e-Learning: Managing knowledge to improve social care

Published: 2010

This e-learning programme sets out to help front line social workers gain a basic understanding of the principles and practice of knowledge management, as well as organise and manage their knowledge and information as effectively as possible.

Short introductory resources to the programme:

Below is a list of the modules in the programme:

A day in the life

Day to day work contexts for knowledge in a professional practice, deciding how useful different sources of knowledge are.

Types of knowledge

The knowledge cycle and framework

How do I organise my knowledge?

How the knowledge can be organised and accessed and the consequences of poor organisation.

When knowledge gaps occur

Strategies for managing deficiencies in organising and managing knowledge

Sharing knowledge in teams

Strategies for improving knowledge managing in teams

Using technology to improve knowledge sharing

Choosing appropriate technology from the range available

Knowledge beyond the team

Approaches to locating external knowledge resources and building a personal list

Knowledge is our business

Identifying the culture enabling knowledge sharing

Innovation through technology

Web 2.0 and user centred practice