Study your flashcards anywhere!

Download the official Cram app for free >

  • Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off

How to study your flashcards.



H key: Show hint (3rd side).h key

A key: Read text to speech.a key


Play button


Play button




Click to flip

59 Cards in this Set

  • Front
  • Back
Who is Peter Drucker
Peter Drucker was the creator and inventor of modern management.
What is the name of the text Peter Drucker published in 1954
The Practice of Management- Which proposed that management should be treated as a profession like medicine or law
What is evidence-based management?
translating principles based on best evidence into organizational practice, bringing rationality to the decision-making process
How did Stanford business scholars Jeffrey Pfeffer and Robert Sutton describe evidence-based management?
As they put it, evidence-based management is based on the belief that "facing the hard facts about what works and what doesn't, understanding the dangerous half-truths that constitute so much conventional wisdom about management, and rejecting the total nonsense that too often passes for sound advice will help organizations perform better."
What are the two overarching perspectives about management?
The historical perspective and the contemporary perspective
Define the Historical Perspective of Management
The view of management that includes the classical, behavioral, and quantitative viewpoints
Define the Contemporary Perspective of Management
The business approach that includes three viewpoints: systems, contingency, and quality-management
what are the five good reasons for studying theoretical perspective?
1. Understanding of the present
2. guide to action
3. Source of new ideas
4. Clues to meaning of your managers' decisions
5. Clues to meaning of outside events
define the classical viewpoint
The classical viewpoint emphasized finding ways to manage work more efficiently, had two branches: scientific and administrative
define scientific management
emphasizing the scientific study of work methods to improve the productivity of individual workers
who were the two chief proponents of scientific management
Frederick W. Taylor and the team of Frank and Lillian Gilbreth
What did Frederick Taylor call underachieving or loafing
What was Frederick Taylor known as
"The father of scientific management"
What are Frederick Taylor's four principles of science

(Frank and Lillian Gilbreth extended on this idea with movie film)
1. Evaluate a task by scientifically studying each part of the task (not us old rule of thumb methods).
2. Carefully select workers with the right abilities for he task
3. Give workers the training the incentives to do the task with the proper work methods
4. Use scientific principles to plan the work methods and ease the way for workers to do their jobs
define administrative management
administrative management is concerned with managing the total organization
behavioral viewpoint
emphasized the importance of understanding human behavior and of motivating employees toward achievement
human-relations movement
proposed that better human relations could increase worker productivity
Behavioral science
quantitative management
the application to management of quantitative techniques, such as statistics and computer simulations. The two branches of quantitative management are management science and operations management
management science
focuses on using mathematics to aid in problem solving and decision making
operations management
focuses on managing the production and delivery of an organization's products or services more effictively
global village
refers to the shrinking of time and space as air travel and the electronic media have made it easier for the people of the globe to communicate with one another
the buying and selling of products and services through computer networks
global economy
multinational corporation
also known as multinational enterprise, is a business firm with operations in several countries
multinational organization
a nonprofit organization with operations in several countries; red cross, World Health Organization, etc
ethnocentric managers
polycentric managers
geocentric managers
accept that there are differences and similarities between home and foreign personnel and practices and that they should us whatever techniques are most effective
using suppliers outside the company to provide goods and services.
Global outsourcing
using suppliers outside the United States to provide labor, goods, or services
a company buys goods outside the country and resells them domestically
a company produces goods domestically and sells them outside the country
bartering goods for goods
joint venture/strategic alliance
a strategic alliance with a foreign company to share risks and rewards of starting a new enterprise together in a foreign country
wholly-owned subsidiary
a foreign subsidiary that is totally owned and controlled by an organization
greenfield venture
a foreign subsidiary that the owning organization has built from scratch
free trade
trade protectionism
a trade barrier in the form of a customs duty, or tax, levied mainly on imports
import quota
the practice of a foreign company's exporting products abroad at a lower price in the home market-or even below the costs of production-in order to drive down the price of eh domestic product
is a complete ban on the import or export of certain products
World Trade Organization (WTO)
designed to monitor and enforce trade agreements
World Bank
International Monetary Fund (IMF)
designed to assist in smoothing the flow of money between nations
exchange rate
trading bloc aka economic community
a group of nations within a geographical region that have agreed
low-context culture
shared meanings are primarily derived from written and spoken words
high-context culture
people rely heavily on situational cues for meaning when communicating with others
Hofstede model of four cultural dimensions
identified four dimensions along which national cultures can be places: 1. individualism/collectivism, 2. power distance, 3. uncertainty avoidance, and 4. masculinity/femininity
GLOBE project
monochronic time
a preference for doing one thing at a time
polychronic time
a preference for doing more than one thing at a time
people living or working in a foreign country