text
stringlengths 12
175
| sentiment
float64 0
2
|
|---|---|
usairways ah and i was only given one shuttle voucher so if i do ever get back to the airport youll be getting the bill | 1 |
united just sent thanks | 2 |
united i am so happy i found my phone because this is easily the worst system i have ever heard of | 0 |
united cheertymedad gee thats like almost caring about ppl more than think im more int in having a trusted adult w daughter | 1 |
usairways thanks to the friendly us airways staff that helped me get booked on various flights to get home today almost there | 2 |
united got rebooked on aa one question though do you automatically refund the check baggage fees for flight that was cancelled flightled | 0 |
united why would a person take hours and hours of wait time just to tell a lie | 0 |
southwestair we left ipad in a seat pocket filed lost item report received it exactly 1 week late flightr is that a record unbelievable | 2 |
usairways this is dating back to nov i have been sent back and forth between you and edreamsen its a disgrace | 0 |
americanair yes it is in dulles and i need it delivered to the embassy suites in herndon va im still in chicago from the fiasco in lax | 0 |
americanair improve envoys performance 5th trip through ord in 2015 ive been delayed for hours because of envoy i could drive faster | 0 |
united please help trace my luggage which was put through without a name tag on 11 february 2014 at albuquerque airport | 0 |
southwestair i have never been mor e disappointed in a company charging 8 to use your wifi which only works for about 8 apps parhetic | 0 |
jetblue i appreciate the quick response but how can no one go outside to check temp so we can leave in buf currentlysittingontarmac | 0 |
virginamerica im pulling my hair out trying to book a flight with u your site doesnt work on iphone or ipaddont have a computer help | 0 |
virginamerica would love to do more for virgin just like i do for gopro | 2 |
usairways worst experience ever with you guys...see my blog tomorrow on my experience maybe you can help make it better | 0 |
americanair would also like say kind move on adding the points | 2 |
jetblue thank you for help and quick response | 2 |
americanair my flight got cancelled flightled from grk to dfw then to lex for tomorrow and i need it rebooked | 1 |
usairways after pleading with car service to stay 3 hrs past pick up they left me and my family but its ok i have water and crackers | 0 |
jetblue to dc this summer and help local youth get ready to return to school with math refresher courses flyitforward | 1 |
usairways bad weather shouldnt mean bad service | 0 |
southwestair winter weather for denver extended for tomorrow by chance even to late flightr in the day would be super helpful | 1 |
southwestair my wife needs help she is stranded in chicago and cant get out until monday they wont find her bag because volume too high | 0 |
usairways i'd suggest proper information dissemination to all staff on a more timely amp relevant schedule to prevent this in the future | 1 |
jetblue vincenzolandino cbarrows you take to me places united simply cantlike nonstop to st lucia | 2 |
jetblue so happy you can accommodate peanuttreenut allergies on flight 1st online cover from air provider | 2 |
united 787 to begin newarklondon heathrow route on may 6 panynj boeingairplanes froschtravel httptcordj1mwflg1 | 1 |
usairways your team was just terrifyingly rude to a young mother amp her baby trying to check in to a flight from phx to jwa help her out | 0 |
usairways tell reservations to rebook me from 5080 to 5129 | 1 |
jetblue still sitting in plane in newburg this is getting ridiculous no way to treat loyal customers | 0 |
usairways then told to offload because the captain was over hours this has been a terrible experience | 0 |
jetblue is there something going on with your alerts flights been delayed several times for my parents and im not receiving any alerts | 0 |
americanair submitted a case to aa customer relations two weeks ago no word ever since whats the point of even having cr | 0 |
americanair the best the agent could do is put me on a flight arriving tomorrow afternoon with a six hour layover | 0 |
americanair when do you anticipate decisions for cancelled flightlations at dfw tomorrow morning need to rearrange hotel reservations etc asap | 0 |
united you phone customer service team is bad think it is time for me to consider switching airlines | 0 |
americanair finally got a call from aa but it was an automated voice that hung up on me i called back amp it says itll be 2 more hours | 0 |
jetblue lol at your estimated departure time plane hasnt even started boarding yet you cant even get your delays right | 0 |
united i cant find any late flight evening flights are there other airports that would have an overnight flight | 0 |
southwestair thanks for cancelled flighting our flight to bos were stranded in den til wed night the 7 of us will never fly southwest again | 0 |
usairways check in at st louis is so rude even the tsa is nicer than them | 0 |
usairways never again worse experience in my life httptco3ddqq0gqni | 0 |
united this has been the worst flight experience ive ever had thank you for ending my vacation on such a bad note | 0 |
virginamerica i love the dancing little richard cool beans | 2 |
usairways ill never fly you again due to the emotional amp financial stress you have caused me because of one of your staff members errors | 0 |
southwestair placed on hold for total of two hours today after flight was cancelled flightled online option not available what to do | 0 |
united still missing my luggage was promised someone would call no call so far flight from shanghai to dc with connecting flight in ord | 0 |
virginamerica have a great week | 2 |
united how can a plane that has been sitting in a hanger all day have numerous mechanical problems doesnt anyone actually do maintenance | 0 |
southwestair insane traffic in la trying to call you all to re schedule flight but been on phone for 20 minutes and nothing | 0 |
southwestair is hiring for their emerging leader development program last day to apply is today apply here httptcojlhm0x7ukb | 1 |
usairways has the worst customer service and their flights are always delayed | 0 |
"jetblue our fleets on fleek httptcompi4yuo9jr" oh word | 1 |
united no thank you | 1 |
nice rt virginamerica vibe with the moodlight from takeoff to touchdown moodlitmonday sciencebehindtheexperience httptcoy7o0unxtqp | 1 |
americanair i have been on hold wcustomer service line for 68 minutes this after i was on phone with an agent for 35 min bf call droped | 0 |
jetblue can i switch my seat for my trip on sunday | 1 |
united thanks its very helpful to understand that the reduced price seats that are sold at checkin have priority over the certificates | 2 |
americanair i was happy to purchase the upgrade if only it was avail on my next flight | 2 |
southwestair great job looking forward to my next trip being able to use this new feature | 2 |
americanair you keep returning my call and hanging up when i answer help reflight booking problems a flight | 0 |
americanair this entire process took sooooo long that no decent seats are left customerservice | 0 |
Subsets and Splits
No saved queries yet
Save your SQL queries to embed, download, and access them later. Queries will appear here once saved.