Datasets:

atulgupta002
/

banking_customer_service_query_intent

Unnamed: 0 int64 0 5k	query stringlengths 7 112	intent stringclasses 6 values
0	Could you please help me reset my account password?	password_reset
1	What company charged my account last?	transaction_query
2	How do I schedule an appointment to discuss loan options and apply?	loan_inquiry
3	Which loans 2day suited me?	loan_inquiry
4	Do you have any updated timelines for my loan approval?	loan_inquiry
5	can i be approved based on my creds?	loan_inquiry
6	yall better call me now	fraud_report
7	Could you inform me of your short-term and long-term loans?	loan_inquiry
8	I swear I didn’t buy from here!	fraud_report
9	Was the transaction successful without complications?	transaction_query
10	I am requesting an immediate password reset.	password_reset
11	Just noticed a sketchy charge – what do I do now?	fraud_report
12	I am following up to confirm the status of my loan application.	loan_inquiry
13	Could you send me a list of your loan types?	loan_inquiry
14	What was the exact time and date of the last transaction?	transaction_query
15	charges in Mexico—my card’s in NYC!!	fraud_report
16	I didn’t approve the date change on check #2222.	fraud_report
17	Can you get me the date and time of my last payment?	transaction_query
18	anything missing on my loan app?	loan_inquiry
19	Can you provide instructions for uploading documents to the application portal?	credi_card_application
20	Yo, can you find out when my last trans happened?	transaction_query
21	May I have your assistance in verifying my eligibility for a loan?	loan_inquiry
22	I noticed suspicious activity on my statement and would like to report it.	fraud_report
23	Please advise on how to activate my credit card upon receipt.	credi_card_application
24	do i tick off da loan criteria?	loan_inquiry
25	Did the last one work out fine or nah?	transaction_query
26	what’s my latest financial regret	transaction_query
27	WHAT DID I BUY LAST WEEK HELP	transaction_query
28	this shady af ngl	fraud_report
29	can i open LOC w/my score?	loan_inquiry
30	I am looking to apply for a loan; could you describe the process?	loan_inquiry
31	$800 AT "THIEVES R US"? I’M CONTACTING THE FTC—REVERSE THIS OR ELSE!!	fraud_report
32	Was the last transaction smooth sailing?	transaction_query
33	any holds on my loan app?	loan_inquiry
34	my loan still in que?	loan_inquiry
35	I’ve never even heard of this store.	fraud_report
36	The last time I swiped my card—where was that?	transaction_query
37	whats the fee 4 app?	loan_inquiry
38	someone’s overdrawin my acc—stop ‘em!!	fraud_report
39	hey, are ya lookin at my loan app? what’s the status?	loan_inquiry
40	What’s the current status of my loan application in your records?	loan_inquiry
41	cc app stuck? wut i do?	credi_card_application
42	ugh my payment failed—why tho?	transaction_query
43	Which loans do u give?	loan_inquiry
44	Could you explain your automated underwriting process?	loan_inquiry
45	what docs 4 credit card app?	credi_card_application
46	That check transaction was posted after hours.	fraud_report
47	last transac—did i even need it	transaction_query
48	What time and date was the last thing I bought?	transaction_query
49	Can you let me know the time and date of my last payment?	transaction_query
50	i deadass didn’t swipe	fraud_report
51	latest purchse deets ASAP OR ELSE	transaction_query
52	This charge doesn’t look familiar – could it be fraud?	fraud_report
53	Yo, was that last payment good to go?	transaction_query
54	Was the last payment processed correctly?	transaction_query
55	would i qualify 4 mortgage?	loan_inquiry
56	my wallet got stolen—pls cancel my card NOW	fraud_report
57	Please advise on whether I am eligible to apply for a loan with your bank.	loan_inquiry
58	I’ve refreshed a million times—SAVINGS BALANCE STAT!	balance_inquiry
59	Would you kindly confirm the current outcome of my loan application review?	loan_inquiry
60	What’s the time and date of the last thing I did?	transaction_query
61	Yo, can you check the date for my last payment?	transaction_query
62	What vendor processed my most recent charge?	transaction_query
63	I’m not even online shopping – why this charge??	fraud_report
64	do i pull off da loan profile?	loan_inquiry
65	Ur loans rite now, details.	loan_inquiry
66	Do you have options for debt relief loans?	loan_inquiry
67	too many charges poppin up	fraud_report
68	can i get overdraft protection loan?	loan_inquiry
69	Can you tell me when I did my last payment?	transaction_query
70	pls stop askin security Qs—just reset it!!	password_reset
71	lemme know my balance b4 i spend more	balance_inquiry
72	Was the last transaction carried out correctly?	transaction_query
73	Any tips on applyin 4 a loan?	loan_inquiry
74	Was the recent payment successful?	transaction_query
75	Fraud hit my acc! ID fix plz dat $$!	fraud_report
76	lemme get that balance info pls n thx	balance_inquiry
77	Who’s the business that took my payment last?	transaction_query
78	Could you confirm my eligibility for a holiday bonus loan?	loan_inquiry
79	hey, how da credit card appli goin?	credi_card_application
80	finally got locked out, reset pw please	password_reset
81	Loan time: how do I get ma appl done?	loan_inquiry
82	payment got rejcted—any reason?	transaction_query
83	checks i didn’t send are bouncin—acc’s a mess!!	fraud_report
84	What was the time for my last transaction, you know?	transaction_query
85	i never signed 4 dis	fraud_report
86	checks made out to “Cash” —i didn’t write those!!	fraud_report
87	What’s the store name from my latest payment?	transaction_query
88	Could you let me know if I am eligible for an equipment lease?	loan_inquiry
89	What’s the business name from my last transaction?	transaction_query
90	forgot password again, need assist	password_reset
91	yo, what's the proper way 2 apply for a credit card?	credi_card_application
92	got any home mortgage programs?	loan_inquiry
93	is there a mobile cc app?	credi_card_application
94	random tech guy asked me to share screen, freaky	fraud_report
95	I am interested in your loan offerings and would like to know the application process.	loan_inquiry
96	hey, change my pass ty	password_reset
97	My money’s been stolen, pls investigate!	fraud_report
98	What is the turnaround time after submitting a loan application?	loan_inquiry
99	rep on LinkedIn asked for vpN access	fraud_report

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Models trained or fine-tuned on atulgupta002/banking_customer_service_query_intent

atulgupta002/banking_customer_service_query_intent_classifier

Text Classification • Updated 2 days ago • 7