Communication Skills | Importance of Communication Skills | How Communication Skills can be improved | Top Communication Skills you need to learn in 2020


Communication skills are potential use when giving and collecting different kinds of information. These skills perhaps a usual part of daily routine work life, communicating in a transparent, productive, and systematic way is a special and useful skill. Learning from a pronounced communicator around you and steadily practicing ways to improve your communication by the time to attain various personal and professional goals.

Communication skills include listening, speaking, observing, and identifying. It is also helpful to recognize the differences in how to communicate face-to-face, phone conversations, and digital communications (email and social media).


There are four main communication skills that you use in your daily routine

  • VERBAL:  Communication through face to face interaction.
  • NON-VERBAL: Communication through body language, facial expressions, and eye contact.
  • WRITTEN: Communication through written words, symbols, and numbers.
  • VISUAL: Communication through art, charts, graphs, and photography.







There are different types of communication skills you can grasp and use to become an effective communicator. These skills work together in different circumstances, so it’s important to make use of them together when possible. Following are some 10 key communication skills you can use and enhance to succeed in your career:


Conscious listening means giving attention towards the person who is communicating with you. Those who are conscious listeners are creditable by their fellows. This is a skill that can be difficult and inspiring to develop and enhance. You can be a conscious listener by focusing on the speaker, avoiding disturbance like cell phones, laptops, and by questioning, commenting, or by giving ideas.

An excellent way to be a better listener is to focus on the people you’re interacting with and their sayings. You should also pay attention to their expressions, body gestures, and tone.


Different styles of communication are adapted to different situations. It’s essential to consider the public you are in and the most effective format to communicate with them in. For example, if you are at your workplace you should have to be formal in person or on call and email.


Friendly behavior like honesty and tenderness builds to encourage trust and understanding. This behavior is also important in the workplace. Working with others, keep your interactions with a positive outlook, keeping your mind open would help you to understand where they’re coming from. Courtesy like asking how they’re doing, smiling as they speak, or offering praise can help to promote good relationships.

Reminding details about conversations you’ve had. For example, if a fellow tells you their birthday is soon and you connect with them again later, you might ask them how birthday celebrations went is also a friendly gesture.


People respond to ideas that are presented by them with confidence in their workplace. Making eye contact when you’re communicating with someone, sitting up straight with your shoulders open are some ways to appear confident. Confident communication is helpful not just on the job but also in job interviews.


While speaking, it’s important to be clear and loud. Fitting your speaking voice so you can be heard in different settings is a skill, and it’s difficult to communicating effectively. Speaking too loudly is disrespectful in certain settings. When you are unsure, read the room to see how others are communicating.

Vocal and tone are so important while you are reading. Moving up and down, your pitch, your accent pattern, and the spaces you place between phrases. Such details can be so helpful in conveying the emotions of the scenario you are reading.


Fast communicators are observed as more constructive than those who respond late. And it’ll be a gesture of respect if you request or question for a time. It may be a good idea to address it as soon as you answer. If it’s a more tangled request or question, you can still grant that you’ve received the message and let the other person know you will respond in a while.


By practicing, and using your skills in your daily routine you can learn and enhance your communication skills. Start by pining down your strengths and then practice and work on those parts.

  • Notice quality communicators around you.
  • Practice on your weak areas.
  • Ask one of your close friends for constructive criticism.
  • Attend related workshops and classes.
  • Pursue opportunities to  communicate.