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And Four Seasson is the best in Marrakech
en
positive
The staff and the service were excelent
en
positive
The pool and spa the garden all are perfect
en
positive
I always remember my stay in the hotel and recommend you
en
positive
Check in was very slow and found that the staff there were quite rude not a good first impression.
en
negative
Our room was so far away plan early to get to reception!
en
negative
Room was quite nice very comfortable bed And pillow.
en
positive
Wifi was good.
en
positive
I had a massage at the spa that was great.
en
positive
There is an ATM in hotel which is handy.
en
positive
Ate in the upstairs restaurant one night service slow and food ok.
en
negative
Lunch at the more casual area near the pool was much better and our waitress was very pleasant.
en
positive
Breakfast was great choices best meal here.
en
positive
In general I felt service from the male staff was reluctant and rude except one young man Almai Ali that answered my question with a smile AND asked if he can help in any other way.
en
positive
Memorable because he was so pleasant!
en
positive
We hesitated between staying in a big hotel in the Palm Grove outside the city and a riad in the medina.
en
neutral
It took forever to decide and since we were arriving by rental car finally chose La Maison Arabe as they provide free parking.
en
positive
What an amazing place!
en
positive
All the mystery and coziness we were expecting from a riad plus the chance to be in the center of things – the medina is just crazy and bursting with energy – you really should be in the medina especially if like us it’s your first trip.
en
positive
But the big plus for us was the country property and swimming pool in the Palm Grove owned by La Maison Arabe which only hotel guests can use.
en
positive
They provide a minivan transfer several times a day and took around 15 minutes to get there.
en
positive
Pure rest and relaxation!
en
positive
And we practically had the whole place to ourselves just magical.
en
positive
The hotel doesn’t have rooms out there (too bad!) but it’s a great place to spend a few hours.
en
positive
We ate 2 evening at the poolside restaurant at the hotel great food and service.
en
positive
I don’t think I would rent a car again in Morocco.
en
negative
The driving is just too dangerous!
en
negative
Spotless wonderfully clean hotel.
en
positive
I came here with my fiance and it was wonderful.
en
positive
The staff couldn't be more attentive.
en
positive
The facilites were great.
en
positive
The only thing we found was that being a young couple there was not much activity going on in the evening they did occasionally put on a 'show' for families but a more lively bar would not go a miss with some music.
en
negative
Otherwise a lovely getaway.
en
positive
It is slightly out of the way but that is why we liked it.
en
positive
They do run a complementary coach to the city center so you really get the best of both worlds the hotel is such a contrast to the hustle and bustle of the city.
en
positive
We stayed here for 2 nights a couple of days ago before we stayed in Dar Vedra.
en
neutral
This is a very nice Riad with excellent breakfast to boot!
en
positive
The owner is very friendly and helpful the staff are very nice.
en
positive
The only drawback is the location but if you are good with directions it won't be a problem.
en
negative
You might get lost the first time but then again it's a part of the Marrakech experience getting lost in the middle of the souks and alleyways.
en
neutral
All in all this is an excellent place!
en
positive
Glad we stayed here.
en
positive
Stayed for four nights at the Sofitel Marrakech we pre-booked the chaffer driver from the airport who takes you to the hotel which is 10 minute drive from the airport.
en
neutral
At the hotel you are greeted by friendly staff and the hotels grand reception area.
en
positive
The rooms are spacious and modern (Brits as this is a French hotel do not expect tea making facilities in the room).
en
neutral
Rooms are checked and cleaned atleast twice daily.
en
positive
The breakfast buffet is fantastic with great choice of foods the hotel is located close to the clubs and bars for night life and a 10 minute walk from the market and old Marrakech making in an ideal location.
en
positive
The hotel has a heated pool which is handy as the weather in feb is around 20 degrees and the heated pool is still warm.
en
positive
Would definatley stay again and all the hotel staff were friendly and helpful and nothing was to much trouble for the concierge.
en
positive
We had a beautiful room overlooking the pool.
en
positive
The noise level was quiet every night.
en
positive
I enjoyed having a complimentary mint tea with small cookies by the pool at the end of a long day.
en
positive
The whole hotel is elegantly decorated and has a world class cooking school too!
en
positive
The staff were gracious and helpful towards us all week.
en
positive
After visiting friends at a few other high class riads in Marrakesh I determined that La Maison Arabe was the best.
en
positive
We would not want to stay anywhere else if we return to Marrakesh!
en
positive
Just had a quick week relaxation here and would fully recommend it to anyone.
en
positive
Food was great lots of drink and staff could not do enough to please you.
en
positive
Rooms were clean and very spacious.
en
positive
Will defo be going back.
en
positive
Souks were great & hot weather!!
en
positive
Despite the not so good weather conditions the week of April 9th it was a good family break.
en
positive
The kids (13 & 17) enjoyed the animation group by playing football volley table tennis and petanque.
en
positive
The team was nice and looking after us all the time.
en
positive
It is a shame that the infrastructure is not in good conditions.
en
negative
Tennis court net is nearly dead volley ball net will die shortly.
en
negative
The hotel would be much better with a good painting refreshment.
en
negative
The pool was ok but having few issues on the liner and inside pool light.
en
negative
During the week we had few days of excellent weather.
en
positive
Really a shame that everyone has to get out of the swimming pool at 6pm.
en
negative
Too early when you want enjoy the sun until 7pm.
en
negative
The choice of food was ok but if you came late you don’t see much and even by asking nicely can not get any new re assortiment.
en
negative
Breakfast was good with a lot of choice.
en
positive
A shame that fresh orange juice is not available while plenty of oranges in Maroc.
en
negative
We finished our stay on a very very bad experience which will not make me coming back to Labrandra and will really express my upset on social medias
en
negative
While we checked out we were accused of stealing shower towels in our room.
en
negative
Two towels were reported as missing in our room and we were accused.
en
negative
Despite our arguments and demonstration that we did have the towels the security person did not want to hear our positioning.
en
negative
I brought the relationship manager to my car to check in and we opened our suitcase in the lobby in front of everyone.
en
neutral
The security man did not want to check our bagages and stayed on his position.
en
negative
This is absolutely chocking and disgusting to be flagged as thief without checking.
en
negative