero-shot learning to extract symbolic knowledge from LLMs, generating both factually consistent (positive) and inconsistent (negative) summaries. We then apply two contrastive learning objectives on these summaries to enhance smaller summarization models. Experiments with BART, PEGASUS, and Flan-T5 indicate that our approach surpasses strong baselines that rely on complex data augmentation strategies. Our approach achieves better factual consistency while maintaining coherence, fluency, and relevance, as confirmed by various automatic evaluation metrics. We also provide access to the data and code to facilitate future research.

In doctor-patient conversations, identifying medically relevant information is crucial, posing the need for conversation summarization. In this work, we propose the first deployable real-time speech summarization system for real-world applications in industry, which generates a local summary after every N speech utterances within a conversation and a global summary after the end of a conversation. Our system could enhance user experience from a business standpoint, while also reducing computational costs from a technical perspective. Secondly, we present VietMed-Sum which, to our knowledge, is the first speech summarization dataset for medical conversations. Thirdly, we are the first to utilize LLM and human annotators collaboratively to create gold standard and synthetic summaries for medical conversation summarization. Finally, we present baseline results of state-of-the-art models on VietMed-Sum. All code, data (English-translated and Vietnamese) and models are available online: https://github.com/leduckhai/MultiMed

We introduce OpenDebateEvidence, a comprehensive dataset for argument mining and summarization sourced from the American Competitive Debate community. This dataset includes over 3.5 million documents with rich metadata, making it one of the most extensive collections of debate evidence. OpenDebateEvidence captures the complexity of arguments in high school and college debates, providing valuable resources for training and evaluation. Our extensive experiments demonstrate the efficacy of fine-tuning state-of-the-art large language models for argumentative abstractive summarization across various methods, models, and datasets. By providing this comprehensive resource, we aim to advance computational argumentation and support practical applications for debaters, educators, and researchers. OpenDebateEvidence is publicly available to support further research and innovation in computational argumentation. Access it here: https://huggingface.co/datasets/Yusuf5/OpenCaselist

Community Question Answering (CQA) fora such as Stack Overflow and Yahoo! Answers contain a rich resource of answers to a wide range of community-based questions. Each question thread can receive a large number of answers with different perspectives. One goal of answer summarization is to produce a summary that reflects the range of answer perspectives. A major obstacle for this task is the absence of a dataset to provide supervision for producing such summaries. Recent works propose heuristics to create such data, but these are often noisy and do not cover all answer perspectives present. This work introduces a novel dataset of 4,631 CQA threads for answer summarization curated by professional linguists. Our pipeline gathers annotations for all subtasks of answer summarization, including relevant answer sentence selection, grouping these sentences based on perspectives, summarizing each perspective, and producing an overall summary. We analyze and benchmark state-of-the-art models on these subtasks and introduce a novel unsupervised approach for multi-perspective data augmentation that boosts summarization performance according to automatic evaluation. Finally, we propose reinforcement learning rewards to improve factual consistency and answer coverage and analyze areas for improvement.

We present the Claire French Dialogue Dataset (CFDD), a resource created by members of LINAGORA Labs in the context of the OpenLLM France initiative. CFDD is a corpus containing roughly 160 million words from transcripts and stage plays in French that we have assembled and publicly released in an effort to further the development of multilingual, open source language models. This paper describes the 24 individual corpora of which CFDD is composed and provides links and citations to their original sources. It also provides our proposed breakdown of the full CFDD dataset into eight categories of subcorpora and describes the process we followed to standardize the format of the final dataset. We conclude with a discussion of similar work and future directions.

Text summarization has been a crucial problem in natural language processing (NLP) for several decades. It aims to condense lengthy documents into shorter versions while retaining the most critical information. Various methods have been proposed for text summarization, including extractive and abstractive summarization. The emergence of large language models (LLMs) like GPT3 and ChatGPT has recently created significant interest in using these models for text summarization tasks. Recent studies goyal2022news, zhang2023benchmarking have shown that LLMs-generated news summaries are already on par with humans. However, the performance of LLMs for more practical applications like aspect or query-based summaries is underexplored. To fill this gap, we conducted an evaluation of ChatGPT's performance on four widely used benchmark datasets, encompassing diverse summaries from Reddit posts, news articles, dialogue meetings, and stories. Our experiments reveal that ChatGPT's performance is comparable to traditional fine-tuning methods in terms of Rouge scores. Moreover, we highlight some unique differences between ChatGPT-generated summaries and human references, providing valuable insights into the superpower of ChatGPT for diverse text summarization tasks. Our findings call for new directions in this area, and we plan to conduct further research to systematically examine the characteristics of ChatGPT-generated summaries through extensive human evaluation.

We introduce SummScreen, a summarization dataset comprised of pairs of TV series transcripts and human written recaps. The dataset provides a challenging testbed for abstractive summarization for several reasons. Plot details are often expressed indirectly in character dialogues and may be scattered across the entirety of the transcript. These details must be found and integrated to form the succinct plot descriptions in the recaps. Also, TV scripts contain content that does not directly pertain to the central plot but rather serves to develop characters or provide comic relief. This information is rarely contained in recaps. Since characters are fundamental to TV series, we also propose two entity-centric evaluation metrics. Empirically, we characterize the dataset by evaluating several methods, including neural models and those based on nearest neighbors. An oracle extractive approach outperforms all benchmarked models according to automatic metrics, showing that the neural models are unable to fully exploit the input transcripts. Human evaluation and qualitative analysis reveal that our non-oracle models are competitive with their oracle counterparts in terms of generating faithful plot events and can benefit from better content selectors. Both oracle and non-oracle models generate unfaithful facts, suggesting future research directions.

Single document news summarization has seen substantial progress on faithfulness in recent years, driven by research on the evaluation of factual consistency, or hallucinations. We ask whether these advances carry over to other text summarization domains. We propose a new evaluation benchmark on topic-focused dialogue summarization, generated by LLMs of varying sizes. We provide binary sentence-level human annotations of the factual consistency of these summaries along with detailed explanations of factually inconsistent sentences. Our analysis shows that existing LLMs hallucinate significant amounts of factual errors in the dialogue domain, regardless of the model's size. On the other hand, when LLMs, including GPT-4, serve as binary factual evaluators, they perform poorly and can be outperformed by prevailing state-of-the-art specialized factuality evaluation metrics. Finally, we conducted an analysis of hallucination types with a curated error taxonomy. We find that there are diverse errors and error distributions in model-generated summaries and that non-LLM based metrics can capture all error types better than LLM-based evaluators.

Meetings are a key component of human collaboration. As increasing numbers of meetings are recorded and transcribed, meeting summaries have become essential to remind those who may or may not have attended the meetings about the key decisions made and the tasks to be completed. However, it is hard to create a single short summary that covers all the content of a long meeting involving multiple people and topics. In order to satisfy the needs of different types of users, we define a new query-based multi-domain meeting summarization task, where models have to select and summarize relevant spans of meetings in response to a query, and we introduce QMSum, a new benchmark for this task. QMSum consists of 1,808 query-summary pairs over 232 meetings in multiple domains. Besides, we investigate a locate-then-summarize method and evaluate a set of strong summarization baselines on the task. Experimental results and manual analysis reveal that QMSum presents significant challenges in long meeting summarization for future research. Dataset is available at https://github.com/Yale-LILY/QMSum.

Summaries generated from medical conversations can improve recall and understanding of care plans for patients and reduce documentation burden for doctors. Recent advancements in automatic speech recognition (ASR) and natural language understanding (NLU) offer potential solutions to generate these summaries automatically, but rigorous quantitative baselines for benchmarking research in this domain are lacking. In this paper, we bridge this gap for two tasks: classifying utterances from medical conversations according to (i) the SOAP section and (ii) the speaker role. Both are fundamental building blocks along the path towards an end-to-end, automated SOAP note for medical conversations. We provide details on a dataset that contains human and ASR transcriptions of medical conversations and corresponding machine learning optimized SOAP notes. We then present a systematic analysis in which we adapt an existing deep learning architecture to the two aforementioned tasks. The results suggest that modelling context in a hierarchical manner, which captures both word and utterance level context, yields substantial improvements on both classification tasks. Additionally, we develop and analyze a modular method for adapting our model to ASR output.

When writing a summary, humans tend to choose content from one or two sentences and merge them into a single summary sentence. However, the mechanisms behind the selection of one or multiple source sentences remain poorly understood. Sentence fusion assumes multi-sentence input; yet sentence selection methods only work with single sentences and not combinations of them. There is thus a crucial gap between sentence selection and fusion to support summarizing by both compressing single sentences and fusing pairs. This paper attempts to bridge the gap by ranking sentence singletons and pairs together in a unified space. Our proposed framework attempts to model human methodology by selecting either a single sentence or a pair of sentences, then compressing or fusing the sentence(s) to produce a summary sentence. We conduct extensive experiments on both single- and multi-document summarization datasets and report findings on sentence selection and abstraction.

We develop a high-quality multi-turn dialog dataset, DailyDialog, which is intriguing in several aspects. The language is human-written and less noisy. The dialogues in the dataset reflect our daily communication way and cover various topics about our daily life. We also manually label the developed dataset with communication intention and emotion information. Then, we evaluate existing approaches on DailyDialog dataset and hope it benefit the research field of dialog systems.

The Conversational Assistance Track (CAsT) is a new track for TREC 2019 to facilitate Conversational Information Seeking (CIS) research and to create a large-scale reusable test collection for conversational search systems. The document corpus is 38,426,252 passages from the TREC Complex Answer Retrieval (CAR) and Microsoft MAchine Reading COmprehension (MARCO) datasets. Eighty information seeking dialogues (30 train, 50 test) are an average of 9 to 10 questions long. Relevance assessments are provided for 30 training topics and 20 test topics. This year 21 groups submitted a total of 65 runs using varying methods for conversational query understanding and ranking. Methods include traditional retrieval based methods, feature based learning-to-rank, neural models, and knowledge enhanced methods. A common theme through the runs is the use of BERT-based neural reranking methods. Leading methods also employed document expansion, conversational query expansion, and generative language models for conversational query rewriting (GPT-2). The results show a gap between automatic systems and those using the manually resolved utterances, with a 35% relative improvement of manual rewrites over the best automatic system.

Remarkable advances in large language models (LLMs) have enabled high-quality text summarization. However, this capability is currently accessible only through LLMs of substantial size or proprietary LLMs with usage fees. In response, smaller-scale LLMs (sLLMs) of easy accessibility and low costs have been extensively studied, yet they often suffer from missing key information and entities, i.e., low relevance, in particular, when input documents are long. We hence propose a key-element-informed instruction tuning for summarization, so-called KEITSum, which identifies key elements in documents and instructs sLLM to generate summaries capturing these key elements. Experimental results on dialogue and news datasets demonstrate that sLLM with KEITSum indeed provides high-quality summarization with higher relevance and less hallucinations, competitive to proprietary LLM.

Despite advancements in on-topic dialogue systems, effectively managing topic shifts within dialogues remains a persistent challenge, largely attributed to the limited availability of training datasets. To address this issue, we propose Multi-Passage to Dialogue (MP2D), a data generation framework that automatically creates conversational question-answering datasets with natural topic transitions. By leveraging the relationships between entities in a knowledge graph, MP2D maps the flow of topics within a dialogue, effectively mirroring the dynamics of human conversation. It retrieves relevant passages corresponding to the topics and transforms them into dialogues through the passage-to-dialogue method. Through quantitative and qualitative experiments, we demonstrate MP2D's efficacy in generating dialogue with natural topic shifts. Furthermore, this study introduces a novel benchmark for topic shift dialogues, TS-WikiDialog. Utilizing the dataset, we demonstrate that even Large Language Models (LLMs) struggle to handle topic shifts in dialogue effectively, and we showcase the performance improvements of models trained on datasets generated by MP2D across diverse topic shift dialogue tasks.

Fusing sentences containing disparate content is a remarkable human ability that helps create informative and succinct summaries. Such a simple task for humans has remained challenging for modern abstractive summarizers, substantially restricting their applicability in real-world scenarios. In this paper, we present an investigation into fusing sentences drawn from a document by introducing the notion of points of correspondence, which are cohesive devices that tie any two sentences together into a coherent text. The types of points of correspondence are delineated by text cohesion theory, covering pronominal and nominal referencing, repetition and beyond. We create a dataset containing the documents, source and fusion sentences, and human annotations of points of correspondence between sentences. Our dataset bridges the gap between coreference resolution and summarization. It is publicly shared to serve as a basis for future work to measure the success of sentence fusion systems. (https://github.com/ucfnlp/points-of-correspondence)

This article presents the Cogni-CISMeF project, which aims at improving medical information search in the CISMeF system (Catalog and Index of French-language health resources) by including a conversational agent to interact with the user in natural language. To study the cognitive processes involved during the information search, a bottom-up methodology was adopted. Experimentation has been set up to obtain human dialogs between a user (playing the role of patient) dealing with medical information search and a CISMeF expert refining the request. The analysis of these dialogs underlined the use of discursive evidence: vocabulary, reformulation, implicit or explicit expression of user intentions, conversational sequences, etc. A model of artificial agent is proposed. It leads the user in its information search by proposing to him examples, assistance and choices. This model was implemented and integrated in the CISMeF system. ---- Cet article d\'ecrit le projet Cogni-CISMeF qui propose un module de dialogue Homme-Machine \`a int\'egrer dans le syst\`eme d'indexation de connaissances m\'edicales CISMeF (Catalogue et Index des Sites M\'edicaux Francophones). Nous avons adopt\'e une d\'emarche de mod\'elisation cognitive en proc\'edant \`a un recueil de corpus de dialogues entre un utilisateur (jouant le r\^ole d'un patient) d\'esirant une information m\'edicale et un expert CISMeF af inant cette demande pour construire la requ\^ete. Nous avons analys\'e la structure des dialogues ainsi obtenus et avons \'etudi\'e un certain nombre d'indices discursifs : vocabulaire employ\'e, marques de reformulation, commentaires m\'eta et \'epilinguistiques, expression implicite ou explicite des intentions de l'utilisateur, encha\^inement conversationnel, etc. De cette analyse, nous avons construit un mod\`ele d'agent artificiel dot\'e de capacit\'es cognitives capables d'aider l'utilisateur dans sa t\^ache de recherche d'information. Ce mod\`ele a \'et\'e impl\'ement\'e et int\'egr\'e dans le syst\`eme CISMeF.

As the number of recorded meetings increases, it becomes increasingly important to utilize summarization technology to create useful summaries of these recordings. However, there is a crucial lack of annotated meeting corpora for developing this technology, as it can be hard to collect meetings, especially when the topics discussed are confidential. Furthermore, meeting summaries written by experienced writers are scarce, making it hard for abstractive summarizers to produce sensible output without a reliable reference. This lack of annotated corpora has hindered the development of meeting summarization technology. In this paper, we present MeetingBank, a new benchmark dataset of city council meetings over the past decade. MeetingBank is unique among other meeting corpora due to its divide-and-conquer approach, which involves dividing professionally written meeting minutes into shorter passages and aligning them with specific segments of the meeting. This breaks down the process of summarizing a lengthy meeting into smaller, more manageable tasks. The dataset provides a new testbed of various meeting summarization systems and also allows the public to gain insight into how council decisions are made. We make the collection, including meeting video links, transcripts, reference summaries, agenda, and other metadata, publicly available to facilitate the development of better meeting summarization techniques. Our dataset can be accessed at: https://meetingbank.github.io

As we embark on a new era of LLMs, it becomes increasingly crucial to understand their capabilities, limitations, and differences. Toward making further progress in this direction, we strive to build a deeper understanding of the gaps between massive LLMs (e.g., ChatGPT) and smaller yet effective open-source LLMs and their distilled counterparts. To this end, we specifically focus on long-form question answering (LFQA) because it has several practical and impactful applications (e.g., troubleshooting, customer service, etc.) yet is still understudied and challenging for LLMs. We propose a question-generation method from abstractive summaries and show that generating follow-up questions from summaries of long documents can create a challenging setting for LLMs to reason and infer from long contexts. Our experimental results confirm that: (1) our proposed method of generating questions from abstractive summaries pose a challenging setup for LLMs and shows performance gaps between LLMs like ChatGPT and open-source LLMs (Alpaca, Llama) (2) open-source LLMs exhibit decreased reliance on context for generated questions from the original document, but their generation capabilities drop significantly on generated questions from summaries -- especially for longer contexts (>1024 tokens)

We propose the shared task of cross-lingual conversation summarization, ConvSumX Challenge, opening new avenues for researchers to investigate solutions that integrate conversation summarization and machine translation. This task can be particularly useful due to the emergence of online meetings and conferences. We construct a new benchmark, covering 2 real-world scenarios and 3 language directions, including a low-resource language. We hope that ConvSumX can motivate researches to go beyond English and break the barrier for non-English speakers to benefit from recent advances of conversation summarization.

Polis is a platform that leverages machine intelligence to scale up deliberative processes. In this paper, we explore the opportunities and risks associated with applying Large Language Models (LLMs) towards challenges with facilitating, moderating and summarizing the results of Polis engagements. In particular, we demonstrate with pilot experiments using Anthropic's Claude that LLMs can indeed augment human intelligence to help more efficiently run Polis conversations. In particular, we find that summarization capabilities enable categorically new methods with immense promise to empower the public in collective meaning-making exercises. And notably, LLM context limitations have a significant impact on insight and quality of these results. However, these opportunities come with risks. We discuss some of these risks, as well as principles and techniques for characterizing and mitigating them, and the implications for other deliberative or political systems that may employ LLMs. Finally, we conclude with several open future research directions for augmenting tools like Polis with LLMs.

Movie screenplay summarization is challenging, as it requires an understanding of long input contexts and various elements unique to movies. Large language models have shown significant advancements in document summarization, but they often struggle with processing long input contexts. Furthermore, while television transcripts have received attention in recent studies, movie screenplay summarization remains underexplored. To stimulate research in this area, we present a new dataset, MovieSum, for abstractive summarization of movie screenplays. This dataset comprises 2200 movie screenplays accompanied by their Wikipedia plot summaries. We manually formatted the movie screenplays to represent their structural elements. Compared to existing datasets, MovieSum possesses several distinctive features: (1) It includes movie screenplays, which are longer than scripts of TV episodes. (2) It is twice the size of previous movie screenplay datasets. (3) It provides metadata with IMDb IDs to facilitate access to additional external knowledge. We also show the results of recently released large language models applied to summarization on our dataset to provide a detailed baseline.

Reference summaries for abstractive speech summarization require human annotation, which can be performed by listening to an audio recording or by reading textual transcripts of the recording. In this paper, we examine whether summaries based on annotators listening to the recordings differ from those based on annotators reading transcripts. Using existing intrinsic evaluation based on human evaluation, automatic metrics, LLM-based evaluation, and a retrieval-based reference-free method. We find that summaries are indeed different based on the source modality, and that speech-based summaries are more factually consistent and information-selective than transcript-based summaries. Meanwhile, transcript-based summaries are impacted by recognition errors in the source, and expert-written summaries are more informative and reliable. We make all the collected data and analysis code public(https://github.com/cmu-mlsp/interview_humanssum) to facilitate the reproduction of our work and advance research in this area.

In this paper, we build a visual dialogue dataset, named InfoVisDial, which provides rich informative answers in each round even with external knowledge related to the visual content. Different from existing datasets where the answer is compact and short, InfoVisDial contains long free-form answers with rich information in each round of dialogue. For effective data collection, the key idea is to bridge the large-scale multimodal model (e.g., GIT) and the language models (e.g., GPT-3). GIT can describe the image content even with scene text, while GPT-3 can generate informative dialogue based on the image description and appropriate prompting techniques. With such automatic pipeline, we can readily generate informative visual dialogue data at scale. Then, we ask human annotators to rate the generated dialogues to filter the low-quality conversations.Human analyses show that InfoVisDial covers informative and diverse dialogue topics: 54.4% of the dialogue rounds are related to image scene texts, and 36.7% require external knowledge. Each round's answer is also long and open-ended: 87.3% of answers are unique with an average length of 8.9, compared with 27.37% and 2.9 in VisDial. Last, we propose a strong baseline by adapting the GIT model for the visual dialogue task and fine-tune the model on InfoVisDial. Hopefully, our work can motivate more effort on this direction.

Following each patient visit, physicians draft long semi-structured clinical summaries called SOAP notes. While invaluable to clinicians and researchers, creating digital SOAP notes is burdensome, contributing to physician burnout. In this paper, we introduce the first complete pipelines to leverage deep summarization models to generate these notes based on transcripts of conversations between physicians and patients. After exploring a spectrum of methods across the extractive-abstractive spectrum, we propose Cluster2Sent, an algorithm that (i) extracts important utterances relevant to each summary section; (ii) clusters together related utterances; and then (iii) generates one summary sentence per cluster. Cluster2Sent outperforms its purely abstractive counterpart by 8 ROUGE-1 points, and produces significantly more factual and coherent sentences as assessed by expert human evaluators. For reproducibility, we demonstrate similar benefits on the publicly available AMI dataset. Our results speak to the benefits of structuring summaries into sections and annotating supporting evidence when constructing summarization corpora.

Existing text summarization systems have made significant progress in recent years but typically generates summaries in a single step. The one-shot summarization setting is sometimes inadequate, however, as the generated summary may contain hallucinations or overlook important details related to the reader's interests. In this paper, we address this limitation by proposing SummIt, an iterative text summarization framework based on large language models like ChatGPT. Our framework enables the model to refine the generated summary iteratively through self-evaluation and feedback, closely resembling the iterative process humans undertake when drafting and revising summaries. We also explore using in-context learning to guide the rationale generation and summary refinement. Furthermore, we explore the potential benefits of integrating knowledge and topic extractors into the framework to enhance summary faithfulness and controllability. We evaluate the performance of our framework on three benchmark summarization datasets through empirical and qualitative analyses. We also conduct a human evaluation to validate the effectiveness of the model's refinements and find a potential issue of over-correction. Our code is available at https://github.com/hpzhang94/summ_it.

This document presents a detailed description of the challenge on clarifying questions for dialogue systems (ClariQ). The challenge is organized as part of the Conversational AI challenge series (ConvAI3) at Search Oriented Conversational AI (SCAI) EMNLP workshop in 2020. The main aim of the conversational systems is to return an appropriate answer in response to the user requests. However, some user requests might be ambiguous. In IR settings such a situation is handled mainly thought the diversification of the search result page. It is however much more challenging in dialogue settings with limited bandwidth. Therefore, in this challenge, we provide a common evaluation framework to evaluate mixed-initiative conversations. Participants are asked to rank clarifying questions in an information-seeking conversations. The challenge is organized in two stages where in Stage 1 we evaluate the submissions in an offline setting and single-turn conversations. Top participants of Stage 1 get the chance to have their model tested by human annotators.

Presenting high-level arguments is a crucial task for fostering participation in online societal discussions. Current argument summarization approaches miss an important facet of this task -- capturing diversity -- which is important for accommodating multiple perspectives. We introduce three aspects of diversity: those of opinions, annotators, and sources. We evaluate approaches to a popular argument summarization task called Key Point Analysis, which shows how these approaches struggle to (1) represent arguments shared by few people, (2) deal with data from various sources, and (3) align with subjectivity in human-provided annotations. We find that both general-purpose LLMs and dedicated KPA models exhibit this behavior, but have complementary strengths. Further, we observe that diversification of training data may ameliorate generalization. Addressing diversity in argument summarization requires a mix of strategies to deal with subjectivity.

Text summarization research has undergone several significant transformations with the advent of deep neural networks, pre-trained language models (PLMs), and recent large language models (LLMs). This survey thus provides a comprehensive review of the research progress and evolution in text summarization through the lens of these paradigm shifts. It is organized into two main parts: (1) a detailed overview of datasets, evaluation metrics, and summarization methods before the LLM era, encompassing traditional statistical methods, deep learning approaches, and PLM fine-tuning techniques, and (2) the first detailed examination of recent advancements in benchmarking, modeling, and evaluating summarization in the LLM era. By synthesizing existing literature and presenting a cohesive overview, this survey also discusses research trends, open challenges, and proposes promising research directions in summarization, aiming to guide researchers through the evolving landscape of summarization research.

This paper describes an investigation of the robustness of large language models (LLMs) for retrieval augmented generation (RAG)-based summarization tasks. While LLMs provide summarization capabilities, their performance in complex, real-world scenarios remains under-explored. Our first contribution is LogicSumm, an innovative evaluation framework incorporating realistic scenarios to assess LLM robustness during RAG-based summarization. Based on limitations identified by LogiSumm, we then developed SummRAG, a comprehensive system to create training dialogues and fine-tune a model to enhance robustness within LogicSumm's scenarios. SummRAG is an example of our goal of defining structured methods to test the capabilities of an LLM, rather than addressing issues in a one-off fashion. Experimental results confirm the power of SummRAG, showcasing improved logical coherence and summarization quality. Data, corresponding model weights, and Python code are available online.

With the recent advances of large language models (LLMs), it is no longer infeasible to build an automated debate system that helps people to synthesise persuasive arguments. Previous work attempted this task by integrating multiple components. In our work, we introduce an argument mining dataset that captures the end-to-end process of preparing an argumentative essay for a debate, which covers the tasks of claim and evidence identification (Task 1 ED), evidence convincingness ranking (Task 2 ECR), argumentative essay summarisation and human preference ranking (Task 3 ASR) and metric learning for automated evaluation of resulting essays, based on human feedback along argument quality dimensions (Task 4 SQE). Our dataset contains 14k examples of claims that are fully annotated with the various properties supporting the aforementioned tasks. We evaluate multiple generative baselines for each of these tasks, including representative LLMs. We find, that while they show promising results on individual tasks in our benchmark, their end-to-end performance on all four tasks in succession deteriorates significantly, both in automated measures as well as in human-centred evaluation. This challenge presented by our proposed dataset motivates future research on end-to-end argument mining and summarisation. The repository of this project is available at https://github.com/HarrywillDr/ArgSum-Datatset

With the advent of large language models, methods for abstractive summarization have made great strides, creating potential for use in applications to aid knowledge workers processing unwieldy document collections. One such setting is the Civil Rights Litigation Clearinghouse (CRLC) (https://clearinghouse.net),which posts information about large-scale civil rights lawsuits, serving lawyers, scholars, and the general public. Today, summarization in the CRLC requires extensive training of lawyers and law students who spend hours per case understanding multiple relevant documents in order to produce high-quality summaries of key events and outcomes. Motivated by this ongoing real-world summarization effort, we introduce Multi-LexSum, a collection of 9,280 expert-authored summaries drawn from ongoing CRLC writing. Multi-LexSum presents a challenging multi-document summarization task given the length of the source documents, often exceeding two hundred pages per case. Furthermore, Multi-LexSum is distinct from other datasets in its multiple target summaries, each at a different granularity (ranging from one-sentence "extreme" summaries to multi-paragraph narrations of over five hundred words). We present extensive analysis demonstrating that despite the high-quality summaries in the training data (adhering to strict content and style guidelines), state-of-the-art summarization models perform poorly on this task. We release Multi-LexSum for further research in summarization methods as well as to facilitate development of applications to assist in the CRLC's mission at https://multilexsum.github.io.

We introduce a dataset of high-quality human-authored summaries of news articles in Norwegian. The dataset is intended for benchmarking the abstractive summarisation capabilities of generative language models. Each document in the dataset is provided with three different candidate gold-standard summaries written by native Norwegian speakers, and all summaries are provided in both of the written variants of Norwegian -- Bokm{\aa}l and Nynorsk. The paper describes details on the data creation effort as well as an evaluation of existing open LLMs for Norwegian on the dataset. We also provide insights from a manual human evaluation, comparing human-authored to model-generated summaries. Our results indicate that the dataset provides a challenging LLM benchmark for Norwegian summarisation capabilities

The ability to fuse sentences is highly attractive for summarization systems because it is an essential step to produce succinct abstracts. However, to date, summarizers can fail on fusing sentences. They tend to produce few summary sentences by fusion or generate incorrect fusions that lead the summary to fail to retain the original meaning. In this paper, we explore the ability of Transformers to fuse sentences and propose novel algorithms to enhance their ability to perform sentence fusion by leveraging the knowledge of points of correspondence between sentences. Through extensive experiments, we investigate the effects of different design choices on Transformer's performance. Our findings highlight the importance of modeling points of correspondence between sentences for effective sentence fusion.

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on this task are carried out, and most of them are deep learning based due to the outstanding performance. In this survey, we mainly focus on the deep learning based dialogue systems. We comprehensively review state-of-the-art research outcomes in dialogue systems and analyze them from two angles: model type and system type. Specifically, from the angle of model type, we discuss the principles, characteristics, and applications of different models that are widely used in dialogue systems. This will help researchers acquaint these models and see how they are applied in state-of-the-art frameworks, which is rather helpful when designing a new dialogue system. From the angle of system type, we discuss task-oriented and open-domain dialogue systems as two streams of research, providing insight into the hot topics related. Furthermore, we comprehensively review the evaluation methods and datasets for dialogue systems to pave the way for future research. Finally, some possible research trends are identified based on the recent research outcomes. To the best of our knowledge, this survey is the most comprehensive and up-to-date one at present for deep learning based dialogue systems, extensively covering the popular techniques. We speculate that this work is a good starting point for academics who are new to the dialogue systems or those who want to quickly grasp up-to-date techniques in this area.

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as the associated discourse involves goal-driven dialogue that often transforms naturally into more free-form chat. This paper provides two contributions. First, until now there has been no publicly available large-scale dataset consisting of real-world dialogues centered around recommendations. To address this issue and to facilitate our exploration here, we have collected ReDial, a dataset consisting of over 10,000 conversations centered around the theme of providing movie recommendations. We make this data available to the community for further research. Second, we use this dataset to explore multiple facets of conversational recommendations. In particular we explore new neural architectures, mechanisms, and methods suitable for composing conversational recommendation systems. Our dataset allows us to systematically probe model sub-components addressing different parts of the overall problem domain ranging from: sentiment analysis and cold-start recommendation generation to detailed aspects of how natural language is used in this setting in the real world. We combine such sub-components into a full-blown dialogue system and examine its behavior.

Given the growing importance of AI literacy, we decided to write this tutorial to help narrow the gap between the discourse among those who study language models -- the core technology underlying ChatGPT and similar products -- and those who are intrigued and want to learn more about them. In short, we believe the perspective of researchers and educators can add some clarity to the public's understanding of the technologies beyond what's currently available, which tends to be either extremely technical or promotional material generated about products by their purveyors. Our approach teases apart the concept of a language model from products built on them, from the behaviors attributed to or desired from those products, and from claims about similarity to human cognition. As a starting point, we (1) offer a scientific viewpoint that focuses on questions amenable to study through experimentation; (2) situate language models as they are today in the context of the research that led to their development; and (3) describe the boundaries of what is known about the models at this writing.

In recent years, research in text summarization has mainly focused on the news domain, where texts are typically short and have strong layout features. The task of full-book summarization presents additional challenges which are hard to tackle with current resources, due to their limited size and availability in English only. To overcome these limitations, we present "Echoes from Alexandria", or in shortened form, "Echoes", a large resource for multilingual book summarization. Echoes features three novel datasets: i) Echo-Wiki, for multilingual book summarization, ii) Echo-XSum, for extremely-compressive multilingual book summarization, and iii) Echo-FairySum, for extractive book summarization. To the best of our knowledge, Echoes, with its thousands of books and summaries, is the largest resource, and the first to be multilingual, featuring 5 languages and 25 language pairs. In addition to Echoes, we also introduce a new extractive-then-abstractive baseline, and, supported by our experimental results and manual analysis of the summaries generated, we argue that this baseline is more suitable for book summarization than purely-abstractive approaches. We release our resource and software at https://github.com/Babelscape/echoes-from-alexandria in the hope of fostering innovative research in multilingual book summarization.

This paper describes the IUST NLP Lab submission to the Prompting Large Language Models as Explainable Metrics Shared Task at the Eval4NLP 2023 Workshop on Evaluation & Comparison of NLP Systems. We have proposed a zero-shot prompt-based strategy for explainable evaluation of the summarization task using Large Language Models (LLMs). The conducted experiments demonstrate the promising potential of LLMs as evaluation metrics in Natural Language Processing (NLP), particularly in the field of summarization. Both few-shot and zero-shot approaches are employed in these experiments. The performance of our best provided prompts achieved a Kendall correlation of 0.477 with human evaluations in the text summarization task on the test data. Code and results are publicly available on GitHub.

While recent work in abstractive summarization has resulted in higher scores in automatic metrics, there is little understanding on how these systems combine information taken from multiple document sentences. In this paper, we analyze the outputs of five state-of-the-art abstractive summarizers, focusing on summary sentences that are formed by sentence fusion. We ask assessors to judge the grammaticality, faithfulness, and method of fusion for summary sentences. Our analysis reveals that system sentences are mostly grammatical, but often fail to remain faithful to the original article.

Large language models (LLMs) have demonstrated the capacity to improve summary quality by mirroring a human-like iterative process of critique and refinement starting from the initial draft. Two strategies are designed to perform this iterative process: Prompt Chaining and Stepwise Prompt. Prompt chaining orchestrates the drafting, critiquing, and refining phases through a series of three discrete prompts, while Stepwise prompt integrates these phases within a single prompt. However, the relative effectiveness of the two methods has not been extensively studied. This paper is dedicated to examining and comparing these two methods in the context of text summarization to ascertain which method stands out as the most effective. Experimental results show that the prompt chaining method can produce a more favorable outcome. This might be because stepwise prompt might produce a simulated refinement process according to our various experiments. Since refinement is adaptable to diverse tasks, our conclusions have the potential to be extrapolated to other applications, thereby offering insights that may contribute to the broader development of LLMs.

We conduct a feasibility study into the applicability of answer-agnostic question generation models to textbook passages. We show that a significant portion of errors in such systems arise from asking irrelevant or uninterpretable questions and that such errors can be ameliorated by providing summarized input. We find that giving these models human-written summaries instead of the original text results in a significant increase in acceptability of generated questions (33% rightarrow 83%) as determined by expert annotators. We also find that, in the absence of human-written summaries, automatic summarization can serve as a good middle ground.

Text summarization is a critical Natural Language Processing (NLP) task with applications ranging from information retrieval to content generation. Leveraging Large Language Models (LLMs) has shown remarkable promise in enhancing summarization techniques. This paper embarks on an exploration of text summarization with a diverse set of LLMs, including MPT-7b-instruct, falcon-7b-instruct, and OpenAI ChatGPT text-davinci-003 models. The experiment was performed with different hyperparameters and evaluated the generated summaries using widely accepted metrics such as the Bilingual Evaluation Understudy (BLEU) Score, Recall-Oriented Understudy for Gisting Evaluation (ROUGE) Score, and Bidirectional Encoder Representations from Transformers (BERT) Score. According to the experiment, text-davinci-003 outperformed the others. This investigation involved two distinct datasets: CNN Daily Mail and XSum. Its primary objective was to provide a comprehensive understanding of the performance of Large Language Models (LLMs) when applied to different datasets. The assessment of these models' effectiveness contributes valuable insights to researchers and practitioners within the NLP domain. This work serves as a resource for those interested in harnessing the potential of LLMs for text summarization and lays the foundation for the development of advanced Generative AI applications aimed at addressing a wide spectrum of business challenges.

Enabling engagement of manga by visually impaired individuals presents a significant challenge due to its inherently visual nature. With the goal of fostering accessibility, this paper aims to generate a dialogue transcript of a complete manga chapter, entirely automatically, with a particular emphasis on ensuring narrative consistency. This entails identifying (i) what is being said, i.e., detecting the texts on each page and classifying them into essential vs non-essential, and (ii) who is saying it, i.e., attributing each dialogue to its speaker, while ensuring the same characters are named consistently throughout the chapter. To this end, we introduce: (i) Magiv2, a model that is capable of generating high-quality chapter-wide manga transcripts with named characters and significantly higher precision in speaker diarisation over prior works; (ii) an extension of the PopManga evaluation dataset, which now includes annotations for speech-bubble tail boxes, associations of text to corresponding tails, classifications of text as essential or non-essential, and the identity for each character box; and (iii) a new character bank dataset, which comprises over 11K characters from 76 manga series, featuring 11.5K exemplar character images in total, as well as a list of chapters in which they appear. The code, trained model, and both datasets can be found at: https://github.com/ragavsachdeva/magi

Summarization is the task of compressing source document(s) into coherent and succinct passages. This is a valuable tool to present users with concise and accurate sketch of the top ranked documents related to their queries. Query-based multi-document summarization (qMDS) addresses this pervasive need, but the research is severely limited due to lack of training and evaluation datasets as existing single-document and multi-document summarization datasets are inadequate in form and scale. We propose a scalable approach called AQuaMuSe to automatically mine qMDS examples from question answering datasets and large document corpora. Our approach is unique in the sense that it can general a dual dataset -- for extractive and abstractive summaries both. We publicly release a specific instance of an AQuaMuSe dataset with 5,519 query-based summaries, each associated with an average of 6 input documents selected from an index of 355M documents from Common Crawl. Extensive evaluation of the dataset along with baseline summarization model experiments are provided.

Since the advent of chatbots in the commercial sector, they have been widely employed in the customer service department. Typically, these commercial chatbots are retrieval-based, so they are unable to respond to queries absent in the provided dataset. On the contrary, generative chatbots try to create the most appropriate response, but are mostly unable to create a smooth flow in the customer-bot dialog. Since the client has few options left for continuing after receiving a response, the dialog becomes short. Through our work, we try to maximize the intelligence of a simple conversational agent so it can answer unseen queries, and generate follow-up questions or remarks. We have built a chatbot for a jewelry shop that finds the underlying objective of the customer's query by finding similarity of the input to patterns in the corpus. Our system features an audio input interface for clients, so they may speak to it in natural language. After converting the audio to text, we trained the model to extract the intent of the query, to find an appropriate response and to speak to the client in a natural human voice. To gauge the system's performance, we used performance metrics such as Recall, Precision and F1 score.

Models for question answering, dialogue agents, and summarization often interpret the meaning of a sentence in a rich context and use that meaning in a new context. Taking excerpts of text can be problematic, as key pieces may not be explicit in a local window. We isolate and define the problem of sentence decontextualization: taking a sentence together with its context and rewriting it to be interpretable out of context, while preserving its meaning. We describe an annotation procedure, collect data on the Wikipedia corpus, and use the data to train models to automatically decontextualize sentences. We present preliminary studies that show the value of sentence decontextualization in a user facing task, and as preprocessing for systems that perform document understanding. We argue that decontextualization is an important subtask in many downstream applications, and that the definitions and resources provided can benefit tasks that operate on sentences that occur in a richer context.

Multimodal LLMs are the natural evolution of LLMs, and enlarge their capabilities so as to work beyond the pure textual modality. As research is being carried out to design novel architectures and vision-and-language adapters, in this paper we concentrate on endowing such models with the capability of answering questions that require external knowledge. Our approach, termed Wiki-LLaVA, aims at integrating an external knowledge source of multimodal documents, which is accessed through a hierarchical retrieval pipeline. Relevant passages, using this approach, are retrieved from the external knowledge source and employed as additional context for the LLM, augmenting the effectiveness and precision of generated dialogues. We conduct extensive experiments on datasets tailored for visual question answering with external data and demonstrate the appropriateness of our approach.

This paper explores the rapid development of a telephone call summarization system utilizing large language models (LLMs). Our approach involves initial experiments with prompting existing LLMs to generate summaries of telephone conversations, followed by the creation of a tailored synthetic training dataset utilizing stronger frontier models. We place special focus on the diversity of the generated data and on the ability to control the length of the generated summaries to meet various use-case specific requirements. The effectiveness of our method is evaluated using two state-of-the-art LLM-as-a-judge-based evaluation techniques to ensure the quality and relevance of the summaries. Our results show that fine-tuned Llama-2-7B-based summarization model performs on-par with GPT-4 in terms of factual accuracy, completeness and conciseness. Our findings demonstrate the potential for quickly bootstrapping a practical and efficient call summarization system.

This paper shows how LLMs (Large Language Models) may be used to estimate a summary of the emotional state associated with piece of text. The summary of emotional state is a dictionary of words used to describe emotion together with the probability of the word appearing after a prompt comprising the original text and an emotion eliciting tail. Through emotion analysis of Amazon product reviews we demonstrate emotion descriptors can be mapped into a PCA type space. It was hoped that text descriptions of actions to improve a current text described state could also be elicited through a tail prompt. Experiment seemed to indicate that this is not straightforward to make work. This failure put our hoped for selection of action via choosing the best predict ed outcome via comparing emotional responses out of reach for the moment.

Large language models (LLMs) have shown promise for automatic summarization but the reasons behind their successes are poorly understood. By conducting a human evaluation on ten LLMs across different pretraining methods, prompts, and model scales, we make two important observations. First, we find instruction tuning, and not model size, is the key to the LLM's zero-shot summarization capability. Second, existing studies have been limited by low-quality references, leading to underestimates of human performance and lower few-shot and finetuning performance. To better evaluate LLMs, we perform human evaluation over high-quality summaries we collect from freelance writers. Despite major stylistic differences such as the amount of paraphrasing, we find that LMM summaries are judged to be on par with human written summaries.

Large Language Models (LLMs) have demonstrated impressive performance across a wide range of NLP tasks, including summarization. LLMs inherently produce abstractive summaries by paraphrasing the original text, while the generation of extractive summaries - selecting specific subsets from the original text - remains largely unexplored. LLMs have a limited context window size, restricting the amount of data that can be processed at once. We tackle this challenge by introducing LaMSUM, a novel multi-level framework designed to generate extractive summaries from large collections of user-generated text using LLMs. LaMSUM integrates summarization with different voting methods to achieve robust summaries. Extensive evaluation using four popular LLMs (Llama 3, Mixtral, Gemini, GPT-4o) demonstrates that LaMSUM outperforms state-of-the-art extractive summarization methods. Overall, this work represents one of the first attempts to achieve extractive summarization by leveraging the power of LLMs, and is likely to spark further interest within the research community.

This paper introduces CaseSumm, a novel dataset for long-context summarization in the legal domain that addresses the need for longer and more complex datasets for summarization evaluation. We collect 25.6K U.S. Supreme Court (SCOTUS) opinions and their official summaries, known as "syllabuses." Our dataset is the largest open legal case summarization dataset, and is the first to include summaries of SCOTUS decisions dating back to 1815. We also present a comprehensive evaluation of LLM-generated summaries using both automatic metrics and expert human evaluation, revealing discrepancies between these assessment methods. Our evaluation shows Mistral 7b, a smaller open-source model, outperforms larger models on most automatic metrics and successfully generates syllabus-like summaries. In contrast, human expert annotators indicate that Mistral summaries contain hallucinations. The annotators consistently rank GPT-4 summaries as clearer and exhibiting greater sensitivity and specificity. Further, we find that LLM-based evaluations are not more correlated with human evaluations than traditional automatic metrics. Furthermore, our analysis identifies specific hallucinations in generated summaries, including precedent citation errors and misrepresentations of case facts. These findings demonstrate the limitations of current automatic evaluation methods for legal summarization and highlight the critical role of human evaluation in assessing summary quality, particularly in complex, high-stakes domains. CaseSumm is available at https://huggingface.co/datasets/ChicagoHAI/CaseSumm

Multi-turn conversation understanding is a major challenge for building intelligent dialogue systems. This work focuses on retrieval-based response matching for multi-turn conversation whose related work simply concatenates the conversation utterances, ignoring the interactions among previous utterances for context modeling. In this paper, we formulate previous utterances into context using a proposed deep utterance aggregation model to form a fine-grained context representation. In detail, a self-matching attention is first introduced to route the vital information in each utterance. Then the model matches a response with each refined utterance and the final matching score is obtained after attentive turns aggregation. Experimental results show our model outperforms the state-of-the-art methods on three multi-turn conversation benchmarks, including a newly introduced e-commerce dialogue corpus.

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's iteration, the task consists of three subtasks: detecting whether a turn is knowledge seeking, selecting the relevant knowledge document and finally generating a grounded response. This year, the focus lies on adapting the system to noisy ASR transcripts. We explore different approaches to make the models more robust to this type of input and to adapt the generated responses to the style of spoken conversations. For the latter, we get the best results with a noisy channel model that additionally reduces the number of short and generic responses. Our best system achieved the 1st rank in the automatic and the 3rd rank in the human evaluation of the challenge.

Task-oriented dialogue (TOD) systems are commonly designed with the presumption that each utterance represents a single intent. However, this assumption may not accurately reflect real-world situations, where users frequently express multiple intents within a single utterance. While there is an emerging interest in multi-intent detection (MID), existing in-domain datasets such as MixATIS and MixSNIPS have limitations in their formulation. To address these issues, we present BlendX, a suite of refined datasets featuring more diverse patterns than their predecessors, elevating both its complexity and diversity. For dataset construction, we utilize both rule-based heuristics as well as a generative tool -- OpenAI's ChatGPT -- which is augmented with a similarity-driven strategy for utterance selection. To ensure the quality of the proposed datasets, we also introduce three novel metrics that assess the statistical properties of an utterance related to word count, conjunction use, and pronoun usage. Extensive experiments on BlendX reveal that state-of-the-art MID models struggle with the challenges posed by the new datasets, highlighting the need to reexamine the current state of the MID field. The dataset is available at https://github.com/HYU-NLP/BlendX.

This paper introduces PublicHearingBR, a Brazilian Portuguese dataset designed for summarizing long documents. The dataset consists of transcripts of public hearings held by the Brazilian Chamber of Deputies, paired with news articles and structured summaries containing the individuals participating in the hearing and their statements or opinions. The dataset supports the development and evaluation of long document summarization systems in Portuguese. Our contributions include the dataset, a hybrid summarization system to establish a baseline for future studies, and a discussion on evaluation metrics for summarization involving large language models, addressing the challenge of hallucination in the generated summaries. As a result of this discussion, the dataset also provides annotated data that can be used in Natural Language Inference tasks in Portuguese.

We present NEWSROOM, a summarization dataset of 1.3 million articles and summaries written by authors and editors in newsrooms of 38 major news publications. Extracted from search and social media metadata between 1998 and 2017, these high-quality summaries demonstrate high diversity of summarization styles. In particular, the summaries combine abstractive and extractive strategies, borrowing words and phrases from articles at varying rates. We analyze the extraction strategies used in NEWSROOM summaries against other datasets to quantify the diversity and difficulty of our new data, and train existing methods on the data to evaluate its utility and challenges.

How well can large language models (LLMs) generate summaries? We develop new datasets and conduct human evaluation experiments to evaluate the zero-shot generation capability of LLMs across five distinct summarization tasks. Our findings indicate a clear preference among human evaluators for LLM-generated summaries over human-written summaries and summaries generated by fine-tuned models. Specifically, LLM-generated summaries exhibit better factual consistency and fewer instances of extrinsic hallucinations. Due to the satisfactory performance of LLMs in summarization tasks (even surpassing the benchmark of reference summaries), we believe that most conventional works in the field of text summarization are no longer necessary in the era of LLMs. However, we recognize that there are still some directions worth exploring, such as the creation of novel datasets with higher quality and more reliable evaluation methods.

The goal of automated summarization techniques (Paice, 1990; Kupiec et al, 1995) is to condense text by focusing on the most critical information. Generative large language models (LLMs) have shown to be robust summarizers, yet traditional metrics struggle to capture resulting performance (Goyal et al, 2022) in more powerful LLMs. In safety-critical domains such as medicine, more rigorous evaluation is required, especially given the potential for LLMs to omit important information in the resulting summary. We propose MED-OMIT, a new omission benchmark for medical summarization. Given a doctor-patient conversation and a generated summary, MED-OMIT categorizes the chat into a set of facts and identifies which are omitted from the summary. We further propose to determine fact importance by simulating the impact of each fact on a downstream clinical task: differential diagnosis (DDx) generation. MED-OMIT leverages LLM prompt-based approaches which categorize the importance of facts and cluster them as supporting or negating evidence to the diagnosis. We evaluate MED-OMIT on a publicly-released dataset of patient-doctor conversations and find that MED-OMIT captures omissions better than alternative metrics.

We provide a literature review about Automatic Text Summarization (ATS) systems. We consider a citation-based approach. We start with some popular and well-known papers that we have in hand about each topic we want to cover and we have tracked the "backward citations" (papers that are cited by the set of papers we knew beforehand) and the "forward citations" (newer papers that cite the set of papers we knew beforehand). In order to organize the different methods, we present the diverse approaches to ATS guided by the mechanisms they use to generate a summary. Besides presenting the methods, we also present an extensive review of the datasets available for summarization tasks and the methods used to evaluate the quality of the summaries. Finally, we present an empirical exploration of these methods using the CNN Corpus dataset that provides golden summaries for extractive and abstractive methods.

Large datasets are essential for neural modeling of many NLP tasks. Current publicly available open-domain dialogue datasets offer a trade-off between quality (e.g., DailyDialog) and size (e.g., Opensubtitles). We narrow this gap by building a high-quality dataset of 14.8M utterances in English, and smaller datasets in German, Dutch, Spanish, Portuguese, Italian, and Hungarian. We extract and process dialogues from public-domain books made available by Project Gutenberg. We describe our dialogue extraction pipeline, analyze the effects of the various heuristics used, and present an error analysis of extracted dialogues. Finally, we conduct experiments showing that better response quality can be achieved in zero-shot and finetuning settings by training on our data than on the larger but much noisier Opensubtitles dataset. Our open-source pipeline (https://github.com/ricsinaruto/gutenberg-dialog) can be extended to further languages with little additional effort. Researchers can also build their versions of existing datasets by adjusting various trade-off parameters. We also built a web demo for interacting with our models: https://ricsinaruto.github.io/chatbot.html.

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel "Self-Explanation" prompting strategy to enhance the comprehension abilities of LLMs in multi-turn dialogues. This task-agnostic approach requires the model to analyze each dialogue utterance before task execution, thereby improving performance across various dialogue-centric tasks. Experimental results from six benchmark datasets confirm that our method consistently outperforms other zero-shot prompts and matches or exceeds the efficacy of few-shot prompts, demonstrating its potential as a powerful tool in enhancing LLMs' comprehension in complex dialogue tasks.

Automatic summarization of legal case judgements has traditionally been attempted by using extractive summarization methods. However, in recent years, abstractive summarization models are gaining popularity since they can generate more natural and coherent summaries. Legal domain-specific pre-trained abstractive summarization models are now available. Moreover, general-domain pre-trained Large Language Models (LLMs), such as ChatGPT, are known to generate high-quality text and have the capacity for text summarization. Hence it is natural to ask if these models are ready for off-the-shelf application to automatically generate abstractive summaries for case judgements. To explore this question, we apply several state-of-the-art domain-specific abstractive summarization models and general-domain LLMs on Indian court case judgements, and check the quality of the generated summaries. In addition to standard metrics for summary quality, we check for inconsistencies and hallucinations in the summaries. We see that abstractive summarization models generally achieve slightly higher scores than extractive models in terms of standard summary evaluation metrics such as ROUGE and BLEU. However, we often find inconsistent or hallucinated information in the generated abstractive summaries. Overall, our investigation indicates that the pre-trained abstractive summarization models and LLMs are not yet ready for fully automatic deployment for case judgement summarization; rather a human-in-the-loop approach including manual checks for inconsistencies is more suitable at present.

Query-focused summarization (QFS) aims to produce summaries that answer particular questions of interest, enabling greater user control and personalization. While recently released datasets, such as QMSum or AQuaMuSe, facilitate research efforts in QFS, the field lacks a comprehensive study of the broad space of applicable modeling methods. In this paper we conduct a systematic exploration of neural approaches to QFS, considering two general classes of methods: two-stage extractive-abstractive solutions and end-to-end models. Within those categories, we investigate existing models and explore strategies for transfer learning. We also present two modeling extensions that achieve state-of-the-art performance on the QMSum dataset, up to a margin of 3.38 ROUGE-1, 3.72 ROUGE2, and 3.28 ROUGE-L when combined with transfer learning strategies. Results from human evaluation suggest that the best models produce more comprehensive and factually consistent summaries compared to a baseline model. Code and checkpoints are made publicly available: https://github.com/salesforce/query-focused-sum.

In this paper, we study abstractive summarization for open-domain videos. Unlike the traditional text news summarization, the goal is less to "compress" text information but rather to provide a fluent textual summary of information that has been collected and fused from different source modalities, in our case video and audio transcripts (or text). We show how a multi-source sequence-to-sequence model with hierarchical attention can integrate information from different modalities into a coherent output, compare various models trained with different modalities and present pilot experiments on the How2 corpus of instructional videos. We also propose a new evaluation metric (Content F1) for abstractive summarization task that measures semantic adequacy rather than fluency of the summaries, which is covered by metrics like ROUGE and BLEU.

We argue that enabling human-AI dialogue, purposed to support joint reasoning (i.e., 'inquiry'), is important for ensuring that AI decision making is aligned with human values and preferences. In particular, we point to logic-based models of argumentation and dialogue, and suggest that the traditional focus on persuasion dialogues be replaced by a focus on inquiry dialogues, and the distinct challenges that joint inquiry raises. Given recent dramatic advances in the performance of large language models (LLMs), and the anticipated increase in their use for decision making, we provide a roadmap for research into inquiry dialogues for supporting joint human-LLM reasoning tasks that are ethically salient, and that thereby require that decisions are value aligned.

We propose MultiDoc2Dial, a new task and dataset on modeling goal-oriented dialogues grounded in multiple documents. Most previous works treat document-grounded dialogue modeling as a machine reading comprehension task based on a single given document or passage. In this work, we aim to address more realistic scenarios where a goal-oriented information-seeking conversation involves multiple topics, and hence is grounded on different documents. To facilitate such a task, we introduce a new dataset that contains dialogues grounded in multiple documents from four different domains. We also explore modeling the dialogue-based and document-based context in the dataset. We present strong baseline approaches and various experimental results, aiming to support further research efforts on such a task.

State-of-the-art summarization systems can generate highly fluent summaries. These summaries, however, may contain factual inconsistencies and/or information not present in the source. Hence, an important component of assessing the quality of summaries is to determine whether there is information consistency between the source and the summary. Existing approaches are typically based on lexical matching or representation-based methods. In this work, we introduce an alternative scheme based on standard information-theoretic measures in which the information present in the source and summary is directly compared. We propose a Multiple-choice Question Answering and Generation framework, MQAG, which approximates the information consistency by computing the expected KL-divergence between summary and source answer distributions over automatically generated multiple-choice questions. This approach exploits multiple-choice answer probabilities, as predicted answer distributions can be easily compared. We conduct experiments on four summary evaluation datasets: QAG-CNNDM/XSum, XSum-Faithfulness, Podcast Assessment, and SummEval. Experiments show that MQAG (using models trained on RACE) outperforms existing evaluation methods on the majority of tasks.

We present WeaverBird, an intelligent dialogue system designed specifically for the finance domain. Our system harnesses a large language model of GPT architecture that has been tuned using extensive corpora of finance-related text. As a result, our system possesses the capability to understand complex financial queries, such as "How should I manage my investments during inflation?", and provide informed responses. Furthermore, our system incorporates a local knowledge base and a search engine to retrieve relevant information. The final responses are conditioned on the search results and include proper citations to the sources, thus enjoying an enhanced credibility. Through a range of finance-related questions, we have demonstrated the superior performance of our system compared to other models. To experience our system firsthand, users can interact with our live demo at https://weaverbird.ttic.edu, as well as watch our 2-min video illustration at https://www.youtube.com/watch?v=fyV2qQkX6Tc.

Accessing medical literature is difficult for laypeople as the content is written for specialists and contains medical jargon. Automated text simplification methods offer a potential means to address this issue. In this work, we propose a summarize-then-simplify two-stage strategy, which we call NapSS, identifying the relevant content to simplify while ensuring that the original narrative flow is preserved. In this approach, we first generate reference summaries via sentence matching between the original and the simplified abstracts. These summaries are then used to train an extractive summarizer, learning the most relevant content to be simplified. Then, to ensure the narrative consistency of the simplified text, we synthesize auxiliary narrative prompts combining key phrases derived from the syntactical analyses of the original text. Our model achieves results significantly better than the seq2seq baseline on an English medical corpus, yielding 3%~4% absolute improvements in terms of lexical similarity, and providing a further 1.1% improvement of SARI score when combined with the baseline. We also highlight shortcomings of existing evaluation methods, and introduce new metrics that take into account both lexical and high-level semantic similarity. A human evaluation conducted on a random sample of the test set further establishes the effectiveness of the proposed approach. Codes and models are released here: https://github.com/LuJunru/NapSS.

We introduce RadioTalk, a corpus of speech recognition transcripts sampled from talk radio broadcasts in the United States between October of 2018 and March of 2019. The corpus is intended for use by researchers in the fields of natural language processing, conversational analysis, and the social sciences. The corpus encompasses approximately 2.8 billion words of automatically transcribed speech from 284,000 hours of radio, together with metadata about the speech, such as geographical location, speaker turn boundaries, gender, and radio program information. In this paper we summarize why and how we prepared the corpus, give some descriptive statistics on stations, shows and speakers, and carry out a few high-level analyses.

Competitive Debate's increasingly technical nature has left competitors looking for tools to accelerate evidence production. We find that the unique type of extractive summarization performed by competitive debaters - summarization with a bias towards a particular target meaning - can be performed using the latest innovations in unsupervised pre-trained text vectorization models. We introduce CX_DB8, a queryable word-level extractive summarizer and evidence creation framework, which allows for rapid, biasable summarization of arbitarily sized texts. CX_DB8s usage of the embedding framework Flair means that as the underlying models improve, CX_DB8 will also improve. We observe that CX_DB8 also functions as a semantic search engine, and has application as a supplement to traditional "find" functionality in programs and webpages. CX_DB8 is currently used by competitive debaters and is made available to the public at https://github.com/Hellisotherpeople/CX_DB8

Negotiation is one of the crucial abilities in human communication, and there has been a resurgent research interest in negotiation dialogue systems recently, which goal is to empower intelligent agents with such ability that can efficiently help humans resolve conflicts or reach beneficial agreements. Although there have been many explorations in negotiation dialogue systems, a systematic review of this task has to date remained notably absent. To this end, we aim to fill this gap by reviewing contemporary studies in the emerging field of negotiation dialogue systems, covering benchmarks, evaluations, and methodologies. Furthermore, we also discuss potential future directions, including multi-modal, multi-party, and cross-cultural negotiation scenarios. Our goal is to provide the community with a systematic overview of negotiation dialogue systems and to inspire future research.

Summary sentences produced by abstractive summarization models may be coherent and comprehensive, but they lack control and rely heavily on reference summaries. The BRIO training paradigm assumes a non-deterministic distribution to reduce the model's dependence on reference summaries, and improve model performance during inference. This paper presents a straightforward but effective technique to improve abstractive summaries by fine-tuning pre-trained language models, and training them with the BRIO paradigm. We build a text summarization dataset for Vietnamese, called VieSum. We perform experiments with abstractive summarization models trained with the BRIO paradigm on the CNNDM and the VieSum datasets. The results show that the models, trained on basic hardware, outperform all existing abstractive summarization models, especially for Vietnamese.

In this work, we propose a Multi-LLM summarization framework, and investigate two different multi-LLM strategies including centralized and decentralized. Our multi-LLM summarization framework has two fundamentally important steps at each round of conversation: generation and evaluation. These steps are different depending on whether our multi-LLM decentralized summarization is used or centralized. In both our multi-LLM decentralized and centralized strategies, we have k different LLMs that generate diverse summaries of the text. However, during evaluation, our multi-LLM centralized summarization approach leverages a single LLM to evaluate the summaries and select the best one whereas k LLMs are used for decentralized multi-LLM summarization. Overall, we find that our multi-LLM summarization approaches significantly outperform the baselines that leverage only a single LLM by up to 3x. These results indicate the effectiveness of multi-LLM approaches for summarization.

Summarization evaluation remains an open research problem: current metrics such as ROUGE are known to be limited and to correlate poorly with human judgments. To alleviate this issue, recent work has proposed evaluation metrics which rely on question answering models to assess whether a summary contains all the relevant information in its source document. Though promising, the proposed approaches have so far failed to correlate better than ROUGE with human judgments. In this paper, we extend previous approaches and propose a unified framework, named QuestEval. In contrast to established metrics such as ROUGE or BERTScore, QuestEval does not require any ground-truth reference. Nonetheless, QuestEval substantially improves the correlation with human judgments over four evaluation dimensions (consistency, coherence, fluency, and relevance), as shown in the extensive experiments we report.

Despite recent progress in open-domain dialogue evaluation, how to develop automatic metrics remains an open problem. We explore the potential of dialogue evaluation featuring dialog act information, which was hardly explicitly modeled in previous methods. However, defined at the utterance level in general, dialog act is of coarse granularity, as an utterance can contain multiple segments possessing different functions. Hence, we propose segment act, an extension of dialog act from utterance level to segment level, and crowdsource a large-scale dataset for it. To utilize segment act flows, sequences of segment acts, for evaluation, we develop the first consensus-based dialogue evaluation framework, FlowEval. This framework provides a reference-free approach for dialog evaluation by finding pseudo-references. Extensive experiments against strong baselines on three benchmark datasets demonstrate the effectiveness and other desirable characteristics of our FlowEval, pointing out a potential path for better dialogue evaluation.

Abstractive summarization for long-form narrative texts such as movie scripts is challenging due to the computational and memory constraints of current language models. A movie script typically comprises a large number of scenes; however, only a fraction of these scenes are salient, i.e., important for understanding the overall narrative. The salience of a scene can be operationalized by considering it as salient if it is mentioned in the summary. Automatically identifying salient scenes is difficult due to the lack of suitable datasets. In this work, we introduce a scene saliency dataset that consists of human-annotated salient scenes for 100 movies. We propose a two-stage abstractive summarization approach which first identifies the salient scenes in script and then generates a summary using only those scenes. Using QA-based evaluation, we show that our model outperforms previous state-of-the-art summarization methods and reflects the information content of a movie more accurately than a model that takes the whole movie script as input.

In this study, we tackle the challenge of inadequate and costly training data that has hindered the development of conversational question answering (ConvQA) systems. Enterprises have a large corpus of diverse internal documents. Instead of relying on a searching engine, a more compelling approach for people to comprehend these documents is to create a dialogue system. In this paper, we propose a robust dialog synthesising method. We learn the segmentation of data for the dialog task instead of using segmenting at sentence boundaries. The synthetic dataset generated by our proposed method achieves superior quality when compared to WikiDialog, as assessed through machine and human evaluations. By employing our inpainted data for ConvQA retrieval system pre-training, we observed a notable improvement in performance across OR-QuAC benchmarks.

Medical dialogue systems (MDS) aim to provide patients with medical services, such as diagnosis and prescription. Since most patients cannot precisely describe their symptoms, dialogue understanding is challenging for MDS. Previous studies mainly addressed this by extracting the mentioned medical entities as critical dialogue history information. In this work, we argue that it is also essential to capture the transitions of the medical entities and the doctor's dialogue acts in each turn, as they help the understanding of how the dialogue flows and enhance the prediction of the entities and dialogue acts to be adopted in the following turn. Correspondingly, we propose a Dual Flow enhanced Medical (DFMed) dialogue generation framework. It extracts the medical entities and dialogue acts used in the dialogue history and models their transitions with an entity-centric graph flow and a sequential act flow, respectively. We employ two sequential models to encode them and devise an interweaving component to enhance their interactions. Experiments on two datasets demonstrate that our method exceeds baselines in both automatic and manual evaluations.

Welsh is an official language in Wales and is spoken by an estimated 884,300 people (29.2% of the population of Wales). Despite this status and estimated increase in speaker numbers since the last (2011) census, Welsh remains a minority language undergoing revitalization and promotion by Welsh Government and relevant stakeholders. As part of the effort to increase the availability of Welsh digital technology, this paper introduces the first Welsh summarisation dataset, which we provide freely for research purposes to help advance the work on Welsh text summarization. The dataset was created by Welsh speakers by manually summarising Welsh Wikipedia articles. In addition, the paper discusses the implementation and evaluation of different summarisation systems for Welsh. The summarization systems and results will serve as benchmarks for the development of summarises in other minority language contexts.

Modern dialog managers face the challenge of having to fulfill human-level conversational skills as part of common user expectations, including but not limited to discourse with no clear objective. Along with these requirements, agents are expected to extrapolate intent from the user's dialogue even when subjected to non-canonical forms of speech. This depends on the agent's comprehension of paraphrased forms of such utterances. Especially in low-resource languages, the lack of data is a bottleneck that prevents advancements of the comprehension performance for these types of agents. In this regard, here we demonstrate the necessity of extracting the intent argument of non-canonical directives in a natural language format, which may yield more accurate parsing, and suggest guidelines for building a parallel corpus for this purpose. Following the guidelines, we construct a Korean corpus of 50K instances of question/command-intent pairs, including the labels for classification of the utterance type. We also propose a method for mitigating class imbalance, demonstrating the potential applications of the corpus generation method and its multilingual extensibility.

Recently, large language models (LLMs) have demonstrated remarkable performance in abstractive summarization tasks. However, controllable summarization with LLMs remains underexplored, limiting their ability to generate summaries that align with specific user preferences. In this paper, we first investigate the capability of LLMs to control diverse attributes, revealing that they encounter greater challenges with numerical attributes, such as length and extractiveness, compared to linguistic attributes. To address this challenge, we propose a guide-to-explain framework (GTE) for controllable summarization. Our GTE framework enables the model to identify misaligned attributes in the initial draft and guides it in explaining errors in the previous output. Based on this reflection, the model generates a well-adjusted summary. As a result, by allowing the model to reflect on its misalignment, we generate summaries that satisfy the desired attributes in surprisingly fewer iterations than other iterative methods solely using LLMs.

Mastering commonsense understanding and reasoning is a pivotal skill essential for conducting engaging conversations. While there have been several attempts to create datasets that facilitate commonsense inferences in dialogue contexts, existing datasets tend to lack in-depth details, restate information already present in the conversation, and often fail to capture the multifaceted nature of commonsense reasoning. In response to these limitations, we compile a new synthetic dataset for commonsense reasoning in dialogue contexts using GPT, ConvoSense, that boasts greater contextual novelty, offers a higher volume of inferences per example, and substantially enriches the detail conveyed by the inferences. Our dataset contains over 500,000 inferences across 12,000 dialogues with 10 popular inference types, which empowers the training of generative commonsense models for dialogue that are superior in producing plausible inferences with high novelty when compared to models trained on the previous datasets. To the best of our knowledge, ConvoSense is the first of its kind to provide such a multitude of novel inferences at such a large scale.

This paper gives an overview of the Schema-Guided Dialogue State Tracking task of the 8th Dialogue System Technology Challenge. The goal of this task is to develop dialogue state tracking models suitable for large-scale virtual assistants, with a focus on data-efficient joint modeling across domains and zero-shot generalization to new APIs. This task provided a new dataset consisting of over 16000 dialogues in the training set spanning 16 domains to highlight these challenges, and a baseline model capable of zero-shot generalization to new APIs. Twenty-five teams participated, developing a range of neural network models, exceeding the performance of the baseline model by a very high margin. The submissions incorporated a variety of pre-trained encoders and data augmentation techniques. This paper describes the task definition, dataset and evaluation methodology. We also summarize the approach and results of the submitted systems to highlight the overall trends in the state-of-the-art.

Summarization of clinical narratives is a long-standing research problem. Here, we introduce the task of hospital-course summarization. Given the documentation authored throughout a patient's hospitalization, generate a paragraph that tells the story of the patient admission. We construct an English, text-to-text dataset of 109,000 hospitalizations (2M source notes) and their corresponding summary proxy: the clinician-authored "Brief Hospital Course" paragraph written as part of a discharge note. Exploratory analyses reveal that the BHC paragraphs are highly abstractive with some long extracted fragments; are concise yet comprehensive; differ in style and content organization from the source notes; exhibit minimal lexical cohesion; and represent silver-standard references. Our analysis identifies multiple implications for modeling this complex, multi-document summarization task.

Existing datasets for audio understanding primarily focus on single-turn interactions (i.e. audio captioning, audio question answering) for describing audio in natural language, thus limiting understanding audio via interactive dialogue. To address this gap, we introduce Audio Dialogues: a multi-turn dialogue dataset containing 163.8k samples for general audio sounds and music. In addition to dialogues, Audio Dialogues also has question-answer pairs to understand and compare multiple input audios together. Audio Dialogues leverages a prompting-based approach and caption annotations from existing datasets to generate multi-turn dialogues using a Large Language Model (LLM). We evaluate existing audio-augmented large language models on our proposed dataset to demonstrate the complexity and applicability of Audio Dialogues. Our code for generating the dataset will be made publicly available. Detailed prompts and generated dialogues can be found on the demo website https://audiodialogues.github.io/.

Selecting the ``right'' amount of information to include in a summary is a difficult task. A good summary should be detailed and entity-centric without being overly dense and hard to follow. To better understand this tradeoff, we solicit increasingly dense GPT-4 summaries with what we refer to as a ``Chain of Density'' (CoD) prompt. Specifically, GPT-4 generates an initial entity-sparse summary before iteratively incorporating missing salient entities without increasing the length. Summaries generated by CoD are more abstractive, exhibit more fusion, and have less of a lead bias than GPT-4 summaries generated by a vanilla prompt. We conduct a human preference study on 100 CNN DailyMail articles and find that that humans prefer GPT-4 summaries that are more dense than those generated by a vanilla prompt and almost as dense as human written summaries. Qualitative analysis supports the notion that there exists a tradeoff between informativeness and readability. 500 annotated CoD summaries, as well as an extra 5,000 unannotated summaries, are freely available on HuggingFace (https://huggingface.co/datasets/griffin/chain_of_density).

Goal-directed dialogue systems aim to proactively reach a pre-determined target through multi-turn conversations. The key to achieving this task lies in planning dialogue paths that smoothly and coherently direct conversations towards the target. However, this is a challenging and under-explored task. In this work, we propose a coherent dialogue planning approach that uses a stochastic process to model the temporal dynamics of dialogue paths. We define a latent space that captures the coherence of goal-directed behavior using a Brownian bridge process, which allows us to incorporate user feedback flexibly in dialogue planning. Based on the derived latent trajectories, we generate dialogue paths explicitly using pre-trained language models. We finally employ these paths as natural language prompts to guide dialogue generation. Our experiments show that our approach generates more coherent utterances and achieves the goal with a higher success rate.

Low-resource extractive text summarization is a vital but heavily underexplored area of research. Prior literature either focuses on abstractive text summarization or prompts a large language model (LLM) like GPT-3 directly to generate summaries. In this work, we propose MixSumm for low-resource extractive text summarization. Specifically, MixSumm prompts an open-source LLM, LLaMA-3-70b, to generate documents that mix information from multiple topics as opposed to generating documents without mixup, and then trains a summarization model on the generated dataset. We use ROUGE scores and L-Eval, a reference-free LLaMA-3-based evaluation method to measure the quality of generated summaries. We conduct extensive experiments on a challenging text summarization benchmark comprising the TweetSumm, WikiHow, and ArXiv/PubMed datasets and show that our LLM-based data augmentation framework outperforms recent prompt-based approaches for low-resource extractive summarization. Additionally, our results also demonstrate effective knowledge distillation from LLaMA-3-70b to a small BERT-based extractive summarizer.

Compared to news and chat summarization, the development of meeting summarization is hugely decelerated by the limited data. To this end, we introduce a versatile Chinese meeting summarization dataset, dubbed VCSum, consisting of 239 real-life meetings, with a total duration of over 230 hours. We claim our dataset is versatile because we provide the annotations of topic segmentation, headlines, segmentation summaries, overall meeting summaries, and salient sentences for each meeting transcript. As such, the dataset can adapt to various summarization tasks or methods, including segmentation-based summarization, multi-granularity summarization and retrieval-then-generate summarization. Our analysis confirms the effectiveness and robustness of VCSum. We also provide a set of benchmark models regarding different downstream summarization tasks on VCSum to facilitate further research. The dataset and code will be released at https://github.com/hahahawu/VCSum.

The largest store of continually updating knowledge on our planet can be accessed via internet search. In this work we study giving access to this information to conversational agents. Large language models, even though they store an impressive amount of knowledge within their weights, are known to hallucinate facts when generating dialogue (Shuster et al., 2021); moreover, those facts are frozen in time at the point of model training. In contrast, we propose an approach that learns to generate an internet search query based on the context, and then conditions on the search results to finally generate a response, a method that can employ up-to-the-minute relevant information. We train and evaluate such models on a newly collected dataset of human-human conversations whereby one of the speakers is given access to internet search during knowledgedriven discussions in order to ground their responses. We find that search-query based access of the internet in conversation provides superior performance compared to existing approaches that either use no augmentation or FAISS-based retrieval (Lewis et al., 2020).

Automated text simplification, a technique useful for making text more accessible to people such as children and emergent bilinguals, is often thought of as a monolingual translation task from complex sentences to simplified sentences using encoder-decoder models. This view fails to account for elaborative simplification, where new information is added into the simplified text. This paper proposes to view elaborative simplification through the lens of the Question Under Discussion (QUD) framework, providing a robust way to investigate what writers elaborate upon, how they elaborate, and how elaborations fit into the discourse context by viewing elaborations as explicit answers to implicit questions. We introduce ElabQUD, consisting of 1.3K elaborations accompanied with implicit QUDs, to study these phenomena. We show that explicitly modeling QUD (via question generation) not only provides essential understanding of elaborative simplification and how the elaborations connect with the rest of the discourse, but also substantially improves the quality of elaboration generation.

Inspired by the curvature of space-time (Einstein, 1921), we introduce Curved Contrastive Learning (CCL), a novel representation learning technique for learning the relative turn distance between utterance pairs in multi-turn dialogues. The resulting bi-encoder models can guide transformers as a response ranking model towards a goal in a zero-shot fashion by projecting the goal utterance and the corresponding reply candidates into a latent space. Here the cosine similarity indicates the distance/reachability of a candidate utterance toward the corresponding goal. Furthermore, we explore how these forward-entailing language representations can be utilized for assessing the likelihood of sequences by the entailment strength i.e. through the cosine similarity of its individual members (encoded separately) as an emergent property in the curved space. These non-local properties allow us to imagine the likelihood of future patterns in dialogues, specifically by ordering/identifying future goal utterances that are multiple turns away, given a dialogue context. As part of our analysis, we investigate characteristics that make conversations (un)plannable and find strong evidence of planning capability over multiple turns (in 61.56% over 3 turns) in conversations from the DailyDialog (Li et al., 2017) dataset. Finally, we show how we achieve higher efficiency in sequence modeling tasks compared to previous work thanks to our relativistic approach, where only the last utterance needs to be encoded and computed during inference.

Interpretability tools that offer explanations in the form of a dialogue have demonstrated their efficacy in enhancing users' understanding, as one-off explanations may occasionally fall short in providing sufficient information to the user. Current solutions for dialogue-based explanations, however, require many dependencies and are not easily transferable to tasks they were not designed for. With LLMCheckup, we present an easily accessible tool that allows users to chat with any state-of-the-art large language model (LLM) about its behavior. We enable LLMs to generate all explanations by themselves and take care of intent recognition without fine-tuning, by connecting them with a broad spectrum of Explainable AI (XAI) tools, e.g. feature attributions, embedding-based similarity, and prompting strategies for counterfactual and rationale generation. LLM (self-)explanations are presented as an interactive dialogue that supports follow-up questions and generates suggestions. LLMCheckup provides tutorials for operations available in the system, catering to individuals with varying levels of expertise in XAI and supports multiple input modalities. We introduce a new parsing strategy called multi-prompt parsing substantially enhancing the parsing accuracy of LLMs. Finally, we showcase the tasks of fact checking and commonsense question answering.

We present SODA: the first publicly available, million-scale high-quality social dialogue dataset. Using SODA, we train COSMO: a generalizable conversation agent outperforming previous best-performing agents on both in- and out-of-domain datasets. In contrast to most existing crowdsourced, small-scale dialogue corpora, we distill 1.5M socially-grounded dialogues from a pre-trained language model (InstructGPT; Ouyang et al., 2022). Dialogues are distilled by contextualizing social commonsense knowledge from a knowledge graph (Atomic10x; West et al., 2022). Human evaluation shows that dialogues in SODA are more consistent, specific, and (surprisingly) natural than prior human-authored datasets - e.g., DailyDialog (Li et al., 2017), BlendedSkillTalk (Smith et al., 2020). In addition, extensive evaluations show that COSMO is significantly more natural and consistent on unseen datasets than best-performing dialogue models - e.g., GODEL (Peng et al., 2022), BlenderBot (Roller et al., 2021), DialoGPT (Zhang et al., 2020). Furthermore, it is sometimes even preferred to the original human-written gold responses. We make our data, models, and code public.

The recent success of prompting large language models like GPT-3 has led to a paradigm shift in NLP research. In this paper, we study its impact on text summarization, focusing on the classic benchmark domain of news summarization. First, we investigate how GPT-3 compares against fine-tuned models trained on large summarization datasets. We show that not only do humans overwhelmingly prefer GPT-3 summaries, prompted using only a task description, but these also do not suffer from common dataset-specific issues such as poor factuality. Next, we study what this means for evaluation, particularly the role of gold standard test sets. Our experiments show that both reference-based and reference-free automatic metrics cannot reliably evaluate GPT-3 summaries. Finally, we evaluate models on a setting beyond generic summarization, specifically keyword-based summarization, and show how dominant fine-tuning approaches compare to prompting. To support further research, we release: (a) a corpus of 10K generated summaries from fine-tuned and prompt-based models across 4 standard summarization benchmarks, (b) 1K human preference judgments comparing different systems for generic- and keyword-based summarization.

Mixed initiative in open-domain dialogue requires a system to pro-actively introduce new topics. The one-turn topic transition task explores how a system connects two topics in a cooperative and coherent manner. The goal of the task is to generate a "bridging" utterance connecting the new topic to the topic of the previous conversation turn. We are especially interested in commonsense explanations of how a new topic relates to what has been mentioned before. We first collect a new dataset of human one-turn topic transitions, which we call OTTers. We then explore different strategies used by humans when asked to complete such a task, and notice that the use of a bridging utterance to connect the two topics is the approach used the most. We finally show how existing state-of-the-art text generation models can be adapted to this task and examine the performance of these baselines on different splits of the OTTers data.

Extractive summaries are usually presented as lists of sentences with no expected cohesion between them. In this paper, we aim to enforce cohesion whilst controlling for informativeness and redundancy in summaries, in cases where the input exhibits high redundancy. The pipeline controls for redundancy in long inputs as it is consumed, and balances informativeness and cohesion during sentence selection. Our sentence selector simulates human memory to keep track of topics --modeled as lexical chains--, enforcing cohesive ties between noun phrases. Across a variety of domains, our experiments revealed that it is possible to extract highly cohesive summaries that nevertheless read as informative to humans as summaries extracted by only accounting for informativeness or redundancy. The extracted summaries exhibit smooth topic transitions between sentences as signaled by lexical chains, with chains spanning adjacent or near-adjacent sentences.

Extensive efforts in the past have been directed toward the development of summarization datasets. However, a predominant number of these resources have been (semi)-automatically generated, typically through web data crawling, resulting in subpar resources for training and evaluating summarization systems, a quality compromise that is arguably due to the substantial costs associated with generating ground-truth summaries, particularly for diverse languages and specialized domains. To address this issue, we present ACLSum, a novel summarization dataset carefully crafted and evaluated by domain experts. In contrast to previous datasets, ACLSum facilitates multi-aspect summarization of scientific papers, covering challenges, approaches, and outcomes in depth. Through extensive experiments, we evaluate the quality of our resource and the performance of models based on pretrained language models and state-of-the-art large language models (LLMs). Additionally, we explore the effectiveness of extractive versus abstractive summarization within the scholarly domain on the basis of automatically discovered aspects. Our results corroborate previous findings in the general domain and indicate the general superiority of end-to-end aspect-based summarization. Our data is released at https://github.com/sobamchan/aclsum.

Dialogue systems are usually categorized into two types, open-domain and task-oriented. The first one focuses on chatting with users and making them engage in the conversations, where selecting a proper topic to fit the dialogue context is essential for a successful dialogue. The other one focuses on a specific task instead of casual talks, e.g., finding a movie on Friday night, or playing a song. These two directions have been studied separately due to their different purposes. However, how smoothly transitioning from social chatting to task-oriented dialogues is important for triggering business opportunities, and there is no public data focusing on such scenarios. Hence, this paper focuses on investigating the conversations starting from open-domain social chatting and then gradually transitioning to task-oriented purposes, and releases a large-scale dataset with detailed annotations for encouraging this research direction. To achieve this goal, this paper proposes a framework to automatically generate many dialogues without human involvement, in which any powerful open-domain dialogue generation model can be easily leveraged. The human evaluation shows that our generated dialogue data has a natural flow at a reasonable quality, showing that our released data has a great potential of guiding future research directions and commercial activities. Furthermore, the released models allow researchers to automatically generate unlimited dialogues in the target scenarios, which can greatly benefit semi-supervised and unsupervised approaches.

Abstractive Speech Summarization (SSum) aims to generate human-like text summaries from spoken content. It encounters difficulties in handling long speech input and capturing the intricate cross-modal mapping between long speech inputs and short text summaries. Research on large language models (LLMs) and multimodal information fusion has provided new insights for addressing these challenges. In this paper, we propose an end-to-end SSum model that utilizes Q-Former as a connector for the audio-text modality and employs LLMs to generate text summaries directly from speech features. We adopt a multi-stage training approach that includes LLM based ASR and Text Summarization (TSum) tasks as auxiliary tasks. ASR tasks are used to align feature spaces and enhance the LLM's ability to handle longer speech. Then, we utilize a curriculum learning strategy to facilitate the model's transition from TSum to SSum. Finally, our model achieves competitive performance on the How-2 dataset.

This paper addresses the problem of dialogue reasoning with contextualized commonsense inference. We curate CICERO, a dataset of dyadic conversations with five types of utterance-level reasoning-based inferences: cause, subsequent event, prerequisite, motivation, and emotional reaction. The dataset contains 53,105 of such inferences from 5,672 dialogues. We use this dataset to solve relevant generative and discriminative tasks: generation of cause and subsequent event; generation of prerequisite, motivation, and listener's emotional reaction; and selection of plausible alternatives. Our results ascertain the value of such dialogue-centric commonsense knowledge datasets. It is our hope that CICERO will open new research avenues into commonsense-based dialogue reasoning.

Video summarization aims to distill the most important information from a source video to produce either an abridged clip or a textual narrative. Traditionally, different methods have been proposed depending on whether the output is a video or text, thus ignoring the correlation between the two semantically related tasks of visual summarization and textual summarization. We propose a new joint video and text summarization task. The goal is to generate both a shortened video clip along with the corresponding textual summary from a long video, collectively referred to as a cross-modal summary. The generated shortened video clip and text narratives should be semantically well aligned. To this end, we first build a large-scale human-annotated dataset -- VideoXum (X refers to different modalities). The dataset is reannotated based on ActivityNet. After we filter out the videos that do not meet the length requirements, 14,001 long videos remain in our new dataset. Each video in our reannotated dataset has human-annotated video summaries and the corresponding narrative summaries. We then design a novel end-to-end model -- VTSUM-BILP to address the challenges of our proposed task. Moreover, we propose a new metric called VT-CLIPScore to help evaluate the semantic consistency of cross-modality summary. The proposed model achieves promising performance on this new task and establishes a benchmark for future research.

To enable building and testing models on long-document comprehension, we introduce QuALITY, a multiple-choice QA dataset with context passages in English that have an average length of about 5,000 tokens, much longer than typical current models can process. Unlike in prior work with passages, our questions are written and validated by contributors who have read the entire passage, rather than relying on summaries or excerpts. In addition, only half of the questions are answerable by annotators working under tight time constraints, indicating that skimming and simple search are not enough to consistently perform well. Our baseline models perform poorly on this task (55.4%) and significantly lag behind human performance (93.5%).

In this paper, we present a prompting framework called LLMCS that leverages large language models, such as code-davinci-002 of GPT-3, to perform few-shot conversational query rewriting for conversational search. We explore three prompting methods to generate multiple query rewrites and hypothetical responses, and propose aggregating them into an integrated representation that can robustly represent the user's real contextual search intent. Experimental results on two conversational search datasets, including CAst-19 and CAsT-20, show that our approach achieves significant improvements in search effectiveness over existing baselines and manual rewrites. Notably, LLMCS can significantly outperform the state-of-the-art baselines by up to +5.9\% and +32.9\% w.r.t. NDCG@3 on CAsT-19 and CAsT-20, highlighting the vast potential of large language models for conversational search. Our code will be released at https://github.com/kyriemao/LLMCS.

Knowing how to end and resume conversations over time is a natural part of communication, allowing for discussions to span weeks, months, or years. The duration of gaps between conversations dictates which topics are relevant and which questions to ask, and dialogue systems which do not explicitly model time may generate responses that are unnatural. In this work we explore the idea of making dialogue models aware of time, and present GapChat, a multi-session dialogue dataset in which the time between each session varies. While the dataset is constructed in real-time, progress on events in speakers' lives is simulated in order to create realistic dialogues occurring across a long timespan. We expose time information to the model and compare different representations of time and event progress. In human evaluation we show that time-aware models perform better in metrics that judge the relevance of the chosen topics and the information gained from the conversation.

In the era of modern healthcare, swiftly generating medical question summaries is crucial for informed and timely patient care. Despite the increasing complexity and volume of medical data, existing studies have focused solely on text-based summarization, neglecting the integration of visual information. Recognizing the untapped potential of combining textual queries with visual representations of medical conditions, we introduce the Multimodal Medical Question Summarization (MMQS) Dataset. This dataset, a major contribution to our work, pairs medical queries with visual aids, facilitating a richer and more nuanced understanding of patient needs. We also propose a framework, utilizing the power of Contrastive Language Image Pretraining(CLIP) and Large Language Models(LLMs), consisting of four modules that identify medical disorders, generate relevant context, filter medical concepts, and craft visually aware summaries. Our comprehensive framework harnesses the power of CLIP, a multimodal foundation model, and various general-purpose LLMs, comprising four main modules: the medical disorder identification module, the relevant context generation module, the context filtration module for distilling relevant medical concepts and knowledge, and finally, a general-purpose LLM to generate visually aware medical question summaries. Leveraging our MMQS dataset, we showcase how visual cues from images enhance the generation of medically nuanced summaries. This multimodal approach not only enhances the decision-making process in healthcare but also fosters a more nuanced understanding of patient queries, laying the groundwork for future research in personalized and responsive medical care

Most existing text summarization datasets are compiled from the news domain, where summaries have a flattened discourse structure. In such datasets, summary-worthy content often appears in the beginning of input articles. Moreover, large segments from input articles are present verbatim in their respective summaries. These issues impede the learning and evaluation of systems that can understand an article's global content structure as well as produce abstractive summaries with high compression ratio. In this work, we present a novel dataset, BIGPATENT, consisting of 1.3 million records of U.S. patent documents along with human written abstractive summaries. Compared to existing summarization datasets, BIGPATENT has the following properties: i) summaries contain a richer discourse structure with more recurring entities, ii) salient content is evenly distributed in the input, and iii) lesser and shorter extractive fragments are present in the summaries. Finally, we train and evaluate baselines and popular learning models on BIGPATENT to shed light on new challenges and motivate future directions for summarization research.

We give an overview of recent exciting achievements of deep reinforcement learning (RL). We discuss six core elements, six important mechanisms, and twelve applications. We start with background of machine learning, deep learning and reinforcement learning. Next we discuss core RL elements, including value function, in particular, Deep Q-Network (DQN), policy, reward, model, planning, and exploration. After that, we discuss important mechanisms for RL, including attention and memory, unsupervised learning, transfer learning, multi-agent RL, hierarchical RL, and learning to learn. Then we discuss various applications of RL, including games, in particular, AlphaGo, robotics, natural language processing, including dialogue systems, machine translation, and text generation, computer vision, neural architecture design, business management, finance, healthcare, Industry 4.0, smart grid, intelligent transportation systems, and computer systems. We mention topics not reviewed yet, and list a collection of RL resources. After presenting a brief summary, we close with discussions. Please see Deep Reinforcement Learning, arXiv:1810.06339, for a significant update.

With recent advancements in the area of Natural Language Processing, the focus is slowly shifting from a purely English-centric view towards more language-specific solutions, including German. Especially practical for businesses to analyze their growing amount of textual data are text summarization systems, which transform long input documents into compressed and more digestible summary texts. In this work, we assess the particular landscape of German abstractive text summarization and investigate the reasons why practically useful solutions for abstractive text summarization are still absent in industry. Our focus is two-fold, analyzing a) training resources, and b) publicly available summarization systems. We are able to show that popular existing datasets exhibit crucial flaws in their assumptions about the original sources, which frequently leads to detrimental effects on system generalization and evaluation biases. We confirm that for the most popular training dataset, MLSUM, over 50% of the training set is unsuitable for abstractive summarization purposes. Furthermore, available systems frequently fail to compare to simple baselines, and ignore more effective and efficient extractive summarization approaches. We attribute poor evaluation quality to a variety of different factors, which are investigated in more detail in this work: A lack of qualitative (and diverse) gold data considered for training, understudied (and untreated) positional biases in some of the existing datasets, and the lack of easily accessible and streamlined pre-processing strategies or analysis tools. We provide a comprehensive assessment of available models on the cleaned datasets, and find that this can lead to a reduction of more than 20 ROUGE-1 points during evaluation. The code for dataset filtering and reproducing results can be found online at https://github.com/dennlinger/summaries

We have reached a practical and realistic phase in human-support dialogue agents by developing a large language model (LLM). However, when requiring expert knowledge or anticipating the utterance content using the massive size of the dialogue database, we still need help with the utterance content's effectiveness and the efficiency of its output speed, even if using LLM. Therefore, we propose a framework that uses LLM asynchronously in the part of the system that returns an appropriate response and in the part that understands the user's intention and searches the database. In particular, noting that it takes time for the robot to speak, threading related to database searches is performed while the robot is speaking.

Summarization datasets are often assembled either by scraping naturally occurring public-domain summaries -- which are nearly always in difficult-to-work-with technical domains -- or by using approximate heuristics to extract them from everyday text -- which frequently yields unfaithful summaries. In this work, we turn to a slower but more straightforward approach to developing summarization benchmark data: We hire highly-qualified contractors to read stories and write original summaries from scratch. To amortize reading time, we collect five summaries per document, with the first giving an overview and the subsequent four addressing specific questions. We use this protocol to collect SQuALITY, a dataset of question-focused summaries built on the same public-domain short stories as the multiple-choice dataset QuALITY (Pang et al., 2021). Experiments with state-of-the-art summarization systems show that our dataset is challenging and that existing automatic evaluation metrics are weak indicators of quality.

Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general chit-chat to focused goal-oriented discourse. While these agents excel at generating high-quality responses that are relevant to prior context, they suffer from a lack of awareness of the overall direction in which the conversation is headed, and the likelihood of task success inherent therein. Thus, we propose a framework in which dialogue agents can evaluate the progression of a conversation toward or away from desired outcomes, and use this signal to inform planning for subsequent responses. Our framework is composed of three key elements: (1) the notion of a "global" dialogue state (GDS) space, (2) a task-specific progression function (PF) computed in terms of a conversation's trajectory through this space, and (3) a planning mechanism based on dialogue rollouts by which an agent may use progression signals to select its next response.

In this work, we introduce sequence-to-sequence language resources for Catalan, a moderately under-resourced language, towards two tasks, namely: Summarization and Machine Translation (MT). We present two new abstractive summarization datasets in the domain of newswire. We also introduce a parallel Catalan-English corpus, paired with three different brand new test sets. Finally, we evaluate the data presented with competing state of the art models, and we develop baselines for these tasks using a newly created Catalan BART. We release the resulting resources of this work under open license to encourage the development of language technology in Catalan.

Disentangling conversations mixed together in a single stream of messages is a difficult task, made harder by the lack of large manually annotated datasets. We created a new dataset of 77,563 messages manually annotated with reply-structure graphs that both disentangle conversations and define internal conversation structure. Our dataset is 16 times larger than all previously released datasets combined, the first to include adjudication of annotation disagreements, and the first to include context. We use our data to re-examine prior work, in particular, finding that 80% of conversations in a widely used dialogue corpus are either missing messages or contain extra messages. Our manually-annotated data presents an opportunity to develop robust data-driven methods for conversation disentanglement, which will help advance dialogue research.

Generating concise summaries of news events is a challenging natural language processing task. While journalists often curate timelines to highlight key sub-events, newcomers to a news event face challenges in catching up on its historical context. In this paper, we address this need by introducing the task of background news summarization, which complements each timeline update with a background summary of relevant preceding events. We construct a dataset by merging existing timeline datasets and asking human annotators to write a background summary for each timestep of each news event. We establish strong baseline performance using state-of-the-art summarization systems and propose a query-focused variant to generate background summaries. To evaluate background summary quality, we present a question-answering-based evaluation metric, Background Utility Score (BUS), which measures the percentage of questions about a current event timestep that a background summary answers. Our experiments show the effectiveness of instruction fine-tuned systems such as Flan-T5, in addition to strong zero-shot performance using GPT-3.5.

Chart-to-summary generation can help explore data, communicate insights, and help the visually impaired people. Multi-modal generative models have been used to produce fluent summaries, but they can suffer from factual and perceptual errors. In this work we present CHATS-CRITIC, a reference-free chart summarization metric for scoring faithfulness. CHATS-CRITIC is composed of an image-to-text model to recover the table from a chart, and a tabular entailment model applied to score the summary sentence by sentence. We find that CHATS-CRITIC evaluates the summary quality according to human ratings better than reference-based metrics, either learned or n-gram based, and can be further used to fix candidate summaries by removing not supported sentences. We then introduce CHATS-PI, a chart-to-summary pipeline that leverages CHATS-CRITIC during inference to fix and rank sampled candidates from any chart-summarization model. We evaluate CHATS-PI and CHATS-CRITIC using human raters, establishing state-of-the-art results on two popular chart-to-summary datasets.

To assess the effectiveness of any medical intervention, researchers must conduct a time-intensive and highly manual literature review. NLP systems can help to automate or assist in parts of this expensive process. In support of this goal, we release MS^2 (Multi-Document Summarization of Medical Studies), a dataset of over 470k documents and 20k summaries derived from the scientific literature. This dataset facilitates the development of systems that can assess and aggregate contradictory evidence across multiple studies, and is the first large-scale, publicly available multi-document summarization dataset in the biomedical domain. We experiment with a summarization system based on BART, with promising early results. We formulate our summarization inputs and targets in both free text and structured forms and modify a recently proposed metric to assess the quality of our system's generated summaries. Data and models are available at https://github.com/allenai/ms2

In this paper, we present RTSUM, an unsupervised summarization framework that utilizes relation triples as the basic unit for summarization. Given an input document, RTSUM first selects salient relation triples via multi-level salience scoring and then generates a concise summary from the selected relation triples by using a text-to-text language model. On the basis of RTSUM, we also develop a web demo for an interpretable summarizing tool, providing fine-grained interpretations with the output summary. With support for customization options, our tool visualizes the salience for textual units at three distinct levels: sentences, relation triples, and phrases. The codes,are publicly available.

Proactive dialogue systems aim to empower chatbots with the capability of leading conversations towards specific targets, thereby enhancing user engagement and service autonomy. Existing systems typically target pre-defined keywords or entities, neglecting user attributes and preferences implicit in dialogue history, hindering the development of long-term user intimacy. To address these challenges, we take a radical step towards building a more human-like conversational agent by integrating proactive dialogue systems with long-term memory into a unified framework. Specifically, we define a novel task named Memory-aware Proactive Dialogue (MapDia). By decomposing the task, we then propose an automatic data construction method and create the first Chinese Memory-aware Proactive Dataset (ChMapData). Furthermore, we introduce a joint framework based on Retrieval Augmented Generation (RAG), featuring three modules: Topic Summarization, Topic Retrieval, and Proactive Topic-shifting Detection and Generation, designed to steer dialogues towards relevant historical topics at the right time. The effectiveness of our dataset and models is validated through both automatic and human evaluations. We release the open-source framework and dataset at https://github.com/FrontierLabs/MapDia.

Applications that could benefit from automatic understanding of human-human conversations often come with challenges associated with private information in real-world data such as call center or clinical conversations. Working with protected data also increases costs of annotation, which limits technology development. To address these challenges, we propose DIALGEN, a human-in-the-loop semi-automated dialogue generation framework. DIALGEN uses a language model (ChatGPT) that can follow schema and style specifications to produce fluent conversational text, generating a complex conversation through iteratively generating subdialogues and using human feedback to correct inconsistencies or redirect the flow. In experiments on structured summarization of agent-client information gathering calls, framed as dialogue state tracking, we show that DIALGEN data enables significant improvement in model performance.

Conversational question answering systems often rely on semantic parsing to enable interactive information retrieval, which involves the generation of structured database queries from a natural language input. For information-seeking conversations about facts stored within a knowledge graph, dialogue utterances are transformed into graph queries in a process that is called knowledge-based conversational question answering. This paper evaluates the performance of large language models that have not been explicitly pre-trained on this task. Through a series of experiments on an extensive benchmark dataset, we compare models of varying sizes with different prompting techniques and identify common issue types in the generated output. Our results demonstrate that large language models are capable of generating graph queries from dialogues, with significant improvements achievable through few-shot prompting and fine-tuning techniques, especially for smaller models that exhibit lower zero-shot performance.

Neural knowledge-grounded generative models for dialogue often produce content that is factually inconsistent with the knowledge they rely on, making them unreliable and limiting their applicability. Inspired by recent work on evaluating factual consistency in abstractive summarization, we propose an automatic evaluation metric for factual consistency in knowledge-grounded dialogue using automatic question generation and question answering. Our metric, denoted Q^2, compares answer spans using natural language inference (NLI), instead of token-based matching as done in previous work. To foster proper evaluation, we curate a novel dataset of dialogue system outputs for the Wizard-of-Wikipedia dataset, manually annotated for factual consistency. We perform a thorough meta-evaluation of Q^2 against other metrics using this dataset and two others, where it consistently shows higher correlation with human judgements.

Medical Dialogue Generation serves a critical role in telemedicine by facilitating the dissemination of medical expertise to patients. Existing studies focus on incorporating textual representations, which have limited their ability to represent the semantics of text, such as ignoring important medical entities. To enhance the model's understanding of the textual semantics and the medical knowledge including entities and relations, we introduce the use of Abstract Meaning Representations (AMR) to construct graphical representations that delineate the roles of language constituents and medical entities within the dialogues. In this paper, We propose a novel framework that models dialogues between patients and healthcare professionals using AMR graphs, where the neural networks incorporate textual and graphical knowledge with a dual attention mechanism. Experimental results show that our framework outperforms strong baseline models in medical dialogue generation, demonstrating the effectiveness of AMR graphs in enhancing the representations of medical knowledge and logical relationships. Furthermore, to support future research in this domain, we provide the corresponding source code at https://github.com/Bernard-Yang/MedDiaAMR.

Text summarization aims at compressing long documents into a shorter form that conveys the most important parts of the original document. Despite increased interest in the community and notable research effort, progress on benchmark datasets has stagnated. We critically evaluate key ingredients of the current research setup: datasets, evaluation metrics, and models, and highlight three primary shortcomings: 1) automatically collected datasets leave the task underconstrained and may contain noise detrimental to training and evaluation, 2) current evaluation protocol is weakly correlated with human judgment and does not account for important characteristics such as factual correctness, 3) models overfit to layout biases of current datasets and offer limited diversity in their outputs.

Despite advancements in conversational AI, language models encounter challenges to handle diverse conversational tasks, and existing dialogue dataset collections often lack diversity and comprehensiveness. To tackle these issues, we introduce DialogStudio: the largest and most diverse collection of dialogue datasets, unified under a consistent format while preserving their original information. Our collection encompasses data from open-domain dialogues, task-oriented dialogues, natural language understanding, conversational recommendation, dialogue summarization, and knowledge-grounded dialogues, making it an incredibly rich and diverse resource for dialogue research and model training. To further enhance the utility of DialogStudio, we identify the licenses for each dataset and design domain-aware prompts for selected dialogues to facilitate instruction-aware fine-tuning. Furthermore, we develop conversational AI models using the dataset collection, and our experiments in both zero-shot and few-shot learning scenarios demonstrate the superiority of DialogStudio. To improve transparency and support dataset and task-based research, as well as language model pre-training, all datasets, licenses, codes, and models associated with DialogStudio are made publicly accessible at https://github.com/salesforce/DialogStudio

Sifting through vast textual data and summarizing key information imposes a substantial burden on how clinicians allocate their time. Although large language models (LLMs) have shown immense promise in natural language processing (NLP) tasks, their efficacy across diverse clinical summarization tasks has not yet been rigorously examined. In this work, we employ domain adaptation methods on eight LLMs, spanning six datasets and four distinct summarization tasks: radiology reports, patient questions, progress notes, and doctor-patient dialogue. Our thorough quantitative assessment reveals trade-offs between models and adaptation methods in addition to instances where recent advances in LLMs may not lead to improved results. Further, in a clinical reader study with six physicians, we depict that summaries from the best adapted LLM are preferable to human summaries in terms of completeness and correctness. Our ensuing qualitative analysis delineates mutual challenges faced by both LLMs and human experts. Lastly, we correlate traditional quantitative NLP metrics with reader study scores to enhance our understanding of how these metrics align with physician preferences. Our research marks the first evidence of LLMs outperforming human experts in clinical text summarization across multiple tasks. This implies that integrating LLMs into clinical workflows could alleviate documentation burden, empowering clinicians to focus more on personalized patient care and other irreplaceable human aspects of medicine.

Medical dialogue systems are promising in assisting in telemedicine to increase access to healthcare services, improve the quality of patient care, and reduce medical costs. To facilitate the research and development of medical dialogue systems, we build two large-scale medical dialogue datasets: MedDialog-EN and MedDialog-CN. MedDialog-EN is an English dataset containing 0.3 million conversations between patients and doctors and 0.5 million utterances. MedDialog-CN is an Chinese dataset containing 1.1 million conversations and 4 million utterances. To our best knowledge, MedDialog-(EN,CN) are the largest medical dialogue datasets to date. The dataset is available at https://github.com/UCSD-AI4H/Medical-Dialogue-System

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them do not generalize to unseen datasets and/or need a human-generated reference response during inference, making it infeasible for online evaluation. Here, we propose an unreferenced automated evaluation metric that uses large pre-trained language models to extract latent representations of utterances, and leverages the temporal transitions that exist between them. We show that our model achieves higher correlation with human annotations in an online setting, while not requiring true responses for comparison during inference.

Personalization, the ability to tailor a system to individual users, is an essential factor in user experience with natural language processing (NLP) systems. With the emergence of Large Language Models (LLMs), a key question is how to leverage these models to better personalize user experiences. To personalize a language model's output, a straightforward approach is to incorporate past user data into the language model prompt, but this approach can result in lengthy inputs exceeding limitations on input length and incurring latency and cost issues. Existing approaches tackle such challenges by selectively extracting relevant user data (i.e. selective retrieval) to construct a prompt for downstream tasks. However, retrieval-based methods are limited by potential information loss, lack of more profound user understanding, and cold-start challenges. To overcome these limitations, we propose a novel summary-augmented approach by extending retrieval-augmented personalization with task-aware user summaries generated by LLMs. The summaries can be generated and stored offline, enabling real-world systems with runtime constraints like voice assistants to leverage the power of LLMs. Experiments show our method with 75% less of retrieved user data is on-par or outperforms retrieval augmentation on most tasks in the LaMP personalization benchmark. We demonstrate that offline summarization via LLMs and runtime retrieval enables better performance for personalization on a range of tasks under practical constraints.

The majority of available text summarization datasets include short-form source documents that lack long-range causal and temporal dependencies, and often contain strong layout and stylistic biases. While relevant, such datasets will offer limited challenges for future generations of text summarization systems. We address these issues by introducing BookSum, a collection of datasets for long-form narrative summarization. Our dataset covers source documents from the literature domain, such as novels, plays and stories, and includes highly abstractive, human written summaries on three levels of granularity of increasing difficulty: paragraph-, chapter-, and book-level. The domain and structure of our dataset poses a unique set of challenges for summarization systems, which include: processing very long documents, non-trivial causal and temporal dependencies, and rich discourse structures. To facilitate future work, we trained and evaluated multiple extractive and abstractive summarization models as baselines for our dataset.

Current abstractive summarization systems present important weaknesses which prevent their deployment in real-world applications, such as the omission of relevant information and the generation of factual inconsistencies (also known as hallucinations). At the same time, automatic evaluation metrics such as CTC scores have been recently proposed that exhibit a higher correlation with human judgments than traditional lexical-overlap metrics such as ROUGE. In this work, we intend to close the loop by leveraging the recent advances in summarization metrics to create quality-aware abstractive summarizers. Namely, we propose an energy-based model that learns to re-rank summaries according to one or a combination of these metrics. We experiment using several metrics to train our energy-based re-ranker and show that it consistently improves the scores achieved by the predicted summaries. Nonetheless, human evaluation results show that the re-ranking approach should be used with care for highly abstractive summaries, as the available metrics are not yet sufficiently reliable for this purpose.

In recent times, the grandeur of Large Language Models (LLMs) has not only shone in the realm of natural language processing but has also cast its brilliance across a vast array of applications. This remarkable display of LLM capabilities has ignited a surge in research contributions within this domain, spanning a diverse spectrum of topics. These contributions encompass advancements in neural network architecture, context length enhancements, model alignment, training datasets, benchmarking, efficiency improvements, and more. Recent years have witnessed a dynamic synergy between academia and industry, propelling the field of LLM research to new heights. A notable milestone in this journey is the introduction of ChatGPT, a powerful AI chatbot grounded in LLMs, which has garnered widespread societal attention. The evolving technology of LLMs has begun to reshape the landscape of the entire AI community, promising a revolutionary shift in the way we create and employ AI algorithms. Given this swift-paced technical evolution, our survey embarks on a journey to encapsulate the recent strides made in the world of LLMs. Through an exploration of the background, key discoveries, and prevailing methodologies, we offer an up-to-the-minute review of the literature. By examining multiple LLM models, our paper not only presents a comprehensive overview but also charts a course that identifies existing challenges and points toward potential future research trajectories. This survey furnishes a well-rounded perspective on the current state of generative AI, shedding light on opportunities for further exploration, enhancement, and innovation.

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward specific goals, such as creating non-obtrusive recommendations or introducing new topics in the conversation. In this paper, we introduce a new technique for target-guided response generation, which first finds a bridging path of commonsense knowledge concepts between the source and the target, and then uses the identified bridging path to generate transition responses. Additionally, we propose techniques to re-purpose existing dialogue datasets for target-guided generation. Experiments reveal that the proposed techniques outperform various baselines on this task. Finally, we observe that the existing automated metrics for this task correlate poorly with human judgement ratings. We propose a novel evaluation metric that we demonstrate is more reliable for target-guided response evaluation. Our work generally enables dialogue system designers to exercise more control over the conversations that their systems produce.

In open-domain dialogue generation tasks, contexts and responses in most datasets are one-to-one mapped, violating an important many-to-many characteristic: a context leads to various responses, and a response answers multiple contexts. Without such patterns, models poorly generalize and prefer responding safely. Many attempts have been made in either multi-turn settings from a one-to-many perspective or in a many-to-many perspective but limited to single-turn settings. The major challenge to many-to-many augment multi-turn dialogues is that discretely replacing each turn with semantic similarity breaks fragile context coherence. In this paper, we propose DialoGue Path Sampling (DialoGPS) method in continuous semantic space, the first many-to-many augmentation method for multi-turn dialogues. Specifically, we map a dialogue to our extended Brownian Bridge, a special Gaussian process. We sample latent variables to form coherent dialogue paths in the continuous space. A dialogue path corresponds to a new multi-turn dialogue and is used as augmented training data. We show the effect of DialoGPS with both automatic and human evaluation.

While large language models excel at following explicit instructions, they often struggle with ambiguous or incomplete user requests, defaulting to verbose, generic responses rather than seeking clarification. We introduce InfoQuest, a multi-turn chat benchmark designed to evaluate how dialogue agents handle hidden context in open-ended user requests. The benchmark presents intentionally ambiguous scenarios that require models to engage in information-seeking dialogue through clarifying questions before providing appropriate responses. Our evaluation of both open and closed-source models reveals that while proprietary models generally perform better, all current assistants struggle with effectively gathering critical information, often requiring multiple turns to infer user intent and frequently defaulting to generic responses without proper clarification. We provide a systematic methodology for generating diverse scenarios and evaluating models' information-seeking capabilities, offering insights into the current limitations of language models in handling ambiguous requests through multi-turn interactions.

We propose a method for unsupervised abstractive opinion summarization, that combines the attributability and scalability of extractive approaches with the coherence and fluency of Large Language Models (LLMs). Our method, HIRO, learns an index structure that maps sentences to a path through a semantically organized discrete hierarchy. At inference time, we populate the index and use it to identify and retrieve clusters of sentences containing popular opinions from input reviews. Then, we use a pretrained LLM to generate a readable summary that is grounded in these extracted evidential clusters. The modularity of our approach allows us to evaluate its efficacy at each stage. We show that HIRO learns an encoding space that is more semantically structured than prior work, and generates summaries that are more representative of the opinions in the input reviews. Human evaluation confirms that HIRO generates more coherent, detailed and accurate summaries that are significantly preferred by annotators compared to prior work.

We have a Christmas gift for Harry Potter fans all over the world. In this paper, we present Harry Potter Dialogue (HPD), a dataset that helps train Harry Potter-like dialogue agents. Such a task is typically viewed as a variant of personalized dialogue agents, but they differ significantly in three respects: 1) Harry lived in a virtual world of wizards, thus, real-world commonsense may not apply to Harry's conversations; 2) Harry's behavior is strongly linked to background information in conversations: the scene, its attributes and its relationship to other speakers; and 3) Such backgrounds are dynamically altered as the storyline goes on. The HPD dataset, as the first dataset to facilitate the study of dialogue agent construction for characters within a story, provides rich contextual information about each dialogue session such as scenes, character attributes, and relations. More importantly, all the background information will change over the course of the story. In addition, HPD could support both dialogue generation and retrieval tasks. We evaluate baselines such as Dialog-GPT and BOB to determine the extent to which they can generate Harry Potter-like responses. The experimental results disappoint us in that although the generated responses are fluent, they still seem out of character for Harry. Besides, we validate the current most robust dialogue agent, ChatGPT, which also can't generate plausible Harry-Potter-like responses in some cases, either. Our results suggest that there is much scope for future research.

Automatic summarization of legal case judgments is a practically important problem that has attracted substantial research efforts in many countries. In the context of the Indian judiciary, there is an additional complexity -- Indian legal case judgments are mostly written in complex English, but a significant portion of India's population lacks command of the English language. Hence, it is crucial to summarize the legal documents in Indian languages to ensure equitable access to justice. While prior research primarily focuses on summarizing legal case judgments in their source languages, this study presents a pioneering effort toward cross-lingual summarization of English legal documents into Hindi, the most frequently spoken Indian language. We construct the first high-quality legal corpus comprising of 3,122 case judgments from prominent Indian courts in English, along with their summaries in both English and Hindi, drafted by legal practitioners. We benchmark the performance of several diverse summarization approaches on our corpus and demonstrate the need for further research in cross-lingual summarization in the legal domain.

Knowledge-grounded dialogue is a task of generating an informative response based on both the dialogue history and external knowledge source. In general, there are two forms of knowledge: manually annotated knowledge graphs and knowledge text from website. From various evaluation viewpoints, each type of knowledge has advantages and downsides. To further distinguish the principles and determinants from the intricate factors, we conduct a thorough experiment and study on the task to answer three essential questions. The questions involve the choice of appropriate knowledge form, the degree of mutual effects between knowledge and the model selection, and the few-shot performance of knowledge. Supported by statistical shreds of evidence, we offer conclusive solutions and sensible suggestions for directions and standards of future research.

We introduce the StatCan Dialogue Dataset consisting of 19,379 conversation turns between agents working at Statistics Canada and online users looking for published data tables. The conversations stem from genuine intents, are held in English or French, and lead to agents retrieving one of over 5000 complex data tables. Based on this dataset, we propose two tasks: (1) automatic retrieval of relevant tables based on a on-going conversation, and (2) automatic generation of appropriate agent responses at each turn. We investigate the difficulty of each task by establishing strong baselines. Our experiments on a temporal data split reveal that all models struggle to generalize to future conversations, as we observe a significant drop in performance across both tasks when we move from the validation to the test set. In addition, we find that response generation models struggle to decide when to return a table. Considering that the tasks pose significant challenges to existing models, we encourage the community to develop models for our task, which can be directly used to help knowledge workers find relevant tables for live chat users.

We consider the problem of designing an artificial agent capable of interacting with humans in collaborative dialogue to produce creative, engaging narratives. In this task, the goal is to establish universe details, and to collaborate on an interesting story in that universe, through a series of natural dialogue exchanges. Our model can augment any probabilistic conversational agent by allowing it to reason about universe information established and what potential next utterances might reveal. Ideally, with each utterance, agents would reveal just enough information to add specificity and reduce ambiguity without limiting the conversation. We empirically show that our model allows control over the rate at which the agent reveals information and that doing so significantly improves accuracy in predicting the next line of dialogues from movies. We close with a case-study with four professional theatre performers, who preferred interactions with our model-augmented agent over an unaugmented agent.

Language models have steadily increased in size over the past few years. They achieve a high level of performance on various natural language processing (NLP) tasks such as question answering and summarization. Large language models (LLMs) have been used for generation and can now output human-like text. Due to this, there are other downstream tasks in the realm of dialog that can now harness the LLMs' language understanding capabilities. Dialog evaluation is one task that this paper will explore. It concentrates on prompting with LLMs: BLOOM, OPT, GPT-3, Flan-T5, InstructDial and TNLGv2. The paper shows that the choice of datasets used for training a model contributes to how well it performs on a task as well as on how the prompt should be structured. Specifically, the more diverse and relevant the group of datasets that a model is trained on, the better dialog evaluation performs. This paper also investigates how the number of examples in the prompt and the type of example selection used affect the model's performance.

Questions asked by humans during a conversation often contain contextual dependencies, i.e., explicit or implicit references to previous dialogue turns. These dependencies take the form of coreferences (e.g., via pronoun use) or ellipses, and can make the understanding difficult for automated systems. One way to facilitate the understanding and subsequent treatments of a question is to rewrite it into an out-of-context form, i.e., a form that can be understood without the conversational context. We propose CoQAR, a corpus containing 4.5K conversations from the Conversational Question-Answering dataset CoQA, for a total of 53K follow-up question-answer pairs. Each original question was manually annotated with at least 2 at most 3 out-of-context rewritings. CoQAR can be used in the supervised learning of three tasks: question paraphrasing, question rewriting and conversational question answering. In order to assess the quality of CoQAR's rewritings, we conduct several experiments consisting in training and evaluating models for these three tasks. Our results support the idea that question rewriting can be used as a preprocessing step for question answering models, thereby increasing their performances.

We present the first human-annotated dialogue-based relation extraction (RE) dataset DialogRE, aiming to support the prediction of relation(s) between two arguments that appear in a dialogue. We further offer DialogRE as a platform for studying cross-sentence RE as most facts span multiple sentences. We argue that speaker-related information plays a critical role in the proposed task, based on an analysis of similarities and differences between dialogue-based and traditional RE tasks. Considering the timeliness of communication in a dialogue, we design a new metric to evaluate the performance of RE methods in a conversational setting and investigate the performance of several representative RE methods on DialogRE. Experimental results demonstrate that a speaker-aware extension on the best-performing model leads to gains in both the standard and conversational evaluation settings. DialogRE is available at https://dataset.org/dialogre/.

Generative agents that simulate human society show tremendous potential for further research and practical applications. Specifically, the generative agent architecture comprising several meticulously designed modules constitutes the most critical component. To facilitate progress in this research, this report presents our integrated perspective on comprehending generative agents through summarization, since we believe summarization is the most fundamental and indispensable capacity of generative agents manifested across diverse scenarios. We hope this report can provide insight into understanding the importance of summarization capacity in generative agents and motivate future research.

Large language models (LLMs) have made dialogue one of the central modes of human-machine interaction, leading to the accumulation of vast amounts of conversation logs and increasing demand for dialogue generation. A conversational life-cycle spans from the Prelude through the Interlocution to the Epilogue, encompassing various elements. Despite the existence of numerous dialogue-related studies, there is a lack of benchmarks that encompass comprehensive dialogue elements, hindering precise modeling and systematic evaluation. To bridge this gap, we introduce an innovative research task Dialogue Element MOdeling, including Element Awareness and Dialogue Agent Interaction, and propose a novel benchmark, DEMO, designed for a comprehensive dialogue modeling and assessment. Inspired by imitation learning, we further build the agent which possesses the adept ability to model dialogue elements based on the DEMO benchmark. Extensive experiments indicate that existing LLMs still exhibit considerable potential for enhancement, and our DEMO agent has superior performance in both in-domain and out-of-domain tasks.

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling certain goals from the system side. It is empowered by advanced techniques to progress to more complicated tasks that require strategical and motivational interactions. In this survey, we provide a comprehensive overview of the prominent problems and advanced designs for conversational agent's proactivity in different types of dialogues. Furthermore, we discuss challenges that meet the real-world application needs but require a greater research focus in the future. We hope that this first survey of proactive dialogue systems can provide the community with a quick access and an overall picture to this practical problem, and stimulate more progresses on conversational AI to the next level.

Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and informative responses in this setting. Recent research primarily focused on various knowledge distillation methods where the underlying relationship between the facts in a knowledge base is not effectively captured. In this paper, we go one step further and demonstrate how the structural information of a knowledge graph can improve the system's inference capabilities. Specifically, we propose DialoKG, a novel task-oriented dialogue system that effectively incorporates knowledge into a language model. Our proposed system views relational knowledge as a knowledge graph and introduces (1) a structure-aware knowledge embedding technique, and (2) a knowledge graph-weighted attention masking strategy to facilitate the system selecting relevant information during the dialogue generation. An empirical evaluation demonstrates the effectiveness of DialoKG over state-of-the-art methods on several standard benchmark datasets.

Humans seek information regarding a specific topic through performing a conversation containing a series of questions and answers. In the pursuit of conversational question answering research, we introduce the PCoQA, the first Persian Conversational Question Answering dataset, a resource comprising information-seeking dialogs encompassing a total of 9,026 contextually-driven questions. Each dialog involves a questioner, a responder, and a document from the Wikipedia; The questioner asks several inter-connected questions from the text and the responder provides a span of the document as the answer for each question. PCoQA is designed to present novel challenges compared to previous question answering datasets including having more open-ended non-factual answers, longer answers, and fewer lexical overlaps. This paper not only presents the comprehensive PCoQA dataset but also reports the performance of various benchmark models. Our models include baseline models and pre-trained models, which are leveraged to boost the performance of the model. The dataset and benchmarks are available at our Github page.

Conversations have an intrinsic one-to-many property, which means that multiple responses can be appropriate for the same dialog context. In task-oriented dialogs, this property leads to different valid dialog policies towards task completion. However, none of the existing task-oriented dialog generation approaches takes this property into account. We propose a Multi-Action Data Augmentation (MADA) framework to utilize the one-to-many property to generate diverse appropriate dialog responses. Specifically, we first use dialog states to summarize the dialog history, and then discover all possible mappings from every dialog state to its different valid system actions. During dialog system training, we enable the current dialog state to map to all valid system actions discovered in the previous process to create additional state-action pairs. By incorporating these additional pairs, the dialog policy learns a balanced action distribution, which further guides the dialog model to generate diverse responses. Experimental results show that the proposed framework consistently improves dialog policy diversity, and results in improved response diversity and appropriateness. Our model obtains state-of-the-art results on MultiWOZ.

We evaluate recent Large language Models (LLMs) on the challenging task of summarizing short stories, which can be lengthy, and include nuanced subtext or scrambled timelines. Importantly, we work directly with authors to ensure that the stories have not been shared online (and therefore are unseen by the models), and to obtain informed evaluations of summary quality using judgments from the authors themselves. Through quantitative and qualitative analysis grounded in narrative theory, we compare GPT-4, Claude-2.1, and LLama-2-70B. We find that all three models make faithfulness mistakes in over 50% of summaries and struggle to interpret difficult subtext. However, at their best, the models can provide thoughtful thematic analysis of stories. We additionally demonstrate that LLM judgments of summary quality do not match the feedback from the writers.

Recent progress in large language models has enabled the deployment of many generative NLP applications. At the same time, it has also led to a misleading public discourse that ``it's all been solved.'' Not surprisingly, this has in turn made many NLP researchers -- especially those at the beginning of their career -- wonder about what NLP research area they should focus on. This document is a compilation of NLP research directions that are rich for exploration, reflecting the views of a diverse group of PhD students in an academic research lab. While we identify many research areas, many others exist; we do not cover those areas that are currently addressed by LLMs but where LLMs lag behind in performance, or those focused on LLM development. We welcome suggestions for other research directions to include: https://bit.ly/nlp-era-llm

Automatic summarisation is a popular approach to reduce a document to its main arguments. Recent research in the area has focused on neural approaches to summarisation, which can be very data-hungry. However, few large datasets exist and none for the traditionally popular domain of scientific publications, which opens up challenging research avenues centered on encoding large, complex documents. In this paper, we introduce a new dataset for summarisation of computer science publications by exploiting a large resource of author provided summaries and show straightforward ways of extending it further. We develop models on the dataset making use of both neural sentence encoding and traditionally used summarisation features and show that models which encode sentences as well as their local and global context perform best, significantly outperforming well-established baseline methods.

This is a report on the NSF Future Directions Workshop on Automatic Evaluation of Dialog. The workshop explored the current state of the art along with its limitations and suggested promising directions for future work in this important and very rapidly changing area of research.

In this paper we describe the Japanese-English Subtitle Corpus (JESC). JESC is a large Japanese-English parallel corpus covering the underrepresented domain of conversational dialogue. It consists of more than 3.2 million examples, making it the largest freely available dataset of its kind. The corpus was assembled by crawling and aligning subtitles found on the web. The assembly process incorporates a number of novel preprocessing elements to ensure high monolingual fluency and accurate bilingual alignments. We summarize its contents and evaluate its quality using human experts and baseline machine translation (MT) systems.

With the explosive growth of livestream broadcasting, there is an urgent need for new summarization technology that enables us to create a preview of streamed content and tap into this wealth of knowledge. However, the problem is nontrivial due to the informal nature of spoken language. Further, there has been a shortage of annotated datasets that are necessary for transcript summarization. In this paper, we present StreamHover, a framework for annotating and summarizing livestream transcripts. With a total of over 500 hours of videos annotated with both extractive and abstractive summaries, our benchmark dataset is significantly larger than currently existing annotated corpora. We explore a neural extractive summarization model that leverages vector-quantized variational autoencoder to learn latent vector representations of spoken utterances and identify salient utterances from the transcripts to form summaries. We show that our model generalizes better and improves performance over strong baselines. The results of this study provide an avenue for future research to improve summarization solutions for efficient browsing of livestreams.

Accurate prediction of suitable discourse connectives (however, furthermore, etc.) is a key component of any system aimed at building coherent and fluent discourses from shorter sentences and passages. As an example, a dialog system might assemble a long and informative answer by sampling passages extracted from different documents retrieved from the Web. We formulate the task of discourse connective prediction and release a dataset of 2.9M sentence pairs separated by discourse connectives for this task. Then, we evaluate the hardness of the task for human raters, apply a recently proposed decomposable attention (DA) model to this task and observe that the automatic predictor has a higher F1 than human raters (32 vs. 30). Nevertheless, under specific conditions the raters still outperform the DA model, suggesting that there is headroom for future improvements.

Mobile User Interface Summarization generates succinct language descriptions of mobile screens for conveying important contents and functionalities of the screen, which can be useful for many language-based application scenarios. We present Screen2Words, a novel screen summarization approach that automatically encapsulates essential information of a UI screen into a coherent language phrase. Summarizing mobile screens requires a holistic understanding of the multi-modal data of mobile UIs, including text, image, structures as well as UI semantics, motivating our multi-modal learning approach. We collected and analyzed a large-scale screen summarization dataset annotated by human workers. Our dataset contains more than 112k language summarization across sim22k unique UI screens. We then experimented with a set of deep models with different configurations. Our evaluation of these models with both automatic accuracy metrics and human rating shows that our approach can generate high-quality summaries for mobile screens. We demonstrate potential use cases of Screen2Words and open-source our dataset and model to lay the foundations for further bridging language and user interfaces.

The rapid expansion of scientific literature in computer science presents challenges in tracking research trends and extracting key insights. Existing datasets provide metadata but lack structured summaries that capture core contributions and methodologies. We introduce CS-PaperSum, a large-scale dataset of 91,919 papers from 31 top-tier computer science conferences, enriched with AI-generated structured summaries using ChatGPT. To assess summary quality, we conduct embedding alignment analysis and keyword overlap analysis, demonstrating strong preservation of key concepts. We further present a case study on AI research trends, highlighting shifts in methodologies and interdisciplinary crossovers, including the rise of self-supervised learning, retrieval-augmented generation, and multimodal AI. Our dataset enables automated literature analysis, research trend forecasting, and AI-driven scientific discovery, providing a valuable resource for researchers, policymakers, and scientific information retrieval systems.

Abstractive summarization is the task of compressing a long document into a coherent short document while retaining salient information. Modern abstractive summarization methods are based on deep neural networks which often require large training datasets. Since collecting summarization datasets is an expensive and time-consuming task, practical industrial settings are usually low-resource. In this paper, we study a challenging low-resource setting of summarizing long legal briefs with an average source document length of 4268 words and only 120 available (document, summary) pairs. To account for data scarcity, we used a modern pretrained abstractive summarizer BART (Lewis et al., 2020), which only achieves 17.9 ROUGE-L as it struggles with long documents. We thus attempt to compress these long documents by identifying salient sentences in the source which best ground the summary, using a novel algorithm based on GPT-2 (Radford et al., 2019) language model perplexity scores, that operates within the low resource regime. On feeding the compressed documents to BART, we observe a 6.0 ROUGE-L improvement. Our method also beats several competitive salience detection baselines. Furthermore, the identified salient sentences tend to agree with an independent human labeling by domain experts.